Lenovo THINKSERVER RD230- User Manual

Chapter 1. About this manual This Hardware Maintenance Manual contains information to help you solve problems that might occur in your server. It describes the diagnostic tools that come with theserver, error codes and suggested actions, and instructions for replacing failingcomponents. Replaceable ...

Safety statements Important: Each caution and danger statement in this document is labeled with anumber. This number is used to cross reference an English-languagecaution or danger statement with translated versions of the caution ordanger statement in the Safety Information document. For example, i...

Statement 3: CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, ortransmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product couldresult in exposure to hazardous laser radiation. There are no serviceable partsinsi...

Statement 8: CAUTION:Never remove the cover on a power supply or any part that has the followinglabel attached. Hazardous voltage, current, and energy levels are present inside any componentthat has this label attached. There are no serviceable parts inside thesecomponents. If you suspect a problem ...

Chapter 2. General information This chapter provides general information that applies to all machine typessupported by this publication. Features The RD230 server offers the following features and technologies: v Microprocessor(s) The server supports up to two Intel ® Xeon ® dual-core, quad-core, or...

commands to control the server power, view system information, and identifythe server. You can also save one or more commands as a text file and run thefile as a script. v RAID support The server supports the onboard SATA software RAID and an installed SASRAID card (ThinkServer 8708ELP SAS RAID adap...

Table 1. Features and specifications (continued) RAID controllers: v Onboard SATA Software RAID v ThinkServer 8708ELP SAS RAID adapter Electrical input Input voltage: Low range: Minimum: 100 V ac Maximum: 127 V ac Input frequency range: 50 to 60Hz High range: Minimum: 200 V ac Maximum: 240 V ac Inpu...

Chapter 3. Diagnostics This chapter describes the diagnostic tools that are available to help you solveproblems that might occur in the server. If you cannot diagnose and correct a problem by using the information in thischapter, see Appendix B, “Getting help and technical assistance,” on page 123 f...

v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 todetermine which components are customer replaceable units (CRUs) and which...

Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 todetermine which components are customer replaceable units ...

Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 todetermine which components are customer replaceabl...

Monitor problems Some monitors have their own self-tests. If you suspect a problem with yourmonitor, see the documentation that comes with the monitor for instructions fortesting and adjusting the monitor. v Follow the suggested actions in the order in which they are listed in the Action column unti...

v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91todetermine which components are customer replaceable units (CRUs) and which ...

Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 todetermine which components are customer replaceable units (...

v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 todetermine which components are customer replaceable units (CRUs) and which...

Software problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem issolved. v See the parts listing in Chapter 6, “Parts listing, RD230 Types 1043, 1044, 4010, and 4011,” on page 91 todetermine which components are customer replaceable unit...

3. Remove the adapters and disconnect the cables and power cords to all internaland external devices until the server is at the minimum configuration that isrequired for the server to start (see “Solving undetermined problems” on page25 for the minimum configuration). 4. Reconnect all ac power cords...

v System-event log: This log contains all the POST and system management interrupt (SMI) events. You can view the system-event log through the SetupUtility program and through the as the IPMI event log.The system-event log is limited in size. When it is full, new entries will notoverwrite existing e...

Chapter 4. Locating parts, controls, LEDs, and connectors This chapter provides information to help you locate your server parts, controls,light-emitting diodes (LEDs), and connectors. Note: The illustrations in this document might differ slightly from your model. Front view Figure 1 shows the drive...

Front control panel This section provides information about the front control panel of the server. Figure 3 helps you identify the connectors, controls, and LEDs on the front controlpanel of your server. 1 USB connector 7 Ethernet 2 status LED 2 USB connector 8 Hard disk drive status LED 3 ID button...

Locating connectors on the backplane Figure 7 shows the connector locations on the backplane. 1 Power connector 2 3 Optical drive power connector 2 Power connector 1 4 Mini SAS signal connector Figure 7. Backplane connector locations Chapter 4. Locating parts, controls, LEDs, and connectors 35

Chapter 5. Installing, removing, or replacing hardware This chapter provides instructions on how to install, remove, or replace hardwarefor your server. FRU replacements are to be done only by trained service technicians. This chapter does not contain the removal or replacement procedure for all FRU...

v Before you install optional hardware devices, make sure that the server isworking correctly. If the server is not working correctly, refer to Chapter 3,“Diagnostics,” on page 13 for your server for detailed diagnostic information. Toobtain the publication, go to:http://www.lenovo.com/support v Obs...

v Do not remove any air duct or air baffles while the server is running. Operatingthe server without the air duct or air baffles might cause the microprocessor tooverheat. v The second microprocessor socket always contains either a microprocessor socketcover or a microprocessor. Guidelines for train...

v Use only approved tools and test equipment. Some hand tools have handles thatare covered with a soft material that does not provide insulation from liveelectrical currents. v Regularly inspect and maintain your electrical hand tools for safe operationalcondition. Do not use worn or broken tools or...

The server supports hot-swap devices and is designed to operate safely while it isturned on and the cover is removed. Follow these guidelines when you workinside the server with the power on: v Avoid wearing loose-fitting clothing on your forearms. Button long-sleevedshirts before working inside the...

Removing the server cover Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product, and “Guidelines” on page 37. To obtain a copy of thepu...

Installing, removing, or replacing optional hardware devices This section provides instructions on how to install, remove, or replace optionalhardware devices for your server. You can expand the capabilities of your serverby adding memory modules, PCI cards, or drives, and maintain your server byrep...

Table 9. DIMM installation rules when two microprocessors (CPU0 and CPU1) areinstalled (continued) DIMM slot Two DIMMs Four DIMMs Six DIMMs Eight DIMMs CPU0 DIMM CHC0 X, 5 X, 5 CPU1 DIMM CHA1 X, 8 CPU1 DIMM CHA0 X, 2 X, 2 X, 2 X, 2 CPU1 DIMM CHB0 X, 4 X, 4 X, 4 CPU1 DIMM CHC0 X, 6 X, 6 Note: For the...

5. Touch the static-protective package that contains the new memory module toany unpainted metal surface on the outside of the server. Then, remove thenew memory module from the package. 6. Position the new memory module over the memory slot. Make sure that thenotch 1 on the new memory module is ali...

To remove a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and theserver. Then, disconnect all power cords from electrical outlets and disconnectall cables that are connected to the server. 2. Remove the server cover. See “Removing the server c...

v Go to http://www.lenovo.com/thinkserver and click the Options tab for a list of supported options. Removing the optical drive Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer ...

7. Remove the optical drive retention tab by removing the two screws that securethe tab. Save the retention tab to use when you install a new optical drive. 8. If you are instructed to return the removed optical drive, follow all packaginginstructions and use any packaging materials that are supplie...

5. Route the cables through the drive bay hole in the front and then slide theoptical drive into the drive bay until it snaps into position. 6. Connect the power cable to the optical drive power connector on thebackplane. See “Locating connectors on the backplane” on page 35. 7. Connect the signal c...

3. If you are instructed to return the removed hard disk drive, follow allpackaging instructions and use any packaging materials that are supplied toyou for shipping. 4. To complete the removal procedure, go to “Completing the parts replacement”on page 87. Installing a hot-swap hard disk drive Atten...

continuously, it indicates that the drive is faulty and must be replaced; if thegreen hard disk drive activity LED is flashing, this indicates that the drive isbeing accessed. Note: If the server is configured for RAID operation using a RAID controller,you might have to reconfigure the disk arrays a...

5. Press the riser card (might having a PCI card installed) down into theappropriate PCI card slot on the system board. Then, close the retention tab tosecure the PCI card (installed on the riser card) and then install the fasteningscrew to secure the riser card in place. Note: The riser card might ...

5. Remove the fastening screw that secures the riser card ( 1 ) and lift the riser card straight up by its edges to remove it ( 2 ). 6. To complete the removal procedure, go to “Completing the parts replacement”on page 87. Installing or removing a PCI card This section provides instructions on how t...

1. Remove all media from the drives and turn off all attached devices and theserver. Then, disconnect all power cords from electrical outlets and disconnectall cables that are connected to the server. 2. Remove the server cover. See “Removing the server cover” on page 42. 3. Remove the riser card. S...

5. Remove the PCI card from the PCI card slot on the riser card. 6. To complete the removal procedure, go to “Completing the parts replacement”on page 87. If you are instructed to return the PCI card, follow all packaging instructions anduse any packaging materials that are supplied to you for shipp...

6. If you are instructed to return the Ethernet card, follow all packaginginstructions and use any packaging materials that are supplied to you forshipping. 7. To complete the removal procedure, go to “Completing the parts replacement”on page 87. Installing the Ethernet card Attention Do not open yo...

Installing, removing, or replacing hardware devices This section provides instructions on how to install, remove, or replace hardwaredevices for your server. You can maintain your server by replacing the failinghardware devices. If you are replacing a hardware device, perform the removalprocedure an...

This section provides instructions on how to install the system board battery. Be sure to consider the following information when you replace the battery in theserver: v You must replace the battery with a lithium battery of the same type from thesame manufacturer. v After you replace the system boa...

Removing the RAID controller Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product, and “Guidelines” on page 37. To obtain a copy of th...

Attention: v When attaching the battery card assembly to a PCI Express slot, center thePhillips-head screw driver to avoid damaging the screw head and do notover-tighten the screws as you might damage the battery card assembly. v The battery in the battery card assembly must recharge for at least si...

e. Carefully press the battery card assembly onto the RAID controller so thatthe two connectors are firmly joined. Then, secure the battery card assemblyto the RAID controller with the three screws and the standoffs that comewith the battery card assembly accessory kit. 5. See “Installing a PCI card...

Removing or installing the heat sink assembly This section provides instructions on how to remove or install the heat sinkassembly. Removing the heat sink assembly Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Sup...

3. Remove the eight screws that secure the heat sink assembly ( 1 - 8 ) and gently lift out the heat sink assembly. 1 - 8 Screws 9 Air flow 10 Indicates the front of the chassis 4. If you are instructed to return the heat sink assembly, follow all packaginginstructions and use any packaging material...

Removing or installing the microprocessor This section provides instructions on how to remove or install the microprocessor. Removing the microprocessor Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Inform...

5. If you are instructed to return the microprocessor, follow all packaginginstructions and use any packaging materials that are supplied to you forshipping. 6. To complete the removal procedure, go to “Completing the parts replacement”on page 87. Installing the microprocessor Attention Do not open ...

4. Press down and push the small handle outward on the microprocessor socketto lift the handle to the open position. 5. Gently press the retainer of the microprocessor socket to open it. 6. Remove the protective cover from the microprocessor socket. To avoiddamaging the pins in the microprocessor so...

7. Remove the new microprocessor from the protective cover that protects thegold contacts on the bottom of the new microprocessor. 8. Hold the new microprocessor by the edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, install the microprocessor into the socket....

3. Remove the heat sink assembly. See “Removing the heat sink assembly” onpage 69. 4. Disconnect the system fan cables on the system board. See Figure 6 on page 34. 5. Carefully lift the system fan straight up to remove it out of the server. Then,place it on a static-protective surface. 6. If you ar...

4. Carefully put the system fans into the server. Mind the seven ports 1 that secure the system fans. Align the holes in the system fans with thecorresponding ports on the server. 5. Connect the system fan cables to the corresponding connectors on the systemboard in the numerical order following the...

Removing the power supply Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product, and “Guidelines” on page 37. To obtain a copy of thepu...

4. Disconnect power supply cables 3 , 4 , and 5 from the system board. Then, disconnect power supply cables 1 and 2 from the backplane. 5. Disconnect the power supply cables from any other cards or devices. Note: The power supply cables are integrated parts of the power supply. Donot try to remove o...

DANGER Hazardous moving parts. Keep fingers and other body parts away. Statement 8: CAUTION:Never remove the cover on a power supply or any part that has the followinglabel attached. Hazardous voltage, current, and energy levels are present inside any componentthat has this label attached. There are...

4. Connect the power supply cables to the system board connectors 3 , 4 , and 5 , and to the backplane connectors 1 and 2 . 5. Connect the power supply cables to any other cards or devices. 6. To complete the installation, go to “Completing the parts replacement” on page87. Removing or installing th...

Installing the system board Attention Do not open your server or attempt any repair before reading and understanding the Safety Information and the Warranty and Support Information on the ThinkServer Documentation DVD that comes with your product, and “Guidelines” on page 37. To obtain a copy of the...

4. Install the heat sink assembly and a memory module. See “Installing the heatsink assembly” on page 70 and “Installing a memory module” on page 44. 5. Install the adapter cards in the PCI slots. See “Installing a PCI card” on page59. 6. Note the location of all cable connections on the system boar...

1 2 The server can be turned off in any of the following ways: v You can turn off the server from the operating system, if your operating systemsupports this feature. After an orderly shutdown of the operating system, theserver will turn off automatically. v You can press the power button to start a...

Chapter 6. Parts listing, RD230 Types 1043, 1044, 4010, and4011 The following replaceable components are available for the ThinkServer RD230Types 1043, 1044, 4010, and 4011 servers. To check for an updated parts listing onthe Web, complete the following steps: 1. Go to http://www.lenovo.com/support....

Replaceable server components Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility. If Lenovo installs a self-service CRU at your request, youwill be charged for the installation. v Optional-service custome...

Table 13. Parts listing, Types 4011 (continued) Index Description CRU part number (Tier 1) CRU part number (Tier 2) FRU part number 9 Hard disk drive, 1TB SATA - Enterprise 7200 rpm, 3 Gb/s,32MB cache, 3.5 ″ (models CTO) 46U3103 9 Hard disk drive, 300GB SAS - 15000 rpm, 6Gb/s, 32MBcache, 3.5 ″ (mode...

Chapter 7. Configuring the server The following configuration programs come with the server: v Setup Utility program The Setup Utility program is part of the server firmware. You can use the SetupUtility program to view your server configuration, change the startup devicesequence, set the date and t...

Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Approximately three minutes after the server is connected to a workingelectrical outlet, the power button becomes active. Turn on the server and thePOST runs automatically. You will then see the logo screen. ...

Exiting the Setup Utility program After you finish viewing or changing settings, press Esc to return to the SetupUtility program main menu. You might have to press Esc several times. Then, youcan do one of the following: v If you want to save the new settings and exit the Setup Utility program, pres...

RAID controllers The following table lists the various utilities available to configure RAIDcontrollers before an operating system is installed. Table 34. RAID utilities RAID configuration utility Description Location Where to find more information EasyStartup RAIDconfiguration utility v For use wit...

Using the ThinkServer EasyStartup program The EasyStartup DVD simplifies the process of configuring your RAID controllers and installing an operating system. The program works in conjunction with yourWindows or Linux operating-system installation disc to automate the process ofinstalling the operati...

After agreeing to the license agreement, you will be given the following choices: v Continue to the main program interface v Use a shortcut to install an operating system based a response file that youpreviously created using the EasyStartup program v Use a shortcut to configure RAID controllers bas...

Note: After updating the BIOS, all the BIOS settings become the default settings ofthe updated BIOS version. You need to check and reconfigure the BIOSsettings for your specific needs. Installing the ThinkServer EasyManage program To install the ThinkServer EasyManage Agent, you must already have a ...

Appendix A. RAID battery card assembly Specifications The following table provides specifications of the RAID battery card assembly. Battery technology LiON Battery operating temperature (ambient) v Charge: 10-45°C v Discharge: 10-60°C Humidity (storage and operating) 20%-80% (non-condensing) Batter...

Appendix B. Getting help and technical assistance If you need help, service, or technical assistance or just want more informationabout Lenovo products, you will find a wide variety of sources available fromLenovo to assist you. This section contains information about where to go foradditional infor...

Calling for service During the warranty period, you can get help and information by telephonethrough the Customer Support Center. These services are available during the warranty period: v Problem determination - Trained personnel are available to assist you with determining a hardware problem and d...

Service methods and procedures vary by country, and some services might not beavailable in all countries. International Warranty Service is delivered through themethod of service (such as depot, carry-in, or on-site service) that is provided inthe servicing country. Service centers in certain countr...

Product recycling and disposal This unit must be recycled or discarded according to applicable local and nationalregulations. Lenovo encourages owners of information technology (IT) equipmentto responsibly recycle their equipment when it is no longer needed. Lenovo offersa variety of programs and se...

In accordance with the European WEEE Directive, electrical and electronicequipment (EEE) is to be collected separately and to be reused, recycled, orrecovered at end of life. Users of EEE with the WEEE marking per Annex IV of theWEEE Directive, as shown above, must not dispose of end of life EEE as ...

Compliance with Republic of Turkey Directive on the Restriction ofHazardous Substances Meets requirements of the Republic of Turkey Directive on the Restriction of theUse of Certain Hazardous Substances In Electrical and Electronic Equipment (EEE). Türkiye EEE Yönetmeliğine Uygunluk Beyanı T.C. Çevr...

Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with EuropeanDirective 2006/66/EC concerning batteries and accumulators and waste batteriesand accumulators. The Directive determines the framework for the retur...

Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 derBildschirmarbeitsverordnung geeignet. Electronic emission notices Federal Communications Commission (FCC) statement Note: This equipment has been tested and found to comply with the limits for aClass A digital device, ...

This product has been tested and found to comply with the limits for Class AInformation Technology Equipment according to CISPR 22/European Standard EN55022. The limits for Class A equipment were derived for commercial andindustrial environments to provide reasonable protection against interference ...

Korea Class A warning statement 136 ThinkServer RD230 Types 1043, 1044, 4010, and 4011: Hardware Maintenance Manual

Index A assistance, getting 123availability 11 B backplane locating connectors 35 basic guidelines 37bays 10 C cables rear connectors 87 Class A electronic emission notice 133components major 41 configuration 88 Ethernet controller 118minimum 25updating server 103 Configuration Utility program 8708E...