Page 6 - Safety information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a da...
Page 7 - About your printer; Thank you for choosing this printer!; Minimizing your printer's environmental impact; Conserving energy; Conserving paper
About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of y...
Page 8 - Finding information about the printer; Publications
Conserving ink • Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are ideal for printing documents that are mostly text. • Use font types and font settings that requires less ink. Most programs or applications let you adjust the darkness of the...
Page 10 - Understanding the parts of the printer
What are you looking for? Find it here Telephone support In the US, call us at: 1 ‑ 800 ‑ 332 ‑ 4120 Monday–Friday (8:00 AM–11:00 PM ET), Saturdayand Sunday (11:00 AM–8:00 PM ET) Support telephone numbers and hours of operation foryour region or country can be found on the Support Website ( http://s...
Page 13 - Ordering and replacing supplies; Ordering ink cartridges
Ordering and replacing supplies Ordering ink cartridges Lexmark S410 Series models (except Lexmark S419) Item Return Program cartridge 1 Regular cartridge 2 Black cartridge 150 Not available High ‑ yield black cartridge 150XL 150XLA Yellow color cartridge 150 Not available High ‑ yield yellow color ...
Page 14 - Using genuine Lexmark ink cartridges; Removing ink cartridges
• For best results, use only genuine Lexmark ink cartridges. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and ourinks are formulated to work with your printer and help extend the life of your produ...
Page 15 - Installing ink cartridges; Ordering paper and other supplies
Installing ink cartridges 1 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge. If your ink cartridge comes with a twist cap, then remove the cap. 1 2 3 2 Insert each ink cartridge. Slide your finger along the ink cartridge until the cartridge clicks in...
Page 16 - Recycling Lexmark products
Paper Paper size Lexmark Photo Paper • Letter • A4 • 4 x 6 in. • L Lexmark PerfectFinish Photo Paper • Letter • A4 • 4 x 6 in. • L Notes: • Availability may vary by country or region. • For best results when printing photos or other high-quality images, use Lexmark Photo Paper or LexmarkPerfectFinis...
Page 17 - Using the printer control panel buttons and menus; Replacing the language sheet
Using the printer control panel buttons and menus Replacing the language sheet A language sheet is used to label buttons on the printer control panel. Language sheets can be replaced anytime,depending on which language you want to use. Some languages are available only in select printer models. Note...
Page 18 - Using the printer control panel
7 Raise the printer control panel until it clicks into place. 8 Close the printer, and then fully extend the paper exit tray. Using the printer control panel 1 2 3 4 5 6 7 Use To 1 Power • Turn the printer on and off. • Switch to Sleep mode. Note: When the printer is on, press to switch to Sleep mod...
Page 20 - Changing the Sleep timeout; Saving paper and energy
Use To 11 Address Book Access fax numbers from a saved list of numbers. 12 Color Switch to color mode. 13 Black Switch to black ‑ and ‑ white mode. 14 Start Start a job, depending on which mode is selected. 15 Cancel • Cancel a print, copy, scan, or fax job in progress. • Clear current settings or e...
Page 21 - Restoring factory default settings
To optimize energy efficiency, reduce the Sleep timeout and Screen Brightness: 1 From the printer control panel, navigate to: > Setup > O K > Device Setup > O K > Sleep > O K 2 Press the up or down arrow button to select or use the keypad to enter the Sleep timeout value, and then ...
Page 22 - Using the printer software; Minimum system requirements; Supported operating systems; Using the Windows printer software; Software installed during printer installation
Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space. Supported operating systems • Microsoft Windows 7 (SP1) • Microsoft Windows Server 2008 (R2 SP1) • Microsoft Windows Server 2008 (SP1) • Microsoft Windows Server 2003 (SP2) • Microsof...
Page 23 - Printer software
If you did not install these additional programs during initial installation, then reinsert the installation software CD, runthe installation software, and then click Advanced Options > Install Additional Software . Printer software Use the To Lexmark TM Printer Home (referred to as Printer Home)...
Page 24 - Using the Macintosh printer software; Launching the Print dialog; Launching an application
Use the To Printing Preferences When you click File > Print > Properties with a document open, a Printing Preferences dialog appears. The dialog lets you select options for the print job,such as the following: • Select the number of copies to print. • Print two ‑ sided copies. • Select the pap...
Page 25 - Accessing Web links; Finding and installing optional software; For Windows users
• To take advantage of the full features of your printer, select the custom install option during installation, andthen select all packages listed. Accessing Web links Web links are links to predefined Web pages that are saved in the printer folder. 1 From the Finder, navigate to: Applications > ...
Page 26 - Updating the printer software; Downloading PCL and PS drivers (Windows only); Uninstalling the printer software
Updating the printer software For Windows users 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Select your printer, and then click Product Update . 4 Follow the instructions on the computer screen. For Macintosh users 1 From the Find...
Page 27 - Installing the printer software
3 Double ‑ click Uninstaller . 4 Follow the instructions on the computer screen. Installing the printer software Note: If you installed the printer software on this computer before but need to reinstall the software, then uninstall the current software first. For Windows users 1 Close all open softw...
Page 28 - Loading paper and original documents; Loading paper
Loading paper and original documents Loading paper 1 Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. 2 Open the paper feed guard. 3 Place the paper at the center of the paper support. Note: Use the indicators on th...
Page 29 - Paper and specialty media guidelines
4 Adjust the paper guides so they rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides. 5 Close the paper feed guard. 6 From the printer control panel, select or con...
Page 31 - Saving paper settings
Load up to Make sure that 25 sheets of photo/glossy paper • The printable or glossy side of the paper is loaded faceup.If you are not sure which side is printable, then see theinstructions that came with the paper. • The paper guides rest against the edges of the paper. • You do not touch or scratch...
Page 32 - Loading original documents on the scanner glass; Loading original documents into the ADF
Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. Loading original documents into the ADF You can load up to 35 sheets of an original document into the ADF for scanning, copying, and faxing. You can l...
Page 33 - Printing; Tips for printing; Printing basic documents; Printing a document
Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Do not touch the dupl...
Page 34 - Collating printed copies; Changing the print order of pages
Collating printed copies When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copiesas groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. • To prevent...
Page 35 - For Macintosh users; Printing multiple pages on one sheet
4 To change the current page order, select the Reverse page order check box. 5 Click OK to close any printer software dialogs. 6 Click OK or Print . For Macintosh users 1 With a document open, choose File > Page Setup . 2 From the Page Setup dialog, set the printer, paper size, and orientation. 3...
Page 36 - Printing on specialty media; Printing envelopes
8 Adjust other settings as needed. 9 Click Print . Printing on specialty media Printing envelopes For Windows users 1 With a document open, click File > Print . 2 Click Properties , Preferences , Options , or Setup . 3 Navigate to: Paper/Finishing tab > Paper size list > select your envelop...
Page 37 - Printing on labels
Printing on labels Notes: • Make sure the top of the label sheet feeds into the printer first. • Make sure the adhesive on the labels does not extend to within 1 mm of the edge of the label sheet. • Make sure the paper guide or paper guides rest against the edges of the label sheet. • Use full label...
Page 38 - Working with photos; Supported file types
Printing on custom ‑ size paper For Windows users 1 With a document open, click File > Print . 2 Click Properties , Preferences , Options , or Setup . 3 Navigate to: Paper/Finishing tab > Manage Custom Sizes > New 4 Type a name and adjust the settings as needed to create a custom size, and ...
Page 39 - Using a flash drive with the printer; Printing photos from a flash drive
Using a flash drive with the printer Make sure the flash drive contains files that are supported by the printer. For more information, see “Supported filetypes” on page 38. 1 Insert a flash drive into the USB port. FL AS H D RIV E Notes: • The flash drive uses the same port that is used for a PictBr...
Page 40 - Printing photos from a PictBridge-enabled digital camera
Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera withoutusing a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the came...
Page 41 - Printing on both sides of the paper (duplexing); Printing on both sides of the paper (duplexing) automatically
Printing on both sides of the paper (duplexing) Printing on both sides of the paper (duplexing) automatically Notes: • The automatic duplex unit supports A4 ‑ and letter ‑ size paper. It also supports plain, premium plain, ColorLok certified plain, heavy plain, and letterhead paper types. • Do not r...
Page 42 - Setting the duplex printing dry time; Using the control panel
9 From the Two ‑ Sided pop ‑ up menu, choose Long ‑ Edge binding or Short ‑ Edge binding . • For Long ‑ Edge binding, pages are bound along the long edge of the page (left edge for portrait, top edge for landscape). Portrait Landscape 1 2 1 2 • For Short ‑ Edge binding, pages are bound along the sho...
Page 43 - Managing print jobs; Finding the print queue for your printer
For Macintosh users 1 From the Apple menu, navigate to: System Preferences > Print & Fax > select your printer 2 Navigate to: Open Print Queue > Printer Setup > Driver tab or Printer Setup > Installable Options 3 From the Two ‑ Sided Printing Dry Time pop ‑ up menu, choose a dry t...
Page 44 - Creating a print queue; Setting your printer as the default printer
Creating a print queue For Windows users 1 From the Printer Tasks area, click Add a Printer . 2 Follow the instructions on the computer screen. For more information, see the documentation that came with your operating system. For Macintosh users 1 From the Print & Fax area, click + . 2 If necess...
Page 45 - Changing the default printing mode; Pausing print jobs
Changing the default printing mode To conserve ink, you can change the default printing mode for all print jobs to Draft or Quick Print. It uses less ink andis recommended for printing text-only documents. If you need to change to a different print mode to print photos orother high-quality documents...
Page 46 - Resuming print jobs; Canceling print jobs
Resuming print jobs For Windows users 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . The printers folder opens. 4 Right ‑ click the printer, and then select Open or See what's printing . 5 Resume the print job: • ...
Page 47 - Printing from a mobile device; Supported printers
For Macintosh users 1 Click the printer icon on the Dock. The print queue dialog appears. 2 Choose the job you want to cancel, and then click Delete . Printing from a mobile device What is LexPrint? LexPrint is a free application that lets you print easily from your iPad, iPhone, or iPod touch using...
Page 48 - Copying; Tips for copying; Making copies
Copying ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (such aspostcards ...
Page 49 - Copying an ID card; Enlarging or reducing images
When you select color or black ‑ only printing, the light that corresponds to your choice comes on. 7 Press . Note: The selected copy settings are reset to the factory default after two minutes of printer inactivity. Copying an ID card 1 Load plain A4 ‑ or letter ‑ size paper. 2 From the printer con...
Page 50 - Making a copy lighter or darker; Collating copies using the printer control panel; Placing separator sheets between copies
4 Press the left or right arrow button to set the copy quality. 5 Press . Making a copy lighter or darker 1 Load paper. 2 Load the original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, navigate to: > Copy > O K > Darkness 4 Press the left ...
Page 51 - Copying multiple pages on one sheet; Placing an overlay message on each page; Removing the background of a copy
3 From the printer control panel, navigate to: > Copy > O K > Separator Sheets Note: Collate must be set to On for the separator sheets to be placed between copies. If Collate is set to Off, then the separator sheets are added at the end of the print job. 4 Press the left or right arrow but...
Page 52 - Making a two
4 Press the left or right arrow button to select the amount of background removal. 5 Press . Making a two-sided (duplex) copy Making a two ‑ sided (duplex) copy automatically The automatic duplex unit supports A4 ‑ and letter ‑ size paper. If you need to make two ‑ sided copies using other paper siz...
Page 53 - Canceling copy jobs
6 Select the copy mode: • Press to switch to color mode. • Press to switch to black ‑ and ‑ white mode. When you select color or black ‑ only printing, the light that corresponds to your choice comes on. 7 Press to print on one side of the paper. 8 Load the next page of the document. • If you are co...
Page 54 - Scanning; Tips for scanning; Scanning to a local computer
Scanning ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only in select printer models. If you purchased a printer without an ADF, then load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (such aspostcards...
Page 55 - Scanning to a network computer; Scanning to a flash drive or memory card
Scanning to a network computer 1 Load the original document faceup into the ADF or facedown on the scanner glass. 2 From the printer control panel, navigate to: > Scan > O K > Computer 3 Press the left or right arrow button to manually select the name of the destination computer, and then p...
Page 56 - Scanning photos for editing; Scanning documents for editing
Scanning photos for editing For Windows users 1 Load photo or photos facedown on the scanner glass. 2 Click or Start . 3 Click All Programs or Programs , and then select the printer program folder from the list. 4 Navigate to: Printer Home > select your printer > Scan • If you want to scan a s...
Page 58 - Scanning to a PDF
5 Select Email photo , Email document , or Email PDF . Note: You can select Email document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears. When the scan is finished, a new e ‑ mail message is created with the scanned document automatically...
Page 59 - Scanning FAQ; How can I improve the quality of a scan?; Canceling scan jobs
3 From the list of devices, select your printer. Note: For information on finding the list of devices, check the documentation that came with the application or search for Scanning an image in the Search field of the Help menu. 4 Adjust the scan settings as needed. If applicable, click ? on the prev...
Page 60 - Setting up the printer to e-mail; Setting up the e-mail function; Creating an e
E-mailing Before you can send an e-mail, you must first configure the network connection and e-mail settings of your printer. Setting up the printer to e-mail Setting up the e-mail function For Windows users 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program fo...
Page 61 - Tips for e
3 Navigate to: Contacts tab > Individuals tab 4 Click to open the Address Book. Note: To add contacts, you need to import contacts from the Address Book on your Macintosh computer. If the contact is not in the Mac Address Book, then first add the contact to the address book and then import it. 5 ...
Page 63 - Faxing; Setting up the printer to fax; Scenario 1: Standard telephone line; Setup 1: Printer is connected to a dedicated fax line
Faxing CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ ‑ 11) cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting this product to the publicswitched telephone network. CAUTION—SHOCK HAZARD: Do not use the fax feature during...
Page 64 - Setup 2: Printer is sharing the line with an answering machine
Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE EXT LINE To connect: 1 Connect the cable from the wall jack to the port of the printer. 2 Remove the protective plug from the port of the printer, and then connect the answering machin...
Page 67 - Scenario 3: VoIP telephone service
3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. 4 To connect a telephone to the printer, remove the protective plug from the port of the printer and then connect the telephone to the port. Scenario 3: VoIP telephone service EXT LINE To ...
Page 68 - Scenario 4: Digital telephone service through a cable provider; Setup 1: Printer is connected directly to a cable modem
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. EXT LINE To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the othe...
Page 69 - or region
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug yourdevices into the cable modem. Your cable telephone service comes from the wall jacks. EXT ...
Page 72 - Connecting the printer to a wall jack in Germany; N F N
EXT LINE To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. TheF port is for telephones. N F N Faxing 72
Page 73 - Entering your user information; Setting the fax header
Connect the printer to any of the N ports. EXT LINE PHONE LINE N F N To connect: 1 Connect one end of a telephone cable to the port of the printer. 2 Connect the other end of the cable to the RJ ‑ 11 adapter, and then connect the adapter to an N port. 3 If you want to connect a telephone and answeri...
Page 74 - Setting the fax footer; Configuring the fax settings; Configuring fax settings using the printer control panel
3 Press the arrow buttons to scroll to Fax Number , and then press O K . 4 Enter your fax number or your telephone number, and then press O K . Setting the fax footer From the printer control panel, navigate to: > Setup > O K > Fax Setup > O K > Ringing and Answering > O K > Fax...
Page 75 - Configuring fax settings using the fax software; Using the Fax Setup Wizard in Windows
From here You can Ringing and Answering • Set the printer to receive faxes automatically or manually. TurnAuto Answer to On or Off. • Adjust the ringing volume. • Set the number of rings. This is important if you choose to receivefaxes automatically (Auto Answer On). • Set the distinctive ring. If y...
Page 76 - Using the Printer Settings in Macintosh; Creating a contact list; Creating a contact list using the printer control panel
Using the Printer Settings in Macintosh 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click Printer Settings . 3 Configure the fax settings using the printer software. To view the help information for the fax software, click Help ...
Page 77 - Creating a contact list using the fax software
Creating a contact list using the fax software For Windows users 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Click Printer Home > Fax > Edit contact list . The Contacts tab of the Printer Setup Utility opens. 4 Click Select ...
Page 78 - Sending faxes; Tips for sending faxes; Sending faxes using the printer control panel
Sending faxes ADF Scanner glass Use the ADF for multiple ‑ page documents. Note: The ADF is available only on select models. If you purchased a printer without an ADF, load originaldocuments or photos on the scanner glass. Use the scanner glass for single pages, small items (such aspostcards or phot...
Page 79 - Sending faxes using the computer; Receiving faxes; Tips for receiving faxes
Tip: • You can send a broadcast fax to up to 30 recipients. Sending faxes using the computer For Windows users 1 With a document open, click File > Print . 2 Make sure the appropriate printer is selected, and then click Properties , Preferences , Options , or Setup . 3 Click the Fax tab, and then...
Page 80 - Receiving faxes automatically; Receiving faxes manually
Receiving faxes automatically 1 Make sure that Auto Answer is on: From the printer control panel, navigate to: > Setup > O K > Fax Setup > O K > Ringing and Answering > O K > Auto Answer > O K > On > O K 2 Set the number of rings before the printer picks up incoming fax...
Page 81 - Faxing FAQ; What is a splitter and what type of splitter should I use?; What is my fax number?
Faxing FAQ If I skipped the fax setup initially, do I need to run the installer again to set up thefax? You do not need to run the installer again. You can set up and configure the fax through the fax software that wasinstalled with the printer software. 1 Connect the printer to the telephone line. ...
Page 83 - How can I check the dial tone?; Make sure the telephone line and the wall jack are working; How do I adjust the speaker volume on the printer?; Adjusting the dialing volume
How can I check the dial tone? A dial tone lets you know if the telephone line is working or if the printer is properly connected to the telephone line.If you encounter problems sending and receiving faxes, then make sure you can hear a dial tone on the line and throughthe printer. Make sure the tel...
Page 84 - How do I send a fax at a scheduled time?
How can I make sure that fax calls go to the printer and voice calls go to theanswering machine? To make sure the printer picks up incoming faxes, set Auto Answer to On, and then set the printer to pick up after agreater number of rings than the answering machine. For example, if the answering machi...
Page 85 - How do I send a fax using a phone calling card?
4 Enter the time you want to send the fax, and then press O K . 5 Press to start scanning the document and to save the scheduled fax. The printer sends the fax at the designated time. Do not turn off the printer or unplug it from the telephone line before the scheduled time. How do I send a fax usin...
Page 86 - How do I forward a fax?; Can I retrieve failed faxes?
How do I forward a fax? 1 From the printer control panel, navigate to: > Setup > O K > Fax Setup > O K > Ringing and Answering > O K > Fax Forward > O K 2 Press the arrow buttons to scroll to Forward or Print & Forward , and then press O K . 3 Using the keypad, enter the ...
Page 87 - Networking; Installing the printer on a wireless network; Wireless network compatibility
Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routersthat are Wi-Fi certified. Supported network security options The printer supports three wireles...
Page 88 - No Security; Printing a network setup page
No Security It is not recommended to use no security at all on a home wireless network. Using no security means that anyone withinrange of your wireless network can use your network resources—including Internet access— if your wireless networkis connected to the Internet. The range of your wireless ...
Page 89 - Information you will need during advanced wireless setup; Wireless Mode; Channel; Authentication; Encryption
Information you will need during advanced wireless setup The Wireless Setup Utility does not detect the wireless network SSID for you during advanced wireless setup. You mustknow the following information before configuring the wireless printer settings manually: Wireless Mode Check your wireless ne...
Page 91 - Installing the printer on other computers
Installing the printer on other computers Once the printer is set up on the wireless network, it can be accessed wirelessly by any other computer on the network.However, you will need to install the printer driver on every computer that will access it. You do not need to configurethe printer again, ...
Page 92 - Special wireless installation instructions; Before you begin
Indicator light Printer status Blinking green • The printer has been configured for an Ethernet network, but it cannot establish a connection with thenetwork. • The printer is out of the range of the access point (wireless router). • The printer is trying to communicate with the access point, but th...
Page 94 - Advanced wireless setup; Creating an ad hoc wireless network; In Windows Vista or later
Advanced wireless setup Creating an ad hoc wireless network You can set up an ad hoc network if you: • Do not have an access point or wireless router. • Do not have a wireless network (but do have a wireless network adapter for your computer). • Want to set up a standalone network between the printe...
Page 95 - In Windows XP
Windows Vista will enable the ad hoc network for you. It will appear in the “Connect to a network” dialog under“Available networks,” indicating that the computer is configured for the ad hoc network. 4 Close the Windows Control Panel and any remaining windows. 5 Insert the installation software CD, ...
Page 96 - Adding a printer to an existing ad hoc wireless network
19 It may take a few minutes for your computer to recognize the new settings. To check the status of your network: a Right ‑ click the Wireless Network Connections icon. b Select View Available Wireless Networks . • If the network is listed but the computer is not connected, then select the ad hoc n...
Page 97 - Configuring the printer wirelessly using WPS (Windows only); Configuring Wi
For Macintosh users 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double ‑ click Wireless Setup Assistant . 3 Follow the instructions on the computer screen. Configuring the printer wirelessly using WPS (Windows only) With Wi ‑ Fi Protec...
Page 98 - Using the printer wirelessly
Switching between USB, Ethernet, and wireless connections (Windows only) You can change the way you access your printer, depending on your needs. The following procedures assume that youhave configured your printer for one type of connection and that the printer drivers are installed on the computer...
Page 101 - Sharing a printer in a Windows environment
3 A second print queue will be created. Remove the wireless queue if you do not want to switch back to accessingthe printer over a wireless connection. Using the printer over an Ethernet network Select the connection type that describes how you currently access your printer: If the printer is curren...
Page 102 - Sharing a printer in a Macintosh environment
2 Identify the printer: a On the computer that is attached to the printer, open the printers folder: 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . b Right ‑ click the name of your printer. c Click Sharing or Prin...
Page 103 - Configuring security
Configuring security Simple wireless networks require WEP keys or a WPA/WPA2 passphrase, or may not have any security at all.More ‑ advanced wireless network security can require one or more certificates and an authentication server. If the network requires a certificate and you do not have it, fill...
Page 104 - Configuring 802.1X Authentication; Networking FAQ; What is Wi
Configuring 802.1X Authentication The information you must complete is dependent on the 802.1X security mechanism you select. Some require usernames, passwords, and/or certificates. If your network contains multiple access points with different modes ofauthentication, then you can select and configu...
Page 105 - Where do I find my WEP key or WPA/WPA2 passphrase?; Where do I find my SSID?
Where do I find my WEP key or WPA/WPA2 passphrase? • Contact your system support person. – The person who set up your network usually keeps the WEP key or WPA/WPA2 passphrase. – If your wireless network was set up by your Internet Service Provider (ISP), then you might find the information in the do...
Page 106 - How do I find out what type of security my network is using?; How are home networks configured?
What is a network? A network is a collection of devices such as computers, printers, Ethernet hubs, access points, and routers connectedtogether for communication through cables or through a wireless connection. A network can be wired, wireless, ordesigned to have both wired and wireless devices. Ho...
Page 107 - Wireless network examples
There are many different ways a network can be set up. Four common examples appear below. Note: The printers in the following diagrams represent printers with internal print servers built into them so that they can communicate over a network. Wireless network examples Scenario 1: Mixed wired and wir...
Page 108 - Why do I need a USB cable?
Scenario 3: Wireless network with no Internet access • Computers and printers connect to the network using a wireless access point. • The network has no connection to the Internet. Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a ...
Page 109 - How are infrastructure and ad hoc networks different?
The USB port on the computer and on the printer are each marked with . Note: Do not connect the USB cable until prompted to do. 1 If the USB port at the back of the printer is covered by a sticker, then make sure to remove it. 2 Firmly plug the square end of the USB cable into the back of the printe...
Page 110 - Finding the signal strength; Checking computer connectivity
In ad hoc mode, a computer with a wireless network adapter communicates directly with a printer equipped with a wireless print server. Infrastructure Ad hoc Characteristics Communication Through an access point Directly between devices Security More security options WEP or no security Range Determin...
Page 111 - How can I improve wireless signal strength?
How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal istoo weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer.To determine if the...
Page 112 - For Macintosh users with an AirPort base station
How can I make sure my computer and printer are connected to the samewireless network? If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. TheSSID of the printer must match the SSID of the computer, if the computer is already connected t...
Page 113 - For Macintosh users with an access point; What is a MAC address?
In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the computer is connected to is displayed in the Network menu. 2 Write down the SSID. For Macintosh users with an access point 1 Type the IP address of the...
Page 114 - How do I find the MAC address?; What is an IP address?
How do I find the MAC address? Network devices have a unique hardware identification number to distinguish them from other devices on the network.This is called the MAC (Media Access Control) address. Other devices sometimes use a type of MAC address called Universally Administered Address (UAA). Wh...
Page 115 - How do I locate IP addresses?; How are IP addresses assigned?
What is TCP/IP? Networks are able to function when computers, printers, and other devices are able to send data to each other, eitherthrough cables or wireless signals. This transfer of data is made possible by sets of data transmission rules called protocols . A protocol can be thought of as a lang...
Page 116 - What is the difference between Guided and Advanced setup?
What is a key index? An access point (wireless router) can be configured with as many as four WEP keys. Only one key is used on the networkat a time, however. The keys are numbered, and the number of a key is referred to as its key index. All devices on thewireless network must be configured to use ...
Page 117 - Maintaining the printer; Maintaining ink cartridges; Checking ink levels; Aligning the printhead
Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle everyweek if it is plugged into a properly grounded, working electrical outlet. It will briefly come out of Sleep mode or willtemporarily t...
Page 118 - Cleaning the printhead nozzles; Cleaning the exterior of the printer
Cleaning the printhead nozzles If you have not been using the printer for a long period, then you may need to clean the printhead nozzles to improvethe quality of your prints. Keep your printer plugged to a properly grounded, working electrical outlet to allow it toperform automatic maintenance cycl...
Page 119 - Cleaning the scanner glass; Moving the printer to another location
Cleaning the scanner glass Clean the scanner glass and other related parts when vertical streaks appear on your printed pages or when you seemarks or smudges on such parts. 1 Dampen a clean, lint ‑ free cloth with water. 2 Gently wipe clean the scanner glass and other related parts. 1 2 3 4 1 Backin...
Page 121 - Troubleshooting; Before you troubleshoot; Incorrect language appears on the display
Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a properly grounded, working electrical outlet. • Make sure the printer is turned on. • Make sure the printer is securely connected to the comput...
Page 122 - Software did not install
3 To confirm the setting, press the left or right arrow button to scroll to Yes , and then press O K . Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the printers folder or as aprinter option when sending a print job, then try...
Page 123 - USB
S ELECT YOUR PRINTER FROM THE P RINT DIALOG BEFORE SENDING THE PRINT JOB Note: This solution applies to Macintosh users only. 1 With a document open, choose File > Print . 2 From the printer pop-up menu, choose your printer, and then click Print . If your printer does not appear in the Printer li...
Page 124 - Printer is printing blank pages; Printer is busy or does not respond
Printer is printing blank pages Blank pages may be caused by improperly installed ink cartridges. R EINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see “Replacing ink cartridges” on page 14 for more information. If the cartridges do not seem to fit,...
Page 126 - Understanding printer messages; Alignment Problem; Cannot Collate Job
Understanding printer messages Alignment Problem Try any of the following: • Check the ink cartridges. 1 Open the printer, and then remove and reinstall the ink cartridges. 2 Load a plain and unmarked A4 ‑ or letter ‑ size paper. The printer will read any markings on used paper, which could cause th...
Page 127 - Ink Cartridge Error
Close Printer The printer is open. Close the printer to clear the message. Fax Memory Full Reduce the resolution or the number of pages of the fax. Touch OK or press OK , depending on your printer model, to clear the message. Note: This deletes the fax job from the printer memory. Ink Cartridge Erro...
Page 129 - Printer Memory Full; Printhead Cannot Move; Printhead Error; Remove and reinsert the printhead
Printer Memory Full Try one or more of the following: • Depending on your printer model, touch OK or press O K to clear the message, and then try printing again. • From the computer, adjust the printer settings to reduce the quality of the print job, and then try printing again. Printhead Cannot Mov...
Page 130 - Printhead Missing
3 Wipe the printhead contacts and the contacts inside the printhead carrier using a clean, lint ‑ free cloth. 4 Reinsert the printhead, and then close the latch until it clicks into place. 1 2 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then turn ...
Page 131 - Printhead Unsupported
2 Insert the printhead, and then close the latch until it clicks into place. Note: Make sure to install the ink cartridges into the printhead. For more information, see “Replacing ink cartridges” in the User’s Guide . 3 Close the printer. • Press to clear the message. • If your printer did not come ...
Page 132 - Printhead Warning
4 Remove the unsupported printhead. 5 Insert the supported printhead, and then close the latch until it clicks into place. Note: Make sure to install the ink cartridges into the printhead. For more information, see “Replacing ink cartridges” in the User’s Guide . 6 Close the printer. • Visit the Lex...
Page 133 - Jams and misfeeds troubleshooting
Scanned Document Too Long The scan job exceeds the maximum number of pages. Press to clear the message and cancel the current scan job. Scanner Disabled Try one or more of the following: • Check the printer software settings or the Administration settings from the printer to enable the scanner. For ...
Page 134 - Paper jam in the printer; Check the jam clearance area
• “Paper jam in the duplex unit” on page 137 • “Paper jam in the ADF (select models only)” on page 138 • “Paper or specialty media misfeeds” on page 140 Paper jam in the printer Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Check the ...
Page 135 - Paper jam in the exit tray
3 Firmly grasp the paper on both sides, and then gently pull it out. Note: Make sure all paper fragments are removed. 4 Reattach the jam clearance cover until it clicks into place. 1 2 5 Close the printer. 6 Touch OK or press O K , depending on your printer model. Paper jam in the exit tray 1 Firmly...
Page 136 - Paper jam in the paper support
Paper jam in the paper support Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. 1 Remove the paper support. 2 Firmly grasp the paper, and then gently pull it out. Note: Make sure all paper fragments are removed. Troubleshooting 136
Page 137 - Paper jam in the duplex unit
3 Reattach the paper support until it clicks into place. 4 Touch OK or press O K , depending on your printer model. Paper jam in the duplex unit Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. 1 Push down the duplex latch, and then remo...
Page 138 - Paper jam in the ADF (select models only); Check the ADF
3 Reinsert the duplex unit until it clicks into place to clear the message. 4 If necessary, touch OK or press O K , depending on your printer model. Paper jam in the ADF (select models only) Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jam...
Page 140 - Check under the ADF tray; Paper or specialty media misfeeds
Check under the ADF tray 1 Remove the ADF tray. 1 2 2 Firmly grasp the paper on both sides, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Reattach the ADF tray until it snaps into place. 4 Touch OK or press O K , depending on your printer model. Paper or specialty m...
Page 141 - Print troubleshooting; Poor quality at the edges of the page
C HECK PAPER LOADING • Load a smaller amount of paper into the printer. • Load paper with the print side faceup. (If you are not sure which side is the printable side, see the instructionsthat came with the paper.) • Check the loading instructions for your paper or specialty media. R EMOVE EACH PAGE...
Page 143 - Copy and scan troubleshooting; Copier or scanner does not respond
A DD MEMORY TO THE COMPUTER Consider upgrading the RAM. Computer slows down when printing If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: C HECK THE USB CONNECTION BETWEEN THE PRINTER AND COMPUTER If your computer is connected to ...
Page 144 - Scanner unit does not close; Poor copy or scanned image quality
Scanner unit does not close 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit. Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: C LEAN THE S...
Page 145 - Fax troubleshooting
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with . Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port. R ESTART THE COMPUTER Scanning takes too long or freezes ...
Page 146 - Fax troubleshooting checklist; Connection checklist; Cannot send faxes
Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL filter, VoIP device,or cable modem where you connected the printer. Make sure yo...
Page 147 - Cannot receive faxes
E NABLE ERROR CORRECTION Errors and blurs may appear in the faxed document if there is too much noise on the line. This option enables theprinter to transmit the bad blocks of data again and correct the errors. When a fax has too many errors, the fax maybe rejected by the receiving fax machine. 1 Fr...
Page 148 - Cannot run the fax software
If the printer is sharing the telephone line with a telephone subscribed to voice mail, then make sure that the followingare set: • Auto Answer is Off (if you have only one number on the telephone line). • The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring s...
Page 149 - Fax error messages on the printer control panel
M AKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE You need to connect the printer to your telephone line (through a standard wall jack, a DSL filter, a VoIP adapter, ora cable modem) before you can open the fax software and configure the fax settings. Fax error messages on the printer control ...
Page 151 - Network troubleshooting; The Continue button is unavailable
Network troubleshooting • “Wireless troubleshooting checklist” on page 153 • “The Continue button is unavailable” on page 151 • “Cannot print and there is a firewall on the computer” on page 152 • “Communication with printer lost when connected to Virtual Private Network (VPN)” on page 153 The Conti...
Page 152 - Cannot print and there is a firewall on the computer
R ECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer. Note: Make sure the printer is not in Sleep mode. Press and hold for three seconds to turn off the printer. 2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply. 3 After one minute, reconnect ...
Page 153 - Wireless troubleshooting; Wireless troubleshooting checklist
Communication with printer lost when connected to Virtual Private Network(VPN) You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same tim...
Page 159 - Resolving intermittent wireless communications issues
1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . 4 Right ‑ click the printer, and then select Properties or Printer properties from the menu. 5 Click the Ports tab. 6 Click the box next to Enable bidirectional suppo...
Page 160 - IP
E LIMINATE SOURCES OF INTERFERENCE Common household items can potentially disrupt wireless network communications. Cordless phones (but notcellular phones), microwave ovens, baby monitors, almost any kitchen appliance, wireless surveillance equipment,nearby wireless networks, and any appliance conta...
Page 162 - Notices; Product information
Notices Product information Product name: Lexmark S410 Series Machine type: 4448 Model(s): S410 Series: 401, 40E Edition notice October 2011 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICA...
Page 165 - Waste from Electrical and Electronic Equipment (WEEE) directive; Product disposal
Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the EuropeanUnion. We encourage the recycling of our products. If you have further questions about recycling options, visit the L...
Page 166 - Product power consumption; Sleep Mode
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 15 to 32C (60 to 90F) Shi...
Page 167 - Industry Canada compliance statement
By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 240 minutes. Settingthe Sleep Mode Timeout to a low value reduces energy consumption, but may increase the response time of the product.Setting the Sleep Mode Timeout to a high value maintains a fast respon...
Page 168 - Notice to users of the Canadian telephone network
provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See yoursetup documentation for more information. The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephoneline. Excessive RENs on...
Page 169 - Avis réservé aux utilisateurs du réseau téléphonique du Canada; Notice to users of the New Zealand telephone network
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customerterminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It isrecommended that the customer install an appropriate AC surge arrestor in ...
Page 172 - Notice to users in the European Union
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conformeaux spécifications techniques d'Industry Canada. Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004/108/EC...
Page 174 - Statement of Limited Warranty; Limited warranty; Limited warranty service
Statement of Limited Warranty Lexmark S410 Series Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to...
Page 175 - Additional rights
Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of printsproduced by any product. Warranty service does not include repair of failures caused by: —Modification or unauthorized attachments —Accidents, misuse, abus...
Page 176 - Index; Numerics
Index Numerics 2 ‑ sided, fax setting 74 802.1X authentication 104 A ad hoc SSID 94WEP 94 ad hoc network 109ad hoc wireless network adding a printer 96creating using Macintosh 94creating using Windows 94 additional computers installing wireless printer 91 Address Book setting up 76, 77 Address Book,...