Page 3 - Table of Contents
v 4097-00X Table of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi General Information . . . . . . . . . . . . . . . . . . . . . ....
Page 4 - vii; Preface
Preface vii 4097-00X Preface This manual is divided into the following chapters: 1. General Information contains a general description of the printer and the maintenance approach used to repair it. Special tools and test equipment are listed in this chapter, as well as general environmental and safe...
Page 5 - viii; Safety Information; Consignes de Sécurité
viii Service Manual 4097-00X Safety Information • This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement...
Page 6 - ix; Norme di sicurezza
Safety Information ix 4097-00X Norme di sicurezza • Il prodotto è stato progettato, testato e approvato in conformità a severi standard di sicurezza e per l’utilizzo con componenti Lexmark specifici. Le caratteristiche di sicurezza di alcune parti non sempre sono di immediata comprensione. Lexmark n...
Page 7 - Pautas de Seguridad
x Service Manual 4097-00X Pautas de Seguridad • Este producto se ha diseñado, verificado y aprobado para cumplir los más estrictos estándares de seguridad global usando los componentes específicos de Lexmark. Puede que las características de seguridad de algunas piezas no sean siempre evidentes. Lex...
Page 8 - xi; Informació de Seguretat
Safety Information xi 4097-00X Informació de Seguretat • Aquest producte està dissenyat, comprovat i aprovat per tal d'acomplir les estrictes normes de seguretat globals amb la utililització de components específics de Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre ...
Page 9 - xii
Page 10 - General Information; Power Consumption; Operator Panel
General Information 1-1 4097-00X 1. General Information The Lexmark 3200 Color Jetprinter TM is a personal, near laser- quality inkjet printer. The printer contains single-unit customer replaceable supply items. Dual printheads provide color and true black printing without changing printheads. The b...
Page 11 - Maintenance Approach; “Indicator Light Table” on page 2-1; Abbreviations
1-2 Service Manual 4097-00X Maintenance Approach The diagnostic information in this manual leads you to the correct field replaceable unit (FRU) or part. Use the symptom index, service checks, and diagnostic aids to determine the symptom and repair the failure. Begin with “Indicator Light Table” on ...
Page 12 - Diagnostic Information; Start; Indicator Light Table
Diagnostic Information 2-1 4097-00X 2. Diagnostic Information Start Use the indicator light table, the symptom tables, service checks, and diagnostic aids in chapter 3, to determine the printer failure. Indicator Light Table Indicator Light Indicates Power light on Machine is on. Power light on and ...
Page 13 - “Symptom; POST Symptom Table
2-2 Service Manual 4097-00X Power-On Self Test (POST) Sequence Turn the printer on and check for a correct POST operation by observing the following: 1. The power light comes on. 2. The carrier moves over the maintenance station two times and seals the printheads. 3. The paper feed gears turn. 4. Al...
Page 14 - Symptom Tables; Carrier Transport Problems
Diagnostic Information 2-3 4097-00X Symptom Tables Locate the symptom in the following tables and take the appropriate action. Carrier Transport Problems Maintenance Station Problems Operator Panel Problems Symptom Action • No carrier movement• Slow carrier movement• Carrier stops• Carrier slams sid...
Page 15 - Paper Feed Problems
2-4 Service Manual 4097-00X Paper Feed Problems Power Problems Print Quality Problems Symptom Action • Fails to pick paper• Picks more than one sheet of paper • Picks paper but fails to feed• Paper jams• Paper fails to exit• Noisy paper feed Go to the “Paper Feed Service Check” on page 2-8 . Envelop...
Page 16 - Service Checks; Carrier Transport Service Check
Diagnostic Information 2-5 4097-00X Service Checks Carrier Transport Service Check FRU Action 1 System Board Unplug the printer and disconnect the carrier transport motor connector (J4) from the system board. Plug in the printer and check for approximately 12 V dc between (J4-1) and ground. If the v...
Page 18 - Maintenance Station Service Check
Diagnostic Information 2-7 4097-00X Maintenance Station Service Check The maintenance station has two functions: 1. Cleans the printhead nozzles during the print operation. 2. Seals the printhead when it is not being used to prevent the nozzles from drying. FRU Action 1 Maintenance Station Assembly ...
Page 19 - Paper Feed Service Check
2-8 Service Manual 4097-00X Paper Feed Service Check If your machine does not have paper jam problems, continue with the service check. If your machine does have a paper jam problem, examine it for the following before you begin the service check: • Check the entire paper path for obstructions. • Be...
Page 21 - Paper Path Service Check
2-10 Service Manual 4097-00X Paper Path Service Check Examine the machine for the following before you begin this service check: • Check the entire paper path for obstructions. • Be sure the correct type of paper is being used. • Be sure the printer is installed on a flat surface. FRU Action 1 Large...
Page 22 - Power Service Check
Diagnostic Information 2-11 4097-00X Power Service Check FRU Action 1 External Power Supply Plug the external power supply into an outlet. Check for + 30 V dc. If you do not have correct voltage, replace the external power supply. 2 Power Connector Disconnect the external power supply and disconnect...
Page 23 - Print Quality Service Check
2-12 Service Manual 4097-00X Print Quality Service Check FRU / Function Action 1 Print Cartridge Be sure the machine contains good print car tridges. 2 Color Print Car tridge Cross Contamination Cross contamination of color inks results in incorrect colors printed, as when green prints for yellow, (...
Page 25 - Test Page; “Print Quality Service Check”
Diagnostic Aids 3-1 4097-00X 3. Diagnostic Aids Test Page This test prints the test page. To run a complete test page of black and color patterns, be sure the print cartridges are in good condition. Install a black print cartridge in the right side of the printhead cradle and a color printhead cartr...
Page 26 - Repair Information; Note: Read the following before handling electronic parts.; Handling ESD-Sensitive Parts
Repair Information 4-1 4097-00X 4. Repair Information This chapter explains how to make adjustments to the printer and how to remove defective parts. Note: Read the following before handling electronic parts. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensit...
Page 27 - Adjustments; CAUTION: Unplug the power cord before removing any parts.; Releasing Plastic Latches
4-2 Service Manual 4097-00X Adjustments The user is directed, in the Printer Control program, to perform the bidirectional alignment adjustments after replacing a print cartridge. Removal Procedures The following procedures are arranged according to the name of the printer part discussed. CAUTION: U...
Page 32 - Power Connector Removal
Repair Information 4-7 4097-00X Power Connector Removal 1. Remove the front cover. 2. Remove the carrier frame. 3. Disconnect the power connector from the system board. Note the routing of all cables. 4. Remove the screw from the power connector and remove the power connector. Printhead Carrier / Ca...
Page 34 - Connector Locations
Connector Locations 5-1 4097-00X 5. Connector Locations J1 Printhead Cable 1 J2 Printhead Cable 2 J3 Paper Feed Motor J4 Carrier Transport Motor J5 Power Connector J6 Parallel Port J7 Operator Panel S1 EOF Sensor S2 Access Door Sensor
Page 35 - Preventive Maintenance; Lubrication Specifications
Preventive Maintenance 6-1 4097-00X 6. Preventive Maintenance This chapter contains the lubrication specifications. Follow these recommendations to prevent problems and maintain optimum performance. Lubrication Specifications Lubricate only when parts are replaced or as needed, not on a scheduled ba...
Page 36 - How to Use This Parts Catalog
Parts Catalog 7-1 4097-00X 7. Parts Catalog How to Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are broken down on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed ...
Page 39 - Assembly 2: Paper Feed / Carrier Transport
7-4 Service Manual 4097-00X Assembly 2: Paper Feed / Carrier Transport
Page 41 - Assembly 3: Electronics
7-6 Service Manual 4097-00X Assembly 3: Electronics
Page 45 - Assembly 5: Carrier Transport
7-10 Service Manual 4097-00X Assembly 5: Carrier Transport
Page 47 - Assembly 6: Maintenance Station
7-12 Service Manual 4097-00X Assembly 6: Maintenance Station
Page 49 - Index
Index I-1 4097-00X Index A Abbreviations 1-2 Adjustments 4-2 Aids 3-1 Assemblies 1 Covers 7-2 2 Carrier Transport 7-4 2 Paper Feed 7-4 3 Electronics 7-6 4 Carrier 7-8 5 Carrier Transport 7-10 6 Maintenance Station 7-12 C Connector Locations 5-1 D Diagnostic Aids 3-1 E ESD-Sensitive Parts 4-1 G Gener...
