Page 6 - About your printer; Thank you for choosing this printer!; Minimizing your printer's environmental impact; Conserving energy; Conserving paper
About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of y...
Page 7 - Conserving ink; Recycling; Finding information about the printer; Publications
Conserving ink • Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than normal and are ideal for printing documents that are mostly text. • Use High Yield cartridges. Inks in High-Yield cartridges allow you to print more pages with fewer cartridges. • Clean the...
Page 9 - Understanding the parts of the printer
What are you looking for? Find it here Warranty information Warranty information varies by country or region: • In the US —See the Statement of Limited Warranty included with this printer, or at http://support.lexmark.com . • Rest of the world —See the printed warranty that came with your printer. U...
Page 11 - Ordering ink cartridges; Using genuine Lexmark ink cartridges
Ordering and replacing supplies Ordering ink cartridges Page yields available at www.lexmark.com/pageyields . For best results, use only Lexmark ink cartridges. Lexmark S500 Series models (except Lexmark S508) Item Return Program Cartridge 1 Regular cartridge 2 Black cartridge 100 100A High yield bl...
Page 12 - Replacing ink cartridges
Lexmark's warranty does not cover damage caused by non-Lexmark ink or ink cartridges. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediatelyafter removing the old ones, or the ink remaining in the printhead nozzles ...
Page 13 - Ordering paper and other supplies
If your ink cartridge comes with a twist cap, then twist and remove the cap. 5 Install each ink cartridge. Use two hands to install the black cartridge. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. 6 Close the printer. Ordering ...
Page 14 - Recycling Lexmark products
Paper Paper size Lexmark PerfectFinish Photo Paper • Letter • A4 • 4 x 6 in. • L Notes: • Availability may vary by country or region. • For best results when printing photos or other high-quality images, use Lexmark Photo Paper or LexmarkPerfectFinish TM Photo Paper. • For more information, go to ww...
Page 15 - Using the printer control panel buttons and menus; Using the printer control panel
Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: 1 COLOR BLACK 2 -Sided Eco-Mode ON Setup START 2 3 4 6 9 10 12 5 11 13 7 8 Use To 1 Power • Turn the printer on and off. • Switch to Power Saver...
Page 16 - Changing temporary settings into new default settings
Use To 8 2-Sided/Eco-Mode Activate 2-Sided to: • Print on both sides of the paper (duplex). Activate Eco-Mode to: • Print on both sides of the paper (duplex). • Change to Power Saver mode after the printer is left idlefor 10 minutes. • Set screen brightness to low. 9 Cancel • Cancel a print, copy, o...
Page 17 - Changing the Power Saver timeout
Scan menu • Quality • Original Size Fax menu (selected modelsonly) • Lighter/Darker • Quality Photo menu The following Photo options will not time out after two minutes of inactivity or after youturn off the printer, but they will return to the factory default settings when a memory cardor flash dri...
Page 18 - Using the printer control panel menus
4 Press the up or down arrow button to select a Power Saver timeout, and then press . 5 Press until you exit Setup, or press another mode button. Saving paper and energy with Eco-Mode The Eco-Mode feature significantly cuts paper usage, reduces paper waste, optimizes energy efficiency, and savesmone...
Page 19 - Using the printer software; Minimum system requirements; Supported operating systems; Using the Windows printer software; Software installed during printer installation
Using the printer software Minimum system requirements The printer software requires up to 500MB of free disk space. Supported operating systems • Microsoft Windows 7 (Web only) * • Microsoft Windows Vista (SP1) • Microsoft Windows XP (SP3) • Microsoft Windows 2000 (SP4 or later) • Macintosh PowerPC...
Page 20 - Printer software
Printer software Use the To Lexmark TM Printer Home (referred to as Printer Home) • Launch applications or programs. • Access the Fax Solutions software. • Scan or e-mail a photo or document. • Edit scanned documents. • Scan documents to PDF. • Adjust settings for the printer. • Order supplies. • Ma...
Page 21 - Using the Macintosh printer software
Use the To Printing Preferences When you select File Print with a document open and then click Properties , a Printing Preferences dialog appears. The dialog lets you select options for the printjob, such as the following: • Select the number of copies to print. • Print two-sided copies. • Select ...
Page 22 - Web Links; In Mac OS X version 10.6; In Mac OS X version 10.5 or earlier
Use the To Network Card Reader (in Mac OS X version 10.6) or Lexmark Network Card Reader (in Mac OS X version 10.5or earlier) (referred to as Network Card Reader) • View the contents of a memory device inserted into anetwork printer. • Transfer photos and PDF documents from a memory deviceto the com...
Page 23 - Finding and installing optional software; For Windows users; Updating the printer software; Checking for software updates
Use To Visit Lexmark SmartSolutions • Visit the SmartSolutions Web site. • Choose your custom solutions. Note: Your printer may not come with these Web Links, depending on the features of the printer that you purchased. Finding and installing optional software For Windows users 1 Click or Start . 2 ...
Page 24 - Reinstalling the printer software; Uninstalling the printer software
3 Navigate to: Printer Home > select your printer > Support tab > Check for Software Updates 4 Follow the instructions on the computer screen. For Macintosh users In Mac OS X version 10.6 1 From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmar...
Page 25 - For Macintosh users; Installing the printer software
For Macintosh users 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click the Uninstaller icon. 3 Follow the instructions on the computer screen to remove the software. Installing the printer software Note: If you installed the prin...
Page 26 - Loading paper and original documents; Loading paper
Loading paper and original documents Loading paper 1 Fan the paper. 2 Center the paper on the paper support. 3 Adjust the paper guides so they rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be f...
Page 27 - Paper and specialty media guidelines
Paper and specialty media guidelines Load up to: Make sure that: 100 sheets of plain paper 1 2 • The paper guides rest against the edges of the paper. • You load letterhead paper with the print side faceup andthe top of the letterhead going into the printer first. 25 sheets of heavyweight matte pape...
Page 29 - Saving paper default settings
Load up to: Make sure that: 10 iron-on transfers • You follow the loading instructions on the iron-on transferpackaging. • The print side of the transfer is faceup. • The paper guides rest against the edges of the transfer. • You select Automatic , Normal , or Photo print quality. 50 transparencies ...
Page 30 - Loading original documents on the scanner glass
Loading original documents on the scanner glass 1 Open the scanner lid and place the document facedown on the scanner glass. 2 Close the scanner lid. Loading paper and original documents 30
Page 31 - Printing; Tips for printing; Printing a document
Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. • Select the borderless...
Page 32 - Collating printed copies; Printing pages in reverse order
Collating printed copies When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copiesas groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. • To prevent...
Page 33 - Printing multiple pages on one sheet
3 From the Copies area of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First . • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first. To change ...
Page 34 - Printing documents from a memory card or flash drive (Windows only); If the printer is using a USB connection
4 From the menu bar, choose File > Print . 5 From the Printer pop-up menu, choose your printer. 6 From the print options pop-up menu, choose Layout . 7 From the Pages per Sheet pop-up menu, choose the number of page images to print on each page. 8 Adjust other settings as needed. 9 Click Print . ...
Page 35 - Printing specialty documents; Printing envelopes; Printing labels
Printing specialty documents Printing envelopes For Windows users 1 With a document open, click File > Print . 2 Click Properties , Preferences , Options , or Setup . 3 Navigate to: Print Setup tab > Paper Type list > select Plain Paper 4 Navigate to: Paper Size list > select your envelo...
Page 36 - Printing on custom-size paper
4 Navigate to: Paper Size list > select your paper size If no paper size matches the label sheet size, then set a custom size. 5 Click OK to close any printer software dialogs. 6 Click OK or Print . For Macintosh users 1 With a document open, choose File > Page Setup . 2 From the “Format for” ...
Page 37 - Working with photos; Using a memory card or flash drive with the printer
For Macintosh users 1 With a document open, choose File > Page Setup . 2 From the “Format for” pop-up menu, choose your printer. 3 From the Paper Size pop-up menu, choose Manage Custom Sizes . 4 Adjust the settings as needed to create a custom size, and then click OK . 5 From the Paper Size pop-u...
Page 38 - Supported memory cards and file types; Printing photos using the printer control panel
Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while activelyprinting, reading, or writing from the memory device. A loss of data can occur. 2 Look for Memory Card Detected or Storage Device Detected on the ...
Page 39 - Editing photos using the printer control panel
5 Press the up or down arrow button to select a photo printing option, and then press . Note: You can choose to print all the photos, print photos that fall within a date range, print selected photos by photo range, print photos using pre-defined photo size templates, or print pre-selected photos fr...
Page 40 - Printing photos from a memory device using the printer software
10 If you want to adjust the print settings: a Press again. b Press the arrow buttons to make your selections. c Press to save your selections. d Press the up or down arrow button to scroll to Continue , and then press . 11 Press the Color/Black button to set a color or black-and-white print. When y...
Page 41 - Printing photos from a PictBridge-enabled digital camera
Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera withoutusing a computer. 1 Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the came...
Page 42 - Printing photos from a memory device using the proof sheet
Printing photos from a memory device using the proof sheet 1 Load letter- or A4-size plain paper. 2 From the printer control panel, press . 3 Insert a memory card or flash drive. If document files and image files are stored on the memory device, then press to select Photos . 4 Press the up or down a...
Page 43 - Printing photos from a digital camera using DPOF; Printing from a Bluetooth-enabled device
Printing photos from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), then you can specify which photos to print, how many ofeach, and the print settings while the memory card is still in the camera. The printer recognizes these settings whenyou insert the memor...
Page 44 - Setting the Bluetooth security level
To set up a connection between the printer and a Bluetooth-enabled device: 1 Insert a USB Bluetooth adapter into the USB port located on the front of the printer. Bluetooth R Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. 2 From the pri...
Page 46 - Printing on both sides of the paper (duplexing); Printing on both sides of the paper (duplexing) automatically
3 Set up the Bluetooth device to print to the printer. For more information, see the documentation for your Bluetoothdevice. 4 See the documentation for your Bluetooth device to begin printing. Note: If the Bluetooth Security Level on the printer is set to High, you must enter a pass key. Printing o...
Page 47 - Setting the duplex printing dry time (Macintosh only)
9 From the Two-Sided pop-up menu, choose Long-Edge binding or Short-Edge binding . • For Long-Edge binding, pages are bound along the long edge of the page (left edge for portrait, top edge forlandscape). Portrait Landscape 1 2 1 2 • For Short-Edge binding, pages are bound along the short edge of th...
Page 48 - Printing on both sides of the paper (duplexing) manually
Printing on both sides of the paper (duplexing) manually For Windows users 1 With a document open, click File Print . 2 Click Properties , Preferences , Options , or Setup . 3 Click the Advanced tab. 4 From the 2-Sided Printing section, select Manual . Note: The Print Instruction Page to Assist in...
Page 49 - Managing print jobs; Setting your printer as the default printer
5 After printing the first set of pages, flip and reload the paper. 3 1 2 6 Repeat steps 1 and 2. 7 From the Print or “Pages to print” pop-up menu, select to print the even-numbered pages. 8 Click Print . Managing print jobs Setting your printer as the default printer Your printer should be selected...
Page 50 - Changing the printing mode
Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to Draft or Quick Print. It uses less ink andis ideal for printing text-only documents. If you need to print photos or other high-quality documents, then you canselect a different mode from the Pr...
Page 51 - Pausing print jobs; Resuming print jobs
Pausing print jobs For Windows users 1 Click , or click Start and then click Run . 2 In the Start Search or Run box, type control printers . 3 Press Enter , or click OK . The printer folder opens. 4 Right-click the printer, and then select Open or See what's printing . 5 Pause the print job: • If yo...
Page 52 - Canceling print jobs
3 Resume the print job: • If you want to resume a particular print job, then choose the document name, and then click Resume . • If you want to resume all print jobs in the queue, then click Resume Printer or Start Jobs . Canceling print jobs To cancel a print job from the printer control panel, pre...
Page 53 - Copying; Tips for copying; Making copies
Copying Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on select models. If you purchased a printer without an ADF, thenload original documents or photos on the scannerglass. Use the scanner glass for single pages, small items (...
Page 54 - Copying photos; Copying a two-sided document
Copying photos 1 Load photo paper. 2 Place a photo facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the up or down arrow button to scroll to Photo Reprint . 5 Press the left or right arrow button to select the desired photo size. 6 Press . Note: For best results, allo...
Page 55 - Adjusting copy quality; Making a copy lighter or darker
Notes: • If you select Custom %, then press , and then press the left or right arrow button to select the desired custom percent value. Press to save the setting. • If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print aborderless copy on the p...
Page 56 - Repeating an image on one page; Copying multiple pages on one sheet
1 Load paper. 2 Load an original document faceup into the ADF or facedown on the scanner glass. 3 From the printer control panel, press . 4 Press the left or right arrow button to select the number of copies, and then press . 5 Press the up or down arrow button to scroll to Collate . 6 Press the lef...
Page 57 - Making a duplex copy; Making a duplex copy automatically
Making a duplex copy Making a duplex copy automatically The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper. If youpurchased a model without automatic duplex, or if you need to make duplex copies using other paper sizes, then seethe instructions f...
Page 58 - Canceling copy jobs
7 Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. 3 1 2 8 Press . Canceling copy jobs To cancel a copy job, press . Scanning stops and the printer returns to the previous menu. Copying 58
Page 59 - Scanning; Tips for scanning; Scanning to a local or network computer
Scanning Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without anADF, then load original documents or photos onthe scanner glass. Use the scanner glass for single pages, small item...
Page 60 - Scanning to a flash drive or memory card; Scanning photos into an editing application
Notes: • If the printer is connected only to a local computer, then the printer will automatically download a list of thescan applications. • You may be prompted to enter a PIN if the computer requires it. Press the arrow buttons to enter the PIN.Press each time you enter a number. • To assign a com...
Page 62 - Scanning documents into an editing application
8 Click Preview/Edit . The Scan dialog appears. 9 Adjust the image and scan settings as needed. 10 Click Scan . Scanning documents into an editing application An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned.In order for this to wo...
Page 63 - Scanning directly to e-mail using the printer software; Scanning to a PDF
Scanning directly to e-mail using the printer software For Windows users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 Click or Start . 3 Click All Programs or Programs , and then select the printer program folder from the list. 4 Navigate to: Printer Home > ...
Page 64 - Scanning FAQ; How can I improve the quality of a scan?
4 Navigate to: Printer Home > select your printer > PDF Scanning starts and the scan progress dialog appears. 5 Save the document as a PDF. For Macintosh users 1 Load an original document faceup into the ADF or facedown on the scanner glass. 2 From the Applications folder in the Finder, or fro...
Page 65 - What is an application list, and how do I update it?; Updating the application list; Canceling scan jobs
What is an application list, and how do I update it? When you scan a file, you can choose which application to use to open it on your computer. The printer downloadsthis application list from your computer when scanning for the first time. If you do not see the application you wanton the list, or if...
Page 66 - Networking; Installing the printer on a wireless network; Wireless network compatibility; No Security
Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routersthat are Wi-Fi certified. Supported network security options The printer supports three wireles...
Page 67 - Printing a network setup page
Every device on the wireless network must use the same WPA passphrase. WPA security is an option only oninfrastructure networks with wireless access points and network cards that support WPA. Most newer wireless networkequipment also offers WPA2 security as an option. Note: If your network uses WPA ...
Page 68 - Installing the printer on other computers
Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users 1 ...
Page 69 - Before you begin
4 Select My printer is already set up. I am installing it on a new computer . 5 Click Continue , and then follow the instructions on the computer screen for installing a configured printer on a new computer. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light...
Page 70 - Assigning a static IP address
If your wireless network does not appear in the list: a Connect to another wireless network. For Windows users Click Unlisted Network . For Macintosh users Select Other Wireless Network , and then click Continue . b Enter the details about your wireless network. Note: Your WEP, WPA, or WPA2 key may ...
Page 71 - Advanced wireless setup; Creating an ad hoc wireless network; In Windows Vista or later
3 Navigate to: Printer Home > select your printer > Settings tab > Wireless setup utility 4 Follow the instructions on the computer screen. For Macintosh users 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click Wireless ...
Page 72 - In Windows XP
WEP keys must be: • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. or • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. d Write down the password for your network. Make sure you copy it exactly, includi...
Page 73 - In Mac OS X version 10.5 or later
15 Write down the WEP key you chose so you can refer to it when running the wireless setup. Make sure you copy itexactly, including any capital letters. 16 In the “Confirm network key” box, type the same WEP key. 17 Select This is a computer-to-computer (ad hoc) network; wireless access points are n...
Page 74 - Adding a printer to an existing ad hoc wireless network; Switching between USB and wireless connections (Windows only)
Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it isconfigured. For Win...
Page 75 - Using the printer wirelessly; Switching between USB and wireless connections (Macintosh only); Switching to a wireless connection
Using the printer wirelessly 1 Click or Start . 2 Click All Programs or Programs , and then select the printer program folder from the list. 3 Select Printer Home . 4 Click the Settings tab. 5 Click the Wireless setup utility link. 6 Follow the instructions on the computer screen to set up the print...
Page 76 - In Mac OS X version 10.4 or earlier; Sharing a printer in a Windows environment
In Mac OS X version 10.4 or earlier a From the Finder, choose Utilities . b Double-click Printer Setup Utility or Print Center . c From the Printer List dialog, choose the printer you want to use, and then click Add . d From the Printer Browser, select your printer, and then click Add . 3 A second p...
Page 77 - Sharing a printer in a Macintosh environment; Networking FAQ
i Make sure the new port is selected on the Ports tab, and then click Apply . The new port is listed with the printer name. j Click OK . Sharing a printer in a Macintosh environment 1 From the Apple menu, choose System Preferences . 2 From the menu bar, click Help System Preferences Help . 3 In th...
Page 78 - Where do I find my WEP key or WPA passphrase?; Where do I find my SSID?
Where do I find my WEP key or WPA passphrase? To find the WEP key or WPA passphrase for the wireless network, view the security settings on the access point orwireless router. Most access points have a Web page that can be accessed using a Web browser. You can also check the manual that came with yo...
Page 79 - Wireless network examples
How do I find out what type of security my network is using? You must know the WEP key or WPA passphrase and the type of security (WEP, WPA, or WPA2) used on the wirelessnetwork. To obtain this information, see the documentation that came with your wireless access point (wireless router),see the Web...
Page 80 - Scenario 2: Wireless network with Internet access; Scenario 3: Wireless network with no Internet access; Why do I need an installation cable?
Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem. Internet Scenario 3: Wireless network with no Interne...
Page 81 - How do I attach the installation cable?; How are infrastructure and ad hoc networks different?
The installation cable connects to a rectangular USB port on the installing computer and the square USB port on theprinter. How do I attach the installation cable? The installation cable attaches to a USB port on the computer and to the square connector on the back of the printer.This connection all...
Page 82 - Finding the signal strength
The following table compares the characteristics and requirements of the two types of wireless networks. Infrastructure Ad hoc Characteristics Communication Through wireless access point Directly between devices Security More security options WEP or no security Range Determined by range and number o...
Page 83 - How can I improve wireless signal strength?
How can I improve wireless signal strength? A common reason wireless printers fail to communicate over a network is poor wireless signal quality. If the signal istoo weak, too distorted, or blocked by an object, it cannot carry information between the access point and the printer.To determine if the...
Page 84 - For Macintosh users with an AirPort base station
How can I make sure my computer and printer are connected to the same wirelessnetwork? If the printer is not on the same wireless network as the computer, then you will not be able to print wirelessly. TheSSID of the printer must match the SSID of the computer, if the computer is already connected t...
Page 85 - For Macintosh users with an access point; What is a MAC address?
In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the computer is connected to is displayed in the Network menu. 2 Write down the SSID. For Macintosh users with an access point 1 Type the IP address of the...
Page 86 - How do I find the MAC address?; What is an IP address?
Routers with security capabilities may allow filtering of MAC addresses on networks. This allows a managed list ofdevices to access the network, identified by their MAC addresses. MAC address filtering can help prevent access onthe network from unwanted devices, such as from intruders on a wireless ...
Page 87 - How do I locate IP addresses?; How are IP addresses assigned?
What is TCP/IP? Networks are able to function because computers, printers, and other devices are able to send data to each other,either through cables or by using wireless signals. This transfer of data is made possible by sets of data transmissionrules called protocols . A protocol can be thought o...
Page 89 - Maintaining the printer; Maintaining ink cartridges; Checking ink levels
Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle everyweek if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily power onif it is tur...
Page 90 - Aligning the printhead
Aligning the printhead If the characters or lines on your printed image appear jagged or wavy, then you may need to align the printhead. Using the printer control panel 1 Load plain paper. 2 From the printer control panel, navigate to: > Maintenance > > Align Printer > An alignment page ...
Page 91 - Cleaning the printhead nozzles; Cleaning the exterior of the printer
Cleaning the printhead nozzles Poor print quality is sometimes due to clogged printhead nozzles. Clean the printhead nozzles to improve the qualityof your prints. Notes: • Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean Prin...
Page 92 - Cleaning the scanner glass
3 Dampen a clean, lint-free cloth with water. Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. 4 Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paperexit tray. Warning—Potenti...
Page 93 - Troubleshooting; Before you troubleshoot; If Troubleshooting does not solve your problem
Troubleshooting Before you troubleshoot Use this checklist to solve most printer problems: • Make sure the power cord is plugged into the printer and into a working electrical outlet. • Make sure the printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. ...
Page 94 - Incorrect language appears on the display; Printhead errors
• “Print job does not print or is missing pages” on page 97 • “Printer is printing blank pages” on page 98 • “Printer is busy or does not respond” on page 98 • “Cannot delete documents from the print queue” on page 99 • “Cannot print through USB” on page 99 Incorrect language appears on the display ...
Page 96 - Software did not install
4 Reinsert the printhead, and then close the latch until it clicks. 5 Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appe...
Page 97 - Print job does not print or is missing pages
Print job does not print or is missing pages If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: M AKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY 1 Turn the printer on, and then open the printer. 2 Make sure the cartridges are ins...
Page 98 - Printer is printing blank pages; Printer is busy or does not respond
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port. R EMOVE AND REINSTALL THE PRINTER SOFTWARE Pr...
Page 99 - Jams and misfeeds troubleshooting
R ECONNECT THE PRINTER POWER SUPPLY 1 Turn off the printer, and then unplug the power cord from the wall outlet. 2 Gently remove the power supply from the printer, and then reinsert it. 3 Plug the power cord into the wall outlet, and then turn on the printer. Cannot delete documents from the print q...
Page 102 - Paper or specialty media misfeeds; Print troubleshooting; Poor quality at the edges of the page
Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together.Try one or more of the following: C HECK PAPER CONDITION Use only new, unwrinkled paper. C HECK PAPER LOADING • Load a smaller amount of paper in...
Page 103 - Streaks or lines on printed image
3 From the Paper Options area of the Print Setup tab, select Borderless . For Macintosh users 1 With a photo open, choose File > Page Setup . If there is no Page Setup item on the File menu, then go to step 2. Otherwise, specify your print settings: a From the Settings pop-up menu, choose Page At...
Page 104 - Copy and scan troubleshooting
Print speed is slow If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: M AXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and size of graphics and images in the document. • Remove as many u...
Page 105 - Poor copy or scanned image quality
Copier or scanner does not respond If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: S ET YOUR PRINTER AS THE DEFAULT PRINTER R EMOVE AND REINSTALL THE PRINTER SOFTWARE Scanner unit does not close 1 Lift the scanner unit. 2 Remove a...
Page 106 - Scanning takes too long or freezes the computer
Scan was not successful If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: C HECK THE USB CONNECTION 1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. 2 Firmly plug the square end of the USB c...
Page 107 - Cannot scan to a computer over a network; Memory card troubleshooting; Memory card troubleshooting checklist
Cannot scan to a computer over a network If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: M AKE SURE THE PRINTER AND THE DESTINATION COMPUTER ARE CONNECTED TO THE SAME NETWORK M AKE SURE THE PRINTER SOFTWARE IS INSTALLED ON THE DES...
Page 108 - Cannot print documents from a memory card or flash drive
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol. Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port. C HECK THE NETWORK CONNECTION If the printer ...
Page 109 - Wireless troubleshooting; Wireless troubleshooting checklist
S ELECT THE CORRECT COMPUTER NAME FROM THE LIST ON THE PRINTER M AKE SURE YOUR WIRELESS NETWORK IS CONNECTED AND ACTIVE If your wireless connection is down, then use a USB cable to connect your printer to your computer. Wireless troubleshooting • “Wireless troubleshooting checklist” on page 109 • “R...
Page 110 - Resetting the wireless settings to factory defaults; Cannot print over wireless network
• The correct printer port is selected. • The computer and printer are both connected to the same wireless network. • The printer is located away from obstacles or electronic devices that could interfere with the wireless signal. Make sure the printer and wireless access point are not separated by p...
Page 113 - OS
In Mac OS X version 10.4 or earlier 1 From the Finder, navigate to: Applications > Internet Connect > AirPort The SSID of the network that the computer is connected to is displayed in the Network menu. 2 Write down the SSID. For Macintosh users with an access point 1 Type the IP address of the...
Page 116 - Wi-Fi indicator light is still orange
4 Right-click the new printer; from the menu, select Use Printer Online . 5 Close the Printers or Printers and Faxes window and try printing again. S ELECT THE WIRELESS PRINTER You may need to select the wireless printer from your computer to use the printer wirelessly. 1 Click , or click Start and ...
Page 117 - If you are using WEP security; If you are using WPA security; MAC
C HECK NETWORK NAME Make sure your network does not have the same name as another network near you. For example, if you and yourneighbor both use a manufacturer's default network name, your printer could be connecting to your neighbor'snetwork. If you are not using a unique network name, consult the...
Page 118 - Wi-Fi indicator light is blinking orange during installation; WEP
Wi-Fi indicator light is blinking orange during installation When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networkingbut cannot connect to the network for which it has been configured. The printer may be unable to join the networkbecaus...
Page 122 - Wireless print server not installed
For Macintosh users 1 From the Applications folder in the Finder, or from the Finder desktop, double-click the printer folder. 2 Double-click Wireless Setup Assistant . 3 Follow the instructions on the computer screen. Wireless print server not installed You may see a message during installation ind...
Page 123 - How to locate a printer IP address
How to locate a printer IP address • You can locate the printer IP address by viewing the printer network setup page. If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x andy are any two numbers between 0 and 255): 1 Turn off the device t...
Page 124 - Resolving intermittent wireless communications issues
3 Press Enter , or click OK . The printer folder opens. 4 Right-click the printer, and then select Properties from the menu. 5 Click the Ports tab. 6 Click the box next to Enable bidirectional support if it is not already checked. 7 Click Apply . 8 Click OK , and then try to print again. Communicati...
Page 125 - SSID
• Streaming video • Too many computers on the wireless network at once E LIMINATE SOURCES OF INTERFERENCE Common household items can potentially disrupt wireless network communications. Cordless phones (but notcellular phones), microwave ovens, baby monitors, almost any kitchen appliance, wireless s...
Page 127 - Notices; Product information
Notices Product information Product name: Lexmark S500 Series Machine type: 4443 Model(s): 301, 30E, 31n, 3En, 30p Edition notice November 2010 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBL...
Page 128 - Licensing notices
UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computersoftware and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,...
Page 129 - Temperature information
Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & ServicesLexmark International, Inc.740 West New Circle RoadLexington, KY 40550(859) 232–3000 Hinweis zum GS-Zeichen Modell 301, 30E, 31n, 3En, 30p Gerätetyp 4443 Postanschrift Le...
Page 130 - Waste from Electrical and Electronic Equipment (WEEE) directive; Product disposal; Product power consumption
Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the EuropeanUnion. We encourage the recycling of our products. If you have further questions about recycling options, visit theLe...
Page 131 - Power Saver; European Community (EC) directives conformity
Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 16.92 Copying The product is generating hard-copy output from hard-copy originaldocuments. 11.47 Scanning The product is scanning hard-copy documents. 10.02 Ready The product is wai...
Page 133 - Avis réservé aux utilisateurs du réseau téléphonique du Canada
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public servicecommission, or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of thisequipment d...
Page 134 - Notice to users of the New Zealand telephone network
Les compagnies de téléphone constatent que les surtensions électriques, en particulier celles dues à la foudre,entraînent d'importants dégâts sur les terminaux privés connectés à des sources d’alimentation CA. Il s’agit-là d’unproblème majeur d’échelle nationale. En conséquence, il vous est recomman...
Page 135 - Regulatory notices for wireless products
Verwendung dieses Produkts in der Schweiz Für dieses Produkt muss ein schweizerischer Billing Tone Filter zur Zählzeichenübertragung (Lexmark Teilenummer14B5109 oder 80D1877) für jede Leitung installiert werden, über die in der Schweiz Zeitsteuertakte übertragen werden.Die Verwendung des Lexmark Fil...
Page 136 - Notice to users in Brazil
Notice to users in Brazil Este equipamento opera em carater secundario, isto e, nao tem direito a protecao contra interferencia prejudicial,mesmo de estacoes do mesmo tipo, e nao pode causar interferencia a sistemas operando em carater primario.(Res.ANATEL 282/2001). Industry Canada (Canada) This de...
Page 139 - LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENTS; PRINTER LICENSE AGREEMENT
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES. Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo č ili direktive 1999/5/E...
Page 142 - MICROSOFT CORPORATION NOTICES
16 EXPORT RESTRICTIONS . You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software Program or any direct product therefrom, in violation of any applicable export laws or (b) permit the SoftwareProgram to be used for any purpose prohibited by such export laws, includi...
Page 143 - Index
Index A ad hoc SSID 71WEP 71 ad hoc network 81ad hoc wireless network adding a printer 74creating using Macintosh 71creating using Windows 71 additional computers installing wireless printer 68 AliceBox 69aligning the printhead 90appliances wireless network 83 application list downloading 65updating...