Page 7 - Safety information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. This product uses a ground fault circuit interrupter (GFCI). Monthly testing of the GFCI is recommended. CA...
Page 9 - Learning about the printer; Thank you for choosing this printer!; Finding information about the printer
Learning about the printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most ...
Page 10 - Selecting a location for the printer
What are you looking for? Find it here Help using the printer software Windows or Mac Help—Open a printer software programor application, and then click Help . Click ? to view context ‑ sensitive information. Notes: • The Help installs automatically with the printersoftware. • The printer software i...
Page 12 - Printer configurations; Basic model
Printer configurations Basic model 1 2 3 4 5 6 7 8 1 Scanner 2 Printer control panel 3 Standard exit bin 4 Multipurpose feeder 5 Tray 1 (standard tray) 6 Tray 2 7 Tray 3 8 Tray 4 Learning about the printer 12
Page 13 - Configured model; Basic functions of the scanner
Configured model 2 1 1 Finisher 2 High capacity feeder Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for large workgroups. You can: • Make quick copies, or change the settings on the printer control panel to perform specific copy jobs. • Send a fax usi...
Page 14 - Understanding the ADF and scanner glass; Using the ADF; Using the scanner glass
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the ADF for multiple ‑ page documents. ABC Use the scanner glass for single pages, small items (such as postcards orphotos), transparencies, photo paper, or thin media (such as magazineclippings). You can use t...
Page 15 - Understanding the printer control panel
Understanding the printer control panel 1 2 ABC 3 DEF 5 JKL 6 MNO 4 GHI 8 TUV 9 WXYZ 7 PQRS 0 ABC # * 1 2 4 3 5 6 7 8 9 10 Item Description 1 Display View scanning, copying, faxing, and printing options as well as status and errormessages. 2 Keypad Enter numbers, letters, or symbols on the display. ...
Page 16 - Understanding the home screen
Item Description 5 Home Press to return to the home screen. 6 Start • Press to initiate the current job indicated on the display. • From the home screen, press to start a copy job with the default settings. • If pressed while a job is scanning, the button has no effect. 7 Indicator light • Off —The ...
Page 18 - Using the touch-screen buttons
Display item Function Release Held Faxes If this button is shown, then there are held faxes with a scheduled holdtime previously set. To access the list of held faxes, touch this button. Search Held Jobs Searches on any of the following items and returns search results: • User names for held or conf...
Page 19 - Sample touch screen
Sample touch screen Button Function Home Returns to the home screen Scroll down Opens a drop ‑ down list Left scroll decrease Scrolls to another value in decreasing order Right scroll increase Scrolls to another value in increasing order Left arrow Scrolls left Right arrow Scrolls right Learning abo...
Page 20 - Other touch-screen buttons
Button Function Submit Saves a value as the new user default setting Back Navigates back to the previous screen Other touch-screen buttons Button Function Down arrow Moves down to the next screen Up arrow Moves up to the next screen Unselected radio button This is an unselected radio button. The rad...
Page 22 - Features
Features Feature Description Menu trail line: Menus > Settings > Copy Settings >Number of Copies A Menu trail line is located at the top of each menu screen. This feature acts as atrail, showing the path taken to arrive at the current menu. It gives the exact locationwithin the menus. Touch...
Page 23 - Saving paper and toner; Using recycled paper and other office papers; Saving energy; Adjusting Power Saver
Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycl...
Page 24 - Using the Embedded Web Server; Reducing printer noise
Available settings range from 1–240 minutes. Factory default setting Printer machine type 1 minute X860 5 minutes X862 60 minutes X864 Using the Embedded Web Server 1 Type the printer IP address in the address field of your Web browser. Note: If you do not know the IP address of the printer, then pr...
Page 25 - Recycling; Recycling Lexmark products
Choose To On Reduce printer noise. • Print jobs will process at one ‑ half the normal processing speed. • Printer engine motors do not start until a job is ready toprint. There will be a short delay before the first page isprinted. • Fans run at reduced speed or are turned off. • If your printer has...
Page 26 - Returning Lexmark cartridges for reuse or recycling
3 Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept. Returning Lexmark cartridges for reuse or recy...
Page 27 - Additional printer setup; Installing internal options; Available internal options
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you...
Page 28 - Accessing the system board to install internal options
Accessing the system board to install internal options Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power...
Page 29 - Installing a memory card
3 Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 2 1 1 Flash memory and f...
Page 31 - Installing a flash memory or firmware card
Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memo...
Page 32 - Installing an internal print server or port interface card
Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reattach the system board cover. Installing an internal print server or port interface card CAUTION—SHOCK HAZARD: If you are accessing the system boa...
Page 33 - Installing a printer hard disk
5 Push the internal print server or port interface card firmly into the card connector on the system board. 6 Insert a screw into the hole on the right side of the connector slot. Gently tighten the screw to secure the card tothe system board tray. 7 Reinstall the system board. Installing a printer ...
Page 35 - Reinstalling the system board
6 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board.The hard disk snaps into place. 7 Reinstall the system board. Reinstalling the system board Warning—Potential Damage: System board electrical components are easily damaged by static ele...
Page 36 - Installing hardware options; Order of installation
2 Replace the cover screws, and then turn them clockwise. 3 Tighten the screws firmly. Installing hardware options Order of installation CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if you are usi...
Page 37 - Installing optional trays
Installing optional trays The printer supports the following optional input sources: • 2 Tray Module (two 500 ‑ sheet trays) • 2,000 ‑ sheet dual input trays • 2,000 ‑ sheet high capacity feeder • Duplex unit CAUTION—POTENTIAL INJURY: The printer weight is greater than 55kg (121 lbs), and requires a...
Page 38 - Attaching cables
4 Duplex unit Note: Optional trays lock together when stacked. Remove stacked trays one at a time from the top down. 3 Align the printer with the tray, and then lower the printer into place. 4 Turn the printer back on. 5 Set the printer software to recognize the optional input source. For more infor...
Page 39 - Verifying printer setup; Printing a menu settings page
USB port Ethernet port Verifying printer setup • Print a menu settings page to verify that all printer options are installed correctly. A list of installed options appearstoward the bottom of the page. If an option you installed is not listed, then it is not installed correctly. Remove theoption and...
Page 40 - Printing a network setup page; Setting up the printer software; Installing printer software; For Windows users; Using the World Wide Web
Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch...
Page 41 - Updating available options in the printer driver
Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printerdriver to make them available for print jobs. For Windows users 1 Do one of the following: In Windows Vista a Click . b Click Contro...
Page 42 - Setting up wireless printing; Installing the printer on a wireless network (Windows)
4 From the pop ‑ up menu, choose Installable Options . 5 Add any installed hardware options, and then click Apply Changes . Setting up wireless printing Information you will need to set up the printer on a wireless network Note: Do not connect the installation or network cables until prompted to do ...
Page 44 - Installing the printer on a wireless network (Macintosh); Prepare to configure the printer
7 Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 8 Follow the on ‑ screen instructions to complete the software inst...
Page 45 - Enter the printer information
2 1 Enter the printer information 1 Access the AirPort options. In Mac OS X version 10.5 or later a From the Apple menu, choose System Preferences . b Click Network . c Click AirPort . In Mac OS X version 10.4 and earlier a From the Finder desktop, choose Go > Applications . b From the Applicatio...
Page 47 - Installing the printer on a wired network
5 Type in the IP address of your printer in the Address field. 6 Click Add . In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications . 2 Double ‑ click the Utilities folder. 3 Locate and double ‑ click Printer Setup Utility or Print Center . 4 From the Printer Lis...
Page 51 - In Mac OS X version 10.5 or later
For Macintosh users 1 Print a network setup page and make a note of the new IP address. 2 Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if youare configuring access for computers on a different subnet than the printer. 3 Add the printer: ...
Page 52 - Setting up serial printing
Setting up serial printing In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing,it is the preferred option when there is a great deal of distance between the printer and computer or when an interfacewith a better transfer rate i...
Page 54 - Loading paper and specialty media; Setting the Paper Size and Paper Type; Configuring Universal paper settings; Specify a unit of measurement
Loading paper and specialty media This section explains how to load the 500- and 2000-sheet trays, and the multipurpose feeder. It also includesinformation about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type The Paper...
Page 57 - Loading A5 or Statement paper sizes
6 Insert the tray. 7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the PaperType setting for the tray. Loading A5 or Statement paper sizes The printer trays cannot distinguish between A5 ‑ (148 x 210 mm) and Statement ‑ size (139.7 x 215.9 mm)...
Page 58 - Loading B5 or Executive paper sizes; sheet high capacity feeder
Loading B5 or Executive paper sizes The printer trays cannot distinguish between B5 ‑ and Executive ‑ size paper when both sizes are loaded in the trays. From the Size Sensing menu, specify which size you want the printer to detect. Load either B5 ‑ or Executive ‑ size paper in the paper trays, but ...
Page 62 - Loading the multipurpose feeder
Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, postcards, note cards,and envelopes. It can be used for single-page or manual printing or as an additional tray. The icons on the multipurpose feeder show you how to load ...
Page 64 - Linking and unlinking trays; Linking trays
Loading letter ‑ or A4 ‑ size paper in the short-edge orientation By default, the printer is set to recognize letter- or A4-size paper loaded in the long-edge orientation. If you want toload letter- or A4-size paper in the short-edge orientation, make sure you enable Short-edge Printing. 1 Make sure...
Page 65 - Assigning a custom paper type name
To unlink a tray, change the following tray settings so that they do not match the settings of any other tray: • Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>) Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linkedt...
Page 67 - Paper and specialty media guidelines; Paper guidelines; Paper characteristics; Weight
Paper and specialty media guidelines Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluatingnew paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m 2 (16 to 58 ...
Page 68 - Fiber content; Unacceptable paper; Selecting preprinted forms and letterhead
Fiber content Most high ‑ quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containingfibers such as cotton can negatively affect paper ...
Page 69 - Storing paper; Supported paper sizes, types, and weights; Supported paper sizes; Basic input trays
Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most labelmanufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relat...
Page 71 - Optional input trays
Optional input trays Paper size Dimensions Optional2,000 ‑ sheet dual input trays Optional 2,000 ‑ sheet high capacity feeder Duplex unit A4 210 x 297 mm(8.27 x 11.7 in.) A5 1 148 x 210 mm(5.83 x 8.27 in.) X X A6 2 105 x 148 mm(4.13 x 5.83 in.) X X X A3 297 x 420 mm(11.7 x 16.5 in.) X X Statement 1 ...
Page 72 - Supported paper types and weights
Paper size Dimensions Optional2,000 ‑ sheet dual input trays Optional 2,000 ‑ sheet high capacity feeder Duplex unit Universal Note: Turn size sensing off tosupport universalsizes that are closeto standard mediasizes. 182 x 431 mm(7.1 x 16.9 in.) to139.7 x 297 mm(5.5 x 11.7 in.) X X X 98.4 x 431.8 m...
Page 74 - Printing a document
Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty mediacan affect how reliably documents print. For more information, see “Avoiding jams” on page 235 and “Storing paper”on page 69. Printing a document 1 Load paper into a tray o...
Page 75 - Printing on specialty media; Tips on using letterhead; Placing paper in the trays; Paper trays
b Customize the settings as needed in the Print dialog: 1 With a document open, choose File > Print . 2 Select a Paper Source option, and then choose the tray loaded with the appropriate paper. 3 Click Print . Printing on specialty media Tips on using letterhead Check with the manufacturer or ven...
Page 76 - High capacity feeder
Short ‑ edge orientation Long ‑ edge orientation Without finisher Without finisher High capacity feeder Without finisher With finisher Simplex (one-sided) printing ABC Simplex (one-sided) printing ABC Duplex (two-sided) printing ABC Duplex (two-sided) printing Printing 76
Page 77 - Multipurpose tray; Tips on using transparencies
Multipurpose tray Simplex (one-sided) printing Duplex (two-sided) printing Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities. • Feed transparencies from the standard tray or the multipurpose feeder. • From the Paper menu, set the...
Page 78 - Tips on using labels; Tips on using card stock
– Have bent corners – Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes. Tips on using labels Print samples on the labels being considered f...
Page 79 - Printing confidential and other held jobs; Holding jobs in the printer; Printing confidential and other held jobs from Windows
Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you startthe job from the printer control panel. All print jobs that can be initiated by the user at the printer are call...
Page 80 - Printing from a flash drive
7 Touch your user name. Note: A maximum of 500 results can be displayed for held jobs. If your name does not appear, touch the down arrow until your name appears, or touch Search Held Jobs if there are a large number of held jobs in the printer. 8 Touch Confidential Jobs . 9 Enter your PIN. 10 Touch...
Page 82 - Printing information pages; Printing a font sample list; Printing a directory list; Printing the print quality test pages; Canceling a print job; Canceling a print job from the printer control panel
Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer: 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch Menus . 3 Touch Reports . 4 Touch the up or down arrow until Print Fonts appears, and then touch Pri...
Page 83 - Canceling a print job from the computer
3 Touch Delete Selected Jobs . Canceling a print job from the computer For Windows users In Windows Vista: 1 Click . 2 Click Control Panel . 3 Click Hardware and Sound . 4 Click Printers . 5 Double ‑ click the printer icon. 6 Select the job to cancel. 7 From the keyboard, press Delete . In Windows X...
Page 84 - Supported finishing features; Standard bin
4 From the printer window, select the job to cancel. 5 From the icon bar at the top of the window, click the Delete icon. Supported finishing features 1 2 3 4 1 Standard bin 2 Finisher Bin 1 3 Finisher Bin 2 4 Finisher Bin 3 Standard bin • The paper capacity is 300 sheets. • Finishing options are no...
Page 85 - Finisher Bin 2 finishing features; Finisher Bin 3
Finisher Bin 2 finishing features Size Two ‑ hole punch * Three ‑ or Four ‑ hole punch Offset Single staple Dual staple A3 A4 Note: Supported only if feedingorientation is longedge. Note: Supported only if feedingorientation is longedge. A5 X X X X X Executive Folio X JIS B4 JIS B5 Legal X Letter No...
Page 86 - Bin 3 finishing features; Adjusting toner darkness
Bin 3 finishing features Size Bi fold Booklet fold Saddle staple A3 A4 (only SEF) A5 X X X Executive X X X Folio JIS B4 JIS B5 X X X Legal Letter (only SEF) Statement X X X Tabloid Universal X X X Envelopes (any size) X X X SEF —The paper is loaded in the short edge orientation. The short edge of th...
Page 87 - Copying; Making copies; Making a quick copy; Copying using the ADF
Copying ADF Scanner glass Use the ADF for multiple ‑ page documents. ABC Use the scanner glass for single pages, small items (such as postcards orphotos), transparencies, photo paper, or thin media (such as magazineclippings). Making copies Making a quick copy 1 Load an original document faceup, sho...
Page 88 - Copying using the scanner glass; Copying photos; Copying on specialty media; Making transparencies
Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. 2 On the home screen, touch Copy , or use the keypad to enter the number of copies. The copy screen appears. 3 Change the copy settings as needed. 4 Touch Copy It . 5 If you have more...
Page 89 - Copying to letterhead; Customizing copy settings; Copying from one size to another
Copying to letterhead 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 ...
Page 90 - Copying a document that contains mixed paper sizes; Example 1: Copying to mixed paper sizes
3 On the home screen, touch Copy . 4 Touch Copy from , and then identify the size of the original document. 5 Touch Copy to , and then touch Manual Feeder or the tray that contains the paper type you want. Note: If you choose Manual Feeder, then you will need to also select the paper size and type. ...
Page 92 - Collating copies; Placing separator sheets between copies
• Photograph —Used when the original document is a high-quality photograph or inkjet print • Printed Image —Used when copying halftone photographs, graphics such as documents printed on a laser printer, or pages from a magazine or newspaper that are composed primarily of images 5 Touch Copy It . Col...
Page 93 - Copying multiple pages onto a single sheet
• Between Pages 7 Touch Done . 8 Touch Copy It . Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple ‑ page document onto a single sheet of paper. Notes: • The Paper Size must be set to Letter, Legal, A4, or B5 JIS. • The...
Page 94 - Placing information on copies; Placing the date and time at the top of each page
1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. 2 If you are loading a d...
Page 95 - Placing an overlay message on each page; Canceling a copy job; Canceling a copy job while the document is in the ADF
Placing an overlay message on each page An overlay message can be placed on each page. The message choices are Urgent, Confidential, Copy, or Draft. To placea message on the copies: 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load ...
Page 96 - Understanding the copy screens and options; Copy from; Scale; Darkness
Understanding the copy screens and options Copy from This option opens a screen where you can enter the size of the documents you are going to copy. • Touch a paper size button to select it as the “Copy from” setting. The copy screen appears with your new settingdisplayed. • When “Copy from” is set ...
Page 97 - Collate; Create Booklet
• Photograph —Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. • Printed Image —Used when copying halftone photographs, graphics such as docu...
Page 98 - Improving copy quality
Separator Sheets This option places a blank piece of paper between copies, pages, and print jobs. The separator sheets can be drawnfrom a tray that contains a type or color of paper that is different from the paper your copies are printed on. Margin Shift This option increases the size of the margin...
Page 100 - Getting ready to e-mail; Setting up the e-mail function
E-mailing ADF Scanner glass Use the ADF for multiple ‑ page documents. ABC Use the scanner glass for single pages, small items (such as postcards orphotos), transparencies, photo paper, or thin media (such as magazineclippings). You can use the printer to e ‑ mail scanned documents to one or more re...
Page 101 - Creating an e-mail shortcut; Creating an e-mail shortcut using the Embedded Web Server
Configuring the e ‑ mail settings 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section. 2 Click Settings . 3 Click E-mail/FTP Settings . 4 Clic...
Page 102 - Sending an e-mail using the touch screen; Sending an e; Sending an e-mail using the address book
E-mailing a document Sending an e-mail using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Pl...
Page 103 - Customizing e-mail settings; Adding e-mail subject and message information
Customizing e-mail settings Adding e-mail subject and message information 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into...
Page 104 - E-mailing color documents; Understanding e-mail options; Original Size
• JPEG —Creates and attaches a separate file for each page of your original document, viewable by most Web browsers and graphics programs • XPS —Creates a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NET Framework, or by do...
Page 105 - Resolution
Orientation This option tells the printer whether the original document is in portrait or landscape orientation and then changes theSides and Binding settings to match the original document orientation. Binding This option tells the printer whether the original document is bound on the long-edge or ...
Page 106 - Advanced Options
• Photograph —Tells the scanner to pay extra attention to graphics and pictures. This setting increases the time it takes to scan, but emphasizes a reproduction of the full dynamic range of tones in the original document. Thisincreases the amount of information saved. • Color —Sets the scan type and...
Page 107 - Faxing; Getting printer ready to fax; Initial fax setup; Using the printer control panel for fax setup
Faxing Note: Fax capabilities may not be available on all printer models. ADF Scanner glass Use the ADF for multiple ‑ page documents. ABC Use the scanner glass for single pages, small items (such as postcards orphotos), transparencies, photo paper, or thin media (such as magazineclippings). Getting...
Page 108 - Using the Embedded Web Server for fax setup; Choosing a fax connection
Using the Embedded Web Server for fax setup 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section. 2 Click Settings . 3 Click Fax Settings . 4 Clic...
Page 109 - Connecting to an analog telephone line; Connecting to a DSL service
Connecting to an analog telephone line If your telecommunications equipment uses a US ‑ style (RJ11) telephone line, then follow these steps to connect the equipment: 1 Connect one end of the telephone cable that came with the printer to the printer LINE port . 2 Connect the other end of the telepho...
Page 111 - Connecting to an adapter for your country or region
f Touch Distinctive Ring Settings . g Touch the arrow for the pattern setting you want to change. h Touch Submit . Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the active telephonewall jack: Cou...
Page 112 - Sending a fax; Sending a fax using the printer control panel
Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: 1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address ...
Page 113 - Sending a fax using the computer; Creating shortcuts
4 Enter the fax number or a shortcut using the touch screen or keypad. To add recipients, touch Next Number , and then enter the recipient's telephone number or shortcut number, or search the address book. Note: To place a dial pause within a fax number, press II . The dial pause appears as a comma ...
Page 114 - Creating a fax destination shortcut using the touch screen
6 Assign a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. 7 Click Add . Creating a fax destination shortcut using the touch screen 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note:...
Page 115 - Using shortcuts and the address book; Using fax shortcuts
Using shortcuts and the address book Using fax shortcuts Fax shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numberswhen creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in theManage Shortcuts link...
Page 116 - Customizing fax settings; Changing the fax resolution
Customizing fax settings Changing the fax resolution Adjusting the resolution setting changes the quality of the fax. Settings range from Standard (fastest speed) to UltraFine (slowest speed, best quality). 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner ...
Page 117 - Canceling an outgoing fax; Canceling a fax while the original documents are still scanning
7 Touch Delayed Send . Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue. 8 Touch the arrows to adjust the time the fax will be transmitted. The time is increased or decreased in increments of 30 minutes. If th...
Page 118 - Understanding fax options
Canceling a fax after the original documents have been scanned to memory 1 On the home screen, touch Cancel Jobs . The Cancel Jobs screen appears. 2 Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the...
Page 119 - Improving fax quality
Resolution This options increases how closely the scanner examines the document you want to fax. If you are faxing a photo, adrawing with fine lines, or a document with very small text, increase the Resolution setting. This will increase the amountof time required for the scan and will increase the ...
Page 120 - Holding and forwarding faxes; Holding faxes
Question Tip When should I use Photomode? Use Photo mode when faxing photos printed on a laser printer or taken from a magazine ornewspaper. Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually ...
Page 122 - Scanning to an FTP address; Scanning to an FTP address using the keypad
Scanning to an FTP address ADF Scanner glass Use the ADF for multiple ‑ page documents. ABC Use the scanner glass for single pages, small items (such as postcards orphotos), transparencies, photo paper, or thin media (such as magazineclippings). The scanner lets you scan documents directly to a File...
Page 123 - Creating an FTP shortcut using the Embedded Web Server
Scanning to an FTP address using a shortcut number 1 Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these i...
Page 124 - Creating an FTP shortcut using the touch screen; Understanding FTP options
6 Enter a shortcut number. 7 Click Add . Creating an FTP shortcut using the touch screen 1 On the home screen, touch FTP . 2 Type the address of the FTP site. 3 Touch Save as Shortcut . 4 Enter a name for the shortcut. 5 Touch Enter . 6 Verify that the shortcut name and number are correct, and then ...
Page 126 - Improving FTP quality
Improving FTP quality Question Tip When should I use Textmode? • Use Text mode when text preservation is the main goal of sending a document to an FTP site,and preserving images copied from the original document is not a concern. • Text mode is recommended for receipts, carbon copy forms, and docume...
Page 127 - Scanning to a computer or flash drive; Scanning to a computer
Scanning to a computer or flash drive ADF Scanner glass Use the ADF for multiple ‑ page documents. ABC Use the scanner glass for single pages, small items (such as postcards orphotos), transparencies, photo paper, or thin media (such as magazineclippings). The scanner lets you scan documents directl...
Page 128 - Quick Setup; Format Type
10 If you are loading a document into the ADF, then adjust the paper guides. 11 Press # , and then enter the shortcut number using the keypad, or touch Held Jobs on the home screen, and then touch Profiles . 12 After you enter the shortcut number, the scanner scans and sends the document to the dire...
Page 130 - Improving scan quality
Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the timeneeded to scan your original document. Image resolution can be decreased to reduce the file size. Advanced Imaging • Background Removal —Adjusts the white portion of th...
Page 131 - Understanding printer menus; Menus list
Understanding printer menus Menus list To access the menus, touch on the home screen. Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Substitute SizePaper Texture Paper Loading Custom Types Custom Names Custom Scan Sizes Custom Bin Names Universal Setup Bin Setup Menu Se...
Page 132 - Paper menu; Default Source menu
Paper menu Default Source menu Menu item Description Default Source Tray <x>MP FeederManual PaperManual Env Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an installed paper source will appear as a menu setting. • A paper s...
Page 135 - Configure MP menu
Menu item Description Manual Paper Type Plain PaperCard StockTransparencyRecycledLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/Cotton PaperCustom Type <x> Specifies the type of paper being manually loaded Note: Plain Paper is the factory default setting. Manual Envelop...
Page 136 - Substitute Size menu; Paper Texture menu
Substitute Size menu Menu item Description Substitute Size All ListedOffStatement/A5Letter/A411 x 17/A3 Substitutes a specified paper size if the requested paper size is not available Notes: • All Listed is the factory default setting. All available substitutions areallowed. • The Off setting indica...
Page 138 - Paper Loading menu
Paper Loading menu Menu item Description Card Stock Loading DuplexOff Determines whether 2 ‑ sided printing occurs for all jobs that specify Card Stock as the paper type Note: Off is the factory default setting. Recycled Loading DuplexOff Determines whether 2 ‑ sided printing occurs for all jobs tha...
Page 139 - Custom Types menu; Custom Names menu
Menu item Description Custom <x> Loading DuplexOff Determines whether 2 ‑ sided printing occurs for all jobs that specify Custom <x> as the paper type Notes: • Off is the factory default setting. • Custom <x> Loading is available only if the custom type issupported. Notes: • Duplex...
Page 140 - Custom Scan Sizes menu; Custom Bin Names menu; Universal Setup menu
Custom Scan Sizes menu Menu item Description Custom Scan Size <x> Scan Size NameWidth 3–14.17 inches (76–360 mm) Height 3–14.17 inches (76–360 mm) Orientation LandscapePortrait 2 scans per side OffOn ADF Pick Roller Force User Default30%40%50%60%70%80% Specifies a custom scan size name and opt...
Page 141 - Bin Setup menu
Menu item Description Portrait Width 3–17 inches76–432 mm Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximumwidth allowed. • 11.69 inches is the US factory default setting. Inches can beincreased in 0.01 ‑ inch increments. • 297 mm is the international fa...
Page 142 - Reports menu
Menu Item Description Configure Bins MailboxLinkLink OptionalType Assignment Specifies configuration options for output bins Notes: • Mailbox is the factory default setting. • Bins assigned the same name are automaticallylinked unless Link Optional is selected. • The Mailbox setting treats each bin ...
Page 144 - Active NIC menu
Menu item Description Asset Report Prints a report containing asset information including the printer serial numberand model name. The report contains text and UPC barcodes that can be scannedinto an asset database. Network/Ports menu Active NIC menu Menu item Description Active NIC Auto<list of ...
Page 146 - Standard USB menu
Standard USB menu Menu item Description PCL SmartSwitch OnOff Sets the printer to automatically switch to PCL emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the ...
Page 147 - Network Reports menu; Network Card menu
Menu item Description Job Buffering OffOnAuto Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. • The On setting buffers jobs on the printer hard disk. • The Auto setting buffers print jobs only if the printer is busy processing datafrom an...
Page 149 - IPv6 menu
Menu item Description Enable BOOTP OnOff Specifies the BOOTP address assignment setting Note: On is the factory default setting. Enable AutoIP YesNo Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP YesNo Enables the built-in FTP server, wh...
Page 150 - Wireless menu; AppleTalk menu
Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for models connected to a wireless network. This menu is available from the Network/Ports menu: Network/Ports > Network <x> > Net <x> Setup...
Page 151 - NetWare menu; LexLink menu; SMTP Setup menu
NetWare menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network <x> > Std Network Setup or Net <x> Setup > NetWare Menu item Description Activate YesNo Activates NetWare support Note: No is the factory default setting. View Login Name...
Page 153 - Security menu; Miscellaneous menu; Confidential Print menu
Security menu Miscellaneous menu Menu item Description Panel Logins Login failuresFailure time frameLockout timePanel Login TimeoutRemote Login Timeout Limits the number and time frames of failed login attempts from the printer controlpanel before all users are locked out Notes: • “Login failures” s...
Page 154 - Disk Wiping menu
Menu item Description Job Expiration Off1 hour4 hours24 hours1 week Limits the amount of time a confidential job stays in the printer before it is deleted Notes: • Off is the default setting. • If the Job Expiration setting is changed while confidential jobs reside on theprinter RAM or printer hard ...
Page 155 - Security Audit Log menu
Menu item Description Scheduled Method Single passMultiple pass Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved,such as downloaded fonts, macros, and held jobs. Both manual and...
Page 156 - Settings menu; General Settings menu
Menu item Description Automatically Observe DST OnOff Note: On is the factory default setting and uses the applicable Daylight Saving Time associated with the Time Zone setting. Custom Time Zone Setup Set up your time zone. Enable NTP OnOff Enables Network Time Protocol, which synchronizes the clock...
Page 160 - Copy Settings menu
Copy Settings menu Menu item Description Content Text/PhotoPhotographPrinted ImageText Specifies the type of content contained in the copy job Notes: • Text/Photo is the factory default setting. Text/Photo is used when the originaldocuments are a mixture of text and graphics or pictures. • Photograp...
Page 164 - Fax Settings menu
Menu item Description Overlay OffConfidentialCopyDraftUrgentCustom Specifies overlay text that is printed on each page of the copy job Note: Off is the factory default setting. Custom Overlay Specifies custom overlay text Allow priority copies OnOff Allows interruption of a print job to copy a page ...
Page 165 - General Fax Settings
General Fax Settings Menu item Description Fax Cover Page Fax Cover Page Off by defaultOn by defaultNever UseAlways Use Include To field OnOff Include From field OnOff FromInclude Message field OnOff MessageInclude Logo OnOff Include Footer <x> Footer <x> Configures the fax cover page No...
Page 166 - Fax Send Settings
Menu item Description Cancel Faxes AllowDon't Allow Specifies whether the printer may cancel fax jobs Note: If Cancel Faxes is not enabled, it will not appear as an option. Caller ID FSKDTMF Specifies type of caller ID being used Note: FSK is the factory default setting. Fax number masking OffFrom l...
Page 169 - Fax Receive Settings
Menu item Description Shadow Detail 0–4 Adjusts the amount of shadow detail visible on a fax Note: 0 is the factory default setting. Scan edge to edge OnOff Specifies if the original document is scanned edge-to ‑ edge prior to faxing Note: Off is the factory default setting. Sharpness 0–5 Adjusts th...
Page 170 - Fax Log Settings
Menu item Description Max Speed 2400480096001440033600 Specifies the maximum speed in baud at which faxes are received Fax Forwarding ForwardPrintPrint and Forward Enables forwarding of received faxes to another recipient Forward to FaxE ‑ mail FTPLDSSeSF Specifies the type of recipient to which fax...
Page 172 - Fax Server Setup
Menu item Description Double Ring OnOff Answers calls with a double ‑ ring pattern Note: On is the factory default setting. Triple Ring OnOff Answers calls with a triple ‑ ring pattern Note: On is the factory default setting. Fax Mode (Fax Server Setup) menu Fax Server mode sends the fax job to a fa...
Page 173 - mail Settings menu
Menu item Description Orientation PortraitLandscape Specifies the orientation of the scanned image Original Size LetterLegalExecutiveFolioStatementUniversal4 x 6 in.3 x 5 in.Business CardCustom Scan Size <x>A4A5Oficio (Mexico)A6JIS B5Book OriginalAuto Size SenseMixed Letter/Legal Specifies the...
Page 178 - FTP Settings menu
FTP Settings menu Menu item Description Format PDF (.pdf)Secure PDFTIFF (.tif)JPEG (.jpg)XPS (.xps) Specifies the format of the FTP file Note: PDF (.pdf) is the factory default setting. PDF Version 1.2–1.6 Sets the version level of the PDF file for FTP Note: 1.5 is the factory default setting. Conte...
Page 181 - Flash Drive menu; Scan Settings
Menu item Description Contrast 0–5Best for content Specifies the contrast of the output Note: “Best for content” is the factory default setting. Mirror Image OnOff Creates a mirror image of the original document Note: Off is the factory default setting. Negative Image OnOff Creates a negative image ...
Page 184 - Print Settings
Menu item Description Color Dropout Color Dropout NoneRedGreenBlue Default Red Threshold 0–255 Default Green Threshold 0–255 Default Blue Threshold 0–255 Specifies which color to drop during scanning, and how much to increase or decreasethe dropout Notes: • None is the factory default setting for Co...
Page 186 - Setup menu
Menu item Description Separator Source Tray <x>Manual FeederEnvelope Feeder Specifies a paper source Blank Pages Do Not PrintPrint Specifies whether blank pages are inserted in a print job Note: Do Not Print is the factory default setting. Print Settings Setup menu Menu item Description Printe...
Page 188 - Finishing menu
Menu item Description Resource Save OnOff Specifies how the printer handles temporary downloads, such asfonts and macros stored in RAM, when the printer receives a jobthat requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retainthe downloads ...
Page 190 - Quality menu
Menu item Description N ‑ up Border NoneSolid Prints a border around each page image when using N ‑ up (pages ‑ sides) Note: None is the factory default setting. Staple Job OffOn Specifies whether print jobs are stapled Notes: • This menu item is available only when the StapleSmart Finisher is insta...
Page 191 - Utilities menu
Menu item Description Enhance Fine Lines OnOff Enables a print mode preferable for files such as architectural drawings, maps, electricalcircuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines using the Embedded Web Server, type the networkprinter I...
Page 192 - PDF menu
Menu item Description Delete Downloads on Disk Delete NowDo Not Delete Removes downloads from the printer hard disk, including all held Jobs, buffered jobs,and parked jobs. Job accounting information is not affected. Note: Delete Now is the default setting. Job Acct Stat PrintClear Prints a list of ...
Page 193 - PostScript menu; PCL Emul menu
Menu item Description Annotations Do Not PrintPrint Prints annotations in a PDF Note: Do Not Print is the factory default setting. PostScript menu Menu item Description Print PS Error OnOff Prints a page containing the PostScript error Note: Off is the factory default setting. Font Priority Resident...
Page 196 - HTML menu
HTML menu Menu item Description Font Name Albertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCoronetCourierEurostileGaramondGenevaGill SansGoudyHelveticaHoefler Text Intl CG TimesIntl CourierIntl UniversJoanna MTLetter GothicLubalin GothicMar...
Page 197 - Booklet Adjustments menu
Menu item Description Backgrounds Do Not PrintPrint Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting. Image menu Menu item Description Auto Fit OnOff Selects the optimal paper size, scaling, and orientation Notes: • On is the factory default setting...
Page 198 - Help menu
To access the Booklet Adjustments menu: 1 Turn the printer off. 2 Hold down and 6 MNO while turning the printer on. 3 Release the buttons when the screen with the progress bar appears. The printer performs a power-on sequence, and then the Configuration Menu appears. 4 Touch the down arrow until Boo...
Page 200 - Maintaining the printer; Cleaning the exterior of the printer
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior...
Page 201 - Cleaning the scanner glass; Adjusting scanner registration
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 1 2 3 4 1 White underside of the ADF cover 2 White underside of the ...
Page 202 - Storing supplies; Checking the status of supplies from the printer control panel; Checking the status of supplies from a network computer
7 Touch the up or down arrow until Scanner Manual Registration appears. 8 Touch Scanner Manual Registration . 9 Touch the left and right arrows to change the settings. 10 Touch Submit . Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their...
Page 203 - Ordering supplies; Ordering toner cartridges; Recommended toner cartridge and part number; Ordering a photoconductor kit; Ordering a maintenance kit
1 Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section. 2 Click Device Status . The Device Status page appears, displaying a summary of supply levels....
Page 204 - Ordering staple cartridges; Ordering a cleaning kit; Replacing supplies; Replacing the toner cartridge
Ordering staple cartridges When Staples Low or Staples Empty appears, order the specified staple cartridge. For more information, see the illustrations inside the stapler door. Part name Part number Staple Cartridges–3 pack 25A0013 Ordering a cleaning kit Use the wet and dry wipes from the cleaning ...
Page 206 - Replacing the photoconductor
6 Insert the new cartridge into the printer. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 7 Close the front door. Replacing the photoconductor You can determine approximately how full the photoconductor is by printing the printer setting...
Page 211 - Moving the printer; Before moving the printer
10 Close the front door. Note: After you insert the photoconductor and close all the doors, the printer performs a motor cycle and clears the Replace Photoconductor warnings. The printer returns to the Ready state. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer we...
Page 212 - Removing the optional trays
Follow these guidelines to avoid personal injury or printer damage: • Use at least four people or a properly rated mechanical handling system to lift the printer. • Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables fro...
Page 215 - Moving the printer to another location; Shipping the printer
Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: • Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cartused to move the options must have a surface able ...
Page 216 - Administrative support; Finding advanced networking and administrator information
Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexm...
Page 217 - Checking the device status; Viewing reports; Adjusting the brightness of the display
Checking the device status Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, thepercentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view thedevice status: 1 Type the printer IP address i...
Page 218 - Restoring the factory default settings
3 Touch Settings . 4 Touch General Settings . 5 Touch the down arrow until Screen Brightness appears. 6 Touch the arrows to increase or decrease the brightness. Brightness settings can be adjusted from 20–100 (100 is the factory default setting). 7 Touch Submit . 8 Touch . Restoring the factory defa...
Page 219 - Troubleshooting; Solving basic problems; Solving basic printer problems; Embedded Web Server does not open
Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or bre...
Page 220 - Understanding printer messages
Understanding printer messages An error has occured with the Flash Drive. Please remove and re-insert the drive. Try one or more of the following: • Remove and reinsert the flash drive. • If the error message remains, the flash memory may be defective and require replacing. Change <input src> ...
Page 222 - Close surface H
Change <input src> to <type> <size> load <orientation> You can change the current paper source for the remainder of the print job. The formatted page will print on the paperloaded in the selected tray. This may cause clipping of text or images. Try one or more of the followin...
Page 225 - Load Manual Feeder with
• Cancel the current job. Load <input src> with <size> Try one or more of the following: • Load the specified paper in the tray. • Touch Continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If ...
Page 229 - 5 Insufficient memory to support Resource Save feature; 7 Insufficient memory to collate job
31.yy Replace defective or missing cartridge The toner cartridge is either missing or not functioning properly. Try one or more of the following: • Remove the toner cartridge, and then reinstall it. • Remove the toner cartridge, and then install a new one. 32 Cartridge part number unsupported by dev...
Page 232 - 6 Standard parallel port disabled; 6 Standard USB port disabled
• Upgrade (flash) the network firmware in the printer or print server. 55 Unsupported option in slot <x> <x> is a slot on the printer system board. Try one or more of the following: 1 Turn the printer power off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported optio...
Page 233 - 7 Configuration change, held jobs were not restored; 8 Too many bins attached
56 USB port <x> disabled <x> is the number of the USB port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 57 Configuration change, held job...
Page 234 - 3 Unformatted disk
4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 61 R...
Page 235 - Clearing jams; Paper tray recommendations
84 Photoconductor low 1 Press the up or down arrow button until Continue appears, and then press . 2 Order a replacement photoconductor immediately. When print quality is reduced, install the new photoconductor. 84 Replace photoconductor The printer will not print any more pages until the photocondu...
Page 236 - Paper recommendations; Understanding jam numbers and locations
• Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to load it. • Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height. • Make sure the guides in the tray or the multipurpose feeder are properly positioned...
Page 246 - Jam in Tray 1
24x paper jam Jam in Tray 1 1 Remove Tray 1 from the printer. 2 Remove the jam. 3 Insert Tray 1. If all jams are cleared, then the printer resumes printing. Troubleshooting 246
Page 247 - Clearing Area A
Clearing Area A 1 Open Door A by pushing the release latch up and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the jam up and toward you. Note: If the jam does not ...
Page 248 - Clearing Area B
Clearing Area B 1 Open Door B. B C 2 Pull the jam up and toward you. B C 3 Close Door B. 4 Touch Continue . Troubleshooting 248
Page 249 - Clearing Area C
Clearing Area C 1 Open Door C. B B C C 2 Pull the jam up and toward you. B B C C 3 Close Door C. 4 Touch Continue . Troubleshooting 249
Page 262 - Solving printing problems; Multiple; Error message about reading USB drive appears
Solving printing problems Multiple ‑ language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as image . 4 Click OK . Error message about reading USB drive appears Ma...
Page 264 - Tray linking does not work
Job prints from the wrong tray or on the wrong paper C HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel, check the Paper Type setting from the Paper menu. 2 Before sending the job to print, specify the correct type se...
Page 265 - Unexpected page breaks occur; Solving copy problems; Copier does not respond; Scanner unit does not close
M AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks occur I NCREASE THE P RINT T IMEOUT VALUE 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings . 4 Touch General Settings . 5 Touch the down arrow u...
Page 266 - Poor copy quality
Poor copy quality These are some examples of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters • White lines in print These are possible solutions. Try on...
Page 267 - Partial document or photo copies; Solving scanner problems; Checking an unresponsive scanner
P ATTERNS ( MOIRÉ ) APPEAR IN THE OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate the original document on the scanner glass. • On the Copy screen, adjust the scale setting. T EXT IS LIGHT OR DISAPPEARING • On the Copy screen, touch the Text icon. • Decrease the ba...
Page 269 - Solving fax problems; Caller ID is not shown
C HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. Partial document or photo scans These are possible solutions. Try one or more of the following: C HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded face...
Page 270 - Cannot send or receive a fax
Cannot send or receive a fax These are possible solutions. Try one or more of the following: C HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. C HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. C HECK THE PRINTER CONNECTIONS Make sure the cable co...
Page 271 - Can send but not receive faxes
T EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answeringmachines, computers with modems, or telephone line splitters. C HECK FOR JAMS Clear any jams, and then make sure that Ready appears. T EMPORARILY DIS...
Page 272 - Can receive but not send faxes; Received fax has poor print quality
T HE TONER MAY BE LOW 88 Cartridge low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: T HE PRINTER IS NOT IN F AX MODE On the home screen, touch Fax to put the printer in Fax mode. T HE DOCUMENT IS NOT LOADED PROPERLY Loa...
Page 273 - Solving option problems; Option does not operate correctly or quits after it is installed
4 Click Analog Fax Setup . 5 In the Max Speed box, click on one of the following: 2400480096001440033600 6 Click Submit . Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of the following: R ESET THE PRINTER Turn t...
Page 274 - Paper tray problems
Paper tray problems Try one or more of the following: M AKE SURE THE PAPER IS LOADED CORRECTLY 1 Open the paper tray. 2 Check for paper jams or misfeeds. 3 Make sure the paper guides are aligned against the edges of the paper. 4 Make sure the paper tray closes properly. R ESET THE PRINTER Turn the p...
Page 275 - Internal print server
Memory card Make sure the memory card is securely connected to the printer system board. Flash memory card Make sure the flash memory card is securely connected to the printer system board. Hard disk with adapter Make sure the hard disk is securely connected to the printer system board. Internal Sol...
Page 276 - USB/parallel interface card; Solving paper feed problems; Paper frequently jams; Page that jammed does not reprint after you clear the jam
USB/parallel interface card Check the USB/parallel interface card connections: • Make sure the USB/parallel interface card is securely connected to the printer system board. • Make sure you are using the correct cable and that it is securely connected. Solving paper feed problems Paper frequently ja...
Page 277 - Solving print quality problems; Isolating print quality problems; Blank pages
4 Touch General Settings . 5 Touch the down arrow until Print Recovery appears. 6 Touch Print Recovery . 7 Touch the right arrow next to Jam Recovery until On or Auto appears. 8 Touch Submit . 9 Touch . Solving print quality problems Isolating print quality problems To help isolate print quality pro...
Page 278 - Clipped images; ABCDE
T HE TONER MAY BE LOW When 88 Cartridge Low appears, order a new toner cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Clipped images Try one or more of the following: C HECK THE GUIDES Move the width and length guides in the ...
Page 279 - Gray background; Incorrect margins; A B C D
Gray background ABCDE ABCDE ABCDE C HECK THE T ONER D ARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. • For Macintosh users, change the setting from the...
Page 281 - Print is too dark
T HE TONER MAY BE LOW When 88 Cartridge Low appears or when the print becomes faded, replace the toner cartridge. T HE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Print is too dark These are possible solutions. Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST S...
Page 282 - Print is too light
Print is too light These are possible solutions. Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • Change these settings from the printer contr...
Page 284 - Streaked horizontal lines
C HECK THE PAPER TYPE • Try a different type of paper. • Use only the recommended transparencies. • Ensure that the Paper Type setting matches what is loaded in the tray or feeder. • Ensure that the Paper Texture setting is correct for the type of paper or specialty media loaded in the tray orfeeder...
Page 285 - Streaked vertical lines; Toner fog or background shading appears on the page
T HERE IS TONER IN THE PAPER PATH Contact Customer Support. Streaked vertical lines ABCDEABCDEABCDE These are possible solutions. Try one or more of the following: T HE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel Paper Menu, select the D...
Page 287 - Transparency print quality is poor; Contacting Customer Support
T HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. T HERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor Try one or more of the following: C HECK THE TRANSPARENCIES Use only transparencies recommended by the printer manufacturer. C HECK THE PA...
Page 288 - Notices; Product information; Edition notice
Notices Product information Product name: Lexmark X86x Series Machine type: 7500 Model(s): 432, 632, 832 Edition notice March 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS I...
Page 290 - Modular component notice
Palatino Linotype-Hell AG and/or its subsidiaries Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint ...
Page 291 - Noise emission levels; Temperature information; Waste from Electrical and Electronic Equipment (WEEE) directive; Product disposal
Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 53 dBA Ready 32 dBA Values are subject to change. See www.lexmark.com for cur...
Page 292 - Power consumption; Product power consumption
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Laser notice The printer is certified in the U.S. to conform to the r...
Page 293 - Power Saver; European Community (EC) directives conformity
Mode Description Power consumption (Watts) Printing The product is generating hard ‑ copy output from electronic inputs. 730 W (X860), 800 W (X862), 830 W (X864) Copying The product is generating hard ‑ copy output from hard ‑ copy original documents. 800 W (X860), 840 W (X862/X864) Scanning The pro...
Page 295 - Notice to users of the US telephone network: FCC requirements
Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Councilfor Terminal Attachments (ACTA). On the back of this equipment is a label that contains, among other information, aproduct ide...
Page 296 - Avis réservé aux utilisateurs du réseau téléphonique du Canada; Notice to users of the New Zealand telephone network
machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number orany other number for which charges exceed local or long-distance transmission charges.) See your user documentation in order to program this information into your fax machine. South Africa...
Page 298 - Regulatory notices for wireless products
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, MillenniumTower III, 1095 Budapest H...
Page 300 - Notice to users in the European Union
Notice to users in the European Union This product is in conformity with the protection requirements of EC Council directives 2004/108/EC, 2006/95/EC and2005/32/EC on the approximation and harmonization of the laws of the Member States relating to electromagneticcompatibility, safety of electrical e...
Page 301 - Statement of Limited Warranty
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ ΕΚ . English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with theessential...
Page 302 - Limited warranty; Limited warranty service
Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this product only if it was originally purchased ...
Page 303 - Additional rights
Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of printsproduced by any product. Warranty service does not include repair of failures caused by: —Modification or unauthorized attachments —Accidents, misuse, abus...
Page 304 - LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT; LEXMARK SOFTWARE LICENSE AGREEMENT
LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALLTHE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT. IF YOU DO NOTAGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WAR...
Page 306 - MICROSOFT CORPORATION NOTICES
9 ADDITIONAL SOFTWARE . This License Agreement applies to updates or supplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement. 10 TERM . This License Agreement is effective unless terminated or rejected. You may reject o...
Page 307 - ADOBE SYSTEMS INCORPORATED NOTICE
2 This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon whichMicrosoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288 . ADOBE SYSTEMS INCORPORATED NOTICE Contains Flash®, Flash® Lite™ and/or Reader® technology ...
Page 308 - Index; Numerics
Index Numerics 1,150 ‑‑ sheet tray loading 60 1565 Emulation error, loademulation option 2352,000 ‑ sheet dual input trays installing 37loading 60 2,000 ‑ sheet high capacity feeder installing 37 2000 ‑ sheet high capacity feeder loading 58 298.01 Scanner Missing 23530 Invalid refill, changecartridg...