Page 5 - Contents
Contents Chapter 1. About this manual . . . . . . 1 Important Safety Information . . . . . . . . . . 1 Chapter 2. Safety information . . . . . . 3 General safety . . . . . . . . . . . . . . . . 3 Electrical safety . . . . . . . . . . . . . . . 3 Safety inspection guide . . . . . . . . . . . . 5 Hand...
Page 7 - Chapter 1. About this manual; Important Safety Information
Chapter 1. About this manual This manual contains service and reference information for Lenovo C360–365 none touch All-In-Onecomputers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computerproducts. Before servicing a Lenovo product, be sure to read the ...
Page 9 - Chapter 2. Safety information; General safety
Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Keep the areas around the computer clear and clean during and after maintenance. • When lifting any ...
Page 12 - Grounding requirements
• Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people while handling the part. • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative a...
Page 15 - Chapter 3. General information; Specifications
Chapter 3. General information This chapter provides general information that applies to all computer models covered by this manual. Specifications This section lists the physical specifications for your computer. This section lists the physical specifications for your computer. Type Lenovo C360–365...
Page 17 - Chapter 4. General Checkout
Chapter 4. General Checkout Attention: The drives in the computer you are servicing might have been rearranged or the drive startup sequence may have been changed. Be extremely careful during write operations such as copying, saving, orformatting. Data or programs can be overwritten if you select an...
Page 19 - Chapter 5. Using the Setup Utility
Chapter 5. Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Starting the...
Page 21 - Enabling or disabling a device
To set a Power-On Password, do the following: 1. Start the Lenovo BIOS Setup Utility program (See ”Starting the Lenovo BIOS Setup Utility program” on page 13.) 2. From the Security menu, select Set Power-On Password and press the Enter key. 3. The password dialog box will be displayed. Type the pass...
Page 22 - Selecting a startup device
Select ATA Device Setup , press the Enter key, then select SATA Mode . Select Audio Setup , press the Enter key, then select Onboard Audio Controller . Select Network Setup , press the Enter key, then select Onboard Ethernet Support or LAN Boot Agent . 4. Select Disabled or Enabled and press the Ent...
Page 23 - Exiting the Lenovo BIOS Setup Utility program
a. If you do not want to save the settings, select Discard changes and Exit from the menu. b. If you have changed these settings and want to return to the default settings, select Load Optimal Defaults from the menu. Exiting the Lenovo BIOS Setup Utility program After you finish viewing or changing ...
Page 25 - Hard disk drive boot error; Power Supply Problems
Chapter 6. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.Always begin with Chapter 4, “General Checkout,” on page 11. This index can also be used to help youdecide which FRUs to have available when servicing a computer. ...
Page 26 - POST error codes; Undetermined problems
POST error codes Each time you turn the computer on, it performs a series of tests to check that the system is operatingcorrectly and that certain options are set. This series of tests is called the Power-On Self-Test , or POST . POST does the following: • Checks some basic motherboard operations • ...
Page 27 - Chapter 7. Replacing hardware; General information
Chapter 7. Replacing hardware Attention: Do not remove the computer cover or attempt any repair before reading the “Important safety information” in the Safety and Warranty Guide that was included with your computer. To obtain copies of the Safety and WarrantyGuide, go to the Support Web site at: ht...
Page 28 - Replacing the keyboard and mouse; Replacing the adapter
Replacing the keyboard and mouse Note: Your keyboard will be connected to a USB connector at either side or at the rear of the computer. To replace the keyboard: Step 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the computer, andturn off all attached devices. Step 2. ...
Page 30 - Removing the stand base; Removing the foot cover
Removing the stand base Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover. Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo recommends that you use a blanket, towel, or other soft cloth to p...
Page 31 - Replacing a memory module
Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo recommends that you use a blanket, towel, or other soft cloth to protect the touch screen from scratchesor other damage. Step 1. Remove any media (disks, CDs, or memory cards) from the drives, s...
Page 33 - Replacing the hard disk drive
Replacing the hard disk drive Attention: Turn off the computer and wait 3 to 5 minutes to let it cool down before removing the cover. Note: It may be helpful to place the computer face-down on a soft flat surface for this procedure. Lenovo recommends that you use a blanket, towel, or other soft clot...
Page 34 - Replacing the optical drive
Step 7. Push the lock pins outward to release the hard disk drive from the bracket. Step 8. To install the new hard disk drive: a. Line up the new hard disk drive with the bracket and secure it with the pins. b. Connect the data and power cables to the new hard disk drive. c. Slide the hard disk dri...
Page 36 - Removing the stand holder
Step 11. Separate the cover from the defective optical drive. Step 12. To install the new optical drive: a. Align the new optical drive with the cover, and then push the cover back into position. b. Attach the bracket to the optical disk drive. c. Slide the new optical drive into the drive bay. Step...
Page 37 - Removing the middle cover
Step 7. To reattach the stand holder: a. Align the holes on the stand holder with mounting holes on the chassis, place the standholder back into position. b. Secure the stand holder to the chassis with the four screws. Step 8. Line up the foot cover with mounting holes on the back of the computer, t...
Page 38 - Replacing the converter board
Step 9. To reattach the middle cover: a. Line up the middle cover with chassis, then place the middle cover back. b. Secure the middle cover to the chassis with the seven screws. Step 10. Reattach the stand holder, optical drive, foot cover and stand base. Replacing the converter board Note: Turn of...
Page 39 - Removing the EMI cover
Step 9. Disconnect the two cables from the converter, and then remove the two screws that secure theconverter board to the chassis. Step 10. Lift up the converter board to remove it. Step 11. To install the new converter board: a. Line up the holes on the new converter board with the mounting holes ...
Page 40 - Replacing the TV tuner card
Step 9. Remove the three screws that secure the EMI cover to the chassis, and then lift it up. Step 10. To reattach the EMI cover: a. Line up the holes on the EMI cover with mounting holes on the chassis, then place EMI coverback into position. b. Secure the EMI cover to the chassis with three screw...
Page 41 - Replacing the WLAN card
Step 10. Disconnect the antenna cable from the TV-Tuner card. Step 11. Remove the screw that secures the TV-Tuner card to the motherboard. Step 12. Pull the TV-Tuner card upward to remove it from the card port on the motherboard. Step 13. To install the new TV-Tuner card: a. Insert the notched end o...
Page 42 - Replacing the heat-sink
Step 10. Disconnect the antenna cables from the WLAN card. Step 11. Remove the screw that secures the WLAN card to the motherboard. Step 12. Lift up the WLAN card to remove it from the socket. Step 13. To install the new WLAN card: a. Insert the notched end of the WLAN card into the card port on the...
Page 43 - Replacing the system fan
Step 11. Remove the six screws that secure the heat-sink to the motherboard and chassis. Step 12. Remove the heat-sink by lifting it up. Attention: Place the heat-sink upside down on a flat surface to prevent thermal grease from contaminating other components. Attention: Use an alcohol pad to wipe t...
Page 44 - Replacing the speaker system
Step 9. Remove the EMI cover. Refer to “Removing the EMI cover”. Step 10. Remove the sealing tape between the system fan and heat-sink. Step 11. Remove the three screws that secure the system fan to the chassis. Step 12. Disconnect the power cable from the motherboard. Step 13. Lift up the system fa...
Page 45 - Replacing the front control board
Step 9. Remove the EMI cover. Refer to “Removing the EMI cover”. Step 10. Disconnect the speaker cables from the connector on the motherboard. Step 11. Remove the four screws that secure the speaker system to the chassis, then lift up the speaker system to remove it. Step 12. To install the new spea...
Page 46 - Replacing the front indicator board
Step 11. Remove the two screws that secure the front control board to the front bezel. Step 12. Disconnect the data cables from the front control board, then lift up the front control board. Step 13. To install the new front control board: a. Connect the data cables to the new front control board. b...
Page 47 - Replacing the motherboard
Step 9. Remove the EMI cover. Refer to “Removing the EMI cover”. Step 10. Remove the speaker system. Refer to “Replacing the speaker system”. Step 11. Remove the screw that secures front indicator board to the front bezel. Step 12. Disconnect the data cable from the front indicator board. Step 13. L...
Page 49 - Replacing the camera
a. Line up the holes on the new motherboard with the mounting holes chassis and place the newmotherboard into position. b. Use the screws to secure the new motherboard to the chassis. c. Connect all the cables to the new motherboard. Step 17. Install the following parts to the new motherboard: • WLA...
Page 50 - Replacing the LED panel
Step 10. Remove the plastic rubber that protects the camera. Step 11. Remove the two screws that secure camera to the front bezel. 1 Step 12. Lift up the camera 2 and disconnect the data cable from the camera. 3 Step 13. To install the new camera: a. Connect the data cable to the new camera. b. Line...
Page 53 - Chapter 8. General information; Additional Service Information
Chapter 8. General information This chapter provides general information that applies to all computer models covered by this manual. Additional Service Information This chapter provides additional information that the service representative might find helpful. Power management Power management reduc...