Lexmark 41H0050 - Manual

Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you...

Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices at...

a Align the keyholes with the screws. b Slide the cover down, and then turn each screw clockwise to tighten. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the pri...

5 Push the memory card straight into the connector until it clicks into place, and then push the latches to firmly attach the card into the connector. 1 2 2 6 Reattach the system board cover. Installing a flash memory or firmware card The system board has two connections for an optional flash memory...

Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unpl...

Installing a printer hard disk CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other device...

To install a printer hard disk directly on the system board: a Hold the edges of the printed circuit board assembly, and then align the standoffs of the printer hard disk tothe holes in the system board. Press down on the printer hard disk until the standoffs are in place. Warning—Potential Damage: ...

Removing a printer hard disk Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the system board. For more information, see “Accessi...

4 Remove the printer hard disk by pulling it upward to unseat the standoffs. 5 Set the printer hard disk aside. 6 Reattach the system board cover. Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb), and requires two or more tr...

Installing optional drawers CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: If you are accessing the system board or installing optional hardware or memory devices sometime after settin...

3 Optional 2,000 ‑ sheet high ‑ capacity feeder 5 Turn the printer back on. Attaching cables CAUTION—POTENTIAL INJURY: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature, or USB cable, during a lightning storm. Connect the printer to the com...

Setting up the printer software Installing the printer software Note: If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first. For Windows users 1 Close all open software programs. 2 Insert the Software and Documentat...

c Press Enter , or click OK . 2 Select the printer. 3 Right ‑ click the printer, and then select Properties . 4 Click the Configuration tab. 5 Click Update Now ‑ Ask Printer or manually add any installed hardware options under Configuration Options. 6 Click Apply . For Macintosh users In Mac OS X ve...

• Security Method —There are three basic options for Security Method: – WEP keyIf your network uses more than one WEP key, then enter up to four in the provided spaces. Select the keycurrently in use on the network by selecting the default WEP transmit key. or – WPA or WPA2 preshared key or passphra...

Installing the printer on a wireless network (Macintosh) Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network. Prepare to configure the printer 1 Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the ...

5 Under COLLECTIONS, select Bonjour or Rendezvous , and then double ‑ click the printer name. Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc. 6 From the Embedded Web Server, navigate to where the wireless settings information are stored. C...

In Mac OS X version 10.4 1 From the Finder, navigate to: Applications > Utilities 2 Double ‑ click Printer Setup Utility or Print Center . 3 From the Printer List, choose Add , and then click IP Printer . 4 Type the IP address of the printer in the address field, and then click Add . b For AppleT...

6 From the second pop ‑ up menu, select Local AppleTalk Zone . 7 Select the printer from the list, and then click Add . Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set upcorrectly by printing the following: • M...

Using C746x Learning about the printer Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and...

3 Left side 150 mm (5.9 in.) 4 Rear 100 mm (3.9 in.) 5 Top 150 mm (5.9 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duple...

Using the four-arrow-button printer control panel 1 3 4 5 6 8 7 9 10 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQR 8 STU 9 WXYZ 0 2 Use the To 1 Display View the printer status. Allow printer setup and operation. 2 Select button Submit changes made in the printer settings. 3 Arrow buttons Scroll up and down...

Use the To 8 Home button Go to the home screen. 9 Indicator light Check the status of the printer. • Off —The printer is off. • Blinking green —The printer is warming up, processing data, or printing. • Solid green —The printer is on, but idle. • Blinking red —The printer requires operator intervent...

Notes: • For instructions on loading paper sizes larger than A6 and envelopes, see “Loading the standard or an optional550 ‑ sheet tray” on page 49. • For a complete list of supported paper sizes, see the “Supported paper sizes, types, and weights” section in the User’s Guide . Loading narrow paper ...

7 Insert the tray. 8 From the printer control panel, verify the paper size and paper type setting for the tray based on the paper youloaded. Note: Return the secondary length guide back to its original position when loading long papers such as legal, letter, and A4. Squeeze and slide the guide until...

5 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a levelsurface. 6 Load the paper stack: • Printable side faceup for one ‑ sided printing • Printable side facedown for two ‑ sided printing Preprinted paper orientation for one ‑ sided and two ‑...

7 Insert the tray. Loading the multipurpose feeder The multipurpose feeder can hold approximately: • 100 sheets of 75 ‑ g/m 2 (20 ‑ lb) paper • 10 envelopes • 75 transparencies Note: Do not add or remove paper or specialty media while the printer prints from the multipurpose feeder or when the print...

Linking and unlinking trays When the paper size and paper type for any trays are the same, the printer will link those trays. When one linked traybecomes empty, paper will feed from the next linked tray. It is recommended to give all unique paper, such as letterheadand different colored plain papers...

Creating a custom name for a paper type If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x]for each of the custom paper types loaded into the printer. 1 Open a Web browser, and then type the printer IP address in the address field. Not...

Printing The use of print preview and the selection of desired printing preferences such as duplex, margins and paper size canensure that the print job output will appear as desired. Printing a document Printing a document 1 From the Paper menu on the printer control panel, set the paper type and si...

Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer controlpanel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. No...

2 From the printer control panel, select the document you want to print. 3 Press the left or right arrow button to specify the number of copies for printing, and then press . Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash d...

For Macintosh users 1 With a document open, choose File > Print . If necessary, click the disclosure triangle to see more options. 2 From the print options or Copies & Pages pop ‑ up menu, choose Job Routing . 3 Select the print job type (Confidential, Repeat, Reserve, or Verify), and then as...

Canceling a print job from the computer For Windows users 1 Open the printers folder: a Click , or click Start and then click Run . b In the Start Search or Run dialog, type control printers . c Press Enter , or click OK . 2 Double ‑ click the printer icon. 3 Select the print job you want to cancel....

• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Check the virtual display that appears at the top left corner of the screen. The virtual display works as an actual display would work on a printer control panel. Printing a menu settings page Print a me...

• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Device Status > More Details . Saving energy Using Eco ‑ mode Use Eco ‑ Mode to quickly select one or more ways to reduce your printer's environmental impact. 1 From the printer control panel, n...

Use To Off Use factory default settings. This setting supports theperformance specifications of the printer. Note: Selecting Photo from the printer driver may disable Quiet Mode and provide better print quality and fullspeed printing. 2 Press . Adjusting Sleep mode To save energy, decrease the numbe...

Notes: • View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears asfour sets of numbers separated by periods, such as 123.123.123.123. • If your are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > G...

Securing the printer Locking the system board To lock access to the system board, attach a security lock to the printer in the location identified in the illustration. Theprinter is compatible with most laptop computer security locks. Statement of Volatility Your printer contains various types of me...

In high ‑ security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises. • Degaussing —Flushes the hard disk with a magnetic field that erases ...

3 Press the up or down arrow button until Wipe Disk appears, and then select one of the following: • Wipe disk (fast) —This lets you overwrite the disk with all zeroes in a single pass. • Wipe disk (secure) —This lets you overwrite the disk with random bit patterns several times, followed by a verif...

3 Navigate to: Disk Encryption > Enable Note: Enabling disk encryption will erase the contents of the printer hard disk. 4 Select Yes to proceed with disk wiping. Notes: • Do not turn off the printer during the encryption process. Doing so may result in loss of data. • Disk encryption can take fr...

Use the To 6 Indicator light Check the status of the printer. • Off —The printer is off. • Blinking green —The printer is warming up, processing data, or printing. • Solid green —The printer is on, but idle. • Blinking red —The printer requires operator intervention. 7 USB port Connect a flash drive...

Touch To 7 Status/Supplies • Display a warning or error message whenever the printer requires intervention tocontinue processing. • Access the messages screen for more information on the message, and how to clear it. 8 Tips View a context ‑ sensitive help information. This may also appear on the hom...

Sample touch screen 1 2 3 4 5 6 7 8 9 10 Touch To 1 Up arrow Scroll up. 2 Delete folder Delete the file you selected. 3 Left arrow Scroll to the left. 4 Right arrow Scroll to the right. 5 Right scroll increase Scroll to another value in increasing order. 6 Left scroll decrease Scroll to another valu...

Touch To 8 Accept Save a setting. 9 Cancel • Cancel an action or a selection. • Cancel out a screen and return to the previous screen. 10 Back Navigate back to the previous screen. Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on y...

Showing or hiding icons on the home screen 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Clic...

Setting up Forms and Favorites Icon Description The application helps you simplify and streamline work processes by letting you quickly find and printfrequently used online forms directly from the home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site...

Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer controlpanel, even when you are not physically near the network printer. From your computer screen, you can view the printerstatus, release held print jobs...

• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu . 3 Change the paper size and type settings of the tray so that they do not match the settings of any other tray, and then click Submit . Warning—Potential Damage: Paper lo...

• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Names . 3 Type a name for the paper type, and then click Submit . 4 Select a custom type, and then verify that the correct paper type is associated with the cus...

Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Types of memory Description Volatile memory Your printer uses standard Random Access Memory (RAM)to temporarily buffer user data during simple print and copyjobs. Non-vola...

Paper and specialty media guidelines Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser/LED printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loading letterhead, flex the sheets to prevent them f...

When printing on labels: • Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that: – The labels can withstand temperatures up to 225°C (437°F) without sealing, excessive curling, wrinkling, orreleasing hazardous emissions. Note: Labels can be pr...

Weight The printer trays can automatically feed paper weights up to 90 g/m 2 (24 lb bond) grain long paper. The manual feeder can automatically feed paper weights up to 163 g/m 2 (43 lb bond) grain long paper. Paper lighter than 60 g/m 2 (16 lb) might not be stiff enough to feed properly, causing ja...

• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms. • Coated papers (er...

• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European) Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work verywell in l...

Paper size anddimension Standard550 ‑ sheet tray Optional550 ‑ sheet tray Optional550 ‑ sheet specialty mediadrawer Optional2,000 ‑ sheet high ‑ capacity feeder Multipurposefeeder Manualpaper Manualenvelope Duplex 9 Envelope 98.4 x 226.1 mm(3.875 x 8.9 in.) X X 2 X 2 X 2 X Com 10 Envelope 104.8 x 24...

Understanding printer menus Menus list Supplies Menu Paper Menu Reports Settings Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan Photoconductor Magenta Photoconductor Yellow Photoconductor Black Photoconductor Waste Toner Bottle Fuser Transfer Module Default Sou...

Supplies menu Use To Replace Supply All 1 All Photoconductors 2 Cyan PhotoconductorMagenta PhotoconductorYellow PhotoconductorBlack Photoconductor Reset the supply counter for the replacementphotoconductor or for all photoconductors. • Select Yes to reset the supply counter. • Select No to exit. Not...

Use To Fuser Early WarningLowReplaceMissingOK Show the status of the fuser. Transfer Module Early WarningLowReplaceMissingOK Show the status of the transfer module. 1 This menu appears only in non ‑ touch ‑ screen printer models. 2 This menu appears only in touch ‑ screen printer models. Paper menu ...

Use To Manual Paper Type Plain PaperCard StockTransparencyRecycledGlossyHeavy GlossyLabelsVinyl LabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRoug/Cotton Custom Type [x] Specify the type of paper being manually loaded. Note: Plain paper is the factory default setting. Manual Envel...

Substitute Size menu Use To Substitute Size OffStatement/A5Letter/A4All Listed Substitute a specified paper size if the requested paper size is not available. Notes: • All Listed is the factory default setting. All available substitutions areallowed. • Off indicates that no size substitutions are al...

Paper Weight menu Use To Plain Weight LightNormalHeavy Specify the relative weight of the plain paper loaded. Note: Normal is the factory default setting. Card Stock Weight LightNormalHeavy Specify the relative weight of the card stock loaded. Note: Normal is the factory default setting. Transparenc...

Use To Rough Envelope Weight LightNormalHeavy Specify the relative weight of the rough envelope loaded. Note: Normal is the factory default setting. Letterhead Weight LightNormalHeavy Specify the relative weight of the letterhead loaded. Note: Normal is the factory default setting. Preprinted Weight...

Use To Custom [x] Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Custom [x] as the paper type. Note: Custom [x] Loading is available only if the custom paper type is supported. Notes: • Off is the factory default setting for all Paper Loading menus. • Duplex...

Universal Setup menu Use To Units of Measure InchesMillimeters Specify the unit of measure. Note: Inches is the US factory default setting. Millimeters is the international factory default setting. Portrait Width 3–48 inches76–1219 mm Set the width for a portrait page orientation. Notes: • 8.5 inche...

Use To Network [x] Setup Page Print a report containing information about the network printer settings, such asthe TCP/IP address information. Notes: • This menu item is available when more than one network option isinstalled. • This menu item appears only in network printers or in printers connecte...

Use To Mac Binary PS OnOffAuto Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup ORNetwork [x] Setup ReportsNet...

Use To Enable FTP/TFTP YesNo Enable the built-in FTP server, which lets you send files to the printer using File TransferProtocol. Note: Yes is the factory default setting. Enable HTTP Server YesNo Enable the built-in Web server (Embedded Web Server). When enabled, you canmonitor and manage the prin...

Wireless menu Note: This menu is available only in printer models connected to a wireless network. To access the menu, navigate to any of the following: • Network/Ports > Standard Network > Standard Network Setup > Wireless • Network/Ports > Network [x] > Network [x] Setup > Wirele...

Use To Activate YesNo Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The address can be changed only fr...

Use To Parity EvenOddNoneIgnore Set the parity for serial input and output data frames. Note: None is the factory default setting. Honor DSR OnOff Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables....

Use To Device ‑ Initiated E ‑ mail NoneUse Device SMTP Credentials Specify what credentials will be used when communicating to the SMTPserver. Some SMTP servers require credentials to send an e-mail. Notes: • None is the factory default setting for Device ‑ Initiated E ‑ mail and User ‑ Initiated E ...

Confidential Print menu Use To Max Invalid PIN Off2–10 Limit the number of times an invalid PIN can be entered. Notes: • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confiden...

Use To Wiping Mode AutoManualOff Specify the mode for disk wiping. Note: Auto is the factory default setting. The printer determines when to initiate a disk wipe. Manual Wiping Start nowDo not start now Overwrite the disk space that has been used to hold data from a processed print job.This type of ...

Use To Configure Log Enable Audit YesNo Enable Remote Syslog NoYes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specify whether and how audit logs are created. Notes: • Enable Audit determines if events are recorded in the secure audit log andremote syslog. Yes is the factory default se...

Settings menu General Settings menu Use To Display Language EnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Set the language of the text appearing on the display. Note: Not all langu...

Use To Factory Defaults Do Not RestoreRestore Now Return the printer settings to the factory default settings. Notes: • Do Not Restore is the factory default setting. This keeps theuser ‑ defined settings. • Restore Now returns all printer settings to the factorydefault settings except Network/Ports...

Use To Separator Sheet Source Tray [x]Manual Feeder Specify the paper source for separator sheets. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order forManual Feeder to appear as a menu setting. Blank Pages Do Not Pri...

Finishing menu Use To Sides (Duplex) 1 sided2 sided Specify whether two ‑ sided (duplex) printing is set as the default for all print jobs. Notes: • 1 sided is the factory default setting. • When two-sided printing is selected and the media is not the same on bothsides, the media must be loaded in t...

Use To Paper Saver Off2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Specify that multiple ‑ page images be printed on one side of a paper. Notes: • Off is the factory default setting. • The number selected is the number of page images that prints per side. Paper Saver Ordering HorizontalReverse...

Use To Manual Color CMYK Image US CMYKEuro CMYKVivid CMYKOff CMYK Text US CMYKEuro CMYKVivid CMYKOff CMYK Graphics US CMYKEuro CMYKVivid CMYKOff Customize the CMYK color conversions. Notes: • US CMYK is the US factory default setting. US CMYK applies a color conversiontable that tries to produce out...

Utilities menu Use To Remove Held Jobs ConfidentialHeldNot RestoredAll Delete confidential and held jobs from the printer hard disk. Notes: • Selecting a setting affects only print jobs that are resident in the printer.Bookmarks, print jobs on flash drives, and other types of held jobs are notaffect...

PCL Emul menu Use To Font Source ResidentDiskDownloadFlashAll Specify the set of fonts used in the Font Name menu. Notes: • Resident is the factory default setting. It shows the factory default set offonts downloaded in the RAM. • Flash and Disk settings show all fonts resident in that option. Make ...

Use To Tray Renumber View Factory Defaults MPF Default = 8T1 Default = 1T2 Default = 4T3 Default = 5T4 Default = 20T5 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3 Display the factory default setting assigned to each tray, drawer, or feeder. Tray Renumber Restore Defaults YesNo Retur...

Use To Font Size 1–255 pt Set the default font size for HTML documents. Notes: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point increments. Scale 1–400% Scale the default font for HTML documents. Notes: • 100% is the factory default setting. • Scaling can be increase...

Use To Orientation PortraitLandscapeReverse PortraitReverse Landscape Set the image orientation. Note: Portrait is the factory default setting. Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain informationabout using the printer and ...

Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycling programs. ...

Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com...

Maintaining the printer Periodically, certain tasks are required to maintain optimum performance of your printer Warning—Potential Damage: Failure to replace parts and supplies when directed, may cause damage to your printer or prevent the printer from performing optimally. Ordering parts and suppli...

Recommended part numbers Part name Part number Photoconductor C734X20G Photoconductor, Multi ‑ Pack C734X24G Notes: • All four photoconductors should be replaced at the same time. • Reset the maintenance counter back to zero after installing the four new photoconductors. Ordering a fuser or a transf...

Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until youare ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • ...

Replacing the waste toner bottle 1 Locate the waste toner bottle release button on the left side of the printer. 2 Press the release button to the left, and then pull the waste toner bottle out to remove it from the printer. 2 1 3 Unpack the replacement waste toner bottle. 2 1 4 Peel the seal from t...

6 Place the bag into the shipping box used for the replacement part. 1 2 7 Peel the recycling label off and place it on the shipping box. 1 2 8 Insert the new waste toner bottle into the printer. 1 2 Replacing a photoconductor Notes: • Replace all four photoconductors at the same time for optimum pr...

Resetting the maintenance counter Reset the maintenance counter after installing a new photoconductor. When a “replace” or “low” message appears Follow this procedure when a photoconductor is replaced and 84 Replace [color] photoconductor , 84 [Color] photoconductor nearly low , or 84 [Color] photoc...

Cleaning the the printer parts Cleaning the interior of the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Make sure that the printer is turned off and unplu...

6 Close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal...

Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, follow the stepsoutlined in this section. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for oth...

• Make sure all paper sizes and types are set correctly in the printer control panel menus. • Store paper per manufacturer recommendations. Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the printer display. Open doors and covers, andremov...

200–201 paper jams Paper jam in the toner cartridge area 1 Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of inju...

Paper jam under the photoconductor units 1 Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot co...

Paper jam in the fuser area 1 Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allo...

i Pull and then rotate the green rectangular knob counterclockwise to firmly secure the top paper guide. 1 2 j Reinstall the fuser unit: 1 Align the fuser unit using the handholds on each side, and then insert it back into the printer. 2 Turn the screws clockwise to fasten the fuser securely. 4 Clos...

24x paper jam Paper jam in Tray 1 1 Open Tray 1. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close Tray 1. 4 Depending on your printer model, touch Continue, jam cleared or press . Clearing jams 212

Paper jam in one of the optional trays 1 Open the specified tray. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the tray. 4 Depending on your printer model, touch Continue, jam cleared or press . 250 paper jam 1 Pr...

Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is ...

Change [paper source] to [paper type] [paper size] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Papermenu on the printer control panel, and then select Finished changing paper . For non ‑ touch ‑ sc...

Load [paper source] with [paper size] Try one or more of the following: • Load the specified tray or feeder with the correct paper size. • To use the paper tray or feeder with the correct paper size, select Paper loaded, continue on the printer control panel. For non ‑ touch ‑ screen printer models,...

Restore held jobs? Try one or more of the following: • Select Restore on the printer control panel to restore all held jobs stored in the printer hard disk. For non ‑ touch ‑ screen printer models, press to confirm. • Select Do not restore if you do not want any print jobs to be restored. For non ‑ ...

34 Incorrect paper size, open [paper source] Try one or more of the following: • Load the correct paper size in the tray. • Select Continue to clear the message and print the job using a different paper tray. For non ‑ touch ‑ screen printer models, press to confirm. • Check tray length and width gu...

52 Not enough free space in flash memory for resources Try one or more of the following: • Select Continue to clear the message and continue printing. For non ‑ touch ‑ screen printer models, press to confirm. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fo...

55 Unsupported option in slot [x] 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option card from the printer system board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer...

57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. • Paper input options needed for the print job were removed. • The print job was created using data from a de...

58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the pr...

88.xx [Color] cartridge critically low The specified toner cartridge is critically low. 1 For instructions on replacing a toner cartridge, select More Information on the printer control panel. 2 Select Continue to clear the message and continue printing. For non ‑ touch ‑ screen printer models, pres...

Incorrect characters print • Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. • Make sure the SmartSwitch settings are set to On in the Network and...

Print jobs do not print Try one or more of the following: M AKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER From the printer control panel, check the status. If necessary, follow the recovery instructions. M AKE SURE THE PRINTER IS READY TO PRINT Make sure Ready appears on the display before sending ...

Print job takes longer than expected Try one or more of the following: R EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the printjob. T URN OFF THE P AGE P ROTECT SETTING 1 Depending on your printer model,...

Tray linking does not work These are possible solutions. Try one or more of the following: L OAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in each tray. U SE THE SAME P ...

C ONTACT CUSTOMER SUPPORT If you still cannot isolate the problem, then contact customer support. Solving option problems 2,000-sheet drawer problems C HECK THE DRAWER CONNECTION Make sure the 2,000 ‑ sheet drawer is properly connected to the printer. L OAD PAPER If the tray is empty, then load pape...

M AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For more information on installing the network printing software, do the following: 1 Open the Software and Documentation CD. 2 Click Additional . 3 Under Publications on this CD, select Networking Guide . Internal Solutions Port does not opera...

M AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see “Updating available options in the printer driver” on page 34. Paper tray problems Try one or more of the following: M AKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray....

M AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the paper does not exceed the maximum paper fill indicator located in the tray or feeder. M AKE SURE THE ENTIRE PAPER STACK IS SITTING FLAT IN THE TRAY Before loading the paper, do the following: • Flex the sheets back and forth to l...

Solving print quality problems If the solutions here do not correct the problem, contact customer support. You may have a printer part that requiresadjustment or replacement. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer,...

C HECK THE BACKGROUND DARKNESS OR REMOVAL SETTING • Adjust the darkness to a lighter setting. • Increase the background removal setting. M AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. Incorrect margins A B C D A B C D A B C D These are poss...

C HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the Paper menu on the printer control panel, check the Paper Type and Paper Weight settings. 2 Before sending the print job, specify the correct paper type sett...

L OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. A VOID TEXTURED PAPER WITH ROUGH FINISHES C HECK THE P APER T YPE SETTING Make sure the paper type setting matches the paper loaded in the tray or feeder:...

C HECK THE P APER T YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: • From the printer control panel Paper menu, check the Paper Type setting. • For Windows users, check this setting from Print Properties. • For Macintosh users, check this setting from th...

C ONTACT CUSTOMER SUPPORT If the problem continues, then the printer may need to be serviced. Repeating defects appear on prints ) ) ) Try one or more of the following: R EPLACE THE PRINT OR TONER CARTRIDGE Replace the cartridge of the color with the repeating defect, if the defects occur in the fol...

C HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray: 1 From the Paper menu on the printer control panel, check the Paper Type and Paper Weight settings. 2 Before sending the job to print, specify the correct paper type setting: • ...

M AKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTALLED CORRECTLY Remove and then reinstall the photoconductor. If the problem continues, then the photoconductor may need to bereplaced. M AKE SURE THE PRINT OR TONER CARTRIDGES ARE INSTALLED CORRECTLY , ARE NOT DEFECTIVE , AND NOT LOW ON TONE...

Streaked vertical lines appear on prints ABCDEABCDEABCDE Try one or more of the following: S ELECT ANOTHER TRAY OR FEEDER • From the printer control panel, navigate to: Paper Menu > Default Source > select a tray or feeder > Submit • For Windows users, select the paper source from Print Pro...

M AKE SURE THE APPLICATION HAS NOT SPECIFIED AN OFF ‑ WHITE BACKGROUND Check the application settings. M AKE SURE NO TONER IS IN THE PAPER PATH Contact customer support. Toner rubs off Try one or more of the following: C HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight set...

Uneven print density M AKE SURE THERE IS NO DEFECTIVE OR WORN PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. Solving color quality problems FAQ about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of c...

The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can becaused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjustthe Color Balance s...

5 Enter an increment value from 1–255. Note: The closer the value is to 1, the narrower the color sample range will appear. 6 Click Print . Embedded Web Server does not open Try one or more of the following: C HECK THE NETWORK CONNECTION Make sure the printer and computer are turned on and connected...

Notices Product information Product name: Lexmark C746n, C746dn, C746dtn, C748e, C748de, C748dte Machine type: 5026 Model(s): 310, 330, 510, 530 Edition notice April 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONA...

Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & ServicesLexmark International, Inc.740 West New Circle RoadLexington, KY 40550(859) 232–3000 Modular component notice Wireless ‑ equipped models contain the following modular com...

DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.Opasnost - Nevidljivo lasersko zra č enje ka...

Sleep Mode This product is designed with an energy-saving mode called Sleep Mode . The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this productis not used for a specified period of time, called the Sleep M...

Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatoryagencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons forthis device to satisfy the RF ex...

Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC,1999/5/EC, and 2005/32/EC on the approximation and harmonization of the laws of the Member States relating toelectromagnetic compatibility, safety of ...

Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ ΕΚ . English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with theessential...

Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased ...

Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of printsproduced by any product. Warranty service does not include repair of failures caused by: —Modification or unauthorized attachments —Accidents, misuse, abus...

Index Numerics 2,000 ‑ sheet drawer installing 32 2,000 ‑ sheet high ‑ capacity feeder loading 57, 99 200–201 paper jams 203202–203 paper jams 20824x paper jam 212250 paper jam 21331.xx Missing or defective [color]cartridge 22032.xx [Color] cartridge part numberunsupported by device 22034 Incorrect ...