Page 3 - Contents
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that require immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, andindicators . ...
Page 4 - ii
Refreshing your computer . . . . . . . . 72 Resetting your computer to the factory defaultsettings. . . . . . . . . . . . . . . . 72 Using the advanced startup options . . . . 73 Recovering your operating system if Windows8 or Windows 8.1 fails to start . . . . . . . 73 Creating and using recovery m...
Page 5 - iii
Lenovo product service information forTaiwan . . . . . . . . . . . . . . . . 166 Appendix B. WEEE and recyclingstatements . . . . . . . . . . . . . 167 Important WEEE information . . . . . . . . . 167 Japan recycling statements . . . . . . . . . 167 Recycling information for Brazil . . . . . . . . 1...
Page 6 - iv
Page 7 - Read this first; Protect yourself from the heat that your computer generates.; Protect yourself from the heat generated by the ac power adapter.; Prevent your computer from getting wet.
Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer.Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or ...
Page 8 - Protect your computer and data when moving it.; Handle your computer gently.; Important safety information
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of thefollowing, and make sure that the power switch is off or is blinking: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the com...
Page 9 - Conditions that require immediate action; Safety guidelines; Service and upgrades; vii
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enoughthat the product should not be used again until it has been inspected and, if necessary, repaired byan authorized servicer. As with any electronic device, pay close att...
Page 10 - Power cords and power adapters; DANGER
sure that the power is turned off and that the product is unplugged from any power source. If you haveany questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, thefollowing warnings are required for...
Page 11 - Power supply statement
Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you useare rated to handle the electrical requirements of the product. Never overload these devices. If power stripsare used, the load should not exceed the power ...
Page 14 - Electrical current safety information
• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product ona bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. • When the ...
Page 15 - Laser compliance statement; might result in hazardous radiation exposure.; Using headphones or earphones; xiii
DANGER Connect and disconnect cables as described in the following procedures when installing, moving,or opening covers on this product or attached devices. To connect: 1. Turn everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to connectors. 4. Attach power cords to out...
Page 16 - Additional safety information; Wash hands after handling
CAUTION:Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment ofthe equalizer to maximum increases the earphone and headphone output voltage and the soundpressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level. Excessive us...
Page 17 - Chapter 1. Product overview; Locating computer controls, connectors, and indicators; ThinkPad Edge E440 front view
Chapter 1. Product overview This chapter provides information about connector locations, important product labels, computer features,specifications, operating environment, and preinstalled programs. This chapter contains the following topics: • “Locating computer controls, connectors, and indicators...
Page 19 - ThinkPad Edge E540 front view
• For Windows 8 and Windows 8.1: Go to the desktop. Right-click the battery-status icon in the Windows notification area and click More power options ➙ Choose what the power button does . ThinkPad Edge E540 front view Figure 2. ThinkPad Edge E540 front view 1 Microphones 6 Media card reader slot 2 C...
Page 22 - ac power connector; ThinkPad Edge E440 left-side view
3 Ethernet connector Connect the computer to a local area network (LAN) with the Ethernet connector. DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector.You can only connect an Ethernet cable to this connector. The Ethernet connector has two ind...
Page 23 - VGA connector; HDMI connector
1 Security-lock slot 4 USB 3.0 connectors 2 Fan louvers (left) 5 High Definition Multimedia Interface HDMI ™ connector 3 VGA connector 6 Combo audio connector 1 Security-lock slot Purchase a security cable lock that fits this security-lock slot to lock your computer to a stationary object toprotect ...
Page 24 - ThinkPad Edge E540 left-side view
ThinkPad Edge E540 left-side view Figure 5. ThinkPad Edge E540 left-side view 1 Security-lock slot 4 HDMI connector 2 Fan louvers (left) 5 USB 3.0 connectors 3 VGA connector 6 Combo audio connector 1 Security-lock slot Purchase a security cable lock that fits this security-lock slot to lock your com...
Page 25 - Combo audio connector; Bottom view; Wireless LAN card slot
5 USB 3.0 connectors The USB 3.0 connectors are used for connecting USB-compatible devices, such as a USB printer ora digital camera. Note: When you attach a USB cable to this USB connector, ensure that the USB mark is facing upward. Otherwise the connector might be damaged. 6 Combo audio connector ...
Page 26 - Rear view; Status indicators
3 Slot for wireless WAN card or M.2 solid-state drive Your computer might have a wireless wide area network (WAN) card installed in this slot for you to establishwireless WAN connections. For some models, an M.2 solid-state drive might be installed for data storage instead of a wireless WAN card. 4 ...
Page 28 - Locating important product information
• Off: The computer is off or in hibernation mode. Locating important product information This section provides information to help you locate the machine type and model label, the FCC ID and ICCertification label, the Windows Certificate of Authenticity label, and the Genuine Microsoft label. Machi...
Page 29 - Certificate of Authenticity label
The FCC ID and IC Certification number labels are affixed on the wireless LAN card 1 and wireless WAN card 2 installed in the wireless communication card slots of the computer. The following figure shows the location of the FCC ID and IC Certification number labels of your computer. To remove the wi...
Page 30 - Start; Settings
The following figure shows the location of the Certificate of Authenticity label on the computer cover: Genuine Microsoft label The Genuine Microsoft label is provided on models that are licensed to use a Windows 8 or Windows 8.1operating system. The version of the operating system is printed on the...
Page 32 - Security features; Specifications; Size; Operating environment
• Integrated wireless LAN • Integrated wireless WAN (on some models) • Integrated Bluetooth Security features • Fingerprint reader (on some models) Specifications This section lists the physical specifications for your computer. Size • For E440 models: – Width: 344 mm (13.54 inches) – Depth: 239 mm ...
Page 34 - Accessing Lenovo programs from Control Panel
Table 1. Programs in the Lenovo ThinkVantage Tools program (continued) Program Icon name Lenovo Solution Center System Health and Diagnostics Mobile Broadband Connect 3G Mobile Broadband Rescue and Recovery ® Enhanced Backup and Restore Password Manager Password Vault Power Manager Power Controls Re...
Page 35 - Search; Lenovo programs overview
Accessing Lenovo programs on the Windows 8 or Windows 8.1 operatingsystem If your computer is preinstalled with the Windows 8 or Windows 8.1 operating system, to access Lenovoprograms, press the Windows key to go to the Start screen and then click a Lenovo program to launch it. If you cannot find th...
Page 39 - Chapter 2. Using your computer; Registering your computer; Can I get my user guide in another language?
Chapter 2. Using your computer This chapter provides information on using some of the computer components. This chapter contains the following topics: • “Registering your computer” on page 23 • “Frequently asked questions” on page 23 • “Special keys ” on page 28 • “Using the ThinkPad pointing device...
Page 41 - Using the multi-touch screen; Common touch gestures and mouse actions
Using the multi-touch screen This topic provides instructions on how to use the multi-touch screen that is available on some models. Common touch gestures and mouse actions The following table lists some common touch gestures and the corresponding mouse actions that isapplicable to the Windows 7 ope...
Page 44 - Tips on using the multi-touch screen; Special keys
Tasks Touch gestures (touch models only) Mouse actions To view the application commands onan open application, such as Copy , Save , and Delete , depending on the application Swipe in from the top or bottom edge. Right-click an open application. To close the current application Swipe in from the top...
Page 45 - Adjust screen brightness
1 Function keys • + : Press Fn+Esc to enable or disable the Fn Lock function. When the Fn Lock function is disabled : The Fn Lock indicator is off (default mode). To initiate the special function printed as an icon on each key, press the function key directly. To input F1-F12, pressthe Fn key and th...
Page 46 - ThinkPad Edge E540 special keys
• : Enables or disables the built-in wireless networking features. For more information on the wireless features, refer to “Wireless connections” on page 39. • : For Windows 8 and Windows 8.1: Opens the Settings charm. For Windows 7: Opens Control Panel . • : For Windows 8 and Windows 8.1: Opens the...
Page 48 - Using the ThinkPad pointing device
• : Switches the display output location between the computer display and an external monitor. For more information, refer to “Presentations and multimedia” on page 42. Note: To switch between the computer display and an external monitor, the Windows+P key combination also is available. • : Enables ...
Page 50 - Battery
Power management When you use your computer away from electrical outlets, you depend on battery power to keep yourcomputer running. Different computer components consume power at different rates. The more you use thepower-intensive components, the faster you consume battery power. Spend more time un...
Page 51 - Using the ac power adapter; Connecting the ac power adapter; Charging the battery
3. For Low battery alarm or Critically low battery alarm , set the percentage of the power level and set the action. Note: If your computer enters sleep or hibernation mode when the battery is low, but the alarm message has not yet been displayed, the message will be displayed when the computer resu...
Page 53 - Handling the battery
If you put your computer into hibernation mode with the wake-up function disabled, the computer doesnot consume any power. The wake-up function is disabled by default. If you put your computer intohibernation mode with the wake-up function enabled, the computer consumes a small amount of power. To e...
Page 54 - Connecting to the network
DANGER If the rechargeable battery pack is incorrectly replaced, there is danger of an explosion. The batterypack contains a small amount of harmful substances. To avoid possible injury: • Replace only with a battery of the type recommended by Lenovo. • Keep the battery pack away from fire. • Do not...
Page 55 - Ethernet connections; Wireless connections; Using the wireless LAN connection; off
Ethernet connections You can connect your computer to a local network or a broadband connection by using the built-in Ethernetfeature of the computer. DANGER Your computer has an Ethernet connector. To avoid the risk of electrical shock, do not connectthe telephone cable to the Ethernet connector. W...
Page 57 - Using the wireless WAN connection; Tips for using the wireless WAN feature
• Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your computer closer to the wireless access point. Using the wireless WAN connection Wireless Wide Area Network (wireless WAN) which uses cellular networks for data transmiss...
Page 58 - Using Bluetooth; Presentations and multimedia
• Weak signal • Medium signal • Strong signal Using Bluetooth Bluetooth can connect devices a short distance from one another, and is commonly used for connectingperipheral devices to a computer, transferring data between hand-held devices and a personal computer, orremotely controlling and communic...
Page 60 - Using a projector
1. Right-click on the desktop, and click Screen resolution . 2. Click Advanced Settings , select the Monitor tab, then set Colors . 3. Click OK . For Window 8 and Windows 8.1: 1. Right-click on the desktop, and click Screen resolution . 2. Click Advanced Settings , and then select the Color Manageme...
Page 61 - Using audio features
To change the resolution for each monitor, do the following: 1. Right-click on the desktop, and click Screen resolution . 2. Click the Monitor-1 icon, which is for the primary display (the computer display by default). 3. Set the resolution for the primary display. 4. Click the Monitor-2 icon, which...
Page 62 - Using the camera
Table 3. Audio feature list Connector Headset with a 3.5–mm,4-pole plug Conventional headphone Conventional microphone Combo audio connector Headphone andmicrophone functionssupported Headphone functionsupported Not supported Combo audio connectorof the supported ThinkPadOneLink Dock Headphone andmi...
Page 63 - Hardware and Sound; Removing a flash media card; Safely Remove Hardware and Eject Media
Using a flash media card Your computer has one media card reader slot. The media card reader slot supports the following four types of cards: • MultiMediaCard (MMC) • Secure Digital eXtended-Capacity (SDXC) card • Secure Digital (SD) card • Secure Digital High-Capacity (SDHC) card Note: Your compute...
Page 65 - Chapter 3. You and your computer; Accessibility and comfort; General posture
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and travelling with your computer. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your workplace and the equipm...
Page 66 - What if you are traveling?; Comfort
Head position : Keep your head and neck in a comfortable and neutral (vertical, or upright) position. Chair : Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to best suit your desired posture. Arm and hand position : If available, use chair arm rests or...
Page 70 - Assistive technologies
Personalized keyboard The tactile bumps on the keyboard provide a reference point from which you can easily locate all keys onthe keyboard without visual assistance. To adjust your keyboard settings, open Control Panel, click Ease of Access ➙ Ease of Access Center , and then click Make the keyboard ...
Page 71 - Screen reader technologies; Traveling with your computer; Travel tips on airplanes; Travel accessories
Screen reader technologies Screen-reader technologies are primarily focused on software program interfaces, help information systems,and various online documents. However, in the case where a screen reader cannot read documents, thedocument must first go through a conversion process. One solution co...
Page 74 - Supervisor password
If you set a power-on password, the password prompt is displayed on the screen whenever you turn on thecomputer. You must enter the correct password to start using the computer. Setting, changing, or removing a power-on password Before you start, print these instructions. To set, change, or remove a...
Page 76 - Hard disk passwords
Note: You might want to record your password and store it in a safe place. The next time you open the ThinkPad Setup program, you will be prompted to type your supervisor password to proceed. If you forgetyour supervisor password, Lenovo cannot reset your password. You must take your computer to a L...
Page 77 - Hard disk security
Changing or removing a hard disk password To change or remove the hard disk password, do the following: • If you are in User + Master hard disk mode, you can select either User HDP or Master HDP to change the password, depending on your needs. – If you select User HDP mode, follow the following step...
Page 78 - Disk Encryption hard disk drive and Encryption solid-state drive; Using the fingerprint reader; Enrolling your fingerprint; Finish
• Set a power-on password as well as a hard disk password for your internal solid-state drive or hard disk drive. Refer to the procedures in “Power-on password” on page 57 and “Hard disk passwords” on page60. For security, a longer password is recommended. • If a Disk Encryption hard disk drive or a...
Page 79 - Swiping your finger over the fingerprint reader; Maintaining the fingerprint reader
Swiping your finger over the fingerprint reader To swipe your finger over the reader, do the following: 1. Place the top joint of your finger on the sensor. 2. Apply light pressure and swipe your finger toward you across the the reader in one smooth motion. Do not lift your finger when you are swipi...
Page 83 - Chapter 5. Recovery overview; Recovery overview for the Windows 7 operating system; Creating and using a recovery media; Creating recovery media
Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery overview for the Windows 7 operating system” on page 67 • “Recovery overview for the Windows 8 and Windows 8.1 operating systems” on page 72 Recovery overview for the Windows 7...
Page 84 - Performing backup and recovery operations
To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks . Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems. • You can use recovery media t...
Page 85 - Using the Rescue and Recovery workspace
Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recoveryprogram. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery program opens. 2...
Page 86 - Creating and using a rescue medium
4. Do one of the following: • To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions on the screen. • To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings, click Restor...
Page 87 - Reinstalling preinstalled programs and device drivers; Reinstalling preinstalled programs; Solving recovery problems
3. In the Boot Menu window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the rescue medium starts, the Rescue and Recovery workspace opens. The help information foreach feature is available from the Rescue and Recovery workspace. Follow the ...
Page 88 - Refreshing your computer; Resetting your computer to the factory default settings
• Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 70. • Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See “Creating and using a recovery med...
Page 89 - Using the advanced startup options
Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep. To reset your computer to the factory default settings, do the following: 1. Depending on the oper...
Page 90 - Creating and using recovery media
Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windowsrecovery image. If you cannot start the computer, you can use recovery media to troubleshoot and fix theproblems on your computer. It is recommended that you create recovery...
Page 91 - Troubleshoot; Reset your
Note: Ensure that your computer is connected to ac power. 1. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press the F12 key. The Boot Menu window opens. 2. Select the recovery drive as the boot device. 3. Select a preferred language and then select a prefer...
Page 93 - Chapter 6. Replacing devices; Static electricity prevention
Chapter 6. Replacing devices This chapter provides instructions on how to install or replace hardware for your computer. • “Static electricity prevention” on page 77 • “Replacing the battery” on page 77 • “Replacing the SIM card” on page 79 • “Replacing the keyboard” on page 80 • “Replacing the hard...
Page 95 - Replacing the SIM card
4. Insert a new battery until it clicks into place 1 , and then slide the battery latch to the locked position 2 . 5. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the SIM card Before you start, print these instructions. If your computer is equipped with a SIM ...
Page 96 - Replacing the keyboard
4. Locate the SIM card slot inside the battery compartment. Gently push the card to remove it from the computer. 5. Hold the new card with the metal contact facing upward and going into the slot first. Then, insert the card firmly into the slot until you hear a click. 6. Reinstall the battery. See “...
Page 99 - Installing the keyboard
8. Pivot the keyboard slightly upward 1 until you can see the connectors on the bottom side of the keyboard. Then turn over the keyboard 2 . 9. Gently put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. Installing the keyboard To install the keyboard, do the follow...
Page 109 - Replacing the hard disk drive or solid-state drive
6. Adjust the keyboard frame in place with the keyboard multi-tool and ensure that all the latches are secured under the keyboard bezel. 7. Turn the computer over and lock the keyboard frame. 8. Reinstall the battery. See “Replacing the battery” on page 77. 9. Turn the computer over again. Connect t...
Page 112 - Replacing the optical drive
9. Reinstall the computer cover 1 . Then tighten the screws 2 . 10. Reinstall the battery. See “Replacing the battery” on page 77. 11. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the optical drive ThinkPad Edge E440 Before you start, print these instructions....
Page 116 - Replacing a wireless LAN card
2. Reinstall the screw and tighten it. 3. Reinstall the battery. See “Replacing the battery” on page 77. 4. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a wireless LAN card Before you start, print these instructions. DANGER During electrical storms, do not con...
Page 119 - Replacing a wireless WAN card; Prerequisites for replacing or installing the wireless WAN card
Replacing a wireless WAN card Before you start, print these instructions. Prerequisites for replacing or installing the wireless WAN card DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outleton the wall. DANGER Electric current from power, telephone,...
Page 121 - Replacing a memory module
8. Connect the antenna cables to the new card as shown in the drawing. 9. Reinstall the computer cover 1 . Then tighten the screw 2 . 10. Reinstall the battery. See “Replacing the battery” on page 77. 11. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a memory m...
Page 124 - Replacing the coin-cell battery
Replacing the coin-cell battery Before you start, print these instructions. Prerequisites for the procedure DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell batterycontains a small amount of harmful substances. To avoid possible injury: • Replac...
Page 127 - Chapter 7. Enhancing your computer; Finding ThinkPad options; Front view
Chapter 7. Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities. • “Finding ThinkPad options” on page 111 • “ThinkPad OneLink Dock” on page 111 • “ThinkPad OneLink Pro Dock” on page 112 Finding ThinkPad options If you want to ...
Page 128 - ThinkPad OneLink Pro Dock
2 USB 3.0 connector : Used to connect devices that are compatible with USB 3.0 and USB 2.0. 3 Always-on USB connector : By default, the Always-on USB connector enables you to charge some mobile digital devices and smartphones no matter when your computer is in sleep mode, hibernation mode,or is off....
Page 131 - Chapter 8. Advanced configuration; Installing a new operating system; Startup
Chapter 8. Advanced configuration This chapter provides the following information to help you configure the computer: • “Installing a new operating system” on page 115 • “Installing device drivers” on page 117 • “Using the ThinkPad Setup program” on page 117 Installing a new operating system In some...
Page 133 - Installing device drivers
Country or region Code Country or region Code China SC Netherlands NL Denmark DK Norway NO Finland FI Spain SP France FR Sweden SV Germany GR Taiwan and Hong Kong TC Italy IT United States US Japan JP Installing device drivers Device driver is the program that operates a particular hardware device o...
Page 138 - Date and Time menu; System Date; Security menu; Security
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Serial ATA (SATA) SATA Controller ModeOption • Compatibility • AHCI Selects SATA controlleroperation mode. If youselect Compatibility mode, SATA controller operates incompatibility mode. Core Multi-Processing • Disabled...
Page 143 - Startup menu
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Secure Boot Mode • Standard Mode • Custom Mode Specify the systemoperating mode. Reset to Setup Mode • Yes • No This option is used to clearthe current platform keyand put the system into Setup Mode . You can install ...
Page 147 - Chapter 9. Preventing problems; General tips for preventing problems
Chapter 9. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you canavoid common problems. The chapter provides information that can help you keep your computer runningsmoothly. • “General tips for preventing problems” on page 131 • “Makin...
Page 148 - Making sure device drivers are current; Getting the latest drivers from the Web site; Getting the latest drivers using System Update
– If your computer uses discs as the recovery media, do not remove the disc from the drive until prompted to do so. • For suspected hard disk drive issues, refer to “Diagnosing problems” on page 137 and run a diagnostic test for the drive before you call the Customer Support Center. If your computer...
Page 149 - Taking care of your computer; Be careful about where and how you work
For more information about how to use the System Update program, refer to the help information systemof the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to usecommon sense in handling it. By following the importan...
Page 150 - Cleaning the cover of your computer
• After you replace the primary hard disk drive or solid-state drive, reattach the cover of the drive slot. • When replacing the hard disk drive, reattach the cover of the drive slot. • Store your external and removable hard disk drive or optical drives in the appropriate containers or packaging whe...
Page 153 - Chapter 10. Troubleshooting computer problems; Diagnosing problems
Chapter 10. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. • “Diagnosing problems” on page 137 • “Troubleshooting” on page 137 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution...
Page 154 - Spills on the keyboard; If you spill something on your computer:; Error messages; Message
Note: Do not remove the battery and the ac power adapter to reset the computer. 2. While the computer is turned off, remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping thebattery out of ...
Page 156 - Errors without messages
Solution : The hard disk drive is not working. Have the hard disk drive serviced. • Message : 2101: Detection error on HDD1 (Ultrabay HDD)). Solution : The hard disk drive is not working. Have the hard disk drive serviced. • Message : 2102: Detection error on HDD2 (Mini SATA). Solution : The Mini SA...
Page 157 - Beep errors
• Problem : When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up. Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power button for four seconds or more. Then turn on the computer and ...
Page 158 - Memory module problems; Ethernet problems
Table 7. Beep errors (continued) One long and two short beeps The video function has a problem. Have the computerserviced. Five short beeps The system board has a problem. Have the computerserviced. Memory module problems Print these instructions now and keep it with your computer for reference late...
Page 160 - Problems with the keyboard and other pointing devices; ThinkPad pointing device problems
• Problem : Sound does not come from the Bluetooth headset/headphone but comes from the local speaker even though the Bluetooth headset/headphone is connected using a Headset profile or AV profile. Solution : Do the following: 1. Exit the application that uses the sound device (for example, Windows ...
Page 161 - Problems with the display and multimedia devices; Computer screen problems
3. Select the Hardware tab. In the Device Properties pane, make sure that you see this message: Device Status: This device is working properly. If keys on the keyboard still do not work, have the computer serviced. • Problem : A number is displayed when you type a letter. Solution : The numeric lock...
Page 162 - External monitor problems
Colour System Defaults area are set as desired. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. • Problem : Incorrect characters are displayed on the screen. Solution : Did you install the operating system or program correctly? If they ar...
Page 164 - Audio problems
1. Connect the external monitor to the monitor connector, and then connect the monitor to an electrical outlet. 2. Turn on the external monitor and the computer. 3. Right-click on the desktop, and click Screen resolution . 4. Click the Monitor-2 icon. 5. Select Extend these displays for multiple dis...
Page 166 - Battery problems
Fingerprint reader problems • Problem : The surface of the reader is dirty, stained, or wet. Solution : Gently clean the surface of the reader with a dry, soft, lint-free cloth. • Problem : The reader often fails to enroll or authenticate your fingerprint. Solution : If the surface of the reader is ...
Page 167 - Show hidden icons; Power problems; Boot problems
2. If the connection of the ac power adapter is correct, turn off the computer, then disconnect the ac power adapter and remove the main battery. 3. Reinstall the battery and reconnect the ac power adapter, then turn on the computer. 4. If the power adapter icon still is not displayed in the Windows...
Page 168 - Sleep and hibernation problems
If you receive an error message before the operating system loads, follow the appropriate corrective actionsfor POST error messages. If you receive an error message while the operating system is loading the desktop configuration after thePOST is completed, check the following items: 1. Go to the Len...
Page 169 - Problems with drives and other storage devices; Hard disk drive problems
Solution : Check whether any option has been selected to disable your computer from entering sleep or hibernation mode. If your computer tries to enter sleep mode but the request is rejected, the device attached to the USBconnector might have been disabled. If this occurs, do a hot-unplug-and-plug o...
Page 170 - A software problem
Solution : If the disc is not correctly loaded on the center pivot of the drive, it might rub against the drive cover and make a noise. Make sure that the disc is loaded correctly in the drive. • Problem : The tray does not open even if you press the eject button. Solution : When your computer is no...
Page 171 - Problems with ports and connectors; A USB problem; A dock problem
If the application still does not run correctly, contact your place of purchase or a service representativefor help. Problems with ports and connectors The following are the most common problems with ports and connectors. A USB problem Problem : A device connected to the USB connector does not work....
Page 173 - Chapter 11. Getting support; Before you contact Lenovo; Getting help and service
Chapter 11. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 157 • “Getting help and service” on page 157 • “Purchasing additional services” on page 159 Before you contact Lenovo Often, you can solve your computer pro...
Page 175 - Telephone numbers; Purchasing additional services
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts Note: All warranted parts contain a 7-character or 10-character identification in the format FRU XXXXXXX or FRU XXXXXXXXXX. • Identification of software problem sources• Configuration of UEFI BIOS as part of an ins...
Page 177 - Appendix A. Regulatory information; Wireless related information; Wireless interoperability
Appendix A. Regulatory information Wireless related information Wireless interoperability Wireless LAN Card is designed to be interoperable with any wireless LAN product that is based on DirectSequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal FrequencyDivision Multi...
Page 178 - Usage environment and your health; Location of the UltraConnect wireless antennas; Type 1: Antenna location
• Immediate Alert Profile • Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, thelevel of energy emitted is far much less than the electromagnetic energy emitted by wireless devices likefo...
Page 179 - Type 2: Antenna location; Locating wireless regulatory notices; Certification related information; Export classification notice
2 Wireless WAN antenna (auxiliary) 3 Wireless WAN antenna (main) 4 Wireless LAN antenna (main) Type 2: Antenna location 1 Wireless LAN antenna (auxiliary) 2 Wireless LAN antenna (main) Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regul...
Page 180 - Industry Canada Class B emission compliance statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuantto Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses, and can radiate ...
Page 181 - German Class B compliance statement; Deutschsprachiger EU Hinweis:; Korea Class B compliance statement
German Class B compliance statement Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse B EU-Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG (früher 89/336/EWG) zurAngleichung der Rechtsvorschriften über die e...
Page 182 - Lenovo product service information for Taiwan
Lenovo product service information for Taiwan 166 User Guide
Page 183 - Appendix B. WEEE and recycling statements; Important WEEE information; Collecting and recycling a disused Lenovo computer or monitor
Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. Information on product ...
Page 184 - Recycling information for Brazil; Declarações de Reciclagem no Brasil; Battery recycling information for the European Union
Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collec...
Page 185 - Battery recycling information for Taiwan
Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators. The Directive determines theframework for the retur...
Page 187 - Appendix C. ENERGY STAR model information
Appendix C. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...
Page 190 - Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoAccess ConnectionsActive Protection SystemSecure Data DisposalThinkPadThinkVantageTrackPointUltraConnect Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporatio...
Page 191 - European Union RoHS
Appendix E. Restriction of Hazardous Substances Directive(RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronicequipment ...
Page 195 - Appendix F. Eurasian compliance mark
Appendix F. Eurasian compliance mark © Copyright Lenovo 2013, 2015 179