Page 3 - iii; Contents
iii Contents About this manual ....................................... iv Safety information ........................................ 1 General safety ................................................ 2 Electrical safety .............................................. 3 Safety inspection guide ..........
Page 4 - iv; About this manual
iv About this manual This manual contains service and reference information for the following Lenovo product: Lenovo B550 Use this manual to troubleshoot problems.The manual is divided into the following sections: The common sections provide general information, guidelines, and safety • information ...
Page 5 - Safety information
1 Safety information Safety information This chapter presents the following safety information that you need to get familiar with before you service a Lenovo B550 computer:• “General safety” on page 2• “Electrical safety” on page 3• “Safety inspection guide” on page 5• “Handling devices that are sen...
Page 6 - Lenovo B550 Hardware Maintenance Manual; General safety
2 Lenovo B550 Hardware Maintenance Manual General safety Follow these rules below to ensure general safety: Observe a good housekeeping in the area where the machines are put • during and after the maintenance.When lifting any heavy object: • 1. Make sure that you can stand safely without slipping.2...
Page 7 - Electrical safety
3 Safety information Electrical safety Observe the following rules when working on electrical equipments. Important: Use only approved tools and test equipments. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.Many custo...
Page 9 - Safety inspection guide
5 Safety information Safety inspection guide The purpose of this inspection guide is to assist you in identifying potential unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury. This guide addresses only th...
Page 10 - Handling devices that are sensitive to electrostatic discharge
6 Lenovo B550 Hardware Maintenance Manual Handling devices that are sensitive to electrostatic discharge Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge be...
Page 11 - Safety notices: multilingual translations; Safety notice 1
7 Safety information Safety notices: multilingual translations The safety notices in this section are provided in English, French, German, Hebrew, Italian, Japanese, and Spanish. Safety notice 1 Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small p...
Page 12 - Safety notice 2
8 Lenovo B550 Hardware Maintenance Manual Safety notice 2 DANGER Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short- circuit it. Dispose of the battery as required by local ordinances or regula...
Page 13 - Safety notice 3
9 Safety information Safety notice 3 DANGER The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing wh...
Page 14 - Safety notice 4
10 Lenovo B550 Hardware Maintenance Manual Safety notice 4 DANGER The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the...
Page 15 - Safety notice 5
11 Safety information Safety notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water at least for 15 minutes. Seek medical care if any symptoms caused by the fluid are present after washing.Si le panneau d’affi...
Page 16 - Safety notice 6; Safety notice 7
12 Lenovo B550 Hardware Maintenance Manual Safety notice 6 DANGER To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card. Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimen...
Page 17 - Safety notice 8
13 Safety information Safety notice 8 DANGER Before removing any FRU, turn off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, d...
Page 18 - Laser compliance statement; CAUTION; Do not open
14 Lenovo B550 Hardware Maintenance Manual Laser compliance statement Some models of Lenovo computer are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is ce...
Page 19 - DANGER
15 Safety information A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following: DANGER Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instr...
Page 20 - Important service information; Strategy for replacing FRUs; Before replacing parts:
16 Lenovo B550 Hardware Maintenance Manual Important service information This chapter presents the following important service information: • “Strategy for replacing FRUs” on page 16 – “Strategy for replacing a hard disk drive” on page 17– “Important notice for replacing a system board ” on page 17 ...
Page 21 - Strategy for replacing a hard disk drive
17 Important service information Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs: If you are instructed to replace • an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue.Some computers have both a processor ...
Page 22 - Important information about replacing RoHS compliant FRUs; RoHS, The Restriction of Hazardous Substances in Electrical and
18 Lenovo B550 Hardware Maintenance Manual Important information about replacing RoHS compliant FRUs RoHS, The Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive (2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS requi...
Page 23 - General checkout; • Replace an FRU only with another FRU of the correct model.; • Be careful not to replace a nondefective FRU.
19 General checkout General checkout This chapter presents the following information:• “What to do first” on page 20• “Power system checkout” on page 21 Before you go to the checkout, make sure to read the following important notes: Important notes: • Only certified trained personnel can service the...
Page 24 - What to do first; The following are not covered under warranty:
20 Lenovo B550 Hardware Maintenance Manual What to do first When you do return an FRU, you must include the following information in the parts exchange form or parts return form that you attach to it:1. Name and phone number of servicer2. Date of service3. Date on which the machine failed4. Date of ...
Page 25 - Power system checkout; Checking the AC adapter; Checking operational charging
21 General checkout Power system checkout To verify a symptom, follow the steps below:1. Turn off the computer.2. Remove the battery pack.3. Connect the AC adapter.4. Make sure that power is supplied when you turn on the computer.5. Turn off the computer.6. Disconnect the AC adapter and install the ...
Page 26 - Checking the battery pack
22 Lenovo B550 Hardware Maintenance Manual Perform operational charging. If the battery status indicator or icon does not light on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon is still off, replace the battery pack. If th...
Page 27 - Related service information; Restoring the factory contents by using OneKey Recovery; Restore of factory default; Restore to factory default; Using recovery discs; Create recovery discs
23 Related service information Related service information This chapter presents the following information:• “Restoring the factory contents by using OneKey Recovery” on page 23• “Passwords” on page 24• “Power management” on page 25 Restoring the factory contents by using OneKey Recovery Restore of ...
Page 28 - Passwords; Exception; Supervisor password
24 Lenovo B550 Hardware Maintenance Manual When you use the recovery discs to boot your computer, the system will enter the user interface for system recovery automatically. Please follow the prompt to insert the backup discs to complete the whole recovery process. Note: The recovery process might t...
Page 29 - Power management; Screen blank mode; Hibernate when battery becomes low
25 Related service information Power management Note: Power management modes are not supported for APM operating system. To reduce power consumption, the computer has three power management modes: screen blank, sleep (standby), and hibernation. Screen blank mode If the time set on the “Turn off moni...
Page 30 - Hibernation mode
26 Lenovo B550 Hardware Maintenance Manual Hibernation mode In hibernation mode, the following occurs: The system status, RAM, VRAM, and setup data are stored on the hard disk. • The system is powered off. • To cause the computer to enter hibernation mode, follow the steps below: If you are using th...
Page 31 - Specifications
27 Lenovo B550 Lenovo B550 This chapter presents the following product-specific service references and product-specific parts information:• “Specifications” on page 27 • “Status indicators” on page 29 • “Fn key combinations” on page 31 • “FRU replacement notices” on page 32 • “Removing and replacing...
Page 33 - Status indicators
29 Lenovo B550 Status indicators The system status indicators below show the computer status: 3 4 5 6 1 2 Table 2. Status indicators Indicator Meaning 1 Caps lock White: Caps Lock mode is enabled. You can enter all alphabetic characters (A-Z) in uppercase without pressing the Shift key. To enable or...
Page 35 - Fn key combinations
31 Lenovo B550 Fn key combinations The following table shows the function of each combination of Fn with a function key. Table 4. Fn key combinations Key combination Description Fn + F1: Enter sleep mode. Fn + F2: Turn on/off the backlight of the LCD screen. Fn + F3: Shift to other connected display...
Page 36 - FRU replacement notices; Screw notices; Plastic to plastic
32 Lenovo B550 Hardware Maintenance Manual FRU replacement notices This section presents notices related to removing and replacing parts. Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addresse...
Page 37 - Removing and replacing an FRU
33 Lenovo B550 Removing and replacing an FRU This section presents exploded figures with the instructions to indicate how to remove and replace the FRU. Make sure to observe the following general rules:1. Do not attempt to service any computer unless you have been trained and certified. An untrained...
Page 39 - 020 Hard disk drive (HDD) slot cover and HDD; • Do not drop the hard disk drive or apply any physical shock to it.
35 Lenovo B550 1020 Hard disk drive (HDD) slot cover and HDD For access, remove this FRU: • “1010 Battery pack” on page 34 Attention: • Do not drop the hard disk drive or apply any physical shock to it. The hard disk drive is sensitive to physical shock. Improper handling can cause damages and perma...
Page 44 - 060 Fan assembly and Heat Sink assembly
40 Lenovo B550 Hardware Maintenance Manual 1060 Fan assembly and Heat Sink assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 34• “1030 Memory/Wireless module/CPU (central processing unit) compartment cover” on page 37 Figure 6. Removal steps of fan assembly and heat sink...
Page 48 - 080 PCI Express Mini Card for wireless LAN/WAN
44 Lenovo B550 Hardware Maintenance Manual 1080 PCI Express Mini Card for wireless LAN/WAN For access, remove these FRUs in order:• “1010 Battery pack” on page 34• “1030 Memory/Wireless module/CPU (central processing unit) compartment cover” on page 37 Figure 8. Removal steps of PCI Express Mini Car...
Page 49 - MAIN; AUX
45 Lenovo B550 Figure 8. Removal steps of PCI Express Mini Card for wireless LAN/WAN (continued) Remove the wireless LAN card in the direction shown by arrow 3 . 3 When installing: Plug the black cable into the jack labeled • MAIN , and the white cable into the jack labeled AUX on the card.
Page 50 - 090 Keyboard cover and power board
46 Lenovo B550 Hardware Maintenance Manual 1090 Keyboard cover and power board For access, remove this FRU: • “1010 Battery pack” on page 34 Note: Power board is attached to the keyboard cover. Figure 9. Removal steps of Keyboard cover and power board Remove the screws 1 . 1 1 1 1 Step Screw (quanti...
Page 58 - Remove the LCD unit in the direction shown by arrows
54 Lenovo B550 Hardware Maintenance Manual Figure 11. Removal steps of LCD unit (continued) Remove the LCD unit in the direction shown by arrows 7 . 7 7
Page 63 - Important notices for handling the system board:
59 Lenovo B550 1130 System board Important notices for handling the system board: When handling the system board, bear the following in mind.• Be careful not to drop the system board on a bench top that has a hard surface, such as metal, wood, or composite. • Avoid rough handling of any kind.• In th...
Page 66 - 140 Bluetooth daughter card, speakers and base cover
62 Lenovo B550 Hardware Maintenance Manual 1140 Bluetooth daughter card, speakers and base cover For access, remove these FRUs in order:• “1010 Battery pack” on page 34• “1020 Hard disk drive (HDD) slot cover and HDD” on page 35• “1030 Memory/Wireless module/CPU (central processing unit) compartment...
Page 69 - Note: Applying labels to the base cover
65 Lenovo B550 Note: Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following label: The following labels need to be peeled off from the old base cover, and need to be put on th...
Page 74 - 180 Antenna assembly and LCD cover
70 Lenovo B550 Hardware Maintenance Manual 1180 Antenna assembly and LCD cover For access, remove these FRUs in order: • “1010 Battery pack” on page 34• “1030 Memory/Wireless module/CPU (central processing unit) compartment cover” on page 37 • “1080 PCI Express Mini Card for wireless LAN/WAN” on pag...
Page 75 - Locations; Front view
71 Lenovo B550 Locations Front view 1 Integrated camera 2 Array microphones (bulit-in) 3 Wireless LAN antennas 4 System status indicators Note: For the description of each indicator, see “Status indicators” on page 29. 5 OneKey Rescue System button 6 Power button 7 Built-in microphone 8 Stereo speak...
Page 76 - Bottom and Left-side view
72 Lenovo B550 Hardware Maintenance Manual Right-side view 1 USB port 2 Optical drive 3 AC power adapter jack 1 2 3 Bottom and Left-side view 1 Battery latch - manual 2 Battery pack 3 Battery latch - spring loaded 4 Memory/Wireless module/CPU compartment 5 Kensington slot 6 Fan louvers 7 RJ-45 port ...
Page 77 - Parts list
73 Lenovo B550 Parts list This section presents the following service parts:• “Overall” on page 74• “LCD FRUs” on page 78• “Keyboard” on page 80• “Miscellaneous parts” on page 82• “AC adapters” on page 83• “Power cords” on page 84 Notes: • Each FRU is available for all types or models, unless specif...
Page 78 - Overall
74 Lenovo B550 Hardware Maintenance Manual Overall 5 f 1 2 6 gh 14 16 22 c 7 8 4 9 10 3 11 b 12 13 17 15 18 21 a 20 19
Page 82 - LCD FRUs
78 Lenovo B550 Hardware Maintenance Manual LCD FRUs In Lenovo B550, there are following types of LCDs. “15.6-in. HD TFT” • d 6 5
Page 84 - Keyboard
80 Lenovo B550 Hardware Maintenance Manual Keyboard Table 7. Parts list—Keyboard Language P/N New KB, add NM KB JME English 25008409 U.K. English 25008420 Italian 25008611 Spanish 25008510 Turkish 25008607 Thai 25008408 Portuguese 25008509 Latin 25008603 Canadian 25008602 Korean 25008599 Traditional...
Page 86 - Miscellaneous parts
82 Lenovo B550 Hardware Maintenance Manual Miscellaneous parts Table 8. Parts list—Miscellaneous parts FRU P/N System miscellaneous parts: • (a) KIWA7 T/P BRACKET EC07Q000500 • (b) KIWA7 HDD BRACKET AM040000300 • (c) KIWA7 ODD BRACKET EC02C000D00 • (d) NIWAB LCD SCREW RUBBER-TEXTURE • (d) KIWA5 LCD ...
Page 87 - AC adapters
83 Lenovo B550 AC adapters Table 9. Parts list—3-pin AC adapters FRU P/N 65W, Delta ADP-65KH B adapter 36001646 65W, Liteon PA-1650-56LC adapter 36001651 65W, Brazil PA-1650-52LB adapter 36001714 65W, Chicony CPA-A065 20V3.25A adapter 36001792 90W, Delta ADP-90DD B adapter 36001647 90W, Liteon PA-19...
Page 88 - Power cords
84 Lenovo B550 Hardware Maintenance Manual Power cords A Lenovo power cord for a specific country or region is usually available only in that country or region: Table 10. Parts list—3-pin power cords Region P/N CCC • SSD YD-118-1+IEC53RVV+SSD-3-2B-1 1m 145000602 CCC• LINETEK PC323+RVV300/300+LS15 1m...
Page 90 - Notices
86 Lenovo B550 Hardware Maintenance Manual Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo p...
Page 91 - Trademarks
87 Notices Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will...