LevelOne VOI-7011 - Manual

7 Memory Card Use the memory card as a name index for speed dialler or extensions.

8 2.3. Connection Diagram Note Public Switched Telephone Network (PSTN), which refers to the international telephone system based on copper wires carrying analog voice data Telephone service carried by the PSTN is often called plain old telephone service (POTS). LAN WAN Power Internet PSTN Optional ...

12 3. Web Configuration You may enter the IP address from PC Web browser to configure IP Phone. For example, enter http://192.168.1.100 from Web browser to display login page as follows. Enter the username and password into the blank field. The default settings are: Username: root Password: root Cli...

13 System Information After login, you will see the system information like firmware version, Codec, etc in this page. You may click the button list at the left hand side to configure the IP Phone. Caution VOI-7010 and VOI-7011 use different firmware format, check it carefully before upgrade

15 Input the Position (0~139), Name and URL, then click the ¡Add Phone¡ button to enter. Note URL can be either complete strings or numbers only, it depends on your service provider. Example Phone Name URL Select 1 David 221 □ 2 Bill [email protected] □ 3 Jone [email protected] □ 4

16 Speed Dial Setting For Speed Dial function you can add/delete Speed Dial number up to maximum 10 entries in Speed Dial Phone List.

18 3.2. Phone Setting The sub pages are as follows; Call Forward, SNTP, Volume, Melody (Ringer), DND, Auto Answer, Dial Plan, Flash Time, Call Waiting, Soft-key, Hotline and Alarm functions. Phone Setting Call Forward SNTP Volume Melody DND Auto Answer Dial Plan Flash Time Call Waiting Soft-key Hot ...

19 Call Forward You can have your incoming calls forwarded to a specified destination. You can select the forward mode and enter the forward URL. All Forward All incoming calls are forwarded to the URL you choose. Busy Forward The incoming calls are forwarded to the URL when your line is busy. No An...

20 All Fwd No Specify All Forward number Busy Fwd No Specify Busy Forward number No Answer Fwd No Specify No Answer Forward number No Answer Fwd Time Out Specify the time period before forward calls Note You have to set the Time Out Timer to start to forward the calls. It requires ¡Submit¡, ¡Save¡ a...

21 SNTP You can setup the primary and second SNTP Server IP Address, to get the date/time information. You may also set the Time Zone, and how long need to synchronize again. When you finished the setting, please click the ¡Submit¡ button. SNTP (Simple Network Time Protocol) SNTP is an acronym that ...

22 Volume Raise or lower the sound level by using the Volume Control. For example, if it is difficult to hear the other party's voice; raise the Handset Volume, or If the other party has difficulty hearing you; raise the Handset Gain level.

23 Handset Vol. Set the volume to hear from the handset Speaker Vol. Set the volume to hear from the Speaker Ringer Vol. Set the volume of ringer PSTN-Out Vol. Set the PSTN volume for you to hear Handset Gain Set the volume send out to the other side¡s handset Speaker Gain Set the volume send out to...

24 Ringer You may set ON the ringer and select different ringer type for Melody settings. Note Because the default ringer is ringer 1 , it means the setting will remain as off if you switch On and select ringer 1

25 DND (Do Not Disturb) You can setup the DND (Do Not Disturb) to keep the phone silence. You may set this feature when you are in a meeting or busy. DND Always All incoming call will be blocked when enabled DND Period Set a time period and the phone will be blocked during the time period When the t...

26 Auto Answer You may enable the Auto Answer function to answer the incoming call by FXO port. When the ring count exceeds the number set in Auto Answer Counter, the FXO port will auto answer and allow for extension calls from PSTN to VoIP and vice versa. For the incoming call from the Internet, th...

28 Dial Plan Dial plan and auto dial timer settings can be set in this page. The dial plan allows you to map the dialling into an easy-to-remember phone number system. The auto dial timer specifies the elapse time between the dialling digits.

29 When Drop prefix is ON and the dialling prefix is matched, the prefix will be dropped and replaced by the rule digits and followed by the rest of dialling digits. When Drop prefix is OFF and the dialling prefix is matched, the rule digits will be added before the dialling digits in accord with th...

30 Example 1 Drop Prefix No Replace Rule 1 002, 8613+8662 Result: a) Pressing 8613xxx will result in dialling out 002 8613 xxx b) Pressing 8662xxx will result in dialling out 002 8662 xxx Example 2 Drop Prefix Yes Replace Rule 2 006, 002+003+004+005+007+009 Result: a) Pressing 002xxx will result in ...

31 Example 4 Drop Prefix No Replace Rule 4 007, 5xxx+35xx+21xx Result: a) Pressing 5xxx will result in dialling out 007 5 xxx b) Pressing 534 will result in dialling out 534 (Not matched) c) Pressing 35xx will result in dialling out 007 35 xxx d) Pressing 356 will result in dialling out 356 (Not mat...

32 Auto dial Timer The inter-digit timer. Default is 5 seconds Use # as send key Enable or disable ¡#¡ key as send key Use * for IP dialling Enable or disable ¡*¡ key as IP dialling key

33 Flash Time Pressing quick on and off-hook (Flash) allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting. The flash time depends on your telephone exchange or host PBX. Note The Flash Time depends o...

34 Call Waiting You can enable the call waiting function in this page. It allows answering another coming call by pressing flash key while holding the current call. You may switch back to previous call by pressing flash key again. Note Flash key means On-hook and Off-hook in short period without han...

35 Soft-key You can configure the pickup and VMS key setting to co-work with IP PBX in this page. These keys are corresponding with Function keys [VMS] and [Pick Up] . IP Phone may pick up the incoming call for another IP Phone when registered in the same IP PBX. When you hear other IP Phone is ring...

36 Hot line When Hot Line mode is enabled, you just lift up the handset and the IP Phone will call the Hot line number immediately. The default for Hot Line mode is disabled. Note Hot-Line Mode is very convenient for IP calling to Public Switching Telephone Network (PSTN) number through FXO Gateway

37 Alarm You can set the IP Phone as Alarm clock, default is disabled. IP Phone starts ringing at time you configured, turn it off by press [Speaker Phone] or Off-hook . Note IP Phone rings different frequency while Alarm goes off.

38 3.3. Network You can check the Network status, and configure the WAN, LAN, DDNS, VLAN, DMZ, Virtual Server and PPTP settings in this section. Network Status WAN LAN DDNS VLAN DMZ Virtual Server PPTP

39 Network Status You can check and show the current Network settings in this page. Interface 0 shows WAN port status, and Interface 1 shows LAN port status.

40 WAN Settings The WAN setting is used to configure the Ethernet port connects to the ADSL Modem/Router, or Ethernet switch.

42 LAN Settings This embedded NAT is useful for ADSL users without NAT router, and it separates the WAN port from the LAN port to perform router IP address translation. Connect your PC to the LAN port, set your PC as DHCP Client mode, and then the PC will get an IP address from the IP Phone automati...

43 DDNS Setting DDNS (Dynamic DNS) A service that lets anyone on the Internet gain access to resources on your local network when the Internet address of that network is constantly changing. When it detects that the IP address of the cable or DSL modem has changed, it notifies the DDNS service provi...

45 VLAN Settings This function provides packets control over LAN, it must work with Ethernet switch supported. 802.1Q-compliant can be configured to transmit tagged or untagged frames. A tag field containing VLAN (and/or 802.1p priority) information can be inserted into an Ethernet frame. VLAN Packe...

46 User Priority (802.1P) Eight classes are defined by 802.1p. Highest priority is seven , which might go to network-critical traffic such as Routing Information Protocol. Values five and six might be for delay-sensitive applications such as interactive video and voice CFI CFI (Canonical format indi...

47 DMZ In computer networks, a DMZ (demilitarized zone) is a computer host or small network inserted as a "neutral zone" between a company's private network and the outside public network Enable the DMZ and enter the Host IP address into DMZ Host IP.

48 Virtual Server The IP Phone can be configured as a virtual server. This function is ideal for that remote users accessing Web or FTP services via the public IP address can be automatically redirected to local servers in the LAN. It also capable of port-redirection, when incoming traffic to a part...

49 For example, if use runs ftp server on the LAN, IP address is 192.168.1.8, port number is 21 as ftp standard. In this case, you can access your local network ftp server via Internet through Virtual Server enabled IP Phone. Application Diagram

50 PPTP Point-to-Point Tunnelling Protocol (PPTP) is a network protocol that enables the secure transfer of data from a remote client to a private enterprise server by creating a virtual private network (VPN) across TCP/IP-based data networks. PPTP supports on-demand, multi-protocol, virtual private...

51 PPTP Select On to enable PPTP function PPTP Server Enter PPTP Server¡s IP address or URL PPTP Username Enter login user name PPTP Password Enter password Application Diagram Note This PPTP function is designed to connect to VOI-9300 which enables secured tunnel between the Phone and IP PBX.

52 3.4. SIP Settings You can setup the Service Domain, Port Settings, Codec Settings, RTP Setting, RPort Setting and Other Settings for SIP Proxy Server registrations in this page. SIP Setting Service Domain Codec Codec ID Other

53 Understanding the SIP SIP, the Session Initiation Protocol, is a signalling protocol for Internet conferencing, telephony, presence, events notification and instant messaging. SIP was developed within the IETF MMUSIC (Multiparty Multimedia Session Control) working group, with work proceeding sinc...

54 Service Domain You may register up to three SIP accounts in the IP Phone. You can call your friends via firstly enabled SIP account and receive the phone calls from all the three SIP accounts. It supports 3 services, allow user register on different service providers. Click ¡Active¡ ON to enable ...

57 STUN Setting The STUN function must be enabled to work properly behind NAT when registered in SIP server. You may enter the STUN server IP address and the STUN port number. Please check your ITSP for STUN information.

58 Codec You can setup the Codec priority, RTP packet length, and VAD function in this page. Codecs basically convert analog signals to digital form and vice versa.

60 sample, thereby resulting in total required bandwidths of 32,000, 24,000, or 16,000 bps. G.729 The G.729 and G.729A conjugate structure algebraic code excited linear prediction (CS-ACELP) coding scheme also compresses PCM using advanced codebook technology. It uses 8000 bps of total bandwidth. G....

61 Codec ID You can setup the Codec ID in this page. You need to follow the ITSP suggestion to setup these items. Note Two VoIP devices with different Codec ID will cause the interoperability issue. If you are talking with others got some problems, you may ask the other one what kind of Codec ID he ...

62 Other Settings You can setup the Hold by RFC and QoS in this page. To change these settings please follows your ITSP information. The QoS is used to set the voice packet priority. Higher value other than zero will get higher priority for the voice packets in Internet. However, the QoS function st...

63 3.5. Others Auto Configuration function can be used to download the original configurations stored in the TFTP or FTP server. Others Auto Config FXO Port MAC Clone Tones Advanced

64 Auto Config This feature allows service provider to provision their customer's IP Phone, end-to-end. By employing a TFTP / FTP / HTTP server, the provisioning server writes the configuration files needed to automatically configure the IP Phone. Before enabling this auto configuration, you must se...

65 FXO Port The FXO Port is to configure and match the PSTN line impedance for each country. This setting relates to your local telecom or Private Branch eXchange (PBX) system Note FXO Port setting is for the VOI-7011 only

66 MAC Clone The MAC Clone function is to clone the MAC when only one MAC is available from ITSP. Enable it to copy the MAC address of the Ethernet Card installed by your ISP and replace the WAN MAC address with the MAC address of the IP Phone. Note It is not recommended that you change the default ...

67 Tones The Tone setting can be adjusted to generate Dial tone, Ring tone, Ring Back tone, and Busy tone for different countries Note To meet your current system tone settings, please refer to PBX technical manual or ask telecom technician.

68 Advanced The advanced settings might be useful for some network requirements. The ICMP function is to echo when someone ping this device. This can prevent from hacker attacking the device by not echoing. ICMP Not Echo ICMP is used to acknowledge and echo for the Ping request. IP Phone will echo f...

71 3.8. Update User can update the IP Phone firmware when new firmware is available. Make sure no power off during the firmware upgrade. Update New Firmware Auto Update Default Caution VOI-7010 and VOI-7011 use different firmware format, check it carefully before upgrade

72 Update Firmware The IP Phone provides two methods, HTTP or TFTP, to update new firmware as the following steps: 1. Select the firmware code type, Risc or DSP code. (mostly for Risc code) 2. Click the ¡Browse¡ button to choose the updated file location for HTTP download, or 3. Select TFTP and ente...

74 Auto Update Settings The IP Phone provides three methods, TFTP, FTP or HTTP, to update new firmware as the following steps

75 Note This function is mainly for your ISP settings only, ask your network administrator before change any parameters. Default Setting You can restore the IP Phone to factory default in this page. By clicking the ¡Restore¡ button, the IP Phone will restore to default and automatically restart agai...

77 4. LCD Display and Keypad You can use keypad to configure and to check the status of IP Phone. Make sure that the WAN port is connected to ADSL Ethernet, or you may hear a busy tone from the telephone.

85 2 Codec 1 Codec type G.711 uLaw: G.711 uLaw G.711 aLaw: G.711 aLaw G.723: G.723.1 G.729: G.729A G.726-16: G.726 16Kbps G.726-24: G.726 24Kbps G.726-32: G.726 32Kbps G.726-40: G.726 40Kbps 2 VAD Voice Activity Detection Enable/Disable. 3 RTP Setting 1 Outband DTMF: Outband DTMF Enabled/Disabled 2 ...

86 6. NAT Transversal 1 STUN setting 1.STUN: STUN Enabled/Disabled 2.STUN server: Server IP Address 7. Administrator 1 Auto Config 1 Config Mode: Select Disable/TFTP/FTP/HTTP for auto config function with server. 2 TFTP server: Set the TFTP server IP address. 3 FTP server: Set the FTP server IP addr...

87 5. Application Example You can use PC Web browser to configure IP Phone. For example, enter http://192.168.1.100 from PC web browser. A. ADSL Connections with NAT enabled in IP Phone B. ADSL Connections with external NAT Router

98 5.7. FreeWorld Dialup (FWD) Applications: This shows how to use FWD as an example for free ITSP provider. The applications are for both parties registered to FWD SIP server. Visit FWD web site and sign up for a new registered account number. Follow the instructions for registration. After finishe...

99 SIP Settings You have to enter the Display Name, User Name, Registered Name, Registered Password, Domain Server, Proxy Server, Outbound Proxy. After finished the setting, click the Submit button and the Save Change button. The IP Phone will reboot automatically. After boot up, the SIP setting pag...

100 Codec Setting Callings: 1. Pick up the phone, and the LCD will show FWD phone number <636346>. 2. Press 12345 to call the party with registered FWD phone number 12345. In a moment, you should hear the ring back tone, and wait for the called party to answer.

103 7. Trouble Shooting 7.1. Do not hear dial tone? When you pick up the phone and hear a busy tone, it indicates the WAN port is NOT connected. The LCD will show Ethernet Error! Make sure the ADSL Ethernet cable is connected to the WAN port of IP Phone and Power Reset again. 7.2. Can not access web...