Page 15 - Safety information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a printing process that heats the print media, and the heat may cause the media to releas...
Page 17 - Learning about the printer; Finding information about the printer
Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: • Connecting the printer • Installing the printer software Setup documentation—The setup documentation camewith the printer and is also available at http://support.lexm...
Page 18 - Selecting a location for the printer
What are you looking for? Find it here The latest supplemental information, updates, and customersupport: • Documentation • Driver downloads • Live chat support • E ‑ mail support • Voice support Lexmark Support Web site— http://support.lexmark.com Note: Select your country or region, and then selec...
Page 19 - Printer configurations; Basic model
1 2 3 5 4 1 348 mm (13.7 in.) 2 609.6 mm (24 in.) 3 100 mm (3.94 in.) 4 100 mm (3.94 in.) 5 285 mm (11.22 in.) Printer configurations Basic model Notes: • The printer stand is a cabinet that can be converted into a caster base. • If used with a printer stand, then the printer supports only one optio...
Page 20 - Configured model
1 2 3 4 5 6 7 8 1 Automatic Document Feeder (ADF) 2 ADF input tray 3 ADF exit bin 4 Multipurpose feeder 5 Standard 150 ‑ sheet tray (Tray 1) 6 Standard 250 ‑ sheet tray (Tray 2) 7 Standard exit bin 8 Printer control panel Configured model CAUTION—TIPPING HAZARD: Floor ‑ mounted configurations requir...
Page 21 - Basic functions of the scanner
9 10 11 9 Optional 550 ‑ sheet trays 10 Caster base (converted from a printer stand) 11 Printer stand Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the printer control panel ...
Page 22 - Understanding the ADF and scanner glass; Using the ADF; Using the scanner glass
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple ‑ page documents, including duplex pages. Use the scanner glass for single pages or book pages, small items(such as postcards or photos), transparencies, photo paper, or thinmedia (such as ...
Page 23 - Understanding the printer control panel
• Scan or copy documents up to 296.9 x 431.8 mm (11.69 x 17 in.). • Copy books up to 25.4 mm (1 in.) thick. Understanding the printer control panel 1 @ ! . 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z * 0 # 1 2 3 4 6 7 5 Item Description 1 Display Shows the status of the print...
Page 25 - Understanding the home screen
Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screenbuttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond tomes...
Page 26 - Using the touch-screen buttons
Other buttons that may appear on the home screen: Touch To Search held jobs Search on any of the following items: • User name for held or confidential print jobs • Job names for held jobs, excluding confidential print jobs • Profile names • Bookmark container or print job names • USB container or pr...
Page 27 - Sample touch screen
Sample touch screen Submit Touch To Submit Submit changes made in the printer settings. Sample Copy Print a sample copy. Right arrow Scroll to the right. Left arrow Scroll to the left. Home Return to the home screen. Right increase Select a higher value. Left decrease Select a lower value. Exit Exit...
Page 30 - Setting up and using the home screen applications; Finding the IP address of the printer; Showing or hiding icons on the home screen
Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings,administrative setup, and active embedded applications. Some applications are supported only on select printermodels. • There may be additiona...
Page 31 - Exporting a configuration; Importing a configuration
Exporting and importing a configuration using the EmbeddedWeb Server You can export configuration settings into a text file that can then be imported and used to apply the settings to oneor more additional printers. Exporting a configuration 1 From the Embedded Web Server, click Settings or Configur...
Page 32 - Activating the home screen applications; Setting up Forms and Favorites; Setting up Scan to Network
Activating the home screen applications Your printer comes with preinstalled home screen applications. To use these applications, activate and set up theseapplications using the Embedded Web Server. For more information about accessing the Embedded Web Server, see“Accessing the Embedded Web Server” ...
Page 33 - Setting up My MFP; Understanding WS; A WS; Setting up Remote Operator Panel
3 Specify the destinations, and then customize the settings. 4 Click Apply . To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up My MFP Icon Description The application lets you customize your touch ‑ screen se...
Page 35 - Additional printer setup; Installing internal options; Available internal options
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you...
Page 36 - Accessing the system board
Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices at...
Page 37 - Installing a memory card
1 2 3 1 Memory card connector 2 Firmware and flash memory card connectors 3 ISP connector 4 Reattach the cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the ...
Page 39 - Installing a flash memory or firmware card
5 Push the memory card straight into the connector until it clicks into place. 2 1 6 Reattach the system board cover. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,but the connectors ar...
Page 40 - Installing an Internal Solutions Port
4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reattach the system board cover. Installing an Internal Solutions Port The system board supports one optional Lexm...
Page 44 - Installing a printer hard disk
Installing a printer hard disk CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other device...
Page 45 - Removing a printer hard disk
Removing a printer hard disk The printer hard disk is preinstalled in this device. Note: This task requires a flathead screwdriver. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system b...
Page 46 - Installing optional trays; Order of installation
4 Remove the printer hard disk. 5 Reattach the system board cover. Installing optional trays Order of installation CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are using a high-capacity inp...
Page 47 - Installing a printer stand and optional tray
Installing a printer stand and optional tray Note: If used with a printer stand, then the printer supports only one optional 550 ‑ sheet tray. CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD...
Page 53 - sheet trays
9 Insert the bases on the slots at the sides of the printer stand and secure them with screws. 10 Turn the printer back on. 11 Set the printer software to recognize the optional input source. For more information, see “Updating available options in the printer driver” on page 62. Installing 550 ‑ sh...
Page 60 - Attaching cables
Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during alightning storm. Connect the printer to the computer using a USB cable ...
Page 61 - Verifying printer setup; Printing a menu settings page; Setting up the printer software; Installing the printer software
Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set upcorrectly by printing the following: • Menu settings page —Use this page to verify that all printer options are installed correctly. A list of installed options...
Page 62 - In Windows 8; In Windows 7 or earlier; Updating available options in the printer driver; For Windows users
If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run , and then navigate to: Apps list > Run > type D:\setup.exe > OK . In Windows 7 or earlier a Click or click Start , and then clic...
Page 63 - For Macintosh users; Setting up wireless printing; Preparing to set up the printer on a wireless network
5 Do either of the following: • Click Update Now ‑ Ask Printer . • Under Configuration Options, manually add any installed hardware options. 6 Click Apply . For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your pri...
Page 64 - Installing the printer on a wireless network (Windows)
• 802.1X user name and password • Certificates – No securityIf your wireless network does not use any type of security, then you will not have any security information. Note: Using an unsecured wireless network is not recommended. Notes: – If you do not know the SSID of the network that your compute...
Page 66 - Installing the printer on a wireless network (Macintosh); Prepare to configure the printer; Enter the printer information
Installing the printer on a wireless network (Macintosh) Note: Make sure to disconnect the Ethernet cable when installing the printer on a wireless network. Prepare to configure the printer 1 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on the p...
Page 67 - Configure the printer for wireless access
5 Under COLLECTIONS, select Bonjour or Rendezvous , and then double ‑ click the printer name. Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by Apple Inc. 6 From the Embedded Web Server, navigate to the location of the wireless settings information. Co...
Page 68 - Installing the printer on an Ethernet network
In Mac OS X version 10.5 or later 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan • System Preferences > Print & Fax 2 Click + . 3 If necessary, click Add Printer or Scanner or Add Other Printer or Scanner . 4 Click the IP tab. 5 Type the...
Page 72 - Setting up serial printing
3 To select the printer that has changed, do either of the following: • Press and hold the printer, and then select Printer properties . • Right ‑ click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions). Note: If there is more than one copy of the ...
Page 75 - Minimizing your printer's environmental impact; Saving paper and toner; Using recycled paper; Use both sides of the paper; Place multiple pages on one sheet of paper
Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycl...
Page 76 - Saving energy; Reducing printer noise
Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 252. Print in black and white To print all text and graphics using only the black toner cartridge, set the printer to Black Only. For more information,see “Printing in black ...
Page 77 - Adjusting Sleep Mode; Using the Embedded Web Server
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > General Se...
Page 78 - Using Hibernate Mode; Adjusting the brightness of the display
Using Hibernate Mode Hibernate is an ultra ‑ low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Type the printer I...
Page 79 - Setting the standard exit bin light; Recycling; Recycling Lexmark products
Setting the standard exit bin light To save energy, you can dim or turn off the output lighting for the standard exit bin. Available settings are Off, Dim, and Bright. The factory default setting for Normal/Standby Mode is Bright.When Eco ‑ Mode is set to Energy or Energy/Paper, then the light setti...
Page 80 - Recycling Lexmark packaging
3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in the Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept. Recycling Lexmark packaging Lexmark continua...
Page 81 - Loading paper and specialty media; Setting the paper size and type
Loading paper and specialty media Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except themultipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Sizemenu. ...
Page 86 - Loading the multipurpose feeder
Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, andenvelopes. It can be used for single-page or manual printing, or as an additional tray. The multipurpose feeder can hold approximately: • 50 sheets ...
Page 88 - Linking and unlinking trays; Linking trays
Long ‑ edge orientation Short ‑ edge orientation Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self ‑ stick adhesives. These envelopes may severely damage the printer. 5 Adjust the width guide to lightly touch the edge of the stack. Make sure t...
Page 90 - Paper and specialty media guidelines; Paper guidelines; Paper characteristics
Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these factors before printing on them: Weight The printer trays and multipurpose feeder can automatically feed paper weights between 60–176 g...
Page 91 - Selecting preprinted forms and letterhead
Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonlesscopy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may ...
Page 92 - Storing paper
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paperfrom around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found noreason to discourage the use of today's recycled office papers, but g...
Page 93 - Supported paper sizes, types, and weights; Supported paper sizes
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper input sources and the types of paper theysupport. Note: To use a paper size that is unlisted, configure a Universal Paper Size. Supported paper sizes Paper size anddimension 150 ‑ sheett...
Page 95 - Supported paper types and weights
Paper size anddimension 150 ‑ sheettray 250 ‑ sheettray 520 ‑ sheettray MPFeeder ManualPaper ManualEnvelope Duplex ADF Scannerglass Other Envelope 86 x 165 mm to216 x 356 mm(3.375 x 6.50 in . to8.5 x 14 in.) X X X 3 X X X X 1 Paper size is supported if set to metric. 2 Paper size is supported if set...
Page 96 - Printing; Printing a document; Printing in black and white
Printing Printing a document Printing a document 1 From the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click File > Print . b Click Properties , Preferences , Options , or Setup . c Adjust the setti...
Page 97 - Printing from a mobile device; Printing from a flash drive
3 Adjust the toner darkness setting. 4 Click Submit . Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile . Note: Mobile printing applications may also be available from your mobile device ma...
Page 98 - Supported flash drives and file types
Warning—Potential Damage: Do not touch the USB cable, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. Aloss of data can occur. 2 From the printer control panel, touch Print from USB , and th...
Page 99 - Printing on specialty media; Tips on using letterhead; Tips on using transparencies
Printing on specialty media Tips on using letterhead • Use letterhead designed specifically for laser/LED printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loading letterhead, flex the sheets to prevent them from sticking together. • Page o...
Page 101 - Tips on using card stock; Printing confidential and other held jobs; Storing print jobs in the printer
• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, anduse a non ‑ oozing adhesive. • Portrait orientation works best, especially when printing bar codes. Tips on using card stock Card stock is heavy, single ‑ ply specialty media. Many ...
Page 102 - Printing information pages; Printing a font sample list
Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users 1 With a document open, click File > Print . 2 Click Properties , Prefe...
Page 103 - Printing a directory list; Using Max Speed and Max Yield; Canceling a print job; Canceling a print job from the printer control panel
Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Using Max Speed and Max Yield The Max Speed and Max Yield settings let you choose between a faster print speed or ...
Page 104 - Canceling a print job from the computer
Canceling a print job from the computer For Windows users 1 Open the printers folder. In Windows 8 From the Search charm, type run , and then navigate to: Apps list > Run > type control printers > OK In Windows 7 or earlier a Click or click Start , and then click Run . b In the Start Search...
Page 105 - Copying; Making copies; Making a quick copy
Copying ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). Making copies Making a quick copy 1 Load an original document faceup, short ...
Page 106 - Copying on specialty media; Copying on transparencies
Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 From the home screen, navigate to: Copy > change the copy settings > Copy It 3 If you have more pages to scan, then place the next document on the scanner glass, and then touc...
Page 107 - Customizing copy settings; Copying to a different size
4 Place the letterhead faceup, top edge first in the multipurpose feeder. 5 Select the size of the letterhead. 6 Navigate to: Continue > Letterhead > Continue > Copy It Customizing copy settings Copying to a different size 1 Load an original document faceup, short edge first into the ADF or...
Page 108 - Copying different paper sizes; Example 1: Copying on mixed paper sizes; Copying on both sides of the paper (duplexing)
Copying different paper sizes Use the ADF to copy original documents with different paper sizes. Depending on the paper sizes loaded and the “Copyto” and “Copy from” settings, each copy is either printed on mixed paper sizes (Example 1) or scaled to fit a single papersize (Example 2). Example 1: Cop...
Page 110 - Collating copies; Placing separator sheets between copies
• Press —Use when the original document was printed using a printing press. • Other —Use when the original document was printed using an alternate or unknown printer. 7 Touch > Copy It . Collating copies If you print multiple copies of a document, then you can choose to print each copy as a set (...
Page 111 - Copying multiple pages onto a single sheet
Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple ‑ page document onto a single sheet of paper. Notes: • The Paper Size must be set to Letter, Legal, A4, or JIS B5. • The Copy Size must be set to 100%. 1 Load an origina...
Page 112 - Placing information on copies; Placing the date and time at the top of each page; Canceling a copy job; Canceling a copy job while the document is in the ADF
Placing information on copies Placing the date and time at the top of each page 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings...
Page 113 - Canceling a copy job while pages are being printed; Understanding the copy screens and options; Copy from; Copies
Canceling a copy job while pages are being printed 1 From the printer control panel, touch Cancel Job or press on the keypad. 2 Touch the job you want to cancel, and then touch Delete Selected Jobs . Note: If you press on the keypad, then touch Resume to return to the home screen. Understanding the ...
Page 116 - Getting ready to e-mail; Setting up the e-mail function; Configuring e
E-mailing ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). You can use the printer to e ‑ mail scanned documents to one or more recip...
Page 117 - Creating an e-mail shortcut; Creating an e-mail shortcut using the Embedded Web Server
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > E-mail/FTP...
Page 119 - Customizing e-mail settings; Adding e-mail subject and message information
4 Touch the name of the recipients. To enter additional recipients, touch Next address , and then enter the address or shortcut number you want to add, or search the address book. 5 Touch Done . Customizing e-mail settings Adding e-mail subject and message information 1 Load an original document fac...
Page 120 - Understanding e-mail options; Recipients
• JPEG —Use this to create and attach a separate file for each page of your original document, viewable by most Web browsers and graphics programs. • XPS —Use this to create a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NE...
Page 123 - Getting the printer ready to fax; Initial fax setup
Faxing Note: Fax capabilities may not be available on all printer models. ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). Getting th...
Page 124 - Choosing a fax connection; Connecting to an analog telephone line
Choosing a fax connection Notes: • The printer is an analog device that works best when directly connected to the telephone wall outlet. Otherdevices(such as a telephone or answering machine) can be successfully attached to pass through the printer, asdescribed in the setup steps. • If you want a di...
Page 125 - Connecting to a DSL service; Connecting to a PBX or ISDN system
Connecting to a DSL service If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and thenfollow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the ot...
Page 126 - Connecting to a distinctive ring service; Connecting to an adapter for your country or region
Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider. This service allows you to have multipletelephone numbers on one telephone line, with each telephone number having a different ring pattern. This may beuseful for distinguishing...
Page 128 - Configuring the printer to observe daylight saving time; Creating shortcuts
3 In the Set Date & Time field, enter the current date and time. 4 Click Submit . Note: It is recommended to use the network time. Configuring the printer to observe daylight saving time The printer can be set to automatically adjust for daylight saving time: 1 Type the printer IP address in the...
Page 129 - Creating a fax destination shortcut using the touch screen; Sending a fax; Sending a fax using the touch screen
Creating a fax destination shortcut using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place...
Page 130 - Sending a fax using shortcuts
5 Select the appropriate paper size and page orientation. 6 If you want to include a cover page with the fax, then select Include cover page with fax , and enter the appropriate information. 7 Click OK . Notes: • The Fax option is available for use only with the PostScript driver or the Universal Fa...
Page 131 - Customizing fax settings; Changing the fax resolution
Customizing fax settings Changing the fax resolution Settings range from Standard (fastest speed) to Ultra Fine (slowest speed, best quality). 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transpa...
Page 132 - Canceling an outgoing fax; Canceling a fax while the original documents are still scanning
4 Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes. If the current time is shown, the left arrow isunavailable. 5 Touch Fax It . Note: The document is scanned and then faxed at the scheduled time. Viewing a fax log 1 Type...
Page 133 - Understanding fax options; Content
Canceling a fax after the original documents have been scanned to memory 1 On the home screen, touch Cancel Jobs . The Cancel Jobs screen appears. 2 Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the...
Page 135 - Holding and forwarding faxes; Holding faxes
Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually orat a scheduled day or time. 1 Type the printer IP address into the address field of your Web browser. If you do not know the IP address of ...
Page 137 - Creating an FTP shortcut using the Embedded Web Server
Scanning to an FTP address ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). The scanner lets you scan documents directly to a File Tr...
Page 138 - Creating an FTP shortcut using the touch screen; Scanning to an FTP address using the touch screen
5 Enter the appropriate information. 6 Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. 7 Click Add . Creating an FTP shortcut using the touch screen 1 From the home screen, navigate to: FTP > type the FTP address > > ent...
Page 139 - Scanning to an FTP address using the address book; Understanding FTP options; FTP
Scanning to an FTP address using the address book 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these it...
Page 142 - Scanning to a computer or flash drive; Scanning to a computer
Scanning to a computer or flash drive ADF Scanner glass Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). The scanner lets you scan documents directly t...
Page 144 - Understanding scan profile options; Original Size
c Follow the instructions on your computer screen to define the type of document being scanned and what kindof output you want to create. d Select any of the following: • Show MFP Instructions —View or print the instructions. • Create Shortcut —Save this group of settings to use again. e Click Finis...
Page 146 - Menus list
Understanding printer menus Menus list Supplies Paper Menu Reports Network/Ports Replace SupplyCyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan Imaging Unit Magenta Imaging Unit Yellow Imaging Unit Black Imaging UnitSeparator Pick Assembly and Roller Waste Toner Bottle Fuser Tr...
Page 147 - Supplies menu
Supplies menu Menu item Description Replace Supply Separator Pick Assembly and RollerWaste Toner Bottle Lets you reset the supply counter for the separator pickassembly and roller • Select Yes to reset the supply counter. • Select No to exit. Cyan Cartridge Early WarningLowInvalidNear End of LifeRep...
Page 149 - Paper menu; Default Source menu
Menu item Description Fuser Early WarningLowReplaceMissingOK Shows the status of the fuser Transfer Module Early WarningLowReplaceMissingOK Shows the status of the transfer module Maintenance Kit OKReplace Shows the status of the maintenance kit Paper menu Default Source menu Menu item Description D...
Page 153 - Configure MP menu; Substitute Size menu; Paper Weight menu
Menu item Description Manual Envelope Type EnvelopeRough EnvelopeCustom Type [x] Specifies the type of envelope loaded manually Note: Envelope is the factory default setting. Note: Only installed trays are listed in this menu. Configure MP menu Menu item Description Configure MP CassetteManualFirst ...
Page 155 - Paper Loading menu
Menu item Description Colored Weight NormalHeavyLight Specifies the relative weight of the colored paper loaded Note: Normal is the factory default setting. Light Weight Light Specifies the relative weight of the paper loaded Note: Light is the factory default setting. Heavy Weight Heavy Specifies t...
Page 157 - Custom Types menu; Custom Names menu; Custom Scan Sizes menu
Custom Types menu Menu item Description Custom Type [x] PaperCard StockTransparencyGlossyRough/CottonLabelsVinyl LabelsEnvelope Associates a paper or specialty media type with a factory default Custom Type [x] name or a user ‑ defined Custom Name created from the Embedded Web Server or from MarkVisi...
Page 158 - Universal Setup menu; Reports menu
Universal Setup menu Menu item Description Units of Measure InchesMillimeters Identifies the unit of measure Note: Inches is the US factory default setting. Millimeters is the international factory default setting. Portrait Width 3–48 inches76–1219 mm Sets the portrait width Notes: • 11.69 inches is...
Page 160 - Active NIC menu
Network/Ports menu Active NIC menu Menu item Description Active NIC Auto[list of available network cards] Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed. Standard Network or Network [x] menus Note: Only active ports appear in this...
Page 163 - IPv6 menu
Menu item Description IP Address Lets you view or change the current TCP/IP address Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems thatsupport BOOTP and RARP. Netmask Lets you view or change t...
Page 164 - Wireless menu
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > IPv6 Note: This menu is available only for network models or printers attached to print servers. Menu item Description Enable IPv6 OnOff Enables IPv6 in the printer Note: On is the factory defaul...
Page 165 - AppleTalk menu; Standard USB menu
Menu item Description Compatibility 802.11b/g/n802.11n802.11b/g Specifies the wireless standard for the wireless network Note: The 802.11b/g/n is the factory default setting. Choose Network [list of available networks] Lets you select an available network for the printer to use View Signal Quality L...
Page 171 - SMTP Setup menu
Menu item Description Robust XON OffOn Determines whether the printer communicates availability to the computer Notes: • Off is the factory default setting. • This menu item applies only to the serial port if Serial Protocol is set toXON/XOFF. Baud 960019200384005760011520013820017280023040034560012...
Page 172 - Security menu; Editing Security Setups menu
Menu item Description SMTP Timeout 5–30 Specifies the amount of time in seconds before the server stops trying tosend an e ‑ mail Note: 30 seconds is the factory default setting. Reply Address Specifies a reply address of up to 128 characters in the e-mail sent by theprinter Use SSL DisabledNegotiat...
Page 173 - Miscellaneous Security Settings menu
Menu item Description Edit Building Blocks Edits the Internal Accounts, NTLM, various Setups, Password, and PIN Edit Security Templates Adds or edits a Security Template Edit Access Controls Controls access to printer menus, firmware updates, held jobs, and other accesspoints Miscellaneous Security ...
Page 174 - Confidential Print menu
Menu item Description LDAP Certificate Verification DemandTryAllowNever Allows the user to request a server certificate Notes: • “Demand” means a server certificate is requested. If a bad certificate isprovided or if no certificate is provided, the session is terminated immediately.“Demand” is the f...
Page 175 - Disk Wiping menu
Menu item Description Reserve Job Expiration Off1 hour4 hours24 hours1 week Sets a time limit on how long the printer stores print jobs for printing at a later time Note: Off is the factory default setting. Disk Wiping menu Disk Wiping erases only print job data on the printer hard disk that are not...
Page 176 - Security Audit Log menu
Menu item Description Automatic Method Single passMultiple pass Marks all disk space used by a previous print job and does not permit the file systemto reuse this space until it has been cleared Notes: • “Single pass” is the factory default setting. • Only automatic wiping enables users to activate ...
Page 177 - Set Date and Time menu
Menu item Description Configure Log Enable AuditEnable Remote SyslogRemote Syslog ServerRemote Syslog PortRemote Syslog MethodRemote Syslog FacilityLog full behaviorAdmin’s e-mail addressDigitally sign exportsSeverity of events to logRemote Syslog non-loggedeventsE-mail log cleared alertE-mail log w...
Page 178 - Settings menu; General Settings menu
Menu item Description NTP Server Lets you view the NTP Server Address Enable Authentication OffOn Lets you change the authentication setting to on or off Note: Off is the factory default setting. Settings menu General Settings menu Menu item Description Display Language EnglishFrancaisDeutschItalian...
Page 187 - Copy Settings menu
Copy Settings menu Menu item Description Content Type Text/PhotoPhotoTextGraphics Specifies the content of the original document Note: Text/Photo is the factory default setting. Content Source Color LaserInkjetPhoto/FilmMagazineNewspaperPressOtherBlack and White Laser Specifies how the original docu...
Page 191 - Fax Settings menu; General Fax Settings
Menu item Description Sharpness 1–5 Adjusts the amount of sharpness of a copy Note: 3 is the factory default setting. Temperature ‑ 4 to 4 Enables the user to specify “warm” or “cool” outputs. "Cool” values generate a blueroutput than the default, while “warm” values generate a redder output tha...
Page 192 - Fax Send Settings
Menu item Description Caller ID OnOffAlternate Specifies type of caller ID being used Fax number masking OffFrom leftFrom right Specifies the direction from where digits are masked in an outgoing fax number Note: The number of characters masked is determined by the “Digits to mask” setting. Digits t...
Page 196 - Fax Receive Settings
Menu item Description Enable Color Fax Scans Off by defaultOn by defaultNever useAlways use Enables color faxing Note: “Off by default” is the factory default setting. Auto Convert Color Faxes to MonoFaxes OnOff Converts all outgoing faxes to black and white Note: On is the factory default setting. ...
Page 197 - Fax Log Settings
Menu item Description Max Speed 3360024004800960014400 Specifies the maximum speed in baud at which faxes are received Fax Forwarding PrintPrint and ForwardForward Enables forwarding of received faxes to another recipient Forward to FaxE ‑ mail FTPLDSSeSF Specifies the type of recipient to which fax...
Page 199 - Fax Server Setup
Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fax server for transmission. Fax Server Setup Menu item Description To Format Lets you enter the information using the virtual keyboard on the printer touch screen Reply Address Subject Message SMTP Setup Specifies SMTP setup in...
Page 200 - mail Settings menu
Menu item Description Original Size LetterLegalExecutiveTabloidFolioStatementUniversal4 x 6 in.3 x 5 in.Business CardCustom Scan Size [x]A3A4A5Oficio (Mexico)JIS B4JIS B5Book OriginalAuto Size Sense Mixed Sizes Specifies the paper size of the document that is being scanned Note: Letter is the US fac...
Page 206 - FTP Settings menu
FTP Settings menu Menu item Description Format PDF (.pdf)Secure PDF (.pdf)TIFF (.tif)JPEG (.jpg)XPS (.xps) Specifies the format of the FTP file Note: PDF (.pdf) is the factory default setting. PDF Version 1.2–1.6A–1a Sets the version level of the PDF file for FTP Note: 1.5 is the factory default set...
Page 210 - Flash Drive menu; Scan Settings
Flash Drive menu Scan Settings Menu item Description Format PDF (.pdf)Secure PDFTIFF (.tif)JPEG (.jpg)XPS (.xps) Specifies the format of the file to be sent through FTP Note: PDF (.pdf) is the factory default setting. PDF Version 1.2–1.6A ‑ 1a Sets the version of the PDF file to be sent through FTP ...
Page 213 - Print Settings
Menu item Description Negative Image OffOn Creates a negative image of the original document Note: Off is the factory default setting. Shadow Detail ‑ 4 to 4 Adjusts the amount of shadow detail visible on a scanned image Note: 0 is the factory default setting. ADF Skew Fix OffOn Specifies whether or...
Page 215 - Setup menu
Print Settings Setup menu Menu item Description Printer Language PS EmulationPCL Emulation Sets the default printer language Notes: • PS Emulation is the factory default printer language. • Setting a printer language as the default does not prevent asoftware program from sending print jobs that use ...
Page 216 - Job Accounting menu
Menu item Description Download Target RAMFlashDisk Sets the storage location for downloads Notes: • RAM is the factory default setting. Storing downloads in RAMis temporary. • Storing downloads in flash memory or on a printer hard diskplaces them in permanent storage. Downloads remain inflash memory...
Page 218 - Finishing menu
Finishing menu Menu item Description Sides (Duplex) 1 sided2 sided Specifies whether duplex (2 ‑ sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • You can set 2-sided printing from the software program. For Windows users,click File > Print...
Page 219 - Quality menu
Menu item Description Separator Source Tray [x]Manual Feeder Specifies the paper source for separator sheets Note: Tray 1 (standard tray) is the factory default setting. Paper Saver Off2 ‑ Up 3 ‑ Up 4 ‑ Up 6 ‑ Up 9 ‑ Up 12 ‑ Up 16 ‑ Up Specifies that multiple ‑ page images be printed on one side of ...
Page 222 - Utilities menu
Menu item Description Manual Color CMYK Image US CMYKEuro CMYKVivid CMYKOff CMYK Text US CMYKEuro CMYKVivid CMYKOff CMYK Graphics US CMYKEuro CMYKVivid CMYKOff Customizes the CMYK color conversions Notes: • US CMYK is the US factory default setting. US CMYK applies a color conversiontable that tries...
Page 227 - HTML menu
HTML menu Menu Item Description Font Name Albertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCoronetCourierEurostileGaramondGenevaGill SansGoudyHelveticaHoefler TextIntl CG TimesIntl CourierIntl Univers Joanna MTLetter GothicLubalin GraphMari...
Page 228 - Image menu; Help menu
Menu item Description Margin Size 8–255 mm Sets the page margin for HTML documents Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds PrintDo Not Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory def...
Page 230 - Securing the memory before moving the printer; Statement of Volatility; Disposing of a hard drive; Erasing volatile memory
Securing the memory before moving the printer Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, informationfrom embedded solutions, and user data. The types of memory—along with the types of data stored by each—aredescribed...
Page 231 - Erasing printer hard disk memory; Using the printer control panel
Erasing non ‑ volatile memory • Individual settings, device and network settings, security settings, and embedded solutions —Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data —Erase fax settings and data by selecting Wipe All Settings in the Configur...
Page 232 - Configuring printer hard disk encryption
Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server 1 From the Embedded Web Server, click Settings &g...
Page 233 - Cleaning the exterior of the printer; Cleaning the scanner glass
Maintaining the printer Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect a...
Page 234 - Cleaning the ADF parts
3 Scanner glass 4 ADF glass 3 Wipe the areas shown and let them dry. 4 Close the scanner cover. Cleaning the ADF parts Clean the ADF parts periodically to maintain optimal printing performance. Residue on the ADF parts may cause printquality issues and false 28x paper jam messages. 1 Turn the printe...
Page 235 - Cleaning the printhead lenses
6 Reinsert the pick roller assembly. 1 2 7 Wipe the entire surface under the ADF cover, including the two small white rollers. 8 Close the ADF cover. Cleaning the printhead lenses 1 Open the front door. Maintaining the printer 235
Page 238 - Storing supplies
b Using both hands, push the sides of the internal cover firmly until the cover clicks into place. 2 2 1 6 Insert the toner cartridge into the printer and then turn the toner lock lever to the left. 2 1 7 Repeat step 2–6 to for all imaging units. 8 Close the front door. Storing supplies Choose a coo...
Page 239 - Checking the status of supplies; Checking the status of supplies from the printer control panel; Checking the status of supplies from a network computer; Ordering supplies; Ordering toner cartridges
• Salty air • Corrosive gases • Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel From the home screen, touch Status/Supplies > View S...
Page 240 - Recommended toner cartridges and part numbers; Ordering imaging units; Recommended imaging units and part numbers; Ordering a fuser or a transfer module
Recommended toner cartridges and part numbers Part name Part number Black high ‑ yield toner cartridge X925H2KG Cyan high ‑ yield toner cartridge X925H2CG Magenta high ‑ yield toner cartridge X925H2MG Yellow high ‑ yield toner cartridge X925H2YG Ordering imaging units When 84.xx [Color] imaging unit...
Page 241 - Ordering ADF replacement parts; Replacing Supplies; Replacing an imaging unit
Part name Part number Waste toner bottle C925X76G Ordering ADF replacement parts Order ADF replacement parts if you experience problems with paper double-feeding or failing to feed through the ADF. Part name Part number ADF separator roll 40X6328 ADF pick roll 40X6327 Replacing Supplies Replacing an...
Page 244 - Replacing a toner cartridge
Replacing a toner cartridge 1 Open the front door. Warning—Potential Damage: To avoid overexposing the imaging units, do not leave the door open for more than 10 minutes. 2 Turn the toner lock lever to the right and pull the toner cartridge out. 2 1 3 Unpack the toner cartridge, and then shake it to...
Page 246 - Replacing the waste toner bottle
Replacing the waste toner bottle 1 Turn the printer off. 2 Open the front door. 3 Open the internal cover. 4 Pull out the used waste toner bottle. 5 Unpack the new waste toner bottle. Maintaining the printer 246
Page 247 - Moving the printer; Before moving the printer
6 Insert the new waste toner bottle into the printer. 7 Using both hands, push the sides of the internal cover firmly until it clicks into place. 2 2 1 8 Close the front door. 9 From the printer control panel, reset the Waste Toner Bottle counter in the Supplies menu. Moving the printer Before movin...
Page 248 - Moving the printer to another location; Shipping the printer
• Lift the printer off the optional tray, and then set it aside instead of trying to lift the tray and printer at the sametime. Note: Use the handholds located on both sides of the printer to lift it. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the pri...
Page 249 - Administrative support; Finding advanced networking and administrator information; Checking the virtual display
Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Admi...
Page 250 - Viewing reports
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Device Status . The devi...
Page 251 - Restoring factory default settings
Restoring factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoringthe factory default settings. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default...
Page 252 - Clearing jams; Avoiding jams; Paper tray recommendations; Understanding jam numbers and locations
Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams do occur, follow the steps outlinedin this section. To clear a jam message and resume printing, clear the entire paper path, and then touch Continue, jam cleared . If Jam Recovery is set to On, then ...
Page 258 - Paper jam in Tray 1
3 Close the cover of the duplexing unit. 4 Close the side door. 5 Touch Continue, jam cleared . 24x paper jam Paper jam in Tray 1 1 Check the side access door to trays and then pull the jammed pages out. Note: Make sure all paper fragments are removed. Clearing jams 258
Page 259 - Paper jam in one of the optional trays
2 Open Tray 1, and then pull the jammed pages straight up and out. Note: Make sure all paper fragments are removed. 3 Close Tray 1. 4 Touch Continue, jam cleared . Paper jam in one of the optional trays 1 Check the side access door to trays and then pull the jammed pages out. Note: Make sure all pap...
Page 263 - Troubleshooting; Solving basic printer problems; Adjusting color
Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is ...
Page 265 - Disk near full. Securely clearing disk space.; Disk problem
Close front or side door Close the front or side door of the printer. Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The harddisk must be reformatted. Touch Format disk to reformat the printer hard disk and clear the message....
Page 266 - Load Manual Feeder with [custom type name]
Load [src] with [custom type name] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the prin...
Page 268 - Some held jobs were not restored; Supply needed to complete job; Unsupported disk
Some held jobs were not restored Touch Continue to delete the specified job. Note: Held jobs that are not restored stay on the hard disk and are inaccessible. Supply needed to complete job A supply needed to complete the job is missing. Touch Cancel to clear the message. Tray [x] paper size unsuppor...
Page 269 - 5 Insufficient memory to support Resource Save feature; 6 Printer service required
34 Incorrect paper size, open [src] Try one or more of the following: • Load the appropriate paper or specialty media in the proper tray. • Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you aretrying to print. • Touch Continue to clear ...
Page 271 - 4 Standard network software error
• Touch Continue to continue printing. • Turn the printer power off and then back on to reset the printer. 54 Standard network software error Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. • Upgrade (flash) the n...
Page 272 - 6 Standard parallel port disabled; 6 Standard USB port disabled; 7 Configuration change, some held jobs were not restored; 8 Input config error
56 Standard parallel port disabled Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. • Make sure the Parallel Buffer menu item is not set to Disabled. 56 Standard USB port disabled Try one or more of the followi...
Page 273 - xx Fuser near life warning
3 Remove the excess disks. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. 58 Too many flash options installed 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the excess flash memory. 4 Connect the power cord to a properly...
Page 276 - Solving printing problems; Multiple; Error message about reading USB drive appears
3 Firmly shake the cartridge side ‑ to ‑ side and front ‑ to ‑ back several times to redistribute the toner. 4 Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the ca...
Page 277 - Confidential and other held jobs do not print
C HECK IF THE STANDARD EXIT BIN IS FULL Remove the paper stack from the standard exit bin. C HECK IF THE PAPER TRAY IS EMPTY Load paper in the tray. M AKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If the printer is connected to your co...
Page 278 - Print job takes longer than expected; Job prints from the wrong tray or on the wrong paper; Tray linking does not work
M AKE SURE THE PRINTER HAS SUFFICIENT MEMORY Free up additional printer memory by scrolling through the list of held jobs and deleting some of them. Print job takes longer than expected Try one or more of the following: R EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, ...
Page 279 - Solving copy problems; Copier does not respond
U SE THE SAME P APER S IZE AND P APER T YPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You mu...
Page 280 - Scanner unit does not close
C HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. Scanner unit does not close Make sure there are no obstructions: 1 Lift the scanner unit. 2 Remove any obstruction keeping the scanner unit open. 3 Lower the scanner unit. Poor copy quality These are some examp...
Page 281 - Partial document or photo copies
M AKE SURE THE QUALITY OF THE ORIGINAL DOCUMENT IS SATISFACTORY Check the quality of the original document. P LACE THE ORIGINAL DOCUMENT PROPERLY Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. M AKE SURE TO USE THE APPROPRIATE C OPY SETTINGS When pa...
Page 282 - Solving scanner problems; Checking an unresponsive scanner
C HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to print, specify the correct size setting: • For Windows users, specify the size from Pri...
Page 284 - Cannot scan from a computer; Solving fax problems; Fax and e-mail functions are not set up
Cannot scan from a computer These are possible solutions. Try one or more of the following: C HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. C HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. C HECK THE CABLE CONNECTIONS Make sure the network or ...
Page 285 - Cannot send or receive a fax
Cannot send or receive a fax These are possible solutions. Try one or more of the following: C HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. C HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. C HECK THE PRINTER CONNECTIONS Make sure the cable co...
Page 286 - Can send but not receive faxes
T EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answeringmachines, computers with modems, or telephone line splitters. C HECK FOR JAMS Clear any jams, and then make sure that Ready appears. T EMPORARILY DIS...
Page 287 - Can receive but not send faxes; Received fax has poor print quality
R EPLACE THE TONER OR PRINT CARTRIDGE Replace the toner or print cartridge. Can receive but not send faxes These are possible solutions. Try one or more of the following: T HE PRINTER IS NOT IN F AX MODE On the home screen, touch Fax to put the printer in Fax mode. T HE DOCUMENT IS NOT LOADED PROPER...
Page 288 - Solving home screen applications problems; An application error has occurred
3 In the Max Speed box, click one of the following: 2400480096001440033600 4 Click Submit . Solving home screen applications problems An application error has occurred C HECK THE SYSTEM LOG FOR RELEVANT DETAILS 1 Type the printer IP address or host name in the address field of your Web browser. If y...
Page 289 - Solving option problems; Option does not operate correctly or quits after it is installed
Solving option problems Option does not operate correctly or quits after it is installed Try one or more of the following: R ESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. C HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off ...
Page 290 - Internal print server does not operate correctly
M AKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may notbe properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation thatcame with the paper ...
Page 291 - Solving paper feed problems; Paper frequently jams; Paper jam message remains after jam is cleared
Memory card Make sure the memory card is securely connected to the printer system board. USB/parallel interface card does not operate correctly C HECK THE USB/ PARALLEL INTERFACE CARD CONNECTION Make sure the USB/parallel interface card is securely connected to the printer system board. C HECK THE C...
Page 292 - Jammed pages are not reprinted; Solving print quality problems; Characters have jagged or uneven edges
Jammed pages are not reprinted T URN ON J AM R ECOVERY 1 From the home screen, navigate to: > Settings > General Settings > Print Recovery 2 Touch the arrows next to Jam Recovery until On or Auto appears. 3 Touch Submit . Solving print quality problems If these suggestions do not correct th...
Page 293 - ABCDE; Incorrect margins; A B C D
Fine horizontal lines appear on color pages You may notice fine, horizontal lines in photographs or pages with a high concentration of color. This can occur whenthe printer is in Quiet Mode. To fix this, set Quiet Mode to Off (Image/Photo) . Gray background ABCDE ABCDE ABCDE C HECK THE T ONER D ARKN...
Page 296 - Print is too dark
M AKE SURE THE TRANSFER MODULE IS NOT DEFECTIVE Replace the defective transfer module. For more information, see the instruction sheet that came with thereplacement part. M AKE SURE THE FUSER IS NOT DEFECTIVE Replace the defective fuser. For more information, see the instruction sheet that came with...
Page 297 - Print is too light
M AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge. Print is too light Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast ...
Page 298 - Printer is printing blank pages; Repeating defects appear on a page
3 Reinsert the toner cartridge. Note: If print quality does not improve, replace the print cartridge. If the problem continues, the printer may need to be serviced. For more information, contact customer support. M AKE SURE THERE IS NO DEFECTIVE TONER CARTRIDGE Replace the defective toner cartridge....
Page 299 - Shadow images appear on prints
Cause Solution The transfer module is defective. Replace the transfer module if the defects occur every: • 38 mm (1.50 in.) An imaging unit is defective. Replace the imaging unit if the defects occur every: • 41.0 mm (1.61 in.) • 75.0 mm (2.95 in.) If marks occur down the page repeatedly in all colo...
Page 301 - Streaked horizontal lines appear on prints; Streaked vertical lines appear on prints
Streaked horizontal lines appear on prints ABCDEABCDEABCDE Try one or more of the following: S ELECT ANOTHER TRAY OR FEEDER • From the printer control panel Paper Menu, select Default Source. • For Windows users, select the paper source from Print Properties. • For Macintosh users, select the paper ...
Page 302 - Toner fog or background shading appears on the page
M AKE SURE THERE IS NO WORN , DEFECTIVE , OR EMPTY TONER CARTRIDGE Replace the worn, defective, or empty toner cartridge. C LEAR THE PAPER PATH AROUND THE TONER CARTRIDGE Check the paper path around the toner cartridge. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk ...
Page 303 - Solving color quality problems; FAQ about color printing
Transparency print quality is poor Try one or more of the following: C HECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications. C HECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency: 1 From the printer control panel Paper menu, check the P...
Page 306 - Embedded Web Server does not open; HECK
Color specification and object to beprinted Color Correction setting Sample pages to use RGB—Text Auto sRGB Vivid Manual Manual Color RGB Text Setting RGB—Graphic Auto sRGB Vivid Manual Manual Color RGB Graphic Setting RGB—Image Auto sRGB Display Manual Manual Color RGB Image Setting CMYK—Text Auto ...
Page 307 - Contacting customer support
C HECK THE ADDRESS ENTERED IN THE W EB BROWSER • Depending on the network settings, you may need to type “ https:// ” instead of “ http:// ” before the printer IP address to access the Embedded Web Server. For more information, contact your system support person. • Make sure printer IP address is co...
Page 308 - Product information; GOVERNMENT END USERS
Notices Product information Product name: Lexmark X925, XS925 Machine type: 7541 Model(s): 032, 036, 096 Edition notice November 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “A...
Page 309 - Trademarks; Modular component notice; Licensing notices
Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,registered in the United States and/or other countries. PrintCryption and ScanBack are trademarks of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., r...
Page 310 - Noise emission levels; Waste from Electrical and Electronic Equipment (WEEE) directive; Product disposal
Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 53 dBA Ready 39 dBA Values are subject to change. See www.lexmark.com for cur...
Page 311 - Product power consumption
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 15.6 to 32.2°C (60 to 90°...
Page 312 - Sleep Mode; Off mode; Industry Canada compliance statement
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneouspower draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode ...
Page 313 - Radio interference notice; Notice to users of the US telephone network: FCC requirements
Radio interference notice Warning This is a product that complies with the emission requirements of EN55022 Class A limits and immunity requirementsof EN55024. This product is not intended to be used in residential/domestic environments. This is a Class A product. In a domestic environment, this pro...
Page 314 - Notice to users of the Canadian telephone network; Avis réservé aux utilisateurs du réseau téléphonique du Canada; Notice to users of the New Zealand telephone network
connected. An appropriate AC surge arrestor is defined as one that is suitably rated, and certified by UL (Underwriter'sLaboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body inthe country/region of use. This is to avoid damage to the equipm...
Page 316 - Notice to Users in the European Union; Regulatory notices for wireless products
Notice to Users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council directives 2004/108/EC,2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States relating toelectromagnetic compatibility, safet...
Page 317 - Notice to users in the European Union
Industry Canada (Canada) Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditionssuivantes : (1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris cellesrisquant d'altérer son foncti...
Page 319 - Statement of Limited Warranty; Limited warranty
Malti Bil-pre ż enti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal- ħ ti ġ ijiet essenzjali u ma dispo ż izzjonijiet o ħ rajn relevanti li jinsabu fid-Direttiva 1999/5/KE. Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenst...
Page 321 - Limitation of liability; Additional rights; LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT; LEXMARK SOFTWARE LICENSE AGREEMENT
Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance ornonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actualdamages up to the limit set forth in the following ...
Page 324 - MICROSOFT CORPORATION NOTICES; ADOBE SYSTEMS INCORPORATED NOTICE
16 EXPORT RESTRICTIONS . You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software Program or any direct product therefrom, in violation of any applicable export laws or (b) permit the SoftwareProgram to be used for any purpose prohibited by such export laws, includi...
Page 326 - Index; Numerics
Index Numerics 1565 Emulation error, loademulation option 268200 paper jam 254201 paper jam 255203 paper jam 256230 paper jam 257231–239 paper jams 25724x paper jam 258250 paper jam 261280–289 paper jam 261290–292 paper jams 26230.xx Missing [color] cartridgeand/or [color] imaging unit 26831.xx Miss...