Page 3 - Contents
Contents Safety information.........................................................................................................2 Introduction....................................................................................................................9 Finding information about the printe...
Page 9 - Introduction; Finding information about the printer
Introduction Finding information about the printer Quick Setup sheet Description Where to find The Quick Setup sheet gives you instructions for setting up hardware and software. You can find this document in the printer box or on theLexmark Web site at www.lexmark.com . User's Guide Description Wher...
Page 12 - Operating system notice; Wireless network compatibility
Record the following information (located on the store receipt and the back of the printer), and have it ready whenyou contact us so that we may serve you faster: • Machine Type number • Serial number • Date purchased • Store where purchased Operating system notice All features and functions are ope...
Page 13 - Setting up the printer; Checking the box contents
Setting up the printer Checking the box contents 1 2 3 1 2 4 5 3 W F I I P R IN T IN G 6 7 Name Description 1 Power supply cord Fits into the power supply attached to the back of the printer 2 Installation software CD • Installation software for the printer • Mac Help • User's Guide: Comprehensive V...
Page 14 - Understanding the parts of the printer
Understanding the parts of the printer W F I I P R IN T IN G 1 2 3 4 6 5 7 8 9 10 11 12 Use the To 1 • Turn the printer on and off. – If the printer is inactive for 30 minutes, the printer reverts to sleep mode to conserve energy. Press or start a print job to turn the printer back on. – When the pr...
Page 16 - Installing the printer software; Using the installation software CD (Windows users only)
1 2 3 4 Use the To 1 Power supply Connect the printer to a power source using the power cord. 1 Plug the power cord all the way into the power supply on the printer. 2 Plug the power cord into an electrical outlet that other electrical deviceshave been using. 1 2 3 If the light is not on, press . 2 ...
Page 17 - Understanding the printer software
3 Click Install . Using the installation software CD (Macintosh users only) 1 Close all open software applications. 2 Insert the software CD. 3 From the Finder desktop, double-click the printer CD icon that automatically appears. 4 Double-click the Install icon. 5 Follow the instructions on the comp...
Page 19 - Security Information
From here You can: Advanced • Change the appearance of the Printing Status window. • Turn printing voice notification on or off. • Change network printing settings. • Share information with us regarding how you use the printer. • Obtain software version information. • View ink levels and order new p...
Page 20 - Networking; General networking; Networking overview; Common home network configurations; Wired network example; Wireless network examples
Networking General networking Networking overview A network is a collection of devices such as computers, printers, Ethernet hubs, wireless access points, and routers connected together for communication through cables or through a wireless connection. A network can be eitherwired, wireless, or desi...
Page 22 - What information do I need and where do I find it?; Finding the MAC address
Scenario 3: Computer, laptop, and printer connected wirelessly without Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless access point. • The network has no connection to the Internet. Scenario 4: Laptop connected wirelessly to printer without Internet • A laptop i...
Page 23 - Printing a network setup page; Wireless networking; Finding IP addresses; How to locate a printer IP address
If you purchased the internal wireless print server separately, the MAC address appears on an adhesive label thatcame with the wireless print server. Attach the adhesive label to your printer so you will be able to find the MACaddress when you need it. UAA: XX XX XX XX XX XX Note: A list of MAC addr...
Page 24 - How to locate a computer IP address; Assigning an IP address; Finding the signal strength
How to locate a computer IP address 1 Do one of the following: • In Windows Vista, click All Programs Accessories Command Prompt . • In Windows XP, click Start Programs or All Programs Accessories Command Prompt . 2 Type ipconfig . 3 Press Enter . The IP address appears as four sets of n...
Page 25 - Advanced wireless setup; Creating an ad hoc wireless network using Windows; For Windows Vista users
A wireless network where each device communicates with others through a wireless access point (wireless router)is set up in infrastructure mode. All devices must have valid IP addresses and share the same SSID and channel.In addition, they must share the same SSID and channel as the wireless access ...
Page 26 - For Windows XP users
3 In the Connect to a Network dialog, click Set up a wireless ad-hoc (computer-to-computer) network , and then click Next . 4 Follow the instructions in the “Set up a wireless ad hoc network” wizard. As part of the setup: a Create a network name or SSID for the network between the computer and your ...
Page 28 - Loading paper and original documents; Loading paper
Loading paper and original documents Loading paper 1 Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facingyou. (If you are not sure which side is the printable side, see the instruct...
Page 31 - Loading banner paper
Loading banner paper You can load up to 20 sheets of banner paper at a time. 1 Remove all paper from the paper support before loading the banner paper. 2 Tear off only the number of pages needed to print the banner. 3 Place the required stack of banner paper on a flat surface behind the printer. 4 F...
Page 32 - Printing; Printing basic documents; Printing a document
Printing Printing basic documents Printing a document 1 Load paper. 2 With a document open, click File Print . 3 Click Properties , Preferences , Options , or Setup . 4 Adjust the settings. 5 Click OK . 6 Click OK or Print . Printing a Web page You can use the Toolbar to create a printer-friendly ...
Page 33 - Printing photos or images from a Web page; Printing multiple copies of a document
Printing photos or images from a Web page 1 Load paper. For best results, use photo or heavyweight matte paper, with the glossy or printable side facingyou. (If you are not sure which side is the printable side, see the instructions that came with the paper.) 2 Open a Web page with Microsoft Interne...
Page 35 - Printing specialty documents; Choosing compatible specialty paper types
Printing documents or photos from a removable storage device 1 Insert a memory card into a card slot, or insert a flash drive into the PictBridge port on the front of the printer. If there are documents or photos stored on the memory card or flash drive, a dialog appears on the computerscreen giving...
Page 39 - Changing printer settings; Saving and deleting print settings
Printing transparencies 1 Load up to 50 transparencies. 2 With a document open, click File Print . 3 Click OK or Print . Note: To prevent smudging, remove each transparency as it exits, and let it dry before stacking. Transparencies may require up to 15 minutes to dry. Printing a banner 1 With a d...
Page 40 - Resetting the printer to factory default settings; Printing on both sides of the paper (duplexing)
Resetting the printer to factory default settings 1 Make sure the printer is turned off. 2 Open the access cover and leave it open. 3 Press and hold . 4 While holding , press . 5 When the light blinks, release . 6 Close the access cover. 7 Wait for the light to stop blinking. The printer is reset to...
Page 41 - Printing on both sides of the paper (duplexing) automatically
Select To Manual Duplex a print job manually. You must select this option when printing two-sided jobs thatwill be printed on a size or type of paper other than letter- or A4-size plain paper (such asgreeting cards). Note: You can select to print the two-sided pages so they turn like the pages of a ...
Page 43 - Working with photos; Retrieving and managing photos; Inserting a memory card
Working with photos Retrieving and managing photos Inserting a memory card 1 Insert a memory card. • Insert the card with the brand name label facing to the left. • If there is an arrow on the card, make sure it points toward the printer. • Make sure you connect the memory card to the adapter that c...
Page 44 - Inserting a flash drive
3 When the computer recognizes that a memory card is installed, the message New photos have been found. What do you want to do? appears. If the printer does not read the memory card, remove and reinsert it. For more information, see “Memory cardtroubleshooting” on page 102. Note: The computer recogn...
Page 48 - Changing the Productivity Studio transfer settings; Editing photos; Cropping a photo
3 Click Library . From here, you can choose how you want to sort photos. You can also set the minimum file size for the phototo appear in the library. 4 Click OK . Changing the Productivity Studio transfer settings 1 From the desktop, double-click the Productivity Studio icon. 2 From the Tools menu,...
Page 51 - Printing photos
Changing the Brightness / Contrast settings of a photo 1 From the Productivity Studio Welcome Screen, click File Open to select the image you want to edit. 2 With an image open, click Enhancements . 3 Click Brightness / Contrast . 4 Adjust the brightness and contrast settings. You can preview the ...
Page 53 - Printing all photos from a memory device
6 When you have finished editing your text, click OK . 7 If you want to create another photo greeting card using a different style and/or photo, click Add New Card , and repeat step 3 on page 52 through step 6 on page 53. 8 If you want to print your photo greeting card, select Print your Photo Greet...
Page 55 - Printing photos from a digital camera using DPOF; Creating and viewing a slideshow
Printing photos from a digital camera using DPOF If your camera supports Digital Print Order Format (DPOF), you can use the camera to specify which photos to printand how many of each. The printer recognizes these settings when you connect the camera to the printer or insertthe memory card of the ca...
Page 56 - Maintaining the printer; Installing print cartridges
Maintaining the printer Installing print cartridges 1 Open the printer. 2 Remove the used print cartridge or cartridges. 3 If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, andinsert the cartridge in the left carrier. Warning: Do not touch t...
Page 57 - Removing a used print cartridge
6 Close the color cartridge carrier lid. 7 Close the printer. W F I I P R IN T IN G Note: The printer must be closed to start a new print job. 8 Press . Removing a used print cartridge 1 Make sure the printer is on. 2 Lift the access cover. The print cartridge carrier moves and stops at the loading ...
Page 58 - Using genuine Lexmark print cartridges; Refilling print cartridges
3 Press down on the cartridge carrier latch to raise the cartridge carrier lid. 4 Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper ...
Page 60 - Cleaning the exterior of the printer
4 Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, andthen wipe in the direction shown. 5 With another clean section of the cloth, repeat step 3 and step 4. 6 Let the nozzles and contacts dry completely. 7 Reinsert the print cartridges. 8 ...
Page 61 - Ordering print cartridges; Ordering paper and other supplies
Preserving the print cartridges • Keep new cartridges in their packaging until you are ready to install them. • Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. Thecartridges do not print correctly if left exposed for an extended period of ti...
Page 63 - Troubleshooting; Setup Troubleshooting; Power button is not lit; Press power button
Troubleshooting If you set up your printer on a wireless network, make sure: • The wireless network is working properly. • The computer and printer are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optimal performance ...
Page 64 - Power light and duplex light are blinking alternately
Power light is blinking The power light blinks when it detects errors in the printer. Note: If the light and the A light blink alternately, see “Power light and duplex light are blinking alternately” on page 64. These are possible solutions. Try one or more of the following: Check print cartridges M...
Page 66 - Software does not install; Check your operating system
Software does not install These are possible solutions. Try one or more of the following: Check your operating system The following operating systems are supported: Windows Vista, Windows XP, Windows 2000 with Service Pack 3or later, and Mac OS X. Check your system requirements Check that your compu...
Page 67 - Page does not print
Uninstall and reinstall software Uninstall the printer software, and then reinstall it. Page does not print These are possible solutions. Try one or more of the following: Check messages If an error message is displayed, see “Error messages on the computer screen” on page 104. Check power If the lig...
Page 68 - Removing and reinstalling the software; Solving printer communication problems; Make sure the printer is not in sleep mode; Understanding Warning levels
4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press to turn the printer on. Removing and reinstalling the software Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software”on page 68. Solving...
Page 69 - Enabling the USB port; Wireless troubleshooting; How do I find out what type of security my network is using?
6 Click Cancel on all New Hardware Found screens. 7 Insert the CD, and then follow the instructions on the computer screen to reinstall the software. Note: If the install screen does not appear automatically after you restart your computer, click Start Run , and then type D:\setup , where D is the...
Page 70 - Wi-Fi indicator light is orange; Wi-Fi indicator light is blinking orange during installation
Wi-Fi indicator light is orange These are possible solutions. Try one or more of the following: Check cable Make sure the installation cable is not connected to the printer. Configure the optional internal wireless print server Note: This solution does not apply to printers that have a pre-installed...
Page 72 - Run the wireless setup again; Wi-Fi indicator light is not lit; Check power
3 If the wireless access point (wireless router) responds, you will see several lines appear that start with “Replyfrom”. Turn off and restart the printer. 4 If the wireless access point (wireless router) does not respond, it will take several seconds and then you will see“Request timed out.” Try th...
Page 73 - Remove and reinstall the internal print server
Remove and reinstall the internal print server 1 Turn off your printer, and then unplug the power cord from the wall outlet. Warning: Failure to unplug the printer can cause damage to your printer and to the internal wireless print server. Make sure the printer is turned off and the power cord is un...
Page 74 - Check your security keys; WEP key
3 Reinstall the internal print server. Warning: Wireless print servers are easily damaged by static electricity. Touch something metal such as the printer frame before you touch the wireless print server. Check your security keys A security key is like a password. All devices on the same network sha...
Page 75 - Wireless network printer does not print
Wireless network printer does not print These are possible solutions. Try one or more of the following: Check power Make sure the light is on. Check cable • Make sure the power cable is connected to the printer and to the electrical outlet. • Make sure the USB cable or the installation cable is not ...
Page 76 - Wireless printer is no longer working
4 Verify that XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer. Note: The MAC address is located at the back of the printer beside the serial number. 5 If USB is selected instead: a Select t...
Page 77 - Changing wireless settings after installation
Ping the wireless access point Ping the wireless access point (wireless router) to make sure the network is working. For more information, see “Ping the access point” for Windows or Mac in the “Wireless troubleshooting” section Ping the printer Ping the printer to make sure it is on the network. For...
Page 79 - Check the installation cable; Checking your network name (Windows users only)
Check the installation cable 1 Disconnect the installation cable and check it for any obvious damage. 2 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. 3 Firmly plug the square end of the USB cable into the USB port on t...
Page 80 - Ping the printer; Run the Wireless Setup Utility (Windows users only)
3 If the wireless access point (wireless router) responds, you will see several lines appear that start with “Replyfrom”. Turn off and restart the printer. 4 If the wireless access point (wireless router) does not respond, after several seconds you will see “Requesttimed out.” a Do one of the follow...
Page 81 - Print troubleshooting; Partial document or photo prints; Check paper
3 Follow the instructions on the computer screen. Changing wireless settings after installation (Windows users only) To change your password, network name, or other wireless setting: 1 Click Programs or All Programs Lexmark 1500 Series . 2 Click Wireless Setup Utility . Note: You may be prompted t...
Page 82 - Check print cartridges; Poor text and graphic quality; Check ink
Check print cartridges If the document still does not have the print quality you want, follow these steps: 1 Align the print cartridges. For more information, see “Aligning the print cartridges” on page 59. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. F...
Page 85 - Ink levels seem to go down too quickly; A blank or incorrect page prints
Are you printing a large file? The ink levels displayed in the printer software are not updated during a print job; they represent the ink level at thebeginning of a print job. The ink levels may seem inconsistent in the Printing Status window when you are printinga large file. Ink levels seem to go...
Page 86 - Colors on printout are faded or differ from colors on the screen; Glossy photo paper or transparencies stick together
Make sure the TrueType font is available on the computer The font you are trying to print may not be available in the program font selection box. Not all fonts are designed tobe printed; make sure the font is a TrueType font. See the program documentation for more information. Make sure the document...
Page 89 - Checking the printer status; Windows Vista users only; Checking printer readiness; Make sure the printer has paper and is properly loaded
• For reduced print quality and faster print speed, select Quick Print . • For the default print quality, select Automatic . The paper type sensor determines the print quality based on the type of paper it detects loaded in the paper support. Adjust the application settings for the document Use a di...
Page 90 - Checking the Spool Settings for banner printing; Have you applied the fonts correctly in the program?
Remove the sticker and tape from the print cartridges 1 Lift the access cover. 2 Remove the print cartridges from the print cartridge carrier. 3 Make sure the sticker and tape are removed from the bottom and back of the cartridges. Do the print cartridges have ink? 1 Do one of the following: • In Wi...
Page 91 - Was the document formatted or created for the printer?; Printer is busy printing another job; Is there a problem with the connections?; Printing a test page
Was the document formatted or created for the printer? Windows may substitute different fonts. Line and page breaks may change with the font. Use the program thatcreated the document to fix these problems, and then save the changes for the next time you print. Printer is busy printing another job Wa...
Page 92 - Test page does not print; Make sure the printer is receiving power; Cable is not connected, is loose, or is damaged
Test page does not print These are possible solutions. Try one or more of the following: Make sure the printer is receiving power If the light is not on, the printer may not be receiving power. • Press . • Plug the printer into a different electrical outlet. • If the printer is plugged into a surge ...
Page 93 - Make sure the cable is not damaged or loose; Printer is plugged in but does not print; Make sure the printer is set as the default printer; Printer is trying to print to File; Check the status of the host computer and printer
Make sure the cable is not damaged or loose Make sure: • The USB cable is not damaged. • The light is on. For more information, see “Printer is plugged in but does not print.” Printer is plugged in but does not print These are possible solutions. Try one or more of the following: Make sure the print...
Page 95 - Restart the host computer and the remote computer; Printer is not able to communicate with the computer; Printer is out of paper; Updating the printer software; Make sure there is no problem with the connections
7 Click OK . 8 Click Close . 9 Make sure the new port has been selected on the Ports tab, and then click Apply . The new port is listed with the printer name. 10 Click OK . Restart the host computer and the remote computer Try printing again. Printer is not able to communicate with the computer The ...
Page 96 - Check the file types stored on the memory card or flash drive; Cannot print from digital camera using PictBridge; Make sure the camera is a PictBridge-enabled digital camera
Experiencing poor quality or incorrect output See the topic that best describes the problem. • Print is too dark or smudged • Vertical straight lines are not smooth • White lines appear in graphics or solid black areas • Characters are missing or unexpected • Colors on printout are faded or differ f...
Page 97 - Jams and misfeeds troubleshooting; Paper jam in the printer
Make sure the printer is properly communicating with the camera If the PictBridge connection is successful, the camera automatically switches to print mode, the PictBridge symbol appears on the camera display, or a message recognizing the connection appears on the camera display,depending on your ca...
Page 98 - Paper jam in the duplex unit
Paper jam in the duplex unit 1 Push down on the duplex latch as you grasp the duplex unit. 2 Pull out the duplex unit. 3 Firmly grasp the paper, and gently pull it out. 4 Push down on the duplex latch as you reinstall the duplex unit. 98
Page 100 - Check printer default and pause settings; Banner paper jams; Clear banner paper jams; Paper continues to jam; Are you using paper designed for an inkjet printer?
Check printer default and pause settings 1 Do one of the following: • In Windows Vista, click Control Panel Printers . • In Windows XP, click Start Settings Printers and Faxes . • In Windows 2000, click Start Settings Printers . 2 Double-click the print queue device. 3 Click Printer . • ...
Page 101 - Duplex unit does not operate correctly; Check paper size and type; Cartridge carrier jam; Remove any obstructions in the cartridge carrier
Duplex unit does not operate correctly These are possible solutions. Try one or more of the following: Check paper size and type Check the paper size and type to make sure the paper is supported by the printer. If you are using automaticduplexing, use only letter- or A4-size plain paper. Check for p...
Page 102 - Memory card troubleshooting; Memory card cannot be inserted; Check memory card type; Nothing happens when memory card is inserted; Reinsert the memory card
4 Reinstall the print cartridges. 5 Snap the lids closed. 6 Close the access cover. 7 Press . Memory card troubleshooting Memory card cannot be inserted There are possible solutions. Try one or more of the following: Check memory card type Make sure that the type of memory card you are using can be ...
Page 104 - Error messages on the computer screen; Clearing error messages; Left/Right Cartridge Missing; Is the printer receiving power?
Check to see if your printer or the computer is turned on Make sure that your printer and your computer are turned on. Check to see if your wireless connection is active If your wireless connection is down: 1 Do one of the following: • In Windows Vista, click Control Panel Printers . • In Window...
Page 106 - Print File Error; Unsupported file types found on memory card; Paper Jam
Print File Error To use the Print Files function, your printer must be connected to a computer, and both the printer and computermust be on. The error may include any of the following causes listed below. Cause Solution The printer failed to find an application or software onthe computer to print th...
Page 107 - Notices; Product information; UNITED STATES GOVERNMENT RIGHTS
Notices Product information Product name: Lexmark 1500 Series Machine type: 4118 Model(s): W22 W2E Edition notice June 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITH...
Page 109 - European EC directives conformity statement for radio products
Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer desinterférences NMB-003. European Community (EC) directives conformity This product is in conformity with the protectio...
Page 111 - Noise emission levels
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og...
Page 112 - ENERGY STAR; Power consumption; Product power consumption; Power Saver; Statement of Limited Warranty
ENERGY STAR Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic i...
Page 114 - LEXMARK LICENSE AGREEMENTS; CARTRIDGE LICENSE AGREEMENT
Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance ofLexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in thefollowing ...
Page 117 - Networking glossary
Networking glossary ad hoc mode A setting for a wireless device that lets it communicate directly with other wirelessdevices without an access point or router ad hoc network A wireless network that does not use an access point AutoIP address An IP address automatically assigned by a network device. ...
Page 119 - Index
Index A access cover 15ad hoc wireless network adding a printer usingWindows 27creating using Windows 25 adjusting brightnessautomatically 49, 51adjusting the hue of a photo 50adjusting the saturation of aphoto 50Advanced button 18aligning print cartridges 59assigning IP address 24automatic duplex 4...