Page 3 - iii; Table of Contents
iii 4098-00X Table of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi General Information . . . . . . . . . . . . . . . . . . . . ....
Page 4 - iv
iv Service Manual 4098-00X Carrier Transport Motor Removal . . . . . . . . . . . . . . . . . . . . . . . . .4-4Encoder Sensor / Temperature Sensor Removal . . . . . . . . . . . . .4-4Encoder Strip Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4Front Cover Removal . . . ....
Page 5 - Preface
Preface v Preface This manual describes the Lexmark Z51 Color Jetprinter (4098-001)and contains maintenance procedures for service personnel. It isdivided into the following chapters: 1. General Information contains a general description of the printer and the maintenance approach used to repair it....
Page 6 - Safety Information; Consignes de Sécurité
vi Service Manual Safety Information • This product is designed, tested and approved to meet strictglobal safety standards with the use of specific Lexmarkcomponents. The safety features of some parts may not alwaysbe obvious. Lexmark is not responsible for the use of otherreplacement parts. • The m...
Page 7 - vii; Norme di sicurezza
Safety Information vii Norme di sicurezza • Il prodotto è stato progettato, testato e approvato in conformità a severi standard di sicurezza e per l’utilizzo con componentiLexmark specifici. Le caratteristiche di sicurezza di alcuneparti non sempre sono di immediata comprensione. Lexmarknon è respon...
Page 8 - viii; Pautas de Seguridad
viii Service Manual Pautas de Seguridad • Este producto se ha diseñado, verificado y aprobado paracumplir los más estrictos estándares de seguridad globalusando los componentes específicos de Lexmark. Puede quelas características de seguridad de algunas piezas no seansiempre evidentes. Lexmark no se...
Page 9 - ix; Informació de Seguretat
Safety Information ix Informació de Seguretat • Aquest producte està dissenyat, comprovat i aprovat per tald'acomplir les estrictes normes de seguretat globals amb lautililització de components específics de Lexmark. Lescaracterístiques de seguretat d'algunes peces pot ser que nosempre siguin òbvies...
Page 11 - General Information; Operator Panel
General Information 1-1 4098-001 1. General Information The Lexmark Z51 Color Jetprinter TM is an electro-mechanical printer that creates characters and graphics by composing programmedpatterns of ink dots using a printhead and liquid ink. The printheaduses small heater plates and nozzles to control...
Page 12 - Maintenance Approach; “Indicator Light Table” on page 2-1; Abbreviations
1-2 Service Manual 4098-001 Maintenance Approach The diagnostic information in this manual leads you to the correctfield replaceable unit (FRU) or part. Use the symptom index, servicechecks, and diagnostic aids to determine the symptom and repairthe failure. Begin with “Indicator Light Table” on pag...
Page 13 - Diagnostic Information; Start; “Error Indicator Table”; Indicator Light Table
Diagnostic Information 2-1 4098-001 2. Diagnostic Information Start Service error indications are a series of Power light flashes. There isa pause between each series of flashes. If your printer has an errorindicator, locate the series of flashes in the “Error Indicator Table” on page 2-2 . and take...
Page 14 - Error Indicator Table
2-2 Service Manual 4098-001 Error Indicator Table Numberof Power Light Flashes ServiceError(Logged) ErrorName Error Description Action 2 81 Carrier stall No carrier emittersignals received,carrier not moving Go to “Carrier TransportServiceCheck” onpage 2-8 . Ensure thedriver isinstalledcorrectly. 3 ...
Page 17 - POST Symptom Table
Diagnostic Information 2-5 4098-001 POST Symptom Table Symptom Action No power light and nomotors run Go to the “Power Service Check” on page 2-13 . Paper feed gears do notturn Go to the “Paper Feed Service Check” on page 2-11 . Carrier does not move Go to the “Carrier Transport Service Check” on pa...
Page 18 - Symptom Tables; Carrier Transport Problems
2-6 Service Manual 4098-001 Symptom Tables Locate the symptom in the following tables and take the indicatedaction. Carrier Transport Problems Maintenance Station Problems Operator Panel Problems Printer Communication Table Symptom Action • No carrier movement• Slow carrier movement• Carrier stops• ...
Page 19 - Paper Feed Problems
Diagnostic Information 2-7 4098-001 Paper Feed Problems Power Problems Print Quality Problems Symptom Action • Fails to pick paper• Picks more than one sheet of paper • Picks paper but fails to feed• Paper jams• Paper fails to exit• Noisy paper feed Go to the “Paper Feed Service Check” on page 2-11 ...
Page 20 - Service Checks; Carrier Transport Service Check
2-8 Service Manual 4098-001 Service Checks Carrier Transport Service Check FRU Action 1 System Board Unplug the printer and disconnect the carriertransport motor connector (J5) from the systemboard. Plug in the printer and check forapproximately +30 V dc between (J5-1) andground at the system board....
Page 22 - Maintenance Station Service Check
2-10 Service Manual 4098-001 Maintenance Station Service Check The maintenance station has three functions: 1. Wipes the printhead nozzles to clear them of dirt. 2. Provides a place for the printheads to spit all nozzles keeping them clear prior to printing. 3. Seals the printheads when not in use t...
Page 23 - Paper Feed Service Check
Diagnostic Information 2-11 4098-001 Paper Feed Service Check If your printer does not have paper jam problems, continue with theservice check. If your printer does have a paper jam problems,examine it for the following before you begin the service check: • Check the entire paper path for obstructio...
Page 25 - Paper Path Service Check; “Paper Feed Service Check” on page 2-11; Power Service Check
Diagnostic Information 2-13 4098-001 Paper Path Service Check Examine the printer for the following before you begin this servicecheck: • Check the entire paper path for obstructions. • Be sure the paper guide is not worn/ broken and positionedagainst the paper without binding. • Be sure the correct...
Page 26 - Print Quality Service Check
2-14 Service Manual 4098-001 Print Quality Service Check FRU Action 1 Print Cartridge Be sure the machine contains good printcartridges. 2 Color PrintCartridge CrossContamination WiperPrint Cartridge Cross contamination of color inks results inincorrect colors printed, as when green prints foryellow...
Page 29 - Auto Compensator Assembly Operation
Diagnostic Aids 3-1 4098-001 3. Diagnostic Aids Auto Compensator Assembly Operation The auto compensator assembly is a paper pick device thatgenerates its own normal force which is inherent in the fundamentaldesign of the pick arm. If light media is used, the auto compensatorassembly picks very gent...
Page 30 - Print Test Page
3-2 Service Manual 4098-001 Print Test Page To Run: • Install known good Color and Black Print Cartridges • Hold down the Paper Feed button and Power On. • Continue to hold the Paper Feed button down until POSTcompletes. What Prints: • Code Level and Code Level Date. • Current Ambient Temperature in...
Page 32 - Encoder Sensor Test
3-4 Service Manual 4098-001 Encoder Sensor Test To start the Test: • Unplug power to the printer. • Remove the rear cover. • Place a 2 pin jumper on J13 • Hold down the Paper Feed button. • Plug power to the printer. • Release the button when both Lights turn off(approximately 5 seconds). To Test: •...
Page 33 - Clear NVRAM
Diagnostic Aids 3-5 4098-001 Clear NVRAM To Run: • Unplug power to the printer. • Remove the rear cover. • Place a 2 pin jumper on J14 • Place a sheet of paper in the manual sheet feeder far enough toactivate the paper sensor. • Open the access cover. • Hold down the Power and Paper Feed buttons. • ...
Page 35 - Repair Information; Note: Read the following before handling electronic parts.; Handling ESD-Sensitive Parts
Repair Information 4-1 4098-001 4. Repair Information This chapter explains how to make adjustments to the printer andhow to remove defective parts. Note: Read the following before handling electronic parts. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensiti...
Page 36 - Adjustments; CAUTION: Unplug the power cord before removing any parts.; Releasing Plastic Latches
4-2 Service Manual 4098-001 Adjustments The user is directed, in the Printer Control program, to perform thebidirectional alignment adjustments after replacing a print cartridge. Removal Procedures The following procedures are arranged according to the name of theprinter part discussed. CAUTION: Unp...
Page 38 - Carrier Transport Motor Removal; Remove the two screws {C}securing the carrier transport motor; Encoder Sensor / Temperature Sensor Removal
4-4 Service Manual 4098-001 Carrier Transport Motor Removal 1. Remove all covers. 2. Remove the sheet feeder. 3. Disconnect (J5) the carrier transport motor connector {A}from the system board. 4. Remove the belt {B}from the carrier transport motor pulley. 5. Remove the two screws {C}securing the car...
Page 44 - System Board Removal
4-10 Service Manual 4098-001 System Board Removal 1. Remove all covers. 2. Remove the sheet feeder. 3. Disconnect all connectors from the system board. 4. Remove the two screws securing the system board to the carrier frame. Note: when removing the system board, be careful not todamage the EOF flag....
Page 45 - Connector Locations
Connector Locations 5-1 4098-001 5. Connector Locations J1 System Board J5 Transport Motor J6 Printhead J10 Printhead J11 Printhead J12 Paper Feed Motor J13 Test Jumper J14 Test Jumper J16 Operator Panel
Page 47 - Preventive Maintenance; Lubrication Specifications
Preventive Maintenance 6-1 4098-001 6. Preventive Maintenance This chapter contains the lubrication specifications. Follow theserecommendations to prevent problems and maintain optimumperformance. Lubrication Specifications Lubricate only when parts are replaced or as needed, not on ascheduled basis...
Page 49 - How to Use This Parts Catalog
Parts Catalog 7-1 4098-001 7. Parts Catalog How to Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority ofidentical parts, they are shown on the same list. Common partsare shown by one index number. Parts peculiar to one or theother of the assemblies are listed separatel...
Page 54 - Assembly 3: Paper Feed
Page 58 - Assembly 4: Electronics
7-10 Service Manual 4098-001 Assembly 4: Electronics
Page 62 - Assembly 6: Carrier Transport
7-14 Service Manual 4098-001 Assembly 6: Carrier Transport
Page 64 - Assembly 7: Maintenance Station
7-16 Service Manual 4098-001 Assembly 7: Maintenance Station
Page 67 - Index
X-1 Index A Abbreviations 1-2 Adjustments 4-2 Assemblies 1 Covers 7-2 2 Frames 7-4 3 Paper Feed 7-6 3 Paper Feed (cont.) 7-8 4 Electronics 7-10 5 Carrier 7-12 6 Carrier Transport 7-14 7 Maintenance Station 7-16 C Connector Locations 5-1 D Diagnostic Aids Auto Compensator Operation 3-1 Encoder Test 3...
Page 68 - Part Numbers
X-2 EOF 4-9 Exit Roller 4-6 Front Cover 4-5 Gear Plate 4-5 Gutter Pad 4-5 Large Feed Roller 4-6 Maintenance Station 4-5 Mid Frame 4-6 Operator Panel 4-6 Paper Feed Motor 4-7 Printhead Cable & Cradle 4-8 Rear Cover 4-8 Sheet Feeder 4-9 Small Feed Roller Holder 4-9 Small Feed Rollers 4-9 Star Whee...
Page 70 - BUSINESS REPLY MAIL
NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES ————————————————————————————————————————————————————— Cut Along L ine P O S TAG E W I L L B E PA I D B Y A D D R E S S E E L E X M A R K I N T E R N AT I O N A L I N CD E PA RT M E N T D 2 2 A BU I L D I N G 0 3 2 - 27 4 0 N E W C I R C L E ROA D N...
