Page 2 - User Guides & Manuals
Notes: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix D “Notices” on page 143 The Safety, Warranty, and Setup Guide and the Regulat...
Page 3 - Contents
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that require immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, andindicators . ...
Page 4 - ii
Chapter 6. Replacing devices . . . . . 63 Static electricity prevention . . . . . . . . . . 63 Disabling the built-in battery . . . . . . . . . 63 Replacing the SIM card . . . . . . . . . . . 64 Replacing the hard disk drive or solid state drive . 65 Replacing the keyboard . . . . . . . . . . . 67 R...
Page 5 - iii
Battery recycling information for Taiwan . . . . . 139 Battery recycling information for the United Statesand Canada . . . . . . . . . . . . . . . . 139 Appendix C. ENERGY STAR modelinformation . . . . . . . . . . . . . 141 Appendix D. Notices . . . . . . . . . 143 Trademarks . . . . . . . . . . . ....
Page 6 - iv
Page 7 - Read this first; Protect yourself from the heat that your computer generates.; Protect yourself from the heat generated by the ac power adapter.; Prevent your computer from getting wet.
Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer.Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or ...
Page 8 - Protect your computer and data when moving it.; Handle your computer gently.; Important safety information
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of thefollowing, and ensure that the power button is off or is blinking: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the comput...
Page 9 - Conditions that require immediate action; Safety guidelines; Service and upgrades; vii
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enoughthat the product should not be used again until it has been inspected and, if necessary, repaired byan authorized servicer. As with any electronic device, pay close att...
Page 10 - viii
that the power is turned off and that the product is unplugged from any power source. If you have anyquestions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, thefollowing warnings are required for your...
Page 11 - Power cords and power adapters; DANGER; Extension cords and related devices; ix
Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm 2 , or better. For other countries, the suitable types shall be used accordingly. Never wrap...
Page 12 - Plugs and outlets; Power supply statement; External devices
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to bedamaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obt...
Page 13 - General battery notice; Built-in rechargeable battery notice
General battery notice DANGER Personal computers manufactured by Lenovo contain a coin cell battery to provide power tothe system clock. In addition, many mobile products, such as notebook computers, utilize arechargeable battery pack to provide system power when in portable mode. Batteries supplied...
Page 14 - Lithium coin cell battery notice
Lithium coin cell battery notice DANGER Danger of explosion if battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that isrecommended by the manufacturer. The battery contains lithium and can explode if not properlyused, handled, or ...
Page 15 - Heat and product ventilation
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and whenbatteries are charging. Notebook computers can generate a significant amount of heat due to theircompact size. Always follow these basic precautions: • When your computer i...
Page 18 - Wash hands after handling; xvi
Many personal computer products and accessories contain cords, cables or wires, such as power cords orcords to connect the accessory to a personal computer. If this product has such a cord, cable or wire, thenthe following warning applies: WARNING: Handling the cord on this product or cords associat...
Page 19 - Chapter 1. Product overview; Locating computer controls, connectors, and indicators
Chapter 1. Product overview This chapter provides information about the locations of connectors, locations of important product labels,computer features, specifications, operating environment, and preinstalled ThinkVantage ® programs. This chapter contains the following topics: • “Locating computer ...
Page 22 - Mini DisplayPort connector (; Ethernet connector
Note: Your computer keyboard might look different from the illustration above. 1 Mini DisplayPort connector or Thunderbolt connector (depending on the model) 2 Mini High Definition Multimedia Interface (HDMI) port 3 USB 3.0 connector 4 Ethernet connector 5 Fan louver 6 Security keyhole 1 Mini Displa...
Page 23 - Power jack
5 Fan louver The internal fan and louvers enable air to circulate in the computer and cool the central processor. Note: To avoid impeding airflow, do not place any obstacle in front of the fan. 6 Security keyhole Purchase a security cable lock that fits this keyhole to lock your computer to a statio...
Page 24 - Combo audio jack; Bottom view
• Secure Digital eXtended-Capacity (SDXC) card • MultiMediaCard (MMC) 4 USB 3.0 connector The USB 3.0 connector is used for connecting devices compatible with a USB interface, such as a USBprinter or a digital camera. Notes: • When you attach a USB cable to the connector, ensure that the USB mark is...
Page 25 - Rear view; Subscriber Identification Module (SIM) card slot; Status indicators
1 Fan louver The internal fan and louvers enable air to circulate in the computer and cool the central processor. Note: To avoid impeding airflow, do not place any obstacle in front of the fan. 2 Emergency reset hole If the computer does not respond, remove the ac power adapter and reset the compute...
Page 26 - System status indicators; Power status indicator
System status indicators The illuminated dot in the ThinkPad logo on the outer lid of your computer and on the palm rest worksas a system status indicator. Note: Your computer keyboard might look different from the illustration above. The meaning of the indicator is as follows: • Red: The computer i...
Page 27 - Locating important product information
Note: Your computer keyboard might look different from the illustration above. The meaning of the indicator is as follows: • Green: The ac power adapter is connected. • Off: The ac power adapter is not connected. Locating important product information This section provides information to help you lo...
Page 29 - Features
The Certificate of Authenticity label of your computer is shown as below: Features This topic lists the features of your computer. Processor See the system properties of your computer. To view the system properties of your computer, click Start , right-click Computer ; then select Properties . Memor...
Page 30 - Specifications
• Fn key • Volume control keys • Speaker mute key • Microphone mute key Interface • Mini HDMI port • Mini DisplayPort connector (on some models) • Thunderbolt connector (on some models) • Combo audio jack • USB 3.0 connectors • RJ45 Ethernet connector • 4-in-1 media card reader • SIM card slot Optic...
Page 31 - Battery life; Operating environment; ThinkVantage programs
Lithium-ion (Li-Ion) battery pack Battery life • For percentage of the remaining battery power, see the Power Manager battery gauge on the taskbar. • The Power Manager program also displays a green, yellow, or red indication. A battery under warranty with a red indication is eligible for a warranty ...
Page 32 - Start
Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools . Double-click a program icon to access the program. Note: If a program icon in the Lenovo ThinkVantage Tools program navigation window is dimmed, it indicates that you need to install the program manually. To install the program manually, doubl...
Page 33 - Introduction to ThinkVantage programs; Access Connections
Table 2. Programs in Control Panel (continued) Program Control Panel section Green text in Control Panel Fingerprint Software System and Security Hardware and Sound Lenovo - Fingerprint Reader or Lenovo - Notebook FingerprintReader Lenovo Solution Center System and Security Lenovo - System Health an...
Page 37 - Chapter 2. Using your computer; Registering your computer; Can I get my user guide in another language?
Chapter 2. Using your computer This chapter provides information on using some of the computer components. This chapter contains the following topics: • “Registering your computer” on page 19 • “Frequently asked questions” on page 19 • “Special keys” on page 21 • “Using the UltraNav pointing device”...
Page 39 - Special keys
Special keys Your computer has several special keys 1 and 2 to help you work more easily and effectively. The following figure shows the locations of the special keys. You can toggle the F1-F12 key functionality to use the keys in default mode or in legacy mode. In defaultmode, you can initiate the ...
Page 43 - Using the touch pad
Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one. Using the touch pad The touch pad is a pad 1 below the TrackPoint buttons at the bottom of the keyboard. To move the pointer 2 on the...
Page 45 - Using the ac power adapter; Connecting the ac power adapter; Charging the battery
Using the ac power adapter The power to run your computer can come either from the lithium-ion (Li-ion) battery pack provided with it,or from ac power through the ac power adapter. While you use ac power, the battery charges automatically. The ac power adapter that comes with your computer has two b...
Page 46 - Managing the battery power
• Recharge the battery completely before using it. The battery is fully charged if the battery indicator shows green. • Always use power management features such as power modes, screen blank, sleep, and hibernation. Managing the battery power With Power Manager, you can adjust your power settings to...
Page 48 - Wireless connections; Wireless LAN; Establishing wireless LAN connections; Tips for using the wireless LAN feature; Wireless network setup
Wireless connections Wireless connection is the transfer of data without the use of cables by means of radio waves only. Depending on the frequency used for data transmission, the area covered, or the type of the device used fordata transfer, the following categories of wireless networks might be av...
Page 49 - Checking the wireless connection status
Access Connections, a connectivity assistant program, can easily enable one network card and disable theother cards on demand. After setting up your wireless networking connection, you can use the programto quickly switch the network settings. Establishing wireless WAN connections Wireless Wide Area...
Page 51 - Enabling or disabling the wireless features; Attaching an external monitor
– Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your system closer to the wireless access point. • Wireless status icon states: wireless WAN – Power to the WAN radio is off – No association – No signal – Signal level 1 – S...
Page 55 - Using the integrated camera
Note: The combo audio jack does not support a conventional microphone. The following table shows which functions of the audio devices attached to the jacks on your computer aresupported. Table 3. Audio feature list Jack Headset with a 3.5 mm4-pole plug Conventionalheadphone Conventionalmicrophone Co...
Page 56 - Using the optical drive; Using a media card; Removing a media card
Note: Avoid using your computer in dark conditions for prolonged periods. It is bad for your eyes. Using the optical drive Note: Your computer only supports the MultiBurner drive. MultiBurner drive This drive can read DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types of CDs,such...
Page 57 - Show hidden icons
• Do not remove the card while the computer is in sleep mode or hibernation mode. Otherwise, the system might not respond when you try to resume operation. To remove a media card, do the following: 1. Click Show hidden icons on the taskbar. 2. Right-click the Safely Remove Hardware and Eject Media i...
Page 59 - Chapter 3. You and your computer; Accessibility and comfort; General posture
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and travelling with your computer. • “Accessibility and comfort” on page 41 • “Traveling with your computer” on page 43 Accessibility and comfort Good ergonomic practice is important to get the most from...
Page 60 - What if you are traveling?; Comfort
Display : Position the display to maintain a comfortable viewing distance of 20-30 inches (510-760 mm). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the displayscreen clean and set the brightness to levels that enable you to see the screen clearl...
Page 61 - Assistive technologies; Screen reader technologies; Traveling with your computer
Assistive technologies enable users to access information in the most appropriate way. Some of thesetechnologies are already provided in your operating system. Others can be purchased through vendors, oraccessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologie...
Page 62 - Travel accessories
• When taking off, remember to turn off your computer or put it into hibernation mode. Travel accessories The following is a checklist of items to consider packing when you are going to travel: • ThinkPad ac power adapter • ThinkPad AC/DC combo adapter • External mouse (if you are accustomed to usin...
Page 64 - Hard disk passwords
1. Press F1. The icon changes to this: 2. Type the master hard disk password. Note: To return to the icon , press F1 again. If this icon is displayed, type a supervisor password. Note: Press the Backspace key if you enter a wrong password while you are typing your password. Power-on password You can...
Page 66 - Supervisor password
9. In the Setup Notice window that is displayed, press Enter to continue. 10. Press Fn+F10. The Setup Confirmation window opens. Select Yes to save configuration changes and exit. The next time you turn on your computer, you will have to type the user or master hard disk password inorder to start yo...
Page 68 - Hard disk security
• To set a password, do the following: a. In the Enter New Password field, type a desired password and press Enter. b. In the Confirm New Password field, retype the password and press Enter. • To change a password, do the following: a. In the Enter Current Password field, type the current supervisor...
Page 69 - Setting the security chip
system and data stored on your computer, even if your computer is lost or stolen. BitLocker works byencrypting all user and system files, including the swap and hibernation files. BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure earlyboot component ...
Page 70 - Using the fingerprint reader
2. Save all open files, and exit all applications. 3. Turn your computer off and then turn it on again. 4. When the logo screen is displayed, press F1. The ThinkPad Setup program main menu opens. 5. Using the cursor keys, move to Security . The Security menu opens. 6. Using the cursor keys, move to ...
Page 71 - Maintaining the fingerprint reader
1. Place the ball of your finger (the central part of the fingerprint) on the small circle above the reader. Ensure that the entire top joint of the finger is on the reader. Note: Your computer keyboard might look different from the illustration above. 2. Apply light pressure and swipe your finger a...
Page 73 - Using firewalls
Note: Running either application will take a couple of hours. Using firewalls If your system is preinstalled with a firewall program, it protects against computer Internet security threats,unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more information abou...
Page 75 - Chapter 5. Recovery overview; Creating and using a recovery media; Creating recovery media
Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. • “Creating and using a recovery media” on page 57 • “Performing backup and recovery operations” on page 58 • “Using the OneKey Recovery Pro workspace” on page 59 • “Creating and using a r...
Page 76 - Performing backup and recovery operations
Note: You can create recovery media using discs or external USB storage devices. To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks . Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to ...
Page 77 - Using the OneKey Recovery Pro workspace
3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. Performing a recovery operation This section provides instructions on how to perform a recovery operation using the OneKey RecoveryPro program. 1. From ...
Page 78 - Creating and using a rescue medium
3. If you have set a OneKey Recovery Pro password, type your password when prompted. The OneKey Recovery Pro workspace opens after a short delay. Note: If the OneKey Recovery Pro workspace fails to open, see “Solving recovery problems” on page 62. 4. Do one of the following: • To rescue files from y...
Page 79 - Reinstalling preinstalled applications and device drivers; Reinstalling preinstalled applications
• If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescue medium: 1. Attach the USB hard disk drive to one of the USB connectors on your computer. 2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu wi...
Page 80 - Solving recovery problems
Solving recovery problems If you are unable to access the OneKey Recovery Pro workspace or the Windows environment, do oneof the following: • Use a rescue medium to start the OneKey Recovery Pro workspace. See “Creating and using a rescue medium” on page 60. • Use recovery media if all other methods...
Page 81 - Chapter 6. Replacing devices; Static electricity prevention; Config
Chapter 6. Replacing devices This chapter provides instructions on how to install or replace hardware for your computer. • “Static electricity prevention” on page 63 • “Disabling the built-in battery” on page 63 • “Replacing the SIM card” on page 64 • “Replacing the hard disk drive or solid state dr...
Page 82 - Replacing the SIM card
Replacing the SIM card Before you start, print these instructions. Your computer might require a SIM card to establish wireless WAN connections. Depending on the countryof delivery, you might need to purchase a SIM card , or a SIM card might already be installed in yourcomputer, or the SIM card is p...
Page 83 - Replacing the hard disk drive or solid state drive
5. Hold the new card with the metal contact facing downwards. Then, insert the card firmly into the slot until you hear a click. 6. Close the SIM card door until it snaps into position. 7. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the hard disk drive or sol...
Page 85 - Replacing the keyboard
5. Insert the hard disk drive or solid state drive into the slot and slide the hard disk drive or solid state drive firmly into place. 6. Reinstall the hard disk drive or solid state drive door 1 . Then tighten the screw 2 . 7. Turn the computer over again. Connect the ac power adapter and all cable...
Page 89 - Replacing the optical drive
4. Close the computer display and turn the computer over. Reinstall the two screws at the bottom. 5. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the optical drive Before you start, print these instructions. An optical drive is preinstalled in the optical driv...
Page 91 - Replacing a memory module
2. Tighten the screw that secures the optical drive. 3. Reinstall the keyboard. See “Replacing the keyboard” on page 67. 4. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a memory module Before you start, print these instructions. Increasing memory capacity is a...
Page 93 - Replacing a Mini PCI ExpressCard for wireless LAN connection
9. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a Mini PCI ExpressCard for wireless LAN connection Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outleton the wall. D...
Page 95 - Replacing a Mini PCI ExpressCard for wireless WAN connection
7. Connect the antenna cables to the new PCI Express Mini Card as shown in the drawing. Be sure to attach the gray cable to the connector marked “MAIN” or “M” on the card, and the black cable tothe connector marked “AUX” or “A”. 8. Reinstall the keyboard. See “Replacing the keyboard” on page 67. 9. ...
Page 97 - Replacing a half-size wireless WAN card
6. Align the contact edge of the new PCI Express Mini Card with the corresponding socket 1 . Pivot the card until you can snap it into place. Secure the card with the screw 2 . 7. Connect the antenna cables to the new PCI Express Mini Card as shown in the drawing. Be sure to attach the red cable to ...
Page 100 - Replacing the backup battery
11. Reinstall the keyboard. See “Replacing the keyboard” on page 67. 12. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the backup battery Before you start, print these instructions. DANGER If the backup battery is incorrectly replaced, there is danger of an exp...
Page 103 - Chapter 7. Advanced configuration; Installing a new operating system
Chapter 7. Advanced configuration While it is important to protect files, data, and settings that are on the hard disk drive or solid state drive,you also might need to install a new operating system, install new device drivers, update your system UEFIBIOS, or recover preinstalled software. This inf...
Page 104 - Installing the Windows 7 operating system
Country or region: Code China: SCDenmark: DKFinland: FIFrance: FRGermany: GRItaly: ITJapan: JPNetherlands: NLNorway: NOSpain: SPSweden: SVTaiwan and Hong Kong: TCUnited States: US Installing the Windows 7 operating system Before you start, print these instructions. To install the Windows 7 operating...
Page 105 - Installing the ThinkPad monitor file for Windows 2000/XP/Vista/7
To install a fix module, run the EXE file in a subfolder and follow the instructions on the screen. Note: If you remove the hard disk drive from the computer with a single-core processor and install it on a computer with a dual-core processor, you can get access to the hard disk drive. The opposite,...
Page 107 - Config menu
• System-unit serial number • System board serial number • Asset Tag • CPU Type • CPU Speed • Installed memory • UUID • MAC address (Internal LAN) Config menu If you need to change the configuration of your computer, select Config from the ThinkPad Setup menu. Notes: • Default values are in boldface...
Page 111 - Security menu; Security
• System Time To change the date and time, do the following: 1. Using the up and down arrow keys to select the item to change the date or time. 2. Press Tab, Shift+Tab, or Enter to select a field. 3. Type the date or time. Note: Another way to adjust the date and time is by pressing + or –. 4. Press...
Page 114 - Startup menu
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Fingerprint Reader • Disabled • Enabled If you select Enabled , you can use the fingerprint reader. Thunderbolt • Disabled • Enabled If you select Enabled , you can use the Thunderbolt feature. Intel AT Module Activat...
Page 116 - Restart menu; Updating your system UEFI BIOS
Table 6. Startup menu items (continued) Menu item Selection Comments Boot Device List F12 Option • Disabled • Enabled If you select Enabled , the F12 key is recognized and the Boot menu window is displayed. Boot Order Lock • Disabled • Enabled If you select Disabled , your computer will boot using t...
Page 117 - System management; Desktop Management Interface; Network; Asset ID EEPROM; Setting management features; Wake on LAN
System management Read this topic to learn more about features of system management: Desktop Management Interface The system UEFI BIOS of your computer supports an interface called System Management BIOS ReferenceSpecification (SMBIOS) V2.6.1 SMBIOS provides information about the hardware components...
Page 119 - Chapter 8. Preventing problems; General tips for preventing problems
Chapter 8. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you canavoid common problems. The chapter provides information that can help you keep your computer runningsmoothly. • “General tips for preventing problems” on page 101 • “Makin...
Page 120 - Making sure device drivers are current; Getting the latest drivers from the Web site; Detect my system
returns any failing error codes or messages, call the Customer Support Center with the codes ormessages and the computer in front of you. A technician will assist you further. 15. If required, you can find your country's Customer Support Center at: http://www.lenovo.com/support/phone. When calling t...
Page 121 - Taking care of your computer; Be careful about where and how you work
Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to usecommon sense in handling it. By following these important tips, you will get the most use and enjoymentout of your computer. Be careful about where and how you work • Stor...
Page 122 - Cleaning the cover of your computer
• Store your external and removable hard disk drive or optical drives in the appropriate containers or packaging when they are not being used. • Before you install any of the following devices, touch a metal table or a grounded metal object. This action reduces any static electricity from your body....
Page 125 - Chapter 9. Troubleshooting computer problems; Diagnosing problems
Chapter 9. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. This chapter contains the following topics: • “Diagnosing problems” on page 107 • “Troubleshooting” on page 107 Diagnosing problems If you experience problems ...
Page 126 - Spills on the keyboard; If you spill something on your computer:; Error messages; Message
• If the computer is turned off, restart the computer by pressing the power button. If you can not restart the computer, go to step 2. • If you can not turn off your computer by pressing and holding the power button, remove all power sources from the computer and reset reset the system by inserting ...
Page 128 - Errors without messages
Solution : ThinkVantage Active Protection sensor is not working correctly. Have the computer serviced. • Message : 2100: Initialization error on HDD0 (Main HDD). Solution : The hard disk drive is not working. Have the hard disk drive serviced. • Message : 2101: Detection error on HDD1 (Ultrabay HDD)...
Page 129 - Beep errors
1. Start Power Manager. 2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans. • Problem : When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up. Note: If you are not sure whether you heard any beep...
Page 130 - Memory module problems; Ethernet problems
Table 7. Beep errors (continued) Problem Solution One long and two short beeps The video function has a problem. Have the computerserviced. Four cycles of four short beeps The Security Chip has a problem. Have the computerserviced. Five short beeps The system board has a problem. Have the computerse...
Page 132 - Bluetooth problems; Problems with the keyboard and other pointing devices; UltraNav pointing device problems
Note: Depending on your computer, some models do not have a wireless WAN card. Bluetooth problems • Problem : Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile. Solu...
Page 133 - Problems with the display and multimedia devices; Computer screen problems
If the problem persists, ensure that the correct device driver is installed. 1. Click Start ➙ Control Panel . Change the view of Control Panel from Category to Large icons or Small icons. 2. Click Keyboard . 3. Select the Hardware tab. In the Device Properties pane, ensure that you see this message:...
Page 134 - External monitor problems
9. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the Device status box and ensure that the device is working correctly. If not, click the Troubleshoot button and follow the instructions on the screen. ...
Page 136 - Audio problems
1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Right-click on the desktop, and click Screen resolution . 4. Click the Monitor-2 icon. 5. Select Extend these displays for multiple dis...
Page 138 - Battery problems
Fingerprint reader problems • Problem : The surface of the reader is dirty, stained, or wet. Solution : Gently clean the surface of the reader with a dry, soft, lint-free cloth. • Problem : The reader often fails to enroll or authenticate your fingerprint. Solution : If the surface of the reader is ...
Page 139 - Power problems; Boot problems
2. If the connection of the ac power adapter is correct, turn off the computer, then disconnect the ac power adapter and remove the main battery. 3. Reinstall the battery and reconnect the ac power adapter, then turn on the computer. 4. If the power adapter icon still is not displayed on the taskbar...
Page 140 - Sleep and hibernation problems
If you receive an error message while the operating system is loading the desktop configuration after thePOST is completed, check the following items: 1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepag...
Page 141 - Problems with drives and other storage devices; Hard disk drive problems
If your computer tries to enter sleep mode but the request is rejected, the device attached to the USBconnector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USBdevice. • Problem : The battery discharges slightly while the computer is in hibernation mode. Solut...
Page 142 - A software problem
• Problem : The tray does not open even if you press the eject button. Solution : When your computer is not turned on, pressing the eject button does not cause the drive tray to open. Ensure that the computer is turned on and that the drive connector is firmly connected to thecomputer. If the tray s...
Page 143 - Problems with ports and connectors; A USB problem
Problems with ports and connectors The following are the most common problems with ports and connectors. A USB problem Problem : A device connected to the USB connector does not work. Solution : Open the Device Manager window. Ensure that the USB device setup is correct, and that the assignment of c...
Page 145 - Chapter 10. Getting support; Before you contact Lenovo; Getting help and service
Chapter 10. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 127 • “Getting help and service” on page 127 • “Purchasing additional services” on page 129 Before you contact Lenovo Often, you can solve your computer pro...
Page 147 - Telephone numbers; Finding ThinkPad options
• Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes(ECs) that apply to your hardware available. The following items are not covered:• Replaceme...
Page 149 - Appendix A. Regulatory information; Wireless related information; Wireless interoperability
Appendix A. Regulatory information Wireless related information Wireless interoperability The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product thatis based on DSSS, CCK, and/or OFDM radio technology, and is compliant to: • The 802.11b/g Standard, 802.1...
Page 150 - Usage environment and your health; Location of the UltraConnect wireless antennas
• Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, thelevel of energy emitted is far much less than the electromagnetic energy emitted by wireless devices likefor example mobile phones. D...
Page 151 - Locating wireless regulatory notices; Export classification notice
Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your computer. If your computer is shipped without the Regulatory Notice , you can find it on the Web site at: http://www.lenovo.com/ThinkPadUserGuides Export ...
Page 152 - German Class B compliance statement; Deutschsprachiger EU Hinweis:; Korea Class B compliance statement
European Union - Compliance to the Electromagnetic CompatibilityDirective This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on theapproximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannotaccept responsibil...
Page 155 - Appendix B. WEEE and recycling statements; EU WEEE statements; Collecting and recycling a disused Lenovo computer or monitor
Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. Information on product ...
Page 156 - Recycling information for Brazil; Declarações de Reciclagem no Brasil; Battery recycling information for the European Union
Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collec...
Page 159 - Appendix C. ENERGY STAR model information
Appendix C. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...
Page 162 - Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoAccess ConnectionsActive Protection SystemOneKeyThinkLightThinkPadThinkVantageTrackPointUltraConnectUltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corpor...