Page 7 - Safety information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of proce...
Page 9 - Learning about the printer; Finding information about the printer
Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: • Connecting the printer • Installing the printer software Setup documentation—The setup documentation camewith the printer and is also available on the Lexmark Website...
Page 10 - Selecting a location for the printer
What are you looking for? Find it here The latest supplemental information, updates, and customersupport: • Documentation • Driver downloads • Live chat support • E ‑ mail support • Voice support Lexmark Support Web site— http://support.lexmark.com Note: Select your country or region, and then selec...
Page 11 - Printer configurations
4 3 2 1 5 1 Right side 15 cm (6 in.) 2 Front 39.4 cm (15.5 in.) 3 Left side 15 cm (6 in.) 4 Rear 15 cm (6 in.) 5 Top 15 cm (6 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer ba...
Page 12 - Basic model
Basic model 2 3 4 5 6 7 1 1 Automatic document feeder (ADF) 2 ADF tray 3 ADF bin 4 Standard bin 5 Printer control panel 6 100 ‑ sheet multipurpose feeder 7 Standard 550 ‑ sheet tray Learning about the printer 12
Page 13 - Fully configured model; Understanding the basic functions of the scanner
Fully configured model The following illustration shows the maximum number of optional trays that are supported by the printer. For moreinformation on other configurations, visit www.lexmark.com/multifunctionprinters . 4 1 2 3 1 Optional 550 ‑ sheet tray 2 Optional 250 ‑ sheet trays 3 Caster base 4 ...
Page 14 - Using the ADF and scanner glass; Using the ADF
Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass ABC Use the ADF for multiple ‑ page documents including two- sided (duplex) pages. Use the scanner glass for single ‑ page documents, book pages, small items (such as postcards or photos), transparencies, photopaper, or th...
Page 15 - Understanding the printer control panel; Using the printer control panel
Understanding the printer control panel Using the printer control panel 1 @ ! . 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z * 0 # C 8 7 6 1 2 3 4 5 9 Use the To 1 Display • View the printer status and messages. • Set up and operate the printer. 2 Home button Go to the home sc...
Page 16 - Understanding the home screen
Indicator light color and its corresponding printer status Indicator light Printer status Off The printer is off or in Hibernate mode. Blinking green The printer is warming up, processing data, or printing. Solid green The printer is on, but idle. Blinking red The printer requires user intervention....
Page 17 - Features
Touch To 5 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server. 6 Arrows Scroll up or down. 7 Forms and Favorites Quickly find and print frequently used online forms. 8 Menu icon Access the printer menus. Note: The menus are available only when the printer ...
Page 18 - Using the touch-screen buttons
Feature Description Warning If an error condition occurs, then this icon appears. Status message bar • Show the current printer status such as Ready or Busy . • Show printer conditions such as Toner Low or Cartridge Low . • Show intervention messages so the printer can continue processing. Printer I...
Page 19 - Other touch-screen buttons
Other touch-screen buttons Touch To Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and return to the previous screen without saving changes. Reset Reset values on the screen. Understanding the printer control panel 19
Page 20 - Setting up and using the home screen applications; Finding the IP address of the printer; For Windows users; In Windows 8; In Windows 7 or earlier
Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings,administrative setup, and active applications. • There may be additional solutions and applications available for purchase. To learn more, vis...
Page 21 - For Macintosh users; Accessing the Embedded Web Server
3 Look for IP Address . The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. For Macintosh users Note: This is applicable only in Mac OS X version 10.5 or later. 1 From the Apple menu, navigate to: System Preferences > Network 2 Click Ethernet , Wi ‑ Fi , ...
Page 22 - Understanding the different applications; Activating the home screen applications; Finding information about the home screen applications
Understanding the different applications Use To Card Copy Scan and print both sides of a card on a single page. For more information, see “Setting up Card Copy”on page 23. Fax Scan a document, and then send it to a fax number. For more information, see “Faxing” on page 120. Forms and Favorites Quick...
Page 23 - Setting up Forms and Favorites; Setting up Card Copy
Setting up Forms and Favorites Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User’s Guide , go to http://support.lexmark.com . Use To Streamline work processes by letting you quickly find and print ...
Page 24 - Using MyShortcut
3 Change the default scanning options, if necessary. • Default tray —Select the default tray to be used for printing scan images. • Default number of copies —Specify the number of copies that should automatically print when the application is used. • Default contrast setting —Specify a setting to in...
Page 25 - Setting up Multi Send
Setting up Multi Send Note: A later version of this User's Guide may contain a direct link to the Administrator's Guide of this application. To check for updates of this User's Guide , go to http://support.lexmark.com . Use To Scan a document, and then send the scanned document to multiple destinati...
Page 26 - Setting up Scan to Network; Setting up Remote Operator Panel
Setting up Scan to Network Note: A later version of this User's Guide may contain a direct link to the Administrator’s Guide of this application. To check for updates of this User's Guide , go to http://support.lexmark.com . Use To Scan a document and send it to a shared network folder. You can defi...
Page 27 - Exporting and importing a configuration
Exporting and importing a configuration You can export configuration settings into a text file, and then import the file to apply the settings to other printers. 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home scr...
Page 28 - Additional printer setup; Installing internal options; Available internal options
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continui...
Page 29 - Accessing the controller board
Accessing the controller board Note: This task requires a flat ‑ head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the ele...
Page 32 - Installing a memory card
7 Close the access cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continuing...
Page 34 - Installing an optional card
Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continuing. If you have other dev...
Page 36 - Installing an Internal Solutions Port
Installing an Internal Solutions Port The controller board supports one optional Lexmark Internal Solutions Port (ISP). Note: This task requires a flat ‑ head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after...
Page 41 - Installing a printer hard disk
11 Connect the ISP solution interface cable into the receptacle of the controller board. Note: The plugs and receptacles are color-coded. Installing a printer hard disk Note: This task requires a flat ‑ head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing o...
Page 47 - Removing a printer hard disk
Removing a printer hard disk Note: This task requires a flat ‑ head screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the elect...
Page 49 - Installing hardware options; Order of installation
Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices...
Page 52 - Attaching cables
2 1 Note: When the printer software and any optional trays are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updatingavailable options in the printer driver” on page 55. To uninstall the optional trays, sli...
Page 54 - Organizing cables; Setting up the printer software; Installing the printer software
Organizing cables Attach the Ethernet cable and power cord, and then neatly tuck the cables in the channels at the back of the printer. Setting up the printer software Installing the printer software Notes: • If you installed the printer software on the computer before but need to reinstall the soft...
Page 55 - Updating available options in the printer driver
2 Double ‑ click the software installer package. Wait for the installation dialog to appear. If you are using a Software and Documentation CD and the installation dialog does not appear, then do the following: In Windows 8 From the Search charm, type run , and then navigate to: Apps list > Run &g...
Page 56 - Networking; Preparing to set up the printer on an Ethernet network
5 Do either of the following: • Click Update Now ‑ Ask Printer . • Under Configuration Options, manually add any installed hardware options. 6 Click Apply . For Macintosh users 1 From the Apple menu, navigate to either of the following: • System Preferences > Print & Scan > select your pri...
Page 57 - Installing the printer on an Ethernet network
Installing the printer on an Ethernet network For Windows users 1 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site:Go to http://support.lexmark.com , and then navigate to: SUPPORT & DOWNLOAD > select you...
Page 58 - Preparing to set up the printer on a wireless network
c Select a destination, and then click Continue . d From the Easy Install screen, click Install . e Type the user password, and then click OK . All the necessary applications are installed on the computer. f Click Close when installation is complete. 4 Add the printer. • For IP printing: a From the ...
Page 59 - Connecting the printer using the Wireless Setup Wizard
– 802.1X–RADIUS If you are installing the printer on an 802.1X network, then you may need the following: • Authentication type • Inner authentication type • 802.1X user name and password • Certificates – No securityIf your wireless network does not use any type of security, then you will not have an...
Page 60 - Using the Push Button Configuration method
Connecting the printer to a wireless network using Wi ‑ Fi Protected Setup Before you begin, make sure that: • The access point (wireless router) is Wi ‑ Fi Protected Setup (WPS) certified or WPS ‑ compatible. For more information, see the documentation that came with your access point. • A wireless...
Page 62 - Setting up serial printing
c Press Enter , or click OK . 3 To select the printer that has changed, do either of the following: • Press and hold the printer, and then select Printer properties . • Right ‑ click the printer, and then select Printer properties (Windows 7 or later) or Properties (earlier versions). Note: If there...
Page 64 - Verifying printer setup; Printing a menu settings page
In Windows 7 or earlier 1 Click or click Start , and then click Run . 2 In the Start Search or Run dialog, type devmgmt.msc . 3 Press Enter or click OK . b Double ‑ click Ports (COM & LPT) to expand the list of available ports. c Do either of the following: • Press and hold the COM port where yo...
Page 65 - Loading paper and specialty media; Setting the paper size and type
Loading paper and specialty media The selection and handling of paper and specialty media can affect how reliably documents print. For more information,see “Avoiding jams” on page 256 and “Storing paper” on page 90. Setting the paper size and type From the home screen navigate to: > Paper Menu &g...
Page 74 - Loading A4
c Remove the A5 length guide from its holder. 1 2 d Insert the A5 length guide into its designated slot. Note: Press the A5 length guide until it clicks into place. Loading A4 ‑ , letter ‑ , legal ‑ , oficio ‑ , and folio ‑ size paper a Pull up and slide the width guide to the correct position for t...
Page 78 - Loading the multipurpose feeder
LGL OFC FOL IOLTR A4 A5 6 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded inthe tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems. Loading the multipurpose feeder 1 Pull down the multipurpose f...
Page 82 - Linking and unlinking trays
6 For custom- or Universal- size paper, adjust the width guides to lightly touch the sides of the stack. 7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in thetray. Note: Set the correct paper size and type to avoid paper jams and print quali...
Page 83 - Creating a custom name for a paper type; Assigning a custom paper type; Using the Embedded Web Server
3 Change the paper size and type settings for the trays you are linking. • To link trays, make sure the paper size and type for the tray match that of the other tray. • To unlink trays, make sure the paper size or type for the tray does not match that of the other tray. 4 Click Submit . Note: You ca...
Page 85 - Paper and specialty media guide; Using specialty media; Tips on using card stock
Paper and specialty media guide Notes: • Make sure the paper size, type, and weight are set correctly on the computer or on the printer control panel. • Flex, fan, and straighten specialty media before loading it. • The printer may print at a reduced speed to prevent damage to the fuser. • For more ...
Page 86 - Tips on using labels; Tips on using letterhead
– Have bent corners. – Have rough, cockle, or laid finishes. • Adjust the width guides to fit the width of the envelopes. • Before loading the envelopes on the tray, flex the stack of envelopes back and forth to loosen them, andthen fan them. Straighten the edges on a level surface. Note: A combinat...
Page 87 - Tips on using transparencies; Paper guidelines; Paper characteristics; Weight
Tips on using transparencies • From the printer control panel, set the paper size, type, texture, and weight in the Paper menu to match thetransparencies loaded in the tray. • Print a test page on the transparencies being considered for use before buying large quantities. • Use transparencies design...
Page 88 - Selecting paper
Grain direction Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long , running the length of the paper, or grain short , running the width of the paper. For 60–176 g/m 2 (16–47 ‑ lb) paper, grain long paper is recommended. Fiber content Most high ‑ qualit...
Page 89 - Unacceptable paper examples
• Thickness (impacts how much can be loaded into a tray) • Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper) • Surface friction (determines how easily sheets can be separated) • Grain and formation (impacts curling, which also influences the...
Page 90 - Storing paper; Supported paper sizes, types, and weights; Paper sizes supported by the printer
For more information about Lexmark, visit www.lexmark.com . General sustainability-related information can be found at the Environmental Sustainability link. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temper...
Page 92 - Paper types and weights supported by the printer
Paper types and weights supported by the printer The printer engine supports 60–176 ‑ g/m 2 (16–47 ‑ lb) paper weights. Note: Labels, transparencies, envelopes, and card stock always print at reduced speed. Paper type 250 ‑ or 550 ‑ sheet tray 2100 ‑ sheet tray Multipurposefeeder Duplex ADF Scanner ...
Page 93 - Printing; Printing forms and a document; Printing forms; Adjusting toner darkness
Printing Printing forms and a document Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information thatis regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Settingup Fo...
Page 94 - Printing from a flash drive
Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Print Settings > Quali...
Page 95 - Supported flash drives and file types
• If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then theprinter ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the printer display. After these print jobs are proces...
Page 96 - Printing confidential and other held jobs; Storing print jobs in the printer
Recommended flash drives File type • Lexar JumpDrive FireFly (512MB and 1GB) • SanDisk Cruzer Micro (512MB and 1GB) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .tif • .png • .fls Printing confidential and other he...
Page 97 - Modifying confidential print settings
2 Touch Submit . Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users 1 With a document open, click File > Print . 2 Click P...
Page 98 - Printing information pages; Printing a font sample list; Canceling a print job; Canceling a print job from the printer control panel
• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Configuration > Other Settings tab > Security > Confidential Print Setup . 3 Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the ...
Page 100 - Making copies; Making a quick copy; Copying using the ADF
Copying Automatic document feeder (ADF) Scanner glass ABC Use the ADF for multiple ‑ page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages,small items (such as postcards or photos), transparencies, photopaper, or thin media (such as magazine c...
Page 101 - Copying using the scanner glass; Copying photos; Copying on transparencies
• The ADF indicator light comes on when the paper is loaded properly. 2 Adjust the paper guides. 3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. ...
Page 102 - Copying on letterhead; Creating a copy shortcut using the printer control panel
3 Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that contain transparencies, then navigate to: Manual Feeder > > select the size of the transparencies > > Transparency > 4 Load transparencies into the multipurpose feeder, and...
Page 103 - Customizing copy settings; Copying to a different size; Example 1: Copying on mixed paper sizes
Customizing copy settings Copying to a different size 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray...
Page 104 - Example 2: Copying on a single paper size; Copying on both sides of the paper (duplexing)
Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tr...
Page 106 - Collating copies; Placing separator sheets between copies
5 Touch . 6 Touch the button that best represents the content source of the document you are copying. • Color Laser —The original document was printed using a color laser printer. • Inkjet —The original document was printed using an inkjet printer. • Magazine —The original document is from a magazin...
Page 107 - Copying multiple pages onto a single sheet
3 From the home screen, navigate to: Copy > Advanced Options > Separator Sheets Note: Set Collate to “1,2,3 ‑ 1,2,3” to place separator sheets between copies. If Collate is set to “1,1,1 ‑ 2,2,2,” then the separator sheets are added to the end of the copy job. For more information, see “Collat...
Page 108 - Creating a custom copy job; Placing information on copies; Placing a header or footer on pages
Creating a custom copy job The custom copy job or job build is used to combine one or more sets of original documents into a single copy job. Eachset may be scanned using different job parameters. When a copy job is submitted and Custom Job is enabled, thescanner scans the first set of original docu...
Page 109 - Placing an overlay message on each page; Canceling a copy job; Canceling a copy job while the original document is in the ADF; Canceling a copy job while pages are being printed
4 Enter the required information depending on the header or footer you selected, and then touch Done . 5 Touch , and then press . Placing an overlay message on each page An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, Custom, andDraft. 1 Load an ori...
Page 110 - Understanding the copy options; Copy from; Copy to; Scale
Understanding the copy options Copy from This option opens a screen where you can select the paper size of the original document. • Touch the paper size that matches the original document. • To copy an original document that contains mixed paper sizes with the same width, touch Mixed Sizes . • To se...
Page 113 - Setting up the printer to e-mail; Setting up the e-mail function
E-mailing Automatic document feeder (ADF) Scanner glass ABC Use the ADF for multiple ‑ page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages,small items (such as postcards or photos), transparencies, photopaper, or thin media (such as magazine...
Page 114 - Creating an e-mail shortcut; Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut Creating an e-mail shortcut using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, ...
Page 115 - Sending an e-mail using the printer control panel; Sending an e
E-mailing a document You can use the printer to e ‑ mail scanned documents to one or more recipients in a number of ways. You can type the e ‑ mail address, use a shortcut number, or use the address book. You can also use the Multi Send or MyShortcut application from the printer home screen. For mor...
Page 116 - Customizing e-mail settings; Adding e-mail subject and message information
Sending an e ‑ mail using the address book 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place the...
Page 117 - Understanding the e-mail options; Subject
3 From the home screen, navigate to: E-mail > Recipient(s) > type the e ‑ mail address > Done > Send as 4 Touch the button that represents the file type you want to send. • PDF —Create a single file with multiple pages. • Secure PDF —Create an encrypted PDF file that protects the file co...
Page 120 - Setting up the printer to fax; Initial fax setup
Faxing Automatic document feeder (ADF) Scanner glass ABC Use the ADF for multiple ‑ page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages,small items (such as postcards or photos), transparencies, photopaper, or thin media (such as magazine cl...
Page 121 - Choosing a fax connection; Scenario 1: Standard telephone line; Setup 1: Printer is connected to a dedicated fax line
Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack...
Page 122 - Setup 2: Printer is sharing the line with an answering machine
Tips for this setup: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off). • If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any number of ringsthat you want. Setup 2: Printer is sharing the line with ...
Page 126 - Scenario 3: VoIP telephone service
3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the DSL filter. 4 To connect a telephone to the printer, remove any installed adapter plug from the port of the printer, and then connect the telephone to the port. Scenario 3: VoIP telephone service To c...
Page 127 - Scenario 4: Digital telephone service through a cable provider; Setup 1: Printer is connected directly to a cable modem
Tips for this setup: • To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the phone port, andthen listen for a dial tone. If you hear a dial tone, then the port is active. • If you need two phone ports for your devices, but do not want to pay additional cos...
Page 131 - Connecting the printer to a wall jack in Germany; N F N
Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. TheF port is for telephones. N F N Faxing 131
Page 134 - Sending a fax; Sending a fax using the printer control panel
Setting the date and time You can set the date and time so that they are printed on every fax you send. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numberssepa...
Page 135 - Sending a fax using the computer; Sending a fax using a shortcut number
• The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax . 4 Enter the fax number or a shortcut. Note: To add recipients, touch Next number , and then enter the recipient's...
Page 137 - Creating shortcuts
4 Specify the time the fax will be transmitted, and then touch . 5 Touch Fax It . Note: The document is scanned, and then faxed at the scheduled time. Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Assign a shortcut number to a single fax number or a group of fa...
Page 138 - Customizing fax settings; Changing the fax resolution
Customizing fax settings Changing the fax resolution 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray....
Page 139 - Blocking junk faxes; Canceling an outgoing fax; Canceling a fax while the original documents are still scanning; Holding and forwarding faxes; Holding faxes
Blocking junk faxes 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then t...
Page 140 - Forwarding a fax; Understanding the fax options; Content
Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings > Analog ...
Page 143 - Using Scan to Network; Creating an FTP shortcut using the Embedded Web Server
Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. Afterthe destinations (shared network folders) have been established on the network, the setup process for the applicationinvolves installing and configuring t...
Page 144 - Creating an FTP shortcut using the printer control panel; Scanning to an FTP address; Scanning to an FTP address using the printer control panel
Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Navigate to: Settings > Other Settings are...
Page 146 - Scanning to a computer or flash drive; Scanning to a computer using the Embedded Web Server
Scanning to a computer or flash drive Automatic Document Feeder (ADF) Scanner glass ABC Use the ADF for multiple ‑ page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazineclippings). The scanner le...
Page 147 - Setting up Scan to Computer
Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such asmagazine clippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. b If you are loading a document into the ADF tr...
Page 148 - Scanning to a flash drive; Understanding the scan options; FTP
7 From the printer control panel, touch Scan to Computer and then select from the following options: • Scan —Scan and save the document directly to a selected location on the computer. • Scan for Print —Scan and automatically print the document. • Scan for E ‑ mail —Attach a scanned document to an e...
Page 151 - Menus list
Understanding the printer menus Menus list Paper Menu Reports Network/Ports Security Settings Default SourcePaper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom NamesCustom Scan Sizes Custom Bin Names Universal Setup Bin Setup Menu Settings PageDe...
Page 152 - Paper menu; Default Source menu; Configure MP menu
Paper menu Default Source menu Use To Default Source Tray [x]Multipurpose FeederManual PaperManual Envelope Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for MultipurposeFee...
Page 156 - Substitute Size menu; Paper Texture menu
Use To Default ADF Media Type Plain PaperCard StockTransparencyRecycledLabelsVinyl LabelsBondEnvelopeRough EnvelopeLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom [x] Specify the media type being loaded in the ADF. Note: Plain Paper is the factory default setting. Note: Onl...
Page 158 - Paper Weight menu
Use To Heavy Texture SmoothNormalRough Specify the relative texture of the heavy paper loaded in a specific tray. Note: Normal is the factory default setting. Rough/Cotton Texture Rough Specify the relative texture of the rough or cotton paper loaded in a specific tray. Note: Rough is the factory de...
Page 160 - Paper Loading menu
Paper Loading menu Use To Card Stock Loading DuplexOff Determine and set two-sided printing for all print jobs with Card Stockas the paper type. Recycled Loading DuplexOff Determine and set two-sided printing for all print jobs with Recycledas the paper type. Labels Loading DuplexOff Determine and s...
Page 161 - Custom Types menu; Custom Names menu
Use To Custom [x] Loading DuplexOff Determine and set two-sided printing for all print jobs with Custom [x]as the paper type. Note: Custom [x] Loading is available only when the custom type is supported. Notes: • Off is the factory default setting for all Paper Loading menu selections. • Duplex sets...
Page 162 - Custom Scan Sizes menu; Universal Setup menu
Custom Scan Sizes menu Use To Custom Scan Size [x] Scan Size NameMedia Type ADF Media Type Plain PaperCard StockTransparencyRecycledLabelsVinyl LabelsBondEnvelopeRough EnveloopeLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x] Width 1–8.5 inches (25–216 mm) Height 1–...
Page 163 - Reports Menu; Reports menu
Use To Portrait Width 3–8.5 inches76–216 mm Set the portrait width. Notes: • If the width exceeds the maximum, then the printer uses themaximum width allowed. • 8.5 inches is the US factory default setting. You can increase thewidth in 0.01 ‑ inch increments. • 216 mm is the international factory de...
Page 164 - Active NIC menu
Use To Shortcut List Print a report containing information about configured shortcuts. Fax Job Log Print a report containing information about the last 200 completed faxes. Notes: • This menu item appears only when Enable Job Log is set to On in the FaxSettings menu. • This menu is supported only in...
Page 166 - Network Card menu
Use To Mac Binary PS OnOffAuto Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup ORNetwork [x] Setup ReportsNet...
Page 168 - IPv6 menu
Use To Enable HTTP Server YesNo Enable the built-in Web server (Embedded Web Server). When enabled, the printercan be monitored and managed remotely using a Web browser. Note: Yes is the factory default setting. WINS Server Address View or change the current WINS server address. Enable DDNS YesNo Vi...
Page 169 - Wireless menu; AppleTalk menu
Wireless menu Note: This menu is available only in printers connected to a wireless network or printer models that have a wireless network adapter. To access the menu, navigate to: Network/Ports > Network [x] > Network [x] Setup > Wireless Use To Wi ‑ Fi Protected Setup Start Push Button Me...
Page 170 - Standard USB menu
Use To Activate YesNo Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. Note: The AppleTalk name can be changed only from the Embedded Web Server. View Address Show the assigned AppleTalk address. Note: The AppleTalk address ca...
Page 176 - SMTP Setup menu
Use To Parity EvenOddNoneIgnore Set the parity for serial input and output data frames. Note: None is the factory default setting. Honor DSR OnOff Determine whether the printer uses the DSR Signal. Notes: • Off is the factory default setting. • DSR is a handshaking signal used by most serial cables....
Page 177 - Security menu; Edit Security Setups menu
Use To Device ‑ Initiated E ‑ mail NoneUse Device SMTP Credentials Specify what credentials will be used when communicating to the SMTPserver. Some SMTP servers require credentials to send an e-mail. Notes: • None is the factory default setting for Device ‑ Initiated E ‑ mail and User ‑ Initiated E ...
Page 178 - Miscellaneous Security Settings menu
Use To Edit Access Controls Administrative MenusFunction AccessManagementSolutionsCancel jobs at the Device Control access to printer menus, firmware updates, held jobs, and other accesspoints. Miscellaneous Security Settings menu Use To Login Restrictions Login failuresFailure time frameLockout tim...
Page 179 - Confidential Print menu
Use To LDAP Certificate Verification DemandTryAllowNever Allow the user to request a server certificate. Notes: • “Demand” means a server certificate is requested. If a bad certificate isprovided or if no certificate is provided, then the session is terminatedimmediately. “Demand” is the factory def...
Page 180 - Disk Wiping menu; Security Audit Log menu
Use To Verify Job Expiration Off1 hour4 hours24 hours1 week Set a limit on how long the printer stores print jobs needing verification. Reserve Job Expiration Off1 hour4 hours24 hours1 week Set a limit on how long the printer stores print jobs for printing at a later time. Note: Off is the factory d...
Page 182 - Settings menu; General Settings menu
Use To Enable Authentication OnOff Change the authentication setting to On or Off. Note: Off is the factory default setting. Settings menu General Settings menu Use To Display Language EnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskyS...
Page 192 - Copy Settings menu; Copy Settings menu items and descriptions
Copy Settings menu Copy Settings menu items and descriptions Use To Content Type TextGraphicsText/PhotoPhoto Specify the content of the original document. Note: Text/Photo is the factory default setting. Content Source Black/White LaserInkjetPhoto/FilmMagazineNewspaperPressOther Specify how the orig...
Page 195 - Fax Settings menu; General Fax Settings
Use To Auto Center OffOn Automatically center the content on the page. Note: Off is the factory default setting. Contrast 0–5Best for content Specify the contrast used for the copy job. Note: “Best for content” is the factory default setting. Mirror Image OffOn Create a mirror image of the original ...
Page 197 - Fax Send Settings
Use To Fax Cover Page Fax Cover Page Off by defaultOn by defaultNever useAlways use Include to Field OnOff Include from Field OnOff FromInclude Message Field OnOff MessageInclude Logo OnOff Include Footer [x] OnOffFooter [x] Configure the fax cover page. Note: “Off by default” is the factory default...
Page 200 - Fax Receive Settings
Use To Mirror Image OffOn Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image OffOn Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail ‑ 4 to 4 Adjust the amount of shadow detail visible. Note...
Page 202 - Fax Log Settings; Speaker Settings
Fax Log Settings Use To Transmission Log Print logDo not print logPrint only for error Enable printing of a transmission log after each fax job. Note: Print log is the factory default setting. Receive Error Log Print NeverPrint on Error Enable printing of a receive error log following a receive erro...
Page 203 - Answer On; mail Settings menu
Use To Ringer Volume OffOn Control the fax speaker ringer volume. Note: On is the factory default setting. Answer On Use To All RingsSingle Ring OnlyDouble Ring OnlyTriple Ring OnlySingle or Double Rings OnlySingle or Triple Rings OnlyDouble or Triple Rings Only Specify ring patterns when the printe...
Page 207 - FTP Settings menu
Use To Mirror Image OffOn Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image OffOn Create a negative image of the original document. Note: Off is the factory default setting. Shadow Detail ‑ 4 to 4 Adjust the amount of shadow detail visible on a ...
Page 211 - Flash Drive menu; Scan Settings
Flash Drive menu Scan Settings Use To Format PDF (.pdf)Secure PDFTIFF (.tif)JPEG (.jpg)XPS (.xps) Specify the format of the file to be sent through FTP. Note: PDF (.pdf) is the factory default setting. PDF Version 1.2–1.6A ‑ 1a Set the version of the PDF file to be sent through FTP. Note: 1.5 is the...
Page 213 - Print Settings
Use To Use Multi ‑ Page TIFF OnOff Provide a choice between single-page TIFF files and multiple ‑ page TIFF files. For a multiple-page scan to FTP job, either one TIFF file is created containing all the pages,or multiple TIFF files are created with one file for each page. Notes: • On is the factory ...
Page 215 - Setup menu
Use To Separator Sheets OffBetween CopiesBetween JobsBetween Pages Specify whether to insert blank separator sheets. Notes: • Off is the factory default setting. • Between Copies inserts a blank sheet between each copy of a print job if Collate is set to“1,2,3 ‑ 1,2,3.” If Collate is set to “1,1,1 ‑...
Page 217 - Finishing menu
Finishing menu Use To Sides (Duplex) 1 sided2 sided Specify whether two ‑ sided (duplex) printing is set as the default for all print jobs. Notes: • “1 sided” is the factory default setting. • You can set two ‑ sided printing from the software program. For Windows users: Click File > Print , and ...
Page 218 - Quality menu
Use To Separator Source Tray [x]Manual Feeder Specify the paper source for separator sheets. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for Manual Feeder toappear as a menu setting. Paper Saver Off2 ‑ Up 3 ‑ Up 4 ‑ Up...
Page 219 - Job Accounting menu
Use To Pixel Boost OffFontsHorizontallyVerticallyBoth directionsIsolated Enable more pixels to print in clusters for clarity, in order to enhance images horizontallyor vertically, or to enhance fonts. Note: Off is the factory default setting. Toner Darkness 1–10 Lighten or darken the printed output....
Page 221 - Utilities menu
Utilities menu Use To Remove Held Jobs ConfidentialHeldNot RestoredAll Delete confidential and held jobs from the printer hard disk. Notes: • Selecting a setting affects only print jobs that are resident in the printer.Bookmarks, print jobs on flash drives, and other types of held jobs are notaffect...
Page 223 - PCL Emul menu
PCL Emul menu Use To Font Source ResidentDiskDownloadFlashAll Specify the set of fonts used by the Font Name menu. Notes: • “Resident” is the factory default setting. Resident shows the factorydefault set of fonts downloaded in the RAM. • “Flash” and “Disk” settings show all fonts resident in that o...
Page 225 - HTML menu
Use To Tray Renumber View Factory Defaults MPF Default = 8T1 Default = 1T1 Default = 4T1 Default = 5T1 Default = 20T1 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3 Display the factory default setting assigned to each tray or feeder. Tray Renumber Restore Defaults YesNo Restore all tr...
Page 226 - Image menu
Use To Font Size 1–255 pt Set the default font size for HTML documents. Notes: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point increments. Scale 1–400% Scale the default font for HTML documents. Notes: • 100% is the factory default setting. • Scaling can be increase...
Page 227 - Help menu
Use To Orientation PortraitLandscapeReverse PortraitReverse Landscape Set the image orientation. Note: Portrait is the factory default setting. Help menu The Help menu consists of a series of Help pages that are stored in the multifunction printer (MFP) as PDF files. Theycontain information about us...
Page 228 - Saving money and the environment; Saving paper and toner; Using recycled paper; Use both sides of the paper; Place multiple pages on one sheet of paper
Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycling programs. ...
Page 229 - Saving energy; Using Eco; Reducing printer noise
Saving energy Using Eco ‑ Mode 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy ser...
Page 230 - Adjusting Sleep mode
Use To On Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a documentis ready to print. There will be a short delay beforethe first page is printed. Off Use factory default settings. Note: This setting supports the performance spe...
Page 231 - Using Hibernate mode; Adjusting the brightness of the printer display
Using Hibernate mode Hibernate is an ultra ‑ low ‑ power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are turned off safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Open a Web browser...
Page 232 - Recycling; Recycling Lexmark products
Using the printer control panel 1 From the home screen, navigate to: > Settings > General Settings > Screen Brightness 2 In the Screen Brightness field, enter the brightness percentage you want for the display, and then touch Submit . Recycling Lexmark provides collection programs and envir...
Page 234 - Securing the printer; Statement of Volatility; Disposing of a printer hard disk; Erasing volatile memory
Securing the printer Statement of Volatility Your printer contains various types of memory that can store device and network settings, and user data. Type of memory Description Volatile memory Your printer uses standard random access memory (RAM) to temporarily buffer user data during simple print j...
Page 236 - Configuring printer hard disk encryption
Configuring printer hard disk encryption Enable hard disk encryption to prevent loss of sensitive data in the event the printer or its hard disk is stolen. Note: Some printer models may not have a printer hard disk installed. Using the Embedded Web Server 1 Open a Web browser, and then type the prin...
Page 237 - Finding printer security information
Finding printer security information In high-security environments, it may be necessary to take additional steps to make sure that confidential data storedin the printer cannot be accessed by unauthorized persons. For more information, visit the Lexmark security Web page . You can also see the Embed...
Page 238 - Cleaning the printer parts; Cleaning the printer
Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Cleaning the printer parts Cleaning the printer Note: You may need to perform this task after every few months. Warning—Potential Dam...
Page 239 - Cleaning the scanner glass
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Remove the white underside of the scanner cover. Maintaining the p...
Page 241 - Checking the status of parts and supplies
8 Wipe the areas shown, and then let them dry. 4 1 3 2 1 White underside of the scanner cover 2 Scanner glass 3 ADF glass 4 White underside of the ADF cover 9 Close the scanner cover. Checking the status of parts and supplies A message appears on the display when a replacement supply item is needed ...
Page 242 - Ordering parts and supplies; Using genuine Lexmark parts and supplies
Ordering parts and supplies To order parts and supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorizedsupplies dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the prin...
Page 243 - Ordering an imaging unit
Item Return Program cartridge Asia Pacific region (includes Australia and New Zealand) Toner Cartridge 623 High Yield Toner Cartridge 623H Extra High Yield Toner Cartridge 623X * Latin America (includes Puerto Rico and Mexico) Toner Cartridge 624 High Yield Toner Cartridge 624H Extra High Yield Tone...
Page 244 - Ordering a maintenance kit; Lexmark Return Program fuser maintenance kit type
Ordering a maintenance kit To identify the supported fuser type, view the label on the fuser. Do either of the following: • Remove the toner cartridge and the imaging unit. The two-digit fuser type code (such as 00 or 01) can be seen onthe front of the fuser. Warning—Potential Damage: Do not expose ...
Page 245 - Replacing the toner cartridge
Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until youare ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • ...
Page 247 - Replacing the imaging unit
5 Close the multipurpose feeder door and the front cover. 1 2 Replacing the imaging unit 1 Lift the front cover, and then pull down the multipurpose feeder door. 2 1 Maintaining the printer 247
Page 251 - Moving the printer; Before moving the printer
Moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. Before moving the printer CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damag...
Page 252 - Moving the printer to another location; Shipping the printer
Moving the printer to another location The printer and its hardware options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. • Any cart used to move the hardware options ...
Page 253 - Managing the printer; Finding advanced networking and administrator information; Checking the virtual display; Viewing reports
Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Adminis...
Page 255 - Restoring factory default settings
Restoring factory default settings If you want to keep a list of the current menu settings for reference, then print a menu settings page before restoringthe factory default settings. For more information, see “Printing a menu settings page” on page 64. If you want a more comprehensive method of res...
Page 256 - Clearing jams; Avoiding jams; Load paper properly
Clearing jams Jam error messages appear on the printer display and include the area of the printer where the jam occurred. Whenthere is more than one jam, the number of jammed pages is displayed. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Inco...
Page 257 - Use recommended paper; Understanding jam messages and locations
• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightlyagainst the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled...
Page 272 - Troubleshooting; Understanding printer messages
Troubleshooting Understanding printer messages Cartridge low [88.xy] You may need to order a replacement toner cartridge. If necessary, touch Continue on the printer control panel to clear the message and continue printing. Cartridge nearly low [88.xy] If necessary, touch Continue on the printer con...
Page 274 - Disk full, scan job canceled
Close front door Close the front door of the printer. Close top access cover Close the printer top access cover to clear the message. Complex page, some data may not have printed [39] Try one or more of the following: • From the printer control panel, touch Continue to ignore the message and continu...
Page 275 - Disk must be formatted for use in this device; Disk near full. Securely clearing disk space.; Fax memory full; Fax partition inoperative. Contact system administrator.
• Install a hard disk with higher capacity. Disk must be formatted for use in this device From the printer control panel, touch Format disk to format the printer hard disk and clear the message. Note: Formatting deletes all the files stored in the printer hard disk. Disk near full. Securely clearing...
Page 277 - Install duplex
• From the printer control panel, touch Continue to clear the message and print using a different tray. • Cancel the print job. Insert Tray [x] Try one or more of the following: • Insert the specified tray into the printer. • Cancel the print job. • Reset the active bin for a linked set of bins by s...
Page 280 - Memory full, cannot print faxes
Load Manual Feeder with [paper size] [paper orientation] Try one or more of the following: • Load the feeder with the correct size of paper. • From the printer control panel, touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. • From the pr...
Page 281 - Memory full, cannot send faxes; No analog phone line connected to modem, fax is disabled.; Not enough free space in flash memory for resources [52]
Memory full, cannot send faxes 1 From the printer control panel, touch Continue to clear the message and cancel the fax job. 2 Try one or more of the following: • Reduce the fax resolution, and then resend the fax job. • Reduce the number of pages in the fax, and then resend the fax job. Network [x]...
Page 282 - Paper changes needed; Printer had to restart. Last job may be incomplete.
• Install a flash memory card with larger capacity. Note: Downloaded fonts and macros not previously stored in the flash memory are deleted. Paper changes needed Try one or more of the following: • Touch Use current supplies to clear the message and continue printing. • Cancel the current print job....
Page 283 - Printer and toner cartridge regions
Remove defective disk [61] Remove and replace the defective printer hard disk. Remove packaging material, [area name] Remove any remaining packaging material from the specified location. Remove paper from standard output bin Remove the paper stack from the standard bin. Replace all originals if rest...
Page 284 - Replace jammed originals if restarting job.
Notes: • The x and y values represent . xy in the code that appears on the printer control panel. • The x and y values must match for printing to continue. Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing. For more information...
Page 286 - Scanner automatic feeder cover open
Scanner automatic feeder cover open Close the ADF cover. Scanner disabled by admin [840.01] Print without the scanner, or contact your system support person. Scanner disabled. Contact system administrator if problem persists. [840.02] Try one or more of the following: • Touch Continue with scanner d...
Page 287 - Some held jobs were not restored; Supply needed to complete job
Some held jobs were not restored From the printer control panel, touch Continue to delete the indicated job. Note: Held jobs that are not restored remain in the printer hard disk and are inaccessible. Standard network software error [54] Try one or more of the following: • From the printer control p...
Page 288 - Unsupported camera mode, unplug camera and change mode
Too many trays attached [58] 1 Turn off the printer. 2 Unplug the power cord from the electrical outlet. 3 Remove the extra trays. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. Tray [x] paper size unsupported Replace with a supported paper size. Unfor...
Page 289 - Weblink server not set up. Contact system administrator.; Solving printer problems; Basic printer problems; The printer is not responding
• Make sure the USB Buffer menu is not set to Disabled. Weblink server not set up. Contact system administrator. From the printer control panel, touch Continue to clear the message. Note: If the message appears again, then contact your system support person. Solving printer problems • “Basic printer...
Page 291 - Printer display is blank; Hardware and internal option problems; Cannot detect internal option
Printer display is blank Action Yes No Step 1 Press the Sleep button on the printer control panel. Does Ready appear on the printer display? The problem is solved. Go to step 2. Step 2 Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. Do Please wait and Ready ap...
Page 292 - Internal print server does not operate correctly; Internal Solutions Port does not operate correctly
Action Yes No Step 4 a Check if the internal option is selected. It may be necessary to manually add the internal option in the printerdriver to make it available for print jobs. For more information, see“Updating available options in the printer driver” on page 55. b Resend the print job. Does the ...
Page 293 - Tray problems
Action Yes No Step 2 Check the cable and the ISP connection. a Use the correct cable, and then make sure it is securely connected tothe ISP. b Check if the ISP solution interface cable is securely connected into thereceptacle of the controller board. Note: The ISP solution interface cable and the re...
Page 294 - USB/parallel interface card does not operate correctly; Paper feed problems; Jammed pages are not reprinted
Action Yes No Step 4 Check if the tray is available in the printer driver. Note: If necessary, manually add the tray in the printer driver to make it available for print jobs. For more information, see “Updating availableoptions in the printer driver” on page 55. Is the tray available in the printer...
Page 295 - Paper frequently jams; Paper jam message remains after jam is cleared
Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are alignedwith the paper size indicators on the tray. • Check if the paper guides are aligned a...
Page 296 - Solving print problems; Printing problems; Confidential and other held jobs do not print
Solving print problems Printing problems Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Yes No Step 1 Open the held jobs folder on the printer display...
Page 297 - Envelope seals when printing; Error message about reading the flash drive appears
Envelope seals when printing Action Yes No a Use envelopes that have been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the flaps. b Resend the print job. Does the envelope seal when printing? Contact customer support . The problem is solved. Error mess...
Page 298 - Incorrect characters print; Job prints from the wrong tray or on the wrong paper
Incorrect characters print Action Yes No Step 1 Make sure the printer is not in Hex Trace mode. Note: If Ready Hex appears on the printer display, then turn off the printer, and then turn it back on to deactivate Hex Trace mode. Is the printer in Hex Trace mode? Deactivate Hex Tracemode. Go to step ...
Page 299 - Large jobs do not collate; Multiple
Large jobs do not collate Action Yes No Step 1 a From the Finishing menu on the printer control panel, set Collate to(1,2,3) (1,2,3). b Resend the print job. Did the job print and collate correctly? The problem is solved. Go to step 2. Step 2 a From the printer software, set Collate to (1,2,3) (1,2,...
Page 300 - Print jobs do not print
Print jobs do not print Action Yes No Step 1 a From the document you are trying to print, open the Print dialog andcheck if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print. b Resend the ...
Page 301 - Print job takes longer than expected
Print job takes longer than expected Action Yes No Step 1 Change the environmental settings of the printer. a From the printer control panel, navigate to: Settings > General Settings b Select Eco ‑ Mode or Quiet Mode , and then select Off . Note: Disabling Eco-Mode or Quiet Mode may increase the ...
Page 302 - Printing slows down; Tray linking does not work
Printing slows down Notes: • When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser. • The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures. Action Yes No Step 1 a Make sure the size of the paper...
Page 303 - Unexpected page breaks occur
Action Yes No Step 2 a From the printer control panel, set the paper size and type in the Papermenu to match the paper loaded in the trays to be linked. Note: The paper size and type must match for trays to be linked. b Resend the print job. Do the trays link correctly? The problem is solved. Contac...
Page 304 - Print quality problems; Characters have jagged or uneven edges
Print quality problems Characters have jagged or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supportedby the printer. 1 From the printer control panel, navigate to: > Reports > Print Fonts 2 Touch PCL Fonts or PostScript Fonts . b Use a ...
Page 305 - Clipped pages or images
Clipped pages or images Leading edge Trailing edge ABCDEABCDEABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the paper loaded. b Resend the print job. Is the page or image clipped? Go to step 2. The problem is solved. Step 2 From the printer cont...
Page 306 - Compressed images appear on prints; Gray background on prints; ABCDE
Compressed images appear on prints Note: Printing on letter-size paper using a 220-volt fuser compresses images. Action Yes No Step 1 a Make sure the size of the paper loaded in the tray matches the fusertype. Note: Use a 110-volt fuser for printing on letter-size paper and a 220-volt fuser for prin...
Page 307 - Horizontal voids appear on prints
Action Yes No Step 2 Reinstall the imaging unit and the toner cartridge. a Remove the toner cartridge. b Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to lightcan cause print quality problems. c Install t...
Page 308 - Incorrect margins on prints; A B C D
Action Yes No Step 3 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print qu...
Page 309 - Paper curl
Action Yes No Step 3 a Depending on your operating system, specify the paper size fromPrinting Preferences or from the Print dialog. b Resend the print job. Are the margins correct? The problem is solved. Contact customer support . Paper curl Action Yes No Step 1 Move the width and length guides in ...
Page 310 - Printer is printing blank pages
Printer is printing blank pages Action Yes No Step 1 a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is properly removed from the imagingunit. Warning—Potential Damage: Do not expose the imaging u...
Page 311 - Printer is printing solid black pages; Print irregularities
Printer is printing solid black pages Action Yes No Step 1 a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure tolight may cause print quality probl...
Page 313 - Print is too dark
Print is too dark Action Yes No Step 1 a From the Quality menu on the printer control panel, reduce the tonerdarkness. Note: 8 is the factory default setting. b Resend the print job. Is the print still too dark? Go to step 2. The problem is solved. Step 2 a From the printer control panel, set the pa...
Page 314 - Print is too light
Action Yes No Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Is the print still too dark? Go to step 6. The problem is solved. Step 6 Replace the imaging unit, and then resend ...
Page 316 - Repeating defects appear on prints
Repeating defects appear on prints Action Yes No Step 1 a Replace the imaging unit if the distance between the defects is equalto any of the following: • 47.8 mm (1.88 in.) • 96.8 mm (3.81 in.) • 28.5 mm (1.12 in.) b Resend the print job. Do repeating defects still appear on prints? Go to step 2. Th...
Page 317 - Shadow images appear on prints
Shadow images appear on prints A B C DA B C D A B C DA B C D Leading edge Trailing edge Action Yes No Step 1 Load paper with the correct paper type and weight in the tray. Is paper with the correct paper type and weight loaded in the tray? Go to step 2. Load paper with thecorrect paper type andweigh...
Page 318 - Skewed print; Streaked horizontal lines appear on prints
Skewed print ) ) ABCDE ABCDE ABCDE Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the size of the paper loaded. b Resend the print job. Is the print still skewed? Go to step 2. The problem is solved. Step 2 a Check if you are printing on a paper that ...
Page 319 - Streaked vertical lines appear on prints
Action Yes No Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Do streaked horizontal lines appear on prints? Go to step 4. The problem is solved. Step 4 a Reinstall the imaging ...
Page 321 - Toner fog or background shading appears on prints; Toner rubs off
Toner fog or background shading appears on prints ABCDE ABCDE ABCDE Action Yes No Step 1 Reinstall the imaging unit. a Remove, and then install the imaging unit. b Resend the print job. Does fog or shading appear on prints? Go to step 2. The problem is solved. Step 2 Replace the imaging unit, and th...
Page 323 - Vertical voids appear on prints
Vertical voids appear on prints Leading edge Trailing edge Action Yes No Step 1 a Make sure your software program is using a correct fill pattern. b Resend the print job. Do vertical voids appear on prints? Go to step 2. The problem is solved. Step 2 a From the printer control panel, set the paper t...
Page 324 - Solving copy problems; Copier does not respond; Partial document or photo copies
Solving copy problems • “Copier does not respond” on page 324 • “Partial document or photo copies” on page 324 • “Poor copy quality” on page 325 • “Scanner unit does not close” on page 326 Copier does not respond Action Yes No Step 1 Check if an error or status message appears on the display. Does a...
Page 325 - Poor copy quality
Action Yes No Step 3 a Specify the paper size. Depending on your operating system, specifythe paper size in Printing Preferences or the Print dialog. b Resend the print job. Do copies print properly? The problem is solved. Contact customer support . Poor copy quality Action Yes No Step 1 Check if an...
Page 326 - Scanner unit does not close
Action Yes No Step 7 Check for patterns on prints. a From the Copy screen, navigate to: Advanced Options > Advanced Imaging > Sharpness > select a lower setting Note: Make sure no scaling is being selected. b Resend the copy job. Do patterns appear on prints? Go to step 8. The problem is so...
Page 327 - Solving fax problems; Caller ID is not shown; Cannot send or receive a fax
Solving fax problems • “Caller ID is not shown” on page 327 • “Cannot send or receive a fax” on page 327 • “Can receive but not send faxes” on page 330 • “Can send but not receive faxes” on page 330 • “Fax and e-mail functions are not set up” on page 331 • “Received fax has poor print quality” on pa...
Page 330 - Can receive but not send faxes; Can send but not receive faxes
Can receive but not send faxes Action Yes No Step 1 Check if the printer is in Fax mode. From the home screen, touch Fax to put the printer in Fax mode, and then send the fax. Note: The Multi Send application does not support the XPS output type. To use XPS, use the regular faxing method. Can you se...
Page 331 - Fax and e-mail functions are not set up
Action Yes No Step 2 Check the ring count delay settings. a Open a Web browser, and then type the printer IP address in theaddress field. Notes: • View the printer IP address on the printer home screen. The IPaddress appears as four sets of numbers separated by periods,such as 123.123.123.123. • If ...
Page 332 - Received fax has poor print quality; Solving scanner problems
Received fax has poor print quality Action Yes No Step 1 Ask the person who sent you the fax to: a Check if the quality of the original document is satisfactory. b Increase the fax scan resolution, if possible. c Resend the fax. Is the fax print quality satisfactory? The problem is solved. Go to ste...
Page 333 - Cannot scan from a computer; Partial document or photo scans
• “Scan job was not successful” on page 335 • “Scanner unit does not close” on page 335 • “Scanning takes too long or freezes the computer” on page 335 • “The scanner does not respond” on page 336 Cannot scan from a computer Action Yes No Step 1 Make sure the printer is turned on and that Ready appe...
Page 334 - Poor scanned image quality
Poor scanned image quality Action Yes No Step 1 Check if an error message appears on the display. Is there an error message on the printer display? Clear the errormessage. Go to step 2. Step 2 Check the quality of the original document. Is the quality of the original document satisfactory? Go to ste...
Page 335 - Scan job was not successful; Scanning takes too long or freezes the computer
Scan job was not successful Action Yes No Step 1 Check the cable connections. Make sure the Ethernet or USB cable is securely connected to thecomputer and the printer. Are the cables securely connected? Go to step 2. Connect the cablesproperly. Step 2 Check if the file name is already in use. Is the...
Page 336 - The scanner does not respond
Action Yes No Step 2 Select a lower scan resolution. Does scanning still take too long or freeze the computer? Contact customer support . The problem is solved. The scanner does not respond Action Yes No Step 1 Check if the printer is turned on. Is the printer turned on? Go to step 2. Turn on the pr...
Page 337 - Solving home screen applications problems; An application error has occurred
Action Yes No Step 7 Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. Are the printer and scanner working? The problem is solved. Contact customer support . Solving home screen applications problems An application error has occurred Action Yes No Step 1 Check t...
Page 338 - Embedded Web Server does not open; Contacting customer support
Embedded Web Server does not open Action Yes No Step 1 Make sure the printer IP address is correct. View the printer IP address: • From the printer home screen • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and thenfinding the TCP/IP sec...
Page 340 - Product information; GOVERNMENT END USERS
Notices Product information Product name: Lexmark MX710, MX711 Machine type: 7463 Model(s): 036, 037, 236, 237 Edition notice November 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICAT...
Page 341 - Trademarks
Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc.,registered in the United States and/or other countries. ScanBack is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U...
Page 342 - Modular component notice
Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class A digital device, pursuant to Part ...
Page 343 - Waste from Electrical and Electronic Equipment (WEEE) directive; Product disposal
Waste from Electrical and Electronic Equipment (WEEE) directive The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the EuropeanUnion. We encourage the recycling of our products. If you have further questions about recycling options, visit the L...
Page 344 - Temperature information; Laser notice; Power consumption; Product power consumption
Temperature information Ambient operating temperature 15.6 to 32.2°C (60 to 90°F) Shipping temperature -40 to 43.3°C (-40 to 110°F) Storage temperature and relative humidity 1 to 35°C (34 to 95°F) 8 to 80% RH Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21...
Page 345 - Hibernate Mode; Off mode
Mode Description Power consumption (Watts) Printing The product is generating hard ‑ copy output from electronic inputs. 825 (MX710); 925 (MX711) Copy The product is generating hard ‑ copy output from hard ‑ copy original documents. 860 (MX710); 960 (MX711) Scan The product is scanning hard ‑ copy d...
Page 346 - Total energy usage
Total energy usage It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided inpower units of Watts, the power consumption should be multiplied by the time the product spends in each mode inorder to calculate energy usage. The total product ener...
Page 348 - Notice to users of the Canadian telephone network; Avis réservé aux utilisateurs du réseau téléphonique du Canada; Notice to users of the New Zealand telephone network
Notice to users of the Canadian telephone network This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) isan indication of the maximum number of terminals allowed to be connected to a telephone interface. The terminus ofan interface may consi...
Page 350 - Regulatory notices for wireless products
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, MillenniumTower III, 1095 Budapest H...
Page 351 - Notice to users in the European Union
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris cellesrisquant d'altérer son fonctionnement. Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne eststrictement interdite p...
Page 353 - STATEMENT OF LIMITED WARRANTY FOR LEXMARK LASER PRINTERS,; Limited warranty; Limited warranty service
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav ogøvrige relevante krav i direktiv 1999/5/EF. Polski Niniejszym Lexmark International, Inc. o ś wiadcza, ż e niniejszy produkt jest zgodny z zasadniczymi wymogami oraz pozosta ł ymi stosownymi...
Page 354 - Extent of limited warranty
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliveryour product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.You are responsible for loss of, or damage to, a product in transit...
Page 355 - Limitation of liability; Additional rights; Patent acknowledgment
Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance ornonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actualdamages up to the limit set forth in the following ...
Page 357 - Index; Numerics
Index Numerics 2100 ‑ sheet tray installing 49loading paper 72 250 ‑ sheet tray installing 49loading 65 550 ‑ sheet tray installing 49loading 65 Symbols [x] ‑ page jam, open upper rear door. [202] 262[x] ‑ page jam, clear manual feeder. [250] 268[x] ‑ page jam, lift front cover to remove cartridge. ...