Page 7 - Safety information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of proce...
Page 9 - Learning about the printer; Finding information about the printer
Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: • Connecting the printer • Installing the printer software Setup documentation—The setup documentation camewith the printer and is also available on the Lexmark Website...
Page 10 - Selecting a location for the printer
What are you looking for? Find it here The latest supplemental information, updates, and customersupport: • Documentation • Driver downloads • Live chat support • E ‑ mail support • Voice support Lexmark Support Web site— http://support.lexmark.com Note: Select your country or region, and then selec...
Page 11 - Printer configurations
1 2 3 4 5 1 458 mm (18 in.) 2 100 mm (3.9 in.) 3 380 mm (14.9 in.) 4 432 mm (17 in.) 5 150 mm (5.9 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor ‑ mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a hig...
Page 12 - Basic functions of the scanner
You can configure your basic printer by adding optional trays. 1 2 5 6 7 3 4 8 10 9 9 11 12 1 Automatic Document Feeder (ADF) 2 ADF input tray 3 Printer control panel 4 Standard exit bin 5 Front door 6 Standard 550-sheet trays (Tray 1) 7 Multipurpose feeder 8 Side door 9 Jam access doors 10 Optional...
Page 13 - Understanding the ADF and scanner glass; Using the ADF; Using the scanner glass
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple pages, including duplexpages. Use the scanner glass for single pages or book pages, small items (suchas postcards or photos), transparencies, photo paper, or thin media(such as magazine cli...
Page 14 - Understanding the printer control panel
Understanding the printer control panel 1 3 4 5 6 7 8 9 2 Item Description 1 Display Lets you view scanning, copying, faxing, and printing options as well as status and error messages 2 Indicator light • Off —The power is off. • Blinking green —The printer is warming up, processing data, or printing...
Page 15 - Understanding the home screen
Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screenbuttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond tomes...
Page 16 - Using the touch-screen buttons
Other buttons that may appear on the home screen: Touch To Search held jobs Search on any of the following items: • User name for held or confidential print jobs • Job names for held jobs, excluding confidential print jobs • Profile names • Bookmark container or print job names • USB container or pr...
Page 17 - Sample touch screen
Sample touch screen Submit Touch To Submit Submit changes made in the printer settings. Sample Copy Print a sample copy. Right arrow Scroll to the right. Left arrow Scroll to the left. Home Return to the home screen. Right increase Select a higher value. Left decrease Select a lower value. Exit Exit...
Page 20 - Setting up and using the home screen applications; Finding the IP address of the printer; Showing or hiding icons on the home screen
Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings,administrative setup, and active embedded applications. Some applications are supported only on select printermodels. • There may be additiona...
Page 21 - Exporting a configuration; Importing a configuration
Exporting and importing a configuration using the EmbeddedWeb Server You can export configuration settings into a text file that can then be imported and used to apply the settings to oneor more additional printers. Exporting a configuration 1 From the Embedded Web Server, click Settings or Configur...
Page 22 - Activating the home screen applications; Setting up Forms and Favorites; Setting up Scan to Network
Activating the home screen applications Your printer comes with preinstalled home screen applications. To use these applications, activate and set up theseapplications using the Embedded Web Server. For more information about accessing the Embedded Web Server, see“Accessing the Embedded Web Server” ...
Page 23 - Setting up My MFP; Understanding WS; A WS; Setting up Remote Operator Panel
3 Specify the destinations, and then customize the settings. 4 Click Apply . To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up My MFP Icon Description The application lets you customize your touch ‑ screen se...
Page 25 - Additional printer setup; Installing internal options; Available internal options
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you...
Page 26 - Using the security lock feature
Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock tothe printer in the location shown. ...
Page 27 - Accessing the system board
Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices at...
Page 30 - Installing a memory card
b Align and then turn each screw clockwise to tighten. c Close the cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord...
Page 32 - Installing a flash memory or firmware card
5 Push the memory card straight into the connector until it clicks into place. 6 Reattach the system board cover. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,but the connectors are in...
Page 34 - Installing an Internal Solutions Port
Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up...
Page 38 - Installing a printer hard disk
13 Reattach the system board cover. Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unpl...
Page 43 - Removing a printer hard disk
Removing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet ...
Page 44 - Order of installation
3 Remove the screws while holding the printer hard disk in place, and then remove the printer hard disk. 1 2 4 Set the printer hard disk aside. 5 Reattach the system board cover. Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more...
Page 45 - Installing optional trays
Installing optional trays The printer supports the following optional input sources: • 550 ‑ sheet tray • 2,000 ‑ sheet high ‑ capacity feeder CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD...
Page 46 - Attaching cables
1 2 1 Standard 550-sheet tray (Tray 1) 2 Optional 550-sheet trays 5 Turn the printer back on. 6 Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver” on page 49. Attaching cables CAUTION—POTENTIAL INJURY: Do not ...
Page 47 - Verifying printer setup; Printing a menu settings page
1 2 1 USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. 2 Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer ...
Page 48 - Printing a network setup page; Setting up the printer software; Installing the printer software; In Windows 8; In Windows 7 or earlier
Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids network printing configuration. 1 From the home screen, navigate to: > Reports > Network Setup Page 2 ...
Page 49 - Updating available options in the printer driver; For Windows users; For Macintosh users
Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options in the printer driver to makethem available for use. For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run , and then navigate to: A...
Page 50 - Setting up wireless printing; Preparing to set up the printer on a wireless network
Setting up wireless printing Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network. Preparing to set up the printer on a wireless network Notes: •...
Page 51 - Installing the printer on a wireless network (Windows)
Installing the printer on a wireless network (Windows) Before installing the printer on a wireless network, make sure: • Your wireless network is set up and is working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. 1 Connect the...
Page 52 - Installing the printer on a wireless network (Macintosh); Prepare to configure the printer
In Windows 7 or earlier a Click or click Start , and then click Run . b In the Start Search or Run dialog, type D:\setup.exe . c Press Enter or click OK . Note: D is the letter of your CD or DVD drive. 4 Click Install , and then follow the instructions on the computer screen. 5 Select Wireless conne...
Page 53 - Enter the printer information
1 2 2 Locate the printer MAC address. a From the printer control panel, navigate to: > Reports > > Network Setup Page > or > Reports > Network Setup Page b In the Standard Network Card section, look for UAA (MAC) . Note: You will need this information later. Enter the printer infor...
Page 55 - Installing the printer on an Ethernet network
2 Click + . 3 If necessary, click Add Printer or Scanner or Add Other Printer or Scanner . 4 Click the IP tab. 5 Type the IP address of the printer in the address field, and then click Add . In Mac OS X version 10.4 1 From the Finder, navigate to: Applications > Utilities 2 Double ‑ click Printer...
Page 59 - Setting up serial printing
6 Type the new IP address in the “Printer Name or IP Address” field. 7 Click OK > Close . For Macintosh users 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of ...
Page 62 - Minimizing your printer's environmental impact; Saving paper and toner; Using recycled paper; Use both sides of the paper; Place multiple pages on one sheet of paper
Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycl...
Page 63 - Print in black and white; Saving energy; Using Eco; Reducing printer noise
Print in black and white To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information,see “Printing in black and white” on page 87. Saving energy Using Eco ‑ Mode 1 Type the printer IP address in the address field of your Web browser. If yo...
Page 64 - Adjusting Sleep Mode; Using the Embedded Web Server
Choose To Off Note: Selecting Photo from the driver may disable Quiet Mode and provide better print quality and full speedprinting. Use factory default settings. This setting supports theperformance specifications of your printer. On Reduce printer noise. • Print jobs will process at a reduced speed...
Page 65 - Using Hibernate Mode; Adjusting the brightness of the display
Using Hibernate Mode Hibernate is an ultra ‑ low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Type the printer I...
Page 66 - Setting the standard exit bin light; Recycling; Recycling Lexmark products
Setting the standard exit bin light To save energy, you can dim or turn off the output lighting for the standard exit bin. Available settings are Off, Dim, and Bright. The factory default setting for Normal/Standby Mode is Bright.When Eco ‑ Mode is set to Energy or Energy/Paper, then the light setti...
Page 68 - Loading paper and specialty media; Setting the paper size and type
Loading paper and specialty media This section explains how to load the 550-sheet trays, the 2,000-sheet tray, and the multipurpose feeder. It also includesinformation about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the paper size and type The...
Page 73 - ABC
4 Load paper into the tray with the print side faceup. ABC Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams. Notes: • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads face...
Page 74 - Loading the multipurpose feeder
Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, andenvelopes. It can be used for single-page or manual printing, or as an additional tray. The multipurpose feeder can hold approximately: • 100 sheets...
Page 76 - Linking and unlinking trays; Linking trays
• Load envelopes with the flap side up and to the right. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self ‑ stick adhesives. These envelopes may severely damage the printer. Notes: • Do not exceed the maximum stack height by forcing paper or ...
Page 77 - Unlinking trays; Linking exit bins; Creating a custom name for a paper type
The printer automatically senses the Paper Size setting according to the position of the paper guides in each tray exceptthe standard 550 ‑ sheet tray and the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive, and Universal paper sizes. The multipurpose feeder and t...
Page 79 - Paper and specialty media guidelines; Paper guidelines; Paper characteristics; Weight; Curl
Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluatingnew paper stock. Weight The printer can automatically feed paper weights from 60 to 176 ‑ g/m 2 (16 to 4...
Page 80 - Fiber content; Selecting paper; Selecting preprinted forms and letterhead
Fiber content Most high ‑ quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containingfibers such as cotton can negatively affect paper ...
Page 81 - Unacceptable paper examples
• Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it movesthrough the printer) • Brightness and texture (look and feel) Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of controlover for...
Page 82 - Storing paper; Supported paper sizes, types, and weights; Supported paper sizes
Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most labelmanufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relat...
Page 84 - Supported paper types and weights; Supported finishing features
Supported paper types and weights The printer supports 60–176 g/m 2 (16–47 lb) paper weights for one ‑ sided printing. Two ‑ sided printing is supported on 64–176 g/m 2 (17–47 lb) paper weights. Note: Labels, transparencies, envelopes, and card stock always print at reduced speed. Paper type Standar...
Page 85 - Standard bin
• 500-Sheet Staple, Hole Punch Finisher • 5 ‑ bin mailbox 1 2 1 Standard bin 2 Finisher bin Standard bin • The paper capacity is 500 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. Finisher bin • The paper capacity is 500 sheets. • Envelopes, A5, A6 and statem...
Page 86 - Finishing features
Finishing features Paper size Two ‑ hole punch Three ‑ or four ‑ hole punch 5 ‑ bin mailbox 500-Sheet StapleFinisher A4 A5 X X X Executive Folio X JIS B5 Legal Letter Statement X X Universal X X Envelopes (any size) X X X Oficio Paper and specialty media guidelines 86
Page 87 - Printing; Printing a document; Printing in black and white
Printing This chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialtymedia can affect how reliably documents print. For more information, see “Avoiding jams” on page 249 and “Storingpaper” on page 82. Printing a document Printing a document 1 ...
Page 88 - Printing from a mobile device; Printing from a flash drive
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > Print Sett...
Page 90 - Supported flash drives and file types; Printing on specialty media; Tips on using letterhead
Supported flash drives and file types Flash drive File type • Lexar JumpDrive 2.0 Pro (256MB, 512MB, or 1GB sizes) • SanDisk Cruzer Mini (256MB, 512MB, or 1GB sizes) Notes: • Hi ‑ Speed USB flash drives must support the Full ‑ Speed standard. Devices supporting only USB low ‑ speed capabilities are ...
Page 92 - Tips on using card stock; Printing confidential and other held jobs; Storing print jobs in the printer
When printing on labels: • Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that: – The labels can withstand temperatures up to 190°C (374°F) without sealing, excessive curling, wrinkling, orreleasing hazardous emissions. – Label adhesives, face sh...
Page 93 - For Windows Users
Print job type Description Confidential Confidential lets you hold print jobs in the computer until you enter the PIN fromthe control panel. Note: The PIN is set from the computer. It must be four digits, using the numbers 0–9. Verify Verify lets you print one copy of a print job while the printer h...
Page 94 - Printing information pages; Printing a font sample list; Canceling a print job; Canceling a print job from the printer control panel
From the home screen: • For confidential print jobs, navigate to: Held jobs > your user name > Confidential Jobs > your PIN > your print job name > number of copies > Print • For other print jobs, navigate to: Held jobs > your user name > your print job name > number of co...
Page 96 - Copying; Making copies; Making a quick copy
Copying ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). Making copies Making a quick copy 1 Load an original document faceup, short ...
Page 97 - Copying using the scanner glass; Copying film photos; Copying on transparencies
Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > change the copy settings > Copy It 3 If you have more pages to scan, then place the next document on the scanner glass, and then touc...
Page 98 - Customizing copy settings; Copying in black and white
4 Place the letterhead faceup, top edge first in the multipurpose feeder. 5 Select the size of the letterhead. 6 Navigate to: Continue > Letterhead > Continue > Copy It Customizing copy settings Copying in black and white 1 Load an original document faceup, short edge first into the ADF or ...
Page 99 - Copying different paper sizes; Example 1: Copying on mixed paper sizes; Copying on both sides of the paper (duplexing)
4 Touch Manual Feeder or select the tray that contains the paper type you want to use. Note: If you choose Manual Feeder, then you will also need to select the paper size and type. 5 Touch Copy It . Copying different paper sizes Use the ADF to copy original documents with different paper sizes. Depe...
Page 101 - Collating copies; Placing separator sheets between copies
• Photo/Film —Use when the original document is a photo from film. • Magazine —Use when the original document is from a magazine. • Newspaper —Use when the original document is from a newspaper. • Press —Use when the original document was printed using a printing press. • Other —Use when the origina...
Page 102 - Copying multiple pages onto a single sheet
• Between Pages • None 5 Touch , and then Copy It . Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple ‑ page document onto a single sheet of paper. Notes: • The Paper Size must be set to Letter, Legal, A4, or JIS B5. • ...
Page 103 - Placing information on copies; Placing the date and time at the top of each page; Canceling a copy job; Canceling a copy job while the document is in the ADF
4 Load the next document faceup, short edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed . Note: If required, change the job settings. 5 If you have another document to scan, then repeat the previous step. Otherwise, touch...
Page 104 - Understanding the copy screens and options; Copy from; Copies
Canceling a copy job while copying pages using the scanner glass Touch Cancel Job on the touch screen. A “Canceling scan job” screen appears. Once the job is canceled, the copy screen appears. Canceling a copy job while pages are being printed 1 From the printer control panel, touch Cancel Job or pr...
Page 107 - Save As Shortcut
Save As Shortcut This option allows the current settings to be saved as a shortcut by assigning a number. Copying 107
Page 108 - Getting ready to e-mail; Setting up the e-mail function; Configuring e
E-mailing ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). You can use the printer to e ‑ mail scanned documents to one or more recip...
Page 109 - Creating an e-mail shortcut; Creating an e-mail shortcut using the Embedded Web Server
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > E-mail/FTP...
Page 111 - Customizing e-mail settings; Adding e-mail subject and message information
4 Touch the name of the recipients. To enter additional recipients, touch Next address , and then enter the address or shortcut number you want to add, or search the address book. 5 Touch Done . Customizing e-mail settings Adding e-mail subject and message information 1 Load an original document fac...
Page 112 - Understanding e-mail options; Recipients
• JPEG —Use this to create and attach a separate file for each page of your original document, viewable by most Web browsers and graphics programs. • XPS —Use this to create a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NE...
Page 115 - Faxing; Getting the printer ready to fax; Initial fax setup
Faxing Note: Fax capabilities may not be available on all printer models. ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). Getting th...
Page 116 - Choosing a fax connection; Connecting to an analog telephone line
Choosing a fax connection Notes: • The printer is an analog device that works best when directly connected to the telephone wall outlet. Otherdevices(such as a telephone or answering machine) can be successfully attached to pass through the printer, asdescribed in the setup steps. • If you want a di...
Page 117 - Connecting to a DSL service; Connecting to a PBX or ISDN system
Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and thenfollow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the ot...
Page 118 - Connecting to a distinctive ring service; Connecting to an adapter for your country or region
Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to have multipletelephone numbers on one telephone line, with each telephone number having a different ring pattern. This may beuseful for distinguishing...
Page 120 - Configuring the printer to observe daylight saving time; Creating shortcuts
3 In the Set Date & Time field, enter the current date and time. 4 Click Submit . Note: It is recommended to use the network time. Configuring the printer to observe daylight saving time The printer can be set to automatically adjust for daylight saving time: 1 Type the printer IP address in the...
Page 121 - Creating a fax destination shortcut using the touch screen; Sending a fax; Sending a fax using the touch screen
Creating a fax destination shortcut using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place...
Page 122 - Sending a fax using shortcuts
5 Select the appropriate paper size and page orientation. 6 If you want to include a cover page with the fax, then select Include cover page with fax , and enter the appropriate information. 7 Click OK . Notes: • The Fax option is available for use only with the PostScript driver or the Universal Fa...
Page 123 - Customizing fax settings; Changing the fax resolution
Customizing fax settings Changing the fax resolution Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transpa...
Page 124 - Canceling an outgoing fax; Canceling a fax while the original documents are still scanning
4 Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes. If the current time is shown, the left arrow isunavailable. 5 Touch Fax It . Note: The document is scanned and then faxed at the scheduled time. Viewing a fax log 1 Type...
Page 125 - Understanding fax options; Content
Canceling a fax after the original documents have been scanned to memory 1 On the home screen, touch Cancel Jobs . The Cancel Jobs screen appears. 2 Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the...
Page 127 - Holding and forwarding faxes; Holding faxes
Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually orat a scheduled day or time. 1 Type the printer IP address into the address field of your Web browser. If you do not know the IP address of ...
Page 129 - Scanning to an FTP address; Scanning to an FTP address using the touch screen; Scanning to an FTP address using a shortcut number
Scanning to an FTP address ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). The scanner lets you scan documents directly to a File Tr...
Page 130 - Scanning to an FTP address using the address book; Creating an FTP shortcut using the Embedded Web Server
3 Press , and then enter the FTP shortcut number. 4 Touch Send It . Scanning to an FTP address using the address book 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or ...
Page 131 - Creating an FTP shortcut using the touch screen; Understanding FTP options
Creating an FTP shortcut using the touch screen 1 From the home screen, navigate to: FTP > type the FTP address > > enter a name for the shortcut > Done 2 Verify that the shortcut name and number are correct, and then touch OK . If the name or number is incorrect, then touch Cancel , and...
Page 134 - Scanning to a computer or flash drive; Scanning to a computer
Scanning to a computer or flash drive ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). The scanner lets you scan documents directly t...
Page 136 - Understanding scan profile options; Original Size
Understanding scan profile options Original Size This option sets the size of the documents you are going to scan. When Original Size is set to Mixed Sizes, you can scanan original document that contains mixed paper sizes (letter ‑ and legal ‑ size pages). Resolution This option adjusts the output q...
Page 138 - Menus list
Understanding printer menus Menus list Supplies Paper Menu Reports Settings Replace SupplyCyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Separator Pick Assembly and Roller Waste Toner Bottle Fuser Transfer ModuleStaples Hole Punch Box Default SourcePaper Size/Type Configure MP Sub...
Page 139 - Supplies menu
Supplies menu Menu item Description Replace Supply Separator Pick Assembly and Roller Provides the option to reset the supply counter for theseparator pick assembly and roller • Select Yes to reset the supply counter. • Select No to exit. Cyan Cartridge Early WarningInvalidCritically LowMissingDefec...
Page 141 - Paper menu; Default Source menu
Paper menu Default Source menu Menu item Description Default Source Tray [x]MP FeederManual PaperManual Envelope Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP feeder must be set to Cassette forMP fee...
Page 144 - Configure MP menu
Menu item Description Manual Paper Type Plain PaperCard StockTransparencyRecycledGlossyHeavy GlossyLabelsVinyl LabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/Cotton PaperCustom Type [x] Specifies the type of paper being manually loaded Note: Plain Paper is the factory default...
Page 145 - Substitute Size menu; Paper Texture menu
Substitute Size menu Menu item Description Substitute Size All ListedOffStatement/A5Letter/A4 Substitutes a specified paper size if the requested paper size is not available Notes: • All Listed is the factory default setting. All available size substitutions areallowed. • Off indicates no size subst...
Page 147 - Paper Weight menu
Paper Weight menu Menu item Description Plain Weight NormalHeavyLight Specifies the relative weight of the plain paper loaded Note: Normal is the factory default setting. Card Stock Weight NormalHeavyLight Specifies the relative weight of the card stock loaded Notes: • Normal is the factory default ...
Page 148 - Paper Loading menu
Menu item Description Rough Envelope Weight HeavyLightNormal Specifies the relative weight of the envelopes loaded Note: Heavy is the factory default setting. Letterhead Weight NormalHeavyLight Specifies the relative weight of the letterhead loaded Note: Normal is the factory default setting. Prepri...
Page 150 - Custom Types menu; Custom Names menu
Menu item Description Custom [x] Loading OffDuplex Determines whether 2 ‑ sided printing occurs for all print jobs that specify Custom [x] as the paper type Notes: • Off is the factory default setting. • Custom [x] Loading is available only if the custom paper type issupported. Notes: • Duplex sets ...
Page 151 - Custom Bin Names menu; Custom Scan Sizes menu
Custom Bin Names menu Menu Item Description Standard Bin Specifies a custom name for the Standard Bin Bin [x] Specifies a custom name for Bin [x] Custom Scan Sizes menu Menu item Description Custom Scan Size [x] Scan Size NameWidth 1–8.5 inches (25–215.9 mm) Height 1–25 inches (25–635 mm) Orientatio...
Page 152 - Bin Setup menu
Menu item Description Portrait Height 3–48 inches76–1219 mm Sets the portrait height Notes: • If the height exceeds the maximum, then the printer uses themaximum height allowed. • 14 inches is the US factory default setting. 356 mm is theinternational factory default setting. • The height can be inc...
Page 153 - Reports menu
Menu item Description Assign Type/Bin Plain Paper BinCard Stock BinTransparency BinRecycled BinGlossy BinHeavy Glossy BinLabels BinVinyl Labels BinBond BinEnvelope BinRough Envelope BinLetterhead BinPreprinted BinColored BinLight Paper BinHeavy Paper BinRough/Cotton BinCustom [x] Bin Selects an exit...
Page 154 - Active NIC menu
Menu item Description Shortcut List Prints a report containing information about configured shortcuts Fax Job Log Prints a report containing information about the last 200 completed faxes Note: This menu item is available only when Enable Job Log is set to On in the Fax Settings menu. Fax Call Log P...
Page 156 - Network Reports menu; Network Card menu
Menu item Description Mac Binary PS AutoOnOff Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup ReportsNetwork ...
Page 158 - IPv6 menu
Menu item Description Enable AutoIP YesNo Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP YesNo Enables the built-in FTP server, which allows you to send files to the printer using FileTransfer Protocol. Note: Yes is the factory default s...
Page 159 - Wireless menu; AppleTalk menu
Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. The Wireless menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] &g...
Page 160 - Standard USB menu
Menu item Description Activate YesNo Activates AppleTalk support Note: Yes is the factory default setting. View Name Shows the assigned AppleTalk name Note: The name can be changed only from the Embedded Web Server. View Address Shows the assigned AppleTalk address Note: The address can be changed o...
Page 166 - SMTP Setup menu
Menu item Description Baud 9600192003840057600115200138200172800230400345600120024004800 Specifies the rate at which data can be received through the serial port Notes: • 9600 is the factory default setting. • 138200, 172800, 230400, and 345600 baud rates are only displayed in theStandard Serial men...
Page 167 - Security menu; Editing Security Setups menu
Menu item Description Use SSL DisabledNegotiateRequired Sets the printer to use SSL for increased security when connecting to theSMTP server Notes: • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines ifSSL will be used. SMTP Server Authenticati...
Page 168 - Miscellaneous Security Settings menu
Miscellaneous Security Settings menu Menu item Description Login Restrictions Login failuresFailure time frameLockout timePanel Login TimeoutRemote Login Timeout Limits the number and time frames of failed login attempts from the printer controlpanel before all users are locked out Notes: • “Login f...
Page 169 - Confidential Print menu; Disk Wiping menu
Confidential Print menu Menu item Description Max Invalid PIN Off2–10 Limits the number of times an invalid PIN can be entered Notes: • Off is the factory default setting. • This menu item appears only if a formatted, non-defective printer hard disk isinstalled. • Once the limit is reached, the prin...
Page 170 - Security Audit Log menu
Menu item Description Manual Wiping Do not start nowStart now Overwrites all disk space that has been used to hold data from a print job that hasbeen processed (printed). This type of wipe does not erase any information related to an unprocessed print job. Notes: • “Do not start now “is the factory ...
Page 171 - Set Date and Time menu
Menu item Description Configure Log Enable AuditEnable Remote SyslogRemote Syslog ServerRemote Syslog PortRemote Syslog MethodRemote Syslog FacilityLog full behaviorAdmin’s e-mail addressDigitally sign exportsSeverity of events to logRemote Syslog non-loggedeventsE-mail log cleared alertE-mail log w...
Page 172 - Settings menu; General Settings menu
Menu item Description NTP Server Lets you view the NTP Server Address Enable Authentication OffOn Lets you change the authentication setting to on or off Note: Off is the factory default setting. Settings menu General Settings menu Menu item Description Display Language EnglishFrancaisDeutschItalian...
Page 181 - Copy Settings menu
Copy Settings menu Menu item Description Content Type Text/PhotoTextGraphicsPhoto Specifies the type of content contained in the copy job Notes: • Text/Photo is the factory default setting. Text/Photo is used when the originaldocument is a mixture of text, graphics, and photos. • Text is used when t...
Page 187 - Fax Settings menu; General Fax Settings
Menu item Description Contrast Best for content0–5 Specifies the contrast used for the copy job Note: Best for content is the factory default setting. Mirror Image OffOn Creates a mirror image of the original document Note: Off is the factory default setting. Negative Image OffOn Creates a negative ...
Page 189 - Fax Send Settings
Menu item Description Fax Cover Page Fax Cover Page Off by defaultOn by defaultNever useAlways use Include to field OnOff Include from field OffOn FromInclude Message field OffOn MessageInclude Logo OffOn Include Footer [x] Footer [x] Configures the fax cover page Note: “Off by default” is the facto...
Page 193 - Fax Receive Settings
Menu item Description ADF Skew Fix OffOn Specifies whether or not to fix slight skew on the scanned image Note: Off is the factory default setting Scan edge to edge OffOn Specifies if the original document is scanned edge-to ‑ edge prior to faxing Note: Off is the factory default setting. Sharpness ...
Page 195 - Fax Log Settings; Speaker Settings
Fax Log Settings Menu item Description Transmission Log Print logDo not print logPrint only for error Enables printing of a transmission log after each fax job Receive Error Log Print NeverPrint on Error Enables printing of a receive error log following a receive error Auto Print Logs OnOff Enables ...
Page 196 - Answer On; Fax Server Setup
Menu item Description Ringer Volume OnOff Controls the fax speaker ringer volume Note: On is the factory default setting. Answer On Menu item Description All RingsSingle Ring OnlyDouble Ring OnlyTriple Ring OnlySingle or Double Rings OnlySingle or Triple Rings OnlyDouble or Triple Rings Only Specifi...
Page 198 - mail Settings menu
Menu item Description Original Size LetterLegalExecutiveFolioStatementUniversal4 x 6 in.3 x 5 in.Business CardCustom Scan Size [x]A4A5Oficio (Mexico)JIS B4JIS B5Book OriginalAuto Size Sense Mixed Sizes Specifies the paper size of the document that is being scanned Note: Letter is the US factory defa...
Page 204 - FTP Settings menu
FTP Settings menu Menu item Description Format PDF (.pdf)Secure PDF (.pdf)TIFF (.tif)JPEG (.jpg)XPS (.xps) Specifies the format of the FTP file Note: PDF (.pdf) is the factory default setting. PDF Version 1.51.6A ‑ 1a 1.21.31.4 Sets the version level of the PDF file for FTP Note: 1.5 is the factory ...
Page 208 - Flash Drive menu; Scan Settings
Menu item Description Sharpness 1–5 Adjusts the amount of sharpness of a scanned image Note: 3 is the factory default setting. Temperature ‑ 4 to 4 Enables the user to specify “warm” or “cool” outputs. "Cool” values generate a blueroutput than the default while “warm” values generate a redder ou...
Page 212 - Print Settings
Menu item Description Negative Image OffOn Creates a negative image of the original document Note: Off is the factory default setting. Shadow Detail ‑ 4 to 4 Adjusts the amount of shadow detail visible on a scanned image Note: 0 is the factory default setting. ADF Skew Fix OffOn Specifies whether or...
Page 214 - Setup menu
Separator Sheets OffBetween CopiesBetween JobsBetween Pages Specifies whether blank separator sheets are inserted Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate is set toOn. If Collate is set to Off, then a blank page i...
Page 216 - Job Accounting menu
Job Accounting menu Note: This menu item appears only if a formatted, non-defective printer hard disk is installed. The printer hard disk cannot be read/write ‑ or write ‑ protected. Menu item Description Job Accounting Log OffOn Determines if the printer creates a log of the print jobs it receives ...
Page 217 - Finishing menu
Menu item Description E ‑ mail Address to Send Logs Specifies the e ‑ mail address to which the device sends job accounting logs Log File Prefix Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Finishing menu Menu item Description Sides (Duplex) 1 sided2...
Page 219 - Quality menu
Menu item Description Offset Pages NoneBetween CopiesBetween Jobs Offsets pages at certain instances Notes: • None is the factory default setting. • Between Copies offsets each copy of a print job if Collate is set to On. If Collateis set to Off, each set of printed pages are offset, such as all pag...
Page 222 - Utilities menu
Menu item Description Manual Color CMYK Image US CMYKEuro CMYKVivid CMYKOff CMYK Text US CMYKEuro CMYKVivid CMYKOff CMYK Graphics US CMYKEuro CMYKVivid CMYKOff Customizes the CMYK color conversions Notes: • US CMYK is the US factory default setting. US CMYK applies a color conversiontable that tries...
Page 227 - HTML menu
Menu item Description Tray Renumber Restore Defaults YesNo Returns all tray, drawer, and feeder assignments to the factory default settings HTML menu Menu Item Description Font Name Albertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCoronetCo...
Page 228 - Image menu
Menu item Description Scale 1–400% Scales the default font for HTML documents Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments. Orientation PortraitLandscape Sets the page orientation for HTML documents Note: Portrait is the factory default setting. Margin Si...
Page 229 - Help menu
Help menu The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. Theycontain information about using the printer and performing various tasks, including copying, scanning, and faxing. English, French, German, and Spanish translations are sto...
Page 230 - Securing the memory before moving the printer; Statement of Volatility; Disposing of a hard drive; Erasing volatile memory
Securing the memory before moving the printer Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, informationfrom embedded solutions, and user data. The types of memory—along with the types of data stored by each—aredescribed...
Page 231 - Erasing printer hard disk memory; Using the printer control panel
Erasing non ‑ volatile memory • Individual settings, device and network settings, security settings, and embedded solutions —Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data —Erase fax settings and data by selecting Wipe All Settings in the Configur...
Page 232 - Configuring printer hard disk encryption
Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server 1 From the Embedded Web Server, click Settings &g...
Page 233 - Cleaning the exterior of the printer; Cleaning the scanner glass
Maintaining the printer Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect a...
Page 234 - Cleaning the ADF parts
3 Scanner glass 4 ADF glass 3 Wipe the areas shown and let them dry. 4 Open the bottom ADF door. 2 1 5 Wipe the ADF scanner glass under the ADF door. 6 Close the bottom ADF door. 7 Close the scanner cover. Cleaning the ADF parts Clean the ADF parts periodically to maintain optimal printing performan...
Page 236 - Cleaning the printhead lenses
Cleaning the printhead lenses Clean the printhead lenses when you encounter print quality problems. 1 Open the front door. 2 Remove all print cartridges. Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage the photoconductor. 3 Locate the four printh...
Page 237 - Checking the status of supplies from the printer control panel; Checking the status of supplies from a network computer
6 Close the front door. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until youare ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty ...
Page 238 - Ordering supplies; Ordering a print cartridge; Recommended print cartridge and part number; Ordering a fuser or a transfer module
Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized suppliesdealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Notes: • The to...
Page 239 - Ordering a waste toner bottle; Ordering staple cartridges; Ordering an ADF kit; Ordering a cleaning kit
Ordering a waste toner bottle When 82 Waste toner bottle nearly full appears, order a replacement waste toner bottle. When 82 Replace waste toner bottle appears, replace the waste toner bottle. Note: Waste toner bottle reuse is not recommended. Part name Part number Waste toner bottle C792X77G Order...
Page 240 - Replacing supplies; Replacing a print cartridge
Replacing supplies Replacing a print cartridge 1 Open the front door. 2 Lift the green handle and pull the print cartridge. Grasp the top handle and lift the cartridge out of the machine. 3 Place the old cartridge in the replacement cartridge shipping box, and then attach the return label to the box...
Page 243 - Replacing the waste toner bottle
Replacing the waste toner bottle Replace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will not continue printing until the waste toner bottle is replaced. 1 Remove the replacement waste toner bottle from its shipping box, and then unpack it. 2 1 2 Open the printe...
Page 244 - Moving the printer; Before moving the printer
6 Peel the recycling label off, and place it on the shipping box. 1 2 7 Insert the new waste toner bottle into the printer. 2 2 1 8 Close tray 1, and then close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and...
Page 245 - Moving the printer to another location; Shipping the printer
Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cartused to move the options must have a surface able ...
Page 246 - Administrative support; Finding advanced networking and administrator information; Checking the virtual display
Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Admin...
Page 247 - Setting up e; Viewing reports
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Device Status . The devi...
Page 248 - Restoring factory default settings
Restoring factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoringthe factory default settings. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default...
Page 249 - Clearing jams; Avoiding jams; Paper tray recommendations; Understanding jam numbers and locations
Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlinedin this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue, jam cleared . If Jam Recovery is set to On, then ...
Page 252 - Paper jam in the fuser
202–203 paper jams If paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Paper jam in the fuser 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be...
Page 253 - Paper jam under the fuser
Paper jam under the fuser 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 If paper is visible under the fuser, then firmly grasp the jammed paper on each ...
Page 254 - Paper jam in Tray 1
231–239 paper jams 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Slide the latch to open the duplex cover. 1 2 3 Grasp the jammed paper, and then gently...
Page 255 - Paper jam in the optional trays
Paper jam in the optional trays 1 Open the side door of the specified optional tray. 2 Grasp the jammed paper on each side, and then gently pull it out. 3 Close the side door. 4 From the printer control panel, touch Continue, jam cleared . 250 paper jam 1 Push the paper pick tab, and then remove all...
Page 261 - Troubleshooting; Solving basic printer problems; Adjusting color
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is ...
Page 262 - Close paper transport cover
Change [paper source] to [custom type name] load [orientation] Try one or more of the following • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the ...
Page 265 - Insert the hole punch box; Insert staple cartridge; Install envelope feeder
Install bin [x] Try one or more of the following: • Install the specified bin: 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Install the specified bin. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. • Cancel the print job. Ins...
Page 273 - 6 Standard USB port disabled; 6 Standard parallel port disabled
55 Unsupported option in slot [x] 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option card from the printer system board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer...
Page 274 - 7 Configuration change, some held jobs were not restored; 8 Too many bins attached
57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. • Paper input options needed for the print job were removed. • The print job was created using data from a de...
Page 275 - 8 Input config error; 1 Remove defective disk; xx Fuser near life warning; xx Fuser life warning
4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Input config error 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check if all tray configurations are correct. Remove unnecessary trays if needed. 4 Connect the power cord to a properly g...
Page 278 - Solving printing problems
1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmwarecard. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com . Solving printing problems Mul...
Page 279 - Confidential and other held jobs do not print
M AKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If the printer is connected to your computer through a USB port, then make sure you are running a supportedoperating system and using a compatible printer software. M AKE SURE THE INTERNA...
Page 280 - Print job takes longer than expected; Job prints from the wrong tray or on the wrong paper; Tray linking does not work
Print job takes longer than expected Try one or more of the following: R EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the printjob. T URN OFF THE P AGE P ROTECT SETTING From the home screen, navigate to:...
Page 281 - Solving copy problems; Copier does not respond
U SE THE SAME P APER S IZE AND P APER T YPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You mu...
Page 282 - Scanner unit does not close
C HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit. Poor copy quality These are some examp...
Page 283 - Partial document or photo copies
M AKE SURE THE QUALITY OF THE ORIGINAL DOCUMENT IS SATISFACTORY Check the quality of the original document. P LACE THE ORIGINAL DOCUMENT PROPERLY Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. M AKE SURE TO USE THE APPROPRIATE C OPY SETTINGS When pa...
Page 284 - Solving scanner problems; Checking an unresponsive scanner
C HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Pri...
Page 286 - Cannot scan from a computer; Solving fax problems; Fax and e-mail functions are not set up
Cannot scan from a computer These are possible solutions. Try one or more of the following: C HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. C HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. C HECK THE CABLE CONNECTIONS Make sure the network or ...
Page 287 - Cannot send or receive a fax
Cannot send or receive a fax These are possible solutions. Try one or more of the following: C HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. C HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. C HECK THE PRINTER CONNECTIONS Make sure the cable co...
Page 288 - Can send but not receive faxes
T EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answeringmachines, computers with modems, or telephone line splitters. C HECK FOR JAMS Clear any jams, and then make sure that Ready appears. T EMPORARILY DIS...
Page 289 - Can receive but not send faxes; Received fax has poor print quality
R EPLACE THE TONER OR PRINT CARTRIDGE Replace the toner or print cartridge. Can receive but not send faxes These are possible solutions. Try one or more of the following: T HE PRINTER IS NOT IN F AX MODE On the home screen, touch Fax to put the printer in Fax mode. T HE DOCUMENT IS NOT LOADED PROPER...
Page 290 - Solving home screen applications problems; An application error has occurred
3 In the Max Speed box, click one of the following: 2400480096001440033600 4 Click Submit . Solving home screen applications problems An application error has occurred C HECK THE SYSTEM LOG FOR RELEVANT DETAILS 1 Type the printer IP address or host name in the address field of your Web browser. If y...
Page 291 - Solving option problems; Option does not operate correctly or quits after it is installed
Solving option problems Option does not operate correctly or quits after it is installed Try one or more of the following: R ESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. C HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off ...
Page 293 - Internal print server does not operate correctly; Memory card
C HECK THE CABLE Make sure you are using the correct cable and that it is securely connected to the Internal Solutions (ISP) port. M AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information on installing the network printing software, see the Networking Guide on the Software and Documen...
Page 294 - Solving paper feed problems; Paper frequently jams; Jammed pages are not reprinted
Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: C HECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialtymedia guidelines. M AKE SURE THERE IS NOT TOO MUCH PAPER IN THE...
Page 295 - Solving print quality problems; Characters have jagged or uneven edges; Fine horizontal lines appear on color pages
Solving print quality problems If these suggestions do not correct the problem, then contact customer support. You may have a printer part thatrequires adjustment or replacement. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the prin...
Page 296 - Shadow images appear on prints
Shadow images appear on prints Try one or more of the following: C HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer control panel Paper menu, check the Paper Type and Paper Weight settings. 2 Before ...
Page 297 - Gray background on prints; ABCDE; Incorrect margins; A B C D
Gray background on prints ABCDE ABCDE ABCDE C HECK THE BACKGROUND DARKNESS OR REMOVAL SETTING Try one or more of the following: • Adjust the darkness to a lighter setting. • Increase the background removal setting. M AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE Replace the worn or defectiv...
Page 298 - Paper curl
Light colored line, white line, or incorrectly colored line appears on prints ABCDEABCDE A B C D E A B C D E A B C D E Try one or more of the following: M AKE SURE THERE IS NO DEFECTIVE PRINT CARTRIDGE Replace the defective print cartridge. M AKE SURE THE TRANSFER BELT IS NOT DEFECTIVE Replace the d...
Page 299 - Print irregularities
Print irregularities Try one or more of the following: L OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. C HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the pa...
Page 301 - Printer is printing blank pages
C HECK THE P APER T YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: • From the printer control panel Paper menu, check the Paper Type setting. • For Windows users, check this setting from Print Properties. • For Macintosh users, check this setting from th...
Page 302 - Repeating defects appear on prints
M AKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four cartridges: 1 Remove the cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print...
Page 304 - Black or white streaks appear on transparencies or paper
Black or white streaks appear on transparencies or paper Try one or more of the following: E NSURE THAT THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, choose a different fill pattern from your software program. C HECK THE PAPER TYPE • Use only the recommended transparencies. • Ensure ...
Page 308 - Uneven print density; Solving color quality problems; FAQ about color printing
Uneven print density A B C D E A B C D E A B C D E M AKE SURE THERE IS NO DEFECTIVE OR WORN PRINT CARTRIDGE Replace the worn or defective print cartridge. Solving color quality problems FAQ about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to...
Page 309 - Manual Color menu
The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can becaused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjustthe Color Balance s...
Page 311 - Embedded Web Server does not open
5 Enter an increment value from 1–255. Note: The closer the value is to 1, the narrower the color sample range will appear. 6 Click Print . Embedded Web Server does not open Try one or more of the following: C HECK THE NETWORK CONNECTION Make sure the printer and computer are turned on and connected...
Page 312 - Product information; GOVERNMENT END USERS
Notices Product information Product name: Lexmark X792de, X792dte, X792dtfe, X792dtpe, X792dtme, X792dtse Machine type: 7562, 4917 Model(s): 432, 436, dn1, dn2, gd1, gd2, dt1, dt2, gt1, gt2, df1, df2, gf1, gf2, d01, d02, g01, g02, t01, t02, g91, g92, f01, f02, g81,g82 Edition notice November 2012 Th...
Page 313 - Trademarks
Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end userspursuant to the terms and conditions herein. Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,registered in the ...
Page 314 - Modular component notice
Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Federal Communications Commission (FCC) compliance infor...
Page 315 - Noise emission levels; Waste from Electrical and Electronic Equipment (WEEE) directive; Battery notice
Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 53 dBA Ready 35 dBA Values are subject to change. See www.lexmark.com for cur...
Page 316 - Laser notice
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 15.6 to 32.2° C (60 to 90...
Page 317 - Power consumption; Product power consumption; Off mode
Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption(Watts) Printing The product is generating hard ‑ copy output from electronic inputs. 1000...
Page 318 - Notice to users of the US telephone network: FCC requirements
Industry Canada compliance statement This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment StandardICES-003. Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne rela...
Page 319 - Notice to users of the Canadian telephone network
after July 23, 2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX.The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products,the REN is shown separately on the label. If this equipment cau...
Page 320 - Avis réservé aux utilisateurs du réseau téléphonique du Canada; Notice to users of the New Zealand telephone network
the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electricalsurges. This equipment uses CA11A telephone jacks. Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industri...
Page 323 - Notice to users in the European Union
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conformeaux spécifications techniques d'Industry Canada. Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004/108/EC...
Page 325 - Limited warranty; Limited warranty service
STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS, LEXMARK LED PRINTERS, AND LEXMARK MULTIFUNCTION LASER PRINTERS Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty in...
Page 327 - Additional rights; Patent acknowledgment
Additional rights Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitationof incidental or consequential damages, so the limitations or exclusions contained above may not apply to you. This limited warranty gives you specific legal right...
Page 328 - Index; Numerics
Index Numerics 1565 Emulation error, loademulation option 2782,000 ‑ sheet high ‑ capacity feeder installing 45 200 paper jam 2512000 ‑ sheet high ‑ capacity feeder loading 72 201 paper jam 251202–203 paper jams 252230 paper jam 253231–239 paper jams 25424x paper jam 254250 paper jam 255280–289 pape...