Page 5 - Contents; Chapter 3. Configurations
Contents Preface . . . . . . . . . . . . . . . v Chapter 1. Overview . . . . . . . . . 1 Predesktop Area . . . . . . . . . . . . . 1 Windows environment . . . . . . . . . . . 2 Rejuvenating . . . . . . . . . . . . . . 2 Hints and Tips . . . . . . . . . . . . . . 3 Chapter 2. Installation . . . . . ....
Page 6 - iv
Page 7 - Preface; Rescue and Recovery Deployment Guide
Preface Information presented in this guide is to support Lenovo computers installed withthe ThinkVantage ® Rescue and Recovery ® program. The Rescue and Recovery program is an essential tool that enables users andadministrators to restore backups, access files, diagnose problems, and makeEthernet c...
Page 9 - Predesktop Area; Rescue and Restore
Chapter 1. Overview The Rescue and Recovery program represents a unique combination ofThinkVantage Technologies. This integrated application provides a suite ofpowerful tools that can be used even if the Microsoft Windows operating systemwill not start. The Rescue and Recovery program has the follow...
Page 11 - For more information, see “Rejuvenation” on page 16.; Hints and Tips; For hints and tips on using the Rescue and Recovery program, see the
For more information, see “Rejuvenation” on page 16. Hints and Tips For hints and tips on using the Rescue and Recovery program, see the Rescue and Recovery v4.3 Considerations document located at: http://www.lenovo.com/support Chapter 1. Overview 3
Page 13 - Chapter 2. Installation; Installation considerations; cannot be installed on the Windows 7
Chapter 2. Installation Prior to installing the Rescue and Recovery program, you can customize theRescue and Recovery XML file for your enterprise and then deploy it to clientsystems. The XML file packaged with the Rescue and Recovery program is namedrnrdeploy.xml. Once the XML file is customized an...
Page 14 - Requirements for Lenovo computers; Installation requirements:
Installing the Rescue and Recovery program The Rescue and Recovery installation package was developed with InstallShield10.5 Premier as a Basic MSI project. InstallShield Premier 10.5 uses the WindowsInstaller to install applications, which gives administrators many capabilities tocustomize installa...
Page 15 - Installation components; Administrative installation procedure
Note: For the Rescue and Recovery program, the OEM computers hard disk drive must be configured according to recommendations in “Scenario 2 - Installing onOEM systems” on page 54. Support for booting from external media (CD/DVD and USB): Non-Lenovo computer and devices (USB hard disk drive, CD-R/RW,...
Page 16 - Installation log files
setup.exe /a An administrative installation presents a wizard that prompts the administrativeuser to specify the locations for unpacking the setup files. The default extractlocation is C:\. You can choose a new location which may include drives otherthan C:\. For example, other local drives or mappe...
Page 17 - Rescue and Recovery installation; Individual language files for Large Enterprise
actions performed by the Add/Remove Programs applet from Control Panel. The log file is not created when your are running the setup.exe file directly from theMSI package. To create a log file for all MSI actions, you can enable the loggingpolicy in the registry. To do this, create the following valu...
Page 19 - Rescue and Recovery custom public properties; Including the Rescue and Recovery program in a disk image
v Russian v Spanish v Swedish v Simplified Chinese v Traditional Chinese Rescue and Recovery custom public properties The installation package for the Rescue and Recovery program contains a set ofcustom public properties that can be set on the command line when running theinstallation. The available...
Page 20 - Minimum script files:
Using PowerQuest Drive Image based tools with Rescue andRecovery If the PowerQuest DeployCenter tool PQIMGCTR is installed in the followinglocation (X:\PQ), you can create and deploy an image with the Rescue andRecovery program with the following scripts: Minimum script files: Table 4. X:\PQ\RRUSAVE...
Page 21 - Using Symantec Ghost-based tools with Rescue and Recovery; to; Rescue and Recovery environmental variables; has the Rescue and Recovery program installed.; Compatibility with BitLocker; Compatibility with BitLocker without TPM; Run; Start; menu. The Group Policy Editor window opens.
Using WIM files, ImageX, and Windows 7 Windows 7 deployment is based on disk imaging using ImageX. ImageX utilizesfile-based imaging with WIM files instead of sector-based image formats.Considering this formatting development, use the scenario in “Scenario 6 -Performing a Bare Metal Restore from an ...
Page 23 - XML and ADM file configurations; ThinkVantage Technologies XML/ADM Supplement; Recovery methods
Chapter 3. Configurations This chapter provides information that you will need to configure the Rescue andRecovery program for your enterprise. Within this chapter, you will find thefollowing topics: v “XML and ADM file configurations” v “Recovery methods” v “Backups” on page 20 v “Rescue and Recove...
Page 24 - Restore system drive only; Restore your system from a
Single file restore Single file restore prompts the user for the Backup Storage location, and then theuser selects a backup. The Rescue and Recovery program will display files that theuser is authorized to access. The user then selects the files, folders, or both to berestored and the system will re...
Page 25 - Click; Next; to begin the restoration process.; OK; Full restore; Customizing the recovery process
a. Select the appropriate drive from the drop-down menu of available drives.Backup files on the selected drive are displayed by the Rescue andRecovery interface. b. Select the backup file that you want to use to rejuvenate your system. c. Click Next . d. Confirm that the selected backup is the one t...
Page 26 - Preinstallation setup; Personalization files:; Personalization files are customized by defining the settings
Various types of recovery methods can be used to renew computer systems. TheBase Software Administrator program utilizes the full factory recovery method andthe custom factory recovery method. The full factory recovery method restores thefactory contents of the hard drive that consists of components...
Page 27 - Command line interface:; The following executable supports a command line
Table 9. General settings Setting Windows control filekeyword Description Name FullName= Sets the user name for thecomputer. Organization OrgName= Sets the organization thecomputer belongs to, such asa specific department orlocation. Time zone TimeZone= Sets the time zone for thecomputer. The Networ...
Page 28 - The executable returns the following codes:; Backups; Here is a description of the structure for the scheduler:
Table 11. Switches (continued) Switch Description /SILENT Suppresses any message boxes for error orsuccessful completion. (For return codes, thefollowing table.) /BOOTSP Takes an explicit Y or N value to indicatewhether the service partition should be setactive. For example, /BOOTSP=Y. A value ofN a...
Page 29 - Sysprep Backup/Restore; Sysprep backup changes in Windows 7; Generalize; Restore a Sysprep Backup
In the Rescue and Recovery ADM file, there is an option to configure the ScheduleTask 1 and Schedule Task 2 settings. The following registry keys must be added forthe scheduled tasks: v For Schedule Task 1, this key is HKLM\Software\Lenovo\Scheduler\tasks\task1 v For Schedule Task 2, this key is HKL...
Page 30 - Mapping a network drive for backups; Setting up user accounts for network backups; only; Capturing a Sysprep utility image in the base backup; Individual language files for large enterprise
were taken using Sysprep. Rejuvenating or restoring the operating system andapplications will not work with a Sysprep base backup. Mapping a network drive for backups The mapping network drive function relies on the registry settings located atHKLM\Software\Lenovo\MND. The Universal Naming Conventio...
Page 31 - pass; System Restore in Progress
With reboot at the end, enter the following command: : Silent install using the MSI with a reboot: Type the following command on one line start /WAIT msiexec /i "C:\TVTRR\Rescue and Recovery.msi" /qn With reboot suppressed, enter the following command: : Silent install using the MSI without ...
Page 32 - System Restore in
at:http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#rnr 3. If you want to exclude .mpg and .jpg files from the backups, set the registryentry to include them at: HKLM\SOFTWARE\Lenovo\Rescue andRecovery\Settings\BackupList. For more information on including andexcluding backups w...
Page 33 - Supported Sysprep multiple drive configurations; partitions are changed after running the Sysprep backup.; Password Persistence; EFS file limitation; Hide; the; No Battery
Supported Sysprep multiple drive configurations Windows PE drive enumeration may be different than the Windows mainoperating system enumeration for Primary partitions. If you wish to backup to apartition other than C:\ Primary, you must set the Backup partition type toExtended. Note: Backups will fa...
Page 34 - Include and exclude backup files with registry settings; Setting the base backup location:; The following registry entry will set a base
For more information on Active Directory configurations for the Rescue andRecovery program using Group Policy, see the accompanying XML/ADMSupplement for the deployment guide located on the ThinkVantage TechnologiesAdministrator Tools page:http://www.lenovo.com/support/site.wss/document.do?lndocid=T...
Page 36 - Trouble ticket; Req 115 Trouble Ticket; Rescue and Recovery interface switching; If the; Simplified User Interface; setting is disabled, the advanced user interface
x=?:\Documents and Settings\*\Local Settings\History\*X=?:\Documents and Settings\*\Local Settings\Temp\*x=?:\Documents and Settings\*\Local Settings\Temporary Internet Files\*x=?:\Documents and Settings\*\Desktop\*x=?:\Documents and Settings\*\My Documents\* s=?:\Documents and Settings\*\Desktop\*s...
Page 37 - Disabled; Working with the Predesktop Area
You can disable interface switching so that a user will not be able to switchbetween the two interfaces. To disable the interface switching, set the followingActive Directory policy to Disabled : ThinkVantage\Rescue and Recovery\User Interface\Interface Switching For additional information about Res...
Page 38 - Working with WIM files and ImageX; Predesktop Area directory list
Working with WIM files and ImageX Windows 7 deployment is based on disk imaging using ImageX. ImageX utilizesfile-based imaging with WIM files instead of sector-based image formats.Considering this formatting development, use the scenario in “Scenario 6 -Performing a Bare Metal Restore from an Admin...
Page 41 - Get files from \RRBackups directories; Copy individual files from the \RRbackups directories:; Put files in the \RRBackups directories; Determine the amount of space that is consumed by \RRbackups
Directory of \RRbackups\C\1\ 03/15/04 22:29:29 PM 50003968 Data0 03/15/04 22:29:45 PM 50003968 Data1 03/15/04 22:44:50 PM 50003968 Data10 03/15/04 22:51:56 PM 50003968 Data11 03/15/04 22:56:39 PM 50003968 Data12 03/15/04 23:00:27 PM 43480478 Data13 03/15/04 22:30:00 PM 50003968 Data2 03/15/04 22:30:...
Page 42 - This example refers to pdagui
2. Sample command: RRUTIL /bs would display the backup space on the console. As previously stated in this chapter, the rrutil.exe file enables you to GET filesfrom and PUT files into the Rescue and Recovery environment, it also allowslisting of files in the Rescue and Recovery environment and in the...
Page 43 - xx
Note: xx in the file name represents one of the following two-letter language abbreviations: Table 16. Language codes Two-letter language code Language brdkenfifrgritjpkrnlnoposcspsvtc Brazilian PortugueseDanishEnglishFinnishFrenchGermanItalianJapaneseKoreanDutchNorwegianPortugueseSimplified Chinese...
Page 44 - Customizing the preboot environment; Changing the main GUI fonts
Notes: a. Catalog files are unnecessary, as they are not processed by the Rescue andRecovery environment. The preceding instructions apply to any devicedriver that might be required to configure the computer. b. With the limitation of Windows PE, you might have to manually applysome configuration ap...
Page 45 - Changing the environment background; Changing the left-panel entries requires editing the pdagui; Defining entry types:; must be a unique identifier. The number
Changing the environment background The background of the right panel is a bitmap graphic and is named mainbk.bmp.The file mainbk.bmp is located in the \PREBOOT\USRINTFC directory. If youcreate your own bitmap image for the right-panel background, it must conform tothe following dimensions: v 620 pi...
Page 46 - Defining entry fields:
Table 18. Entry type parameters Parameter Button type 0 Empty field. Use this value when you want to leave a row blankand unused. 1 Section head text. Use this setting to establish a major grouping orsection head. 2 Application launch. Define an application or command file to bestarted when the user...
Page 47 - Changing entries and functions in the right panel; Customizing the function links in the right panel:
Button00=[0-10], "title", file.bmp, [0 or 1], 1, [0 or 1],%tvtdrive%[pathname\executable] The value of %tvtdrive% must be the boot drive letter. Following the boot drive letter, you must provide a fully qualified path to an application orcommand file. Button00=[0-10], "title", file.b...
Page 49 - Removing Factory Restore; Configuring the Opera browser; Opera will not save settings after it is closed
Note: Do not change or delete lines 13 and 14. In the [REBOOT] section of the pdagui xx .ini (where xx is the language designation) file, you can modify the values in the following lines: NoShowChk= RebootText= The two values for ″ NoShowChk ″ are 0 and 1 . To hide the message, mark the check box. W...
Page 50 - System Administrator’s Handbook; Disabling the address bar; Customizing bookmarks; Open the file for editing.
E-mail The Rescue and Recovery program provides support for Web-based e-mail throughthe Opera browser. Opera provides IMAP-based e-mail which can be enabledthrough the large enterprise configuration, but is not supported. To get thereference information on how to enable, read the System Administrato...
Page 51 - REM; Changing proxy settings; To add the port to the entry
1. Get the C:\PREBOOT\STARTUP\OPERA_010.CMD for editing by using theRRUTIL process as described in “Using RRUTIL.EXE” on page 30. 2. Open the file for editing. 3. Locate the following line in the .CMD file: PYTHON.EXE.FAVS.PYCZ:\OPERADEF6.ADR 4. Complete one of the following: a. Type REM at the begi...
Page 52 - Enabling or specifying the full download path; To specify a fixed download directory, do the following:; Adding a specific file extension to the downloadable files list
Enabling or specifying the full download path There are numerous settings that you can set to enable display of the ″ Save As ″ window. The most straightforward method follows: 1. Get the C:\PREBOOT\OPERA\DEFAULTS\STANDARD_menu.ini file byusing the RRUTIL process described in “Using RRUTIL.EXE” on p...
Page 53 - Changing the behavior of files with specific extensions
5. Use the search function find the desired file, then do one of the following: v If the extension is found, but files with that extension do not work correctly,complete the following steps: a. Change the value following the extension from 8 to 1 . (A value of 8 tells the browser to ignore the file....
Page 54 - Adding a static IP address
8. Put the file back by using the RRUTIL process as described in “UsingRRUTIL.EXE” on page 30. 9. Restart the Rescue and Recovery workspace for changes to be effective. Adding a static IP address To add a Static IP address, complete the following steps:. 1. Get the \MININT\SYSTEM32 winbom.ini file b...
Page 55 - Changing the video resolution
The following table provides the entry and description for IP configurations: Table 20. Static IP address entries Entry Description Gateway Specifies the IP address of an IP router. Configuring a defaultgateway creates a default route in the IP routing table. Syntax: Gateway = xxx.xxx.xxx.xxx IPConf...
Page 56 - Passwords; Predesktop Area or master password; Backup password; No password; Password access
4. Put the script or program into the \Temp\preboot\startup path. 5. From a command line, type in RRUTIL –p \Temp. 6. To verify that the script or program was copied successfully, type in RRUTIL –gfrom a command line. This will generate a file named getlist.txt. 7. Examine the contents of getlist.tx...
Page 57 - This option uses no authentication.; Log files; The following are log files located in the C:\swshare directory:; Create Rescue Media; A shortcut to the Create Rescue Media program is available on the; Advanced; tab in the advanced mode of the Rescue and Recovery program.
Master password The master password is a single password that allows you access to the PredesktopArea and backups. This is set by using the command line interface, and is the onlypassword option if Client Security Solution is not installed. User ID and password or passphrase This option uses the Cli...
Page 59 - Chapter 4. Best practices; Scenario 1 - New rollouts
Chapter 4. Best practices This chapter provides best practice scenarios to install and configure the Rescueand Recovery program for your enterprise. Within this chapter, you will find thefollowing topics: v “Scenario 1 - New rollouts” v “Scenario 2 - Installing on OEM systems” on page 54 v “Scenario...
Page 60 - Change maximum number of incremental backups to 4.
@ECHO OFF:: This is the name of the EXE (Without the .EXE) set BUILDID=z902zisXXXXus00.exe :: This is the drive letter for the z902zisXXXXus00.exe :: NOTE: DO NOT END THE STRING WITH A "\". IT IS ASSUMED TO NOT BE THERE. SET SOURCEDRIVE=C: :: Create the RRTemp directory on the HDD for the ex...
Page 61 - Updating; Open Browser
set TCL_LIBRARY=%SystemDrive%\Program Files\Common Files\Lenovo\Python24\tcl\tcl8.4 set TK_LIBRARY=%SystemDrive%\Program Files\Common Files\Lenovo\Python24\tcl\tk8.4 set PYTHONCASEOK=1 set RR=C:\Program Files\Lenovo\Rescue and Recovery\ set PYTHONPATH="C:\Program Files\Common Files\Lenovo\Python...
Page 62 - Scenario 2 - Installing on OEM systems
%tvtdrive%\Preboot\Opera\Opera.EXE, http://www.pc.lenovo.com/cgi- bin/access_IBM.cgi?version=4&link=gen_support&country=__ COUNTRY__&language=__LANGUAGE__ TO button13 = 8, "Open browser", Internet.bmp, 1, 1, 0, %tvtdrive%\Preboot\Opera\Opera.EXE, http://www.lenovo.com/thinkvantag...
Page 63 - Best practices for hard drive setup: Option 1; Package the image according to your procedures for deployment.; Best practices for hard drive setup: Option 2; Creating a bootable Rescue and Recovery CD
Some OEMs store pointers to their product recovery code in the Master BootRecord sector. OEM product recovery code may interfere with the Rescue andRecovery Boot Manager installation. Consider the following scenarios and best practices to ensure the Rescue andRecovery program provides the desired fu...
Page 64 - Scenario 3 - Installing with WIM files and Windows 7
addition, due to the nature of accessing protected areas of the hard drive, onlyadministrators can create the ISO. These files and directories are included on therecovery CD: v minint v preboot v win51 v win51ip v win51ip.sp2 Note: If you create a new ISO image, you must have at least 400 MB of free...
Page 65 - regedit
7. Assign the drive letter (C) 8. Exit Diskpart 9. Format disk such as c: /fs:ntfs /q /y /v:WinXP 10. Run bootsect /nt52 11. Run BMGR32.EXE /Fbootmgr.bin /M1 /IBM /THINK 12. Use Imagex.exe to apply your WIM file to C: 13. Reboot For more information about Windows 7, WIM files, or ImageX, see the fol...
Page 66 - diskpart
16. Navigate to your intended path in the Save As field on the Export Registry File dialog box. 17. Click the Save button. Now, you can create an installation package that will install the Rescue andRecovery program silently and have the package import this new registry key sothat all machines will ...
Page 67 - Enter
6. Boot from the Windows 7 installation disc again and proceed to the driveselection menu. 7. Create Partition 1 with a 1GB size for the service partition. 8. Create Partition 2 for the operating system. 9. Format Partition 2 and leave Partition 1 unformatted. 10. Press Shift + F10 to access the com...
Page 69 - Appendix A. Administrative tools; Command line support
Appendix A. Administrative tools ThinkVantage technologies offers tools that can be implemented by corporate ITadministrators. These tools can be downloaded from the Lenovo Web site at:http://www.lenovo.com/support/site.wss/document.do?lndocid=TVAN-ADMIN#rnr Command line support The following sectio...
Page 71 - How to replace a file in a base backup; To replace a file in a base backup, do the following:; How to restore a backup from specific system; uuid
Table 23. RRcmd parameters (continued) Command Result level= x Where x is a number from 0 (for the base) to maximum number of incremental backups (only used with the restore option. Forbackup commands, the level= x command is only required if performing an administrator backup (equal to or greater t...
Page 72 - CONVDATE; Convdate; CREATSP
1. Retrieve value of UUID and Index . You can get the value of UUID and Index of the backups stored in the USB storage device, by executing either of thefollowing commands: v rrcmd listsystem location=U v rrcmd listsystem location=U listbackup 2. Select your backup to restore. For example, the comma...
Page 73 - InvAgent
Table 24. (continued) Parameters Description /y Suppresses confirmation of the drive beingcleaned. This parameter is optional. Note: The bmgr32.exe file must be in the same directory as the createsp.exe file, and should be run from WinPE. InvAgent The InvAgent command can be found in C:\Program File...
Page 74 - MapDrv; The command-line interface to MapDrv is as follows:
MapDrv MapDrv provides network share functions for ThinkVantage Technology products.MapDrv is used to connect and disconnect ThinkVantage Technology productswith network shares. The network share information is contained in the registryand includes the network share name as an encrypted string. Netw...
Page 75 - Using MapDrv; The following examples provide instruction on how to use MapDrv:; To connect a network share and a ThinkVantage Technology product:; The; To display encrypted user name and password strings:; The following command; Rescue and Recovery Boot manager control (BMGR32)
Table 25. MapDrv parameters (continued) Parameter Result /user Sets the stored encrypted user name for this share. /NetPath Sets the value output from MapDrv to indicate the actualconnection path. Using MapDrv The following examples provide instruction on how to use MapDrv: To Store network share in...
Page 78 - BMGR CLEAN
v Prev Active Part Displays the partition table index of the previously active partition when bootedto the service area. v Boot State Determines the current state of the machine:– 0 – Boot normal to operating system.– 1 – Boot to the service operating system– 2 – Boot back to the normal operating sy...
Page 79 - Active Directory Support; Set back up locations.
The parameters for cleanmbr32.exe are: Table 28. Parameter (Required): Description /A Clear MBR and install PC DOS MBR Parameter (Optional): /Dn Apply changes to drive. Use n =0 for the first drive. /Y Yes to all /? Display Help /H Display Help Active Directory Support Active Directory is a director...
Page 80 - Defining manageable settings; Group Policy settings
v User policies v Default user policies v Computer preferences v User preferences v Default user preferences As described previously, computer and user policies are defined by theadministrator. These settings can be initialized through the XML configuration fileor through a Group Policy in the Activ...
Page 81 - The following table provides the policies for the; Settings; User interface
Rescue and Recovery The following table provides the policies for the Rescue and Recovery program. Table 30. \Rescue and Recovery Policy Description ConfigureSecurityGUIOption Show, gray, or hide the Configure security settings button in the main user interface. PDALogonGUIOption Show, gray, or hide...
Page 84 - The following table provides the policy settings for Backup.
Table 32. \Rescue and Recovery\Settings\User interface (continued) Policy Setting Description CopyBackups CopyToUSB Show, gray, or hide the Copy To USB radio button. Default: Show. CopyBackups CopyToSecond Show, gray, or hide the Copy To Second radio button. Default: Show. CopyBackups CopyToNetwork ...
Page 88 - The following table provides the policy settings for Restore.
Table 33. \Rescue and Recovery\Settings\Backup (continued) Policy Setting Description PreBackup Pre Command to run prior to a backup operation.Include the full path to the file, if that path isnot in the environment variable. Default:None. PreBackup PreParameters The parameter that passes the comman...
Page 89 - Rejuvenate; The following table provides the policy settings for Rejuvenate.; User Messages
Table 34. \Rescue and Recovery\Settings\Restore (continued) Policy Setting Description PostRestore PostWinRestoreParameters The parameter that passes the command that is run followinga restore operation from Windows. Default: None. PostRestore PostWinRestoreShow Show or hide the command that is run ...
Page 90 - Mapping network drive; Scheduler tasks
Mapping network drive The following table provides the policy settings for the mapping network drivefunction. Table 37. \mnd\Rescue and Recovery Policy Description UNC UNC location for the mapped network drive (format \\server\share). Default: None. User Use mapdrv.exe /view command to create an enc...
Page 91 - Appendix B. User tasks; Windows 7; Create rescue media
Appendix B. User tasks Users belonging to different user groups have different rights and abilities toperform various user tasks. Windows 7 The following table presents the tasks that the limited users, power users, andadministrators can perform with the Rescue and Recovery program in a Windows7 env...
Page 92 - Rescue and Recovery user interface switching; HIDE
c:\Program Files\Common Files\Lenovo\Python24\python c:\Program Files\Common Files\Lenovo\spi\mkspiim.pyc /scripted :: This line will create the ISO with user interaction and not burn it c:\Program Files\Common Files\Lenovo\Python24\python c:\Program Files\Common Files\Lenovo\spi\mkspiim.pyc /script...
Page 93 - Building One
Appendix C. Notices Lenovo may not offer the products, services, or features discussed in thisdocument in all countries. Consult your local Lenovo representative forinformation on the products and services currently available in your area. Anyreference to an Lenovo product, program, or service is no...
Page 94 - Trademarks
Any performance data contained herein was determined in a controlledenvironment. Therefore, the result in other operating environments may varysignificantly. Some measurements may have been made on development-levelsystems and there is no guarantee that these measurements will be the same ongenerall...