Page 7 - Safety information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of proce...
Page 9 - Learning about the printer; Finding information about the printer
Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: • Connecting the printer • Installing the printer software Setup documentation—The setup documentation camewith the printer and is also available on the Lexmark Website...
Page 10 - Selecting a location for the printer
What are you looking for? Find it here Latest supplemental information, updates, and customersupport: • Documentation • Driver downloads • Live chat support • E ‑ mail support • Voice support Lexmark Support Web site— http://support.lexmark.com Note: Select your country or region, and then select yo...
Page 11 - Printer configurations
1 2 3 4 5 1 Right side 100 mm (3.9 in.) 2 Front 482.6 mm (19.5 in.) 3 Left side 100 mm (3.9 in.) 4 Rear 100 mm (3.9 in.) 5 Top 393.7 mm (15.5 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor ‑ mounted configurations require additional furniture for stability. You must use either a printer s...
Page 13 - Understanding the ADF and scanner glass; Using the ADF; Using the scanner glass
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards orphotos), transparencies, photo paper, or thin media (such as magazineclippings). You can use the A...
Page 14 - Using the printer control panel
Using the printer control panel 3 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQR 8 STU 9 WXYZ 0 9 1 4 5 6 7 8 10 2 Use the To 1 Display View printing, e ‑ mailing, copying, and faxing options, as well as status and error messages. 2 Sleep button Enable Sleep Mode or Hibernate Mode. The following are the stat...
Page 16 - Understanding the home screen
Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screenbuttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond tomes...
Page 18 - Features; Using the touch-screen buttons
Features Feature Description Menu trail line Sample: Menus > Settings > CopySettings > Number of Copies A menu trail line is located at the top of each menu screen. This feature shows thepath taken to arrive at the current menu.Touch any of the underlined words to return to that menu. Numbe...
Page 19 - Other touch-screen buttons
Touch To Left arrow Scroll to the left. Home Return to the home screen. Right increase Select a higher value. Left decrease Select a lower value. Exit Exit from the current screen. Tips Open a context-sensitive help dialog. Other touch-screen buttons Touch To Accept Save a setting. Cancel • Cancel a...
Page 20 - Setting up and using the home screen applications; Accessing the Embedded Web Server
Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings,administrative setup, and active embedded applications. Some applications are supported only in select printermodels. • There may be additiona...
Page 21 - Activating the home screen applications; Setting up Forms and Favorites; Setting up Scan to Network
Activating the home screen applications Your printer comes with preinstalled home screen applications. To use these applications, activate and set up theseapplications using the Embedded Web Server. For more information about accessing the Embedded Web Server, see“Accessing the Embedded Web Server” ...
Page 22 - Setting up My MFP; Understanding WS
1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Settings > Device Solutions > Solut...
Page 23 - Setting up Remote Operator Panel; Exporting and importing a configuration; Exporting a configuration to a file; Importing a configuration from a file
Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer controlpanel, even when you are not physically near the network printer. From your computer screen, you can view the printerstatus, release held print jobs...
Page 25 - Additional printer setup; Installing internal options; Available internal options
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you...
Page 26 - Accessing the system board
Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices at...
Page 30 - Installing a memory card
Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices atta...
Page 32 - Installing a flash memory or firmware card
Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memo...
Page 33 - Installing an Internal Solutions Port
Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unpl...
Page 37 - Installing a printer hard disk
Installing a printer hard disk CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other device...
Page 38 - To install a printer hard disk onto the ISP:
To install a printer hard disk onto the ISP: a Using a flathead screwdriver, loosen the screws. b Remove the screws attached to the printer hard disk mounting bracket, and then remove the bracket. c Install the printer hard disk onto the ISP: 1 Hold the edges of the printed circuit board assembly, a...
Page 39 - To install a printer hard disk directly on the system board:
To install a printer hard disk directly on the system board: a Hold the edges of the printed circuit board assembly, and then align the standoffs of the printer hard disk tothe holes in the system board. Press down on the printer hard disk until the standoffs are in place. Warning—Potential Damage: ...
Page 41 - Removing a printer hard disk
Removing a printer hard disk Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the system board. For more information, see “Accessi...
Page 42 - Installing hardware options; Order of installation
4 Remove the printer hard disk by pulling it upward to unseat the standoffs. 5 Set the printer hard disk aside. 6 Reattach the system board cover. Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb), and requires two or more tr...
Page 43 - Installing optional drawers
Installing optional drawers CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up...
Page 44 - Attaching cables
1 2 3 1 Optional 550 ‑ sheet specialty media drawer 2 Optional 550 ‑ sheet drawer Note: This drawer is standard in the X748dte printer model. 3 Optional 2000 ‑ sheet drawer 5 Turn the printer back on. Attaching cables CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not ...
Page 46 - Setting up the printer software; Installing the printer software; For Windows users; For Macintosh users
3 Close the access door, and then neatly align the cable to the left. Note: You may choose to completely remove the access door and store it. Setting up the printer software Installing the printer software Note: If you installed the printer software on the computer before but need to reinstall the s...
Page 47 - Using the Internet; Updating available options in the printer driver
3 Double-click the software installer package, and then follow the instructions on the computer screen. Note: To take advantage of the full features of your printer, select the custom install option, and then select all packages listed. Using the Internet 1 Go to the Lexmark Web site at http://suppo...
Page 48 - Networking; Preparing to set up the printer on a wireless network; Installing the printer on a wireless network (Windows)
4 From the Printers menu, choose Show Info . 5 Add any installed hardware options, and then click Apply Changes . Networking Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wireless Encryption Protocol (WEP) and Wi-Fi Protected Access (WPA) are types of security used ...
Page 50 - Installing the printer on a wireless network (Macintosh); Prepare to configure the printer
6 Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 7 Follow the instructions on the computer screen. Note: For more in...
Page 51 - Enter the printer information; Configure the printer for wireless access
Enter the printer information 1 Access the AirPort options: In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences > Network > AirPort In Mac OS X version 10.4 From the Finder, navigate to: Applications > Internet Connect > AirPort 2 From the Network Name ...
Page 52 - Installing the printer on a wired network
c Select a destination, and then click Continue . d From the Easy Install screen, click Install . e Type the user password, and then click OK . All necessary applications are installed in the computer. f Click Close when installation is complete. 2 Add the printer: a For IP printing: In Mac OS X ver...
Page 56 - Setting up serial printing
In Mac OS X version 10.5 or later 1 From the Apple menu, navigate to: System Preferences > Print & Fax 2 Click + , and then click the IP tab. 3 Type the printer IP address in the address field, and then click Add . Note: View the printer IP address in the TCP/IP section in the Network/Reports...
Page 58 - Verifying printer setup; Printing a menu settings page
Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set upcorrectly by printing the following: • Menu settings page —Use this page to verify that all printer options are installed correctly. A list of installed options...
Page 59 - Loading paper and specialty media; Setting the paper size and type
Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information,see “Avoiding jams” on page 253 and “Storing paper” on page 80. Setting the paper size and type From the home screen, navigate to: > Paper Menu &...
Page 64 - Loading narrow paper sizes such as envelopes and A6
1 2 3 4 1 Primary length guide 2 Length guide lock 3 Secondary length guide 4 Width guide CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately. Keep all other trays closed until needed. Notes: • For instructions on loading paper sizes large...
Page 71 - Loading the multipurpose feeder
• Make sure paper does not exceed the maximum paper fill indicator located on the side of the tray. Warning—Potential Damage: Overloading the tray may cause paper jams and possible printer damage. 7 Insert the tray. Loading the multipurpose feeder The multipurpose feeder can hold approximately: • 10...
Page 74 - Linking and unlinking trays; Unlinking trays; Linking trays
• Load envelopes with the flap on the right side up and the stamp edge entering the printer first. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self ‑ stick adhesives. These envelopes may severely damage the printer. 5 From the printer control...
Page 77 - Paper and specialty media guidelines; Paper guidelines; Paper characteristics; Weight; Curl
Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluatingnew paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m 2 (16 to 58 ...
Page 78 - Fiber content; Unacceptable paper; Selecting preprinted forms and letterhead
Fiber content Most high ‑ quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containingfibers such as cotton can negatively affect paper ...
Page 79 - Using recycled paper and other office papers
Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting orreleasing hazardous emissions. Using recycled paper and other office papers As an environmentally conscientious company, Lexmark supports the use of recycled paper produced specifically ...
Page 80 - Unacceptable paper examples; Storing paper
Unacceptable paper examples Test results indicate that the following paper types are at risk for use with laser printers: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers • Preprinted papers with chemicals that may contaminate the paper • Preprint...
Page 81 - Supported paper sizes, types, and weights; Supported paper sizes
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper input sources and the types of paper theysupport. Note: To use a paper size that is unlisted, configure a Universal Paper Size. Supported paper sizes Paper size anddimension Standard550 ...
Page 83 - Supported paper types and weights
Supported paper types and weights The printer supports 60–220 ‑ g/m 2 (16–58 ‑ lb) paper weights. Note: Labels, transparencies, envelopes, and card stock always print at reduced speed. Paper type Standard oroptional550 ‑ sheet tray Optional550 ‑ sheet specialty mediadrawer Optional2,000 ‑ sheet high...
Page 84 - Printing; Printing forms; Printing a document
Printing The use of print preview and the selection of desired printing preferences such as duplex, margins and paper size canensure that the print job output will appear as desired. Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other in...
Page 85 - Using the Embedded Web Server
Printing in black and white From the home screen, navigate to: > Settings > Print Settings > Quality Menu > Print Mode > Black Only > Submit Adjusting toner darkness 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP addres...
Page 86 - Printing from a mobile device; Printing from a flash drive
Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile . Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing from a flash drive Printing from ...
Page 87 - Supported flash drives and file types
2 From the printer control panel, touch the document you want to print. 3 Touch the arrows to specify the number of copies for printing, and then touch Print . Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the pri...
Page 88 - Storing print jobs in the printer; Printing confidential and other held jobs
Printing confidential and other held jobs Storing print jobs in the printer 1 From the printer control panel, navigate to: > Security > Confidential Print Print job type Description Confidential Lets you hold print jobs in the computer until you enter the PIN from the printercontrol panel Note...
Page 89 - Printing information pages; Printing a font sample list; Printing on specialty media; Tips on using letterhead
6 From the printer home screen, release the print job. • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN > Print • For other print jobs, navigate to: Held jobs > select your user name > select the print job > specif...
Page 91 - Tips on using labels; Tips on using card stock
Tips on using labels Notes: • Single ‑ sided paper labels designed for laser/LED printers are supported for occasional use. • It is recommended to print no more than 20 pages of paper labels a month. • Vinyl, pharmacy, and dual ‑ sided labels are not supported. For detailed information on label prin...
Page 92 - Canceling a print job; Canceling a print job from the printer control panel
Canceling a print job Canceling a print job from the printer control panel 1 Touch Cancel Jobs on the touch screen, or press on the keypad. 2 Touch the job you want to cancel, and then touch Delete Selected Jobs . Canceling a print job from the computer For Windows users 1 Open the printers folder: ...
Page 93 - Copying; Making copies; Making a quick copy
Copying ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). Making copies Making a quick copy 1 Load an original document faceup, short ...
Page 94 - Copying using the scanner glass; Copying film photos; Copying on transparencies
Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > change the copy settings > Copy It 3 If you have more pages to scan, then place the next document on the scanner glass, and then touc...
Page 95 - Customizing copy settings; Copying in black and white
3 From the home screen, navigate to: Copy > Copy from > size of the original document > Copy to > Manual Feeder 4 Place the letterhead faceup, top edge first in the multipurpose feeder. 5 Select the size of the letterhead. 6 Navigate to: Continue > Letterhead > Continue > Copy I...
Page 96 - Copying different paper sizes; Example 1: Copying on mixed paper sizes; Copying on both sides of the paper (duplexing)
3 From the home screen, navigate to: Copy > Copy from > size of the original document > Copy to 4 Touch Manual Feeder or select the tray that contains the paper type you want to use. Note: If you choose Manual Feeder, then you will also need to select the paper size and type. 5 Touch Copy I...
Page 98 - Collating copies; Placing separator sheets between copies
• Photo/Film —Use when the original document is a photo from film. • Magazine —Use when the original document is from a magazine. • Newspaper —Use when the original document is from a newspaper. • Press —Use when the original document was printed using a printing press. • Other —Use when the origina...
Page 99 - Copying multiple pages onto a single sheet
• Between Pages • Off 4 Touch > Copy It . Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple ‑ page document onto a single sheet of paper. Notes: • The Paper Size must be set to Letter, Legal, A4, or JIS B5. • The Cop...
Page 100 - Placing information on copies; Placing the date and time at the top of each page; Canceling a copy job; Canceling a copy job while the document is in the ADF
4 Load the next document faceup, short edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed . Note: If required, change the job settings. 5 If you have another document to scan, then repeat the previous step. Otherwise, touch...
Page 101 - Understanding the copy screens and options; Copy from; Copies
Canceling a copy job while copying pages using the scanner glass Touch Cancel Job on the touch screen. A “Canceling scan job” screen appears. Once the job is canceled, the copy screen appears. Canceling a copy job while pages are being printed 1 From the home screen, touch Cancel Job , or press on t...
Page 104 - Getting ready to e-mail; Setting up the e-mail function; Configuring e
E-mailing ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). You can use the printer to e ‑ mail scanned documents to one or more recip...
Page 105 - Creating an e-mail shortcut; Creating an e-mail shortcut using the Embedded Web Server
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > E-mail/FTP...
Page 107 - Customizing e-mail settings; Adding e-mail subject and message information
4 Touch the name of the recipients. To enter additional recipients, touch Next address , and then enter the address or shortcut number you want to add, or search the address book. 5 Touch Done . Customizing e-mail settings Adding e-mail subject and message information 1 Load an original document fac...
Page 108 - Understanding e-mail options
• JPEG —Use this to create and attach a separate file for each page of your original document, viewable by most Web browsers and graphics programs. • XPS —Use this to create a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NE...
Page 111 - Getting the printer ready to fax
Faxing Note: The fax function is available only in select printer models. ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). Getting th...
Page 112 - Initial fax setup; Using the printer control panel for fax setup; Using the Embedded Web Server for fax setup; Choosing a fax connection
Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottomof each transmitted page, or on the first page of the transmission: station name (identification of the business, otherentity, or individual sending the message) a...
Page 113 - Connecting to an analog telephone line
• You do not need to attach the printer to a computer, but you do need to connect it to an analog telephone line to send and receive faxes. Equipment and service options Fax connection setup Connect directly to the telephone line. See “Connecting to an analog telephone line” on page 113. Connect to ...
Page 114 - Connecting to a PBX or ISDN system; Connecting to a distinctive ring service
3 Connect the DSL filter cable to an active telephone wall jack. 3 1 2 Connecting to a PBX or ISDN system If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE ...
Page 115 - Connecting to an adapter for your country or region
3 Change the Distinctive Rings setting to match the setting you want for the printer to answer: Note: The factory default setting for distinctive rings is On . This allows the printer to answer single, double, and triple ring patterns. a From the home screen, navigate to: > Settings > Fax Sett...
Page 117 - Sending a fax using the printer control panel
Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Instead of entering the entire phone number of a fax recipient on the printer control panel each time you want to senda fax, you can create a permanent fax destination and assign a shortcut number. A shortcut can be...
Page 118 - Sending a fax using the computer; Sending a fax using shortcuts
3 From the home screen, touch Fax . 4 Enter the fax number or a shortcut using the touch screen or keypad. To add recipients, touch Next Number and then enter the recipient's telephone number or shortcut number, or search the address book. Note: To place a dial pause within a fax number, press . The...
Page 119 - Sending a fax using the address book; Customizing fax settings; Changing the fax resolution
3 Press , and then enter the shortcut number using the keypad. 4 Touch Fax It . Sending a fax using the address book The address book enables you to search for bookmarks and network directory servers. Note: If the address book feature is not enabled, then contact your system support person. 1 Load a...
Page 121 - Canceling an outgoing fax; Canceling a fax while the original documents are still scanning; Understanding fax options; Content
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > Fax Settin...
Page 123 - Holding and forwarding faxes; Holding faxes
Delayed Send This lets you send a fax at a later time or date. 1 Set up your fax. 2 From the home screen, navigate to: Delayed Send > enter the date and time you want to send your fax > Done Note: If the printer is turned off when the delayed fax is scheduled to be sent, then the fax is sent t...
Page 124 - Forwarding a fax
4 If you selected Scheduled, then continue with the following steps: a Click Fax Holding Schedule . b From the Action menu, select Hold faxes . c From the Time menu, select the time you want the held faxes released. d From the Day(s) menu, select the day you want the held faxes released. 5 Click Add...
Page 125 - Scanning; Using Scan to Network; Creating shortcuts; Creating an FTP shortcut using the Embedded Web Server
Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. Afterthe destinations (shared network folders) have been established on the network, the setup process for the applicationinvolves installing and configuring t...
Page 126 - Creating an FTP shortcut using the touch screen; Scanning to an FTP address; Scanning to an FTP address using the printer control panel
2 Click Settings . 3 Under Other Settings, click Manage Shortcuts . Note: A password may be required. If you do not have an ID and password, get one from your system support person. 4 Click FTP Shortcut Setup . 5 Enter the appropriate information. 6 Enter a shortcut number. If you enter a number tha...
Page 127 - Scanning to an FTP address using the address book; Using the FTP options; FTP
Scanning to an FTP address using the address book 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these it...
Page 129 - Advanced Options; Scanning to a computer or flash drive; Scanning to a computer
Advanced Options Touching the Advanced Options button opens a screen where you can change the following settings: • Advanced Imaging —Use to adjust the Background Removal, Color Balance, Color Dropout, Contrast, JPEG Quality, Negative Image, Mirror Image, Scan edge to edge, Shadow Detail, Sharpness,...
Page 131 - Using the scan profile options; Original Size
d Select any of the following: • Show MFP Instructions —View or print the instructions. • Create Shortcut —Save this group of settings to use again. e Click Finish . A dialog box appears with your scan profile information and the status of the received images. 2 Scan your original documents: a Load ...
Page 133 - Menus list
Understanding the printer menus Menus list Supplies Paper Menu Reports Settings Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan Photoconductor Unit Magenta Photoconductor Unit Yellow Photoconductor Unit Black Photoconductor Unit Separator Pick Assembly and Rolle...
Page 134 - Supplies menu
Supplies menu Use To Replace Supply All PhotoconductorsCyan PhotoconductorMagenta PhotoconductorYellow PhotoconductorBlack Photoconductor Reset the supply counter for the replacementphotoconductor or photoconductors. • Select Yes to reset the supply counter. • Select No to exit. Note: Reset the supp...
Page 136 - Paper menu; Default Source menu
Use To Fuser Early WarningLowReplaceMissingOK View the status of the fuser. Transfer Module Early WarningLowReplaceMissingOK View the status of the transfer module. Paper menu Default Source menu Use To Default Source Tray [x]MP FeederManual PaperManual Envelope Set a default paper source for all pr...
Page 139 - Configure MP menu
Use To Manual Paper Type Plain PaperCard StockTransparencyRecycledGlossyHeavy GlossyLabelsVinyl LabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRoug/Cotton Custom Type [x] Specify the type of paper being manually loaded. Note: Plain paper is the factory default setting. Manual Envel...
Page 140 - Substitute Size menu; Paper Weight menu
Substitute Size menu Use To Substitute Size OffStatement/A5Letter/A4All Listed Substitute a specified paper size if the requested paper size is not available. Notes: • All Listed is the factory default setting. All available substitutions areallowed. • Off indicates that no size substitutions are al...
Page 142 - Paper Loading menu
Paper Loading menu Use To Card Stock Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Card Stock as the paper type. Recycled Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Recycled as the paper type. Glossy Loading Dup...
Page 143 - Custom Types menu
Use To Heavy Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Heavy as the paper type. Rough/Cotton Loading DuplexOff Determine and set two ‑ sided printing for all print jobs that specify Rough or Cotton as the paper type. Custom [x] Loading DuplexOff Determi...
Page 145 - Reports menu
Use To Feed Direction Short EdgeLong Edge Specify the feed direction. Notes: • Short Edge is the factory default setting. • Long Edge appears only when the paper or specialty media can beloaded in either direction. Reports menu Reports menu Use To Menu Settings Page Print a report containing informa...
Page 146 - Active NIC menu
Use To Print Fonts Print a report of all the fonts available for the printer language currently set inthe printer. Print Directory Print a list of all the resources stored on an optional flash memory card or inprinter hard disk. Notes: • Job Buffer Size must be set to 100%. • Make sure the optional ...
Page 148 - Network Card menu
Reports menu To access the menu, navigate to any of the following: • Network/Ports menu > Networks/Ports > Standard Network > Standard Network Setup > Reports • Network/Ports menu > Networks/Ports > Network [x] > Network [x] Setup > Reports Use To Print Setup Page Print a rep...
Page 150 - IPv6 menu; Wireless menu
IPv6 menu To access the menu, navigate to any of the following: • Network/Ports menu > Standard Network > Standard Network Setup > IPv6 • Network/Ports menu > Network [x] > Network [x] Setup > IPv6 Note: This menu is available only in network printers or printers that are attached ...
Page 151 - AppleTalk menu
Use To Network Mode InfrastructureAd hoc Specify the network mode. Notes: • Ad hoc is the factory default setting. This configures wirelessconnection directly between the printer and a computer. • Infrastructure lets the printer access a network using an accesspoint. Compatibility 802.11b/g802.11b/g...
Page 152 - Standard USB menu
Standard USB menu Use To PCL SmartSwitch OnOff Set the printer to automatically switch to PCL emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine inc...
Page 158 - SMTP Setup menu
Use To Parity EvenOddNoneIgnore Set the parity for serial input and output data frames. Note: None is the factory default setting. Honor DSR OnOff Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables....
Page 159 - Security menu; Edit Security Setups menu
Use To Device ‑ Initiated E ‑ mail NoneUse Device SMTP Credentials Specify what credentials will be used when communicating to the SMTPserver. Some SMTP servers require credentials to send an e-mail. Notes: • None is the factory default setting for Device ‑ Initiated E ‑ mail and User ‑ Initiated E ...
Page 160 - Miscellaneous Security Settings menu
Miscellaneous Security Settings menu Use To Login Restrictions Login failuresFailure time frameLockout timePanel Login TimeoutRemote Login Timeout Limit the number and time frames of failed login attempts from the printer controlpanel before all users are locked out. Notes: • “Login failures” specif...
Page 161 - Confidential Print menu; Disk Wiping menu
Confidential Print menu Use To Max Invalid PIN Off2–10 Limit the number of times an invalid PIN can be entered. Notes: • This menu appears only when a formatted, non-defective printer hard disk is installed. • Once the limit is reached, the print jobs for that user name and PIN are deleted. Confiden...
Page 163 - Security Audit Log menu
Security Audit Log menu Use To Export Log Enable an authorized user to export the security log. Notes: • To export the log from the printer control panel, attach a flash drive to the printer. • To export the log from the Embedded Web Server, download the log to a computer. Delete Log YesNo Specify w...
Page 165 - Set Date and Time menu
Set Date and Time menu Use To Current Date and Time View the current date and time settings for the printer. Manually Set Date and Time Enter the date and time. Notes: • Date/Time is set in YYYY-MM-DD HH:MM:SS format. • Manually setting the date and time sets Enable NTP to No. Time Zone Select the t...
Page 166 - Settings menu; General Settings menu
Settings menu General Settings menu Use To Display Language EnglishFrancaisDeutschItalianoEspanolGreekDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Set the language of the text appearing on the printer display. Note: Not a...
Page 174 - Copy Settings menu
Use To Press Sleep Button SleepHibernateDo Nothing Determine how the printer responds when pressing the Sleepbutton when the printer is idle. Notes: • Sleep is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lowerpower configuration. • If the printer is in Sleep Mo...
Page 178 - Fax Settings menu
Use To Color Dropout Color Dropout NoneRedGreenBlue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specify which color to drop during copies, and how much to increase or decrease thedropout. Notes: • None is the factory default setting for Color Dropout. • 128...
Page 179 - General Fax Settings
General Fax Settings Use To Fax Name or Station Name Specify the name of the fax in the printer. Fax Number or Station Number Specify the number assigned to the fax. Station ID Fax Name or Station NameFax Number or Station Number Specify how the fax is identified. Enable Manual Fax OffOn Set the pri...
Page 180 - Fax Send Settings
Use To Fax Cover Page Fax Cover Page Off by defaultOn by defaultNever useAlways use Include to field OnOff Include from field OffOn FromInclude Message field OffOn MessageInclude Logo OffOn Include Footer [x] Footer [x] Configure the fax cover page. Note: “Off by default” is the factory default sett...
Page 184 - Fax Receive Settings
Fax Receive Settings Use To Enable Fax Receive OnOff Allow the printer to receive fax jobs. Note: On is the factory default setting. Fax Job Waiting NoneTonerToner and Supplies Remove fax jobs that request specific unavailable resources from the print queue. Note: None is the factory default setting...
Page 185 - Fax Log Settings
Use To Fax Forwarding PrintPrint and ForwardForward Enable forwarding of received faxes to another recipient. Forward to FaxE ‑ mail FTPLDSSeSF Specify the type of recipient to which faxes will be forwarded. Note: This menu is available only from the Embedded Web Server. Forward to Shortcut Enter th...
Page 187 - Fax Server Setup
Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission. To access the menu from the home screen, navigate to: > Settings > Fax Settings > Fax Server Setup Fax Server Setup Use To To Format Specify the information using the virtual keyboard on the...
Page 188 - mail Settings menu
Use To Orientation PortraitLandscape Specify the orientation of the scanned image. Original Size LetterLegalExecutiveFolioStatement Oficio (Mexico)UniversalAuto Size SenseMixed SizesA4A5A6JIS B5Custom Scan Size [x]Business Card3 x 5 in.4 x 6 in. Specify the paper size of the document that is being s...
Page 193 - FTP Settings menu
Use To Shadow Detail ‑ 4 to 4 Adjust the amount of shadow detail visible on a scanned image. Note: 0 is the factory default setting. Scan edge to edge OffOn Specify whether the original document is scanned edge-to-edge. Note: Off is the factory default setting. Sharpness 1–5 Adjust the amount of sha...
Page 197 - Flash Drive menu; Scan Settings
Use To Temperature ‑ 4 to 4 Enable the user to specify “warm” or “cool” outputs. "Cool” values generate a blueroutput than the default while “warm” values generate a redder output than thedefault. Flash Drive menu Scan Settings Use To Format PDF (.pdf)Secure PDFTIFF (.tif)JPEG (.jpg)XPS (.xps) S...
Page 200 - Print Settings
Use To Mirror Image OffOn Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image OffOn Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail ‑ 4 to 4 Adjust the amount of shadow detail visible on a ...
Page 202 - Setup menu
Print Settings Setup menu Use To Printer Language PS EmulationPCL Emulation Set the default printer language. Notes: • PS Emulation is the factory default printer language. PSemulation uses a PS interpreter for processing print jobs. • PCL Emulation uses a PCL interpreter for processing printjobs. •...
Page 204 - Finishing menu
Finishing menu Use To Sides (Duplex) 1 sided2 sided Specify whether two ‑ sided (duplex) printing is set as the default for all print jobs. Notes: • 1 sided is the factory default setting. • When two-sided printing is selected and the media is not the same on bothsides, the media must be loaded in t...
Page 205 - Quality menu; Quality menu items and descriptions
Use To Paper Saver Off2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Specify that multiple ‑ page images be printed on one side of a paper. Notes: • Off is the factory default setting. • The number selected is the number of page images that prints per side. Paper Saver Ordering HorizontalReverse...
Page 208 - Job Accounting menu
Use To Manual Color CMYK Image US CMYKEuro CMYKVivid CMYKOff CMYK Text US CMYKEuro CMYKVivid CMYKOff CMYK Graphics US CMYKEuro CMYKVivid CMYKOff Customize the CMYK color conversions. Notes: • US CMYK is the US factory default setting. US CMYK applies a color conversiontable that tries to produce out...
Page 210 - Utilities menu
Utilities menu Use To Remove Held Jobs ConfidentialHeldNot RestoredAll Delete confidential and held jobs from the printer hard disk. Notes: • Selecting a setting affects only print jobs that are resident in the printer.Bookmarks, print jobs on flash drives, and other types of held jobs are notaffect...
Page 212 - PCL Emul menu
PCL Emul menu Use To Font Source ResidentDiskDownloadFlashAll Specify the set of fonts used in the Font Name menu. Notes: • Resident is the factory default setting. It shows the factory default set offonts downloaded in the RAM. • Flash and Disk settings show all fonts resident in that option. Make ...
Page 214 - HTML menu
Use To Tray Renumber View Factory Defaults MPF Default = 8T1 Default = 1T2 Default = 4T3 Default = 5T4 Default = 20T5 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3 Display the factory default setting assigned to each tray, drawer, or feeder. Tray Renumber Restore Defaults YesNo Retur...
Page 215 - Image menu
Use To Font Size 1–255 pt Set the default font size for HTML documents. Notes: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point increments. Scale 1–400% Scale the default font for HTML documents. Notes: • 100% is the factory default setting. • Scaling can be increase...
Page 216 - Help menu
Use To Orientation PortraitLandscapeReverse PortraitReverse Landscape Set the image orientation. Note: Portrait is the factory default setting. Help menu The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. Theycontain information about us...
Page 217 - Saving money and the environment; Saving paper and toner; Using recycled paper; Use both sides of the paper; Place multiple pages on one sheet of paper
Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycling programs. ...
Page 218 - Avoid paper jams; Saving energy; Using Eco; Reducing printer noise
Avoid paper jams Carefully select and load paper to avoid paper jams. For more information, see “Avoiding jams” on page 253. Saving energy Using Eco ‑ Mode 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen...
Page 219 - Adjusting Sleep mode
Use To On Reduce printer noise. • Print jobs will process at a reduced speed. • Printer engine motors do not start until a document isready to print. There will be a short delay before thefirst page is printed. • If your printer has faxing capability, then fax sounds arereduced or disabled, includin...
Page 220 - Using Hibernate Mode; Adjusting the brightness of the display
Using Hibernate Mode Hibernate is an ultra ‑ low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Open a Web browser...
Page 221 - Restoring factory default settings; Recycling; Recycling Lexmark products
Using the printer control panel 1 From the home screen, navigate to: > Settings > General Settings > Screen Brightness 2 In the Screen Brightness field, enter the brightness percentage you want for the display. 3 Touch . Restoring factory default settings If you want to keep a list of the c...
Page 223 - Locking the system board
Securing the printer Locking the system board To limit access to the system board, attach a security lock to the printer in the location identified in the illustration. Theprinter is compatible with most laptop computer security locks. Statement of Volatility Your printer contains various types of m...
Page 224 - Disposing of a printer hard disk; Erasing volatile memory
Types of memory Description Hard disk memory Some printers have a hard disk drive installed. The printerhard disk is designed for device-specific functionality. This letsthe device retain buffered user data from complex scan, print,copy, and fax jobs, as well as form data, and font data. Erase the c...
Page 225 - Erasing printer hard disk memory; Configuring printer hard disk encryption
3 Touch Wipe All Settings . The printer will restart several times during this process. Note: Wipe All Settings securely removes device settings, solutions, jobs, faxes, and passwords from the printer memory. 4 Touch Back > Exit Config Menu . The printer will perform a power ‑ on reset, and then ...
Page 227 - Finding printer security information
Finding printer security information In high-security environments, it may be necessary to take additional steps to make sure that confidential data storedin the printer cannot be accessed. For more information, visit the Lexmark security Web page and see the Embedded Web Server Administrator’s Guid...
Page 228 - Maintaining the printer; Cleaning the printer parts; Cleaning the interior of the printer
Maintaining the printer Periodically, certain tasks are required to maintain the optimum performance of your printer. Warning—Potential Damage: Failure to replace parts and supplies when directed, may cause damage to your printer or prevent the printer from performing optimally. Cleaning the printer...
Page 229 - Cleaning the scanner glass; Cleaning the ADF parts
Cleaning the scanner glass Make sure you clean the ADF glass. A small speck of dirt on the ADF glass can cause a streak that goes down the entirelength of the scanned page. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 1 2 3 4 1 White underside of the...
Page 232 - Cleaning the printhead lenses
9 Pull the flap up as shown, and then wipe the sensor behind it. 10 Close the flap, and then close the ADF cover. Cleaning the printhead lenses Clean the printhead lenses when you encounter print quality problems. 1 Open the top access cover, and then open the front door. Maintaining the printer 232
Page 234 - Checking the status of parts and supplies
6 Close the front door, and then close the top access cover. 2 1 Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Formore information, see “Supplies menu” on page 134. Checking the status of parts and...
Page 235 - Ordering parts and supplies; Ordering a toner cartridge; Recommended toner cartridges and part numbers; Ordering a fuser or a transfer module
Ordering parts and supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorizedsupplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the prin...
Page 236 - Ordering a waste toner bottle; Recommended part number; Ordering ADF replacement parts; Recommended part numbers; Ordering a photoconductor; Recommended part numbers
Recommended part numbers Part name Part number Fuser 40X8112 (100 V) 40X8110 (115 V) 40X8111 (230 V) Transfer module 40X8307 Ordering a waste toner bottle A message on the printer display appears when the waste toner bottle needs to be replaced. For information on replacing the waste toner bottle, s...
Page 237 - Replacing a toner cartridge
• Reset the maintenance counter back to zero after installing the four new photoconductors. Using genuine Lexmark parts and supplies Lexmark printers, parts, and supplies are designed to perform together for superior print quality. We recommend thatyou use only genuine Lexmark parts and supplies to ...
Page 239 - Replacing the ADF parts
9 Close the front door, and then close the printer top access cover. 2 1 Note: When print becomes faded, order a new toner cartridge immediately. A message on the printer display specifies what color cartridge is low in toner. You can try to extend the life of the cartridges by pulling them out ofth...
Page 240 - Replacing the pick roller assembly
Replacing the pick roller assembly 1 Turn the printer off, and then open the ADF cover. 2 Replace the pick roller assembly, as shown. 3 Dispose of the old pick roller assembly. Maintaining the printer 240
Page 241 - Replacing the separator pad
Replacing the separator pad 1 With the ADF cover still open, pull up on the separator pad to remove it. 2 Replace the separator pad. 3 Dispose of the old separator pad. Maintaining the printer 241
Page 242 - Replacing the pick pad
Replacing the pick pad 1 With the ADF cover still open, pull straight up on the pick pad to remove it. 2 Replace the pick pad with a new one, and then discard the old pad. 3 Open the flap to access the sensor lens underneath, and then wipe the lens clean. Maintaining the printer 242
Page 243 - Replacing the air filter
4 Close the flap, and then close the ADF cover. Replacing the air filter 1 Locate the air filter on the back of the printer, and then remove the cover. Maintaining the printer 243
Page 245 - Replacing the waste toner bottle
Replacing the waste toner bottle 1 Locate the waste toner bottle release button on the left side of the printer. 2 Press the release button to the left, and then pull the waste toner bottle out to remove it from the printer. 2 1 3 Unpack the replacement waste toner bottle. 2 1 4 Peel the seal from t...
Page 246 - Replacing a photoconductor
6 Place the bag into the shipping box used for the replacement part. 1 2 7 Peel the recycling label off and place it on the shipping box. 1 2 8 Insert the new waste toner bottle into the printer. 1 2 Replacing a photoconductor 1 Open the top access cover, and then open the front door. Maintaining th...
Page 249 - Resetting the maintenance counter; When a “replace” or “low” message does not appear; When a “replace” or “low” message appears; Moving the printer; Before moving the printer
Resetting the maintenance counter Reset the maintenance counter after installing the new photoconductors. Use any one of the following procedures: When a “replace” or “low” message does not appear Follow this procedure when the photoconductors are replaced and no “replace” or “low” message appears: ...
Page 250 - Moving the printer to another location; Shipping the printer
• Before setting up the printer, make sure there is adequate clearance around it. • Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the sametime. Use only the power cord provided with this product or the manufacturer's authorized replace...
Page 251 - Managing the printer; Finding advanced networking and administrator information; Checking the virtual display
Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Admini...
Page 253 - Clearing jams; Avoiding jams; Load paper properly; Use recommended paper
Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. For more information, see “Avoidingjams” on page 253. If jams do occur, follow the steps outlined in this chapter. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless ...
Page 254 - Understanding jam numbers and locations
• Make sure all paper sizes and types are set correctly in the printer control panel menus. • Store paper per manufacturer recommendations. Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the printer display. Open doors and covers, andremov...
Page 255 - Paper jam in the toner cartridge area
200–201 paper jams Paper jam in the toner cartridge area 1 Open the printer top access cover. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 2 Open the front door. Warning—Potential Damage:...
Page 256 - Paper jam under the photoconductor units
4 Close the front door, and then close the top access cover. 5 From the printer control panel, touch Continue, jam cleared . Paper jam under the photoconductor units 1 Ope the printer top access cover. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a h...
Page 257 - Paper jam in the fuser area
2 1 5 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 6 Reinstall each photoconductor unit. 7 Close the front door, and then close the printer top access cover. 8 From the printer control panel, touch Continue, jam cleared . P...
Page 265 - Paper jam inside the printer top access cover
Paper jam inside the printer top access cover 1 Open the printer top access cover. Warning—Potential Damage: To avoid overexposing the photoconductors, do not leave the front door open for more than 10 minutes. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury...
Page 266 - Paper jam in Tray 1; Paper jam in one of the optional trays
24x paper jam Paper jam in Tray 1 1 Open Tray 1. 2 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 3 Close Tray 1. 4 From the printer control panel, touch Continue, jam cleared . Paper jam in one of the optional trays 1 Open t...
Page 270 - Troubleshooting; Solving basic printer problems; Adjusting color
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is ...
Page 273 - Fax Station Number not set up
Fax Station Number not set up The Fax Station Number has not been entered. Sending and receiving faxes is disabled until fax is configured properly. Try one or more of the following: • Touch Continue to clear the message. • Complete the Analog Fax Setup. If the message appears again, contact your sy...
Page 274 - Load Manual Feeder with [custom type name]
Load [paper source] with [paper size] Try one or more of the following: • Load the tray or feeder with the correct paper size. • From the printer control panel, touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and si...
Page 277 - 5 Insufficient memory to support Resource Save feature; 7 Insufficient memory to collate job
31.xx Missing or defective [color] cartridge Try one or more of the following: • Install the missing toner cartridge. For instructions on removing and installing a cartridge, touch More Information . • Remove and reinstall the defective toner cartridge. Note: If the message is not cleared, then repl...
Page 279 - 3 Unformatted flash detected; 4 Standard network software error
53 Unformatted flash detected Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Network [x] software error Try one or more of ...
Page 280 - 6 Standard USB port disabled; 7 Configuration change, some held jobs were not restored; 8 Input config error
56 Parallel port [x] disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Serial port [x] disabled Try one or more of the following: • T...
Page 281 - 1 Remove defective disk
4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. 58 Too many disks installed 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the excess disks. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the pr...
Page 285 - 9y.xx Close flatbed cover and load originals if restarting job
Notes: • Repeat this procedure multiple times until the print remains faded. When the print remains faded, replace thecartridge. • Have a new cartridge available when the current one no longer prints satisfactorily. 88.xx [color] cartridge nearly low Order a replacement for the specified print cartr...
Page 286 - Solving printing problems
840.01 Scanner disabled by admin Print without the scanner or contact your system support person. 840.02 Scanner disabled. Contact system administrator if problem persists. Try one or more of the following: • Touch Continue with scanner disabled to return to the home screen, and then contact your sy...
Page 287 - Confidential and other held jobs do not print
C HECK IF A SUPPLY IS MISSING OR NEEDS REPLACEMENT Remove and then reinstall or replace the supply. C HECK IF THE STANDARD EXIT BIN IS FULL Remove the paper stack from the standard exit bin. C HECK IF THE PAPER TRAY IS EMPTY Load paper in the tray. M AKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLE...
Page 288 - Print job takes longer than expected; Printing slows down
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deletingall jobs except the first one. • For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate documents"check box under the User name t...
Page 289 - Tray linking does not work
Job prints from the wrong tray or on the wrong paper C HECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the paper type and paper size settings. 2 Before sending the job to print, spec...
Page 290 - Unexpected page breaks occur; Solving copy problems; Copier does not respond; Scanner unit does not close
M AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur I NCREASE THE P RINT T IMEOUT VALUE 1 From the home screen, navigate to: > Settings > General Settings > Timeouts 2 Touch the left or right arrow next to Print Timeout until th...
Page 292 - Partial document or photo copies
When the text is light or disappearing: • From the Copy screen, navigate to: Content > Text > > select the appropriate source for the original document being copied > • From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Sharpness > increase the current sett...
Page 293 - Solving scanner problems; Checking an unresponsive scanner
Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is turned on. • The printer cable is securely attached to the printer and the host computer, print server, option, or other networkdevice. • The power cord is plugged into the p...
Page 295 - Solving fax problems; Fax and e-mail functions are not set up
Solving fax problems Fax and e-mail functions are not set up The indicator light blinks red until you set up fax and e ‑ mail. To set up fax and e ‑ mail, follow these steps: Note: Before completing these instructions for a printer on a network, make sure the fax cables are connected. 1 From the hom...
Page 297 - Can send but not receive faxes; Can receive but not send faxes
T HE PRINTER MEMORY MAY BE FULL 1 Dial the fax number. 2 Scan the original document one page at a time. Can send but not receive faxes Try one or more of the following: L OAD PAPER If the tray is empty, then load paper in the tray or feeder. C HECK THE RING COUNT DELAY SETTINGS The ring count delay ...
Page 298 - Received fax has poor print quality; Solving home screen applications problems; An application error has occurred
M AKE SURE THE SHORTCUT NUMBER IS SET UP PROPERLY • Check to make sure the shortcut number has been programmed for the number that you want to dial. • As an alternative, dial the telephone number manually. Received fax has poor print quality Try one or more of the following: R ESEND THE DOCUMENT Ask...
Page 299 - Forms and Favorites troubleshooting; Forms are not available or are not working
If you do not know the IP address or host name of the printer, then you can: • View the information on the printer control panel home screen, or in the TCP/IP section under theNetworks/Ports menu. • Print a network setup page or menu settings page, and then locate the information in the TCP/IP secti...
Page 300 - A network destination stopped working or is invalid
A network destination stopped working or is invalid M AKE SURE THE PRINTER AUTHENTICATION IS CONFIGURED If the application is configured to use MFP authentication credentials, then the printer authentication settings mustbe configured from the Embedded Web Server. For more information on configuring...
Page 301 - Scan to Network troubleshooting; The application icon is missing from the home screen
Scan to Network troubleshooting The application icon is missing from the home screen M AKE SURE TO ENABLE AT LEAST ONE VALID DESTINATION D ISPLAY THE APPLICATION ICON WHEN NO DESTINATIONS ARE AVAILABLE 1 From the Embedded Web Server, click Settings or Configuration . 2 Click Device Solutions > So...
Page 302 - LDAP; My MFP troubleshooting; Error reading USB drive
M AKE SURE THE NETWORK IS FUNCTIONING AND THE PRINTER CAN COMMUNICATE Verify all network connections and that the network settings of the printer are configured appropriately. Forinformation on networking the printer, see the Networking Guide on the Software and Documentation CD that came with the p...
Page 303 - Solving option problems; Option does not operate correctly or quits after it is installed
Solving option problems Option does not operate correctly or quits after it is installed Try one or more of the following: R ESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. C HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off ...
Page 305 - Internal Solutions Port does not operate correctly; Internal print server does not operate correctly; USB/parallel interface card does not operate correctly
Internal Solutions Port does not operate correctly Try one or more of the following: C HECK THE I NTERNAL S OLUTIONS P ORT (ISP) CONNECTIONS Make sure the ISP is securely connected to the printer system board. C HECK THE CABLE Make sure you are using the correct cable and that it is securely connect...
Page 306 - Solving paper feed problems; Paper frequently jams; Jammed pages are not reprinted
Solving paper feed problems Paper frequently jams Try one or more of the following: C HECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialtymedia guidelines. M AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the pape...
Page 307 - Solving print quality problems; Characters have jagged or uneven edges; Fine horizontal lines appear on color pages
Solving print quality problems If these suggestions do not correct the problem, then contact customer support. You may have a printer part thatrequires adjustment or replacement. Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the prin...
Page 308 - Gray background; ABCDE; Incorrect margins; A B C D
Gray background ABCDE ABCDE ABCDE C HECK THE T ONER D ARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel Quality menu, change the setting. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the Print di...
Page 309 - Paper curl
Light colored line, white line, or incorrectly colored line appears on prints ABCDEABCDE A B C D E A B C D E A B C D E Try one or more of the following: M AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge. M AKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE Replace...
Page 310 - Print irregularities
Print irregularities Try one or more of the following: L OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. C HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the pa...
Page 311 - Print is too dark; Print is too light
Print is too dark Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting may be too dark, the Brightness setting may be too dark, or the Contrast setting may betoo high. • Change these settings from the printer control panel Quality menu...
Page 313 - Printer is printing blank pages; Repeating defects appear on prints
Printer is printing blank pages Try one or more of the following: M AKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE PRINT OR TONER CARTRIDGE Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge. M AKE SURE THE PRINT OR TONER CARTRIDGE IS NOT LOW ON T...
Page 314 - Shadow images appear on prints
R EPLACE THE PHOTOCONDUCTOR Replace the photoconductor of the color with the repeating defect, if the defects occur in the following instances: • Every 28.3 mm (1.11 in.) of the page • Every 72.4 mm (2.85 in.) of the page R EPLACE THE FUSER Replace the fuser if print defects occur in the following i...
Page 315 - Skewed print
C ONTACT CUSTOMER SUPPORT If the problem continues, the printer may need to be serviced. Skewed print Try one or more of the following: C HECK THE PAPER GUIDES Adjust the length and width guides in the tray to the correct positions for the paper size loaded. • Make sure the guides are not too far fr...
Page 316 - Solid color pages
4 Clean the paper feed rollers. Warning—Potential Damage: Do not touch the rubber. Doing so will damage the rollers. 5 Reinstall the paper feed rollers. Note: Make sure to replace the worn or defective paper feed rollers. Solid color pages M AKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTAL...
Page 317 - Streaked horizontal lines appear on prints
M AKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print cartridge: 1 Remove the print cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print qu...
Page 318 - Streaked vertical lines appear on prints; Toner fog or background shading appears on the page
Streaked vertical lines appear on prints ABCDEABCDEABCDE Try one or more of the following: S ELECT ANOTHER TRAY OR FEEDER • From the printer control panel Paper menu, select Default Source • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper sou...
Page 319 - Toner rubs off
M AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the worn or defective fuser. M AKE SURE THE PRINTER HAS RECALIBRATED RECENTLY Perform color adjust from the Quality menu. M AKE SURE THE APPLICATION HAS NOT SPECIFIED AN OFF ‑ WHITE BACKGROUND Check the application settings. M AKE SURE NO TONER I...
Page 320 - Solving color quality problems; FAQ about color printing
Toner specks Try one or more of the following: M AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective or worn cartridges. M AKE SURE THE PHOTOCONDUCTOR UNIT IS NOT DEFECTIVE Replace the defective photoconductor unit. C ALL CUSTOMER SUPPORT Transparency print quality is poor Try one o...
Page 322 - Manual Color menu
Manual Color menu Object type Color conversion tables RGB Image RGB Text RGB Graphics • Vivid —Produces brighter, more saturated colors and may be applied to all incoming color formats. • sRGB Display —Produces an output that approximates the colors displayed on a computer monitor. Black toner usage...
Page 323 - Embedded Web Server does not open
To access a detailed Color Samples set from the Embedded Web Server: 1 Type the printer IP address or host name in the address field of your Web browser. Note: If you do not know the IP address or host name of the printer, then you can: • View the information on the printer control panel home screen...
Page 324 - Notices; Product information
Notices Product information Product name: Lexmark X746x, X748x Machine type: 7526 Model(s): 576, 776 Edition notice April 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” W...
Page 326 - Modular component notice
Palatino Linotype-Hell AG and/or its subsidiaries Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint ...
Page 327 - Noise emission levels; Waste from Electrical and Electronic Equipment (WEEE) directive; Product disposal
Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 53 dBA Scanning 54 dBA Copying 54 dBA Ready 35 dBA Values are subject to chan...
Page 329 - Power consumption; Product power consumption
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam. PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser.Opasnost - Nevidljivo lasersko zra č enje ka...
Page 330 - Sleep Mode; Off mode; European Community (EC) directives conformity; Industry Canada compliance statement
Sleep Mode This product is designed with an energy-saving mode called Sleep Mode . The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this productis not used for a specified period of time, called the Sleep M...
Page 332 - Avis réservé aux utilisateurs du réseau téléphonique du Canada
Telephone companies report that electrical surges, typically lightning transients, are very destructive to customerterminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It isrecommended that the customer install an appropriate AC surge arrestor in ...
Page 333 - Notice to users of the New Zealand telephone network
Cet équipement utilise des prises de téléphone CA11A. Notice to users of the New Zealand telephone network The following are special conditions for the Facsimile User Instructions. The grant of a telepermit for any item of terminalequipment indicates only that Telecom has accepted that the item comp...
Page 334 - Regulatory notices for wireless products
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109 o 80D1877) da installare su tutte lelinee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sonopresenti su tutte le linee analogi...
Page 337 - Statement of Limited Warranty
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with theessential requirements and other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitosese...
Page 338 - Limited warranty; Limited warranty service
Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased ...
Page 339 - Additional rights
Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of printsproduced by any product. Warranty service does not include repair of failures caused by: —Modification or unauthorized attachments —Accidents, misuse, abus...
Page 340 - Index; Numerics
Index Numerics 1565 Emulation error, loademulation option 2862,000 ‑ sheet high ‑ capacity feeder loading 69 2000 ‑ sheet drawer installing 43 200–201 paper jams 255202–203 paper jams 26024x paper jam 266250 paper jam 267280.06 Paper missing 28529y.xx Close flatbed cover and loadoriginals if restart...