Lexmark 63W - Manual

Basic model 3 4 5 6 7 8 1 2 1 Front door release button 2 Printer control panel 3 Automatic Document Feeder (ADF) 4 Standard exit bin with overhead light 5 Paper stop 6 Standard 250-sheet tray 7 Multipurpose feeder door 8 Front door Learning about the printer 19

1 System board locks 2 Locking device 3 Ethernet port 4 USB port Note: Use this USB port to connect the printer to the computer. 5 Fax wall connection port Note: The Fax ports are present only when a fax card is installed. 6 Fax telephone connection port Note: The Fax ports are present only when a f...

• Keep the printer: – Away from the direct airflow of air conditioners, heaters, or ventilators – Free from direct sunlight, humidity extremes, or temperature fluctuations – Clean, dry, and free of dust • Allow the following recommended amount of space around the printer for proper ventilation: 3 4 ...

Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards orphotos), transparencies, photo paper, or thin media (such as magazineclippings). You can use the ADF...

Understanding the printer control panel 1 2 ABC 3 DEF 6 MNO 5 JKL 4 GHI 9 WXYZ 8 TUV 7 PQRS # 0 * 1 2 4 5 6 7 8 3 Item Description 1 Display View scanning, copying, faxing, and printing options as well as status and error messages. 2 Keypad 1 2 ABC 3 DEF 6 MNO 5 JKL 4 GHI 9 WXYZ 8 TUV 7 PQRS # 0 * E...

Item Description 6 Start • Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. • If pressed while a job is scanning, the button has no effect. 7 Indicator light Indicates the printer status: • Off —The power is off....

Display item Description 5 Status message bar • Shows the current printer status such as Ready or Busy . • Shows printer conditions such as Toner Low . • Shows intervention messages to give instructions on what you should do so the printercan continue processing, such as Close door . 6 Status/Suppli...

Sample touch screen Button Function Home Returns to the home screen Down arrow Opens an options screen Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Back Navigates...

Other touch-screen buttons Button Function Submit Saves a value as the new default setting Down arrow Moves down to the next screen Up arrow Moves up to the next screen Unselected radio button This is an unselected radio button. The radio button is gray to show it is unselected. Selected radio butto...

Button Function Cancel • Cancels an action or a selection • Cancels out of a screen and returns to the previous screen Select Opens the next related menu or menu item Features Feature Description Menu trail line: Menus  Settings  Copy Settings  Number of Copies A Menu trail line is located at the...

Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you...

Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power...

Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices atta...

Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may beinstalled, but the connectors are interchangeable. Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the sys...

6 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing an Internal Solutions Port The system board supports one optio...

Installing a printer hard disk The optional printer hard disk can be installed with or without a Lexmark Internal Solutions Port (ISP). Note: This task requires a #2 Phillips screwdriver and a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional ha...

5 Push in on the screws while rotating them clockwise a quarter turn to lock the system board into place. Warning—Potential Damage: Make sure the system board is locked to prevent possible damage to the printer if it is moved. Installing a fax card Note: This task requires a #2 Phillips screwdriver ...

Installing hardware options Installing a 250- or 550-sheet drawer The printer supports one optional drawer; you can install a 250- or 550-sheet drawer. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer,...

6 Align the printer with the drawer, and then lower the printer into place. Attaching cables Connect the printer to the computer using a USB cable, or to the network using an Ethernet cable. Be sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The approp...

1 USB port 2 Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set upcorrectly by printing the following: • Menu settings page —Use this page to verify that all printer options are installed correctly. ...

Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch...

Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printerdriver to make them available for print jobs. For Windows users 1 Do one of the following: In Windows Vista a Click . b Click Contro...

4 From the pop-up menu, choose Installable Options . 5 Add any installed hardware options, and then click Apply Changes . Setting up wireless printing Note: Wireless printing is not standard on all printer models. Follow these steps to set up your printer CAUTION—POTENTIAL INJURY: See the enclosed S...

• Security Method —There are three basic options for Security Method: – WEP key If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currentlyin use on the network by selecting the Default WEP Transmit Key. or – WPA or WPA2 passphrase WPA includes encry...

b If you plan to set up fax now, then connect the fax cables. See the User's Guide on the Software and Documentation CD for help deciding how to connect the cables. 17 Follow the on-screen instructions to complete the software installation. Note: Basic is the recommended path to choose. Choose Advan...

5 Deselect any function you plan to set up later, such as Fax or E-mail, and then touch Continue . 6 Select any additional buttons you want to display on the home screen, and then touch Continue . 7 If Fax is enabled, type in your Fax Station name, and then touch Enter . For more information on fax ...

2 From the Network pop-up menu, select print server xxxxxx , where the x’s are the last six digits of the MAC address located on the MAC address sheet. 3 Open the Safari browser. 4 From the Bookmarks drop-down menu, select Show . 5 Under Collections, select Bonjour or Rendezvous , and then double-cl...

Installing the printer on a wired network Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiberoptic network connections. Before you install the printer on a wired network, make sure that: • You have completed the initial setup of th...

c Click + . d Click AppleTalk . e Select the printer from the list. f Click Add . In Mac OS X version 10.4 and earlier a From the Go menu, choose Applications . b Double-click Utilities . c Double-click Print Center or Printer Setup Utility . d From the Printer List, click Add . e Choose the Default...

Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, andprovide collection and recycl...

Choose scanning You can avoid making a paper output of a document or photograph by scanning it and then saving it to a computerprogram, application, or flash drive. For more information, see: • “Sending an e-mail using the touch screen” on page 118 • “Scanning to a computer” on page 149 • “Scanning ...

4 Touch Eco-Mode . 5 Touch the arrows to select a setting. 6 Touch Submit . Submitting changes appears. Adjusting Power Saver To save energy, you can decrease the number of minutes before the printer enters Power Saver mode. Available settings range from 1–240 minutes. The factory default setting is...

Adjusting the brightness of the display To save energy, or if you are having trouble reading your display, you can adjust the brightness of the display. Available settings range from 20–100 . The factory default setting is 100. Using the Embedded Web Server 1 Type the printer IP address into the add...

5 From the Power Saver list, select the light setting the standard exit bin will use when in Power Saver mode. Note: For more information on Power Saver mode, see “Adjusting Power Saver” on page 72. 6 Click Submit . Using the printer control panel 1 Make sure the printer is on and Ready appears. 2 O...

Expanded polystyrene (EPS) foam used in Lexmark packaging is recyclable where foam recycling facilities exist.Facilities may not exist in your area. For information on EPS foam recycling locations: 1 Visit EPS Recycling International's Web site at www.epsrecycling.org/pages/intcon.html . 2 Select yo...

Loading paper and specialty media This section explains how to load the trays and feeders. It also includes information about paper orientation, settingthe Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper Size setting for the standard 250 tr...

8 Touch Submit to save your selection. Submitting Selection appears, followed by the Paper menu. 9 Touch to return to the home screen. Avoiding jams The following hints can help you avoid jams: Paper tray recommendations • Make sure the paper lies flat in the paper tray. • Do not remove the paper tr...

6 Insert the tray. 7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the PaperSize/Type setting on the Paper menu. Using the multipurpose feeder You may want to use the multipurpose feeder when you print on different sizes and types of papers or...

Loading the multipurpose feeder 1 Squeeze the tab located on the right width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or creasethe paper or labels. St...

5 Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in themultipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. 6 From the printer control panel, set the Paper Size and Paper Type. Linking and u...

To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linkedt...

Paper and specialty media guidelines Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sample ofthe paper or specialty media before buying large quantities. Paper characteristics The following paper characteristics affect pri...

For 60–176 g/m 2 (16–47 lb bond) paper, grain long paper is recommended. For paper heavier than 176 g/m 2 , grain short is recommended. Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides thepaper with a high degree of stability r...

Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paperfrom around the world, using chamber tests for different temperature and humidity conditions. Lexmark has foundno reason to discourage the use of today's recycled office papers, but g...

Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock & Label ...

Paper size Dimensions Standard250-sheet tray Optional 250-or 550-sheettray Multipurposefeeder Duplex path 10 Envelope 105 x 241 mm(4.1 x 9.5 in.) X X X DL Envelope 110 x 220 mm(4.3 x 8.7 in.) X X X C5 Envelope 162 x 229 mm(6.4 x 9 in.) X X X B5 Envelope 176 x 250 mm(6.9 x 9.8 in.) X X X Other Envelo...

Paper type Standard250-sheet tray Optional 250- or550-sheet tray Multipurposefeeder Manual feeder Duplex path Paper labels 1 X Transparencies Envelopes(smooth) 2 X X X 1 Single-sided paper labels designed for laser printers are supported for occasional use. It is recommended to print no more than 20...

Printing Printing a document 1 Load paper into a tray or feeder. 2 From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. 3 Do one of the following: For Windows users a With a document open, click File  Print . b Click Properties, Preferences, Option...

6 Touch Submit . Submitting changes appears. 7 Touch to return to the home screen. Printing on specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loadi...

When printing on card stock: • Make sure the Paper Type is Card Stock. • Select the appropriate Paper Texture setting. • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams orother paper handling problems. • Check with the manufacturer or ve...

9 Touch the job you want to print. 10 Touch Print , or touch the arrows to increase or decrease the number of copies, and then touch Print . Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported filetypes include...

Notes: • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then theprinter ignores the flash drive. • If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. When the current job is completed, touch the USB ...

Printing the print quality test pages Print the print quality test pages to isolate print quality problems. 1 Turn the printer off. 2 Hold down 2 ABC and 6 MNO while turning the printer on. 3 Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence,...

Copying ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). Making copies Making a quick copy 1 Load an original document faceup, short ed...

Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 On the home screen, touch Copy , or use the keypad to enter the number of copies. The copy screen appears. 3 Change the copy settings as needed. 4 Touch Copy It . 5 If you have more...

Copying to letterhead 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 ...

4 From the Content area, touch the arrows to best represent what you are copying: • Text —Used for original documents that are mostly text or line art • Text/Photo —Used when the original documents are a mixture of text and graphics or pictures • Photograph —Used when the original document is a high...

6 Select one of the following: • Between Copies • Between Jobs • Between Pages 7 Touch Done . 8 Touch Copy It . Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple-page document onto a singlesheet of paper. Notes: • The P...

1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a d...

3 On the home screen, touch Copy . 4 Touch Options . 5 Touch Header/Footer . 6 Pick an area of the page to place the date and time. 7 Touch Date/Time , and then touch Continue . 8 Touch Done . 9 Touch Copy It . Placing an overlay message on each page An overlay message can be placed on each page. Th...

3 Touch Delete Selected Jobs . The remainder of the copy job is canceled. The home screen appears. Understanding the copy screens and options Copy from This option opens a screen where you can enter the size of the documents you are going to copy. Touch a paper sizebutton to select it as the “Copy f...

Edge Erase This option eliminates smudges or information around the edges of your document. You can choose to eliminate anequal area around all four sides of the paper, or pick a particular edge. Edge Erase erases whatever is within theselected area, leaving nothing printed on that portion of the pa...

E-mailing ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). Getting ready to e-mail Enabling the e-mail function The e-mail function mus...

14 Type in the Primary SMTP Gateway address, and then touch Enter . 15 If prompted, set the date and time, and then touch Continue . When the home screen appears, the e-mail function is enabled. Setting up the e-mail function For e-mail to operate, it must be turned on in the printer configuration a...

3 Press # , and then enter the shortcut number using the keypad. To enter additional recipients, press Next address , and then enter the address or shortcut number you want to add. 4 Touch E-mail It . Sending an e-mail using the address book 1 Load an original document faceup, short edge first into ...

Changing the output file type 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner g...

Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changesthe Sides and Binding settings to match the original document orientation. Binding Tells the printer whether the original document is bound on the long-edge or short-edge s...

• Photograph —Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. Thisincreases the amount of information saved. • Color —Sets the scan type and...

Faxing Note: Fax capabilities may not be available on all printer models. ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). Getting the ...

Notes: • The printer is an analog device that works best when directly connected to the wall outlet. Other devices (suchas a telephone or answering machine) can be successfully attached to pass through the printer, as described inthe setup steps. • If you want a digital connection such as ISDN, DSL,...

Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and thenfollow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the ot...

Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to havemultiple telephone numbers on one telephone line with each telephone number having a different ring pattern.This may be useful for distinguishing ...

Telephone or a telephone with an integrated answeringmachine Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the activetelephone wall jack: Country/region • Austria • Cyprus • Denmark • Finland • F...

Austria, Germany, and Switzerland There is a special RJ-11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and connected telephones. Connecting to a telephone wall jack in Germany Note: There is a special RJ-11 plug insta...

Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the o...

5 Connect an additional telephone cord (not provided) from the computer modem to the printer EXT port . Enabling the fax function The fax function must be enabled prior to use. If you disabled the fax function when setting up the printer for thefirst time or if the printer has been off for an extend...

Sending a fax Sending a fax using the printer control panel 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Plac...

Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Instead of entering the entire phone number of a fax recipient on the printer control panel each time you want tosend a fax, you can create a permanent fax destination and assign a shortcut number. A shortcut can be...

Using shortcuts and the address book Using fax shortcuts Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numberswhen creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in theManage Shortcuts link...

Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to UltraFine (slowest speed, best quality). 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner ...

7 Touch Delayed Send . Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue. 8 Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes. If th...

5 Click the Block No Name Fax option. This option blocks all incoming faxes that have a private caller ID or no fax station name. 6 In the Banned Fax List field, enter the phone numbers or fax station names of specific fax callers you want toblock. Canceling an outgoing fax Canceling a fax while the...

Improving fax quality Question Tip When should I use Text mode? • Use Text mode when text preservation is the main goal of the fax, andpreserving images copied from the original document is not a concern. • Text mode is recommended for faxing receipts, carbon copy forms, anddocuments that contain on...

Forwarding a fax This option lets you print and forward received faxes to a fax number, e-mail address, FTP site, or LDSS. 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the ...

Scanning to an FTP address ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards orphotos), transparencies, photo paper, or thin media (such as magazineclippings). The scanner lets you scan documents directly to a File Trans...

3 Press # , and then enter the FTP shortcut number. 4 Touch Send It . Scanning to an FTP address using the address book 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, o...

3 Touch Save as Shortcut . 4 Enter a name for the shortcut. 5 Verify that the shortcut name and number are correct, and then touch OK . If the name or number is incorrect, then touch Cancel , and then reenter the information. If you enter a number that is already in use, then you are prompted to sel...

Improving FTP quality Question Tip When should I use Text mode? • Use Text mode when text preservation is the main goal of sending a documentto an FTP site, and preserving images copied from the original document isnot a concern. • Text mode is recommended for receipts, carbon copy forms, and docume...

Scanning to a computer or flash drive ADF Scanner glass Use the ADF for multiple-page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). Scanning to a computer 1 Type the printer IP add...

c Press # , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and then touch Profiles . d After you enter the shortcut number, the scanner scans and sends the document to the directory or programyou specified. If you touched Profiles on the home screen, then...

• Scan edge to edge —Select this check box to scan edge to edge. • Mirror Image —Select this check box to create a mirror image scan. • Negative Image —Select this check box to create a negative image scan. Scanning to a flash drive 1 Load an original document faceup, short edge first into the ADF o...

Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings. To access the menus,touch on the home screen. Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loadi...

Paper menu Default Source menu Menu item Description Default Source Tray <x> MP FeederEnvelope Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu se...

Menu item Description Manual Envelope Size 7 3/4 Envelope 9 Envelope10 Envelope C5 Envelope B5 Envelope DL EnvelopeOther Envelope Specifies the size of the envelope being manually loaded Note: 10 Envelope is the US factory default setting. DL Envelope is the international factory default setting. Ma...

Paper Texture menu In the Paper Texture menu, the Select Type and Select Texture features work together to enable you to select thetexture for a specific type of paper. Menu item Description Select Type Plain Texture Card Stock Texture Transparency TextureRecycled Texture Labels Texture Bond Texture...

Paper Weight menu In the Paper Weight menu, the Select Type and Select Weight features work together to enable you to select theweight for a specific type of paper. Menu item Description Select Type Plain Weight Card Stock Weight Transparency WeightRecycled Weight Labels Weight Bond Weight Envelope ...

Custom Types menu Menu item Description Custom Type <x> Paper Card StockTransparency Labels EnvelopeRough/Cotton Associates a paper or specialty media type with a factory default Custom Type <x> name or a user-defined Custom Name created from the Embedded Web Server or MarkVision TM Prof...

Menu item Description Custom Scan Size <x> Scan Size Name Width 1–14 inches (25–355.6 mm) Height 1–14 inches (25–355.6 mm) Orientation Landscape Portrait 2 scans per side OffOn Specifies a custom scan size name and options. This name replaces a Custom Scan Size <x> name in the printer me...

Menu item Description Feed Direction Short Edge Long Edge Specifies the feed direction if the paper can be loaded in either direction Notes: • Short Edge is the factory default setting. • Long Edge appears only if the longest edge is shorter than themaximum width supported in the tray. Reports menu ...

Menu item Description Print Fonts Prints a report of all the fonts available for the printer language currently set inthe printer Print Directory Prints a list of all the resources stored on an optional flash memory card or printerhard disk Notes: • Job Buffer Size must be set to 100%. • The optiona...

Menu item Description Std Network Setup Reports or Network Reports Network CardTCP/IP IPv6 AppleTalk NetWareLexLink Net <x> Setup Reports or Network Reports Network CardTCP/IP IPv6 Wireless AppleTalkNetWare LexLink For descriptions and settings of the network setup menus, see the following: • ...

Menu item Description AutoIP Yes No Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Yes No Enables the built-in FTP server, which allows you to send files to the printer using theFile Transfer Protocol. Note: Yes is the factory default se...

This menu is available from the Network/Ports menu: Network/Ports  Network <x>  Net <x> Setup  Wireless Menu item Description Network Mode Infrastructure Ad hoc Specifies the network mode Notes: • Infrastructure mode lets the printer access a network using an accesspoint. • Ad hoc is ...

Standard USB menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the...

Security menu Miscellaneous menu Menu item Description Panel Logins Login failures Failure time frameLockout time Login timeout Limits the number and time frames of failed login attempts from the printer controlpanel before all users are locked out Notes: • “Login failures” specifies the number of f...

Menu item Description Job Expiration Off 1 hour4 hours 24 hours 1 week Limits the amount of time a confidential job stays in the printer before it is deleted Notes: • Off is the default setting. • If the Job Expiration setting is changed while confidential jobs reside on theprinter RAM or printer ha...

Menu item Description Automatic Method Single pass Multiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved,such as downloaded fonts, macros, and held jobs. Notes: • This ...

Settings menu General Settings menu Menu item Description Display Language English FrancaisDeutsch Italiano Espanol DanskNorsk Nederlands Svenska PortugueseSuomi Russian Polski TurkceKorean Sets the language of the text appearing on the display Note: All languages may not be available for all printe...

Menu item Description Print Recovery Jam Recovery OnOff Auto Specifies whether the printer reprints jammed pages Notes: • Auto is the factory default setting. The printer reprintsjammed pages unless the memory required to hold the pagesis needed for other printer tasks. • On sets the printer to alwa...

Menu item Description Sample Copy On Off Creates a sample copy of the original document Notes: • Off is the factory default setting. • A printer hard disk must be installed in the printer and operating properly forthis menu item to be available. • This menu item appears only for collated copy sets. ...

Menu item Description Caller ID FSK DTMF Specifies the type of caller ID being used Notes: • FSK is the factory default setting. • This option appears only when the selected country/region supports multiplecaller ID patterns. Fax number masking Off From left From right Specifies the direction from w...

Fax Send Settings Menu item Description Resolution Standard FineSuper Fine Ultra Fine Specifies quality in dots per inch (dpi). A higher resolution gives greater print quality,but it increases the fax transmission time for outgoing faxes. Note: Standard is the factory default setting. Original Size ...

Fax Receive Settings Menu item Description Enable Fax Receive On Off Allows fax jobs to be received by the printer Note: On is the factory default setting. Fax Job Waiting None TonerToner and Supplies Allows a fax to be held until toner or supplies are replaced Notes: • This menu item appears only i...

Menu item Description Forward to Fax E-mailFTP LDSS eSF Specifies the type of recipient to which faxes will be forwarded Note: This item is available only from the printer Embedded Web Server. Forward to Shortcut Lets you enter the shortcut number which matches the recipient type (Fax, E-mail,FPT, L...

Fax Server Setup Menu item Description To FormatReply AddressSubjectMessage Lets you enter the information using the virtual keyboard on the printer touch screen Primary SMTP Gateway Specifies SMTP server port information Note: 25 is the default SMTP gateway port. Secondary SMTP Gateway Specifies SM...

FTP Settings menu Menu item Description Format PDF (.pdf) Secure PDFTIFF (.tif) JPEG (.jpg) XPS (.xps) Specifies the format of the FTP file Note: PDF (.pdf) is the factory default setting. PDF Version 1.2–1.6 Sets the version level of the PDF file for FTP Note: 1.5 is the factory default setting. Co...

Menu item Description Color Dropout Color Dropout NoneRed Green Blue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during scanning, and how much to increase ordecrease the dropout Notes: • None is the factory default setting for ...

Menu item Description Scan Preview On Off Specifies whether a preview will appear on the display for scan jobs Notes: • A printer hard disk must be installed in the printer and operating properly forthis menu item to be available • Off is the factory default setting. Background Removal -4 to +4 Adju...

Menu item Description Separator Sheets None Between CopiesBetween Jobs Between Pages Places a sheet of paper between pages, copies, or jobs based on the value selected Note: None is the factory default setting. Separator Sheet Source Tray <x> Manual Feeder Specifies a paper source Blank Pages ...

Menu item Description Resource Save On Off Specifies how the printer handles temporary downloads, such asfonts and macros stored in RAM, when the printer receives a jobthat requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retainthe downloads...

Menu item Description N-up Border None Solid Prints a border around each page image when using N-up (pages-sides) Note: None is the factory default setting. Quality menu Menu item Description Print Resolution 300 dpi 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Specifies the printed output resolution ...

Menu item Description Contrast 0–5 Adjusts the degree of difference between levels of gray in printed output Notes: • 0 is the factory default setting. • Higher settings show more difference between levels of gray. Utilities menu Menu item Description Remove Held Jobs Confidential HeldNot Restored A...

Menu item Description Coverage Estimator Off On Provides an estimate of the percentage coverage of black on a page. The estimateis printed on a separate page at the end of each print job. Note: Off is the factory default setting. PDF menu Menu item Description Scale to Fit Yes No Scales page content...

PCL Emul menu Menu item Description Font Source Resident Disk DownloadFlash All Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set offonts downloaded into printer RAM. • Flash and Disk settings appear only if ...

Menu item Description Tray Renumber View Factory Def MPF Default = 8T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20T5 Default = 21 Env Default = 6 MPaper Default = 2 MEnv Default = 3 Lets you view the factory default setting assigned to each tray, drawer, orfeeder, even if it has not be...

Menu item Description Font Size 1–255 pt Sets the default font size for HTML documents Notes: • 12 pt is the factory default setting. • Font size can be increased in 1-point increments. Scale 1–400% Scales the default font for HTML documents Notes: • 100% is the factory default setting. • Scaling ca...

Menu item Description Orientation Portrait LandscapeRev Portrait Rev Landscape Sets the image orientation Note: Portrait is the factory default setting. XPS menu Menu item Description Print Error Pages Off On Prints a page containing information on errors, including XML markup errors Note: Off is th...

Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior...

3 Wipe the areas shown and let them dry. 4 Close the scanner cover. Cleaning the ADF separator rollers After you have copied over 50,000 copies using the ADF, clean the ADF separator rollers. 1 Open the ADF cover. 2 Unlock the separator roll. 3 Remove the separator roll. 4 Use a clean, lint-free clo...

5 Reinstall the separator roll. 6 Lock the separator roll. 7 Close the ADF cover. Adjusting scanner registration Scanner Registration is a process to align the scan area with the paper location. To manually adjust the scannerregistration: 1 Turn the printer off. 2 Clean the scanner glass and backing...

To align the scanner glass (flatbed): a Place the Quick Test page facedown on the scanner glass. b Touch Copy Quick Test . The scanner prints a copy of the Quick Test page. c Touch Flatbed . d Use the copy of the Quick Test page to adjust the Left Margin and Top Margin settings. e Touch Submit . f T...

• Salty air • Corrosive gases • Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel 1 Make sure the printer is on and Ready appears. 2 On t...

Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized suppliesdealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Warning—Potenti...

Ordering ADF replacement parts Order ADF replacement parts if you experience problems with paper double-feeding or failing to feed through theAutomatic Document Feeder. Part name Part number ADF input tray 40X5470 ADF separator pad 40X5472 ADF separator roll 40X5471 Moving the printer to another loc...

Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. Maintaining the printer 235

Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexm...

Clearing jams Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the stepsoutlined in this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue . If Jam Recovery is set to On, then...

Jam message numbers and how to access each jam Jam number To access the jam 200-201 Try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit. 202 Open the front door, and then open the rear door. 231 Open the front door, and then open the rear ...

290–294 paper jams Clearing jams under the ADF cover 1 Remove all original documents from the ADF. 2 Open the ADF cover. 3 Unlock the separator roll. Clearing jams 248

7 Lock the separator roll. 8 Close the ADF cover. 9 Touch Continue . Clearing ADF jams by lifting the scanner cover 1 Open the scanner cover, and then remove any jammed pages. 2 Touch Continue . Clearing jams 250

Clearing ADF duplex jams If you are making a two-sided copy in the ADF, and your original document jams, it may be necessary to perform thefollowing steps to clear the jam: 1 Remove the ADF input tray. 2 Pull out the jammed paper by pulling the sheet on the bottom. 3 Reinstall the ADF input tray. 4 ...

Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is ...

Change <src> to <x> <src> is a tray or feeder, and <x> is a paper size or type. You can change the current paper source for the remainder of the print job. The formatted page will print on thepaper loaded in the selected tray. This may cause clipping of text or images. Try on...

Fax Station Number not set up The Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured properly. Try one or more of the following: • Touch Continue to clear the message. • Complete the Analog Fax Setup. If the message appears again, contact your sy...

54 Standard network software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. 55 Unsupported option in slot <x> <x> is a slot...

56 Standard USB port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 56 USB port <x> disabled <x> is the number of the USB port. Try...

294 ADF Jam This jam location may also be identified as 294.04 Duplex Sensor Off Jam , 294.05 Scan Sensor Off Jam , or 294.06 ADF Backfeed Jam . To clear this jam: 1 Remove all pages from the ADF. Note: The message clears when the pages are removed from the ADF. 2 Flex and fan the pages. 3 Place the...

Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Click Advanced . 4 Select Print as image . 5 Click OK twice. Error message about readin...

C HANGE ENVIRONMENTAL SETTINGS When using Eco-Mode or Quiet Mode settings, you may notice a short delay before the first page is printed. If youwant to change the settings and need more information, then see “Using Eco-Mode” on page 71 or “Reducingprinter noise” on page 75. Job prints from the wrong...

R EDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexityof images, and the number of pages in the job. M AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page br...

Poor copy quality These are some examples of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print These are possible solutions. Try on...

P ATTERNS ( MOIRÉ ) APPEAR IN THE OUTPUT • From the printer control panel, press the Content button until the light comes on next to Text/Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. T EXT IS LIGHT OR DIS...

C HECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory. C HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Partial document or photo scans These are possible solutions. Tr...

If your region supports multiple caller ID patterns, you may have to change the default setting. There are two settingsavailable: FSK (pattern 1) and DTMF (pattern 2). The availability of these settings by way of the Fax menu dependson whether your country or region supports multiple caller ID patte...

C HECK FOR A DIAL TONE • Place a test call to the telephone number to which you want to send a fax to make sure that it is workingcorrectly. • If the telephone line is being used by another device, then wait until the other device is finished before sendinga fax. • If you are using the On Hook Dial ...

3 Click Fax Settings . 4 Click Analog Fax Setup . 5 In the Rings to Answer box, enter the number of times you want the phone to ring before answering. 6 Click Submit . T HE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Can receive but not send faxes These are possible solutions. T...

M AKE SURE THE FAX TRANSMISSION SPEED IS NOT SET TOO HIGH Decrease the incoming fax transmission speed: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the T...

Drawers These are possible solutions. Try one or more of the following: M AKE SURE THE PAPER IS LOADED CORRECTLY 1 Pull the tray completely out. 2 Check for paper jams or misfeeds. 3 Make sure the guides are aligned against the edges of the paper. 4 Insert the tray. R ESET THE PRINTER Turn the print...

Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: C HECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialtymedia guidelines. M AKE SURE THERE IS NOT TOO MUCH PAPER IN THE...

Paper jam message remains after jam is cleared C HECK THE PAPER PATH The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue . Page that jammed does not reprint after you clear the jam T URN ON J AM R ECOVERY In the Setup menu, Jam Recovery is set to Off. ...

Blank pages These are possible solutions. Try one or more of the following: P ACKING MATERIAL MAY BE ON THE TONER CARTRIDGE Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge. T HE TONER MAY BE LOW When 88 Cartridge low appears, order a n...

Clipped images These are possible solutions. Try one or more of the following: C HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. C HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 Fro...

Print irregularities These are possible solutions. Try one or more of the following: T HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. C HECK THE PAPER TYPE SETTING Make sure the paper type setting ma...

Solid black or white streaks ABC DEF ABC DEF These are possible solutions. Try one or more of the following: M AKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, then choose a different fill pattern from your software program or application. C HECK THE PAPER TYPE • Try a differen...

T HE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. C HECK THE PAPER Avoid textured paper with rough finishes. C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the t...

C HECK THE PAPER Avoid textured paper with rough finishes. C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct t...

Toner specks These are possible solutions. Try one or more of the following: T HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. T HERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: C HECK THE TRANSPARENCIES U...

C HECK THE NETWORK SETTINGS Depending on the network settings, you may need to type https:// instead of http:// before the printer IP address to access the Embedded Web Server. For more information, see your system administrator. Contacting Customer Support When you call Customer Support, describe t...

Notices Product information Product name: Lexmark X463de, Lexmark X464de, Lexmark X466dte, Lexmark X466dtwe Machine type: 7014, 4569, 4570 Model(s): 431, 636, 63W, n01, n02, g01, g02, n11, n12, g11, g12, hn1, hn2, wh1, wh2 Edition notice February 2009 The following paragraph does not apply to any co...

Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. Federal Communications Commission (FCC) complianceinformati...

1-meter average sound pressure, dBA Printing 53 dBA Scanning 49 dBA Copying 53 dBA Ready 22 dBA Values are subject to change. See www.lexmark.com for current values. Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for...

ENERGY STAR Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laserproducts, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1. Class I laser products are not considered to be...

Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 540 W Copying The product is generating hard-copy output from hard-copy originaldocuments. 560 W Scanning The product is scanning hard-copy documents. 55 W Ready The product is wait...

Connection to party line service is subject to state tariffs. Contact the state public utility commission, public servicecommission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of thisequipment d...

Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre,entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’unproblème majeur d’échelle nationale. En conséquence, il vous est recomman...

Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interferencethat may cause undesired operation of the...

Notice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member Statesrelating to electromagnetic compatibility, safet...

Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimustenja muiden sitä koskevien direktiivin ehtojen mukainen. Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigencesfondamentales et...

Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, conta...

—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer —Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts —Products,...

17 AGREEMENT TO CONTRACT ELECTRONICALLY . You and Lexmark agree to form this Software License Agreement electronically. This means that when you click the “Agree” or “I accept” button on this page or usethis product, you acknowledge your agreement to these Software License Agreement terms and condit...

Index Numerics 1565 Emulation error, loademulation option 265200–282.yy paper jam 264250-sheet drawer installing 50 290-295.yy scanner jam 264293 Replace all originals if restartingjob 264293.02 Flatbed Cover Open 264294 ADF Jam 26530 Invalid refill, change tonercartridge 25831 Replace defective car...