Page 3 - Contents
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that require immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, andindicators . ...
Page 4 - ii
Using the advanced startup options . . . . 67 Recovering your operating system if Windows8 or Windows 8.1 fails to start . . . . . . . 67 Creating and using recovery media . . . . . 67 Chapter 6. Replacing devices . . . . . 71 Static electricity prevention . . . . . . . . . . 71 Disabling the built-...
Page 5 - iii
Lenovo product service information forTaiwan . . . . . . . . . . . . . . . . 151 Eurasian compliance mark . . . . . . . . . . 151 Appendix B. WEEE and recyclingstatements . . . . . . . . . . . . . 153 Important WEEE information . . . . . . . . . 153 Recycling information for Japan . . . . . . . . 15...
Page 6 - iv
Page 7 - Read this first; Protect yourself from the heat that your computer generates.; Protect yourself from the heat generated by the ac power adapter.; Prevent your computer from getting wet.
Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer.Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or ...
Page 8 - Protect your computer and data when moving it.; Handle your computer gently.; Important safety information
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of thefollowing, and make sure that the power button is off or is blinking: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the com...
Page 9 - Conditions that require immediate action; Safety guidelines; Service and upgrades; vii
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enoughthat the product should not be used again until it has been inspected and, if necessary, repaired byan authorized servicer. As with any electronic device, pay close att...
Page 10 - Power cords and power adapters; DANGER
product are zero. Before you remove the covers from a product equipped with a power cord, always makesure that the power is turned off and that the product is unplugged from any power source. If you haveany questions or concerns, contact the Customer Support Center. Although there are no moving part...
Page 11 - Power supply statement
To prevent possible overheating, do not cover the power adapter with clothing or other objectswhen the power adapter is plugged into an electrical outlet. Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you usea...
Page 14 - Electrical current safety information
Your computer generates some heat during normal operation. The amount of heat depends onthe amount of system activity and the battery charge level. Extended contact with your body,even through clothing, could cause discomfort or even a skin burn. Periodically take breaksfrom using the keyboard by li...
Page 15 - Using headphones or earphones; xiii
DANGER Connect and disconnect cables as described in the following procedures when installing, moving,or opening covers on this product or attached devices. To connect: 1. Turn everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to connectors. 4. Attach power cords to out...
Page 16 - Additional safety information; Plastic bag notice; xiv
Additional safety information Plastic bag notice DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid dangerof suffocation. Polyvinyl Chloride (PVC) cable and cord notice Many personal computer products and accessories contain cords, cables or wires, such as...
Page 17 - Chapter 1. Product overview; Locating computer controls, connectors, and indicators
Chapter 1. Product overview This chapter provides information about the locations of connectors, locations of important product labels,computer features, specifications, operating environment, and preinstalled programs. • “Locating computer controls, connectors, and indicators” on page 1 • “Locating...
Page 19 - Audio connector; Media card reader slot
Right-side view Figure 2. Right-side view 1 Audio connector 5 Ethernet connector 2 SIM-card tray (on some models) 6 Video graphics array (VGA) connector 3 Media card reader slot 7 Security-lock slot 4 USB 3.0 connector 1 Audio connector Connect a headphone or a headset that has a 3.5-mm (0.14-inch),...
Page 20 - Ethernet connector
Attention: When you attach a USB cable to the USB 3.0 connector, ensure that the USB mark is facing upward. Otherwise the connector might be damaged. 5 Ethernet connector Connect the computer to a LAN with the Ethernet connector. DANGER To avoid the risk of electrical shock, do not connect the telep...
Page 21 - Power connector; Fan louvers
Left-side view Figure 3. Left-side view 1 Power connector 4 Mini DisplayPort ® connector 2 USB 3.0 connector 5 Always-on USB connector 3 Fan louvers 6 Smart card slot (on some models) 1 Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge...
Page 22 - Bottom view
• When your computer is in hibernation mode or is turned off, but connected to ac power If you want to charge these devices when your computer is in hibernation mode; or when your computer isturned off and not connected to ac power, do the following: • For Windows 7: Start the Power Manager program ...
Page 23 - Speakers; Keyboard drainage holes
are at the office or at home. For more information about the supported docking stations, see “ThinkPaddocking stations” on page 93. 3 Speakers Your computer is equipped with a pair of stereo speakers. 4 Keyboard drainage holes The keyboard drainage holes can help drain out liquid from your computer ...
Page 24 - Status indicators; Fn Lock indicator; Microphone mute indicator; System-status indicators
Status indicators The status indicators show the current status of your computer. Note: Your computer might have slight variations from the following illustrations. 1 Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys”on page 25. 2 S...
Page 25 - Blinks for three times; On; Blinks slowly; Locating important product information
The indicator in the ThinkPad logo and the indicator in the center of the power button show the system-statusof the computer. • Blinks for three times : The computer is initially connected to power. • On : The computer is on (in normal mode). • Blinks fast : The computer is entering sleep or hiberna...
Page 26 - Certificate of Authenticity information
The FCC ID and IC Certification number labels are affixed on the wireless WAN card 1 and wireless LAN card 2 installed in the wireless communication card slots of the computer. To remove the wireless LAN card for repair or replacement, see “Replacing the wireless LAN card” onpage 80. To remove the w...
Page 29 - Specifications; Size; Battery status; Operating environment
Specifications Size • Width: 331 mm (13 inches) • Depth: 226 mm (8.9 inches) • Height: 20.65 mm (0.8 inch) Heat output • 45 W (154 Btu/hr) maximum • 65 W (222 Btu/hr) maximum Power source (ac power adapter) • Sine-wave input at 50 to 60 Hz • Input rating of the ac power adapter: 100 to 240 V ac, 50 ...
Page 31 - Search
Note: If you cannot find the program you need in Control Panel, open the navigation window of the Lenovo ThinkVantage Tools program and double-click the corresponding dimmed icon to install the program youneed. Then, follow the instructions on the screen. When the installation process completes, the...
Page 32 - Lenovo programs overview
Your computer supports the following Lenovo programs: • Active Protection System • Fingerprint Manager Pro • Lenovo Companion • Lenovo Mobile Access • Lenovo QuickCast • Lenovo QuickControl • Lenovo Settings • Lenovo Solution Center • Lenovo Support • Lenovo Tools • Password Manager • System Update ...
Page 35 - Chapter 2. Using your computer; Registering your computer; Registration; Frequently asked questions; Can I get my user guide in another language?
Chapter 2. Using your computer This chapter provides information on using some of the computer components. • “Registering your computer” on page 19 • “Frequently asked questions” on page 19 • “Using the multi-touch screen” on page 21 • “Special keys” on page 25 • “Using the ThinkPad pointing device”...
Page 37 - Using the multi-touch screen; Common touch gestures and mouse actions
Using the multi-touch screen This topic provides instructions on how to use the multi-touch screen that is available on some models. Common touch gestures and mouse actions The following table lists some common touch gestures and the corresponding mouse actions that isapplicable to the Windows 7 ope...
Page 40 - Tips on using the multi-touch screen
Tasks Touch gestures (touch models only) Mouse actions To view the application commands onan open application, such as Copy , Save , and Delete , depending on the application Swipe in from the top or bottom edge. Right-click an open application. To close the current application Swipe in from the top...
Page 41 - When the Fn Lock function is disabled:
Special keys Your computer has several special keys to help you work easily and effectively. Function keys and key combinations The keyboard has several function keys, which consist of the Fn key 1 and the function keys 2 . • + Enables or disables the Fn Lock function. When the Fn Lock function is d...
Page 44 - Replacing the cap; Power management; Battery
Replacing the cap The cap 1 on the end of the TrackPoint pointing stick is removable. After you use the cap for a period of time, you can replace the cap with a new one. Note: The TrackPoint cap used in your computer has grooves a as shown in the following illustration. Ensure that you replace the T...
Page 47 - Handling the battery
– For Windows 8 and Windows 8.1: Move the pointer to the bottom right corner of the screen to bring up the charms. Then click Settings ➙ Power ➙ Sleep . • Hibernation mode By using this mode, you can turn off your computer completely without saving files or exiting anyprograms that are running. When...
Page 48 - Connecting to the network
DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The batterypack contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire. • Do not...
Page 49 - Using the wireless LAN connection
Ethernet connections You can connect your computer to a local network or a broadband connection by using the built-in Ethernetfeature of the computer. DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connectthe telephone cable to the Ethernet connector. W...
Page 51 - Using the wireless WAN connection; Tips for using the wireless WAN feature
• Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your computer closer to the wireless access point. Using the wireless WAN connection Wireless wide area network (WAN), which uses cellular networks for data transmission, ena...
Page 53 - Using an external monitor
If you still cannot enable the NFC feature, check the NFC device setting in the ThinkPad Setup program by doing the following: 1. Start the ThinkPad Setup program. See “Using the ThinkPad Setup program” on page 105. 2. Select Security ➙ I/O Port Access . 3. Set the NFC device option to Enabled . You...
Page 54 - Using a DVI monitor
Note: If your computer cannot detect the external monitor, right-click on the desktop, then select Screen resolution . Click the Detect button. Setting the external monitor type To set the external monitor type, do the following: 1. Connect the external monitor to your computer, and then connect the...
Page 55 - Using the mini DisplayPort connector; Setting up a presentation
Notes: • The screen mode that can be used depends on the specifications of the DVI monitor. • Before you connect a DVI monitor, make sure that the computer is connected to the expansion unit and works properly. To connect a DVI monitor, do the following: 1. Turn off the computer. 2. Connect a DVI mo...
Page 56 - Using dual displays
Note: It may take several seconds before the projector displays the image. If you do not see your desktop displayed after 60 seconds, try pressing the F7 key to switch between different display output locations. Your projector might have one or more audio-input connectors. To project sound, you need...
Page 57 - Using audio features; Hardware and Sound; Using the camera; Camera
Using audio features Your computer is equipped with the following items: • Built-in microphones • Built-in speakers • Combo audio connector, 3.5 mm (0.14 inch) in diameter Your computer also has an audio chip that enables you to enjoy various multimedia audio features, suchas the following: • Playba...
Page 58 - Using a flash media card
• For Windows 8 and Windows 8.1, do one of the following: – Configure the camera settings directly from the program that is using the camera. For more information, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera . Follow the instructio...
Page 61 - Chapter 3. You and your computer; Accessibility and comfort; General posture
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and traveling with your computer. • “Accessibility and comfort” on page 45 • “Traveling with your computer” on page 47 Accessibility and comfort Good ergonomic practice is important to get the most from ...
Page 62 - What if you are traveling?; Comfort
Display : Position the display to maintain a comfortable viewing distance of 510-760 mm (20-30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the displayscreen clean and set the brightness to levels that enable you to see the screen clearl...
Page 63 - Assistive technologies; Ease of Access; Screen-reader technologies; Traveling with your computer; Travel tips on airplanes; Travel accessories
Assistive technologies enable users to access information in the most appropriate way. Some of thesetechnologies are already provided in your operating system. Others can be purchased through vendors, oraccessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologie...
Page 65 - Security
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. • “Using passwords” on page 49 • “Hard disk security” on page 53 • “Setting the security chip” on page 54 • “Using the fingerprint reader” on page 55 • “Notice on deleting data f...
Page 66 - Supervisor password
3. Depending on your need, do one of the following: • To set a password, do the following: a. In the Enter New Password field, type a desired password and press Enter. b. In the Confirm New Password field, retype the password and press Enter. • To change a password, do the following: a. In the Enter...
Page 67 - Hard disk passwords
– Internal wireless device – Internal Bluetooth device – Internal Network Option ROM – Internal wireless WAN device – Security mode – Fingerprint reader priority Notes: • The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier. ...
Page 69 - Hard disk security
3. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password is changed. Note: The hard disk password cannot be removed in User HDP mode. – If you select Master HDP mode, follow the following steps to change the master hard disk password: 1. Type the current mast...
Page 70 - Setting the security chip
software, such as Microsoft Windows BitLocker ® Drive Encryption, which is supported in the Ultimate and Enterprise editions of the Windows 7 operating system, Windows 8 operating system and Windows 8.1operating system. See “Using Windows BitLocker Drive Encryption” on page 54. • Before you dispose ...
Page 71 - Using the fingerprint reader
Before you start, print these instructions. To set an item on the Security Chip submenu, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Security Chip by using the directional keys. 3. Press Enter. The S...
Page 72 - Swiping your finger over the fingerprint reader
Note: It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers. Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader, do the following: 1. Place the top joint of your finger on the sensor. 2. Apply light pressure ...
Page 73 - Indicator behavior of the fingerprint reader; Setting the fingerprint reader; Predesktop Authentication:
Indicator behavior of the fingerprint reader Indicator behavior Description Green The fingerprint reader is ready for swiping. Amber The fingerprint cannot be authenticated. Associating your fingerprints with your power-on password and hard disk password To associate your fingerprints with your powe...
Page 75 - Using firewalls
• Format your hard disk drive or solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings. These operations, however, only change the file location of the data; they...
Page 77 - Chapter 5. Recovery overview; Recovery overview for the Windows 7 operating system
Chapter 5. Recovery overview This chapter provides information about the recovery solutions. • “Recovery overview for the Windows 7 operating system” on page 61 • “Recovery overview for the Windows 8 and Windows 8.1 operating systems” on page 66 Recovery overview for the Windows 7 operating system T...
Page 78 - Performing backup and recovery operations
Using recovery media On the Windows 7 operating system, you can use recovery media to restore the computer to the factorydefault settings only. You can use recovery media to put the computer in an operational state after allother methods of recovery have failed. Attention: When you use recovery medi...
Page 79 - Using the Rescue and Recovery workspace
4. Follow the instructions on the screen to complete the recovery operation. For more information about performing a recovery operation from the Rescue and Recovery workspace, see“Using the Rescue and Recovery workspace” on page 63. Using the Rescue and Recovery workspace The Rescue and Recovery wor...
Page 81 - Solving recovery problems
1. Turn on your computer. 2. Go to the C:\SWTOOLS directory. 3. Open the APPS folder. The folder contains several subfolders named for the various preinstalled applications. 4. Open the subfolder for the program you are reinstalling. 5. Double-click Setup , and then follow the on-screen steps to rei...
Page 82 - Refreshing your computer; Resetting your computer to the factory default settings
It is important to create a rescue medium and a set of recovery media as early as possible and store themin a safe place for future use. Recovery overview for the Windows 8 and Windows 8.1 operatingsystems This section provides information about the recovery solutions for the Windows 8 and Windows 8...
Page 87 - Chapter 6. Replacing devices; Static electricity prevention; Config
Chapter 6. Replacing devices This chapter contains the following items: • “Static electricity prevention” on page 71 • “Disabling the built-in battery” on page 71 • “Installing or replacing the SIM card” on page 72 • “Replacing the external battery pack” on page 73 • “Replacing the base cover assemb...
Page 88 - Yes; Installing or replacing the SIM card
5. Click Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off. Wait for a few minutes to let the computer cool. The built-in battery will be automatically enabled again when the computer is connected to an ac poweradapter. Installing or replacing the SIM ...
Page 89 - Replacing the external battery pack
5. Install a new SIM card into the tray. 6. Insert the tray into the computer. 7. Reconnect the ac power adapter and all cables. Replacing the external battery pack Before you start, print these instructions. This system supports only batteries specially designed for this specific system and manufac...
Page 91 - Replacing the base cover assembly
3. Insert a new battery pack until it clicks into place 1 , and then slide the battery latch to the locked position 2 . 4. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the base cover assembly Before you start, print these instructions. Note: De...
Page 92 - Replacing the hard disk drive or solid-state drive
5. Pry up the latches in ascending alphabetical order (a to h) as illustrated, and then remove the base cover assembly. 6. Reinstall the new base cover assembly and tighten the screws. 7. Reinstall the external battery pack and turn the computer over again. Connect the ac power adapter and all cable...
Page 95 - Replacing a memory module
Replacing a memory module Before you start, print these instructions. Increasing memory capacity is an effective way to make programs run faster. You can increase memorycapacity by replacing or adding a memory module. Note: The operating speed of the memory module has dependency on the system config...
Page 96 - Replacing the wireless LAN card
6. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module 1 into the slot at an angle of about 20 degrees. Pivot the memory module downward until it snaps into place 2 . Ensure that the memory module is firmly installed in the slo...
Page 99 - Replacing the wireless WAN card
12. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the wireless WAN card Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outleton the wall. DANGER Electric current from ...
Page 101 - Replacing the keyboard
9. Pivot the new wireless WAN card downward 1 and then install the screw to secure the card in place 2 . 10. Connect the antenna cables to the new wireless WAN card. Ensure that you connect the red cable to the main connector on the card, and the blue cable to the auxiliary connector on the card. 11...
Page 107 - Replacing the coin-cell battery
7. Turn the computer over again and reinstall the external battery pack. Connect the ac power adapter and all cables. Replacing the coin-cell battery Before you start, print these instructions. DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell ba...
Page 109 - Chapter 7. Enhancing your computer; Finding ThinkPad options
Chapter 7. Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities. Itincludes the following topics: • “Finding ThinkPad options” on page 93 • “ThinkPad docking stations” on page 93 Finding ThinkPad options If you want to expand ...
Page 110 - ThinkPad Basic Dock
ThinkPad Basic Dock Front view 1 Power button : Press the power button to turn on or turn off the computer . 2 Eject button : Press the eject button to release the computer from the docking station. 3 Sliding adjuster : Use the sliding adjuster as a guide to align the docking station connector on yo...
Page 111 - ThinkPad Pro Dock
4 Ethernet connector : Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the dockingstation, inst...
Page 113 - ThinkPad Ultra Dock
ThinkPad Ultra Dock Front view 1 Power button : Press the power button to turn on or turn off the computer. 2 Key lock indicator : This indicator turns on when the system lock key is in the locked position. 3 Docking status indicator : This indicator turns on when your computer is docked. 4 Eject bu...
Page 114 - Attaching a ThinkPad docking station
1 Always-on USB connector : Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. 2 USB 2.0 connectors : Used to connect devices that are compatible with USB 2.0. 3 USB 3.0 connectors : Used ...
Page 115 - Detaching a ThinkPad docking station
3. Align the top-left corner of the computer with the position mark of the docking station. Attach your computer to the docking station vertically until you hear a click 1 . Then turn the system lock key to the locked position 2 . 4. Check the docking status indicator. If the docking status indicato...
Page 116 - Connecting external displays to a docking station
3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it. Connecting external displays to a docking station For the ThinkPad Pro Dock, if you connect two external displays to the DisplayPort connector and the DVIconnector, the DVI connector is inacti...
Page 117 - Security features
For the ThinkPad Ultra Dock, if you connect two external displays to the DisplayPort connector and theHDMI connector, the HDMI connector is inactive. Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positi...
Page 119 - Chapter 8. Advanced configuration; Installing a new operating system
Chapter 8. Advanced configuration This chapter provides the following information to help you configure the computer: • “Installing a new operating system” on page 103 • “Installing device drivers” on page 105 • “Using the ThinkPad Setup program” on page 105 • “Using system management” on page 117 I...
Page 120 - Installing the Windows 8 or Windows 8.1 operating system
Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise the operating system will not start correctly. When you install the Windows 7 operating system, you might need one of the following country or regioncodes: Country...
Page 121 - Installing device drivers
Country or region Code Country or region Code China SC Netherlands NL Denmark DK Norway NO Finland FI Spain SP France FR Sweden SV Germany GR Taiwan and Hong Kong TC Italy IT United States US Japan JP Installing device drivers Device driver is the program that operates a particular hardware device o...
Page 127 - Date and Time menu; System Date; Security menu
Table 4. Config menu items (continued) Menu item Submenu item Value Comments combination in the StartupInterrupt Menu window.To display the StartupInterrupt Menu window,press the black buttonor Enter key during thepower-on self-test (POST). CIRA Timeout 0-255 Note: The default value is 60 seconds. S...
Page 131 - Startup menu; Startup
Table 5. Security menu items (continued) Menu item Submenu item Value Comments Intel AT ModuleActivation • Disabled • Enabled • Permanently Disabled Enable or disable the UEFI BIOS interface toactivate the Intel AT module, which is an optionalanti-theft service from Intel. Note: If you set the Intel...
Page 132 - Boot; boldface
• If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks the computer from starting once detects the change of startup sequence. To change the startup sequence temporarily so that the computer starts from a desired drive, do the followin...
Page 134 - Setting management features
Your computer is designed for manageability, so that you can redirect more resources to better meetyour business objectives. This manageability, known as Total Cost of Ownership (TCO), enables you to remotely operate clientcomputers in the same way as you operate your own computer, such as turning o...
Page 137 - Chapter 9. Preventing problems; General tips for preventing problems; Start
Chapter 9. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, youcan avoid common problems. This chapter provides information that can help you keep your computerrunning smoothly. • “General tips for preventing problems” on page 121 • “Maki...
Page 138 - Making sure device drivers are current; Getting the latest drivers from the Web site; Getting the latest drivers using System Update
– Restart the computer and start the recovery operation. – If your computer uses discs as the recovery media, do not remove the disc from the drive until prompted to do so. • For suspected hard disk drive issues, refer to “Diagnosing problems” on page 127 and run a diagnostic test for the drive befo...
Page 139 - Taking care of your computer; Be careful about where and how you work
For more information about how to use the System Update program, refer to the help information systemof the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to usecommon sense in handling it. By following the importan...
Page 140 - Cleaning the cover of your computer
• Store your external and removable hard disk drive or optical drives in the appropriate containers or packaging when they are not being used. • Before you install a memory card such as an SD card, SDHC card, SDXC card, and a MultiMediaCard, touch a metal table or a grounded metal object. This actio...
Page 143 - Chapter 10. Troubleshooting computer problems; Diagnosing problems
Chapter 10. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. • “Diagnosing problems” on page 127 • “Troubleshooting” on page 127 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution...
Page 144 - Spills on the keyboard; Error messages
• If you cannot turn off your computer by pressing and holding the power button, remove all sources of power from the computer and reset the system by inserting a straightened paper clip into theemergency-reset hole. To locate the reset hole, refer to “Bottom view” on page 6. After the computeris of...
Page 145 - Errors without messages
Solution : The EEPROM checksum is not correct (block # 0 and 1). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. • Message : 0189: Invalid RFID configuration information area Solution : The EEPROM checksum is not correct (block # 4 ...
Page 146 - Beep errors
Solution : If your computer is preinstalled with the Windows 7 operating system, you can disable any system timers, such as the LCD turn-off timer or the blank timer by doing the following: 1. Start Power Manager. 2. Click the Power plan tab, and then select Maximum Performance from the predefined p...
Page 147 - Memory module problems; Ethernet problems
Table 7. Beep errors (continued) Problem Solution Four cycles of four short beeps Shut down the computer immediately and have thecomputer serviced. Five short beeps The system board has a problem. Have the computerserviced. Memory module problems Print these instructions now and keep the instruction...
Page 149 - Problems with the keyboard and other pointing devices; TrackPoint pointing device problems
• Problem : Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile. Solution : Do the following: 1. Exit the application that uses the sound device (for example, Windows ...
Page 150 - Problems with the display and multimedia devices; Computer screen problems
• Problem : All or some keys on the external numeric keypad do not work. Solution : Make sure that the external numeric keypad is correctly connected to the computer. Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices, i...
Page 151 - External monitor problems
Solution : Press and hold the power button for four seconds or more to turn off your computer; then turn it on again. • Problem : Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solution : This is an intrinsic characteristic of the TFT technology. Your ...
Page 152 - Audio problems
• Problem : If you use the Extend desktop function, you cannot set a higher resolution or higher refresh rate on the secondary display. Solution : Change the resolution and the color depth to lower settings for the primary display. • Problem : Display switching does not work. Solution : If you use t...
Page 153 - Battery problems
2. Click Sound . 3. Click the Recording tab in the Sound window. 4. Select Microphone , and click the Properties button. 5. Click the Levels tab, and move the Microphone Boost slider upwards. 6. Click OK . Note: For more information about controlling volume, see the Windows online help. • Problem : ...
Page 156 - Problems with drives and other storage devices; Hard disk drive problems; A software problem
– If the system-status indicator (illuminated ThinkPad logo) is off, your computer is in power-off state or in hibernation mode. Connect the ac power adapter to the computer; then press the power buttonto resume operation. If the system still does not return from sleep mode, your system might stop r...
Page 157 - Problems with ports and connectors; A USB problem
Solution : Make sure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manualssupplied with the application. Check the following: • The application is designed to operate with your operating system. ...
Page 159 - Chapter 11. Getting support; Before you contact Lenovo; Getting help and service
Chapter 11. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 143 • “Getting help and service” on page 143 • “Purchasing additional services” on page 145 Before you contact Lenovo Often, you can solve your computer pro...
Page 161 - Telephone numbers; Purchasing additional services
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts• Identification of software problem sources• Configuration of the UEFI BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• Installation and maintenance of network oper...
Page 163 - Appendix A. Regulatory Information; Wireless related information; Wireless interoperability
Appendix A. Regulatory Information Wireless related information Wireless interoperability The M.2 wireless LAN card is designed to be interoperable with any wireless LAN product that is basedon Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or OrthogonalFrequency Divisi...
Page 164 - Usage environment and your health; Locations of the UltraConnectTM wireless antennas
• Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, thelevel of energy emitted is far much less than the electromagnetic energy emitted by wireless devices likefor example mobile phones. D...
Page 165 - Locating wireless regulatory notices; Export classification notice
Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with the computer. If the computer is shipped without the Regulatory Notice , you can find it on the Web site at: http://www.lenovo.com/UserManual Export classifica...
Page 166 - German Class B compliance statement; Deutschsprachiger EU Hinweis:
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Union - Compliance to the Electromagnetic CompatibilityDirective This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on theapproximation of the laws of the Member ...
Page 169 - Appendix B. WEEE and recycling statements; Important WEEE information; Collecting and recycling a disused Lenovo computer or monitor
Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. For information on...
Page 170 - Battery recycling information for Brazil; Declarações de Reciclagem no Brasil; Battery recycling information for Taiwan
Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collec...
Page 171 - Battery recycling information for the European Union; Battery recycling information for the United States and Canada
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators...
Page 174 - Ukraine RoHS
Page 175 - Appendix D. ENERGY STAR model information
Appendix D. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...
Page 178 - Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoAccess ConnectionsActive Protection SystemRescue and RecoverySecure Data DisposalThinkPadThinkVantageTrackPointUltraConnect Mini DisplayPort (mDP) is a Trademark of the Video Electronics Sta...