Page 12 - Learning about the printer; Checking the box contents
Learning about the printer Checking the box contents The following illustration shows the items included with the printer. 1 2 3 4 5 6 1 Printer 2 Print cartridges 3 Phone cord 4 Power cable 5 Setup sheet 6 Software and Documentation CD Learning about the printer 12
Page 13 - Printer configurations; Basic model
Printer configurations Basic model The following illustrations show the basic printer model. 4 1 2 3 5 6 8 7 1 Automatic Document Feeder (ADF) 2 Paper guides 3 Scanner cover 4 Printer control panel 5 Standard 250-sheet tray (Tray 2) 6 Standard exit bin 7 Scanner glass 8 Scanner lock Learning about t...
Page 15 - Fully configured model
Fully configured model The following illustration shows the fully configured printer model. The basic model can be fully configured by addinga 550-sheet drawer. 1 1 Optional 550-sheet drawer (Tray 3) Learning about the printer 15
Page 16 - Understanding the printer control panel
Understanding the printer control panel Printer control panel item Description 1 Quick access panel The buttons on the quick access panel provide direct access to pre-programmed faxnumbers. Up to 10 entries can be stored in the Quick Dial directory for one-touchaccess to fax numbers. Note: You can s...
Page 18 - Getting the printer ready to fax; Choosing a fax connection
Control panel item Description 18 Stop Reset the printer when performing an action. 19 Start Press to start a copy, scan, or fax job. 20 Error The red light indicates an error condition. 21 Speed Dial Press to access directories of group or individual fax telephone numbers. 22 Clear button Deletes a...
Page 19 - Using an RJ11 adapter
You can connect the printer to other equipment. See the following table to determine the best way to set up theprinter. Equipment Benefits • The printer • A telephone cord Send and receive faxes without using a computer. • The printer • A telephone • Two telephone cords • Use the fax line as a norma...
Page 25 - Connecting to an answering machine
Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. 1 Make sure you have the following: • A telephone • An answering machine • Three telephone cords • A telep...
Page 26 - Connecting to a computer with a modem
5 Connect a third telephone cord from the answering machine to the EXT port of the printer. 2 1 3 FAX FAX Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software program. Note: Setup steps may vary depending on your country or region. 1 Ma...
Page 27 - Setting the outgoing fax name and number
3 Remove the protective plug from the EXT port of the printer. FAX 4 Connect a second telephone cord from the telephone to the computer modem. 5 Connect a third telephone cord from the computer modem to the EXT port of the printer. FAX Setting the outgoing fax name and number 1 Make sure the printer...
Page 28 - Setting the country code
4 Press or repeatedly until Fax Settings appears, and then press OK . 5 Press or repeatedly until Your Fax Number appears, and then press OK . 6 Use the keypad to enter the fax number, and then press OK . 7 Press or repeatedly until Company Name appears, and then press OK . 8 Use the keypad to type ...
Page 30 - Setting the date
If you live in Select Slovenia France Sri Lanka France Trinidad and Tobago United States Tunisia France United Arab Emirates France Uruguay United States Venezuela United States Vietnam France Virgin Islands United States Setting the date You can set the date so that the correct date is printed on e...
Page 31 - Understanding the fax and scan software; Understanding Address Book Editor; Understanding Express Scan Manager
7 Use the keypad to enter the time, and then press or to move to the next digit. After the time is entered, press OK . 8 Press repeatedly until Select Function appears. Understanding the fax and scan software Understanding Address Book Editor Address Book Editor provides a convenient interface for m...
Page 32 - Installing options; Installing a 550-sheet drawer
Installing options Installing a 550-sheet drawer The printer supports one optional drawer which allows an additional 550 sheets of paper to be loaded. CAUTION—SHOCK HAZARD: If you are installing a 550-sheet drawer after setting up the printer, turn the printer off, and unplug the power cord before c...
Page 33 - Securing the 550-sheet drawer to the printer
Securing the 550-sheet drawer to the printer 1 Grasp the handle, and pull the standard tray (Tray 2) out. Remove the tray completely. 2 Attach and tighten the two screws provided with the feeder with a coin or similar object. Installing options 33
Page 35 - Installing a multi-protocol network card
Installing a multi-protocol network card The system board has one connection for an optional multi-protocol network card. CAUTION—SHOCK HAZARD: If installing a network card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning—P...
Page 37 - Installing a memory card
6 Close the system board cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before continuing. Warning—Potential Damage: System board electrical components are ea...
Page 40 - Attaching cables
6 Close the system board cover. Attaching cables Connect the printer to the computer using a USB cable or an Ethernet cable. • A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. • Connect the Ethernet cable to the Ethernet port shown. In...
Page 42 - Loading paper and specialty media
Loading paper and specialty media This section shows how to load the multipurpose feeder (Tray 1), the 250-sheet tray (Tray 2), and the optional 550-sheet tray (Tray 3). Loading Tray 1 (MPT) In addition to plain paper, Tray 1 (MPT) can use various other sizes and types of paper or specialty media, s...
Page 44 - Loading Tray 2 and Tray 3
5 Slide the width guides until they rest lightly against the edges of the paper stack. Loading Tray 2 and Tray 3 The printer has two trays to select from: the standard tray (Tray 2), also known as the 250-sheet tray, and the optional550-sheet tray (Tray 3), which is part of the 550-sheet drawer and ...
Page 46 - Setting the Paper Type; Linking trays
5 Load the paper stack with the recommended print side faceup. Load the stack toward the back of the tray asshown. When loading preprinted letterhead, place the header toward the front of the tray. 6 Align the tray, and insert it. Setting the Paper Type 1 Make sure the printer is on and Select Funct...
Page 48 - Paper and specialty media guide; Paper guidelines; Paper characteristics; Weight; Curl
Paper and specialty media guide Paper guidelines When printing on specialty media, use the printer control panel to set the correct Paper Type. Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluatingnew paper stoc...
Page 49 - Fiber content; Unacceptable paper; Selecting paper; Selecting preprinted forms and letterhead
Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides thepaper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Papercontaining fibers such as cotton possesses characteristics that ...
Page 50 - Using recycled paper; Using letterhead; Using transparencies
Using recycled paper As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specificallyfor use in laser (electrophotographic) printers. In 1998, Lexmark presented to the US government a studydemonstrating that recycled paper produced by major mills in th...
Page 51 - Using envelopes
• To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A8240 for letter-size and Lexmark part number 12A8241 for A4-sizetransparencies. Using ...
Page 52 - Using labels
• Use only envelopes with a flap that covers the area where the seams come together. For more information, seethe following illustrations: 1 2 1 Envelope flap covering seams (supported) 2 Exposed seams (unsupported) Note: A combination of high humidity (over 60%) and the high printing temperature ma...
Page 54 - Supported paper sizes, types, and weights; Supported paper sizes
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & L...
Page 55 - Supported paper types
Paper size Dimensions Multipurposefeeder (Tray 1 MPT) Standard 250-sheettray (Tray 2) Optional 550-sheettray (Tray 3) Com 10 Envelope 104.8 x 241.3 mm(4.12 x 9.5 in.) X X DL Envelope 110 x 220 mm(4.33 x 8.66 in.) X X C5 Envelope 162 x 229 mm(6.38 x 9.01 in.) X X B5 Envelope 176 x 250 mm(6.93 x 9.84 ...
Page 56 - Supported paper weights; Paper capacities
Supported paper weights Paper type Multipurpose feeder(Tray 1 MPT) Standard 250-sheet tray(Tray 2) Optional 550-sheet tray(Tray 3) Plain (xerographic orbusiness) paper 60 to 90 g/m 2 grain long (16 to 24 lb bond) 60 to 90 g/m 2 grain long (16 to 24 lb bond) 60 to 90 g/m 2 grain long (16 to 24 lb bon...
Page 58 - Installing printer software; Printing a document from Windows
Printing This chapter covers printing, printer reports, and job cancelation. The Selection and handling of paper and specialtymedia can affect how reliably documents print. Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer softw...
Page 59 - Understanding Secure Print
Printing the demo page Print the demo page to isolate print quality problems. 1 Make sure the printer is on and Select Function appears. 2 From the printer control panel, press System . 3 Press or repeatedly until Information Pages appears, and then press OK . 4 Press or repeatedly until Demo Page a...
Page 60 - Using Proof printing; Understanding Proof Print; Canceling a print job; Canceling a print job from the printer control panel
Using Proof printing Understanding Proof Print Proof Print is a feature that lets you store the print data of multiple copies in the memory, print out only the first setto check the print result, and, if satisfactory, print the remaining copies from the printer control panel. Note: You can select wh...
Page 62 - Making a copy
Copying Automatic Document Feeder (ADF) Scanner glass Use the Automatic Document Feeder (ADF) formultiple-page A4-, letter-, or legal-size documents. Use the scanner glass for single pages, small items (suchas postcards or photos), transparencies, photo paper, orthin media (such as magazine clipping...
Page 63 - Customizing copy settings; Selecting a paper tray for copies; Collating copies
Customizing copy settings Press or to access copy options while in copy mode. Selecting a paper tray for copies To select a paper tray other than the currently selected tray: 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcar...
Page 65 - Adjusting copy quality; Making a copy lighter or darker
Adjusting copy quality Choose between Enhanced (best quality) or Standard (fastest speed). To change the quality setting: 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper,...
Page 67 - Centering an image on a page; Copying multiple pages onto a single sheet
Centering an image on a page You can automatically center a copied image on a page. The printer automatically reduces or enlarges the copiedimage to fit the currently loaded paper. Note: The ADF cannot be used for this feature. To center an image: 1 Load an original document facedown on the scanner ...
Page 68 - Printing a poster; Repeating images on a sheet
Printing a poster The Poster option enables you to copy one original image onto several pages that can be assembled into a poster.The current Reduce/Enlarge setting is applied. The following options are available: Poster setting Description Off Turns off poster printing 2x2 Copies the image to 4 she...
Page 69 - Setting the copy margins; Canceling a copy job
Setting the copy margins Note: The ADF cannot be used for this feature. 1 From the printer control panel, press System . 2 Press or repeatedly until Default Settings appears, and then press OK . 3 Press or repeatedly until Copy Defaults appears, and then press OK . 4 Press or repeatedly until Margin...
Page 70 - Scanning a document using the computer
Scanning Automatic Document Feeder (ADF) Scanner glass Use the Automatic Document Feeder (ADF) formultiple-page A4-, letter-, or legal-size documents. Use the scanner glass for single pages, small items (suchas postcards or photos), transparencies, photo paper, orthin media (such as magazine clippin...
Page 73 - Sharing a folder in Windows
Scanning clear images from magazines or newspapers Use the Moire Reduction feature to help remove wavy patterns from images scanned from magazines or newspapers. 1 Make sure the printer is connected to a computer, and both the printer and the computer are turned on. 2 Load an original document faceu...
Page 74 - Creating a computer address using Address Book Editor
3 Do one of the following: • In Windows Vista: a Under the Advanced Sharing section, click Advanced Sharing . b When the User Account Control dialog appears, click Continue . c Make sure that Share this folder is selected. The Share name is the name used when scanning to this folder. By default, the...
Page 75 - Creating a computer address using the Embedded Web Server; Setting up scanning to a computer (Macintosh)
Creating a computer address using the Embedded Web Server 1 Open a Web browser. 2 In the address bar, type the IP address of the printer, and then press Enter . If the Java applet screen appears, click Yes . 3 Click Address Book . 4 Under Server Address Book, click Individual Directory . 5 In the Di...
Page 77 - Scanning to a computer over the network; Scanning to an FTP server; Creating an FTP address using Address Book Editor
k In the Server Path field, type public\Drop Box . l Click Save Changes to create the address. Scanning to a computer over the network 1 Make sure the printer is connected to the network through a print server, and the printer, the print server, andthe computer receiving the scan are all turned on. ...
Page 79 - Setting up the SMTP server; Creating an e-mail address using Address Book Editor
8 If you want to adjust any scan settings, press or repeatedly to select the scan setting to modify, and then press OK . 9 Press Start to begin scanning. The printer scans the document and then places it on the FTP server. Scanning to e-mail Setting up the SMTP server To use the scan to e-mail featu...
Page 81 - Scanning to an e-mail address; Customizing the default scan settings from the; Adjusting the auto exposure of scanned images
8 Click Edit next to the group that was just created. 9 Select the e-mail addresses to be included in the group, and then click Save Changes to add the addresses to the group. Scanning to an e-mail address 1 Make sure the printer is connected to the network through a print server, and the printer, t...
Page 85 - Setting the scanned image file type; Customizing the scan settings for an individual scan; Customizing the scan settings when scanning to e-mail
5 Press or repeatedly to select the color mode you want, and then press OK . 6 Press repeatedly until Select Function appears. Setting the scanned image file type 1 From the printer control panel, press System . 2 Press or repeatedly until Default Settings appears, and then press OK . 3 Press or rep...
Page 86 - Sending a fax; Sending a fax using the ADF
Faxing Automatic Document Feeder (ADF) Scanner glass Use the Automatic Document Feeder (ADF) formultiple-page A4-, letter-, or legal-size documents. Use the scanner glass for single pages, small items (suchas postcards or photos), transparencies, photo paper, orthin media (such as magazine clippings...
Page 88 - Setting up the Address Book for faxing; Creating a fax number entry using Address Book Editor
7 Use the keypad to enter the fax number. Press Redial/Pause to insert a pause (represented by a hyphen, “-”) in the fax number where appropriate, and then press OK . Note: Pressing Redial/Pause multiple times adds additional pauses. 8 Press Start to start the fax job. Setting up the Address Book fo...
Page 91 - Understanding the fax receive modes; Setting the fax receive mode
Canceling a fax job To cancel a print job, press Stop at any time. Receiving a fax Understanding the fax receive modes Fax receive mode Description TEL Mode Automatic fax reception is turned off. You can receive a fax by picking upthe handset of the external phone and then pressing the remote receiv...
Page 92 - Adjusting fax activity report settings
Enabling secure faxes When the Secure Receive Lock option is enabled, a password is required before faxes can be printed or removed. 1 Make sure the printer is on and Select Function appears. 2 From the printer control panel, press System . 3 Press or repeatedly until Admin Menu appears, and then pr...
Page 95 - Customizing dial settings; Setting the dialing mode
Customizing dial settings Setting the dialing mode Depending on the type of phone line being used, the printer can be set to Touch Tone (PB) or Pulse (DP) dialing. Thefactory default setting is Touch Tone. 1 Make sure the printer is on and Select Function appears. 2 From the printer control panel, p...
Page 96 - Setting the time delay before receiving a fax automatically; Customizing the default fax settings from the; Adjusting the fax resolution
6 Press or repeatedly until PBX appears, and then press OK . The printer must be restarted before the settings take effect. Press OK to continue. 7 Press repeatedly until Select Function appears. Setting the time delay before receiving a fax automatically The Auto Answer receive mode specifies how l...
Page 97 - Customizing the fax settings for an individual fax job
• Photo —Used for photograph prints 1 From the printer control panel, press System . 2 Press or repeatedly until Default Settings appears, and then press OK . 3 Press or repeatedly until Fax Defaults appears, and then press OK . 4 Press or repeatedly until Document Type appears, and then press OK . ...
Page 98 - Avoiding jams; Understanding jam messages and locations
Clearing jams Avoiding jams The following hints can help you avoid jams: • Use only recommended paper or specialty media. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications . • Do not load too much paper. Make sure the stack h...
Page 104 - Clearing Tray 2 jams
Clearing Tray 2 jams If the paper did not feed from Tray 2 correctly, the jam is in the tray. Jam at Tray 2 appears. 1 Grasp the handle, and pull Tray 1 out. Remove the tray completely. Clearing jams 104
Page 109 - Clearing Tray 3 jams
Clearing Tray 3 jams If the paper did not feed from Tray 3 correctly, the jam is in the tray. Jam at Tray 3 appears. 1 Grasp the handle, and pull Tray 3 out. Remove the tray completely. 2 Remove the jam. The jam could be in the tray or behind the tray area. • Jams in the tray —Locate the single piec...
Page 113 - Clearing jams in the fuser
Clearing jams in the fuser If the paper is jammed in the fuser area, Jam at Exit or Jam at Reg. Roll appears. A Jam at Reg. Roll message indicates the paper is jammed below the fuser. A Jam at Exit message indicates the paper is jammed above the fuser. CAUTION—HOT SURFACE: To reduce the risk of inju...
Page 116 - Clearing jams in the duplex unit
Clearing jams in the duplex unit If the paper did not feed through the duplex unit correctly, the jam is in the duplex paper path. Jam at Duplexer appears. CAUTION—HOT SURFACE: To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Push the release button,...
Page 119 - Clearing jams in the ADF
Clearing jams in the ADF If the paper is jammed in the ADF, Jam at Scanner appears. Remove all jammed paper, and make sure the paper feed tray is not overfull. 1 Remove all paper from the paper feed tray, and then open the ADF cover. 2 If the jam is in the paper feed area, remove the jam by carefull...
Page 122 - Menus list; Default Settings Menu; Copy Defaults menu
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings: Default Settings Tray Settings Information Pages Billing Meters Copy Defaults Scan Defaults Fax Defaults Tray 1 (MPT) Tray 2 Tray 3 Menu Map Demo Page Configuration PCL Fonts Li...
Page 125 - Scan Defaults menu
Menu item Description Poster Doc. Size Letter - 8.5 x 11” A4 - 210 x 297mm B5 - 182 x 257mm A5 - 148 x 210mm Selects the size of the poster Note: Letter - 8.5 x 11” is the factory default setting. Repeat Image Off On Makes multiple copies of one image onto one side of a sheetof paper Notes: • The nu...
Page 127 - Fax Defaults menu
Menu item Description Image Compression Higher Normal Lower Sets the image compression for scanning. A low compressionwill result in a higher quality image, but the file size will belarger. Note: Normal is the factory default setting. Max Email Size 50–16384 KB Sets the size limitation for scanned d...
Page 128 - Tray Settings menu
Tray Settings menu Tray 1 (MPT) menu Menu item Description Paper Type Plain Paper Thin Card Stock Thick Card Stock Envelope Labels Transparency Letterhead Glossy Paper Thick Glossy Paper Prepunched Colored Paper Special Specifies the paper type loaded in Tray 1 Note: Thin Card Stock is the factory d...
Page 129 - Tray 2 menu; Tray 3 menu
Menu item Description Display Popup Off On Specifies whether or not to display the message that promptsyou to set the paper size and type every time you load paperin Tray 1 Note: Off is the factory default setting. Tray 2 menu Menu item Description Paper Type Plain Paper Thin Card Stock Thick Card S...
Page 130 - Information Pages menu
Menu item Description Paper Type Plain Paper Thin Card Stock Thick Card Stock Labels Letterhead Glossy Paper Thick Glossy Paper Prepunched Colored Paper Special Specifies the paper type loaded in Tray 3 Note: Plain is the factory default setting. Paper Size Auto Letter - 8.5 x 11” New Custom Size Po...
Page 131 - Address Book menu
Menu item Description PCL Macro List <none> Prints a list of PCL macros Stored Documents <none> Prints a list of documents stored in the printer when using thesecure print and sample print feature Billing Meters menu Menu item Description Total impression <none> Displays the total ...
Page 132 - Print Language menu
Print Language menu Menu item Description PCL Paper Supply Auto Tray 1 (MPT) Tray 2 Tray 3 Document Size Letter - 8.5 x 11” US Folio - 8.5 x 13” Legal - 8.5 x 14” A4 - 210 x 297mm A5 - 148 x 210mm B5 - 182 x 257mm Executive - 7.25 x 10.5” Monarch Env. - 3.9 x 7.5” DL Env. - 110 x 220mm C5 Env. - 162...
Page 134 - Network Settings menu
Network Settings menu Menu item Description Ethernet Auto 10Base Half 10Base Full 100Base Half 100Base Full Specifies the communication speed and the modes of Ethernet Note: Auto is the factory default setting. TCP/IP Get IP Address DHCP/Autonet BOOTP RARP DHCP Panel IP Address <enter IP Address&...
Page 136 - Parallel Settings menu; USB Settings menu; Fax Settings menu
Parallel Settings menu Menu item Description ECP Disable Enable Specifies if the ECP communication mode of the parallelinterface is enabled or disabled Note: Enable is the factory default setting. Adobe Protocol TBCP Binary Specifies PostScript communication protocol for the parallelinterface. Resta...
Page 140 - System Settings menu
Menu item Description Extel Hook Thresh Lower Normal Higher Specifies the threshold value for the external telephone Note: Normal is the factory default setting. Country <country code list> Specifies the country or region where the printer is used Note: Country must be set before faxes can be ...
Page 144 - Maintenance menu
Menu item Description Fax Activity Auto Print No Auto Print Sets the printer to print a report on faxes sent and received Note: No Auto Print is the factory default setting. Fax Transmit Print Always Print at Error Do Not Print Specifies when a fax transmission report is printed Note: Print at Error...
Page 145 - Secure Settings menu
Menu item Description Adjust ColorRegi Auto Correct Yes No Color Regi Chart <press OK to print> Color Regi Yellow <adjust value> Magenta <adjust value> Cyan <adjust value> Adjusts the color registration manually Initialize NVM User Section Yes No System Section Yes No Initial...
Page 147 - Panel Language Menu
Panel Language Menu Menu item Description English Français Italiano Deutsch Español Dansk Nederlands Português Svenska Pyccкий Polski Türkçe Sets the language displayed on the printer control panel Understanding printer menus 147
Page 148 - List of status and error messages
Understanding printer messages List of status and error messages 550 Feeder Error Error 072-215 Restart Printer The 550-sheet drawer is not working or is not installed correctly. Reinstall the 550-sheet drawer. <xxx> Error Error xxx-xxx Restart Printer 1 Turn the printer off. 2 Unplug the powe...
Page 153 - Login Error; MCU Firmware Error; MCU NVRAM Error; Network Scan Error, Connection Timeout
Load Tray <x> Load the specified tray with the correct paper type and size. Login Error Error 016-782 Press OK The printer failed to log in to the server (SMTP/SMB/FTP). Check that the printer is physically connected to the network,verify that the user name and password settings are correct, a...
Page 156 - RAM Error; Replace Fuser Soon
The internal temperature of the printer is too high. Wait one hour before restarting the printer. Ensure that the printerhas adequate cooling space around it, and that the cooling vents are not blocked. RAM Error Error 016-3xx Restart Printer Additional memory is not installed correctly, not working...
Page 157 - Scanner Lamp Error
Replace Transfer Unit Soon The transfer belt is nearly exhausted. Order a new transfer belt. Restart Printer: 116-xxx An unspecified printer error has occurred. 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all cable connections. 4 Connect the power cord to a properly...
Page 159 - Wrong Paper Type
4 Close the scanner cover. 5 Turn the printer back on. Select Function The printer is ready to receive print jobs. SMTP Server Error Error 016-766 Press OK An error occurred on the SMTP server. Press OK to continue, and then attempt the operation again. If the message appears again, contact your sys...
Page 160 - Storing supplies; Cleaning the exterior of the printer
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing untilyou are ready to use them. Do not expose supplies to: • Direct ...
Page 161 - Cleaning the scanner glass; Ordering supplies; Ordering print cartridges
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Wipe the scanner glass (which includes the document glass and ADF ...
Page 162 - Ordering a fuser; Ordering a transfer belt; Moving the printer; Before moving the printer
3 Reinsert the print cartridge and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge(s). The recommended toner cartridges specifically designed for your printer are: Part name Part number Cyan High Yield Toner Cartridge X560H2...
Page 163 - Locking the scanner
Follow these guidelines to avoid personal injury or printer damage: • Use at least three people to lift the printer. • Before moving the printer: – Turn it off using the power switch. – Unplug the power cord from the wall outlet. – Disconnect all cords and cables from the printer. – Remove the print...
Page 164 - Removing the printer from the 550-sheet drawer
2 Move the scanner lock switch to the locked position. 3 Close the scanner cover. Removing the printer from the 550-sheet drawer 1 Turn the printer off, and then unplug the power cord from the wall outlet. 2 Disconnect all cables from the back of the printer. Maintaining the printer 164
Page 167 - Moving the printer to another location; Setting the printer up in a new location
Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cartused to move the options must have a surface able ...
Page 168 - Adjusting the color registration; Adjusting the color registration automatically
Adjusting the color registration Adjusting the color registration automatically 1 From the printer control panel, press System . 2 Press or repeatedly until Admin appears, and then press OK . 3 Press or repeatedly until Maintenance appears, and then press OK . 4 Press or repeatedly until Adjust Colo...
Page 170 - Locking the administrator menus; Adjusting Power Saver
Administrative support Locking the administrator menus Since many people often use a printer, a support person may choose to lock the Admin Menu, Scan and Fax functions,or incoming faxes for security reasons. The following settings are available: Secure setting Description Panel Lock Access to Admin...
Page 173 - Online customer support; Multiple-language PDFs do not print; Printer control panel display is blank
Troubleshooting Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical out...
Page 174 - Jobs do not print; Job takes longer than expected to print
Jobs do not print These are possible solutions. Try one or more of the following: M AKE SURE THE PRINTER IS READY TO PRINT Make sure Select Function appears on the display or the Wake Up light is on before sending a job to print. Press Wake Up to return the printer to Select Function . C HECK TO SEE...
Page 175 - Unexpected page breaks occur; Solving copy problems; Copier does not respond
5 Press or repeatedly until Nearest Size appears, and then press OK . 6 Press repeatedly until Select Function appears. Unexpected page breaks occur 1 Make sure the printer is on and Select Function appears. 2 From the printer control panel, press System . 3 Press or repeatedly until Admin Menu appe...
Page 177 - Partial document or photo copies; Solving scan problems; Scanner does not respond; Scan was not successful
5 Press or repeatedly until Standard or Enhanced appears, and then press OK . 6 Press repeatedly until Select Function appears. C HECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the original document is satisfactory. C HECK THE DOCUMENT PLACEMENT Make sure the document or photo is...
Page 179 - Solving fax problems; Cannot send or receive a fax
Partial document or photo scans These are possible solutions. Try one or more of the following: C HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. C HECK THE P APER S IZE SETTING Make sure the Paper Size setting matches the...
Page 181 - Can send but not receive faxes
C HECK THE COUNTRY CODE 1 From the printer control panel, press System . 2 Press or repeatedly until Admin Menu appears, and then press OK . 3 Press or repeatedly until Fax Settings appears, and then press OK . 4 Press or repeatedly until Country appears, and then press OK . 5 Press or repeatedly un...
Page 182 - Received fax has poor print quality; Solving option problems; Option does not operate correctly or quits after it is installed
M AKE SURE S PEED D IAL IS SET UP PROPERLY • Check to make sure Speed Dial has been programmed for the number that you want to dial. • As an alternative, dial the telephone number manually. Received fax has poor print quality These are possible solutions. Try one or more of the following: C AN THE D...
Page 183 - Drawers; Solving paper feed problems; Paper frequently jams
M AKE SURE THE OPTION IS SELECTED From the program you are using, select the option. Drawers M AKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes prop...
Page 184 - Solving print quality problems; Repeating defects; Color misregistration; ABCDE
Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do notcorrect the problem, call Customer Support. You may have a printer part that requires adjustment or replacement. Repeating defects ) ) ) ) ) ) ) ) These ...
Page 185 - Light colored line, white line, or incorrectly colored line
Color has shifted outside of the appropriate area or has been superimposed over another color area. • Remove and reinstall the print cartridges. • Adjust the color registration: 1 From the printer control panel, press System . 2 Press or repeatedly until Admin appears, and then press OK . 3 Press or...
Page 188 - Transparency print quality is poor; Uneven print density; Incorrect margins
Transparency print quality is poor These are possible solutions. Try one or more of the following: M AKE SURE THE TRANSPARENCIES YOU ARE USING MEET THE PRINTER SPECIFICATIONS Use only transparencies recommended by the printer manufacturer. M AKE SURE THE M EDIA T YPE SETTING IS SET TO T RANSPARENCY ...
Page 191 - Toner rubs off; FAQ about color printing
I S THE FUSER DEFECTIVE OR WORN ? Replace the fuser. I S THERE TONER IN THE PAPER PATH ? If there is excess toner in the paper path, contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: C HECK THE P APER T YPE SETTING From Print Properties, change ...
Page 192 - Contacting Customer Support
The printed page appears tinted. Can I slightly adjust the color? Sometimes a user may consider printed pages to appear tinted (for example, everything printed seems to be toored). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In theseinstances,...
Page 193 - Edition notice; UNITED STATES GOVERNMENT RIGHTS
Notices Product name: Lexmark X560n Machine type: 7105 Model(s): 135 Edition notice May 2008 The following paragraph does not apply to any country where such provisions are inconsistent with locallaw: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER...
Page 194 - Trademarks; Industry Canada compliance statement
Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the UnitedStates and/or other countries. PCL® is a registered trademark of the Hewlett-Packard Company. All other trademarks are the property of their respective owners. Federal Communicat...
Page 196 - Noise emission levels
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur ogaðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisitiessenziali ed alle altre dispos...
Page 197 - Waste from Electrical and Electronic Equipment (WEEE) directive; Ozone emissions statement
Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of theEuropean Union. We encourage the recycling of our products. If you have further questions about recycling options,visit the Le...
Page 198 - Notice to users of the Canadian telephone network
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc.at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment unti...
Page 199 - Notice to users of the New Zealand telephone network
Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalencenumber : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvantêtre connectés à l’interfa...
Page 202 - Statement of Limited Warranty
Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent tothe EPA Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periodsof inactivity. The Power Saver Mode is automatically engaged after this ...
Page 205 - Numerics
Index Numerics 550 Feeder Error 148550-sheet drawer installing 32 550-sheet tray loading 44 Symbols <xxx> Error 148 A Address Book Editor 31 creating a computer address 74creating a fax group 89creating a fax number entry 88creating an e-mail address 79creating an FTP address 77 Address Book m...