Lexmark 35S0400 - Manual

4 Push the card firmly into place as shown in the illustration. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board. Note: The entire length of the connector on the card must touch and be flushed against the controller board. 5 For the MS...

Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options inthe printer driver” on page 29. Installing an Internal Solutions Port ...

Installing a printer hard disk Note: This option is available only in MS610de printer model. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfr...

4 Close the controller board shield, and then close the access door. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options int...

3 Unplug the printer hard disk interface cable from the receptacle in the controller board , leaving the cable attachedto the printer hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage thelatch before pulling the cable out. 4 Hold the printer hard disk...

1 2 Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updatingavailable options in the printer driver” on page 29. To uninstall the optional trays, s...

Note: D is the letter of your CD or DVD drive. In Macintosh Click the CD icon on the desktop. • If you are using the downloaded software installer from the Web, then double ‑ click the installer that you have saved in your computer. Wait for the Select Installation Type dialog to appear, and then cl...

2 Add any installed hardware options, and then click OK . Networking Notes: • Purchase a MarkNet TM N8352 wireless network adapter first before setting up the printer on a wireless network. For information on installing the wireless network adapter, see the instruction sheet that came with theadapte...

b Click + . c If necessary, click Add Printer or Scanner or Add Other Printer or Scanner . d Click the IP tab. e Type the printer IP address in the address field, and then click Add . • For AppleTalk printing: Notes: – Make sure AppleTalk is activated on your printer. – This feature is supported onl...

• 802.1X user name and password • Certificates – No securityIf your wireless network does not use any type of security, then you will not have any security information. Note: Using an unsecured wireless network is not recommended. Notes: – If you do not know the SSID of the network that your compute...

Connecting the printer to a wireless network using the Wi ‑ Fi Protected Setup Before connecting the printer to a wireless network, make sure that: • The access point (wireless router) is Wi ‑ Fi Protected Setup (WPS) certified or WPS ‑ compatible. For more information, see the documentation that ca...

• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Network/Ports > Wireless . 3 Modify the settings to match the settings of your access point (wireless router). Note: Make sure to enter the correct SSID. 4 Click Submit . 5 Turn of...

Using MS510dn and MS610dn Learning about the printer Printer configurations CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. MS510dn printer model 1 2 3 8 5 6 7 4 1 Printer control panel 2 Paper stop 3 Standar...

MS610dn printer model 1 2 3 5 6 7 8 4 1 Printer control panel 2 Paper stop 3 Standard bin 4 Front door release button 5 Controller board access door 6 100 ‑ sheet multipurpose feeder 7 Standard 550 ‑ sheet tray 8 Optional 250 ‑ or 550 ‑ sheet trays Using the printer control panel 1 2 3 4 5 6 7 8 9 1...

Attaching cables Connect the printer to the computer using a USB or parallel cable, or to the network using an Ethernet cable. Make sure to match the following: • The USB symbol on the cable with the USB symbol on the printer • The appropriate parallel cable with the parallel port • The appropriate ...

Accessing the controller board CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continuing. If you have any ot...

Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information,see “Avoiding jams” on page 181 and “Storing paper” on page 118. Setting the paper size and type 1 From the printer control panel, navigate to: >...

To open the paper stop, pull it so that it flips forward. Note: Close the paper stop when moving the printer to another location. Loading trays CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. 1 Pull out the t...

6 Insert the tray. 1 7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded inthe tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder Use the multipurpose feeder when ...

• Load letterhead faceup with the top edge entering the printer first. For two ‑ sided (duplex) printing, load letterhead facedown with the bottom edge entering the printer first. • Load envelopes with the flap on the left side facedown. Warning—Potential Damage: Never use envelopes with stamps, cla...

Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Paper Menu > > Custom Types 2 Select a custom paper type name, and then select a paper type. Note: Paper is the factory default paper type for all user ‑ defined custom names. 3 Press . Print...

Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Prin...

• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then theprinter ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are processed, you may need to vi...

Printing from a mobile device To download a compatible mobile printing application, visit www.lexmark.com/mobile . Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing confidential and other held jobs Storing print jobs in the printer 1 From the pri...

Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users 1 With a document open, click File > Print . 2 Click Properti...

3 Press . Note: The PPDS fonts appear only when the PPDS data stream is activated. Printing a directory list From the printer control panel, navigate to: > Settings > Reports > > Print Directory > Note: The Print Directory menu item appears only when an optional flash memory or printe...

Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Secur...

Notification Description Off The normal printer behavior for all supplies occurs. E ‑ mail Only The printer generates an e-mail when the supply condition is reached. The status of thesupply will appear on the menus page and status page. Warning The printer displays the warning message and generates ...

Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids network printing configuration. 1 From the printer control panel, navigate to: > Settings > Reports &g...

Use To Off Use the factory default settings for all settings associated with Eco ‑ Mode. This setting supports the performance specifications for your printer. Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until a job is ready to print. You may n...

Notes: • View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appears as foursets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Navigate to: Settings &g...

Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Settings > > General Settings > 2 Press the arrow buttons until Press Sleep Button or Press and Hold Sleep Button appears, and then press . 3 Press the arrow buttons until Hibernate appear...

Using Schedule Power Modes Schedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Ready state. Note: This feature is available only in network printers or printers connected to print servers. Using the Embedded Web Server 1 Open a Web browser, and then ty...

From the printer control panel, navigate to: > Settings > Settings > > General Settings > > Factory Defaults > > Restore Now > Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with ...

Erasing volatile memory The volatile memory (RAM) installed in your printer requires a power source to retain information. To erase the buffereddata, turn off the printer. Erasing non ‑ volatile memory Erase individual settings, device and network settings, security settings, and embedded solutions ...

Using MS610de Learning about the printer Printer configurations CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. Basic and configured models 1 2 3 5 6 7 8 4 1 Printer control panel 2 Paper stop 3 Standard bin ...

Sleep button light Printer status Off The printer is off, idle or in Ready state. Solid amber The printer is in Sleep mode. Blinking amber The printer is entering or waking from Hibernate mode. Blinking amber for 0.1 second, then goescompletely off for 1.9 seconds in a slow,pulsing pattern The print...

Touch To 7 Status/Supplies • Show a printer warning or error message whenever the printer requires intervention tocontinue processing. • View more information on the printer warning or message, and on how to clear it. 8 Tips View a context ‑ sensitive help information. This may also appear on the ho...

Setting up and using the home screen applications Notes: • Your home screen may vary depending on your home screen customization settings, administrative setup, andactive embedded applications. Some applications are supported only in select printer models. • There may be additional solutions and app...

Finding the IP address of the printer Note: Make sure your printer is connected to a network or to a print server. You can find the printer IP address: • From the top left corner of the printer home screen. • From the TCP/IP section in the Network/Ports menu. • By printing a network setup page or me...

Activating the home screen applications Finding information about the home screen applications Your printer comes with preinstalled home screen applications. Before you can use these applications, you must firstactivate and set up these applications using the Embedded Web Server. For more informatio...

1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Settings > Apps > Apps Management > Forms and ...

3 Select a custom paper type name, and then select a paper type Note: Paper is the factory default paper type for all user ‑ defined custom names. 4 Click Submit . Using the printer control panel 1 From the home screen, navigate to: > Paper Menu > Custom Types 2 Select a custom paper type name...

b Customize the settings in the Print dialog: 1 With a document open, choose File > Print . If necessary, click the disclosure triangle to see more options. 2 From the Print dialog and pop ‑ up menus, adjust the settings if necessary. Note: To print on a specific paper type, adjust the paper type...

Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel, touch Cancel Job or press on the keypad. 2 Touch the print job you want to cancel, and then touch Delete Selected Jobs . Note: If you press on the keypad, then touch Resume to return to the h...

Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids network printing configuration. 1 From the home screen, navigate to: > Reports > Network Setup Page 2 ...

Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) totemporarily buffer user data during simple print jobs. Non-volatile memory Your printer may use two forms of non-volatile memory:EEPROM and NAND (flash memory). Both types are used tostore the operatin...

Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server 1 Open a Web browser, and then type the prin...

Paper and specialty media guide Using specialty media Tips on using card stock Card stock is heavy, single ‑ ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being cons...

Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or seal envelopes. Tips on using labels Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. Vinyl, pharmacy, and two ‑ sided labels are not su...

• Avoid getting fingerprints on the transparencies to prevent print quality problems. • Before loading transparencies, flex, fan, and straighten the stack to prevent sheets from sticking together. Paper guidelines Selecting the correct paper or specialty media reduces printing problems. For the best...

Fiber content Most high ‑ quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containingfibers such as cotton can negatively affect paper ...

Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting orreleasing hazardous emissions. Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifical...

Supported paper sizes, types, and weights Supported paper sizes Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide . Paper size Standard tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder Du...

Paper size Standard tray Optional 250 ‑ or 550 ‑ sheet tray Multipurpose feeder Duplex mode 10 Envelope 105 x 241 mm (4.1 x 9.5 in.) X X X DL Envelope 110 x 220 mm (4.3 x 8.7 in.) X X X C5 Envelope 162 x 229 mm (6.4 x 9 in.) X X X B5 Envelope 176 x 250 mm (6.9 x 9.8 in.) X X X Other Envelope 229 x 3...

Understanding the printer menus Menus list Paper Menu Reports Network/Ports Default SourcePaper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Names 1 Universal Setup Menu Settings PageDevice Statistics Network Setup Page 2 Profiles ListPrint Font...

Paper menu Default Source menu Use To Default Source Tray [x]Multipurpose FeederManual PaperManual Envelope Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for MultipurposeFee...

Configure MP menu Use To Configure MP CassetteManualFirst Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures themultipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for ...

Paper Weight menu Use To Plain Weight LightNormalHeavy Specify the relative weight of the plain paper loaded. Note: Normal is the factory default setting. Card Stock Weight LightNormalHeavy Specify the relative weight of the card stock loaded. Note: Normal is the factory default setting. Transparenc...

Use To Colored Weight LightNormalHeavy Specify the relative weight of the colored paper loaded. Note: Normal is the factory default setting. Light Weight Light Specify that the weight of the paper loaded is light. Heavy Weight Heavy Specify that the weight of the paper loaded is heavy. Cotton/Rough ...

Use To Light Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Light as the paper type. Heavy Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Heavy as the paper type. Custom [x] Loading DuplexOff Determine and set two ‑ ...

Universal Setup menu Use To Units of Measure InchesMillimeters Identify the units of measure. Notes: • Inches is the US factory default setting. • Millimeters is the international factory default setting. Portrait Width 3–8.5 inches76–216 mm Set the portrait width. Notes: • If the width exceeds the ...

Use To Network Setup Page Print a report containing information about the network printer settings, such asthe TCP/IP address information. Note: This menu item appears only in network printers or in printers connected to print servers. Profiles List Print a list of profiles stored in the printer. No...

Use To Standard Network Setup ORNetwork [x] Setup ReportsNetwork CardTCP/IPIPv6WirelessAppleTalk Display and set the printer network settings. Note: The Wireless menu appears only when the printer is connected to a wireless network. Reports menu To access the menu, navigate to any of the following: ...

Use To Enable DDNS YesNo View or change the current DDNS setting. Note: Yes is the factory default setting. Enable mDNS YesNo View or change the current mDNS setting. Note: Yes is the factory default setting. DNS Server Address View or change the current DNS server address. Backup DNS Server Address...

Wireless menu Note: This menu is available only in printer models connected to a wireless network. To access the menu, navigate to any of the following: • Network/Ports > Standard Network > Standard Network Setup > Wireless • Network/Ports > Network [x] > Network [x] Setup > Wirele...

Use To Activate YesNo Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The address can be changed only fr...

SMTP Setup menu Use To Primary SMTP Gateway Specify SMTP server gateway and port information. Note: 25 is the default SMTP gateway port. Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5–30 Specify the amount of time in seconds before the server stops trying...

Security menu Miscellaneous Security Settings menu Use To Login Restrictions Login failures*Failure time frame*Lockout time*Panel Login TimeoutRemote Login Timeout Limit the number and time frames of failed login attempts from the printer controlpanel before all users are locked out. Notes: • “Login...

Use To Repeat Job Expiration Off1 hour4 hours24 hours1 week Set a time limit on how long the printer stores print jobs. Verify Job Expiration Off1 hour4 hours24 hours1 week Set a time limit on how long the printer stores print jobs needing verification. Reserve Job Expiration Off1 hour4 hours24 hour...

Use To Configure Log Enable Audit YesNo Enable Remote Syslog NoYes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specify how and whether or not audit logs are created. Notes: • Enable Audit determines if events are recorded in the secure audit log andremote syslog. No is the factory defa...

Settings menu General Settings General Settings menu Use To Display Language EnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Set the language of the text appearing on the printer dis...

Use To GUI Log Level 1 Everything (0)Keys (1)Debug (2)Warnings (3)Errors (4)Critical (5)System Info (6) Note: This setting only appears in debug builds. Factory Defaults Do Not RestoreRestore Now Return the printer settings to the factory default settings. Notes: • Do Not Restore is the factory defa...

Use To Separator Sheets OffBetween CopiesBetween JobsBetween Pages Specify whether blank separator sheets are inserted. Notes: • Off is the factory default setting. No separator sheets are included in the printjob. • Between Copies inserts a blank sheet between each copy of a print job ifCollate is ...

Finishing menu Use To Sides (Duplex) 1 sided2 sided Specify whether two ‑ sided (duplex) printing is set as the default for all print jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printing from the software program. For Windows users: 1 Click File > Print . 2 ...

Use To Paper Saver Off2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Print multiple ‑ page images on one side of a paper. Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. Paper Saver Ordering HorizontalReverse HorizontalRev...

Use To Enhance Fine Lines OnOff Enable a print mode preferable for files such as architectural drawings, maps, electricalcircuit diagrams, and flow charts. Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print , and...

Use To Disk Near Full Action NoneE ‑ mail Current Log E ‑ mail & Delete Current Log E ‑ mail & Delete Oldest Log Post Current LogPost & Delete Current LogPost & Delete Oldest LogDelete Current LogDelete Oldest LogDelete All LogsDelete All But Current Determine and set how the printer...

HTML menu Use To Font Name Albertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCoronetCourierEurostileGaramondGenevaGill SansGoudyHelveticaHoefler TextIntl CG TimesIntl CourierIntl Univers Joanna MTLetter GothicLubalin GraphMarigoldMonaLisa Re...

Use To Margin Size 8–255 mm Set the page margin for HTML documents. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not PrintPrint Specify whether to print backgrounds on HTML documents. Note: Print is the factory default setting. Im...

Saving money and the environment Saving paper and toner Studies show that as much as 80% of the carbon footprint of a printer is related to paper usage. You can significantlyreduce your carbon footprint by using recycled paper and the following printing suggestions, such as printing on bothsides of ...

Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Damage: D...

Ordering toner cartridges Notes: • The estimated cartridge yield is based on the ISO/IEC 19752 standard. • Extremely low print coverage for extended periods of time may negatively affect actual yield. Item Return Program cartridge For the United States and Canada Toner Cartridge 501 High Yield Toner...

Item Regular cartridge Worldwide High Yield Toner Cartridge 500HA 1 Extra High Yield Toner Cartridge 500XA 2 Ultra High Yield Toner Cartridge 500UA 3 1 This cartridge is supported only in MS310d and MS310dn printer models. 2 This cartridge is supported only in MS410d and MS410dn printer models. 3 Th...

Estimated number of remaining pages The estimated number of remaining pages is based on the recent printing history of the printer. Its accuracy mayvary significantly and is dependent on many factors, such as actual document content, print quality settings, andother printer settings. The accuracy of...

Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 1 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer. Maintaining the printer 177

7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side railsinside the printer. 8 Close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid pe...

Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options ...

Clearing jams By carefully selecting paper and specialty media and loading it properly, you should be able to avoid most jams. If jamsoccur, then follow the steps outlined in this chapter. Warning—Potential Damage: Never use any tool to remove a jam. Doing so could permanently damage the fuser. Avoi...

• Do not slide the paper into the tray. Load paper as shown in the illustration. • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightlyagainst the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommen...

Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if both the toner cartridge and imaging unit are MICR (Magnetic Ink Character Recognition) or non-MICR supplies. Note: For a list of supported supplies, see the “Ordering supplies” section of the User...

Change [paper source] to [custom string] load [paper orientation] Try one or more of the following: • Load the correct size and type of paper in the tray, then verify that the paper size and type settings are specified inthe Paper menu on the printer control panel, and then select Finished changing ...

Incorrect paper size, open [paper source] [34] Note: The paper source can be a tray or a feeder. Try one or more of the following: • Load the correct size of paper in the paper source. • From the printer control panel, select Continue to clear the message and print using a different paper source. Fo...

Select Continue to clear the message. For non-touch-screen printer models, press to confirm. Insufficient memory, some held jobs will not be restored [37] Try one or more of the following: • From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, pr...

Network [x] software error [54] Try one or more of the following: • From the printer control panel, select Continue to continue printing. For non ‑ touch ‑ screen printer models, press to confirm. • Turn off the printer, wait for about 10 seconds, and then turn the printer back on. • Update the netw...

Printer had to restart. Last job may be incomplete. From the printer control panel, touch to clear the message and continue printing. For non ‑ touch ‑ screen printer models, press to confirm. For more information, visit http://support.lexmark.com or contact customer support. Reinstall missing or un...

List of printer and toner cartridge regions Region number Region 0 Global 1 United States, Canada 2 European Economic Area (EEA), Switzerland 3 Asia Pacific, Australia, New Zealand 4 Latin America 5 Africa, Middle East, rest of Europe 9 Invalid Notes: • The x and y values are the .xy of the error co...

Serial option [x] error [54] Try one or more of the following: • Make sure that the serial cable is properly connected and is the correct one for the serial port. • Make sure that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printerand computer. • ...

Too many flash options installed [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra flash memory. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. Too many trays attached [58] 1 Turn off the printer. 2 Unp...

Solving printer problems • “Basic printer problems” on page 205 • “Option problems” on page 207 • “Paper feed problems” on page 210 Basic printer problems The printer is not responding Action Yes No Step 1 Make sure the printer is turned on. Is the printer turned on? Go to step 2. Turn on the printe...

Printer display is blank Action Yes No Step 1 Press the Sleep button on the printer control panel. Does Ready appear on the printer display? The problem is solved. Go to step 2. Step 2 Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. Do Please wait and Ready ap...

Action Yes No Step 4 a Check if the internal option is selected. It may be necessary to manually add the internal option in the printerdriver to make it available for print jobs. For more information, see“Updating available options in the printer driver” on page 29. b Resend the print job. Does the ...

Action Yes No Step 5 Check if the option is selected. a From the application you are using, select the option. For Mac OS Xversion 9 users, make sure the printer is set up in Chooser. b Resend the print job. Is the tray working? The problem is solved. Contact customer support . Internal Solutions Po...

Action Yes No Step 2 Check if you are using the correct cable and if it is connected securely tothe USB or parallel interface card. Is the correct cable securely connected to the USB or parallel interfacecard? Contact customer support . Connect the cable tothe USB or parallelinterface cardconnector....

Paper jam message remains after jam is cleared Action Yes No a Do either of the following: • For touch ‑ screen printer models, touch or Done . • For non ‑ touch ‑ screen printer models, select Next > > Clear the jam, press OK > . b Follow the instructions on the printer display. Does the p...

Error message about reading the flash drive appears Action Yes No Step 1 Check if the flash drive is inserted into the front USB slot. Note: The flash drive will not work if it is inserted into the rear USB slot. Is the flash drive inserted into the front USB slot? Go to step 2. Insert the flash dri...

Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Yes No Step 1 Open the held jobs folder on the printer display, and then verify that yourprint job is l...

Print job takes longer than expected Action Yes No Step 1 Change the environmental settings of the printer. a From the printer control panel, navigate to: Settings > General Settings b Select Eco ‑ Mode or Quiet Mode , and then select Off . Note: Disabling Eco-Mode or Quiet Mode may increase the ...

Action Yes No Step 2 a From the Paper menu on the printer control panel, set the paper sizeand type to match the paper loaded in the tray. b Resend the print job. Did the job print from the correct tray or on the correct paper? The problem is solved. Go to step 3. Step 3 a Depending on your operatin...

Action Yes No a From the printer control panel, set the paper size and type in the Papermenu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked. b Resend the print job. Do the trays link correctly? The problem is solved. Contact custo...

Action Yes No Step 2 a Check the original file for manual page breaks. b Resend the print job. Did the file print correctly? The problem is solved. Contact customer support . Print quality problems Characters have jagged or uneven edges Action Yes No Step 1 a Print a font sample list to check if the...

Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the paper loaded. b Resend the print job. Is the page or image clipped? Go to step 2. The problem is solved. Step 2 From the printer control panel, set the paper size and type in the Papermenu to match th...

Action Yes No Step 1 Load paper with the correct paper type and weight in the tray. Is paper with the correct paper type and weight loaded in the tray? Go to step 2. Load paper with thecorrect paper type andweight in the tray. Step 2 From the printer control panel, set the paper type and weight in t...

Action Yes No Step 2 Reinstall the imaging unit and the toner cartridge. a Remove the toner cartridge. b Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to lightcan cause print quality problems. c Install t...

Action Yes No Step 3 a Depending on your operating system, specify the paper size fromPrinting Preferences or from the Print dialog. b Resend the print job. Are the margins correct? The problem is solved. Contact customer support . Paper curl Action Yes No Step 1 Move the width and length guides in ...

Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the size of the paper loaded in the tray. b Resend the print job. Do print irregularities still appear? Go to step 2. The problem is s...

Repeating defects appear on prints Action Yes No Step 1 Measure the distance between the defects. Check for a distance between the defects that equals: • 97 mm (3.82 in.) • 47 mm (1.85 in.) • 38 mm (1.5 in.) Is the distance between defects equal to one of the listed measurements? Go to step 2. 1 Che...

Print is too light Action Yes No Step 1 a From the Quality menu on the printer control panel, increase the tonerdarkness. Note: 8 is the factory default setting. b Resend the print job. Is the print still too light? Go to step 2. The problem is solved. Step 2 From the printer control panel, set the ...

Action Yes No Step 6 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print qu...

Action Yes No Step 2 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print qu...

Printer is printing solid black pages Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print quality probl...

Streaked horizontal lines appear on prints ABCDEABCDEABCDE Action Yes No Step 1 a Depending on your operating system, specify the tray or feeder fromPrinting Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lines appear on prints? Go to step 2. The problem is solved. S...

Streaked vertical lines appear on prints ABCDEABCDEABCDE Leading edge Trailing edge Action Yes No Step 1 a Depending on your operating system, specify the paper type, texture,and weight from Printing Preferences or from the Print dialog. b Resend the print job. Do streaked vertical lines appear on p...

Action Yes No Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Contact customer support at http://support.lexmark.com or your service representative. The problem is solved. Horizontal voids appear on prints Leading edge Trailing edge Action...

Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern. b Resend the print job. Do vertical voids appear on prints? Go to step 2. The problem is solved. Step 2 a From the printer control panel, set the paper t...

Toner specks appear on prints Action Yes No Replace the imaging unit, and then resend the print job. Do toner specks appear on prints? Contact customer support . The problem is solved. Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 Reinstall the imaging unit...

Action Yes No Step 1 From the Paper menu on the printer control panel, check the paper typeand weight. Do the paper type and texture match the paper loaded in the tray? Go to step 2. Specify the paper typeand weight from thetray settings to matchthe paper loaded in thetray. Step 2 Check if you are p...

Solving home screen applications problems This troubleshooting step applies only to touch ‑ screen printer models. An application error has occurred Action Yes No Step 1 Check the system log for relevant details. a Open a Web browser, and then type the printer IP address in theaddress field. If you ...

Contacting customer support When you contact customer support, describe the problem you are experiencing, the message on the printer display,and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see ...

Notices Product information Product name: Lexmark MS510dn, MS610dn, and MS610de Machine type: 4514 Model(s): 630, 635, 646 Edition notice May 2013 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS P...

Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered inthe United States and/or other countries. PrintCryption is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. ...

Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply wi...

Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 55 dBA (simplex); 54 dBA (duplex) Ready N/A Values are subject to change. See...

the waste dry cell batteries recycle logo and provides the recycle service in order to have the appropriate process forthe waste dry cell batteries. Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching themetal f...

Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that isnominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser systemand printer are designed so there is never any human access to l...

Mode Description Power consumption (Watts) Hibernate The product is in a low ‑ level energy ‑ saving mode. 1 Off The product is plugged into an electrical outlet, but the power switch isturned off. 0 The power consumption levels listed in the previous table represent time-averaged measurements. Inst...

Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:(1) this device may not cause interference, and (2) this device must accept any interference, including interference thatmay cause undesired operation of the...

This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, fromLexmark or a Lexmark Remarketer, referred to in this statement as “Remarketer.” Limited warranty Lexmark warrants that this product: —Is manufactured from new parts, or new and ser...

Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of printsproduced by any product. Warranty service does not include repair of failures caused by: —Modification or unauthorized attachments —Accidents, misuse, abus...

Patent acknowledgment The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual PropertyRights (IPR) Disclosure of Certicom Corp. at the IETF for Elliptic Curve Cryptography (ECC) Cipher Suites for TransportLayer Security (TLS) implemented in the p...

Index Numerics 250 ‑ sheet tray installing 26 550 ‑ sheet tray installing 26 Symbols [x] ‑ page jam, clear manual feeder. [25y.xx] 191[x] ‑ page jam, clear standard bin. [20y.xx] 188[x] ‑ page jam, open front door. [20y.xx] 184[x] ‑ page jam, open rear door. [20y.xx] 187[x] ‑ page jam, open tray [x]...