Page 6 - Safety information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements. CAUTION—POTENTIAL INJURY: To reduce risk of fire, use ...
Page 7 - About your printer; Thank you for choosing this printer!; Minimizing your printer's environmental impact; Conserving energy
About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of y...
Page 8 - Finding information about the printer; Publications
Conserving ink • Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are recommended for printing documents that are mostly text. • Use font types and font settings that require less ink. Most programs or applications let you adjust the darkness o...
Page 10 - Understanding the parts of the printer
What are you looking for? Find it here Telephone support In the US, call us at: 1-800-395-4039Monday–Friday (9:00 AM–9:00 PM ET), Saturday(12:00 noon–6:00 PM ET) Support telephone numbers and hours of operation foryour region or country can be found on the Support Website ( http://support.lexmark.co...
Page 12 - Selecting a location for the printer
Use the To 15 Duplex unit • Print on both sides of a sheet of paper. • Access paper jams. 16 USB port Connect the printer to a computer using a USB cable. Warning—Potential Damage: Do not touch the USB port except when plugging in or removing a USB cable or installation cable. Note: Remove the stick...
Page 13 - Ordering and replacing supplies; Ordering ink cartridges; Using genuine Lexmark ink cartridges
Ordering and replacing supplies Ordering ink cartridges Make sure to order the cartridges that are available in your region. • Region 1 : For the United States, Canada, and Latin America, use 200, 200XL, or 200XLA cartridges. • Region 2 : For the European Union (EU), the European Economic Area (EEA)...
Page 14 - Replacing ink cartridges
Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediatelyafter removing the old ones, or the ink remaining in the printhead nozzles may dry out. 1 Turn on your printer. 2 Open the ink cartridge access door. Warning—Pot...
Page 15 - Ordering paper and other supplies; Recycling Lexmark products
Notes: • If Align Printer appears on the printer display, then touch Continue or press O K , depending on your printer model. • Do not remove the alignment page until printing is finished. Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.l...
Page 16 - Using the printer control panel
Using the printer control panel buttons and menus Using the printer control panel 1 2 3 4 5 6 7 Use To 1 Power • Turn the printer on and off. • Switch to Sleep mode. Note: When the printer is on, press to switch to Sleep mode. Press and hold for three seconds to turn off the printer. 2 Display Note:...
Page 18 - Changing the Sleep timeout; Saving paper and energy
Changing the Sleep timeout The Sleep timeout is the time it takes for the printer to switch to Sleep mode when the printer is left idle. The Sleepfeature optimizes energy efficiency by reducing the printer power consumption. To save the most energy, select thelowest Sleep timeout. 1 From the printer...
Page 19 - Setting the security PIN of the printer
Setting the security PIN of the printer To prevent unauthorized changes in specific menu settings, you can set a security PIN for the printer. 1 From the printer control panel, navigate to: > Setup > O K > Security Setup > O K > Set Admin PIN 2 Enter your four ‑ digit PIN, and then pr...
Page 20 - Using shortcuts
Using shortcuts What are shortcuts? A shortcut is a way to quickly accomplish printing, copying, scanning, e ‑ mailing, or faxing tasks with the printer. You can configure and save a set of frequently used printer settings available for a given task and then assign a shortcutnumber and shortcut name...
Page 21 - Getting started; Launching the shortcuts page using the printer software; For Windows users; Creating a shortcut
Getting started During installation, a link will be provided for you to create shortcuts. If you were not able to create your shortcutsduring installation, then you may create the shortcuts through your printer software. Launching the shortcuts page using the printer software Before you begin, make ...
Page 22 - Using shortcuts on the printer
Using shortcuts on the printer Make sure you have created a shortcut. From the printer control panel, navigate to: > Shortcuts > O K > select a shortcut > O K or > > enter the shortcut number > O K Note: If you configured the shortcut to show the settings before running, then th...
Page 23 - Using the printer software; Minimum system requirements; Supported operating systems; Using the Windows printer software; Software installed during printer installation
Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space. Supported operating systems • Microsoft Windows 7 (SP1) • Microsoft Windows Server 2008 (R2) • Microsoft Windows Server 2003 (SP2) • Microsoft Windows Vista (SP2) • Microsoft Windows ...
Page 24 - Printer software
Printer software Use the To Lexmark TM Printer Home (referred to as Printer Home) • Launch applications or programs. • Scan or e ‑ mail a photo or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order supplies. • Maintain ink cartridges. • Register t...
Page 25 - Using the Macintosh printer software; Launching the Print dialog; Launching an application; Accessing Web links
Using the Macintosh printer software Launching the Print dialog Use the Print dialog to adjust the print settings and schedule print jobs. With a document or photo open, choose File > Print . Launching an application 1 From the Finder, navigate to: Applications > select your printer folder 2 D...
Page 26 - Finding and installing optional software; Updating the printer software
Use To Printer Registration Register your printer. Visit Lexmark SmartSolutions • Visit the SmartSolutions Web site. • Choose your custom solutions. Note: Your printer may not come with these Web links, depending on the features of the printer that you purchased. Finding and installing optional soft...
Page 27 - Uninstalling the printer software; Installing the printer software
Downloading PCL and PS drivers (Windows only) Universal Print Drivers (PCL 5 emulation, PCL XL emulation, and PS emulation) can be downloaded from our Web site.You need to search for your printer model to view compatible drivers. Reinstalling the printer software When you set up the printer using th...
Page 28 - For Macintosh users
3 Click Install , and then follow the instructions on the computer screen. For Macintosh users Note: To take advantage of the full features of your printer, select the custom install option, and then select all packages listed. 1 Close all open applications. 2 Insert the installation software CD. If...
Page 29 - Loading paper and original documents; Loading the paper tray
Loading paper and original documents Loading the paper tray Make sure: • The printer is turned on. • You use paper designed for inkjet printers. • The paper is not used or damaged. • You follow the instructions that came with the specialty media. • The paper does not buckle when you adjust the paper...
Page 31 - Loading various paper types
6 Insert the tray. Note: If you extended the tray to accommodate legal-size paper, then the tray sticks out from the front of the printer when inserted. 7 Fully extend the exit bin, and then flip out the bin extender to catch the paper as it exits. Loading various paper types Note: Different paper t...
Page 35 - Loading original documents into the ADF
Loading original documents into the ADF Note: Make sure the paper is below the maximum fill line located on the edge of the paper guide. Overloading the tray can cause paper jams. 1 Adjust the paper guides on the ADF input tray to the width of the original document. 2 Load the original document face...
Page 36 - Using different paper sizes and types; Recommended paper brands
Using different paper sizes and types For best results, choose a recommended paper for a print job. Recommended paper brands For e ‑ mails, received faxes, internal documents, and similar print jobs Size Recommended paper Weight Set paper type to Letter PrintWorks 30% RecycledMultipurpose Paper #000...
Page 37 - Setting the paper size and type
Paper andspecialty media One ‑ sided or two ‑ sided printing Recommended paper Set paper type to Matte brochure Two ‑ sided Inkjet matte brochure papers for light ‑ or moderate ‑ coverage printing: • Printworks Matte Photo Paper#00471 • Paperworks Inkjet 2 ‑ sided Matte Coated 8.5x11 32lb/120g 60pk ...
Page 38 - Setting the page dry time; Using the control panel
Using the printer software For Windows users 1 With a document open, click File > Print . 2 Click Properties , Preferences , Options , or Setup . 3 Click the Paper/Finishing tab, and then select the size or type of paper to use, and the paper source or tray. 4 Click OK . For Macintosh users 1 Wit...
Page 39 - Linking trays
For Macintosh users 1 From the Apple menu, navigate to: System Preferences > Print & Fax > select your printer 2 Navigate to: Open Print Queue > Printer Setup > Driver tab or Printer Setup > Installable Options 3 From the Two ‑ Sided Printing Dry Time pop ‑ up menu, choose a dry t...
Page 40 - Printing; Tips for printing; Printing a document
Printing Tips for printing • Make sure the exit bin is fully extended and the bin extender is flipped out. • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed wh...
Page 41 - Printing using advanced color options; Collating printed copies
Printing using advanced color options Color printing is enabled by default. To optimize print colors for a special print job, use Color Preference and AdvancedColor Options. For Windows users 1 With a document open, click File > Print . 2 Click Properties , Preferences , Options , or Setup . 3 Na...
Page 42 - Changing the print order of pages
• To prevent smudging when printing photos, remove each photo as it exits the printer, and then let it dry beforestacking. For Windows users 1 With a document open, click File > Print . 2 Click Properties , Preferences , Options , or Setup . 3 Navigate to: Layout tab > Copies area 4 Enter the ...
Page 43 - Printing multiple pages on one sheet
5 From the Printer pop ‑ up menu, choose your printer. 6 From the print options pop-up menu, choose Paper Handling . 7 From the Page Order pop ‑ up menu, choose a page order: • To print the first page first, choose Normal . • To print the last page first, choose Reverse . 8 Click Print . Printing mu...
Page 44 - Printing documents from a memory card or flash drive; Printing specialty documents; Printing envelopes
Printing documents from a memory card or flash drive Notes: • The printer reads only one memory device at a time. • Make sure the memory device contains document files that are supported by the printer. 1 Insert a memory card or flash drive. When the printer detects the memory device, Memory Card De...
Page 45 - Printing on labels
3 From the Paper Size pop ‑ up menu, choose your envelope size. If no size matches the envelope size, then set a custom size. 4 Select an orientation, and then click OK . 5 From the menu bar, choose File > Print . 6 From the Printer pop ‑ up menu, choose your printer. 7 Click Print . Notes: • Mos...
Page 47 - Working with photos; Supported memory cards and file types; Using a memory card or flash drive with the printer
Working with photos Supported memory cards and file types Memory card File type • Secure Digital (SD) • Secure Digital High Capacity (SDHC) • Micro Secure Digital (with adapter) (Micro SD) • Mini Secure Digital (with adapter) (Mini SD) • MultiMedia Card (MMC) • Reduced Size MultiMedia Card (with ada...
Page 49 - Printing photos from a memory card or flash drive; Printing photos from a PictBridge-enabled digital camera
Printing photos from a memory card or flash drive 1 Load photo paper. 2 Insert a memory card, flash drive, or digital camera set to mass storage mode. If image files and document files are stored in the memory device, then press the left or right arrow button to select Photos , and then press O K . ...
Page 50 - Printing on both sides of the paper (duplexing); Printing on both sides of the paper (duplexing) automatically
Warning—Potential Damage: Do not touch any open connector, the memory device, or the printer in the areas shown while activelyprinting, reading, or writing from the memory device. A loss of datacan occur. 3 If the PictBridge connection is successful, then the following message appears on the display...
Page 52 - Setting the duplex printing dry time
Setting the duplex printing dry time Using the control panel 1 From the printer control panel, navigate to: > Setup > O K > Print Mode Setup > O K > Page Dry Time > O K 2 Press the up or down arrow button to scroll to the dry time setting you want, and then press O K . Note: The dr...
Page 53 - Managing print jobs; Finding the print queue for your printer; Creating a print queue
Managing print jobs Finding the print queue for your printer A print queue represents the printer that is connected to your computer. The print queue name is usually the printermodel or the printer nickname assigned when installing or adding the printer. Note: Several print queues may appear in the ...
Page 54 - Setting your printer as the default printer; Changing the default printing mode
Setting your printer as the default printer Your printer should be selected automatically from the Print dialog when you send a print job. If you have to manuallyselect your printer, then it is not the default printer. To set the default printer: For Windows users 1 Click , or click Start and then c...
Page 55 - Pausing print jobs; Resuming print jobs
Pausing print jobs For Windows users 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . The printers folder opens. 4 Right ‑ click the printer, and then select Open or See what's printing . 5 Pause the print job: • If...
Page 56 - Canceling print jobs; Printing from a mobile device
3 Resume the print job: • If you want to resume a particular print job, then choose the document name, and then click Resume . • If you want to resume all print jobs in the queue, then click Resume Printer or Start Jobs . Canceling print jobs To cancel a print job from the printer control panel, pre...
Page 57 - Supported printers
Supported printers LexPrint enables your mobile device to communicate with Lexmark printers found on the same network. • For select printer models that support Direct Image and Zeroconf or Bonjour, you can print directly from your mobiledevice to the printer without using LexPrint Listener. To check...
Page 58 - Copying; Tips for copying; Making copies
Copying ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (suchas postcards ...
Page 59 - Copying an ID card; Enlarging or reducing images
5 From the Copy menu screen, press the up or down arrow button to scroll to the option you want to set, and thenpress the left or right arrow button to scroll to the setting you want. If necessary, press O K to make a selection. 6 Select the copy mode: • Press to switch to color mode. • Press to swi...
Page 60 - Adjusting copy quality; Making a copy lighter or darker; Collating copies using the printer control panel
Adjusting copy quality 1 Load paper. 2 Load the original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, navigate to: > Copy > O K > Quality 4 Press the left or right arrow button to set the copy quality. 5 From the Copy menu, select Content ...
Page 61 - Placing separator sheets between copies; Copying multiple pages on one sheet; Placing an overlay message on each page
4 Press the left or right arrow button to select the number of copies. 5 Press the up or down arrow button until Collate appears. 6 Press the left or right arrow button to scroll to On , and then press . Placing separator sheets between copies A separator sheet is a sheet of paper placed between pag...
Page 62 - Removing the background of a copy; sided) copy automatically
Removing the background of a copy The Background Removal feature adjusts the amount of background visible on a copy. 1 Load paper. 2 Load the original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, navigate to: > Copy > O K > Background Remo...
Page 63 - Canceling copy jobs
3 From the printer control panel, navigate to: > Copy > O K > Copies 4 Press the left or right arrow button to select the number of copies. 5 From the Copy menu screen, press the up or down arrow button to scroll to the option you want to set, and thenpress the left or right arrow button to...
Page 64 - Scanning; Tips for scanning; Scanning to a local computer
Scanning ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (suchas postcards...
Page 65 - Scanning to a network computer; Scanning to a network folder
3 Press the up or down arrow button to scroll to the scan option you want to set, and then press the left or rightarrow button to scroll to the setting you want. Set the color, quality, original image size, and other scan options. If necessary, press O K each time you make a selection. 4 Press . Sca...
Page 66 - Adding a network folder shortcut; Scanning to a flash drive or memory card
5 Set the color, quality, original image size, and other scan options. If necessary, press O K each time you make a selection. 6 Press . Note: For Macintosh users, you may need to enable scanning to your computer through Image Capture to scan documents using a network printer and save the scan outpu...
Page 67 - Scanning photos
Scanning photos For Windows users 1 Load the photo or photos facedown on the scanner glass. 2 Click or Start . 3 Click All Programs or Programs , and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > Scan > Advanced scan 5 From the Sca...
Page 68 - Scanning directly from the printer control panel; Scanning documents for editing
Scanning directly from the printer control panel 1 Load the photo or photos facedown on the scanner glass. Note: If you have sheets loaded on the ADF and photos loaded on the scanner glass, then the sheets on the ADF will be scanned. Make sure to clear the ADF if you want to scan the photos on the s...
Page 69 - Scanning directly to e
For Macintosh users 1 Load the original document faceup into the ADF or facedown on the scanner glass. 2 From the Applications folder in the Finder, launch the application you want to use. Notes: • Use any application that supports your printer and lets you work with the OCR software, ABBYY FineRead...
Page 70 - Scanning to a PDF
For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Applications folder in the Finder, launch the application you want to use. Note: Use any application that supports both your printer and an e ‑ mailing option, such as Image Capture. 3 Fr...
Page 71 - Scanning FAQ; How can I improve the quality of a scan?; Canceling scan jobs
Scanning FAQ How can I improve the quality of a scan? • Make sure your original documents are in good condition. • Make sure the application that receives the scanned document is appropriate. For example, if you are scanning aphoto to edit it, then make sure you choose a photo editing application to...
Page 72 - Setting up the printer to e-mail; Setting up the e-mail function; Configuring e
E-mailing You can use your printer to send e-mail to one or more recipients without using a computer provided you have set upthe scan to e-mail task through shortcuts. For more information, see the section on shortcuts in the User's Guide . Before you can send e-mail using the printer control panel,...
Page 73 - Creating an e-mail contact list; Creating an e
Creating an e-mail contact list Creating an e ‑ mail contact list using the computer For Windows users 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Fax > Edit contact list ...
Page 74 - Tips for e
Sending e-mail ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (suchas pos...
Page 76 - Faxing; Setting up the printer to fax; Scenario 1: Standard telephone line; Setup 1: Printer is connected to a dedicated fax line
Faxing CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ ‑ 11) cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the publicswitched telephone network. CAUTION—SHOCK HAZARD: Do not use the fax feature during...
Page 77 - Setup 2: Printer is sharing the line with an answering machine
Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: 1 Connect the cable from the wall jack to the port of the printer. 2 Remove the protective plug from the port of the printer, and then connect the answering machine to the port. Conne...
Page 80 - Scenario 3: VoIP telephone service
To install a filter for the printer: 1 Connect the line port of the DSL filter to the wall jack. 2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL filter. 3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on t...
Page 81 - Scenario 4: Digital telephone service through a cable provider; Setup 1: Printer is connected directly to a cable modem
Tips for this setup: • To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, andthen listen for a dial tone. If you hear a dial tone, then the port is active. • If you need two phone ports for your devices but do not want to pay extra, then do ...
Page 83 - Connecting the printer to a non
Scenario 5: Country ‑ or region ‑ specific setup Different countries or regions have different types of telephone wall jacks. The standard wall jack adopted by mostcountries or regions is the Registered Jack-11 (RJ-11). You need to have an RJ ‑ 11 plug, or a telephone cable that has an RJ ‑ 11 conne...
Page 85 - Connecting the printer to a wall jack in Germany; N F N
EXT LINE To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. TheF port is for telephones. N F N Faxing 85
Page 86 - Entering your user information; Setting the fax header
Connect the printer to any of the N ports. To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ ‑ 11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answering machine to the same wal...
Page 87 - Setting the fax footer; Configuring the fax settings; Configuring fax settings using the printer control panel
3 Press the arrow buttons to scroll to Fax Number , and then press O K . 4 Enter your fax number or your telephone number, and then press O K . Setting the fax footer From the printer control panel, navigate to: > Setup > O K > Fax Setup > O K > Ringing and Answering > O K > Fax...
Page 88 - Configuring fax settings using the fax software; Using the Fax Setup Wizard in Windows
From here You can Ringing and Answering • Set the printer to receive faxes automatically or manually. TurnAuto Answer to On or Off. • Adjust the ringing volume. • Set the number of rings. This is important if you choose to receivefaxes automatically (Auto Answer On). • Set the distinctive ring. If y...
Page 89 - Using the Printer Settings in Macintosh; Creating a contact list; Creating a contact list using the printer control panel
Using the Printer Settings in Macintosh 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click Printer Settings . 3 Configure the fax settings using the printer software. To view the help information for the fax software, click Help ...
Page 90 - Creating a contact list using the fax software
Creating a contact list using the fax software For Windows users 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Navigate to: Printer Home > select your printer > Fax > Edit contact list The Contacts tab of the Printer Setup ...
Page 91 - Sending faxes; Tips for sending faxes; Sending faxes using the printer control panel
Sending faxes ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (suchas post...
Page 92 - Sending faxes using the computer; Receiving faxes; Tips for receiving faxes
4 Press the Color/Black button to select a color or black ‑ and ‑ white fax. 5 Press to start the fax job. Warning—Potential Damage: Do not touch the cables or the and ports while actively sending a fax. Tip: • You can send a broadcast fax to up to 30 recipients. Sending faxes using the computer For...
Page 93 - Receiving faxes automatically; Receiving faxes manually
• If you have set the printer to receive faxes automatically (Auto Answer On), then load paper in the printer. Receiving faxes automatically 1 Make sure that Auto Answer is on: From the printer control panel, navigate to: > Setup > O K > Fax Setup > O K > Ringing and Answering > O ...
Page 94 - Faxing FAQ; What is a splitter and what type of splitter should I use?; What is my fax number?
Faxing FAQ If I skipped the fax setup initially, do I need to run the installer again to set up thefax? You do not need to run the installer again. You can set up and configure the fax through the fax software that wasinstalled with the printer software. 1 Connect the printer to the telephone line. ...
Page 96 - How can I check the dial tone?; Make sure the telephone line and the wall jack are working; How do I adjust the speaker volume on the printer?; Adjusting the dialing volume
How can I check the dial tone? A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line.If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line and throughthe printer. Make sure the tel...
Page 97 - How do I send a fax at a scheduled time?
How can I make sure that fax calls go to the printer and voice calls go to theanswering machine? To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after agreater number of rings than the answering machine. For example, if the answering machi...
Page 98 - How do I send a fax using a phone calling card?
4 Enter the time you want to send the fax, and then press O K . 5 Press to start scanning the document and to save the scheduled fax. The printer sends the fax at the designated time. Do not turn off the printer or unplug it from the telephone line before the scheduled time. How do I send a fax usin...
Page 100 - Can I retrieve failed faxes?
Can I retrieve failed faxes? The printer saves an incoming fax in the printer memory before it prints the fax. If the printer runs out of ink or runsout of paper, then the printer will automatically print the fax after the error is resolved. If a fax was not sent or received due to power loss, then ...
Page 101 - Networking; Installing the printer on a wireless network; Wireless network compatibility
Networking Installing the printer on a wireless network Wireless network compatibility Your printer may contain an IEEE 802.11b, IEEE 802.11g, or IEEE 802.11n wireless print server. Your printer is compatiblewith IEEE 802.11 b/g/n routers that are Wi-Fi certified. Note: If your printer has an IEEE 8...
Page 102 - No Security; Printing a network setup page; Information you will need during wireless setup
A valid WEP key has: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, punctuation, and symbols found on akeyboard. No Security It is not recommended to use no security at all on a ho...
Page 103 - Information you will need during advanced wireless setup; Wireless Mode; Channel; Authentication
If your wireless network is not using security, then you will not have a security key. Note: If you do not know the SSID of the network that your computer is connected to, then launch the wireless utility of the computer network adapter and look for the network name. If you cannot find the SSID or t...
Page 104 - Encryption
Encryption Check the encryption method used on your network. Note: Some authentication types may be available only in select printer models or operating systems. Authentication type Encryption method Open Mode • None • WEP Shared Mode WEP WPA Personal TKIP WPA2 ‑ Personal • TKIP • AES WPA2 ‑ Enterpr...
Page 105 - Installing the printer on other computers
For Macintosh users 1 Close all open applications. 2 Insert the Software and Documentation CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. 3 Double-click the software installer package, and then follow the instructions on the computer screen. Not...
Page 106 - Special wireless installation instructions; Before you begin
Indicator light Printer status Off • The printer is turned off or is powering up. • The printer is not connected to an Ethernet or a wireless network and is in Sleep mode. • The printer has not been configured for an Ethernet or a wireless network. • The printer is configured for an ad hoc connectio...
Page 108 - Advanced wireless setup; Adding a printer to an existing ad hoc wireless network
Advanced wireless setup Adding a printer to an existing ad hoc wireless network Before you begin, make sure: • Your wireless network adapter is properly attached to your computer and is working. • The ad hoc wireless network that the printer will connect to is available. For more information on crea...
Page 109 - Configuring security
Configuring Wi ‑ Fi Protected Setup manually Note: Make sure your access point (wireless router) is Wi ‑ Fi Protected Setup (WPS) certified. For more information, see the User’s Guide . If your printer or device has not yet been configured for wireless connection and you want to configure it using W...
Page 110 - Configuring 802.1X Authentication; Installing the printer on an Ethernet network
PEAP • RADIUS user name • RADIUS password • CA certificate EAP ‑ TLS • RADIUS user name • CA certificate • Signed certificate EAP ‑ TTLS • Appropriate inner authentication • RADIUS user name • RADIUS password • CA certificate Configuring 802.1X Authentication The information to complete is dependent...
Page 112 - Performing network management tasks; Using the printer wirelessly
Performing network management tasks Switching between USB, Ethernet, and wireless connections (Windows only) You can change the way you access your printer, depending on your needs. The following procedures assume that youhave configured your printer for one type of connection and that the printer d...
Page 113 - Using the printer over an Ethernet network; Selecting a printer
3 Select the USB printer. See “Selecting a printer” on page 113. If the printer is currently set up for wireless 1 Attach a USB cable to the computer and to the printer. 2 Wait a moment for Windows to locate the driver and finish setting up the printer. 3 Select the USB printer. See “Selecting a pri...
Page 115 - Add the printer
3 Add the printer (see “Add the printer” on page 115). 4 A second print queue will be created. Remove the Ethernet queue if you do not want to switch back to accessingthe printer over an Ethernet connection. If the printer is currently set up for wireless 1 Attach a USB cable to the computer and to ...
Page 116 - Sharing a printer in a Windows environment; Sharing a printer in a Macintosh environment
3 From the Printer List dialog, choose the printer you want to use, and then click Add . 4 From the Printer Browser, select your printer, and then click Add . Sharing a printer in a Windows environment 1 Prepare the computers to share the printer: a Make all computers printing to the printer accessi...
Page 117 - Networking FAQ; What is Wi
3 Select only one of the following: • Sharing your printer with Mac OS X users —Let other Macintosh computers on the network that use Mac OS X version 10.4 or later use any printer connected to your Macintosh computer. • Sharing your printer with Windows users —Let Windows computers on the network u...
Page 118 - Where do I find my SSID?
Notes: – To obtain the IP address of the access point, see the documentation that came with it or contact yoursystem support person. – If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Enter the user name and password for the access point when prompted. N...
Page 119 - How are home networks configured?; Wireless network examples
Characters Security type Exactly 10 or 26 hexadecimal characters or Exactly 5 or 13 ASCII characters WEP Exactly 64 hexadecimal characters or From 8 to 63 ASCII characters WPA or WPA2 Notes: – Hexadecimal characters are A–F, a–f, and 0–9. – ASCII characters are letters, numbers, and symbols found on...
Page 121 - Why do I need a USB cable?
Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network . • The network has no connection to the Internet. Note: Most computers can...
Page 122 - How are infrastructure and ad hoc networks different?
2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. 4 Follow the instructions on the computer screen. How are infrastructure and ad hoc networks different? Wireless networks can operate in o...
Page 123 - Finding the signal strength; Checking computer connectivity
Infrastructure Ad hoc Speed Usually faster Usually slower Requirements for all devices Unique IP address for each device Yes Yes Mode set to Infrastructure mode Ad hoc mode Same SSID Yes, including the access point Yes Same channel Yes, including the access point Yes We recommend setting up a networ...
Page 124 - How can I improve wireless signal strength?
How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal istoo weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer.To determine if the...
Page 125 - For Macintosh users with an AirPort base station
How can I make sure my computer and printer are connected to the samewireless network? If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. TheSSID of the printer must match the SSID of the computer, if the computer is already connected t...
Page 126 - For Macintosh users with an access point; What is a MAC address?
In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the computer is connected to is displayed in the Network menu. 2 Write down the SSID. For Macintosh users with an access point 1 Type the IP address of the...
Page 127 - How do I find the MAC address?
While it is possible to change the MAC address of a network device, it is not common practice to do so. For this reason,MAC addresses are considered permanent. IP addresses are easily changed, so MAC addresses are a more reliablemethod of identifying a specific device on a network. Routers with secu...
Page 128 - What is an IP address?; How do I locate IP addresses?
• If you are using an AirPort base station, then the MAC address may be referred to as AirPort ID , and MAC address filtering may be accessed through MAC Address Access Control . What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or access ...
Page 129 - Locating the printer IP address; How are IP addresses assigned?
Locating the printer IP address • From the printer, print a network setup page. In the TCP/IP section, look for Address . • View the printer settings. From the printer control panel, navigate to: > Setup > O K > Network Setup > O K > Wireless 802.11 b/g/n > O K > Network Connect...
Page 130 - Accessing the Embedded Web Server; Understanding the home page
Using the Embedded Web Server The Embedded Web Server lets you view and remotely customize printer settings even when you are not physicallynear the printer. You can also view reports on printer activities, monitor and order printer supplies online, contactcustomer support, and download updates for ...
Page 131 - Customizing printer settings
Customizing printer settings 1 From the navigation pane, select Settings . 2 Do one of the following: Click To General Settings View and customize general printer settings. Copy Settings View and customize settings for making copies. Note: This feature may not appear in the Embedded Web Server, depe...
Page 133 - Maintaining the printer; Maintaining ink cartridges; Checking ink levels; Aligning the printhead
Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs automatic maintenance cycles if it isplugged into a properly grounded, working electrical outlet. It will briefly come out of Sleep mode or will temporarilyturn on if it ...
Page 134 - Cleaning the printhead nozzles; Cleaning the exterior of the printer
Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improvethe quality of your prints. Keep your printer plugged to a properly grounded, working electrical outlet to allow it toperform automatic maintenance cycl...
Page 135 - Cleaning the scanner glass; Moving the printer to another location
Cleaning the scanner glass Clean the scanner glass and other related parts when vertical streaks appear on your printed pages or when you seemarks or smudges on such parts. 1 Dampen a clean, lint ‑ free cloth with water. 2 Gently wipe clean the scanner glass and other related parts. 1 Backing materi...
Page 137 - Troubleshooting; Before you troubleshoot
Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet. • Make sure the printer is turned on. • Make sure the printer is securely connected to the comput...
Page 138 - Incorrect language appears on the display; Software did not install
Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: C HANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the printer control panel, navigate to: > Setup > O K > Device Setup > O K &...
Page 139 - Print job does not print or is missing pages; USB
Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: M AKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the ink cartridge access door. 2 Make sure the ...
Page 140 - Printer is printing blank pages; Printer is busy or does not respond
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with . Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port. R EMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is pri...
Page 142 - Understanding printer messages; Alignment Problem; Cannot Collate Job; Close Printer
R EMOVE AND REINSTALL THE PRINTER SOFTWARE Understanding printer messages Alignment Problem Try one or more of the following: • Load plain, unmarked paper, and then realign the printhead. Note: The printer will read any markings on used paper, which could cause the alignment error message to reappea...
Page 143 - Duplex Unit Missing; Ink Cartridge Access Door Open
Duplex Unit Missing Try one or more of the following: • Make sure the duplex unit is properly installed at the back of the printer to clear the message. • Cancel the current job. Ink Cartridge Access Door Open The ink cartridge access door is either open or detached. • If the ink cartridge access do...
Page 144 - Ink Cartridge Error; Ink Cartridge Unsupported
1 Insert the door hinges into place until they click . Make sure the door is inserted at a 90-degree position. 2 Close the ink cartridge access door to clear the message. Ink Cartridge Error The printer is unable to authenticate one or more of the installed ink cartridges. Try one or more of the fol...
Page 148 - Clearing paper jams; Paper jam in the printer
Clearing paper jams • “Paper jam in the printer” on page 148 • “Paper jam in the duplex unit” on page 148 • “Paper jam in the ADF (select models only)” on page 149 • “Paper or specialty media misfeeds” on page 150 Paper jam in the printer Note: The parts inside the printer are sensitive. Avoid unnec...
Page 149 - Paper jam in the ADF (select models only)
1 Pull up the duplex latch and remove the duplex unit. 2 Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it. 3 Reinsert the duplex unit to clear the message. Paper jam in the ADF (select models only) Note: The parts inside the printer are se...
Page 150 - Paper or specialty media misfeeds
Notes: • Make sure the ADF cover is fully opened to ensure that the jammed paper is properly removed. • Be careful not to tear the paper while removing it. 2 Close the ADF cover. Note: Make sure there is no paper on the ADF input tray before closing the ADF cover. 3 If necessary, touch OK or press O...
Page 151 - Print troubleshooting; Poor quality at the edges of the page
Print troubleshooting • “Poor quality at the edges of the page” on page 151 • “Streaks or lines on printed image” on page 152 • “Print speed is slow” on page 152 • “Computer slows down when printing” on page 153 Poor quality at the edges of the page If the "Before you troubleshoot" checklist...
Page 152 - Streaks or lines on printed image; Printed page has ink smears or smudges; Print speed is slow
9 From the Print Quality pop ‑ up menu, choose Best or Photo . 10 Click Print . Streaks or lines on printed image If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: C HECK THE INK LEVELS Replace low or empty ink cartridges. S ELECT A...
Page 153 - Copy and scan troubleshooting
M AXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and size of graphics and images in the document. A DD MEMORY TO THE COMPUTER Consider upgrading the RAM. Computer slows down when printing If the "Before you troubleshoot" checklist does not solve ...
Page 154 - Poor copy or scanned image quality
Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: S ET YOUR PRINTER AS THE DEFAULT PRINTER R EMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove a...
Page 155 - Scanning takes too long or freezes the computer; E-mail troubleshooting; Cannot send e
Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: C HECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB c...
Page 156 - Fax troubleshooting; Fax troubleshooting checklist; Connection checklist
C HECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to theInternet for the printer to communicate with the SMTP server. C HECK YOUR PROXY CONFIGURATION Your proxy server configuration should allow SMTP server connection...
Page 157 - Cannot send faxes
Power supply Answering machine Cable modem Splitter Telephone VoIP adapter DSL filter RJ ‑ 11 adapter • If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for the printer. • If the printer is connected to a VoIP adapter or cable modem, then make sure ...
Page 158 - Cannot receive faxes
E NABLE AUTOMATIC FAX CONVERSION If the receiving fax machine does not support color fax, then this option automatically converts the outgoing colorfax to black and white. It also automatically reduces the resolution of the fax to a resolution that the receiving machinecan support. 1 From the printe...
Page 159 - Cannot run the fax software
M AKE SURE THAT THE PRINTER MEMORY IS NOT FULL The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out of ink or runsout of paper while receiving the fax, then the printer saves the fax so you can print it later. However, if the printermemory is full...
Page 160 - Fax error messages on the printer control panel
Fax error messages on the printer control panel Error Message: What it indicates: Possible solutions: Remote Fax Error The receiving fax machine cannotreceive the fax. The error on thereceiving end could be due to severalfactors. • Resend the fax. There may havebeen a problem with the quality ofthe ...
Page 161 - Memory card troubleshooting
Error Message: What it indicates: Possible solutions: Failed to Connect Phone Line Error Phone Line Not Connected The printer cannot detect a dial tone. See the “Fax troubleshooting checklist.” Phone Line Busy Your telephone line or the telephoneline of the receiving fax machine isbusy. This happens...
Page 162 - Network troubleshooting; Network troubleshooting checklist; General Networking
Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make sure the memory card is not damaged. • Make sure memory card contains supported file types....
Page 163 - Wireless Networking; The Continue button is unavailable
Wireless Networking Make sure: • The SSID is correct. Print a network setup page from the printer to check the network settings. • Your wireless security settings are correct. Log in to the access point and check the security settings. If you are not sure if your security information is correct, run...
Page 165 - Computer firewall is blocking communication with the printer; Wireless troubleshooting; Resetting the wireless settings to factory defaults
Computer firewall is blocking communication with the printer Firewall settings may have stopped the printer from connecting to your computer. If a firewall is installed on your computer, then do one of the following: • Turn off your computer firewall. • Update your computer firewall to the most rece...
Page 166 - Cannot print over wireless network
3 Press the left or right arrow button to scroll to Yes , and then press O K . The printer restarts automatically after resetting the wireless settings to factory defaults. 4 When prompted to set the initial settings of your printer, make your selections using the printer control panelbuttons. Initi...
Page 171 - Resolving intermittent wireless communications issues
5 Click the Ports tab, and then locate the selected port. The selected port has a check mark beside it in the Port column. 6 If the Description column of the selected port indicates that it is a USB port, then scroll through the list and selectthe port with Printer Port in the Description column. Ch...
Page 173 - Ethernet network troubleshooting
To assign a static IP address to the printer: 1 Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. 2 Print a network setup page to see what IP address is currently assigned to the printer. 3 Open a Web browser and then type the printer IP a...
Page 174 - Cannot print to the network printer; Embedded Web Server does not open; HECK
M AKE SURE THE PRINTER POWER IS ON Make sure the printer is connected to a power source and is turned on. M AKE SURE THAT THE NETWORK IS OPERATING PROPERLY • Try to access other computers on the network. • Make sure all switches, hubs, and other connecting devices are turned on. M AKE SURE THE PRINT...
Page 175 - Contacting customer support
C HECK THE ADDRESS ENTERED IN THE W EB BROWSER • Depending on the network settings, you may need to type “ https:// ” instead of “ http:// ” before the printer IP address to access the Embedded Web Server. For more information, contact your system support person. • Make sure printer IP address is co...
Page 176 - Notices; Product information
Notices Product information Product name: Lexmark Pro4000 Series Machine type: 4447 Model(s): Pro4000: 0n0, 0nE; Pro4000c: 000 Edition notice April 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES ...
Page 178 - Waste from Electrical and Electronic Equipment (WEEE) directive
The manufacturer is not responsible for radio or television interference caused by using other than recommendedcables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications couldvoid the user's authority to operate this equipment. Note: To assure complia...
Page 179 - Battery notice; Power consumption; Product power consumption
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the EuropeanUnion. We encourage the recycling of our products. If you have further questions about recycling options, visit theLexmark Web site at www.lexmark.com for your local sales office ph...
Page 180 - Sleep Mode; Off mode; Industry Canada compliance statement
Mode Description Power consumption (Watts) Printing The product is generating hard ‑ copy output from electronic inputs. 37 W Copy The product is generating hard ‑ copy output from hard ‑ copy original documents. 36 W Scan The product is scanning hard ‑ copy documents. 19 W Ready The product is wait...
Page 182 - Notice to users of the Canadian telephone network; Avis réservé aux utilisateurs du réseau téléphonique du Canada
This equipment contains no user serviceable parts. For repair and warranty information, contact Lexmark International,Inc. See the previous paragraph for contact information. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public servicecomm...
Page 183 - Notice to users of the New Zealand telephone network
la prise de courant à laquelle l’équipement est connecté. Utilisez un parasurtenseur répondant à des caractéristiquesnominales satisfaisantes et certifié par le laboratoire d’assureurs UL (Underwriter’s Laboratories), un autre laboratoireagréé de type NRTL (Nationally Recognized Testing Laboratory) ...
Page 184 - Regulatory notices for wireless products
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte lelinee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro poiché gli impulsi remoti sono presenti sututte le linee analogiche in S...
Page 185 - Notice to users in the European Union
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RFfields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from HealthCanada's Web site www.hc-sc.gc.ca/rpb. The term "IC:" before...
Page 187 - Statement of Limited Warranty; Limited warranty
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisitiessenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski Ar šo Lexmark International, Inc. deklar ē , ka šis izstr ā d ā jums atbilst Direkt ī vas 199...
Page 189 - Limitation of liability; Additional rights
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performanc...
Page 190 - Index; Numerics
Index Numerics 2 ‑ sided, fax setting 87 802.1X authentication 110 A ad hoc network 122ad hoc wireless network adding a printer 108 adding network folder shortcut 65 additional computers installing wireless printer 105 Additional Solutions customize printer settings using 131 Address Book setting up...