Page 8 - Safety information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of proce...
Page 10 - Learning about the printer; Finding information about the printer
Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: • Connecting the printer • Installing the printer software Setup documentation—The setup documentation camewith the printer and is also available at http://support.lexm...
Page 11 - Selecting a location for the printer
What are you looking for? Find it here The latest supplemental information, updates, and customersupport: • Documentation • Driver downloads • Live chat support • E ‑ mail support • Voice support Lexmark Support Web site— http://support.lexmark.com Note: Select your country or region, and then selec...
Page 13 - Printer configurations; Basic model
Printer configurations Basic model 2 3 4 1 5 6 7 9 8 1 Automatic document feeder (ADF) 2 ADF tray 3 ADF bin 4 Standard bin 5 Multipurpose feeder 6 Standard 550-sheet tray 7 2100-sheet tray 8 Caster base 9 Printer control panel Learning about the printer 13
Page 14 - Configured model; Understanding the basic functions of the scanner
Configured model CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using multiple input options. If you purchased amultifunction printer (MFP) that scans, copies, and faxes, then you may nee...
Page 15 - Using the ADF and scanner glass; Using the ADF
• Send a fax to multiple fax destinations at the same time. • Scan documents and send them to your computer, an e-mail address, a flash drive, or an FTP destination. • Scan documents and send them to another printer (PDF through an FTP). Using the ADF and scanner glass Automatic document feeder (ADF...
Page 16 - Understanding the printer control panel; Using the printer control panel
Understanding the printer control panel Using the printer control panel 1 @ ! . 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z * 0 # C 1 2 3 8 7 6 4 5 Use the To 1 Display • View the printer status and messages. • Set up and operate the printer. 2 Home button Go to the home scre...
Page 17 - Understanding the home screen
Indicator light color and its corresponding printer status Indicator light Printer status Off The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention....
Page 18 - Features
Touch To 5 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server. 6 Arrows Scroll up or down. 7 Forms and Favorites Quickly find and print frequently used online forms. 8 Menu icon Access the printer menus. Note: The menus are available only when the printer ...
Page 19 - Using the touch-screen buttons
Feature Description Warning If an error condition occurs, then this icon appears. Status message bar • Show the current printer status such as Ready or Busy . • Show printer conditions such as Toner Low or Cartridge Low . • Show intervention messages so the printer can continue processing. Printer I...
Page 20 - Other touch-screen buttons
Other touch-screen buttons Touch To Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen. Understanding the printer control panel 20
Page 21 - Setting up and using the home screen applications; Finding the IP address of the printer; For Windows users; In Windows 8; In Windows 7 or earlier
Setting up and using the home screen applications Notes: • Your home screen may vary, depending on your home screen customization settings, administrative setup, andactive applications. • There may be additional solutions and applications available for purchase. For more information, visit www.lexma...
Page 22 - For Macintosh users; Accessing the Embedded Web Server
3 Look for IP Address . The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. For Macintosh users Note: This is applicable only in Mac OS X version 10.5 or later. 1 From the Apple menu, navigate to: System Preferences > Network 2 Click Ethernet , Wi ‑ Fi , ...
Page 23 - Understanding the different applications; Activating the home screen applications; Finding information about the home screen applications; Setting up Forms and Favorites
Understanding the different applications Use To Card Copy Scan and print both sides of a card on a single page. For more information, see “Setting up Card Copy”on page 24. Fax Scan a document, and then send it to a fax number. For more information, see “Faxing” on page 127. Forms and Favorites Quick...
Page 24 - Setting up Card Copy
Use To Streamline work processes by letting you quickly find and print frequently used online forms directlyfrom the printer home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is s...
Page 25 - Using MyShortcut; Setting up Multi Send
3 Change the default scanning options, if necessary. • Default tray —Select the default tray to be used for printing scan images. • Default number of copies —Specify the number of copies that should automatically print when the application is used. • Default contrast setting —Specify a setting to in...
Page 26 - Setting up Scan to Network
1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen. The printer IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Settings > Apps > Apps Management > Mu...
Page 27 - Setting up Remote Operator Panel; Exporting and importing a configuration
To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer controlpanel, even when ...
Page 29 - Additional printer setup; Installing internal options; Available internal options
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continui...
Page 30 - Accessing the controller board
Accessing the controller board Note: This task requires a flat ‑ head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the ele...
Page 33 - Installing a memory card
7 Close the access cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continuing...
Page 35 - Installing an optional card
Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continuing. If you have other dev...
Page 37 - Installing an Internal Solutions Port
Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flat ‑ head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after...
Page 42 - Installing a printer hard disk
11 Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded. Installing a printer hard disk Note: This task requires a flat ‑ head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing o...
Page 47 - Removing a printer hard disk
Removing a printer hard disk Note: This task requires a flat ‑ head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the elect...
Page 49 - Installing hardware options; Order of installation
Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use eit...
Page 52 - Attaching cables
1 2 Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updatingavailable options in the printer driver” on page 55. To uninstall the optional trays, sli...
Page 54 - Organizing cables; Setting up the printer software; Installing the printer software
Organizing cables Attach the Ethernet cable and power cord, and then neatly tuck the cables in the channels at the back of the printer. Setting up the printer software Installing the printer software Notes: • If you installed the printer software on the computer before but need to reinstall the soft...
Page 55 - Updating available options in the printer driver
In Windows 8 From the Search charm, type run , and then navigate to: Apps list > Run > type D:\setup.exe > OK . In Windows 7 or earlier a Click or click Start , and then click Run . b In the Start Search or Run dialog, type D:\setup.exe . c Press Enter , or click OK . Note: D is the letter ...
Page 56 - Preparing to set up the printer on an Ethernet network
For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your printer > Options & Supplies > Driver • System Preferences > Print & Fax > select your printer > Options & Supplies > Driver 2 Add...
Page 58 - Preparing to set up the printer on a wireless network
• For AppleTalk printing: Notes: – Make sure AppleTalk is activated on your printer. – This feature is supported only in Mac OS X version 10.5. a From the Apple menu, navigate to: System Preferences > Print & Fax b Click + , and then navigate to: AppleTalk > select your printer > Add Pr...
Page 59 - Connecting the printer using the Wireless Setup Wizard; Connecting the printer to a wireless network using Wi; Using the Push Button Configuration method
security information for your network, then see the documentation that came with the access point, or contactyour system support person. – To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation thatcame with the access point, see the Embedded Web Server asso...
Page 60 - Using the Personal Identification Number (PIN) method
Using the Personal Identification Number (PIN) method 1 From the printer control panel, navigate to: > Network/Ports > Network [x] > Network [x] Setup > Wireless > Wireless Connection Setup > Wi ‑ Fi Protected Setup > Start PIN Method 2 Copy the eight ‑ digit WPS PIN. 3 Open a W...
Page 62 - Setting up serial printing
6 Type the new IP address in the “Printer Name or IP Address” field. 7 Click OK > Close . For Macintosh users 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of ...
Page 64 - Verifying printer setup; Printing a menu settings page
f Click OK , and then close all the dialogs. g Print a test page to verify printer installation. Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set upcorrectly by printing the following: • Menu settings page —Use ...
Page 65 - Loading paper and specialty media; Setting the paper size and type
Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information,see “Avoiding jams” on page 272 and “Storing paper” on page 95. Setting the paper size and type From the home screen navigate to: > Paper Menu &g...
Page 74 - sheet tray
7 Insert the tray. 8 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in thetray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the 2100 ‑ sheet tray CAUTION—POTENTIAL INJURY: To reduce the ris...
Page 76 - Loading A4
c Remove the A5 length guide from its holder. 1 2 d Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place. Loading A4 ‑ , letter ‑ , legal ‑ , oficio ‑ , and folio ‑ size paper a Pull up and slide the width guide to the correct position for t...
Page 81 - Loading the multipurpose feeder
6 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the multipurpose feeder door. Note: Do not load or close th...
Page 87 - Linking and unlinking trays
• Make sure the paper or specialty media is below the maximum paper fill indicator. Warning—Potential Damage: Overfilling the feeder can cause paper jams. 6 For custom- or universal-size paper, adjust the width guides to lightly touch the sides of the stack. 7 From the printer control panel, set the...
Page 88 - Creating a custom name for a paper type; Using the Embedded Web Server
Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu . 3 Change the...
Page 89 - Assigning a custom paper type
Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appe...
Page 90 - Paper and specialty media guide; Using specialty media; Tips on using card stock
Paper and specialty media guide Notes: • Make sure the paper size, type, and weight are set correctly on the computer or printer control panel. • Flex, fan, and straighten specialty media before loading it. • The printer may print at a reduced speed to prevent damage to the fuser. • For more informa...
Page 91 - Tips on using labels; Tips on using letterhead
– Have bent corners. – Have rough, cockle, or laid finishes. • Adjust the width guides to fit the width of the envelopes. • Before loading the envelopes on the tray, flex the stack of envelopes back and forth to loosen them, andthen fan them. Straighten the edges on a level surface. Note: A combinat...
Page 92 - Tips on using transparencies; Paper guidelines; Paper characteristics; Weight
Tips on using transparencies • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match thetransparencies loaded in the tray. • Print a test page on the transparencies being considered for use before buying large quantities. • Use transparencies design...
Page 93 - Selecting paper
Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long , running the length of the paper, or grain short , running the width of the paper. For 60–176 g/m 2 (16–47 ‑ lb) paper, grain long paper is recommended. Fiber content Most high ‑ qualit...
Page 94 - Unacceptable paper examples
• Thickness (impacts how much can be loaded into a tray) • Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper) • Surface friction (determines how easily sheets can be separated) • Grain and formation (impacts curling, which also influences the...
Page 95 - Storing paper; Supported paper sizes, types, and weights; Paper sizes supported by the printer
For more information about Lexmark, visit www.lexmark.com . General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temper...
Page 96 - Paper types and weights supported by the printer
Paper size 1 Dimensions 550 ‑ sheet tray 2100 ‑ sheet tray Multipurpose feeder Duplex ADF Scannerglass Executive 184 x 267 mm(7.3 x 10.5 in.) X Oficio (México) 216 x 340 mm(8.5 x 13.4 in.) Folio 216 x 330 mm(8.5 x 13 in.) Statement 140 x 216 mm(5.5 x 8.5 in.) X Universal 3,4 105 x 216 mm to216 x 356...
Page 97 - Supported paper sizes
Paper type 550 ‑ sheet tray 2100 ‑ sheet tray Multipurposefeeder Duplex ADF Scanner glass Paper Card Stock X X Plain Envelope X X X Rough Envelope X X X Paper Labels X X Pharmacy Labels X Transparencies* X X * Print transparencies in batches of only up to 20 to prevent them from sticking together. F...
Page 98 - Supported paper types and weights
Supported paper types and weights Paper type Paper weight 4 ‑ bin mailbox Offset stacker Staple finisher Staple, hole punch finisher Plain paper 90–176 g/m 2 (24–47 lb) X X X X 60–90 g/m 2 (16–24 lb) Card stock 163 g/m 2 (90 Ib) X 1 1 199 g/m 2 (110 Ib) X X X X Transparency 2 146 g/m 2 (39 Ib) X 1 1...
Page 100 - Printing; Printing forms and a document; Printing forms; Adjusting toner darkness
Printing Printing forms and a document Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information thatis regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Settingup Fo...
Page 101 - Printing from a mobile device
Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Print Settings > Quali...
Page 102 - Printing from a flash drive
Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to type the file password from the printer controlpanel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. 1 @...
Page 103 - Supported flash drives and file types
1 @ ! . 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z * 0 # C 2 From the printer control panel, touch the document you want to print. 3 Touch the arrows to get a preview of the document. 4 Use or to specify the number of copies to be printed, and then touch Print . Notes: • Do ...
Page 104 - Storing print jobs in the printer; Printing confidential and other held jobs
Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel, navigate to: > Security > Confidential Print > select the print job type Use To Max Invalid PIN Limit the number of times an invalid PIN can be entered. Note: When the limit is reac...
Page 105 - Modifying confidential print settings
6 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN > Print • For other print jobs, navigate to: Held jobs > select your user name > select the print job > specif...
Page 106 - Printing information pages; Printing a font sample list; Canceling a print job; Canceling a print job from the printer control panel
Printing information pages Printing a font sample list 1 From the home screen, navigate to: > Reports > Print Fonts 2 Touch PCL Fonts or PostScript Fonts . Printing a directory list A directory list shows the resources stored in a flash memory or in the printer hard disk. From the home screen,...
Page 108 - Copying; Making copies; Making a quick copy; Copying using the ADF
Copying Automatic document feeder (ADF) Scanner glass ABC Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). Making copies Making a quick copy 1 Load an ...
Page 109 - Copying using the scanner glass; Copying photos; Copying on transparencies
3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > specify the copy settings > Copy It If you have...
Page 110 - Copying on letterhead; Creating a copy shortcut using the printer control panel
3 Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that contain transparencies, then navigate to: Manual Feeder > > select the size of the transparencies > > Transparency > 4 Load transparencies into the multipurpose feeder, and...
Page 111 - Customizing copy settings; Copying to a different size; Example 1: Copying on mixed paper sizes
Customizing copy settings Copying to a different size 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray...
Page 112 - Example 2: Copying on a single paper size; Copying on both sides of the paper (duplexing)
Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tr...
Page 114 - Collating copies; Placing separator sheets between copies
5 Touch . 6 Touch the button that best represents the content source of the document you are copying. • Color Laser —The original document was printed using a color laser printer. • Inkjet —The original document was printed using an inkjet printer. • Magazine —The original document is from a magazin...
Page 116 - Placing information on copies; Placing a header or footer on pages
For example: 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place these items on the scanner glass....
Page 117 - Canceling a copy job; Canceling a copy job while the original document is in the ADF; Canceling a copy job while pages are being printed; Understanding the copy options; Copy from
Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tr...
Page 118 - Scale
• If the paper type or size that you want to copy onto is not loaded in one of the trays, then touch Manual Feeder , and manually load the paper in the multipurpose feeder. • When “Copy to” is set to Auto Size Match, each copy matches the paper size of the original document. If a matchingpaper size ...
Page 120 - Setting up the printer to e-mail; Setting up the e-mail function
E-mailing Automatic document feeder (ADF) Scanner glass ABC Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). Setting up the printer to e-mail Setting u...
Page 121 - Creating an e-mail shortcut; Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, ...
Page 122 - Sending an e-mail using the printer control panel; Sending an e
E-mailing a document You can use the printer to e ‑ mail scanned documents to one or more recipients in a number of ways. You can type the e ‑ mail address, use a shortcut number, or use the address book. You can also use the Multi Send or MyShortcut application from the printer home screen. For mor...
Page 123 - Customizing e-mail settings; Adding e-mail subject and message information
Sending an e ‑ mail using the address book 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place the...
Page 124 - Understanding the e-mail options; Subject
3 From the home screen, navigate to: E-mail > Recipient(s) > type the e ‑ mail address > Done > Send as 4 Touch the button that represents the file type you want to send. • PDF —Create a single file with multiple pages. • Secure PDF —Create an encrypted PDF file that protects the file co...
Page 127 - Setting up the printer to fax
Faxing Note: Fax capabilities may not be available on all printer models. Automatic document feeder (ADF) Scanner glass ABC Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such a...
Page 128 - Initial fax setup; Using the printer control panel for fax setup
Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottomof each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity,or individual sending the message) and f...
Page 129 - Choosing a fax connection; Scenario 1: Standard telephone line; Setup 1: Printer is connected to a dedicated fax line
Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line Faxing 129
Page 130 - Setup 2: Printer is sharing the line with an answering machine
To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack. Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto A...
Page 134 - Scenario 3: VoIP telephone service
To minimize interference between the two channels and ensure a quality connection, you need to install a DSL filterfor the analog devices (fax machine, telephone, answering machine) in your network. Interference causes noise andstatic on the telephone, failed and poor quality faxes for the printer, ...
Page 136 - Scenario 4: Digital telephone service through a cable provider; Setup 1: Printer is connected directly to a cable modem
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port ...
Page 140 - Connecting the printer to a wall jack in Germany; N F N
Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. TheF port is for telephones. N F N Faxing 140
Page 143 - Sending a fax; Sending a fax using the printer control panel
Setting the date and time You can set the date and time so that they are printed on every fax you send. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numberssepa...
Page 144 - Sending a fax using the computer; Sending a fax using a shortcut number
• The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax . 4 Enter the fax number or a shortcut. Note: To add recipients, touch Next number , and then enter the recipient's...
Page 146 - Creating shortcuts
4 Specify the time the fax will be transmitted, and then touch . 5 Touch Fax It . Note: The document is scanned, and then faxed at the scheduled time. Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Assign a shortcut number to a single fax number or a group of fa...
Page 147 - Customizing fax settings; Changing the fax resolution
Customizing fax settings Changing the fax resolution 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray....
Page 148 - Blocking junk faxes; Canceling an outgoing fax; Canceling a fax while the original documents are still scanning; Holding and forwarding faxes; Holding faxes
Blocking junk faxes 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then t...
Page 149 - Forwarding a fax; Understanding the fax options; Resolution
Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings > Analog ...
Page 152 - Using Scan to Network; Creating an FTP shortcut using the Embedded Web Server
Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. Afterthe destinations (shared network folders) have been established on the network, the setup process for the applicationinvolves installing and configuring t...
Page 153 - Creating an FTP shortcut using the printer control panel; Scanning to an FTP address; Scanning to an FTP address using the printer control panel
Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Navigate to: Settings > Other Settings are...
Page 154 - Scanning to a computer or flash drive
Scanning to an FTP address using a shortcut number 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. P...
Page 155 - Scanning to a computer using the Embedded Web Server
Automatic document feeder (ADF) Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). The scanner lets you scan documents directly to a comput...
Page 156 - Setting up Scan to Computer; Scanning to a flash drive
Setting up Scan to Computer Notes: • This feature is supported only in Windows Vista or later. • Make sure that your computer and printer are connected to the same network. 1 Open the printers folder. In Windows 8 From the Search charm, type run , and then navigate to: Apps list > Run > type c...
Page 157 - Understanding the scan options
• The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 Insert the flash drive into the USB port on the front of the printer. Note: The USB Drive home screen appears. 4 Select the destination folder, and...
Page 159 - Using the advanced options
Using the advanced options Select from the following settings: • Advanced Imaging —This adjusts the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Mirror Image, Negative Image, Scan Edge to Edge, Shadow Detail, Sharpness, and Temperature settings before youscan the documen...
Page 160 - Menus list
Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default SourcePaper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom NamesCustom Scan Sizes Custom Bin Names Universal Setup Bin Setup Menu Settings PageDe...
Page 161 - Paper menu; Default Source menu; Configure MP menu
Paper menu Default Source menu Use To Default Source Tray [x]Multipurpose FeederManual PaperManual Envelope Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for MultipurposeFee...
Page 165 - Substitute Size menu; Paper Texture menu
Use To Default ADF Media Type Plain PaperCard StockTransparencyRecycledLabelsVinyl LabelsBondEnvelopeRough EnvelopeLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom [x] Specify the media type being loaded in the ADF. Note: Plain Paper is the factory default setting. Note: Onl...
Page 167 - Paper Weight menu
Use To Heavy Texture SmoothNormalRough Specify the relative texture of the heavy paper loaded in a specific tray. Note: Normal is the factory default setting. Rough/Cotton Texture Rough Specify the relative texture of the rough or cotton paper loaded in a specific tray. Note: Rough is the factory de...
Page 169 - Paper Loading menu
Paper Loading menu Use To Card Stock Loading DuplexOff Determine and set two-sided printing for all print jobs with Card Stockas the paper type. Recycled Loading DuplexOff Determine and set two-sided printing for all print jobs with Recycledas the paper type. Labels Loading DuplexOff Determine and s...
Page 170 - Custom Types menu; Custom Names menu
Use To Custom [x] Loading DuplexOff Determine and set two-sided printing for all print jobs with Custom [x]as the paper type. Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. • Duplex sets...
Page 171 - Custom Scan Sizes menu; Custom Bin Names menu
Custom Scan Sizes menu Use To Custom Scan Size [x] Scan Size NameMedia Type ADF Media Type Plain PaperCard StockTransparencyRecycledLabelsVinyl LabelsBondEnvelopeRough EnveloopeLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x] Width 1–8.5 inches (25–216 mm) Height 1–...
Page 172 - Universal Setup menu; Bin Setup menu
Universal Setup menu Use To Units of Measure InchesMillimeters Identify the units of measure. Notes: • Inches is the US factory default setting. • Millimeters is the international factory default setting. Portrait Width 3–8.5 inches76–216 mm Set the portrait width. Notes: • If the width exceeds the ...
Page 174 - Reports menu
Reports menu Reports menu Use To Menu Settings Page Print a report containing information about the paper loaded in trays, installedmemory, total page count, alarm settings, timeouts, printer control panellanguage, TCP/IP address, status of supplies, status of the network connection,and other inform...
Page 175 - Active NIC menu
Use To Print Directory Print a list of all the resources stored in an optional flash memory card or printerhard disk. Notes: • Job Buffer Size must be set to 100%. • Make sure the optional flash memory or printer hard disk is working andinstalled correctly. Asset Report Print a report containing ass...
Page 177 - Network Card menu
Reports menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > Reports • Network/Ports > Network [x] > Network [x] Setup > Reports Use To Print Setup Page Print a report containing information about the network pr...
Page 179 - IPv6 menu; Wireless menu
IPv6 menu To access the menu, navigate to either of the following: • Network/Ports > Standard Network > Standard Network Setup > IPv6 • Network/Ports > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or printers that are attached to prin...
Page 180 - AppleTalk menu
Use To Network Mode BSS Type InfrastructureAd hoc Specify the network mode. Notes: • Infrastructure is the factory default setting. This lets the printeraccess a network using an access point. • Ad hoc configures wireless connection directly between the printerand a computer. Compatibility 802.11b/g...
Page 181 - Standard USB menu
Standard USB menu Use To PCL SmartSwitch OnOff Set the printer to automatically switch to PCL emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine inc...
Page 187 - SMTP Setup menu
Use To Parity EvenOddNoneIgnore Set the parity for serial input and output data frames. Note: None is the factory default setting. Honor DSR OnOff Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables....
Page 188 - Security menu; Edit Security Setups menu
Use To Device ‑ Initiated E ‑ mail NoneUse Device SMTP Credentials Specify what credentials will be used when communicating to the SMTPserver. Some SMTP servers require credentials to send an e-mail. Notes: • None is the factory default setting for Device ‑ Initiated E ‑ mail and User ‑ Initiated E ...
Page 189 - Miscellaneous Security Settings menu
Use To Edit Access Controls Administrative MenusFunction AccessManagementSolutionsCancel jobs at the Device Control access to printer menus, firmware updates, held jobs, and other accesspoints. Miscellaneous Security Settings menu Use To Login Restrictions Login failuresFailure time frameLockout tim...
Page 190 - Confidential Print menu
Use To LDAP Certificate Verification DemandTryAllowNever Allow the user to request a server certificate. Notes: • “Demand” means a server certificate is requested. If a bad certificate isprovided or if no certificate is provided, then the session is terminatedimmediately. “Demand” is the factory def...
Page 191 - Disk Wiping menu; Security Audit Log menu
Use To Verify Job Expiration Off1 hour4 hours24 hours1 week Set a limit on how long the printer stores print jobs needing verification. Reserve Job Expiration Off1 hour4 hours24 hours1 week Set a limit on how long the printer stores print jobs for printing at a later time. Note: Off is the factory d...
Page 193 - Settings menu; General Settings menu
Use To Enable Authentication OnOff Change the authentication setting to On or Off. Note: Off is the factory default setting. Settings menu General Settings menu Use To Display Language EnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskyS...
Page 202 - Copy Settings menu
Use To Press Sleep Button Do NothingSleepHibernate Determine how the printer responds when pressing the Sleepbutton when the printer is idle. Notes: • Sleep is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lowerpower configuration. • If the printer is in Sleep Mo...
Page 206 - Fax Settings menu; General Fax Settings
Use To Background Removal ‑ 4 to 4 Adjust the amount of background visible on a copy. Note: 0 is the factory default setting. Auto Center OffOn Automatically center the content on the page. Note: Off is the factory default setting. Contrast 0–5Best for content Specify the contrast used for the copy ...
Page 208 - Fax Send Settings
Use To Fax Cover Page Fax Cover Page Off by defaultOn by defaultNever useAlways use Include to Field OnOff Include from Field OnOff FromInclude Message Field OnOff MessageInclude Logo OnOff Include Footer [x] OnOffFooter [x] Configure the fax cover page. Note: “Off by default” is the factory default...
Page 211 - Fax Receive Settings
Use To Mirror Image OffOn Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image OffOn Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail ‑ 4 to 4 Adjust the amount of shadow detail visible. Note...
Page 213 - Fax Log Settings
Use To Punch OffOn Specify whether prints are punched. Note: Off is the factory default setting. Staple Off1 staple Specify whether prints are stapled. Note: Off is the factory default setting. Offset Stacker NoneBetween CopiesBetween Jobs Offset pages at certain instances. Notes: • None is the fact...
Page 214 - mail Settings menu
Speaker Settings Use To Speaker Mode Always OffOn until ConnectedAlways On Specify the mode of the speaker. Notes: • “On until Connected” is the factory default setting. A sound is issued until thefax connection is made. • Always On turns the speaker on. • Always Off turns the speaker off. Speaker V...
Page 218 - FTP Settings menu
Use To Allow Save as Shortcut OnOff Save e-mail addresses as shortcuts. Notes: • On is the factory default setting. • When set to Off, the Save As Shortcut button does not appear on the e-mailDestination screen. Background Removal ‑ 4 to 4 Adjust the amount of background visible on a scanned image. ...
Page 222 - Flash Drive menu; Scan Settings
Use To Mirror Image OffOn Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image OffOn Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail ‑ 4 to 4 Adjust the amount of shadow detail visible on a ...
Page 225 - Print Settings
Use To Contrast 0–5Best for content Specify the contrast of the scanned image. Note: “Best for content” is the factory default setting. Mirror Image OffOn Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image OffOn Create a negative image of the ori...
Page 227 - Setup menu
Separator Sheets OffBetween CopiesBetween JobsBetween Pages Specify whether blank separator sheets are inserted. Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to“1,2,3 ‑ 1,2,3.” If Collate is set to “1,1,1 ‑ 2,2...
Page 229 - Finishing menu
Finishing menu Use To Sides (Duplex) 1 sided2 sided Specify whether two ‑ sided (duplex) printing is set as the default for all print jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printing from the printer software. For Windows users: Click File > Print , and ...
Page 231 - Quality menu
Use To Hole Punch Mode 2 holes3 holes4 holes Specify the number of holes to be created on printed outputs for the purpose ofcollecting the sheets in a binder or folder. Notes: • “3 holes” is the U.S. factory default setting. “4 holes” is the internationalfactory default setting. • This menu item app...
Page 232 - Job Accounting menu
Use To Enhance Fine Lines OnOff Enable a print mode preferable for files such as architectural drawings, maps, electricalcircuit diagrams, and flow charts. Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print , and...
Page 233 - Utilities menu
Use To Disk Near Full Action NoneE ‑ mail Current Log E ‑ mail & Delete Current Log E ‑ mail & Delete Oldest Log Post Current LogPost & Delete Current LogPost & Delete Oldest LogDelete Current LogDelete Oldest LogDelete All LogsDelete All But Current Determine and set how the printer...
Page 238 - HTML menu
HTML menu Use To Font Name Albertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCoronetCourierEurostileGaramondGenevaGill SansGoudyHelveticaHoefler TextIntl CG TimesIntl CourierIntl Univers Joanna MTLetter GothicLubalin GraphMarigoldMonaLisa Re...
Page 239 - Image menu; Help menu
Use To Margin Size 8–255 mm Set the page margin for HTML documents. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not PrintPrint Specify whether to print backgrounds on HTML documents. Note: Print is the factory default setting. Im...
Page 241 - Saving money and the environment; Saving paper and toner; Using recycled paper; Use both sides of the paper; Place multiple pages on one sheet of paper
Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycling programs. ...
Page 242 - Saving energy; Reducing printer noise
Saving energy Using Eco ‑ Mode 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy ser...
Page 243 - Adjusting Sleep mode
Use To On Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a documentis ready to print. There will be a short delay beforethe first page is printed. Off Use factory default settings. Note: This setting supports the performance spe...
Page 244 - Using Hibernate mode; Adjusting the brightness of the printer display
Using Hibernate mode Hibernate is an ultra ‑ low ‑ power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are turned off safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Open a Web browser...
Page 245 - Recycling; Recycling Lexmark products
Using the printer control panel 1 From the home screen, navigate to: > Settings > General Settings > Screen Brightness 2 In the Screen Brightness field, enter the brightness percentage you want for the display, and then touch Submit . Recycling Lexmark provides collection programs and envir...
Page 247 - Securing the printer; Statement of Volatility; Disposing of a printer hard disk; Erasing volatile memory
Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print j...
Page 249 - Configuring printer hard disk encryption
Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server 1 Open a Web browser, and then type the prin...
Page 250 - Finding printer security information
Finding printer security information In high-security environments, it may be necessary to take additional steps to make sure that confidential data storedin the printer cannot be accessed by unauthorized persons. For more information, visit the Lexmark security Web page . You can also see the Embed...
Page 251 - Cleaning the printer parts; Cleaning the printer
Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Dam...
Page 252 - Cleaning the scanner glass
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Remove the white underside of the scanner cover. Maintaining the p...
Page 254 - Emptying the hole punch box
8 Wipe the areas shown, and then let them dry. 4 1 3 2 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass 4 White underside of the ADF cover 9 Close the scanner cover. Emptying the hole punch box 1 Pull out the hole punch box. 2 Empty the container. Maintaining the printer 254
Page 255 - Checking the status of parts and supplies
3 Insert the emptied hole punch box back into the finisher until it clicks into place. Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control...
Page 256 - Ordering supplies; Using genuine Lexmark parts and supplies; Ordering a maintenance kit
Ordering supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorizedsupplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer. Note:...
Page 257 - Ordering an imaging unit
Notes: • Using certain types of paper may require more frequent replacement of the maintenance kit. • The separator roller, fuser, pick roller assembly, and transfer roller are all included in the maintenance kit andcan be individually ordered and replaced if necessary. • For more information on rep...
Page 258 - Ordering staple cartridges; Storing supplies
Ordering staple cartridges Part name Part number Staple cartridges 25A0013 Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until youare ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures a...
Page 259 - Replacing supplies; Replacing the toner cartridge
Replacing supplies Replacing the toner cartridge 1 Lift the front cover, and then pull down the multipurpose feeder door. 1 2 Maintaining the printer 259
Page 262 - Replacing the imaging unit
Replacing the imaging unit 1 Lift the front cover, and then pull down the multipurpose feeder door. 1 2 Maintaining the printer 262
Page 266 - Replacing a staple cartridge
Replacing a staple cartridge 1 Open the stapler door. 1 2 2 Pull down the latch of the staple cartridge holder, and then pull the holder out of the finisher. 3 Squeeze both sides of the empty staple case with your fingers, and then remove the staple case from the cartridge. 1 1 2 Maintaining the pri...
Page 267 - Moving the printer; Before moving the printer
4 Insert the front side of the new staple case into the staple cartridge, and then push the rear side into the cartridge. 1 2 5 Push the staple cartridge into the finisher until it clicks into place. 6 Close the stapler door. Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater...
Page 268 - Moving the printer to another location; Shipping the printer
• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch on theright side of the tray toward the front of the tray until it clicks into place. • Use the handholds located on both sides of the printer to lift it. • Make sure your fingers are no...
Page 269 - Managing the printer; Finding advanced networking and administrator information; Checking the virtual display; Viewing reports
Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software CD or the Embedded Web Server Administrator's Guide at ...
Page 271 - Restoring factory default settings
Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoringthe factory default settings. For more information, see “Printing a menu settings page” on page 64. If you want a more comprehensive method of res...
Page 272 - Clearing jams; Avoiding jams; Load paper properly
Clearing jams Jam error messages appear on the printer display and include the area of the printer where the jam occurred. Whenthere is more than one jam, the number of jammed pages is displayed. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Inco...
Page 274 - Allow the paper to enter the optional mailbox bins properly
Allow the paper to enter the optional mailbox bins properly • Make sure to adjust the bin extender so that the paper size indicators match the size of the paper used. Notes: – If the bin extender is shorter than the size of the paper you are printing on, then the paper causes a jam inthe mailbox bin...
Page 275 - Use recommended paper; Understanding jam messages and locations
• If paper needs to be returned to the mailbox bin, then insert the paper under the bin arm, and then push the paperall the way back. Note: If the paper is not under the bin arm, then a jam occurs due to an overfilled bin. Use recommended paper • Use only recommended paper or specialty media. • Do n...
Page 291 - page jam, open mailbox rear door. Leave paper in
2 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten theedges on a level surface. 3 Reload paper into the multipurpose feeder. 4 Slide the paper guide until it rests lightly against the edge of the paper. 5 From the printer control panel, to...
Page 300 - Troubleshooting; Understanding the printer messages
Troubleshooting Understanding the printer messages Cartridge low [88.xy] You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, touch Continue on the printer...
Page 301 - Close door or insert cartridge
Change [paper source] to [paper type] [paper size] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray, then specify the paper size and type in the Paper menu on theprinter control panel, and then touch Finished changing paper . • Touch Reset ac...
Page 305 - Insert hole punch box; Insert staple cartridge
Incompatible tray [x] [59] Try one or more of the following: • Remove the indicated tray. • From the printer control panel, touch Continue to clear the message and continue printing without using the indicated tray. Incorrect paper size, open [paper source] [34] Try one or more of the following: • L...
Page 310 - Memory full, cannot send faxes; No analog phone line connected to modem, fax is disabled.; Non; Not enough free space in flash memory for resources [52]
Memory full, cannot send faxes 1 From the printer control panel, touch Continue to clear the message and cancel the fax job. 2 Try one or more of the following: • Reduce the fax resolution, and then resend the fax job. • Reduce the number of pages in the fax, and then resend the fax job. No analog p...
Page 314 - Printer and toner cartridge regions; Replace jammed originals if restarting job.
Printer and toner cartridge regions Region number Region 0 Global 1 United States, Canada 2 European Economic Area (EEA), Switzerland 3 Asia Pacific, Australia, New Zealand 4 Latin America 5 Africa, Middle East, rest of Europe 9 Invalid Notes: • The x and y values represent . xy in the code that app...
Page 315 - Replace separator pad; Replace wiper
Replace maintenance kit, 0 estimated pages remain [80.xy] Contact customer support at http://support.lexmark.com or your service representative, and then report the message. The printer is scheduled for maintenance. Replace missing fuser [80.xx] 1 Install the missing fuser. For more information, see...
Page 316 - Scan document too long; Scanner automatic feeder cover open
Scan document too long The scan job exceeds the maximum number of pages. Touch Cancel job to clear the message and cancel the scan job. Scanner automatic feeder cover open Close the ADF cover. Scanner disabled by admin [840.01] Print without the scanner, or contact your system support person. Scanne...
Page 318 - Unsupported camera mode, unplug camera and change mode
Too many disks installed [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra printer hard disks. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. Too many flash options installed [58] 1 Turn off the printer...
Page 319 - Unsupported disk; Weblink server not set up. Contact system administrator.; Solving printer problems
Unsupported disk Remove the unsupported printer hard disk, and then insert a supported one. Unsupported option in slot [x] [55] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the unsupported option card from the printer controller board, and then replace it with...
Page 320 - Basic printer problems; The printer is not responding
Basic printer problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer is in Sleep mode or Hibernate mode. Is the printer in Sleep mode or Hibernate mode? Press the Sleep b...
Page 321 - Printer display is blank
Action Yes No Step 8 Check if one end of the printer cable is plugged into a port on the printerand the other to the computer, print server, option, or other networkdevice. Is the printer cable securely attached to the printer and the computer,print server, option, or other network device? Go to ste...
Page 322 - Hardware and internal option problems; Cannot detect internal option; Internal print server does not operate correctly
Hardware and internal option problems Cannot detect internal option Action Yes No Step 1 Turn off the printer, then wait for about 10 seconds, and then turn on theprinter. Does the internal option operate correctly? The problem is solved. Go to step 2. Step 2 Check if the internal option is properly...
Page 323 - Internal Solutions Port does not operate correctly; Tray problems
Action Yes No Step 2 Check the cable and the internal print server connection. Use the correct cable, and then check if it is securely connected to theinternal print server. Does the internal print server operate correctly? The problem is solved. Contact customer support . Internal Solutions Port do...
Page 324 - USB/parallel interface card does not operate correctly
Action Yes No Step 2 a Turn off the printer, then wait about 10 seconds, and then turn theprinter back on. b Resend the print job. Is the tray working? The problem is solved. Go to step 3. Step 3 Check if the tray is installed and recognized by the printer. Print a menu settings page, and then check...
Page 325 - Paper feed problems; Jammed pages are not reprinted; Paper frequently jams
Paper feed problems Jammed pages are not reprinted Action Yes No Turn on Jam Recovery. a From the home screen, navigate to: > Settings > General Settings > Print Recovery b From the Jam Recovery menu, touch the arrows to scroll to On or Auto . c Touch Submit . Do pages reprint after a jam? ...
Page 326 - Paper jam message remains after jam is cleared; Solving print problems; Printing problems; Confidential and other held jobs do not print
Paper jam message remains after jam is cleared Action Yes No Check the entire paper path for jammed paper. a Remove any jammed paper. b From the printer control panel, touch Continue to clear the message. Does the paper jam message remain? Contact customer support . The problem is solved. Solving pr...
Page 327 - Envelope seals when printing; Error message about reading the flash drive appears
Action Yes No Step 3 Free up additional printer memory by deleting some of the held jobs. Does the job print? The problem is solved. Add additional printer memory. Envelope seals when printing Action Yes No a Use envelopes that have been stored in a dry environment. Note: Printing on envelopes with ...
Page 328 - Incorrect characters print; Job prints from the wrong tray or on the wrong paper
Action Yes No Step 5 Check if the USB port is disabled by the system support person. Does the error message still appear? Contact customer support . The problem is solved. Incorrect characters print Action Yes No Step 1 Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on th...
Page 329 - Large jobs do not collate; Multiple
Action Yes No Step 4 a Check if the trays are not linked. b Resend the print job. Did the job print from the correct tray or on the correct paper? The problem is solved. Contact customer support . Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the printer control panel, ...
Page 330 - Printing slows down; Print jobs do not print
Action Yes No Step 2 a Open the document you want to print in Adobe Acrobat. b Click File > Print > Advanced > Print As Image > OK > OK . Do the files print? The problem is solved. Contact customer support . Printing slows down Notes: • When printing using narrow paper, the printer pr...
Page 332 - Print job takes longer than expected
Print job takes longer than expected Action Yes No Step 1 Change the environmental settings of the printer. a From the printer control panel, navigate to: Settings > General Settings b Select Eco ‑ Mode or Quiet Mode , and then select Off . Note: Disabling Eco-Mode or Quiet Mode may increase the ...
Page 333 - Tray linking does not work; Unexpected page breaks occur
Tray linking does not work Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size. You must set the size from the PaperSize/Type menu. Action Yes No Step 1 a Open the trays, and then check if they contain paper of the same sizeand type. • C...
Page 334 - Print quality problems; Characters have jagged or uneven edges; Clipped pages or images
Print quality problems Characters have jagged or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supportedby the printer. 1 From the printer control panel, navigate to: > Reports > Print Fonts 2 Touch PCL Fonts or PostScript Fonts . b Use a ...
Page 335 - Compressed images appear on prints
Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the paper loaded. b Resend the print job. Is the page or image clipped? Go to step 2. The problem is solved. Step 2 From the printer control panel, set the paper size and type in the Papermenu to match th...
Page 336 - Gray background on prints; ABCDE
Action Yes No Step 1 a Make sure the size of the paper loaded in the tray matches the fusertype. Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for printing on A4 ‑ size paper. b Resend the print job. Do compressed images still appear? The problem is solved. Go to ...
Page 337 - Horizontal voids appear on prints
Action Yes No Step 3 Replace the imaging unit, and then resend the print job. Did the gray background disappear from the prints? The problem is solved. Contact customer support . Horizontal voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is us...
Page 338 - Incorrect margins on prints; A B C D
Incorrect margins on prints A B C D A B C D A B C D Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the paper size loaded. b Resend the print job. Are the margins correct? The problem is solved. Go to step 2. Step 2 From the printer control panel, set ...
Page 339 - Paper curl; Printer is printing blank pages
Paper curl Action Yes No Step 1 Move the width and length guides in the tray to the correct positions forthe size of the paper loaded. Are the width and length guides positioned correctly? Go to step 2. Adjust the width andlength guides. Step 2 From the printer control panel, set the paper type and ...
Page 340 - Printer is printing solid black pages
Action Yes No Step 1 a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is properly removed from the imagingunit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more tha...
Page 341 - Print irregularities
Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print quality problems. 2 Install the imaging unit, and t...
Page 342 - Print is too dark
Action Yes No Step 4 Check if the paper loaded in the tray has texture or rough finishes. Are you printing on textured or rough paper? From the printercontrol panel, set thepaper texture in thePaper menu to matchthe paper loaded in thetray. Go to step 5. Step 5 a Load paper from a fresh package. Not...
Page 344 - Print is too light
Print is too light Action Yes No Step 1 a From the Quality menu on the printer control panel, increase the tonerdarkness. Note: 8 is the factory default setting. b Resend the print job. Is the print still too light? Go to step 2. The problem is solved. Step 2 From the printer control panel, set the ...
Page 345 - Repeating defects appear on prints
Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print qu...
Page 346 - Shadow images appear on prints; Skewed print
Shadow images appear on prints A B C DA B C D A B C DA B C D Leading edge Trailing edge Action Yes No Step 1 Load paper with the correct paper type and weight in the tray. Is paper with the correct paper type and weight loaded in the tray? Go to step 2. Load paper with thecorrect paper type andweigh...
Page 347 - Streaked horizontal lines appear on prints
Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the size of the paper loaded. b Resend the print job. Is the print still skewed? Go to step 2. The problem is solved. Step 2 a Check if you are printing on a paper that is supported by the tray. b Resend ...
Page 348 - Streaked vertical lines appear on prints
Action Yes No Step 4 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print quality problems. 2 Install the imaging unit, and t...
Page 349 - Toner fog or background shading appears on prints
Action Yes No Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Do streaked vertical lines appear on prints? Go to step 4. The problem is solved. Step 4 a Reinstall the imaging un...
Page 350 - Toner rubs off; Toner specks appear on prints
Action Yes No Step 2 Replace the imaging unit, and then resend the print job. Did the toner fog or background shading disappear from the prints? The problem is solved. Contact customer support . Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on the printer...
Page 351 - Transparency print quality is poor; Uneven print density; Vertical voids appear on prints
Transparency print quality is poor Action Yes No Step 1 From the printer control panel, set the paper type in the Paper menu tomatch the paper loaded in the tray. Is the paper type for the tray set to Transparency? Go to step 2. Set the paper type toTransparency. Step 2 a Check if you are using a re...
Page 352 - Solving copy problems
Action Yes No Step 2 a From the printer control panel, set the paper type and weight in thePaper menu to match the paper loaded in the tray. b Resend the print job. Do vertical voids appear on prints? Go to step 3. The problem is solved. Step 3 Check if you are using a recommended type of paper. a L...
Page 353 - Copier does not respond; Partial document or photo copies
Copier does not respond Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the error or statusmessage. Go to step 2. Step 2 Check if the power cord is plugged into the printer and a properlygrounded electrical outlet. Is the...
Page 354 - Poor copy quality
Poor copy quality Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the error or statusmessage. Go to step 2. Step 2 Check the quality of the original document. Is the quality of the original document satisfactory? Go to st...
Page 355 - Scanner unit does not close; Solving fax problems
Action Yes No Step 8 Check for missing or faded text on prints. a From the Copy screen, navigate to: Advanced Options > Advanced Imaging b Adjust the settings: • Sharpness —Increase the current setting. • Contrast —Increase the current setting. c Resend the copy job. Do prints have missing or fad...
Page 356 - Caller ID is not shown; Cannot send or receive a fax
Caller ID is not shown Action Yes No Contact your telephone company to check if your telephone line issubscribed to the caller ID service. Notes: • If your region supports multiple caller ID patterns, then you mayhave to change the default setting. There are two settingsavailable: FSK (pattern 1) an...
Page 358 - Can receive but not send faxes
Action Yes No Step 8 Temporarily disconnect other equipment (such as answering machines,computers with modems, or telephone line splitters) between the printerand the telephone line, and then try sending or receiving a fax. Can you send or receive a fax? The problem is solved. Go to step 9. Step 9 a...
Page 359 - Can send but not receive faxes
Action Yes No Step 2 Load the original document properly. Load the original document faceup, short edge first into the ADF trayor facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine cli...
Page 360 - Fax and e-mail functions are not set up; Received fax has poor print quality
Action Yes No Step 3 Replace the toner cartridge. For more information, see the instructionsheet that came with the supply. Can you receive faxes? The problem is solved. Contact customer support . Fax and e-mail functions are not set up Notes: • Before you troubleshoot, check if the fax cables are c...
Page 361 - Solving scanner problems
Action Yes No Step 2 Decrease the incoming fax transmission speed. a Open a Web browser, and then type the printer IP address in theaddress field. Notes: • View the printer IP address on the printer home screen. The IPaddress appears as four sets of numbers separated by periods,such as 123.123.123.1...
Page 362 - Cannot scan from a computer; Partial document or photo scans; Poor scanned image quality
Cannot scan from a computer Action Yes No Step 1 Make sure the printer is turned on and that Ready appears on the printer display before scanning a job. Does Ready appear before scanning the job? Go to step 3. Go to step 2. Step 2 Turn off the printer, then wait for about 10 seconds, and then turn t...
Page 363 - Scan job was not successful
Action Yes No Step 3 Clean the scanner glass and the ADF glass using a clean, lint ‑ free cloth dampened with water. Is the scanner glass clean? Go to step 4. See “Cleaning thescanner glass” onpage 252. Step 4 Check the placement of the document or photo. Make sure the document or photo is loaded fa...
Page 365 - The scanner does not respond
The scanner does not respond Action Yes No Step 1 Check if the printer is turned on. Is the printer turned on? Go to step 2. Turn on the printer. Step 2 Check if the printer cable is securely attached to the printer and thecomputer, print server, option, or other network device. Is the printer cable...
Page 366 - Solving home screen applications problems; An application error has occurred; Embedded Web Server does not open
Solving home screen applications problems An application error has occurred Action Yes No Step 1 Check the system log for relevant details. a Open a Web browser, and then type the printer IP address in theaddress field. If you do not know the IP address of the printer, then you can: • View the IP ad...
Page 367 - Contacting customer support
Action Yes No Step 3 Check if the network connection is working. Is the network connection working? Go to step 4. Contact your systemsupport person. Step 4 Make sure the cable connections to the printer and print server are secure. For more information, see the setup documentation that came withthe ...
Page 368 - Notices; Product information
Notices Product information Product name: Lexmark XM7155, XM7163, and XM7170 Machine type: 7463 Model(s): 496, 696, 896 Edition notice September 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THI...
Page 370 - Licensing notices
Monaco Apple Computer, Inc. New York Apple Computer, Inc. Oxford Arthur Baker Palatino Linotype-Hell AG and/or its subsidiaries Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiari...
Page 371 - Waste from Electrical and Electronic Equipment (WEEE) directive; Product disposal
1-meter average sound pressure, dBA Ready 30 dBA Values are subject to change. See www.lexmark.com for current values. Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the Europe...
Page 372 - Laser notice
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient operating temperature 15.6 to 32.2°C ...
Page 373 - Power consumption; Product power consumption; Hibernate Mode
Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard ‑ copy output from electronic inputs. 760...
Page 374 - Off mode; Industry Canada compliance statement
Factory default Hibernate Timeout for this product in all countries or regions Disabled The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modified betweenone hour and one month. Off mode If this product has an off mode which still consumes a small amo...
Page 376 - Notice to users of the Canadian telephone network; Avis réservé aux utilisateurs du réseau téléphonique du Canada; Notice to users of the New Zealand telephone network
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronicdevice, including fax machines, to send any message unless said message clearly contains in a margin at the top orbottom of each transmitted page or on the first page of the transmissi...
Page 378 - Regulatory notices for wireless products
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, MillenniumTower III, 1095 Budapest H...
Page 379 - Notice to users in the European Union
Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditionssuivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris cellesrisquant d'altérer son foncti...
Page 381 - Limited warranty
Malti Bil-pre ż enti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal- ħ ti ġ ijiet essenzjali u ma dispo ż izzjonijiet o ħ rajn relevanti li jinsabu fid-Direttiva 1999/5/KE. Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenst...
Page 383 - Limitation of liability; Additional rights; Patent acknowledgment
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THATMAY NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NOWARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,AND SERVI...
Page 385 - Index; Numerics
Index Numerics 2100 ‑ sheet tray loading 74 550 ‑ sheet tray installing 49 Symbols [x] ‑ page jam, open upper rear door. [202] 281[x] ‑ page jam, clear manual feeder. [250] 290[x] ‑ page jam, lift front cover to remove cartridge. [200–201] 277[x] ‑ page jam, open automatic feeder top cover. [28y.xx]...