Lenovo TD100- User Manual

Performing the checkout procedure . . . . . . . . . . . . . . . . 171 Checkpoint codes (trained service technicians only) . . . . . . . . . . . 171Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . 172 CD or DVD drive problems . . . . . . . . . . . . . . . . . . . 172Diskette drive pro...

Taiwanese Class A warning statement . . . . . . . . . . . . . . . 228Chinese Class A warning statement . . . . . . . . . . . . . . . . 228Korean Class A warning statement . . . . . . . . . . . . . . . . 228 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229 vi ThinkServer TD100 and TD...

Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit produc...

Guidelines for trained service technicians This section contains information for trained service technicians. Inspecting for unsafe conditions Use the information in this section to help you identify potential unsafe conditions inan IBM ® product that you are working on. Each Lenovo product, as it w...

Guidelines for servicing electrical equipment Observe the following guidelines when servicing electrical equipment: v Check the area for electrical hazards such as moist floors, nongrounded powerextension cords, power surges, and missing safety grounds. v Use only approved tools and test equipment. ...

Safety statements Important: Each caution and danger statement in this documentation begins with a number.This number is used to cross reference an English-language caution or dangerstatement with translated versions of the caution or danger statement in the Safety Information document. For example,...

Statement 1: DANGER Electrical current from power, telephone, and communication cables ishazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation,maintenance, or reconfiguration of this product during an electricalstorm. v Connect all power cords to a pro...

Statement 2: CAUTION:When replacing the lithium battery, use only the battery recommended by themanufacturer. If your system has a module containing a lithium battery,replace it only with the same module type made by the same manufacturer.The battery contains lithium and can explode if not properly ...

Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION:Use safe practices when lifting. Statement 5: CAUTION:The power control button on the device and the power switch on the powersupply do not turn off the electrical current supplied to the device. The devicealso might have mo...

Statement 8: CAUTION:Never remove the cover on a power supply or any part that has the followinglabel attached. Hazardous voltage, current, and energy levels are present inside anycomponent that has this label attached. There are no serviceable parts insidethese components. If you suspect a problem ...

Statement 11: CAUTION:The following label indicates sharp edges, corners, or joints nearby. Statement 17: CAUTION:The following label indicates moving parts nearby. Safety xv

xvi ThinkServer TD100 and TD100x: Hardware Maintenance Manual

Chapter 1. Introduction This Hardware Maintenance Manual contains information to help you solve problems that might occur in the Lenovo ThinkServer TD100 and TD100x MachineTypes 6398, 6399, 6419, 6429, 4203, 4204, 4205, and 4206 server. It describes thediagnostic tools that come with the server, err...

These updates are available from the Lenovo Web site. Complete the followingsteps to check for updated documentation and technical updates. Note: Changes are made periodically to the Lenovo Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to: http://w...

Server controls, LEDs, and connectors This section describes the controls, light-emitting diodes (LEDs), and connectors onthe front and rear of the server. Front view The following illustration shows the controls, LEDs, and connectors on the front ofthe hot-swap server models. 1 System power LED 6 C...

The following illustration shows the controls, LEDs, and connectors on the front ofthe simple-swap server models. 1 System power LED 5 USB connectors 2 Power-control button 6 CD-eject or DVD-eject button 3 Hard disk drive activity LED 7 CD or DVD drive activity LED (green) 4 System-error LED 8 Front...

An LED on the system board might also be lit to help isolate the error. SeeChapter 5, “Diagnostics,” on page 147 for additional information. USB connectors Connect USB devices to these connectors. CD or DVD-eject button Press this button to release a CD from the CD drive or a DVD from theDVD drive. ...

Rear view The following illustration shows the LEDs and connectors on the rear of thehot-swap power supply models with optional redundant power. 1 Power cord connectors (somemodels) 8 Video connector 2 AC power LEDs 9 USB connectors 3 and 4 3 DC power LEDs 10 (RJ45) Ethernet 10/100/1000 4 Mouse conn...

Internal connectors, LEDs, and switches The following illustrations show the connectors, light-emitting diodes (LEDs), andswitches on the system board. The illustrations might differ slightly from yourhardware. System-board internal connectors The following illustration shows the internal connectors...

System-board external connectors The following illustration shows the external input/output (I/O) connectors on thesystem board. 1 2 3 4 5 6 7 8 9 10 11 12 DIMM LEDs 1 Mouse 6 USB (2) 2 Keyboard 7 (RJ45) Ethernet 10/100/1000 3 Serial 1 (COM 1) 8 (RJ45) Ethernet 10/100 (for RemoteSupervisor Adapter I...

System-board option connectors The following illustration shows the system-board connectors for user-installableoptions. 1 2 3 4 5 6 7 8 9 10 11 12 DIMM LEDs 1 DIMM (6) 7 PCI 32 bit/33 MHz 2 Microprocessor 1 8 PCI-X 64 bit/133 MHz 3 Microprocessor 2 9 PCI Express x8 (x8) 4 VRM 10 PCI Express x8 (x4)...

System-board LEDs The following illustration shows the LEDs on the system board. 1 2 3 4 5 6 7 8 9 10 11 12 DIMM LEDs 1 Microprocessor error LED (2) 5 ServeRAID error LED 2 VRM error LED 6 Error LED (6) 3 Battery LED 7 Microprocessor mismatch LED 4 BMC heartbeat LED 8 DIMM error LEDs 1 through 12 Ch...

System-board switches The following illustration shows the switches on the system board. 1 2 3 4 5 6 7 8 9 10 11 12 DIMM LEDs 1 SW3 2 SW4 (Boot block/Clear CMOS) The following table describes the function of each switch on the system board. Table 2. System board switches Switch number Description 1 ...

Chapter 2. Configuration information and instructions This chapter provides information about updating the firmware and using theconfiguration utilities. Updating the firmware The firmware in the server is periodically updated and is available for download onthe Lenovo Support Web site. Use the Thin...

Using the Configuration/Setup Utility program The Configuration/Setup Utility program is part of the BIOS code. You can use it to: v Change interrupt request (IRQ) settings v Change the startup drive sequence v Configure serial-port assignments v Enable USB keyboard and mouse support v Resolve confi...

v The integrated SATA controller (simple-swap SATA models) with integrated SATARAID (also known as HostRAID) supports RAID level-0 and level-1 when twodrives are installed. When the maximum four drives are installed, RAID level-10is also supported. Note: In addition, when the maximum four drives (fo...

Select this choice to create, manage, or delete arrays, add or delete a hot-sparedrive, or initialize drives. v SerialSelect Utility Select this choice to configure the controller interface definitions or to configurethe physical transfer and SAS or SATA address of the selected drive. v Disk Utiliti...

4. From the list of ready drives, select the two drives that you want to group into the array. 5. When you are prompted to select the RAID level, select RAID 0 or RAID-1 . 6. (Optional) Type an identifier for the array. 7. When you are prompted for the array build method, select Quick Init . 8. Foll...

Configuring the controller By running ServeRAID Manager in Startable CD mode, you can configure thecontroller before you install the operating system. The information in this sectionassumes that you are running ServeRAID Manager in Startable CD mode. To run ServeRAID Manager in Startable CD mode, tu...

10. Exit from ServeRAID Manager, and remove the CD from the CD or DVD drive. 11. Restart the server. Viewing the configuration You can use ServeRAID Manager to view information about RAID controllers andthe RAID subsystem (such as arrays, logical drives, hot-spare drives, and physicaldrives). When y...

Using the Boot Menu program The Boot Menu program is a built-in, menu-driven configuration program that youcan use to temporarily redefine the first startup device without changing settings inthe Configuration/Setup Utility program. To use the Boot Menu program, complete the following steps: 1. Turn...

Replaceable server components Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility. If Lenovo installs a self-service CRU at your request,you will be charged for the installation. v Optional-service custome...

Power cords For your safety, Lenovo provides a power cord with a grounded attachment plug touse with this Lenovo product. To avoid electrical shock, always use the power cordand plug with a properly grounded outlet. Lenovo power cords used in the United States and Canada are listed byUnderwriter’s L...

Chapter 4. Removing and replacing server components Replaceable components are of three types: v Self-service customer replaceable unit (CRU): Replacement of self-service CRUs is your responsibility. If Lenovo installs a self-service CRU at your request,you will be charged for the installation. v Op...

v When you are finished working on the server, reinstall all safety shields, guards,labels, and ground wires. v For a list of options for the server, see http://www.lenovo.com/accessories/. System reliability guidelines To help ensure proper cooling and system reliability, make sure that: v Each of ...

Handling static-sensitive devices Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packagesuntil you are ready to install them. To reduce the possibility of damage from electrostatic discharge,...

Removing and replacing Self-service CRUs Replacement of Self-service CRUs is your responsibility. If Lenovo installs aself-service CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware. Removing the bezel To remove ...

Replacing the bezel To replace the bezel, complete the following steps: 1. Insert the tabs on the bezel into the slots on the server chassis. 2. Rotate the bezel toward the server until it snaps in place. Chapter 4. Removing and replacing server components 77

Removing the side cover Attention: Operating the server for more than 30 minutes with the side cover removed might damage server components. For proper cooling and airflow, replacethe side cover before turning on the server. To remove the side cover, complete the following steps. 1 Left-side cover 2...

Installing the side cover Attention: For proper cooling and airflow, replace the side cover before turning on the server. Operating the server for extended periods of time (more than 30minutes) with the side cover removed might damage server components. To install the side cover, complete the follow...

Turning the stabilizing feet To rotate the front feet, complete the following steps. Feet 1. Carefully position the server on a flat surface. The feet should hang over the edge of the flat surface to ease removal. 2. Press in on the clips to hold the feet in place; then, pry the feet away from the s...

Removing an adapter To remove an adapter, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and remove the sid...

Installing an adapter For information about the types of adapters that the server supports and otherinformation that you might consider when installing an adapter, see the User Guide . See “System-board option connectors” on page 12 for the locations of theexpansion slots on the system board. Note: ...

1 Rear adapter-retention bracket 2 Adapter 3 Front adapter-retention bracket 7. Rotate the rear and front adapter-retention brackets to the closed position. 8. Connect required cables to the adapter. Route cables so that they do not block the flow of air from the fans. 9. Install the side cover (see...

Removing and installing internal drives See the User Guide for information about the types of drives that the server supports. The following figures show the locations of the drive bays in the server. The following is an illustration of the hot-swap server models. 1 Bay 1 7 Bay 7 2 Bay 2 8 Bay 8 3 B...

Removing a CD or DVD drive To remove a CD or DVD drive, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Unlock and ...

Installing a CD or DVD drive To install a CD or DVD drive, complete the following steps: 1. If you are replacing a removed drive with a new drive, make sure that: v You have all the cables and other equipment that is specified in thedocumentation that comes with the new drive. v You check the instru...

a. Remove the hot-swap power-supply. Press down on the orange release lever and pull the power supply out of the bay, using the handle. b. Lift up the power-supply cage handle and pull the power-supply cage assembly all the way up until the retainer latch locks the cage in placeon the chassis. v Non...

10. If you have a hot-swap model, reinstall the hot-swap power supplies (see “Installing a hot-swap power supply” on page 96). 11. Install the side cover (see “Installing the side cover” on page 79). 12. Lock the side cover. 13. Reconnect the external cables and power cords; then, turn on the attach...

Installing a hot-swap hard disk drive Before installing a hot-swap hard disk drive, read the following information: v The hot-swap drives must be either all SAS hard disk drives or all SATA harddisk drives; do not mix SAS and SATA drives. v Inspect the drive tray for signs of damage. v To maintain p...

Removing a simple-swap hard disk drive Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server before removing or installing a simple-swap hard disk drive. To remove a simple-swap hard disk drive, complete the following steps. 1. Read the safety informatio...

Installing a simple-swap hard disk drive Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server before removing or installing a simple-swap hard disk drive. To install a simple-swap hard disk drive, complete the following steps. 1. Read the safety informa...

Removing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies.See “Removing a non-hot-swap power supply cage assembly (TD100 - somemodels)” on page 132 for information about the removal of a non-hot-swap powersupply. When you remove or install a hot-...

Installing a hot-swap power supply This procedure applies only to server models that have hot-swap power supplies.See “Installing a non-hot-swap power supply cage assembly (TD100 - somemodels)” on page 135 for information about the installation of a non-hot-swap powersupply. To install a hot-swap po...

Removing a memory module To remove a dual inline memory module (DIMM), complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables....

Installing a memory module The following notes describe the types of dual inline memory modules (DIMMs) thatthe server supports and other information that you must consider when installingDIMMs: v The server supports industry-standard, 1.8 V, 240-pin, 667 MHz, PC2-5300double-data-rate 2 (DDR2), dyna...

changes. For more information on the Configuration/Setup Utility program, seethe User Guide . When you use online-spare memory, you must consider the following information: - You cannot enable online-spare memory while the server is operating in mirroring mode. - The minimum memory configuration is ...

Removing a hot-swap fan Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30minutes with the side cover removed. To remove a hot-swap fan, complete the following steps. 1. Read the safety information that begins on page...

Installing a hot-swap fan Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30minutes with the side cover removed. To install a hot-swap fan, complete the following steps. 1. Unlock and remove the side cover (see “Remov...

Removing the rear system fan cage assembly with baffle Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30minutes with the side cover removed. To remove the rear system fan cage assembly with baffle, complete the follo...

Removing the front system fan cage assembly Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30minutes with the side cover removed. To remove the front system fan cage assembly, complete the following steps. 1. Read th...

Installing the front system fan cage assembly Attention: v Replace a failed fan within 48 hours. v To ensure proper cooling and airflow, do not operate the server for more than 30minutes with the side cover removed. To install the front system fan cage assembly, complete the following steps. 1. Alig...

Removing the front USB connector assembly To remove the front USB connector assembly, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn off the server and all attached devices; then, disconnect all power cords and e...

6. If necessary, remove the Remote Supervisor Adapter II SlimLine retention tab and store it for future use. Installing the rear adapter retention bracket To install the rear adapter retention bracket, complete the following steps: 1. If you remove the Remote Supervisor Adapter II SlimLine retention...

Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additionalcharge, under the type of warranty service that is designated for the server. The illustrations in this document might differ slightly from your hardware. Removing the battery To...

Statement 2: CAUTION:When replacing the lithium battery, use only Lenovo Part Number 33F8354 oran equivalent type battery recommended by the manufacturer. If your systemhas a module containing a lithium battery, replace it only with the samemodule type made by the same manufacturer. The battery cont...

the system board. The ServeRAID-8k adapter 1 is not cabled to the system board, and no rerouting of the SAS or SATA cable is required. To remove the ServeRAID-8k adapter, complete the following. 1. Read the safety information that begins on page vii and “Handling static-sensitive devices” on page 75...

The following illustration shows how the cables must be connected whenyou install the ServeRAID-8k Controller into the simple-swap SATA model. 1 SAS/SATA backplane 1 2 RAID level-5 enabler plug 3 SAS/SATA backplane 2 4 Hot-swap SAS/SATA 1 DIMM air duct To remove the DIMM air duct, complete the follo...

1 Plastic push pin 3 DIMM air duct 2 Positioning pins 3 Screws 6. Push the air duct up toward the rear of the power supply cage. Once the locator pins are free of the power supply cage you can remove the air duct from theserver. Installing the DIMM air duct To install a replacement DIMM air duct, co...

Removing the control-panel assembly To remove the control-panel assembly, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cabl...

Installing the control-panel assembly To install the control-panel assembly, complete the following steps. 1. Position the front end of the control-panel assembly in the channel above drive bay 1. 2. Slide the control-panel assembly toward the front of the chassis until it clicks into place. 3. Rero...

Removing and replacing FRUs Field replaceable units (FRUs) must be installed only by trained service technicians. Removing the hot-swap power-supply cage assembly To remove the hot-swap power-supply cage assembly, complete the following steps. 1. Read the safety information that begins on page vii a...

Installing the hot-swap power-supply cage assembly To install the hot-swap power-supply cage assembly, complete the following steps. 1. Align the screw holes on the power-supply cage 1 pivot bracket with the corresponding screw holes on the rear of the chassis. Support the cage whileyou install the ...

v Non-hot-swap models, lift up the power-supply cage handle and pull thepower-supply cage assembly all the way up until the retainer latch locks thecage in place on the chassis. 5. Remove the front fan-cage assembly (see “Removing the front system fan cage assembly” on page 108. 6. Remove the simple...

Removing the SAS/SATA backplane To remove the SAS/SATA backplane, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. U...

Installing the SAS/SATA backplane To install the SAS/SATA backplane, complete the following steps. 1. Insert the bottom tabs of the SAS/SATA backplane with the slots on the lower lip of the drive cage. 2. Rotate the SAS/SATA backplane toward the drive cage until it locks in place in the retention ta...

Statement 11: CAUTION:The following label indicates sharp edges, corners, or joints nearby. Statement 17: CAUTION:The following label indicates moving parts nearby. To remove a non-hot-swap power supply cage assembly, complete the followingsteps. 1. Read the safety information that begins on page vi...

Installing a non-hot-swap power supply cage assembly (TD100 - somemodels) To install a non-hot-swap power supply, complete the following steps. 1. Align the screw holes in power supply cage pivot bracket with the corresponding screw holes on the rear of the chassis. Power supplyassembly Power supply...

5. Lift up the power-supply cage handle and pull the power-supply cage assembly all the way up until the retainer latch locks the cage in place on the chassis. 6. Disconnect the power supply docking cable assembly 1 from the system board. 7. Using a phillips screwdriver, remove the three screws 2 th...

Removing the microprocessor and heat sink To remove the microprocessor and heat sink, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn off the server and all attached devices; then, disconnect all power cords and e...

Important: Be careful when you handle the microprocessor and heat sink . If the microprocessor and heat sink will be reused, do not contaminatethe thermal material between them. b. Tip the top of the heat sink toward the front of the server while you slide it away from the lower flange of the retent...

Installing a microprocessor and heat sink Important: Some models support dual-core processors and quad-core processors. Do not mix dual-core and quad-core processors in the same server. Install alldual-core processors or all quad-core processors in the server. To install the microprocessor and heat ...

b. Turn the VRM so that the keys align with the slot. c. Insert the VRM into the connector by aligning the edges of the VRM with the slots at the end of the VRM connector. Firmly press the VRM straightdown into the connector by applying pressure on both ends of the VRMsimultaneously. The retaining c...

Note: 0.01mL is one tick mark on the syringe. If the grease is properly applied, approximately half (0.22 mL) of the grease will remain in the syringe. 6. Install the heat sink onto the microprocessor as described in “Installing a microprocessor and heat sink” on page 139. 142 ThinkServer TD100 and ...

Removing the system board To remove the system board, complete the following steps. 1. Read the safety information that begins on page vii and “Installation guidelines” on page 73. 2. Turn off the server and all attached devices; then, disconnect all power cords and external cables. 3. Turn the serv...

Installing the system board To install the system board, complete the following steps. 1. Grasp the system board by the handles and insert the system board into the chassis at a slanted angle and slide it toward the rear of the server until it fullylocks into place on the chassis. 2. Install any of ...

Easy LED Diagnostics panel (TD100x only) To remove the Easy LED Diagnostics panel, complete the following steps. Light pathdiagnostics panel Release Tab 1. Read the safety information that begins on page vii and “Safety statements” on page x. 2. Turn off the server and peripheral devices, and discon...

Chapter 5. Diagnostics This chapter describes the diagnostic tools that are available to help you solveproblems that might occur in the server. If you cannot locate and correct the problem using the information in this chapter,see “Getting help and technical assistance” on page 217 for more informat...

POST beep codes A beep code is a combination of short or long beeps or series of short beeps thatare separated by pauses. For example, a “1-2-3” beep code is one short beep, apause, two short beeps, and pause, and three short beeps. A beep code indicatesthat POST has detected a problem. If no beep c...

Error logs The POST error log contains the three most recent error codes and messages thatwere generated during POST. The BMC log and the system-event log containmessages that were generated during POST and all system status messages fromthe service processor. The following illustration shows an exa...

contents of the BMC log also from the diagnostic programs. For completeinformation about using the Configuration/Setup Utility program, see the User Guide . Viewing error logs from the Configuration/Setup Utility program For complete information about using the Configuration/Setup Utility program, s...

POST error codes The following table describes the POST error codes and suggested actions tocorrect the detected problems. v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved. v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 64...

Checkout procedure The checkout procedure is the sequence of tasks that you should follow todiagnose a problem in the server. About the checkout procedure Before performing the checkout procedure for diagnosing hardware problems,review the following information: v Read the safety information that be...

Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiablesymptoms. If you cannot find the problem in these tables, see “Running the diagnosticprograms” on page 189 for information about testing the server. If you have just added new software or a new ...

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved. v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 todetermine which components are customer replaceable units (CRU) and which component...

General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved. v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 todetermine which components are customer replaceable units (CRU) an...

Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved. v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 todetermine which components are customer replaceable units (CR...

Memory problems v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved. v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 todetermine which components are customer replaceable units (CRU) and...

Microprocessor problems v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved. v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 todetermine which components are customer replaceable units (...

Optional-device problems v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved. v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 todetermine which components are customer replaceable units ...

Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved. v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 todetermine which components are customer replaceable units (CRU) and ...

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved. v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 todetermine which components are customer replaceable units (CRU) and which component...

ServerGuide problems v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved. v See Chapter 3, “Parts listing, TD100 Types 6398, 6399, 6419, 6429, 4203, and 4206,” on page 25 todetermine which components are customer replaceable units (CRU...

Error LEDs The following is an illustration of the system board LEDs.The system board haserror LEDs that will help to locate the source of the error. Run the diagnosticprograms to find out the cause of the error (see “Running the diagnostic programs”on page 189). 1 2 3 4 5 6 7 8 9 10 11 12 DIMM LEDs...

Diagnostic programs, messages, and error codes The diagnostic programs are the primary method of testing the major componentsof the server. As you run the diagnostic programs, text messages and error codesare displayed on the screen and are saved in the test log. A diagnostic textmessage or error co...

Diagnostic error codes The following table describes the error codes that the diagnostic programs mightgenerate and suggested actions to correct the detected problems. If the diagnostic programs generate error codes that are not listed in the table,make sure that the latest levels of BIOS, Remote Su...

System-error log messages A system-error log is generated only if a Remote Supervisor Adapter II SlimLine isinstalled. The system-error log can contain messages of three types: Information Information messages do not require action; they record significantsystem-level events, such as when the server...

Solving Ethernet controller problems The method that you use to test the Ethernet controller depends on which operatingsystem you are using. See the operating-system documentation for informationabout Ethernet controllers, and see the Ethernet controller device-driver readme file. Try the following ...

Solving undetermined problems If the diagnostic tests did not diagnose the failure or if the server is inoperative, usethe information in this section. If you suspect that a software problem is causing failures (continuous orintermittent), see “Software problems” on page 184. Damaged data in CMOS me...

Calling Lenovo for service See “Getting help and technical assistance” on page 217 for information aboutcalling Lenovo for service. When you call for service, have as much of the following information available aspossible: v Machine type and model v Microprocessor and hard disk drive upgrades v Fail...

Getting help and technical assistance If you need help, service, or technical assistance or just want more informationabout Lenovo products, you will find a wide variety of sources available fromLenovo to assist you. This section contains information about where to go foradditional information about...

Calling for service During the warranty period, you can get help and information by telephone throughthe Customer Support Center. These services are available during the warranty period: v Problem determination - Trained personnel are available to assist you with determining a hardware problem and d...

Service methods and procedures vary by country, and some services might not beavailable in all countries. International Warranty Service is delivered through themethod of service (such as depot, carry-in, or on-site service) that is provided in theservicing country. Service centers in certain countr...

estimated through extrapolation. Actual results may vary. Users of this documentshould verify the applicable data for their specific environment. Trademarks The following terms are trademarks of Lenovo in the United States, other countries,or both: LenovoLenovo logo The following terms are trademark...

Maximum internal hard disk drive capacities assume the replacement of anystandard hard disk drives and population of all hard disk drive bays with the largestcurrently supported drives that are available from Lenovo. Maximum memory might require replacement of the standard memory with anoptional mem...

Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne et à la Norvège. L’etiquette du système respecte la Directive européenne 2002/96/EC en matière deDéchets des Equipements Electriques et Electroniques (DEEE), qui détermine lesdispositions de retour et de recyclage applicabl...

Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d'Industrie Canada Cet appareil numérique de la classe A est conforme à la norme NMB-003 duCanada. Australia and New Zealand Class A statement ...