Page 3 - iii; Contents; Notices and Safety Information
Contents iii 4069-XXX Contents Notices and Safety Information . . . . . . . . . . . . . . . . . . . . . . . ix Laser Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixSafety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii Pref...
Page 4 - iv; Service Manual
iv Service Manual 4069-XXX Printhead Service Check . . . . . . . . . . . . . . . . . . . . . . . . . 2-91Print Quality Service Check . . . . . . . . . . . . . . . . . . . . . . . 2-92Smart Cartridge Service Check . . . . . . . . . . . . . . . . . . . 2-105Serial Port Service Check . . . . . . . . . ...
Page 7 - vii; Index
Contents vii 4069-XXX Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 How To Use This Parts Catalog . . . . . . . . . . . . . . . . . . . . . . . 7-1 Printer Serial Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2Assembly 1: ...
Page 8 - viii
Page 9 - ix; Laser Advisory Label
Notices and Safety Information ix 4069-XXX Notices and Safety Information Laser Notices The following laser notice labels may be affixed to this printer as shown: Laser Advisory Label
Page 10 - Class 1 Laser Statement Label
x Service Manual 4069-XXX Class 1 Laser Statement Label
Page 11 - xi; Laser Notice
Notices and Safety Information xi 4069-XXX Laser Notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825. Class I laser pro...
Page 12 - xii; Avvertenze sui prodotti laser
xii Service Manual 4069-XXX Les produits laser de Classe I sont considérés comme des produits non dangereux. Cette imprimante est équipée d’un laser de Classe IIIb (3b) (arséniure de gallium d’une puissance nominale de 5 milliwatts) émettant sur des longueurs d’onde comprises entre 770 et 795 nanomè...
Page 13 - xiii; Declaração sobre Laser
Notices and Safety Information xiii 4069-XXX la Clase I durante su uso normal, el mantenimiento realizado por el usuario o cualquier otra situación de servicio técnico. Declaração sobre Laser A impressora está cer tificada nos E.U.A. em conformidade com os requisitos da regulamentação DHHS 21 CFR Su...
Page 14 - xiv; Lasermeddelelse
xiv Service Manual 4069-XXX Lasermeddelelse Printeren er godkendt som et Klasse I-laserprodukt, i overenstemmelse med kravene i IEC 60825. Klasse I-laserprodukter betragtes ikke som farlige. Printeren indeholder internt en Klasse IIIB (3b)-laser, der nominelt er en 5 milliwatt galliumarsenid laser, ...
Page 15 - xv; Avís sobre el Làser
Notices and Safety Information xv 4069-XXX Laserprodukter i Klass I anses ej hälsovådliga. Skrivaren har en inbyggd laser av Klass IIIb (3b) som består av en laserenhet av gallium-arsenid på 5 milliwatt som arbetar i våglängdsområdet 770-795 nanometer. Lasersystemet och skrivaren är utformade så att...
Page 16 - xvi; Japanese Laser Notice
xvi Service Manual 4069-XXX Japanese Laser Notice Chinese Laser Notice
Page 17 - xvii; Korean Laser Notice
Notices and Safety Information xvii 4069-XXX Korean Laser Notice Safety Information • This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsi...
Page 18 - xviii; Norme di sicurezza
xviii Service Manual 4069-XXX sécurité de certains éléments ne sont pas toujours évidentes. Lexmark ne peut être tenu responsable de l'utilisation d'autres pièces de rechange. • Les consignes d'entretien et de réparation de ce produit s'adressent uniquement à un personnel de maintenance qualifié. • ...
Page 19 - xix; Pautas de Seguridad
Notices and Safety Information xix 4069-XXX Fachpersonal sollte entsprechende Vorsichtsmaßnahmen treffen. Pautas de Seguridad • Este producto se ha diseñado, verificado y aprobado para cumplir los más estrictos estándares de seguridad global usando los componentes específicos de Lexmark. Puede que l...
Page 20 - xx; Informació de Seguretat
xx Service Manual 4069-XXX Informació de Seguretat • Aquest producte està dissenyat, comprovat i aprovat per tal d'acomplir les estrictes normes de seguretat globals amb la utililització de components específics de Lexmark. Les característiques de seguretat d'algunes peces pot ser que no sempre sigu...
Page 21 - xxi; Chinese Safety Information; This product does not produce measurable amounts of ozone gas.
Notices and Safety Information xxi 4069-XXX Chinese Safety Information Korean Safety Information Ozone Information This product does not produce measurable amounts of ozone gas.
Page 22 - xxii; Preface; This manual is divided into the following chapters:
xxii Service Manual 4069-XXX Preface This manual is divided into the following chapters: • “General Information” contains a general description of the printer, options, and the maintenance approach used to repair it. General environmental and safety instructions as well as special tools and test equ...
Page 23 - General Information; The Optra T laser printer is available in the following models.
General Information 1-1 4069-XXX 1. General Information The Optra™ T laser printers are letter quality page printers designed to attach to IBM-compatible PC’s and to most computer networks. The Optra T laser printer is available in the following models. Model Name Type Optra T 610 4069-010 Optra T 6...
Page 25 - Options
General Information 1-3 4069-XXX Options The following options are available. Some options are not available in every country. Contact your point of purchase for options available in your country. Memory options of 4MB, 8MB, 16MB, 32MB, 64MB and 128MB SDRAM DIMM Flash memory options of 2MB, 4MB, 8MB...
Page 27 - Acronyms
General Information 1-5 4069-XXX Acronyms CSU Customer Setup DIMM Dual In-Line Memory Module DRAM Dynamic Random Access Memory EDO Enhanced Data Out EP Electrophotographic Process EPROM Erasable, Programmable Read-Only Memory ESD Electrostatic Discharge FRU Field Replaceable Unit GB Gigabyte HVPS Hi...
Page 30 - Service Error Codes; Error Code
2-2 Service Manual 4069-XXX Service Error Codes Service Error Codes are generally non-recoverable except in an intermittent condition when you can POR the printer to temporarily recover from the error condition. Error Code Action 900 RIP Software Contact the next support level or call Lexmark. 901 E...
Page 35 - Diagnostic Information
Diagnostic Information 2-7 4069-XXX 975 - 979 Network Card X The following errors indicate a failure with the network card in the specified slot. X=any card installed in slots 1,2 or 3. 975 - Unrecognizable Network Card x. Replace Network Card x.976 - Unrecoverable software error in Network Card x. ...
Page 36 - Sub Error Codes For 9XX and 2XX Error Codes; When a 9XX or 2XX error displays:; Base Printer Sub Error Codes; Explanation
2-8 Service Manual 4069-XXX Sub Error Codes For 9XX and 2XX Error Codes The sub error codes are helpful troubleshooting a paper path problem, especially paper jams in the base printer, envelope feeder and duplex unit. When a 9XX or 2XX error displays: Press and hold return and press select to enter ...
Page 38 - Envelope Feeder Sub Error Codes
2-10 Service Manual 4069-XXX Envelope Feeder Sub Error Codes Status byte 1 contains the most valuable information to help isolate a feed problem with the envelope feeder and is the only byte contained in the following table. 84 xx 1F The paper fed too early from Tray 1. 84 xx 21 The smart option did...
Page 39 - Duplex Unit Sub Error Codes
Diagnostic Information 2-11 4069-XXX Duplex Unit Sub Error Codes Status byte 4 contains the most valuable information to help isolate a failing part or assembly in the duplex option and is the only byte contained in the following table. Status Byte 4 Explanation 00 No duplex error. No problem was re...
Page 40 - User Status Messages; User Status Message
2-12 Service Manual 4069-XXX User Status Messages User Status Message Status Action Ready The printer is ready to receive and process data. Press Menu> or <Menu to take the printer out of Ready and enter all the Menus except the TESTS MENU (Busy State). Ready/Hex The printer is ready and HEX T...
Page 44 - User Error Messages; User Error Message
2-16 Service Manual 4069-XXX User Error Messages User Error Message Explanation 200 Paper Jam Remove Cartridge Paper is jammed at the printer Input Sensor. Open the printer’s upper front door and remove the print cartridge to access the paper jam area. 201 Paper Jam Remove Cartridge Paper is jammed ...
Page 48 - User Line 2 Messages; User Message
2-20 Service Manual 4069-XXX User Line 2 Messages If none of the conditions exist that are listed in the following table, line 2 is blank. If any of the messages in the table are displayed the following actions can be taken: Press Menu> or <Menu to take the printer offline and access the Ready...
Page 49 - User Line 2 Link Messages
Diagnostic Information 2-21 4069-XXX User Line 2 Link Messages If the printer is locked on a particular link, the link indication displays. If the printer is ready to process any link, no messages display. The link messages are listed in the following table. Tray X Empty If any of the input trays ar...
Page 50 - Check Device Connection Messages
2-22 Service Manual 4069-XXX Check Device Connection Messages The messages in the following table display when the printer looses communications with one of the following devices. LocalTalk X LocalTalk Card X,X=1,2,3, is attached to PCI connector X. Infrared Standard Infrared port, if available. Inf...
Page 53 - Symptom Tables; Symptom Table - Base Printer; Symptom
Diagnostic Information 2-25 4069-XXX Symptom Tables Symptom Table - Base Printer Symptom Action Auxiliary Fan (414/616) fails to run or is noisy. Go to the “Auxiliary Fan Service Check” on page 2-46 . Dead Machine Go to the “Dead Machine Service Check” on page 2-32 . Operator Panel - One or more but...
Page 55 - Symptom Table: Paper Tray Options
Diagnostic Information 2-27 4069-XXX Symptom Table: Paper Tray Options Symptom Table - Duplex Symptom Table - Envelope Feeder Option Symptom Action Paper feed problem with 250 Sheet Paper Tray Option. Go to the “Input Tray(s) Option Service Check” on page 2-51 . Paper feed problem with 500 Sheet Pap...
Page 56 - Symptom Table - Output Expander; Service Checks
2-28 Service Manual 4069-XXX Symptom Table - Output Expander Service Checks Note: Anytime the engine board is replaced, the Configuration ID must be reset in NVRAM on the new engine board. Go to “Setting Configuration ID” on page 3-21 . Review the following information before performing any service ...
Page 57 - Charge Roll Service Check; FRU
Diagnostic Information 2-29 4069-XXX Charge Roll Service Check Service Tip: Close and evenly spaced repetitive marks 47.19 mm (1.86 inch) apart or spots on the page can be caused by a damaged or contaminated charge roll. Service Tip: Check to make sure the right charge roll arm bushing is correctly ...
Page 59 - Cover Open Switch/Cable Service Check
Diagnostic Information 2-31 4069-XXX Cover Open Switch/Cable Service Check FRU Action 1 Toner Cartridge Check the toner cartridge to make sure it is correctly installed and that the right and left cartridge tracks are not loose or broken. Check to make sure the cover open switch activation tab on th...
Page 60 - Dead Machine Service Check; . If the base printer continues to not operate
2-32 Service Manual 4069-XXX Dead Machine Service Check Note: If a high capacity input tray is installed, remove the option and check the base printer for correct operation. If the base printer operates correctly, go to “High Capacity Feeder Input Tray Service Check” on page 2-55 . If the base print...
Page 63 - Duplex Option Service Check
Diagnostic Information 2-35 4069-XXX Duplex Option Service Check The printer does not recognize the Duplex Option is attached. The printer does not recognize tray options below the duplex option are installed. FRU Action 1 Fuse F1 on Duplex Option System Board If fuse F1 is blown, replace the fuse. ...
Page 66 - Envelope Feeder Option Service Check
2-38 Service Manual 4069-XXX Envelope Feeder Option Service Check Service Tip: Check the envelope feeder paper path for any debris, pieces of envelope and so on. If any other options are installed make sure they are operating normally. If only the envelope feeder is failing to operate correctly, con...
Page 70 - 90 Service Error, Envelopes fail to feed from the hopper.
2-42 Service Manual 4069-XXX 990 Service Error, Envelopes fail to feed from the hopper. 260 Paper Jam displays, unable to clear and envelopes fail to feed from the hopper. Kick rolls ARE NOT rotating. FRU Action 1 D.C. Feed Motor Assembly Check the motor and motor cable for any signs of loose wires ...
Page 72 - 60 Paper Jam displays, envelope stops in feeder paper path.
2-44 Service Manual 4069-XXX 260 Paper Jam displays, envelope stops in feeder paper path. Envelope Feeder multifeeds or may not display a 260 Paper Jam message. 260 Paper Jam displays. An envelope stopped in the paper path of the feeder and an envelope also stopped in the base printer paper path. FR...
Page 73 - to identify the printer service level.
Diagnostic Information 2-45 4069-XXX Erase Lamp Service Check (010/212/414/616) Error code 928 may be displayed when the printer detects that the erase lamp assembly, cable or engine board is defective. Note: If the erase lamp assembly is defective, both the erase lamp and lens are replaced as a kit...
Page 74 - Fan Service Check; Auxiliary Fan Service Check; The auxiliary fan is in models 414 and 616.; Fan does not run or is noisy.
2-46 Service Manual 4069-XXX Fan Service Check Auxiliary Fan Service Check The auxiliary fan is in models 414 and 616. Fan does not run or is noisy. Main Fan Service Check Check the cable connections at J1 on the engine board and at the main fan assembly. The main fan runs continuously when the prin...
Page 75 - Fuser Service Check; Cold Fuser Service Check
Diagnostic Information 2-47 4069-XXX Fuser Service Check Hot Roll Fuser Cold Fuser Service Check Error codes 920, 921, and 922 may display for a cold fuser failure. A 920 error caused by low line voltage can sometimes be cleared by turning the machine off and then on again. A 925 service error indic...
Page 77 - Hot Fuser Service Check; Error codes 923 and 924 may display for a hot fuser failure.
Diagnostic Information 2-49 4069-XXX Hot Fuser Service Check Error codes 923 and 924 may display for a hot fuser failure. CAUTION: The fuser may be hot, use caution before removing or servicing. FRU Action 1 Fuser Cover Assembly (Assembly includes Thermistor and Thermal Fuses.) Check for damage to t...
Page 78 - Fuser Solenoid Service Check
2-50 Service Manual 4069-XXX Fuser Solenoid Service Check Service Tip: Try changing the envelope enhance level setting. A different setting may correct the problem. Note: Check the fuser envelope conditioner solenoid adjustment as described in the adjustment section “Fuser Solenoid Adjustment” on pa...
Page 79 - Input Sensor Service Check
Diagnostic Information 2-51 4069-XXX Input Sensor Service Check Service Tip: Run the Base Sensor Test. Check the input sensor for proper operation. The display changes from open to closed as the sensor flag is manually moved in and out of the sensor. Service Tip: Run a Diagnostic Print Test in the c...
Page 82 - Tray X Empty message displays when Tray X has paper in the tray.
2-54 Service Manual 4069-XXX Tray X Low message displays when Tray X is full or has adequate paper in the tray. Tray X Empty message displays when Tray X has paper in the tray. FRU Action 1 Paper Low Sensor Assembly Paper Low Sensor Flag Tray X Option System Board Run the Tray X Sensor Test and chec...
Page 83 - Printer does not recognize Tray X is installed.; High Capacity Feeder Input Tray Service Check
Diagnostic Information 2-55 4069-XXX Printer does not recognize Tray X is installed. Paper from Tray X does not reach the Pass Thru Sensor. Service Tip: Check the media in tray x to make sure it is within specifications. Some types of labels, foil material and slick papers can cause misfeeds and sli...
Page 92 - The elevator moves in one direction only.
2-64 Service Manual 4069-XXX The elevator moves in one direction only. FRU Action 1 DC Drive Motor Assembly High Capacity Feeder System Board Check the voltages at J1 on the high capacity system board. The voltages measure as follows: Static (Motor Not Running)J1-1 (Brown): approximately 0 V dcJ1-2 ...
Page 93 - Paper size switch not selecting paper size that is selected.
Diagnostic Information 2-65 4069-XXX Paper size switch not selecting paper size that is selected. 24X Paper Jam Check Tray X Message displays when Tray X is empty. No Tray X Message displays. FRU Action 1 Paper Size SwitchHigh Capacity Feeder Option Control Board Check for continuity between the com...
Page 95 - Excessive Noise or Vibration
Diagnostic Information 2-67 4069-XXX Excessive Noise or Vibration FRU Action 1 DC Motor Assembly Check to make sure all the motor plate mounting screws are tight. 2 Idler PulleyDC Motor Assembly Check to make sure the idler pulley is not binding on the pulley shaft. Check the pulley for any signs of...
Page 96 - Main Drive Service Check
2-68 Service Manual 4069-XXX Main Drive Service Check Service Tip: Excessive gear or main drive assembly noise is usually caused by a defective motor assembly or engine board. Service Tip: If there are equally spaced horizontal lines across the page, go to “Print Quality - Evenly spaced horizontal l...
Page 97 - Operator Panel Service Check; Operator Panel Buttons Service Check; in the diagnostic aids chapter.
Diagnostic Information 2-69 4069-XXX Operator Panel Service Check Operator Panel Buttons Service Check Note: Before continuing with this service check do the “Button Test” on page 3-9 in the diagnostic aids chapter. 4 Motor does not turn, no gear error code 936 or User message 201 Paper Jam displays...
Page 98 - Operator Panel Display Service Check; from
2-70 Service Manual 4069-XXX Operator Panel Display Service Check SERVICE TIP: The printer has detected a problem with the engine board, operator panel cable or operator panel assembly if POST does not complete and the printer emits 5 beeps and stops in a continuous pattern until the printer is turn...
Page 99 - Options Service Check; DIMM. If the problem continues, replace the controller board.; from the menu if the
Diagnostic Information 2-71 4069-XXX Options Service Check Service Tip: When you have a problem with any of the options installed in the options slots on the interconnect board on a 212/414/616 (the 010 and 010 at service level B have only one slot), switch the non operating option to one of the oth...
Page 100 - Hard Disk Option; from the; Network Card Option
2-72 Service Manual 4069-XXX Hard Disk Option Service Tip: The Optra T printers support one hard disk option. Check to make sure only one hard disk option is installed. • 2.1 GB or larger Check to make sure the fixed disk and the fixed disk board are correctly installed. Run the “Quick Disk Test” on...
Page 101 - Output Bin Sensor Standard Tray Service Check
Diagnostic Information 2-73 4069-XXX Output Bin Sensor Standard Tray Service Check Service Tip: If the output bin standard tray fills up and the bin full sensor fails to post the message "Remove Paper Standard Bin", enter the Diagnostic Mode, select Output Bin Tests, select Sensor Tests and ...
Page 102 - Output Expander Service Check; Problems with excessive static electricity buildup.
2-74 Service Manual 4069-XXX Output Expander Service Check Service Tip: The majority of the mechanical components can be observed during operation by removing the left, right and system board covers. The output expander functions without the covers installed. Note: Make sure the option is correctly ...
Page 105 - 71 Paper Jam - Check Bin X. POST Incomplete
Diagnostic Information 2-77 4069-XXX Remove Paper - Output Bin X is displayed, POST Incomplete, Unable to clear the message. 271 Paper Jam - Check Bin X. POST Incomplete 271 Paper Jam - Check Bin X, POST Complete, First Sheet of paper feeds into Output Bin X. Note: Before performing the following ch...
Page 107 - High-Capacity Output Stacker Service Check; Models 010 and 010n do not support this output option.; to identify the
Diagnostic Information 2-79 4069-XXX No indication that Bin X is Full OR No indication that Bin X is Near Full High-Capacity Output Stacker Service Check Service Tip: The majority of the mechanical components can be observed during operation by removing the left, right and front covers. The high cap...
Page 108 - Problems with excessive static electricity buildup
2-80 Service Manual 4069-XXX Problems with excessive static electricity buildup The printer does not recognize one or more output options as installed Service Tip: If more than a single output option is installed, check each one to see if the printer recognizes any single option as installed. If the...
Page 109 - . They can help isolate the problem. A 202 paper
Diagnostic Information 2-81 4069-XXX 202 Paper Jam Open Rear Door Message displays and a sheet of paper is jammed prior to the pass through sensor flag or 202 Paper Jam Open Rear Door Message displays, a sheet of paper feeds out to the standard bin even though bin X is selected and paper exits half ...
Page 110 - -Bin Mailbox Service Check
2-82 Service Manual 4069-XXX Remove Paper - Output Bin X Full displays. You may not be able to clear the message. 271 Paper Jam - Check Bin X. POST Incomplete 5-Bin Mailbox Service Check Service Tip: The majority of the mechanical components can be observed during operation by removing the left, rig...
Page 112 - 71 Paper Jam - Check Bin 1 displays
2-84 Service Manual 4069-XXX 271 Paper Jam - Check Bin 1 displays 274 Paper Jam - Check Bin 4 Displays Service Tip: When a 274 Paper Jam Check Bin 4 message displays, a problem exists with the top pass thru sensor assembly or the control board. FRU Action 1 Bottom Pass Thru Sensor Flag AssemblyContr...
Page 113 - Bin X is full - No message that Bin X is full displays
Diagnostic Information 2-85 4069-XXX Ready Bin X Full message displays - May be able to clear message and will feed paper into Bin selected. Bin X is full - No message that Bin X is full displays Ready - Bin X Full displays and paper feeds into Bin X FRU Action 1 Bin X SensorBin X Sensor CableBin X ...
Page 115 - 90 Service Error displays
Diagnostic Information 2-87 4069-XXX 990 Service Error displays FRU Action 1 Mechanical LinkageDC Motor Assembly Check the DC motor cable connector to be sure it is correctly installed at J2 on the control board. If correct, disconnect J2 from the control board and check the resistance of the motor ...
Page 116 - Paper Feed Service Check; If you have a 936 Transport Motor Error go to the
2-88 Service Manual 4069-XXX Paper Feed Service Check If you have a 936 Transport Motor Error go to the “Main Drive Service Check” on page 2-68 . Autocompensator fails to feed paper. Failures occur randomly throughout the stack of paper. FRU Action 1 Alignment Assembly Check to ensure the alignment ...
Page 117 - Paper feed failures occur only near the top of the stack of paper.
Diagnostic Information 2-89 4069-XXX Paper feed failures occur only near the top of the stack of paper. The most common cause of this problem is paper curl. Remove the paper from tray x and check for the natural curvature in the paper. Reinstall the paper in the correct manner. If the problem persis...
Page 118 - Multipurpose Tray; Parallel Port Service Check; Run the
2-90 Service Manual 4069-XXX Multipurpose Tray Paper fails to feed from the multipurpose tray. The pick roll should make one complete revolution and stop with the flat side down. If the pick roll turns but does not pick paper, check the roll for signs of wear, oil or grease on the surface of the pic...
Page 119 - Printhead Service Check; Service Error Code
Diagnostic Information 2-91 4069-XXX Printhead Service Check The printhead assembly does not contain any service replaceable parts or components. If service error code 930 displays, the wrong printhead is installed in the printer. Note: A 201 paper jam may also indicate a failing printhead. The pape...
Page 120 - Print Quality Service Check
2-92 Service Manual 4069-XXX Print Quality Service Check Service Tip: Before troubleshooting any print quality problems do the following: • Install another print cartridge if available before proceeding with the service checks. • Use Tray 1 to test for print quality of the base printer. • Replace th...
Page 121 - Print Quality - All Black Page
Diagnostic Information 2-93 4069-XXX Print Quality - All Black Page Service Tip: An all black page is generally caused by a problem in the high voltage system or an incorrect high voltage in the printing process resulting in toner development on the entire photoconductor drum. Print Quality - Blank ...
Page 123 - Print Quality - Random Marks
Diagnostic Information 2-95 4069-XXX Print Quality - Random Marks Service Tip: The primary cause of random marks is due to loose material moving around inside the printer and attaching to the photoconductor, charge roll or transfer roll. Print Quality - Blurred or Fuzzy Print Blurred of fuzzy print ...
Page 124 - Print Quality - Evenly spaced horizontal lines or marks
2-96 Service Manual 4069-XXX Print Quality - Evenly spaced horizontal lines or marks FRU Action 1 Lines spaced 3.19 mm (.126 inch) apart This can be caused by the motor pinion gear on the main drive motor. Replace the main drive motor. 2 Lines spaced 22.32 mm (.882 inch) apart Lines spaced 28.7 mm (...
Page 125 - Print Quality - Background; Check the charge roll to make sure it is not at the end of life.
Diagnostic Information 2-97 4069-XXX Print Quality - Background Service Tip: Some background problems can be caused by rough papers, non-Lexmark toner cartridges or if the media texture is set to the rough setting. Some slick or coated papers may also cause background. Some problems occur with print...
Page 128 - Print Quality - Banding
2-100 Service Manual 4069-XXX Print Quality - Banding Service Tip: Banding is difficult to detect except on a page with a uniform gray or a large amount of graphics printed on the page. Banding is primarily due to a variation in the speed of the paper as it feeds thru the printer, especially in the ...
Page 130 - Print Quality - Residual Image
2-102 Service Manual 4069-XXX Print Quality - Residual Image Service Tip: Install a new print cartridge if available before doing this service check. Residual image can be caused by the photoconductor, cleaning blade and other parts inside the print cartridge. FRU Action 1 Erase Lamp Assembly (model...
Page 131 - Print Quality - Light Print
Diagnostic Information 2-103 4069-XXX Print Quality - Light Print Service Tip: Check the toner saver and print darkness settings first if the print is light. FRU Action 1 Transfer Roll Check the right end of the transfer roll shaft for signs of wear or contamination. If incorrect, replace the transf...
Page 132 - Print Quality - Toner on backside of printed page
2-104 Service Manual 4069-XXX Print Quality - Toner on backside of printed page Service Tip: This is generally caused by loose toner in the machine in the paper path being carried through the printer on the backside of the paper. FRU Action 1 Hot Roll Fuser Assembly Toner is being carried out on the...
Page 133 - Smart Cartridge Service Check
Diagnostic Information 2-105 4069-XXX Smart Cartridge Service Check Note: If you are unable to clear a “32-Unsupported Cartridge” User Error Message, make sure an Optra T print cartridge is correctly installed in the printer. The car tridge is easily identified by the smart chip located on the top r...
Page 134 - Serial Port Service Check; Toner Sensor Service Check
2-106 Service Manual 4069-XXX Serial Port Service Check Run the “Serial Wrap Test” on page 3-12 . Note: The Serial Wrap Test is designed to check the serial por t hardware by using a wrap plug (P/N 1329048) and invoking the Serial Post Diagnostic Test. The test helps isolate the printer from the ser...
Page 135 - Transfer Roll Service Check
Diagnostic Information 2-107 4069-XXX Transfer Roll Service Check Service Tip: The transfer roll is 51.02 mm (2.009 inch) diameter. Any print quality problems such as lines that are spaced 51.02 mm apart indicate you should check the transfer roll for damage, toner or foreign material buildup. Servi...
Page 136 - to identify
2-108 Service Manual 4069-XXX erase lamp assembly installed. Check to make sure the correct level HVPS is installed. Go to “Printer Serial Label” on page 7-2 to identify the printer service level. FRU Action 1 Transfer Roll Assembly Check the transfer roll for any signs of toner buildup, surface dam...
Page 139 - Diagnostic Mode; Exiting the Diagnostics Mode
Diagnostic Aids 3-1 4069-XXX 3. Diagnostic Aids This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the problem. To run the printer diagnostic tests described in this chapter, you must put the printer in Diagnostic Mode. Diagnostic Mode To en...
Page 140 - Device Tests; Quick Disk Test
3-2 Service Manual 4069-XXX Device Tests Quick Disk Test This test performs a non-destructive read/write on one block per track on the disk. The test reads one block on each track, saves the data, and proceeds to write and read four test patterns to the bytes in the block. If the block is good, the ...
Page 142 - Duplex Tests; Duplex Quick Test
3-4 Service Manual 4069-XXX 3. Turn the printer On and release the buttons once “Performing Self Test” displays. – Once the printer is idle, the emulation can be downloaded again. 4. Program the download emulation into the code overlay SIMM again. 5. If these steps do not resolve the problem, replac...
Page 146 - Error Log; Viewing the Error Log
3-8 Service Manual 4069-XXX Error Log Viewing the Error Log The error log is helpful to the servicer by providing a history of printer errors. The error log contains the 12 most recent errors that have occurred on the printer. The most recent error displays in position 1 and the oldest error display...
Page 147 - Hardware Tests; LCD Test
Diagnostic Aids 3-9 4069-XXX Hardware Tests The following Hardware Tests can be selected from this menu: LCD Test Button Test DRAM Memory Test ROM Memory Test Parallel Wrap (if available) Serial Wrap (if available) Serial 1 Wrap (if available) Serial 3 Wrap (if available) LCD Test To run the LCD Tes...
Page 149 - Parallel Wrap Test
Diagnostic Aids 3-11 4069-XXX Each time the test finishes, the screen updates with the result. If the test passes, the Pass Count increases by 1, however if the test fails, one of the following messages displays for approximately three seconds: ROM Checksum Error ROM Burst Read Error Once the maximu...
Page 150 - Serial Wrap Test
3-12 Service Manual 4069-XXX DMA Address Error DMA Interrupt Error DMA Memory Error DMA Background Error Clear Init Rise Error False Init Rise Error Autofeed Rising Interrupt Error Clear Autofeed Rise Error False Autofeed Rise Error Autofeed Falling Interrupt Error Clear Autofeed Fall Error Once the...
Page 152 - Input Tray Tests; Input Tray Feed Test
3-14 Service Manual 4069-XXX Input Tray Tests Input Tray Feed Test This test lets the servicer observe the paper path as media is feeding through the printer. A blank sheet of paper feeds through the printer as the laser turns off during this test. The only way to observe the paper path is to open t...
Page 154 - Output Expander or High Capacity Output Stacker
3-16 Service Manual 4069-XXX Output Bin Sensor Test This test is used to verify if the output bin sensors are working correctly. To run the Output Bin Sensor Test: 1. Select Sensor Test from the Output Bin Test menu. – "Output Bin/Full=OP/Input=OP" message displays. – Full = Output Bins Full...
Page 155 - Base Sensor Test
Diagnostic Aids 3-17 4069-XXX If the high capacity output stacker is selected then the following is displayed: HC BIN 1 TP=OP, P=OP, F=OP, NF=OP IP = high capacity output stacker top position sensor P = high capacity output stacker passthru sensor F = high capacity output stacker full sensor NF = hi...
Page 156 - -Bin Mailbox Diverter Test; Diverter Test Running
3-18 Service Manual 4069-XXX 5-Bin Mailbox Diverter Test Note: This test checks the operation of each mailbox output diverter. Also if more than one 5-bin mailbox option is installed, the test checks all of the diverters installed on the printer. When the test is selected from the diagnostic menu th...
Page 157 - Print Registration
Diagnostic Aids 3-19 4069-XXX Print Registration The print registration range is as follows: Bottom Margin: -20 to +20 Each increment causes approximately.55 mm shift in the bottom margin. Top Margin: -25 to +25 Left Margin: -25 to +25 Right Margin: -10 to +10 To set Print Registration: 1. Select Re...
Page 158 - Printer Setup; Setting the Page Count
3-20 Service Manual 4069-XXX Printer Setup Setting the Page Count This lets the servicer change the page count from the diagnostic menu. This is used whenever the engine board is replaced because this board contains the printer's NVRAM Memory where the page count is stored. To set the Page Count: 1....
Page 160 - Note: When the printer PORs it does so in the normal mode.; Restore EP Factory Defaults; Fuser Temperature
3-22 Service Manual 4069-XXX validate the Configuration ID. If the ID is invalid then "INVALID ID" message displays on Line 2 before the ID redisplays. You have to reenter the Configuration ID until a valid ID is verified. If the ID is valid then the ID is saved in NVRAM and the printer auto...
Page 161 - Print Tests
Diagnostic Aids 3-23 4069-XXX Print Contrast The print contrast setting controls the developer voltage offset. The print contrast can be adjusted as follows: • LOW • MEDIUM • HIGH Charge Roll The charge roll can be adjusted as follows: • LOW • MEDIUM • HIGH Print Tests The purpose of the diagnostic ...
Page 162 - Print Quality Test Pages
3-24 Service Manual 4069-XXX The contents of the Print Test Page varies depending on the media installed in the selected input source. Note: The Print Test Page always prints on one side of the paper, regardless of the duplex setting or the presence of a duplex option. If a source is selected that c...
Page 163 - Print Test with RIP (Controller Board) Removed
Diagnostic Aids 3-25 4069-XXX To run the Print Quality Test Pages: 1. Turn the printer off. 2. Press and hold Select and Return. 3. Turn on the printer. 4. Release the buttons once Performing the Self Test displays. 5. The printer performs its normal POR cycle then print one copy of the Print Qualit...
Page 164 - Printing Menu Settings Page; Note: This test page must be printed on letter, legal or A4 paper.; To print the Menu Settings Page:; Autocompensator Operation
3-26 Service Manual 4069-XXX Printing Menu Settings Page Note: This test page must be printed on letter, legal or A4 paper. To print the Menu Settings Page: 1. Select the TESTS MENU. 2. Select Print Menus from the TESTS MENU. The page contains the following information: • A list of all the printer s...
Page 165 - Diagnostic Aids; Electrical; Autoconnect Cabling and Connectors
Diagnostic Aids 3-27 4069-XXX feeding all weights of paper like the D-roll, this device has its own mechanical logic for producing only enough pick energy to feed a single sheet of paper regardless of its stiffness. High normal force is one of the most significant contributors to double feeding pape...
Page 166 - Duplex Option
3-28 Service Manual 4069-XXX option attached below it. The output expander option attached above the base printer provides power to the option above it. We do not recommend to attach or “Hot Plug” any options with the base printer power turned On. Duplex Option The duplex option interface is a six p...
Page 167 - Fuser Operation; Hot Roll Fuser
Diagnostic Aids 3-29 4069-XXX Fuser Operation Hot Roll Fuser The hot roll fuser in the Optra T printer is made up of two primary assemblies. The first assembly is the top fuser cover which contains the thermistor/cable, thermal fuse, cable assembly, left and right lamp brackets and cover. This is a ...
Page 168 - Paper Feed Jams; Paper Jams - Base Printer; Error Message 200 - Paper Jam - Remove Cartridge
3-30 Service Manual 4069-XXX Paper Feed Jams Paper Jams - Base Printer Error Message 200 - Paper Jam - Remove Cartridge This message indicates that paper is jammed at the printer input sensor. This condition can be caused by the paper jamming prior to activating the input sensor flag, the sensor not...
Page 169 - Error Message 250 - Paper Jam - Check MP Feeder
Diagnostic Aids 3-31 4069-XXX Error Message 24x (x=Tray 1 through 5) Paper Jam Check Tray x. The paper has not cleared the pass through sensor or reached the pass through sensor of the option above tray x. Error Message 250 - Paper Jam - Check MP Feeder The paper is jammed in the multipurpose feeder...
Page 171 - Repair Information; WARNING: Read the following before handling electronic parts.; Handling ESD-Sensitive Parts
Repair Information 4-1 4069-XXX 4. Repair Information WARNING: Read the following before handling electronic parts. Handling ESD-Sensitive Parts Many electronic products use parts that are known to be sensitive to electrostatic discharge (ESD). To prevent damage to ESD-sensitive parts, follow the in...
Page 172 - Adjustment Procedures; Duplex Motor Drive Belts; “Duplex Front Cover Door” on
4-2 Service Manual 4069-XXX Adjustment Procedures Duplex Motor Drive Belts Do the duplex motor belt and drive belt adjustment whenever you remove or replace the duplex motor or loosen the motor or drive belt idler pulley. Service Tip: Excessive belt tension can result in stalling the duplex motor. T...
Page 173 - Fuser Solenoid Adjustment; Enter the Diagnostic Mode; Note: This setting has no effect when printing in duplex mode.; Printer Models
Repair Information 4-3 4069-XXX Fuser Solenoid Adjustment Perform the fuser solenoid adjustment whenever you replace the fuser solenoid. Adjust the fuser solenoid while installed in the printer. Adjust the screw on the eccentric mounted on the solenoid housing to provide an air gap between the rear ...
Page 174 - Printhead Assembly Adjustment
4-4 Service Manual 4069-XXX Printhead Assembly Adjustment Do the printhead assembly adjustment whenever you remove or replace the printhead assembly or loosen the mounting screws. Install the new printhead with the three mounting screws centered in the slots in the printhead frame assembly. Leave th...
Page 175 - Paper Alignment Assembly Adjustment; “Print Registration” on
Repair Information 4-5 4069-XXX Paper Alignment Assembly Adjustment Do the alignment assembly adjustment whenever you replace the alignment assembly. Always print a copy of the Quick Test Page before making any adjustments to the alignment assembly reference adjustment screw. When replacing the alig...
Page 177 - Screw Identification Table; Screw Type
Repair Information 4-7 4069-XXX Screw Identification Table The following table contains screw types, locations, and quantities necessary to service the printer. Each screw callout in the removal procedure graphic displays the screw reference number listed in the table. Pay careful attention to each ...
Page 182 - Removal Procedures; Covers; Left Door; Open the upper and bottom front covers.
4-12 Service Manual 4069-XXX Removal Procedures CAUTION: Remove the power cord from the printer or wall outlet before you connect or disconnect any cable or electronic board or assembly for personal safety and to prevent damage to the printer. Use the hand grips on the side of the printer. Make sure...
Page 183 - Right Cover
Repair Information 4-13 4069-XXX Right Cover 1. Open the upper and bottom front covers. 2. Release the cover latch (A) and remove the right cover mounting screw (B).
Page 185 - Upper Front Cover; Rotate the cover upward to allow the rear cover hinges to clear
Repair Information 4-15 4069-XXX Upper Front Cover 1. Raise the upper front cover. 2. Remove the upper front cover mounting screws (A). 3. Rotate the cover upward to allow the rear cover hinges to clear the mounting slots and remove the cover.
Page 186 - Laser Assembly Cover; Press the fuser wiper cover latch and remove the cover.; Center Pan Assembly; Remove the left and right side frames.
4-16 Service Manual 4069-XXX Laser Assembly Cover 1. Remove the left door. 2. Remove the right cover. 3. Remove the rear paper deflector. 4. Press the fuser wiper cover latch and remove the cover. 5. Remove the paper full sensor flag assembly from the mounting bracket. 6. Remove the mounting screws ...
Page 187 - Controller Board; Remove the serial port mounting screws if present.
Repair Information 4-17 4069-XXX Controller Board 1. Remove the inner EMC shield. 2. Remove the controller board mounting screw (A). 3. Remove the controller board mounting screws (C). 4. Remove the controller board parallel port mounting screws (B). 5. Remove the serial port mounting screws if pres...
Page 190 - Duplex Motor; “Duplex Motor Drive Belts”
4-20 Service Manual 4069-XXX Duplex Motor 1. Remove the duplex front cover door. 2. Gently disconnect the cables from the duplex board. Use caution to avoid damage to the cables and connectors. 3. Remove the four mounting screws from the left and right return guides and remove the guides. 4. Remove ...
Page 191 - EMC Shields; Inner EMC Shield; Remove all option boards from the connector board slots.
Repair Information 4-21 4069-XXX EMC Shields Inner EMC Shield 1. Remove the left door. 2. Remove the outer EMC shield. 3. Remove all option boards from the connector board slots. 4. Remove the inner EMC shield mounting screws (A). 5. Remove the inner EMC shield.
Page 192 - Outer EMC Shield; Loosen the outer EMC shield mounting screws (A) and remove
4-22 Service Manual 4069-XXX Outer EMC Shield 1. Remove the left door. 2. Loosen the outer EMC shield mounting screws (A) and remove the shield.
Page 193 - Disconnect all cables from the engine board.
Repair Information 4-23 4069-XXX Engine Board 1. Remove the inner EMC shield. 2. Disconnect all cables from the engine board. 3. Remove the engine board mounting screws (A). 4. Remove the engine board cage mounting screw (B) from the main drive motor assembly. 5. Remove the engine board. Note: Anyti...
Page 194 - Fans; Disconnect the auxiliary fan cable from the engine board at
4-24 Service Manual 4069-XXX Fans Auxiliary Fan (Models 614/616) 1. Remove the right cover. 2. Remove the inner EMC shield. 3. Remove the fuser wiper cover. 4. Disconnect the auxiliary fan cable from the engine board at connector J7. 5. Note the routing of the auxiliary fan cable (A) and remove the ...
Page 195 - Note the routing of the main fan cable (A) and disconnect the
Repair Information 4-25 4069-XXX Main Fan 1. Remove the top rear cover. 2. Remove the inner EMC shield. 3. Note the routing of the main fan cable (A) and disconnect the cable from the engine board at connector J1. 4. Release the four latches (B) and remove the fan from the left side frame.
Page 196 - Frames; EP Frame Assembly; Left Side Frame; Remove the upper front cover hinge assembly.
4-26 Service Manual 4069-XXX Frames EP Frame Assembly 1. Remove the left and right side frames. 2. Remove the EP frame assembly. Left Side Frame 1. Remove the engine board. 2. Remove the main drive assembly. 3. Remove the upper front cover hinge assembly. 4. Remove the mulitpurpose tray/lower deflec...
Page 198 - Right Side Frame
4-28 Service Manual 4069-XXX Right Side Frame 1. Remove the right side cover. 2. Remove the LVPS. 3. Remove the multipurpose tray assembly. 4. Remove the auxiliary fan assembly. 5. Disconnect the auto compensator arm bias spring from the right side frame. 6. Remove the toner sensor mounting screw (A...
Page 199 - Fuser; Loosen the fuser mounting screws and remove the fuser.
Repair Information 4-29 4069-XXX Caution: Be sure the fuser assembly has cooled before working on any of the fuser FRUs. Fuser 1. Remove the redrive assembly. 2. Loosen the fuser mounting screws and remove the fuser.
Page 200 - Fuser Board; Disconnect the cables from the fuser board.
4-30 Service Manual 4069-XXX Fuser Board 1. Remove the fuser assembly. 2. Remove the fuser board cover. 3. Disconnect the cables from the fuser board. 4. Remove the fuser board mounting screw. 5. Release the fuser board from the standoff tab and lift the fuser board from the fuser assembly.
Page 202 - Fuser Detack Housing Assembly; Gently apply outward pressure on the left and right fuser side
4-32 Service Manual 4069-XXX Fuser Detack Housing Assembly 1. Remove the fuser assembly. 2. Remove the fuser cover assembly. 3. Remove the fuser lamp. Use care when handling the lamp. 4. Disengage the hotroll bearing clips to free the fuser frame walls. 5. Gently apply outward pressure on the left a...
Page 203 - Fuser Transfer Plate; Lift the left side of the fuser transfer plate (A) and move the
Repair Information 4-33 4069-XXX Fuser Transfer Plate 1. Remove the upper paper deflector. 2. Remove the fuser transfer roll. 3. Remove the inner paper deflector. 4. Lift the left side of the fuser transfer plate (A) and move the plate to the left to clear the right side from its mounting. 5. Remove...
Page 204 - Fuser Envelope Conditioner Solenoid; Remove the solenoid from the fuser assembly.
4-34 Service Manual 4069-XXX Fuser Envelope Conditioner Solenoid 1. Remove the fuser assembly. 2. Remove the solenoid mounting screw (A). 3. Disconnect the solenoid link (B). 4. Remove the solenoid from the fuser assembly. Note: Do the “Fuser Solenoid Adjustment” on page 4-3 whenever you replace the...
Page 206 - Fuser Lower Exit Guide Assembly; Remove the fuser detack housing assembly.
4-36 Service Manual 4069-XXX The fuser lamp FRU is color coded. The left and right fuser lamp bracket access holes let you view the end of the lamp. Use the following table to identify and install the correct lamp. Fuser Lower Exit Guide Assembly 1. Remove the fuser assembly. 2. Remove the fuser cov...
Page 207 - High Voltage Power Supply; Remove the toner sensor cable from the retainer (A) on the
Repair Information 4-37 4069-XXX High Voltage Power Supply 1. Remove the inner paper deflector. 2. Remove the toner sensor cable from the retainer (A) on the front of the HVPS. 3. Remove the right side cover. 4. Disconnect the HVPS cable from the HVPS at connector (C). 5. Disconnect the transfer rol...
Page 208 - Integrated Tray Compensator Assembly
4-38 Service Manual 4069-XXX Integrated Tray Compensator Assembly 1. Remove the paper tray. 2. Remove the left door. 3. Remove the inner EMC shield. 4. Disconnect the compensator motor cable (A) from the engine board. 5. Place the printer on its side. 6. Locate the integrated tray compensator assemb...
Page 209 - Integrated Tray Compensator Pick Roll Assembly; Locate the compensator assembly on the bottom of the printer
Repair Information 4-39 4069-XXX Integrated Tray Compensator Pick Roll Assembly 1. Remove the paper tray. 2. Place the printer on its side. 3. Locate the compensator assembly on the bottom of the printer and pull the compensator arm away from the printer. 4. Unsnap the pick roll assembly (D) from it...
Page 210 - Interconnect Board Assembly; Disconnect all cables from the interconnect board.
4-40 Service Manual 4069-XXX Interconnect Board Assembly 1. Remove the inner EMC shield. 2. Remove the engine board and shield. 3. Remove the LVPS. 4. Disconnect all cables from the interconnect board. 5. Place the printer on its back and remove the mounting screws (A). Note: Go to “Interconnect Boa...
Page 212 - Low Voltage Power Supply; Pull the LVPS assembly from the right side of the printer. Initial
4-42 Service Manual 4069-XXX Low Voltage Power Supply 1. Remove the right cover. 2. Remove the LVPS mounting screws (A) from the rear of the bottom pan. 3. Pull the LVPS assembly from the right side of the printer. Initial resistance is felt as the automate plug disconnects. 4. Press the release lat...
Page 213 - Main Drive Assembly; Remove all cables from the cable clamps (B) on the main drive
Repair Information 4-43 4069-XXX Main Drive Assembly 1. Remove the inner EMC shield. 2. Remove the gear guard. 3. Remove the developer drive assembly. 4. Remove the transfer shaft (A) through the bottom of the printer. 5. Remove all cables from the cable clamps (B) on the main drive assembly. 6. Rem...
Page 215 - Main Drive Motor
Repair Information 4-45 4069-XXX Main Drive Motor 1. Remove the main drive assembly. 2. Remove the main drive motor mounting screws (A). 3. Remove the main drive motor.
Page 216 - Multipurpose Tray/Lower Deflector Assembly; Open the multipurpose tray to a position that allows the left and
4-46 Service Manual 4069-XXX Multipurpose Tray/Lower Deflector Assembly 1. Open the multipurpose tray to a position that allows the left and right tray hinge slots (A) to align with the rectangular mounting posts (B). Pull upward on each tray hinge to remove the tray from the two mounting posts. Be ...
Page 218 - Gently press the operator panel lens tab (A) and remove the
4-48 Service Manual 4069-XXX Operator Panel Assembly 1. Remove the upper front cover. 2. Disconnect the operator panel cable. 3. Gently press the operator panel lens tab (A) and remove the operator panel.
Page 219 - Operator Panel Cable/Cover Open Switch Assembly
Repair Information 4-49 4069-XXX Operator Panel Cable/Cover Open Switch Assembly Note: Pay careful attention to the cable routing through the printer before you remove the operator panel cable/cover open switch assembly. 1. Remove the left door, left cover, upper front cover, outer EMC shield and in...
Page 221 - Paper Alignment Assembly; Remove the upper paper deflector assembly.
Repair Information 4-51 4069-XXX Paper Alignment Assembly 1. Remove the upper paper deflector assembly. 2. Remove the inner paper deflector assembly. 3. Release the input paper sensor from its mounting and remove. 4. Remove the left door. 5. Remove the paper alignment assembly mounting screws (A) lo...
Page 223 - Paper Deflectors; Inner Paper Deflector Assembly; Gently pry the inner paper deflector from the left and right; Upper Paper Deflector Assembly; Open the multipurpose tray and remove the tray from the two
Repair Information 4-53 4069-XXX Paper Deflectors Inner Paper Deflector Assembly 1. Remove the paper tray. 2. Remove the upper deflector assembly. 3. Place the printer on its side. 4. Remove the lower deflector assembly. 5. Gently pry the inner paper deflector from the left and right mounting posts ...
Page 224 - Paper Input Sensor; Remove the inner paper deflector assembly.; Paper Size Sensing Board; Disconnect the paper size sensing board cable from the board.
4-54 Service Manual 4069-XXX Paper Input Sensor 1. Remove the inner paper deflector assembly. 2. Disconnect the paper input sensor cable from the input sensor. 3. Release the input paper sensor from its mounting and remove. Paper Size Sensing Board 1. Disconnect the paper size sensing board cable fr...
Page 225 - Pick Roll
Repair Information 4-55 4069-XXX Pick Roll 1. Remove the upper paper deflector. 2. Release the pick roll retaining tab and slide the pick roll off the shaft.
Page 226 - “Printhead Assembly Adjustment” on page 4-4
4-56 Service Manual 4069-XXX Printhead 1. Remove the laser assembly cover. 2. Disconnect the printhead cables (A) from the printhead assembly. 3. Remove the printhead mounting screws (B) and remove the printhead. Note: Do the “Printhead Assembly Adjustment” on page 4-4 whenever you remove or replace...
Page 227 - Redrive Assembly; Release the redrive assembly mounting latches (B) and remove
Repair Information 4-57 4069-XXX Redrive Assembly 1. Remove the redrive door assembly. 2. Remove the redrive exit cover. 3. Remove the redrive assembly mounting screws (A). 4. Release the redrive assembly mounting latches (B) and remove the redrive assembly.
Page 228 - Smart Cartridge Contacts
4-58 Service Manual 4069-XXX Smart Cartridge Contacts 1. Remove the upper front cover. 2. Release tab (A) and remove the contact cover. 3. Remove the contact plunger (B). 4. Remove the screws (C) and remove the contacts (D).
Page 229 - Toner Sensor; toner sensor cable and remove the toner sensor.
Repair Information 4-59 4069-XXX Toner Sensor 1. Remove the right side cover. 2. Remove the toner sensor mounting screw (A). Disconnect the toner sensor cable and remove the toner sensor.
Page 231 - Upper Front Cover Hinge Assembly
Repair Information 4-61 4069-XXX Upper Front Cover Hinge Assembly 1. Remove the upper front cover. 2. Remove the laser assembly cover. 3. Remove the C-clips (A) from the upper front cover hinge assembly left and right hinge pins and remove the pins. Note the pin orientation and the C-clip location o...
Page 232 - Upper Front Cover Interlock Switch Assembly; Note the routing of the interlock switch assembly cable and
4-62 Service Manual 4069-XXX Upper Front Cover Interlock Switch Assembly 1. Remove the upper front cover. 2. Remove the operator panel. 3. Remove the inner EMC shield. 4. Pull up on the switch (A) to remove from the mounting posts (B). 5. Note the routing of the interlock switch assembly cable and d...
Page 233 - Connector Locations; Connector
Connector Locations 5-1 4069-XXX 5. Connector Locations Low Voltage Power Supply Connector Pin No. Signal CN3 Interconnect Board 1 +5 V dc 2 +5 V dc 3 Ground 4 Ground 5 Ground 6 Ground 7 +24 V dc 8 +24 V dc 9 Heat on 10 +5 V dc 11 +5 V dc 12 Ground 13 Ground 14 Ground 15 Ground 16 +24 V dc 17 ZC Out...
Page 244 - Interconnect Board
5-12 Service Manual 4069-XXX Interconnect Board Connector Pin No. Signal J1 Fuser Solenoid 1 +42 V dc 2 Ground J2 LVPS 1 +42 V dc 2 Heaton 3 Xeroxing 4 +24 V dc 5 +24 V dc 6 +24 V dc 7 Ground 8 Ground 9 Ground 10 Ground J3 LVPS 1 Ground 2 Ground 3 Ground 4 Ground 5 +5 V dc 6 +5 V dc 7 +5 V dc 8 +5 V...
Page 247 - Envelope Option Board
Connector Locations 5-15 4069-XXX Envelope Option Board Connector Pin No. Signal J1 1 N/A 2 Ground 3 Tx (EOC) 4 Ground 5 Rx (EOC) 6 +24 V dc Return 7 +24 V dc J2 1 Ground 2 Paper Present 3 +5 V dc J3 1 Ground 2 Paper Present 3 +5 V dc J4 1 Motor - Phase B- 2 Motor - Phase A- 3 Motor - Phase B+ 4 Mot...
Page 249 - Duplex Option Board
Connector Locations 5-17 4069-XXX Duplex Option Board Note: Duplex connectors J10 and J11 are interchangeable. No problem results if the connectors are switched. Connector Pin No. Signal J1 Motor 1 Motor - 2 Motor + J2 DC MotorSensor/Encoder Board 1 +5 V dc Sensor 2 Tach + 3 Ground J3 Stepper Motor ...
Page 252 - Output Expander Control Board
5-20 Service Manual 4069-XXX Output Expander Control Board Connector Pin No. Signal J1A Autoconnect 1 +24 V dc 2 Ground 3 +5 V dc J1B 1 Prtxdin 2 Ground 3 prtrxd 4 Ground 5 N/C J2A Autoconnect 1 +24 V dc 2 Ground 3 +5 V dc J2B 1 prtxdout 2 Ground 3 prtrxd 4 Ground J3 Pass Thru Sensor 1 Ground 2 Pape...
Page 254 - High-Capacity Output Stacker Board
5-22 Service Manual 4069-XXX High-Capacity Output Stacker Board Connector Pin No. Signal J1A Autoconnect 1 +24 V dc 2 Ground 3 +5 V dc J1B 1 Prtxdin 2 Ground 3 prtrxd 4 Ground 5 N/C J2A Autoconnect 1 +24 V dc 2 Ground 3 +5 V dc J2B 1 prtxdout 2 Ground 3 prtrxd 4 Ground J3 Pass Thru Sensor 1 Ground 2...
Page 255 - J6 Connector Jumper Locations
Connector Locations 5-23 4069-XXX J6 Connector Jumper Locations J5 Bin Full/Near Full Dual Sensor 1 Ground 2 Ground 3 binful 4 binful 5 RVsnsr J6 Jumper Connector 1 Upper Unit 2 Upper/Lower Unit 3 Lower Unit High-Capacity Stacker Board Pin 1 Pin 2 Pin 3 Upper Unit Board X X Not Used Lower Unit Board...
Page 257 - Preventive Maintenance; Check the following items:; Lubrication Specifications
Preventive Maintenance 6-1 4069-XXX 6. Preventive Maintenance This chapter describes procedures for printer preventive mainte-nance. Following these recommendations can help prevent prob-lems and maintain optimum performance. Safety Inspection Guide The purpose of this inspection guide is to aid you...
Page 258 - Scheduled Maintenance; “Maintenance Page Count” on page 3-21
6-2 Service Manual 4069-XXX Scheduled Maintenance The operator panel displays the message “80 Scheduled Maintenance” at each 300K page count interval. It is necessary to replace the fuser assembly, transfer roller and charge roll at this interval to maintain the print quality and reliability of the ...
Page 259 - Parts Catalog; How To Use This Parts Catalog
Parts Catalog 7-1 4069-XXX 7. Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of identical parts, they are shown on the same list. Common parts are shown by one index number. Parts peculiar to one or the other of the assemblies are listed separa...
Page 260 - Printer Serial Label
7-2 Service Manual 4069-XXX Printer Serial Label Look at the printer serial label to identify the printer you are working on. There are two service levels of Optra T printers. Some printers are at a service level B as indicated by the B on the label.
Page 270 - Assembly 3: Printhead
Page 274 - Assembly 5: Paper Feed - Multipurpose Unit
7-16 Service Manual 4069-XXX Assembly 5: Paper Feed - Multipurpose Unit
Page 280 - Assembly 8: Integrated Paper Tray - 250 Sheet
7-22 Service Manual 4069-XXX Assembly 8: Integrated Paper Tray - 250 Sheet
Page 282 - Assembly 9: Integrated Paper Tray - 500 Sheet
7-24 Service Manual 4069-XXX Assembly 9: Integrated Paper Tray - 500 Sheet
Page 284 - Assembly 10: Main Drive
7-26 Service Manual 4069-XXX Assembly 10: Main Drive
Page 286 - Assembly 11: Developer Drive
7-28 Service Manual 4069-XXX Assembly 11: Developer Drive
Page 288 - Assembly 12: Hot Roll Fuser
7-30 Service Manual 4069-XXX Assembly 12: Hot Roll Fuser
Page 292 - Assembly 13: Transfer
Page 294 - Assembly 14: Charging
Page 296 - Assembly 15: Electronics
7-38 Service Manual 4069-XXX Assembly 15: Electronics
Page 326 - Assembly 19: Output Expander
7-68 Service Manual 4069-XXX Assembly 19: Output Expander
Page 330 - Assembly 20: Envelope Feeder
7-72 Service Manual 4069-XXX Assembly 20: Envelope Feeder
Page 334 - Assembly 21: High Capacity Feeder
7-76 Service Manual 4069-XXX Assembly 21: High Capacity Feeder
Page 348 - Assembly 22: Kiosk - Vertical Paper Adapter
7-90 Service Manual 4069-XXX Assembly 22: Kiosk - Vertical Paper Adapter
Page 350 - Assembly 23: Kiosk - Horizontal Paper Adapter
7-92 Service Manual 4069-XXX Assembly 23: Kiosk - Horizontal Paper Adapter
Page 352 - Assembly 24: High-Capacity Output Stacker
7-94 Service Manual 4069-XXX Assembly 24: High-Capacity Output Stacker
Page 362 - Assembly 26: Options; Units
7-104 Service Manual 4069-XXX Assembly 26: Options Asm-Index Part Number Units Description 26 99A1752 1 4MB SDRAM DIMM 26 99A1753 1 8MB SDRAM DIMM 26 99A1754 1 16MB SDRAM DIMM 26 99A1755 1 32MB SDRAM DIMM 26 99A1756 1 64MB SDRAM DIMM 26 99A1773 1 128MB SDRAM DIMM 26 99A1757 1 2MB Flash DIMM 26 99A17...
Page 364 - Assembly 27: Miscellaneous
7-106 Service Manual 4069-XXX Assembly 27: Miscellaneous Asm-Index Part Number Units Description 27 99A1633 1 Parts Packet, Screws 27 99A0585 1 Parts Packet, Contact Kit 27 99A0267 1 Parts Packet, Retainers 27 99A0268 1 Parts Packet, Springs Paper Feed 27 99A0269 1 Parts Packet, Duplex Option Fan Mo...
Page 370 - Part Numbers
I-4 Service Manual 4069-XXX Input Sensor 2-51 Input Tray(s) Option 2-51 Main Drive 2-68 Operator Panel 2-69 Options 2-71 Output Bin Sensor 2-73 Output Expander 2-74 Paper Feed 2-88 Parallel Port 2-90 Print Quality 2-92 Printhead 2-91 Serial Port 2-106 Smart Cartridge 2-105 Toner Sensor 2-106 Transfe...