Lexmark 41G0050 - Manual

Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices at...

a Align the keyholes with the screws. b Slide the cover down, and then turn each screw clockwise to tighten. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the pri...

5 Push the memory card straight into the connector until it clicks into place, and then push the latches to firmly attach the card into the connector. 1 2 2 6 Reattach the system board cover. Installing a flash memory or firmware card The system board has two connections for an optional flash memory...

Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unpl...

Installing a printer hard disk CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other device...

To install a printer hard disk directly on the system board: a Hold the edges of the printed circuit board assembly, and then align the standoffs of the printer hard disk tothe holes in the system board. Press down on the printer hard disk until the standoffs are in place. Warning—Potential Damage: ...

Removing a printer hard disk Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the system board. For more information, see “Accessi...

4 Remove the printer hard disk by pulling it upward to unseat the standoffs. 5 Set the printer hard disk aside. 6 Reattach the system board cover. Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb), and requires two or more tr...

Installing optional drawers CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: If you are accessing the system board or installing optional hardware or memory devices sometime after settin...

3 Optional 2,000 ‑ sheet high ‑ capacity feeder 5 Turn the printer back on. Attaching cables CAUTION—POTENTIAL INJURY: Do not set up this product or make any electrical or cabling connections, such as a power cord, a fax feature, or USB cable, during a lightning storm. Connect the printer to the com...

Setting up the printer software Installing the printer software Notes: • If you installed the printer software on the computer before but need to reinstall the software, then uninstallthe current software first. • Close all open software programs before installing the printer software. 1 Obtain a co...

In Windows 8 From the Search charm, type run , and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start , and then click Run . b In the Start Search or Run dialog, type control printers . c Press Enter , or click OK . 2 Depending on y...

• The network mask • A nickname for the printer (optional) Note: A printer nickname can make it easier for you to identify your printer on the network. You can choose to use the default printer nickname, or assign a name that is easier for you to remember. You will need an Ethernet cable to connect ...

– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentation thatcame with the access point, see the Embedded Web Server associated with the access point, or consult yoursystem support person. Installing the printer on a wireless network (Windows) Before install...

In Windows 7 or earlier a Click or click Start , and then click Run . b In the Start Search or Run dialog, type D:\setup.exe . c Press Enter or click OK . Note: D is the letter of your CD or DVD drive. 4 Click Install , and then follow the instructions on the computer screen. 5 Select Wireless conne...

1 2 2 Locate the printer MAC address. a From the printer control panel, navigate to: > Reports > > Network Setup Page > or > Reports > Network Setup Page b In the Standard Network Card section, look for UAA (MAC) . Note: You will need this information later. Enter the printer infor...

2 Click + . 3 If necessary, click Add Printer or Scanner or Add Other Printer or Scanner . 4 Click the IP tab. 5 Type the IP address of the printer in the address field, and then click Add . In Mac OS X version 10.4 1 From the Finder, navigate to: Applications > Utilities 2 Double ‑ click Printer...

6 Type the new IP address in the “Printer Name or IP Address” field. 7 Click OK > Close . For Macintosh users 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of ...

Using C746x Learning about the printer Selecting a location for the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. When selecting a location for the printer, leave enough room to open trays, covers, and...

3 Left side 150 mm (5.9 in.) 4 Rear 100 mm (3.9 in.) 5 Top 150 mm (5.9 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity input tray, a duple...

Using the four-arrow-button printer control panel 1 3 4 5 6 8 7 9 10 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQR 8 STU 9 WXYZ 0 2 Use the To 1 Display View the printer status. Allow printer setup and operation. 2 Select button Submit changes made in the printer settings. 3 Arrow buttons Scroll up and down...

Use the To 8 Home button Go to the home screen. 9 Indicator light Check the status of the printer. • Off —The printer is off. • Blinking green —The printer is warming up, processing data, or printing. • Solid green —The printer is on, but idle. • Blinking red —The printer requires operator intervent...

Loading the optional 550 ‑ sheet special media tray The optional 550 ‑ sheet special media tray (Tray 2), unlike any other trays, supports narrow paper sizes such as envelopes and A6. 1 2 3 4 1 Primary length guide 2 Length guide lock 3 Secondary length guide 4 Width guide CAUTION—POTENTIAL INJURY: ...

4 Push the length guide release latch to raise the length guide. Slide the guide to the correct position for the papersize you are loading, and then lock the guide. 5 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a levelsurface. 6 Load the pa...

Loading the multipurpose feeder The multipurpose feeder can hold approximately: • 100 sheets of 75 ‑ g/m 2 (20 ‑ lb) paper • 10 envelopes • 75 transparencies Note: Do not add or remove paper or specialty media while the printer prints from the multipurpose feeder or when the printer control panel in...

4 Load the paper or specialty media. Slide the stack into the multipurpose feeder until it comes to a stop. Notes: • Make sure paper or specialty media does not exceed the maximum paper fill indicator. • Load only one size and type of paper or specialty media at a time. • Paper or specialty media sh...

3 Change the paper size and type settings of the tray so that they do not match the settings of any other tray, and then click Submit . Warning—Potential Damage: The paper loaded in the tray should match the paper type name assigned in the printer. The temperature of the fuser varies according to th...

• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Name . 3 Type a name for the paper type, and then click Submit . 4 Select a custom type, and then verify that the correct paper type is associated with the cust...

3 From the Printer Usage list, select Max Speed or Max Yield . 4 Click Submit . Using the printer control panel 1 From the printer control panel, navigate to: > Settings > Settings > Print Settings > Setup Menu 2 From the Printer Usage list, select Max Speed or Max Yield . 3 Press . Prin...

• If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to view the held jobs list to print documents from the flash drive. Warning—Potential Damage: Do not touch the USB cable, any network adapter, any c...

Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel, navigate to: > Settings > > Security > > Confidential Print > select the print job type Print job type Description Max Invalid PIN Limits the number of times an invalid PIN...

6 From the printer control panel, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN > select the print job > specify the number of copies > Print • For other print jobs, navigate to: Held jobs &g...

Canceling a print job Canceling a print job from the printer control panel From the printer control panel, navigate to: > Canceling a print job from the computer For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run , and then navigate to: Apps list > Run &...

Checking the virtual display 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Network/Reports menu. The IP address appears asfour sets of numbers separated by periods, such as 123.123.123.123. • If you ...

Checking the status of parts and supplies from the Embedded Web Server Note: Make sure the computer and printer are connected to the same network. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address in the TCP/IP section in the Networ...

Use To On Reduce printer noise. • Print jobs will process at a reduced speed. • Printer engine motors do not start until a document isready to print. There is a short delay before the firstpage is printed. • If your printer has faxing capability, then fax sounds arereduced or disabled, including tho...

Using Hibernate Mode Hibernate is an ultra ‑ low power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP addre...

Securing the printer Locking the system board To lock access to the system board, attach a security lock to the printer in the location identified in the illustration. Theprinter is compatible with most laptop computer security locks. Statement of Volatility Your printer contains various types of me...

In high ‑ security environments, it may be necessary to take additional steps to make sure that confidential data stored in the printer hard disk cannot be accessed when the printer—or its hard disk—is removed from your premises. • Degaussing —Flushes the hard disk with a magnetic field that erases ...

3 Press the up or down arrow button until Wipe Disk appears, and then select one of the following: • Wipe disk (fast) —This lets you overwrite the disk with all zeroes in a single pass. • Wipe disk (secure) —This lets you overwrite the disk with random bit patterns several times, followed by a verif...

3 Navigate to: Disk Encryption > Enable Note: Enabling disk encryption will erase the contents of the printer hard disk. 4 Select Yes to proceed with disk wiping. Notes: • Do not turn off the printer during the encryption process. Doing so may result in loss of data. • Disk encryption can take fr...

Use the To 6 Indicator light Check the status of the printer. • Off —The printer is off. • Blinking green —The printer is warming up, processing data, or printing. • Solid green —The printer is on, but idle. • Blinking red —The printer requires operator intervention. 7 USB port Connect a flash drive...

Touch To 7 Status/Supplies • Display a warning or error message whenever the printer requires intervention tocontinue processing. • Access the messages screen for more information on the message, and how to clear it. 8 Tips View a context ‑ sensitive help information. This may also appear on the hom...

Sample touch screen 1 2 3 4 5 6 7 8 9 10 Touch To 1 Up arrow Scroll up. 2 Delete folder Delete the file you selected. 3 Left arrow Scroll to the left. 4 Right arrow Scroll to the right. 5 Right scroll increase Scroll to another value in increasing order. 6 Left scroll decrease Scroll to another valu...

Touch To 8 Accept Save a setting. 9 Cancel • Cancel an action or a selection. • Cancel out a screen and return to the previous screen. 10 Back Navigate back to the previous screen. Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on y...

Showing or hiding icons on the home screen 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Clic...

Setting up Forms and Favorites Icon Description The application helps you simplify and streamline work processes by letting you quickly find and printfrequently used online forms directly from the home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site...

Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer controlpanel, even when you are not physically near the network printer. From your computer screen, you can view the printerstatus, release held print jobs...

• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu > Custom Names . 3 Type a name for the paper type, and then click Submit . 4 Select a custom type, and then verify that the correct paper type is associated with the cus...

In Windows 8 From the Search charm, type Run , and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click , or click Start and then click Run . b In the Start Search or Run dialog, type control printers . c Press Enter , or click OK . 2 Double ‑ click...

Using the printer control panel 1 From the home screen, navigate to: > Settings > General Settings 2 Touch Press Sleep Button or Press and Hold Sleep Button . 3 Touch Hibernate > . Adjusting the brightness of the display To save energy, or if you are have trouble reading your display, adjus...

Paper and specialty media guidelines Notes: • Make sure the paper size, type, and weight are set correctly on the computer or on the printer control panel. • Flex, fan, and straighten specialty media before loading it. • The printer may print at a reduced speed to prevent damage to the fuser. • For ...

When printing on labels: • Use labels designed specifically for laser/LED printers. Check with the manufacturer or vendor to verify that: – The labels can withstand temperatures up to 225°C (437°F) without sealing, excessive curling, wrinkling, orreleasing hazardous emissions. Note: Labels can be pr...

Weight The printer trays can automatically feed paper weights up to 90 g/m 2 (24 lb bond) grain long paper. The manual feeder can automatically feed paper weights up to 163 g/m 2 (43 lb bond) grain long paper. Paper lighter than 60 g/m 2 (16 lb) might not be stiff enough to feed properly, causing ja...

• Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.),such as optical character recognition (OCR) forms In some cases, registration can be adjusted with a software application to successfully print on these forms. • Coated papers (er...

• Suitable smoothness (100–200 Sheffield units, or 140–350 Bendtsen units, European) Note: Some much smoother papers (such as premium 24 lb laser papers, 50–90 Sheffield units) and much rougher papers (such as premium cotton papers, 200–300 Sheffield units) have been engineered to work verywell in l...

Paper size anddimension Standard550 ‑ sheet tray Optional550 ‑ sheet tray Optional550 ‑ sheet specialty mediadrawer Optional2,000 ‑ sheet high ‑ capacity feeder Multipurposefeeder Manualpaper Manualenvelope Duplex 7 3/4 Envelope(Monarch) 98.4 x 190.5 mm(3.875 x 7.5 in.) X X 2 X 2 X 2 X 9 Envelope 98...

Understanding printer menus Menus list Supplies Menu Paper Menu Reports Settings Replace SupplyCyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan Photoconductor Magenta Photoconductor Yellow Photoconductor Black PhotoconductorWaste Toner Bottle Fuser Transfer Module Default Sourc...

Supplies menu Use To Replace Supply All 1 All Photoconductors 2 Cyan PhotoconductorMagenta PhotoconductorYellow PhotoconductorBlack Photoconductor Reset the supply counter for the replacementphotoconductor or for all photoconductors. • Select Yes to reset the supply counter. • Select No to exit. Not...

Use To Fuser Early WarningLowReplaceMissingOK Show the status of the fuser. Transfer Module Early WarningLowReplaceMissingOK Show the status of the transfer module. 1 This menu appears only in non ‑ touch ‑ screen printer models. 2 This menu appears only in touch ‑ screen printer models. Paper menu ...

Use To Manual Paper Type Plain PaperCard StockTransparencyRecycledGlossyHeavy GlossyLabelsVinyl LabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRoug/Cotton Custom Type [x] Specify the type of paper being manually loaded. Note: Plain paper is the factory default setting. Manual Envel...

Substitute Size menu Use To Substitute Size OffStatement/A5Letter/A4All Listed Substitute a specified paper size if the requested paper size is not available. Notes: • All Listed is the factory default setting. All available substitutions areallowed. • Off indicates that no size substitutions are al...

Paper Weight menu Use To Plain Weight LightNormalHeavy Specify the relative weight of the plain paper loaded. Note: Normal is the factory default setting. Card Stock Weight LightNormalHeavy Specify the relative weight of the card stock loaded. Note: Normal is the factory default setting. Transparenc...

Use To Rough Envelope Weight LightNormalHeavy Specify the relative weight of the rough envelope loaded. Note: Normal is the factory default setting. Letterhead Weight LightNormalHeavy Specify the relative weight of the letterhead loaded. Note: Normal is the factory default setting. Preprinted Weight...

Use To Custom [x] Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Custom [x] as the paper type. Note: Custom [x] Loading is available only if the custom paper type is supported. Notes: • Off is the factory default setting for all Paper Loading menus. • Duplex...

Universal Setup menu Use To Units of Measure InchesMillimeters Specify the unit of measure. Note: Inches is the US factory default setting. Millimeters is the international factory default setting. Portrait Width 3–48 inches76–1219 mm Set the width for a portrait page orientation. Notes: • 8.5 inche...

Use To Network [x] Setup Page Print a report containing information about the network printer settings, such asthe TCP/IP address information. Notes: • This menu item is available when more than one network option isinstalled. • This menu item appears only in network printers or in printers connecte...

Use To Mac Binary PS OnOffAuto Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup ORNetwork [x] Setup ReportsNet...

Use To Enable FTP/TFTP YesNo Enable the built-in FTP server, which lets you send files to the printer using File TransferProtocol. Note: Yes is the factory default setting. Enable HTTP Server YesNo Enable the built-in Web server (Embedded Web Server). When enabled, you canmonitor and manage the prin...

Wireless menu Note: This menu is available only in printer models connected to a wireless network. To access the menu, navigate to any of the following: • Network/Ports > Standard Network > Standard Network Setup > Wireless • Network/Ports > Network [x] > Network [x] Setup > Wirele...

Use To Activate YesNo Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The address can be changed only fr...

Use To Parity EvenOddNoneIgnore Set the parity for serial input and output data frames. Note: None is the factory default setting. Honor DSR OnOff Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables....

Use To Device ‑ Initiated E ‑ mail NoneUse Device SMTP Credentials Specify what credentials will be used when communicating to the SMTPserver. Some SMTP servers require credentials to send an e-mail. Notes: • None is the factory default setting for Device ‑ Initiated E ‑ mail and User ‑ Initiated E ...

Confidential Print menu Use To Max Invalid PIN Off2–10 Limit the number of times an invalid PIN can be entered. Notes: • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confiden...

Use To Wiping Mode AutoManualOff Specify the mode for disk wiping. Note: Auto is the factory default setting. The printer determines when to initiate a disk wipe. Manual Wiping Start nowDo not start now Overwrite the disk space that has been used to hold data from a processed print job.This type of ...

Use To Configure Log Enable Audit YesNo Enable Remote Syslog NoYes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specify whether and how audit logs are created. Notes: • Enable Audit determines if events are recorded in the secure audit log andremote syslog. Yes is the factory default se...

Settings menu General Settings menu Use To Display Language EnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Set the language of the text appearing on the display. Note: Not all langu...

Use To Factory Defaults Do Not RestoreRestore Now Return the printer settings to the factory default settings. Notes: • Do Not Restore is the factory default setting. This keeps theuser ‑ defined settings. • Restore Now returns all printer settings to the factorydefault settings except Network/Ports...

Use To Separator Sheet Source Tray [x]Manual Feeder Specify the paper source for separator sheets. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order forManual Feeder to appear as a menu setting. Blank Pages Do Not Pri...

Finishing menu Use To Sides (Duplex) 1 sided2 sided Specify whether two ‑ sided (duplex) printing is set as the default for all print jobs. Notes: • 1 sided is the factory default setting. • When two-sided printing is selected and the media is not the same on bothsides, the media must be loaded in t...

Use To Paper Saver Off2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Specify that multiple ‑ page images be printed on one side of a paper. Notes: • Off is the factory default setting. • The number selected is the number of page images that prints per side. Paper Saver Ordering HorizontalReverse...

Use To Manual Color CMYK Image US CMYKEuro CMYKVivid CMYKOff CMYK Text US CMYKEuro CMYKVivid CMYKOff CMYK Graphics US CMYKEuro CMYKVivid CMYKOff Customize the CMYK color conversions. Notes: • US CMYK is the US factory default setting. US CMYK applies a color conversiontable that tries to produce out...

Utilities menu Use To Remove Held Jobs ConfidentialHeldNot RestoredAll Delete confidential and held jobs from the printer hard disk. Notes: • Selecting a setting affects only print jobs that are resident in the printer.Bookmarks, print jobs on flash drives, and other types of held jobs are notaffect...

PCL Emul menu Use To Font Source ResidentDiskDownloadFlashAll Specify the set of fonts used in the Font Name menu. Notes: • Resident is the factory default setting. It shows the factory default set offonts downloaded in the RAM. • Flash and Disk settings show all fonts resident in that option. Make ...

Use To Tray Renumber View Factory Defaults MPF Default = 8T1 Default = 1T2 Default = 4T3 Default = 5T4 Default = 20T5 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3 Display the factory default setting assigned to each tray, drawer, or feeder. Tray Renumber Restore Defaults YesNo Retur...

Use To Font Size 1–255 pt Set the default font size for HTML documents. Notes: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point increments. Scale 1–400% Scale the default font for HTML documents. Notes: • 100% is the factory default setting. • Scaling can be increase...

Use To Orientation PortraitLandscapeReverse PortraitReverse Landscape Set the image orientation. Note: Portrait is the factory default setting. Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain informationabout using the printer and ...

Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycling programs. ...

Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com...

Maintaining the printer Periodically, certain tasks are required to maintain optimum performance of your printer Warning—Potential Damage: Failure to replace parts and supplies when directed, may cause damage to your printer or may prevent the printer from performing optimally. Ordering parts and su...

Recommended part numbers Part name Part number Photoconductor C734X20G Photoconductor, Multi ‑ Pack C734X24G Notes: • All four photoconductors should be replaced at the same time. • Reset the maintenance counter back to zero after installing the four new photoconductors. Ordering a fuser or a transf...

Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until youare ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • ...

Replacing the waste toner bottle 1 Locate the waste toner bottle release button on the left side of the printer. 2 Press the release button to the left, and then pull the waste toner bottle out to remove it from the printer. 2 1 3 Unpack the replacement waste toner bottle. 2 1 4 Peel the seal from t...

6 Place the bag into the shipping box used for the replacement part. 1 2 7 Peel the recycling label off and place it on the shipping box. 1 2 8 Insert the new waste toner bottle into the printer. 1 2 Replacing a photoconductor Notes: • Replace all four photoconductors at the same time for optimum pr...

Resetting the maintenance counter Reset the maintenance counter after installing a new photoconductor. When a “replace” or “low” message appears Follow this procedure when a photoconductor is replaced and 84 Replace [color] photoconductor , 84 [Color] photoconductor nearly low , or 84 [Color] photoc...

Cleaning the the printer parts Cleaning the interior of the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer warranty. 1 Make sure that the printer is turned off and unplu...

6 Close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal...

Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, follow the stepsoutlined in this section. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for oth...

• Make sure all paper sizes and types are set correctly in the printer control panel menus. • Store paper per manufacturer recommendations. Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the printer display. Open doors and covers, andremov...

200–201 paper jams Paper jam in the toner cartridge area 1 Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of inju...

Paper jam under the photoconductor units 1 Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot co...

Paper jam in the fuser area 1 Open the front door. Warning—Potential Damage: To avoid overexposing the photoconductor units, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allo...

i Pull and then rotate the green rectangular knob counterclockwise to firmly secure the top paper guide. 1 2 j Reinstall the fuser unit: 1 Align the fuser unit using the handholds on each side, and then insert it back into the printer. 2 Turn the screws clockwise to fasten the fuser securely. 4 Clos...

24x paper jam Paper jam in Tray 1 1 Open Tray 1. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close Tray 1. 4 Depending on your printer model, touch Continue, jam cleared or press . Clearing jams 213

Paper jam in one of the optional trays 1 Open the specified tray. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close the tray. 4 Depending on your printer model, touch Continue, jam cleared or press . 250 paper jam 1 Pr...

Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is ...

Change [paper source] to [paper type] [paper size] Try one or more of the following: • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the Papermenu on the printer control panel, and then select Finished changing paper . For non ‑ touch ‑ sc...

Load [paper source] with [paper size] Try one or more of the following: • Load the specified tray or feeder with the correct paper size. • To use the paper tray or feeder with the correct paper size, select Paper loaded, continue on the printer control panel. For non ‑ touch ‑ screen printer models,...

Restore held jobs? Try one or more of the following: • Select Restore on the printer control panel to restore all held jobs stored in the printer hard disk. For non ‑ touch ‑ screen printer models, press to confirm. • Select Do not restore if you do not want any print jobs to be restored. For non ‑ ...

34 Incorrect paper size, open [paper source] Try one or more of the following: • Load the correct paper size in the tray. • Select Continue to clear the message and print the job using a different paper tray. For non ‑ touch ‑ screen printer models, press to confirm. • Check tray length and width gu...

52 Not enough free space in flash memory for resources Try one or more of the following: • Select Continue to clear the message and continue printing. For non ‑ touch ‑ screen printer models, press to confirm. Downloaded fonts and macros not previously stored in flash memory are deleted. • Delete fo...

55 Unsupported option in slot [x] 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option card from the printer system board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer...

57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. • Paper input options needed for the print job were removed. • The print job was created using data from a de...

58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the pr...

88.xx [Color] cartridge critically low The specified toner cartridge is critically low. 1 For instructions on replacing a toner cartridge, select More Information on the printer control panel. 2 Select Continue to clear the message and continue printing. For non ‑ touch ‑ screen printer models, pres...

Incorrect characters print • Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode. • Make sure the SmartSwitch settings are set to On in the Network and...

Print jobs do not print Try one or more of the following: M AKE SURE THERE IS NO PROBLEM WITH YOUR PRINTER From the printer control panel, check the status. If necessary, follow the recovery instructions. M AKE SURE THE PRINTER IS READY TO PRINT Make sure Ready appears on the display before sending ...

Print job takes longer than expected Try one or more of the following: R EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the printjob. T URN OFF THE P AGE P ROTECT SETTING 1 Depending on your printer model,...

Tray linking does not work These are possible solutions. Try one or more of the following: L OAD THE SAME SIZE AND TYPE OF PAPER • Load the same size and type of paper in each tray to be linked. • Move the paper guides to the correct positions for the paper size loaded in each tray. U SE THE SAME P ...

C ONTACT CUSTOMER SUPPORT If you still cannot isolate the problem, then contact customer support. Solving option problems 2,000-sheet drawer problems C HECK THE DRAWER CONNECTION Make sure the 2,000 ‑ sheet drawer is properly connected to the printer. L OAD PAPER If the tray is empty, then load pape...

M AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For more information on installing the network printing software, do the following: 1 Open the Software and Documentation CD. 2 Click Additional . 3 Under Publications on this CD, select Networking Guide . Internal Solutions Port does not opera...

M AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see “Updating available options in the printer driver” on page 34. Paper tray problems Try one or more of the following: M AKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray....

M AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the paper does not exceed the maximum paper fill indicator located in the tray or feeder. M AKE SURE THE ENTIRE PAPER STACK IS SITTING FLAT IN THE TRAY Before loading the paper, do the following: • Flex the sheets back and forth to l...

Solving print quality problems If the solutions here do not correct the problem, contact customer support. You may have a printer part that requiresadjustment or replacement. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer,...

Gray background on prints ABCDE ABCDE ABCDE Try one or more of the following: C HECK THE BACKGROUND DARKNESS OR REMOVAL SETTING • Adjust the darkness to a lighter setting. • Increase the background removal setting. M AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT OR TONER CARTRIDGE Replace the worn or...

Light colored line, white line, or incorrectly colored line appears on prints ABCDEABCDE A B C D E A B C D E A B C D E Try one or more of the following: M AKE SURE THERE IS NO DEFECTIVE PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. For more information, see the instruction sheet ...

Print irregularities Try one or more of the following: L OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. C HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the pa...

Print is too dark Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS • From the Quality menu on the printer control panel, select a lower value for these settings. • For Windows users, change these settings from Print Properties. • For Macintosh users: 1 Choos...

Print is too light Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may betoo low. • Change these settings from the printer control panel Quality me...

C ONTACT CUSTOMER SUPPORT If the problem continues, then the printer may need to be serviced. Printer is printing blank pages Try one or more of the following: M AKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE PRINT OR TONER CARTRIDGE Remove the cartridge and make sure the packing material is prop...

Repeating defects appear on prints ) ) ) Try one or more of the following: R EPLACE THE PRINT OR TONER CARTRIDGE Replace the cartridge of the color with the repeating defect, if the defects occur in the following instances: • Every 33 mm (1.30 in.) of the page • Every 35.3 mm (1.39 in.) of the page ...

Shadow images appear on prints C HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray: 1 From the Paper menu on the printer control panel, check the Paper Type and Paper Weight settings. 2 Before sending the job to print, specify the...

Solid color or black pages appear on prints M AKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTALLED CORRECTLY Remove and then reinstall the photoconductor. If the problem continues, then the photoconductor may need to bereplaced. M AKE SURE THE PRINT OR TONER CARTRIDGES ARE INSTALLED CORRECT...

M AKE SURE THERE IS NO WORN , DEFECTIVE , OR EMPTY PRINT OR TONER CARTRIDGE Replace the worn, defective, or empty cartridge. Streaked vertical lines appear on prints ABCDEABCDEABCDE Try one or more of the following: S ELECT ANOTHER TRAY OR FEEDER • From the printer control panel, navigate to: Paper ...

M AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the worn or defective fuser. M AKE SURE THE PRINTER HAS BEEN RECALIBRATED RECENTLY Select Color Adjust in the Quality menu. M AKE SURE THE APPLICATION HAS NOT SPECIFIED AN OFF ‑ WHITE BACKGROUND Check the application settings. M AKE SURE NO TONER...

Uneven print density M AKE SURE THERE IS NO DEFECTIVE OR WORN PRINT OR TONER CARTRIDGE Replace the worn or defective cartridge. Solving color quality problems FAQ about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of c...

The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can becaused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjustthe Color Balance s...

5 Enter an increment value from 1–255. Note: The closer the value is to 1, the narrower the color sample range will appear. 6 Click Print . Embedded Web Server does not open Try one or more of the following: C HECK THE NETWORK CONNECTION Make sure the printer and computer are turned on and connected...

Notices Product information Product name: Lexmark C746n, C746dn, C746dtn, C748e, C748de, C748dte Machine type: 5026 Model(s): 310, 330, 510, 530 Edition notice November 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATI...

Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,registered in the United States and/or other countries. MarkTrack and PrintCryption are trademarks of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., ...

Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply wi...

Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 55 dBA Ready 33 dBA Values are subject to change. See www.lexmark.com for cur...

This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching themetal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protection ...

DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zra č enje ka...

Sleep Mode This product is designed with an energy-saving mode called Sleep Mode . The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this productis not used for a specified period of time, called the Sleep M...

Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne eststrictement interdite par la réglementation d'Industry Canada. En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictementinter...

Polski Niniejszym Lexmark International, Inc. o ś wiadcza, ż e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ł ymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e ou...

To obtain warranty service you may be required to present proof of original purchase. You may be required to deliveryour product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.You are responsible for loss of, or damage to, a product in transit...

Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance ornonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actualdamages up to the limit set forth in the following ...

Index Numerics 2,000 ‑ sheet drawer installing 32 2,000 ‑ sheet high ‑ capacity feeder loading 59, 101 200–201 paper jams 204202–203 paper jams 20924x paper jam 213250 paper jam 21431.xx Missing or defective [color]cartridge 22132.xx [Color] cartridge part numberunsupported by device 22134 Incorrect...