Page 2 - under Appendix A “Notices” on page 85.
Note: Before using this information and the product it supports, be sure to read the general information under Appendix A “Notices” on page 85. Second Edition (August 2013) © Copyright Lenovo 2013. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Adm...
Page 3 - Contents; iii
Contents About this manual. . . . . . . . . . . iii Chapter 1. Safety information . . . . . 1 General safety . . . . . . . . . . . . . . . 1 Electrical safety . . . . . . . . . . . . . . 1 Safety inspection guide . . . . . . . . . . . 3 Handling devices that are sensitive to electrostaticdischarge ....
Page 4 - ii
Page 5 - About this manual; this manual to troubleshoot problems effectively.
About this manual This manual provides service and reference information for the following Lenovo ® products. Machine Machine Type (MT) Lenovo V4400u 20241 This manual provides information about the computer features, specifications, component locations,hardware replacement procedures, and parts lis...
Page 6 - iv
Page 7 - Chapter 1. Safety information; General safety
Chapter 1. Safety information This chapter presents following safety information that you need to be familiar with before you service aLenovo notebook computer.• “General safety” on page 1 • “Electrical safety” on page 1 • “Safety inspection guide” on page 3 • “Handling devices that are sensitive to...
Page 10 - Grounding requirements; DANGER
• Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even...
Page 27 - Chapter 2. General checkout; “What to do first” on page 21; What to do first; The following are not covered under warranty:
Chapter 2. General checkout This chapter contains the following topics:• “What to do first” on page 21 • “Power system checkout” on page 22 Before you go to the checkout instructions, ensure that you read the following important notes. Important notes: • Only certified trained personnel should servi...
Page 29 - Start
• If the voltage is acceptable, do the following: a. Replace the system board.b. If the problem persists, call the Customer Support Center. Note: Noise from the ac power adapter does not always indicate a defect. Checking operational charging To check whether the battery pack charges properly during...
Page 30 - Replace the system board if the new battery pack is not charged.
5. Replace the system board if the new battery pack is not charged. 24 Hardware Maintenance Manual
Page 31 - Chapter 3. Important service information; Recovering the computer settings; Supervisor password; Power management
Chapter 3. Important service information This chapter presents the following information:• “Recovering the computer settings” on page 25 • “Using passwords” on page 25 • “Power management” on page 25 Recovering the computer settings This topic provides information about the recovery programs that ar...
Page 35 - Chapter 4. Status indicators
Chapter 4. Status indicators This topic presents the system status indicators that show the status of the computer. 1 2 3 Table 1. Status indicators Indicator Meaning 1 Active ProtectionSystem ™ status indicator Your computer might come with an APS status indicator. When this indicator is on,the APS...
Page 37 - Chapter 5. Fn key combinations
Chapter 5. Fn key combinations The following table describes the functions of Fn key combinations. Table 2. Function key combinations Key combination Description Fn+Esc Turns on or off the camera. Fn+Space Enables or disables the keyboard light. (?) Fn+F1 Puts the computer into sleep mode. To resume...
Page 39 - This chapter provides information about component locations.; Locating computer controls, connectors, and indicators
Chapter 6. Locations This chapter provides information about component locations. Locating computer controls, connectors, and indicators This topic introduces the locations of the computer controls, connectors, and indicators. Front view 1 2 2 3 8 9 11 12 10 4 5 6 7 Figure 1. Front view 1 Camera 7 M...
Page 40 - Bottom view; Locating FRUs and CRUs; “Major FRUs and CRUs” on page 35
Bottom view 1 2 Figure 2. Bottom view 1 Speakers 2 Integrated battery Note: The memory modules, hard disk drive, and wireless cards are located underneath the bottom slot cover. Locating FRUs and CRUs This topic introduces the following service parts:• “Major FRUs and CRUs” on page 35 • “LCD FRUs an...
Page 41 - Major FRUs and CRUs
– Optional-service CRUs: These CRUs are isolated parts within the computer that are concealed by an access panel that is typically secured by more than two screws. Once the access panel is removed, the specificCRU is visible. Major FRUs and CRUs 13 14 15 16 17 18 19 20 12 11 1 2 3 4 5 6 7 8 9 10 Tab...
Page 42 - LCD FRUs and CRUs
Table 3. Major FRUs and CRUs (continued) No. FRU description CRU ID 12 Speakers N 13 Wireless LAN card N 14 M.2 solid-state drive N 15 Memory module N 16 System board N 17 Backup battery N 18 Touch pad and touch pad bracket N 19 LED board N 20 Lenovo OneLink connector cover N LCD FRUs and CRUs Lenov...
Page 43 - Looking up FRU information
Table 4. LCD FRUs No. FRU description CRU ID 1 LCD Bezel N 2 Camera and microphones board N 3 Hinges N 4 Antennas N 5 LCD cover N 6 LCD cable N 7 LCD panel N 8 LCD bezel N Looking up FRU information For detailed FRU information, including part numbers, descriptions, and substitution part numbers, go...
Page 45 - Chapter 7. FRU replacement notices; Installation of self-service CRUs is your responsibility. For; Important notice for replacing FRUs; Download Drivers & Software
Chapter 7. FRU replacement notices This chapter presents notices related to removing and replacing parts. Read this chapter carefully beforereplacing any FRU. CRU statement for customers: You can resolve some problems with your product with a replacement part you can install yourself, calleda “Custo...
Page 46 - original FRU before you continue.; Screw notices; Do the following when you are servicing the computer:; Plastic to plastic
• If you are instructed to replace a FRU but the replacement does not solve the problem, reinstall the original FRU before you continue. • Some computers have both a processor board and a system board. If you are instructed to replace either the processor board or the system board, but the replaceme...
Page 47 - Chapter 8. Removing or replacing a FRU; General guidelines; the risk of damaging parts.
Chapter 8. Removing or replacing a FRU This chapter provides instructions on how to remove or replace a FRU. CRU statement for customers: You can resolve some problems with your product with a replacement part you can install yourself, calleda “Customer Replaceable Unit” or “CRU.” Some CRUs are desi...
Page 48 - 010 Lenovo OneLink connector cover; Removal steps of the Lenovo OneLink connector cover
1010 Lenovo OneLink connector cover Removal steps of the Lenovo OneLink connector cover Remove the connector cover as shown in the following illustration. Note: Ensure that you reattach the connector cover to the Lenovo OneLink connector after finishing the servicing. 42 Hardware Maintenance Manual
Page 49 - Removal steps of the base cover; Remove the screws; Applying labels to the base cover
1020 Base cover Removal steps of the base cover Remove the screws 1 , and then remove the base cover 2 . 1 1 1 1 2 1 1 1 1 Step Screw (quantity) Color Torque 1 M2 × 4.5 mm, flat-head, nylon-coated (8) Black 0.181 Nm(1.85 kgf-cm) Applying labels to the base cover The new base cover is shipped with a ...
Page 50 - Removal steps of the Battery pack
1 2 3 1 CECP label 3 Genuine Microsoft label 2 S/N label 1030 Battery pack For access, remove this FRU:“1020 Base cover” on page 43 Removal steps of the Battery pack DANGER Use only the battery specified in the parts list for your computer. Any other battery could igniteor explode. 44 Hardware Maint...
Page 51 - Remove the battery pack; Removal steps of the backup battery
Disconnect the connector 1 , and then remove the screw 2 . 1 2 2 2 Step Screw (quantity) Color Torque 2 M2 × 4 mm, flat-head, nylon-coated (3) Black 0.181 Nm(1.85 kgf-cm) Remove the battery pack 3 . 3 When installing: Ensure that the connector is firmly attached. 1040 Backup battery For access, remo...
Page 52 - Removal steps of the memory modules; Release the two latches on both edges of the socket at the same time
Disconnect the connector 1 and then remove the backup battery 2 . 1 2 1050 Memory modules For access, remove this FRU:“1020 Base cover” on page 43 Removal steps of the memory modules Release the two latches on both edges of the socket at the same time 1 , and then carefully remove the memory module ...
Page 53 - 060 PCI Express Mini Card for wireless LAN; Removal steps of the PCI Express Mini Card for wireless LAN; . Then remove the screw; Remove the PCI Express Mini Card for wireless LAN.
1060 PCI Express Mini Card for wireless LAN For access, remove this FRU:“1020 Base cover” on page 43 Removal steps of the PCI Express Mini Card for wireless LAN Unplug the connectors by using the antenna RF connector or pick up the connectors with your fingers andgently unplug them 1 . Then remove t...
Page 54 - handling can cause damage and permanent loss of data.; Removal steps of the M.2 solid-state drive; Remove the screw; 080 Hard disk drive assembly
Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of data. • Before removing the drive, have the user make a backup copy of all the information on it if possible. • Never remove the dr...
Page 55 - Important notice for replacing a hard disk drive; Removal steps of the hard disk drive assembly
Important notice for replacing a hard disk drive Always try to run a low-level format before replacing a hard disk drive. This will cause all customer data onthe hard disk to be lost. Ensure that the customer has a current backup of the data before doing this task. Attention: • Do not drop the drive...
Page 56 - Removal steps of the hard disk drive bracket
Remove the hard disk drive from the slot 2 . 2 When installing: Ensure that the hard disk drive connector is attached firmly. Removal steps of the hard disk drive bracket Remove the screws 1 . 1 1 1 1 Step Screw (quantity) Color Torque 1 M3 × 3 mm, flat-head, nylon-coated (4) Silver 0.392 Nm(4.0 kgf...
Page 57 - Remove the hard disk drive bracket; 090 Fingerprint board bracket and fingerprint board
Remove the hard disk drive bracket 2 . 2 1090 Fingerprint board bracket and fingerprint board For access, remove this FRU:“1020 Base cover” on page 43 Removal steps of the fingerprint board bracket and fingerprint board Remove the screw 1 , and then remove the fingerprint board bracket 2 . 2 1 Step ...
Page 59 - Removal steps of the speaker assembly; Detach the connector; Remove the speaker assembly
Removal steps of the speaker assembly Detach the connector 1 and then remove the screws and 2 . 2 2 1 Step Screw (quantity) Color Torque 2 M2.5 × 2.5 mm, flat-head, nylon-coated (2) Black 0.392 Nm(4.0 kgf-cm) Remove the speaker assembly 3 . 3 3 1110 Touch panel For access, remove these FRUs in order...
Page 60 - Removal steps of the touch panel; Ensure that the connector is attached firmly to the system board.
Removal steps of the touch panel Detach the connector 1 2 , and then remove the screws 3 . 1 1 2 3 3 3 3 Step Screw (quantity) Color Torque 3 M2 × 3 mm, flat-head, nylon-coated (4) Black 0.181 Nm(1.85 kgf-cm) When installing: Ensure that the connector is attached firmly to the system board. Remove t...
Page 61 - 130 Media card reader slot board
Remove the touch panel 5 . 1 5 1120 Hall sensor For access, remove these FRUs in order:• “1020 Base cover” on page 43 • “1030 Battery pack” on page 44 • “1100 Speaker assembly” on page 52 Removal steps of the fingerprint board bracket and fingerprint board Remove the screw 1 , and then remove the ha...
Page 62 - Removal steps of the media card reader slot board; Detach the cable
• “1020 Base cover” on page 43 • “1030 Battery pack” on page 44 • “1100 Speaker assembly” on page 52 Removal steps of the media card reader slot board Detach the cable 1 , and then detach the connector 2 3 . 1 2 3 When installing: Ensure that the cable is firmly attached to the system board. 56 Hard...
Page 63 - 140 Thermal module assembly; Removal steps of the thermal module assembly; Remove the cables that aligned on the thermal module assembly.
Remove the screw 4 , and then remove the media card reader slot board 5 6 . 4 5 Step Screw (quantity) Color Torque 4 M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm(1.85 kgf-cm) 0 6 7 1140 Thermal module assembly For access, remove this FRU:“1020 Base cover” on page 43 Removal steps of the the...
Page 65 - “1080 Hard disk drive assembly” on page 48; Important notice for replacing the system board; • Do not apply any excessive force to a system board.
For models with an integrated thermal module assembly a For models with a discrete thermal module assembly a b 1150 System board assembly For access, remove these FRUs in order:• “1020 Base cover” on page 43 • “1030 Battery pack” on page 44 • “1080 Hard disk drive assembly” on page 48 • “1070 M.2 so...
Page 66 - or a corrugated conductive surface.; Locating major sensitive components on the system board; Microprocessor; For models with an integrated thermal module assembly
• When you put a system board down, be sure to put it only on a padded surface such as an ESD mat or a corrugated conductive surface. Locating major sensitive components on the system board Attention: The following components mounted on a system board are extremely sensitive. Improper handling of a ...
Page 67 - Removal steps of the system board assembly; Detach the connectors.
Removal steps of the system board assembly Detach the connectors. 1 2 11 9 10 8 7 6 5 3 4 When installing: Ensure that all the connectors are firmly attached. Remove the screws. 12 12 12 12 13 13 Step Screw (quantity) Color Torque 12 M2 × 4 mm, flat-head, nylon-coated (4) Black 0.181 Nm(1.85 kgf-cm)...
Page 68 - Removal steps of the I/O board
Remove the system board. 14 1160 I/O board For access, remove these FRUs in order:• “1020 Base cover” on page 43 • “1030 Battery pack” on page 44 • “1080 Hard disk drive assembly” on page 48 Removal steps of the I/O board Detach the connector 1 . 1 When installing: Ensure that the connector is attac...
Page 69 - Removal steps of the thermal sensor
Remove the screws 2 , and then remove the I/O board 3 . 3 2 2 Step Screw (quantity) Color Torque 2 M2 × 4 mm, flat-head, nylon-coated (2) Black 0.181 Nm(1.85 kgf-cm) 1170 Thermal sensor For access, remove these FRUs in order:• “1020 Base cover” on page 43 • “1030 Battery pack” on page 44 • “1080 Har...
Page 70 - For models with non-touch panel; Removal steps of the LCD unit; Ensure that the connectors are firmly attached.
Remove the screw 2 and then remove the thermal sensor 3 . 2 3 Step Screw (quantity) Color Torque 2 M2.5 × 5 mm, flat-head, nylon-coated (1) Black 0.392 Nm(4.0 kgf-cm) For models with non-touch panel 2010 LCD Unit For access, remove these FRUs in order:• “1020 Base cover” on page 43 • “1030 Battery p...
Page 72 - the cables to be damaged by the cable guides, or a wire to be broken.; 030 Touch control board and LCD panel; Removal steps of the touch control board
Attention: When you route the cables, ensure that they are not subject to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken. 2030 Touch control board and LCD panel For access, remove these FRUs in order:• “1020 Base cover” on page 43 • “1030 Batter...
Page 74 - Removal steps of the LCD panel
Removal steps of the LCD panel 9 9 9 9 Step Screw (quantity) Color Torque 9 M2 × 3 mm, flat-head, nylon-coated (4) Black 0.181 Nm(1.85 kgf-cm) 11 10 10 10 10 10 10 10 10 10 10 10 10 10 10 13 14 12 68 Hardware Maintenance Manual
Page 75 - Removal steps of the LCD hinge cap; Removal steps of the LCD hinge
2020 LCD hinge kit For access, remove these FRUs in order:• “1020 Base cover” on page 43 • “1030 Battery pack” on page 44 • “2010 LCD Unit” on page 64 Removal steps of the LCD hinge cap Remove the screws 1 . 2 1 1 Step Screw (quantity) Color Torque 1 M2 × 4 mm, flat-head, nylon-coated (2) Black 0.18...
Page 76 - “2030 Touch control board and LCD panel” on page 66
2 2 2040 Camera-and-microphone-combo card For access, remove these FRUs in order:• “1020 Base cover” on page 43 • “1030 Battery pack” on page 44 • “2010 LCD Unit” on page 64 • “2020 LCD hinge kit” on page 69 • “2030 Touch control board and LCD panel” on page 66 70 Hardware Maintenance Manual
Page 78 - Removal steps of the LCD cable assembly; 050 Antenna kit and LCD rear cover
Removal steps of the LCD cable assembly 1 1 1 1 1 1 1 2 2 2 2 2 2050 Antenna kit and LCD rear cover For access, remove these FRUs in order:• “1020 Base cover” on page 43 • “1030 Battery pack” on page 44 • “2010 LCD Unit” on page 64 • “2030 Touch control board and LCD panel” on page 66 • “2040 Camera...
Page 79 - Removal steps of the antenna kit and LCD rear cover; damage the cables and wires.
Removal steps of the antenna kit and LCD rear cover 1 1 2 2 Cable routing: Route the antenna cables along the cable guides and secure the antenna boards with tapes. Attention: When you route the cables, ensure that they are not subject to any tension. Tension could damage the cables and wires. Chapt...
Page 80 - Antenna locations; For models with touch panel
Antenna locations b a a Wireless LAN auxiliary antenna (black) b Wireless LAN main antenna (gray) For models with touch panel 2010 LCD Unit For access, remove these FRUs in order:• “1020 Base cover” on page 43 • “1030 Battery pack” on page 44 Removal steps of the LCD unit 1 2 When installing: Ensure...
Page 87 - “2030 Touch control board and LCD panel” on page 77
2040 Camera-and-microphone-combo card For access, remove these FRUs in order:• “1020 Base cover” on page 43 • “1030 Battery pack” on page 44 • “2010 LCD Unit” on page 74 • “2020 LCD hinge kit” on page 76 • “2030 Touch control board and LCD panel” on page 77 Removal steps of the camera-and-microphone...
Page 92 - Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: LenovoOneKey Microsoft and Windows are trademarks of the Microsoft group of companies. Other company, product, or service names may be trademarks or service marks of others. 86 Hardware Maintenance...