Page 3 - Installing the printer on a wireless network (selected
Contents Safety information.............................................................................9 Introduction......................................................................................10 Finding information about the printer...........................................................
Page 10 - Introduction; Finding information about the printer; Publications
Introduction Finding information about the printer Publications See the For Quick Setup sheet Initial setup instructions. Printed Networking Guide / Fax Guide Additional setup instructions.Note: Your printer may not come with these publications. Electronic User's Guide Complete instructions for usin...
Page 11 - Customer support
Customer support Description Where to find (North America) Where to find (rest of world) Telephone support Call us at • US: 1-800-332-4120 – Monday–Friday (8:00 AM–11:00 PM ET), Saturday (Noon–6:00 PM ET) • Canada: 1-800-539-6275 – Support in English: Monday–Friday (8:00 AM–11:00 PM ET), Saturday (N...
Page 12 - Limited Warranty
Limited Warranty Description Where to find (USA) Where to find (rest of world) Limited Warranty InformationLexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase. To...
Page 13 - Setting up the printer; Granting access to the software during installation
Setting up the printer Granting access to the software during installation Third-party applications, including antivirus, security, and firewall programs may alert you about the printer software being installed. For your printer to work properly, you must grant access to the printer software. Settin...
Page 20 - Understanding the parts of the printer
20 Discard or recycle the alignment page. Notes: • The alignment page may differ from the one shown. • Streaks on the alignment page are normal and do not indicate a problem. Understanding the parts of the printer Use the To 1 Paper support Load paper. 2 Paper feed guard Prevent items from falling i...
Page 22 - Using the control panel buttons and menus; Using the printer control panel
Use the To 1 Scanner unit • Access the print cartridges. • Remove paper jams. 2 Print cartridge carrier Install, replace, or remove a print cartridge. 3 Power supply with port Connect the printer to a power source. 4 Duplex cover • Print on both sides of a sheet of paper. • Remove paper jams. 5 Inte...
Page 25 - Using the printer menus
Press To 9 left arrow button • Decrease a number. • Move the cursor one place to the left. • Scroll through menus or settings on the display. • In Photo mode or Scan mode, move the Region of Interest box to the left. 10 up arrow button • Move upward through a submenu listing within a menu. • In Phot...
Page 26 - Menus List
Menus List Copy menu Scan menu Photo menu CopiesQualityResizeLighter/DarkerCollatePhoto Reprint2-Sided CopiesPages per SheetOriginal SizeCopies per SheetContent TypePreview Scan to • Computer – Quality – Original Size – Preview • Memory Device – Quality – Original Size – Preview Select and Print • S...
Page 27 - Saving settings
PictBridge menu Setup menu ContinuePaper SizePhoto SizePhotos/PagePaper TypePrint Quality Maintenance • Check Ink Levels • Align Cartridges • Clean Cartridges • Print Test Page Device Setup • Language • Country • Power Saver • Screen Saver • Clear Settings Timeout • 2-Sided Dry Time Network Setup (a...
Page 28 - Changing temporary settings into new default settings; Temporary settings; To disable the settings timeout feature
8 Press the up or down arrow button to select the default photo print size for the printer, and then press OK. 9 Press until you exit Setup, or press another mode button. Changing temporary settings into new default settings The printer has default temporary settings for the menus. The printer rever...
Page 29 - Changing the Power Saver timeout; Using the printer software; Installing printer software; Using Windows; In Windows Vista
3 Press the up or down arrow button until Clear Settings Timeout is highlighted, and then press OK. 4 Press the up or down arrow button until Never is highlighted, and then press OK. 5 Press until you exit Setup, or press another mode button. Changing the Power Saver timeout You can customize the Po...
Page 30 - Installing the optional XPS driver (Windows Vista users only)
Using Macintosh 1 Close all open software applications. 2 Insert the installation software CD.If the Welcome screen does not appear after a minute, click the CD icon on the desktop. 3 Double-click Install. 4 Follow the instructions on the Welcome screen to set up the printer. Using the World Wide We...
Page 31 - Using the Windows printer software
6 Click Browse, and then navigate to the XPS driver files on your computer: a Click Computer, and then double-click (C:). b Double-click the folder that has your printer model number, and then double-click Drivers. c Double-click the xps folder, and then double-click the xps file.The Install From Di...
Page 32 - Using the Macintosh printer software
Use the To Lexmark Wireless Setup Utility • Set up the wireless printer on a wireless network. • Change the wireless settings of the printer. Note: This program is installed automatically with the printer software if the printer has wireless capability. Lexmark Service Center • Troubleshoot the prin...
Page 34 - Wireless network compatibility; Installing the printer on a wireless network
Installing the printer on a wireless network (selected models only) Wireless network compatibility Your printer contains an IEEE 802.11g wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. If you are having issues with an n router, verify with y...
Page 35 - Using Macintosh; Installing the printer on other computers
Using Windows 1 Insert the installation software CD.If the Welcome screen does not appear after a minute, do one of the following: In Windows Vista a Click . b In the Start Search box, type D:\setup.exe , where D is the letter of your CD or DVD drive. In Windows XP and earlier a Click Start. b Click...
Page 36 - Interpreting the colors of the Wi-Fi indicator light; Special wireless installation instructions; Before you begin
3 Follow the on-screen instructions for installing a configured printer on a new computer. Using Macintosh 1 Insert the installation software CD. 2 Wait for the Welcome screen to appear. Note: If the Welcome screen does not appear after a minute, click the CD icon on the desktop. 3 Double-click Inst...
Page 37 - Adding the printer to your wireless network; Assigning a static IP address
Adding the printer to your wireless network 1 Set up your printer using the setup instructions provided. 2 If there is an associate/registration button on the back of your box, press it when you are prompted to select a network. Note: After pressing the associate/register button, you have five minut...
Page 38 - Switching between USB and wireless connections; Using the printer wirelessly; If the printer is currently set up locally (using USB connection); If the printer is currently set up for wireless
Using Macintosh 1 From the Finder desktop, double-click the printer folder. 2 Double-click Lexmark Wireless Setup Assistant. 3 Follow the instructions on the computer screen. Switching between USB and wireless connections (Windows only) You can change the way you access your printer depending on you...
Page 39 - In Mac OS X version 10.5
Switching between USB and wireless connections (Macintosh only) You can change the way you access your printer depending on your needs. The procedures below assume that you have configured your printer for one type of connection. See related topics on troubleshooting specific connection types if you...
Page 40 - Advanced wireless setup; Creating an ad hoc wireless network
Advanced wireless setup Creating an ad hoc wireless network The recommended way to set up your wireless network is to use a wireless access point (wireless router). A network set up this way is called an infrastructure network . If you have an infrastructure network, you should configure the printer...
Page 41 - In Windows XP
In Windows XP 1 Click Start. 2 Click Control Panel. 3 Click Network and Internet Connections. 4 Click Network Connections. 5 Right-click the icon for your wireless network connection. 6 Click Enable, if it appears in the pop-up menu. Note: If Enable does not appear, your wireless connection is alrea...
Page 42 - For Macintosh users; Adding a printer to an existing ad hoc wireless network
23 It may take a few minutes for your computer to recognize the new settings. To check on the status of your network: a Right-click the Wireless Network Connections icon. b Select View Available Wireless Networks. • If the network is listed but the computer is not connected, select the ad hoc networ...
Page 43 - Using a WPS-capable router; Frequently asked questions; Where do I find my WEP key or WPA passphrase?
2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Click Lexmark Wireless Setup Utility. 4 Follow the instructions on the Welcome screen. Using Macintosh 1 From the Finder desktop, double-click the printer folder. 2 Double-click Lexmark Wireless Setup Assis...
Page 44 - Where do I find my SSID?; What types of wireless network security are available?; No Security; WEP; WPA and WPA2
Where do I find my SSID? You can find the SSID for the wireless network by viewing the settings on the access point or wireless router. Most access points have a built-in Web server that can be accessed using a Web browser.Many network adapters provide a software application that allows you to view ...
Page 45 - How do I find out what type of security my network is using?; How are home networks configured?; Wired network example
A valid WPA passphrase has: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. Every device on the wireless network must use the same WPA passphrase. WPA security is an option...
Page 46 - Wireless network examples; Scenario 2: Wireless network with Internet access
Wireless network examples Scenario 1: Mixed wired and wireless connections on a network with Internet access • All computers and printers connect to the network through a router with Ethernet and wireless capabilities. • Some computers and printers connect wirelessly to the router; others connect ov...
Page 47 - Scenario 3: Wireless network with no Internet access; Why do I need an installation cable?
Scenario 3: Wireless network with no Internet access • Computers and printers connect to the network using a wireless access point. • The network has no connection to the Internet. Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a ...
Page 48 - How do I attach the installation cable?; How are infrastructure and ad hoc networks different?
How do I attach the installation cable? The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer. This connection allows you to configure the printer for a networked or locally attached installation. 1 Attach the large, rectangular connecto...
Page 49 - Finding the signal strength
The following table compares the characteristics and requirements of the two types of wireless networks. Infrastructure Ad hoc CharacteristicsCommunication Through wireless access point Directly between devices Security More security options WEP or no security Range Determined by range and number of...
Page 50 - How can I improve wireless signal strength?
How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal is too weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer. To determine if t...
Page 51 - Can I use my printer on a USB and a network connection at the same; What is a MAC address?
Can I use my printer on a USB and a network connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) • Wireless network • Wireless network and ...
Page 52 - What is an IP address?; How do I locate IP addresses?; How to locate a computer IP address using Windows; How to locate a computer IP address using Macintosh
What is an IP address? An IP address is a unique number used by devices (such as a wireless printer, computer, or wireless access point) on an IP network to locate and communicate with each other. Devices on an IP network can communicate with each other only if they have unique and valid IP addresse...
Page 53 - How to locate a printer IP address; How are IP addresses assigned?
For Mac OS X version 10.5 a Click AirPort. b Click Advanced. c Click TCP/IP.The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100. For Mac OS X version 10.4 and earlier a From the Show pop-up menu, select AirPort. b Click TCP/IP.The IP address appears as four set...
Page 54 - Loading paper; Plain paper
Loading paper Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with th...
Page 57 - Banner paper; Using the automatic paper type sensor
Width: – 76.2–215.9 mm – 3.0–8.5 inches Length: – 127.0–355.6 mm – 5.0–17.0 inches • The paper is loaded in the center of the paper support. • The paper guides rest against the edges of the paper. Banner paper You can load up to 20 sheets. Make sure: • You remove all the paper from the paper support...
Page 58 - Loading original documents on the scanner glass
Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. You can also scan three-dimensional objects for use in catalogs, brochures, or product flyers. Note: Place ph...
Page 59 - Loading original documents into the Automatic
4 Close the top cover to avoid dark edges on the scanned image. Loading original documents into the Automatic Document Feeder You can load up to 25 sheets of an original document into the Automatic Document Feeder (ADF) for scanning, copying, and faxing. You can load A4-, letter-, or legal-size pape...
Page 60 - Automatic Document Feeder (ADF) paper capacity
The document feeds into the ADF. Note: Preview is not supported when using the ADF. You can preview one page at a time when using the scanner. Automatic Document Feeder (ADF) paper capacity Load up to Make sure 25 sheets of: • Letter-size paper • A4-size paper • Legal-size paper • You adjust the pap...
Page 61 - Printing basic documents; Printing a document; Printing Web pages
Printing Printing basic documents Printing a document 1 Load the paper. 2 Do one of the following to print: Using Windows a With a document open in a Windows program , click File ª Print. b Click Properties, Preferences, Options, or Setup. c Select the print quality, the number of copies to print, t...
Page 62 - Printing multiple copies of a document; Collating printed copies
1 Load paper. 2 Open a Web page using a supported browser. 3 Select a print option to print the page.You can also adjust settings or preview the page before printing. Printing multiple copies of a document Using Windows 1 With a document open, click File ª Print. 2 Click Properties, Preferences, Opt...
Page 63 - Printing the last page first (reverse page order); For Mac OS X version 10.3
4 Click OK to close any printer software dialogs. 5 Click OK or Print. Note: The collate option is available only when you are printing multiple copies. Using Macintosh 1 With a document open, click File ª Print. 2 In the Copies field, enter the number of copies that you want to print, and then sele...
Page 64 - Printing documents from a memory card or flash drive
3 From the Advanced tab, select N-Up under the Layout drop-down menu. 4 Select the number of page images to print on each page.If you want each page image to be surrounded by a border, then select Print Page Borders. 5 Click OK to close any printer software dialogs. 6 Click OK or Print. Using Macint...
Page 65 - Printing specialty documents; Choosing compatible specialty paper types
3 Do one of the following: USB connection a Press the up or down arrow button to select the file name of the document that you want to print or the folder where the document is saved in the memory device. b Press OK, and then press to start printing the document. Wireless connection (selected models...
Page 66 - Printing envelopes; Printing labels
Printing envelopes 1 Load the envelopes in the printer. 2 Do one of the following: Using Windows a With a document open, click File ª Print. b Click Properties, Preferences, Options, or Setup. c From the Media Type list of the Print Setup tab, select Plain. d From the Paper Size list, select the env...
Page 67 - Printing on custom-size paper
Using Windows a With a document open, click File ª Print. b Click Properties, Preferences, Options, or Setup. c From the Paper Size drop-down menu of the Print Setup tab, choose a paper size that matches the size of the label sheet. If no paper size matches the label sheet size, then set a custom si...
Page 68 - Printing on both sides of the paper (duplexing); Printing on both sides of the paper (duplexing) automatically
4 Select the measurement units to use (inches or millimeters). 5 Click OK to close any printer software dialogs that are open. 6 Print the document. Using Macintosh 1 With a document open, click File ª Page Setup. 2 From the Paper size pop-up menu, choose Manage Custom Sizes. 3 Create a custom size....
Page 69 - Printing on both sides of the paper (duplexing) manually
7 Click OK to close any printer software dialogs that are open. This will take you back to the General Print screen. 8 Click Print. Note: To return to single-sided printing, return to the Advanced tab. From the 2-Sided Printing area, select Off from the drop-down menu. Using Macintosh 1 With a docum...
Page 70 - For Mac OS X version 10.5
4 From the 2-Sided Printing area, select Manual. Note: To use the settings defined in the printer, select Use Printer Settings. 5 The Print Instruction Page to Assist in Reloading item will be selected automatically. 6 Click OK. 7 The printer prints the odd-numbered pages and the instruction sheet, ...
Page 71 - Managing print jobs; Pausing print jobs; Using the taskbar in Windows; Resuming print jobs; Using the printer folder in Windows
Managing print jobs Pausing print jobs Using the printer folder in Windows 1 Do one of the following: In Windows Vista a Click . b Click Control Panel. c Under Hardware and Sound, click Printer. In Windows XP a Click Start. b Click Printers and Faxes. In Windows 2000 a Click Start. b Click Settings ...
Page 72 - Using Mac OS X version 10.4 and earlier; Canceling print jobs
c Under Hardware and Sound, click Printer. In Windows XP a Click Start. b Click Printers and Faxes. In Windows 2000 a Click Start. b Click Settings ª Printers. 2 Right-click the printer name, and then select Open. 3 Do one of the following: • If you want to resume a particular print job, right-click...
Page 74 - Connecting photo storage devices; Inserting a memory card
Working with photos Connecting photo storage devices Inserting a memory card 1 Insert a memory card. • Insert the card with the brand name label facing up. • If there is an arrow on the card, make sure it points toward the printer. • If needed, make sure you connect the memory card to the adapter th...
Page 75 - Inserting a flash drive
2 Wait for the light located near the top memory card slot on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data. Warning—Potential Damage: Do not touch cables, any network adapter, any connector, the memory card, or the printer in the area sho...
Page 76 - Editing photos using the control panel
Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize. Editing photos using the control panel 1 Load the photo paper with the glossy or printab...
Page 77 - Printing photos; Printing photos using the printer control panel
c Press OK to save your selections. d Press the up or down arrow button until Continue is highlighted, and then press OK. 13 Press or to set a color or black-and-white print. When you select color or black-only printing, the light nearest your choice comes on. 14 Press . Note: To prevent smudging or...
Page 78 - Printing photos from the computer using the printer software; Printing photos from a memory device using the printer software
Printing photos from the computer using the printer software 1 Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, then see the instructions that came with the paper.) 2 To print the photos: Using Windows a Do one of the following: • ...
Page 79 - USB connection; Wireless connection
USB connection a Press the up or down arrow button until Computer is highlighted, and then press OK. b If you are using Windows:If you installed Lexmark Productivity Studio, then it launches when you insert the memory device. Follow the instructions on the computer screen to transfer the photos to t...
Page 80 - Printing photos from a PictBridge-enabled digital camera
Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. You can connect a PictBridge-enabled digital camera to the printer, and use the camera to control prin...
Page 81 - Printing photos stored on a memory device using the proof sheet
Notes: • If you insert the camera while the printer is performing another job, wait for the job to finish before printing from the camera. • To use the camera to control printing photos, see the instructions in the camera documentation. Printing photos stored on a memory device using the proof sheet...
Page 82 - Printing photos from a digital camera using DPOF
12 Press or to set a color or black-and-white print. When you select color or black-only printing, the light nearest your choice comes on. 13 Press to print the photos. Note: To prevent smudging or scratching, avoid touching the printed surface with your fingers or sharp objects. For best results, r...
Page 83 - Making copies; Copying photos
Copying Making copies 1 Load paper. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these item...
Page 84 - Making a duplex copy; Copying a two-sided document
Making a duplex copy Your printer comes with a built-in duplex unit that performs duplex copies on your document without the need to manually re-orient the sheets. It picks the paper after printing on one side and feeds it back to the printer to print on the side that is still blank. Note: Use lette...
Page 85 - Enlarging or reducing images; Adjusting copy quality; Making a copy lighter or darker
Enlarging or reducing images 1 Load paper. 2 Load an original document facedown on the scanner glass. Note: When using the scanner glass, close the top cover to avoid dark edges on the scanned image. 3 From the printer control panel, press . 4 Press the up or down arrow button until Resize is highli...
Page 86 - Collating copies using the printer control panel
Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. • Adjust the paper guide on the ADF tray to the width of the original document. • When using the scanner glass, close the...
Page 87 - Repeating an image on one page
Repeating an image on one page You can print the same page image multiple times on one sheet of paper. This option is helpful when creating items such as labels, decals, flyers, and handouts. 1 Load paper. 2 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the...
Page 88 - Canceling a copy job
9 Repeat steps 7 and 8 until all the pages that you want to copy have been saved to the printer memory. 10 When asked if you want to scan another page, press the left or right arrow button until No is highlighted, and then press OK to start printing. Canceling a copy job 1 Press .Scanning stops and ...
Page 89 - Scanning original documents
Scanning For more options on scanning and customizing scanned images, see the Help associated with the programs installed with the printer software. Scanning original documents You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can also sca...
Page 91 - Scanning photos for editing
4 From the “What is being scanned?” menu, choose the type of document to be scanned. 5 Click Scan. 6 Follow the instructions on the computer screen. Scanning color or black-and-white original documents 1 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the sca...
Page 92 - Scanning to a computer over a network; Canceling scan jobs
5 Wait for the printer to finish downloading the applications list. Note: This list is downloaded from the applications available on the computer. Make sure a photo-editing application is installed on the computer. 6 Press the left or right arrow button until the application that you want appears, a...
Page 94 - Faxing; Sending a fax using the computer
Faxing Before you send a fax, make sure: • The printer is connected to a computer with an active fax modem, the computer is configured to fax, a phone line is connected to the computer, and both the printer and computer are on. • The Lexmark Fax Solutions and Lexmark Productivity Studio software are...
Page 95 - Receiving a fax
12 If you want a paper copy of your fax, then select Print a copy of your fax. 13 Click Send. Using Macintosh 1 Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.Notes: • Do not load postcards, photos, small items, transparencies, photo paper,...
Page 98 - Maintaining the printer; Maintaining print cartridges; Installing print cartridges
Maintaining the printer Maintaining print cartridges Installing print cartridges 1 Open the printer, and then press down on the cartridge carrier levers. 2 Remove the used print cartridge or cartridges. 3 If you are installing new print cartridges, remove the tape from the back and bottom of the col...
Page 100 - Removing a used print cartridge
5 Close the printer, making sure to keep your hands out from underneath the scanner unit. Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the scanner unit.The print cartridge carrier moves and stops at the loading position, unless the printer is busy. 3 Press down on the cartri...
Page 101 - Aligning print cartridges
Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies. Usin...
Page 102 - Cleaning the print cartridge nozzles
Using Macintosh 1 Load plain paper. 2 From the Finder desktop, double-click the printer folder. 3 Double-click the printer utility icon. 4 From the Maintenance tab, click Print Alignment Page. 5 Follow the instructions on the computer screen. If you aligned the cartridges to improve print quality, p...
Page 103 - Checking ink levels; Wiping the print cartridge nozzles and contacts
If print quality has not improved, then try cleaning the nozzles up to two more times, or wipe the print cartridge nozzles and contacts. Checking ink levels Using the printer control panel 1 From the printer control panel, press , and then press OK. 2 Press OK again.If an exclamation point (!) appea...
Page 104 - Preserving the print cartridges; Cleaning the scanner glass; Cleaning the exterior of the printer
4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4, and then let the nozzles and contacts dry completely. 6 Reinsert the print cartri...
Page 105 - Ordering supplies; Ordering print cartridges; Ordering paper and other supplies
3 Dampen a clean, lint-free cloth with water. Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. 4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray. Warning—Potent...
Page 106 - Resetting to factory settings; Resetting all settings
Item Description Lexmark PerfectFinish Photo Paper • Letter • A4 • 4 x 6 in. • 10 x 15 cm • L USB cable Part number 1021294 Resetting to factory settings Resetting all settings You can reset your printer to the original settings without using the printer menus. Note: Resetting to factory default set...
Page 107 - Using the printer troubleshooting software; Setup troubleshooting; Incorrect language appears on the display
Troubleshooting Using the printer troubleshooting software (Windows only) The Lexmark Service Center provides step-by-step troubleshooting help and contains links to printer maintenance tasks and customer support.To open the Lexmark Service Center, use one of these methods: Method 1 Method 2 If it a...
Page 108 - Power button is not lit; Software did not install
Power button is not lit These are possible solutions. Try one or more of the following: P RESS POWER BUTTON Make sure the printer is on by pressing . D ISCONNECT AND RECONNECT THE POWER CORD 1 Disconnect the power cord from the wall outlet, and then from the printer. 2 Plug the cord all the way into...
Page 109 - Page does not print
3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. T EMPORARILY DISABLE SECURITY PROGRAMS IN W INDOWS 1 Close all open programs. 2 Disable any security programs. 3 Do one of the f...
Page 113 - Enabling the USB port in Windows
In Windows Vista a Click . b In the Start Search box, type D:\setup.exe , where D is the letter of your CD or DVD drive. In Windows XP and earlier a Click Start. b Click Run. c Type D:\setup.exe , where D is the letter of your CD or DVD drive. Using Macintosh 1 Close all open software applications. ...
Page 114 - Wireless troubleshooting; Wireless troubleshooting checklist
In Windows 2000 a Click Start. b Click Settings ª Control Panel ª System. c From the Hardware tab, click Device Manager. 2 Click the plus sign (+) beside Universal Serial Bus Controller.If USB Host Controller and USB Root Hub are listed, then the USB port is enabled. For more information, see the co...
Page 115 - Printing a network setup page; Wireless configuration does not continue after the USB cable is; Check the USB cable
Printing a network setup page A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer. You can print a network setup page only if your printer has an internal wireless print server. 1 Load plain paper. 2 From the printer control p...
Page 117 - Cannot print over wireless network
d On the main page, click Wireless or any other selection where settings are stored. The SSID will be displayed. e Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. 2 Print the printer network setup page.In the Wireless section, look for SSID . 3 Compare the SS...
Page 118 - Using Macintosh with an AirPort base station
C HECK WHETHER THE PRINTER IS ON THE SAME WIRELESS NETWORK AS THE COMPUTER Print a network setup page. Refer to the documentation that came with your printer for details on printing a network setup page.Make sure the SSID the printer is using matches the wireless network SSID. If you are not sure ho...
Page 119 - Using Macintosh with a wireless access point; WPA
In Mac OS X version 10.4 and earlier 1 From the menu bar, click Go ª Applications. 2 From the Applications folder, double-click Internet Connect. 3 From the toolbar, click AirPort.The SSID of the network the computer is connected to is displayed in the Network pop-up menu. 4 Write down the SSID. Usi...
Page 120 - VPN
If your wireless access point is using Wi-Fi Protected Access (WPA) security the WPA passphrase should be: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. or • Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. Note: If you do n...
Page 121 - Wi-Fi indicator light is green but the printer does not print
Wi-Fi indicator light is green but the printer does not print (Windows only) If you have completed the configuration for wireless printing and all of the settings appear to be correct, but the printer does not print, try one or more of the following: A LLOW THE WIRELESS INSTALLATION TO COMPLETE Do n...
Page 123 - If you are using WEP security; If you are using WPA security
Wi-Fi indicator light is blinking orange during installation (Windows only) When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. The printer may be unable to join t...
Page 124 - MAC
C HECK MAC ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see “How do I find the MAC address?” on page 51. P ING THE ACCESS POIN...
Page 126 - Wi-Fi indicator light is blinking orange during installation
Wi-Fi indicator light is blinking orange during installation (Macintosh only) When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. The printer may be unable to join...
Page 128 - Wi-Fi indicator light is still orange
3 If the wireless access point responds, you will see several lines that display the number of bytes received from the access point. This ensures that your computer is connected to the access point.If the wireless access point does not respond, nothing is displayed. You can use Network Diagnostics t...
Page 129 - “Communication not available” message displays when printing
M OVE YOUR PRINTER Move the printer closer to the wireless access point (wireless router). Although the possible distance between devices in 802.11b or 802.11g networks is 300 feet, the maximum range for optimal performance is generally 100-150 feet.You can find the strength of the network signal on...
Page 130 - Resetting the internal wireless print server to factory default
Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same ti...
Page 131 - Notices; Product information
Notices Product information Product name:Lexmark 4900 SeriesMachine type:4441-W21Model(s):X4950Machine type:4441-W22Model number 2:X4975 Edition notice May 2008The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PR...
Page 133 - Exposure to radio frequency radiation; Industry Canada notice
Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & Services Lexmark International, Inc. 740 West New Circle Road Lexington, KY 40550 (859) 232–3000 Exposure to radio frequency radiation The following notice is applicable if your ...
Page 134 - European Community (EC) directives conformity
Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes :(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles risquant d'altérer son fonct...
Page 136 - Noise emission levels; Temperature information
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijietessenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE. Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is m...
Page 138 - Notice to users of the Canadian telephone network
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc.at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment unti...
Page 139 - Avis réservé aux utilisateurs du réseau téléphonique du Canada; Notice to users of the New Zealand telephone network; South Africa telecommunications notice
Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à l’inter...
Page 140 - Product power consumption
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Swi...
Page 141 - Power Saver; LEXMARK LICENSE AGREEMENTS
Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 18 Copying The product is generating hard-copy output from hard-copy original documents. 17 Scanning The product is scanning hard-copy documents. 14 Ready The product is waiting for...