Page 3 - Contents; iii
Contents About this manual . . . . . . . . . . . 1 Introduction . . . . . . . . . . . . . 3 Important service information . . . . . . . . . 3 Strategy for replacing FRUs . . . . . . . . . 3 Strategy for replacing a hard disk drive . . . . . 4 How to use error messages . . . . . . . . 4 Strategy for ...
Page 4 - iv
Undetermined problems . . . . . . . . . 72 FRU replacement notices . . . . . . . . . 73 Screw notices . . . . . . . . . . . . 73 Retaining serial numbers . . . . . . . . . 74 Removing and replacing a FRU . . . . . . . . 77 1010 Battery pack . . . . . . . . . . . 78 1020 Hard disk drive . . . . . . ....
Page 5 - Important
About this manual This manual contains service and reference information for ThinkPad ® X40 (MT 2369/2370/2371/2372/2382/2386) product. Use this manual along with the advanced diagnostic tests to troubleshoot problems. The manual is divided into sections as follows: v The common sections provide gen...
Page 6 - MT
Page 7 - Introduction; support
Introduction Important service information Important BIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the customer support site http://www.lenovo.com/think/ support Advise customers to contact the Customer Support Center at 800-426-7378 if they need as...
Page 10 - Using
v eSupport can be used to view the list of key commodities built in a particular machine serial (this is the same record found in PEW). v eSupport can be accessed at the following Web site: http://www.lenovo.com/think/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOO...
Page 25 - WARNING; Wash; Electrical; exposed
v After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. v Reinstall all covers correctly before returning the machine to the customer. v Fan louvers on the machine help to prevent overheating of internal components. Do not...
Page 35 - Creating
Related service information This section provides information about the following: v “Service Web site” v “Restoring the preloaded system” v “Recovering the hard disk to original contents” on page 34 v “Passwords” on page 37 v “Power management” on page 39 Service Web site When the latest maintenanc...
Page 38 - Note
10. On each of the next three windows, press the Y key. 11. Follow the prompts to complete the recovery. To use the Recovery Repair diskette: 1. Shut down and turn off the computer. 2. Insert the Recovery Repair diskette into the drive, and then turn on the computer. 3. Follow the on-screen instruct...
Page 41 - Passwords
Passwords As many as three passwords may be needed for any ThinkPad computer: the power-on password (POP), the hard disk password (HDP), and the supervisor password (SVP). If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on. The computer d...
Page 43 - standby; Screen
message is displayed at the lower-left of the screen, press the Access IBM button. 2. For models supporting the Passphrase function, press F1 while HDP icon is appearing on the screen; then enter the master HDP. For the other models, enter the master HDP. Note: To check whether the ThinkPad computer...
Page 50 - Hardware
4. Run the applicable function test. 5. Follow the instructions on the screen. If there is a problem, PC-Doctor shows messages describing it. 6. To exit the test, select Quit — Exit Diag . To cancel the test, press Esc. Note: After executing PC-Doctor, check the system time/date and reset them if ne...
Page 57 - Feature
Product overview This section presents the following product-unique information: v “Specifications” v “Status indicators for X40” on page 55 v “FRU tests” on page 57 v “Fn key combinations” on page 59 Specifications Feature Description Processor v Intel ® Pentium ® M Processor Ultra Low Voltage 1.0 ...
Page 59 - Indicator
Status indicators for X40 The system status indicators show the status of the computer, as follows: 1 3 2 8 4 5 6 7 2 7 8 Indicator Meaning 1 Wireless status Green: Wireless is operational and radio on state. This indicator is on when the data is transmitted. 2 Bluetooth status Green: The Bluetooth ...
Page 65 - Numeric
Symptom-to-FRU index The symptom-to-FRU index in this section lists symptoms and errors and their possible causes. The most likely cause is listed first, in boldface type. Note: Do the FRU replacement or other actions in the sequence shown in the column headed “FRU or action, in sequence.” If replac...
Page 67 - ThinkPad
Symptom or error FRU or action, in sequence 0199 System Security—IBM Security password retry count exceeded. 1. Run BIOS Setup Utility, and then save current setting by pressing F10. 2. System board. 01C8 More than one modem devices are found. Remove one of them. Press <Esc> to continue. 1. Re...
Page 75 - symptoms
LCD-related symptoms Important The TFT LCD for the notebook computer contains many thin-film transistors (TFTs). The presence of a small number of dots that are missing, discolored, or always lighted is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. Th...
Page 76 - at; Undetermined
Intermittent problems Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a problem recurs. When analyzing an intermit...
Page 77 - 0 degrees more
FRU replacement notices This section contains notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the ThinkPad computer, this problem is addressed with special nylon-coated screws that h...
Page 82 - DANGER
1010 Battery pack DANGER Use only the battery specified in the parts list for your computer. The use of an incorrect battery can result in ignition or explosion of the battery. Before processing, seperate main unit from docking first. 3 2 1 Release the lock knob, shown as 1 , and latche knob, shown ...
Page 83 - Step
1020 Hard disk drive Attention v Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data. v Before removing the drive, have the user make a backup copy of all the information on the driv...
Page 88 - Keyboard
1050 Keyboard For access, remove following FRU: v “1010 Battery pack” on page 78 Remove 6 screws with keyboard icon to remove keyboard. 1 1 1 1 1 1 Step Screw (quantity) Torque 1 M2 × 6 mm, nylon-coated (6) 0.196 Nm (2 kgfcm) (continued) Removing and replacing a FRU 84 MT 2369/2370/2371/2372/2382/23...
Page 90 - When
When installing: Follow the steps below. 1. Attach the connector. 2. Make sure that the keyboard edges, shown in the step 1 , are under the frame. Then press the keys indicated by step 2 to latch the keyboard firmly in place. 1 1 2 3. To make sure that the front side of the keyboard is housed firmly...
Page 104 - Fansink
1120 Fansink For access, remove following FRUs, in order: v “1010 Battery pack” on page 78 v “1020 Hard disk drive” on page 79 v “1030 DIMM cover” on page 80 v “1040 Mini PCI adapter, DIMM, MDC-2, and BMDC-2” on page 81 v “1070 Backup battery” on page 90 v “1050 Keyboard” on page 84 v “1060 Upper ca...
Page 108 - LCD
2020 LCD For access, remove following FRUs, in order: v “1010 Battery pack” on page 78 v “1020 Hard disk drive” on page 79 v “1030 DIMM cover” on page 80 v “1040 Mini PCI adapter, DIMM, MDC-2, and BMDC-2” on page 81 v “1070 Backup battery” on page 90 v “1050 Keyboard” on page 84 v “1060 Upper case” ...
Page 124 - OP
v Each FRU is available for all types or models, unless specific types or models are specified. v A CRU (customer-replacable unit) is identified by a single asterisk (*) or two asterisks (**) in the CRU ID column. An N in the CRU ID column means the part is not a CRU. A single asterisk (*) means the...
Page 138 - XGA
LCD FRUs 12.1-in. XGA TFT 1 2 3 4 5 6 7 8 Parts list 134 MT 2369/2370/2371/2372/2382/2386
Page 140 - Language
Keyboard Language P/N (NMB) P/N (Chicony) CRU ID Arabic 93P4608 93P4666 ** Belgian 93P4602 93P4660 Chinese, Traditional 93P4630 93P4688 Czech 93P4618 93P4676 Danish 93P4596 93P4654 Dutch 91P8329 93P4648 English, U.K. 91P8325 93P4644 English, U.S. 91P8319 93P4638 French, Canadian 91P8321 93P4640 Fren...
Page 142 - For
Recovery CDs For Windows XP Professional Windows XP professional is preinstalled as the operating system in following models: v 2369-67x v 2370-67x v 2371-3x, 15x, 1Cx, 1Ex, 1Rx, 1Ux, 2Ux, 3Ex, 57x, 67x, 6Ex, 6Gx, 6Jx, 6Sx, 6Ux, 6Yx, 7Gx, 7Jx, 7Vx, 87x, 89x, 8Ex, 8Lx, 8Nx, 8Vx, 9Ex v 2371-4VM, 4WM, ...
Page 146 - Tools
Common parts list Tools Tool P/N Triconnector wrap plug 72X8546 PC test card 35G4703 Audio wrap cable 66G5180 USB parallel test cable 05K2580 Screwdriver kit 95F3598 Torque screwdriver 05K4695 5 mm socket wrench 05K4694 Screwdriver 27L8126 1/4" drive spinner handle 1650840 1/4" Sq. to 1/4...
Page 148 - Country
Telephone cable Country or region P/N CRU ID Australia 27L0467 ** Austria 27L0449 Belgium 27L0451 Denmark 27L0447 Finland, Norway 27L0446 France 27L0443 Germany 27L0441 Italy 27L0448 Holland 27L0444 Switzerland 27L0462 Spain 27L0450 Sweden 27L0445 U.K., Ireland, New Zealand 27L0442 U.S., Canada, Jap...