Page 3 - Hardware Maintenance Manual
Hardware Maintenance Manual Machine Types: 6393, 6394, 6395, 6396, and 6397
Page 5 - Contents
Contents Chapter 1. About this manual . . . . . 1 Important Safety Information . . . . . . . . . . 1 Important information about replacing RoHScompliant FRUs . . . . . . . . . . . . . . . 1 Chapter 2. Safety information . . . . . 3 General safety . . . . . . . . . . . . . . . . 3 Electrical safety ....
Page 7 - Chapter 1. About this manual; Important Safety Information
Chapter 1. About this manual This manual contains service and reference information for ThinkCentre ® computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo ® computer products. Before servicing a Lenovo product, be sure to read the Safety Information. ...
Page 9 - Chapter 2. Safety information; General safety; Electrical safety
Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance. • When lifting a...
Page 12 - Grounding requirements; DANGER
• Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. • Use the black side of a grounded work mat to provide a static-free work surfac...
Page 13 - • Throw or immerse into water
• When possible, use one hand only to connect or disconnect signal cables. • Never turn on any equipment when there is evidence of fire, water, or structural damage. • Disconnect the attached power cords, telecommunications systems, networks, and modemsbefore you open the device covers, unless instr...
Page 16 - PERIGO
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) 1 2 PERIGO 10 Hardware Maintenance Manual
Page 23 - l'exposer à des températures supérieures à 100°C,
Connexion Déconnexion 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les unités. 3. Branchez les câbles d'interface sur des connecteurs. 4. Branchez les cordons d'alimentation sur des prises. 5. Mettez les unités SOUS TENSION. 1. Mettez les unités HORS TENSION. 2. ...
Page 25 - VORSICHT
• Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerkenund Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- undKonfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. • Zum Installieren, Transportieren und Öff...
Page 26 - Arbeitsschutzrichtlinien beim Anheben der Maschine beachten.
Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegelverwenden. Strahlungsbereich meiden. ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit...
Page 29 - Gettare o immergere la batteria nell'acqua
• Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di segnale. • Non accendere assolutamente apparecchiature in presenza di incendi, perdite d'acqua o dannostrutturale. • Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il modem prima diaprire i c...
Page 33 - Arrojarla al agua o sumergirla en ella
• Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y losmódems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique locontrario en los procedimientos de instalación y configuración. • Conecte y desconecte los cables, como se describe...
Page 34 - Adopte procedimientos seguros al levantar el equipo.
Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta losiguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera coninstrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg (37 lbs) ≥32 ...
Page 35 - Chapter 3. General information; The ThinkVantage Productivity Center program
Chapter 3. General information This chapter provides general information that applies to all machine types supported by this publication. The ThinkVantage Productivity Center program Use the ThinkVantage® Productivity Center program for general information about the use, operation, andmaintenance of...
Page 37 - Chapter 4. General Checkout; Attention; Checking for power problems
Chapter 4. General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequencechanged. Be extremely careful during write operations such as copying, saving, or formatting. Data orprograms can be overwritten if you select an incorrect drive...
Page 38 - Problem determination tips
5. Check the power cord continuity. 6. Replace the AC/DC power adapter. 7. Verify that the power cord from the AC/DC power adapter to the computer is properly connected. See “Connectors on the rear of the computer” on page 66. 8. Open the cover. See “Opening the cover” on page 68. 9. Check the Power...
Page 39 - Chapter 5. Diagnostics; PC-Doctor for Windows; All Programs; PC-Doctor for Windows PE; Diagnose hardware
Chapter 5. Diagnostics Diagnostic programs are used to test hardware components of your computer and reportoperating-system-controlled settings that can cause hardware failures. There are two diagnostic programspreinstalled on your computer to help you diagnose problems: • PC-Doctor for Windows (use...
Page 40 - Creating a diagnostic CD image; Create diagnostic disks; Running diagnostics from the CD or diskettes
6. Follow the instructions on the screen. Note: Rescue media includes PC-Doctor for Windows PE. For more information about rescue media, see the User Guide for the computer. PC-Doctor for DOS Use PC-Doctor for DOS, if you are unable to start the Windows operating system or if PC-Doctor forWindows ha...
Page 41 - Test results
3. Insert the CD into the optical drive or the first diagnostic diskette into the diskette drive. 4. Restart the computer. Note: If the diagnostic program does not start, you might not have your optical drive or diskette drive set as a startable device. See “Selecting a startup device” on page 40 fo...
Page 42 - Quick and Full erase - hard drive; Enter; Viewing the test log
• Function Code: Represents the feature or function within the PC. • Failure Type: Represents the type of error encountered. • DeviceID: Contains the component's unit-ID which corresponds to either a fixed disk drive, removable media drive,processor, specific RIMM, or a device on the PCI bus. • Date...
Page 45 - Chapter 6. Using the Setup Utility; Starting the Setup Utility program; Viewing and changing settings; Password considerations
Chapter 6. Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of the computer, regardlessof which operating system you are using. However, the operating-system settings might override any similarsettings in the Setup Utility program. Starting the ...
Page 46 - Security; Selecting a startup device
• Setup Utility program and hard disk drive passwords are not case sensitive • Not be your name or your user name • Not be a common word or a common name • Be significantly different from your previous password User Password When a User Password is set, the computer cannot be used until a valid pass...
Page 47 - Selecting or changing the startup device sequence; Advanced settings
Selecting or changing the startup device sequence To view or permanently change the configured startup device sequence, do the following: 1. Start the Setup Utility program (see “Starting the Setup Utility program” on page 39). 2. Select Startup . 3. Select Startup Sequence . See the information dis...
Page 49 - Hard disk drive boot error; Diagnostic error codes
Chapter 7. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.Always begin with Chapter 4 “General Checkout” on page 31. This index can also be used to help youdecide which FRUs to have available when servicing a computer. If...
Page 65 - Beep symptoms
Diagnostic Error Code FRU/Action 217-28X-XXX 217-29X-XXX Hard Disk Drive (SCSI) error 1. Hard Disk Drive Cable 2. Check AC/DC power adapter voltages 3. Reseat the hard disk drive cable 4. Hard Disk drive (SCSI) 5. SCSI adapter card 6. System board 220-000-XXX Hi-Capacity Cartridge Drive Test Passed ...
Page 66 - POST error codes
POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the systemand some options. This series of tests is called the Power-On Self-Test , or POST . POST does the following operations. • Checks some basic system-board operations • Checks the mem...
Page 67 - Miscellaneous error messages
POST Error Message Description/Action Press TAB to show POST screen Pressing the TAB key permits the user to toggle betweenthe default POST display screen and a custom POSTdisplay screen. Error: Non-System disk or disk error Replace and pressany key when ready The BIOS was unable to find a suitable ...
Page 68 - Undetermined problems
Message/Symptom FRU/Action "Insert a Diskette" icon appears with a known-gooddiagnostics diskette in the first 3.5-inch diskette drive. 1. System Board 2. Diskette Drive Cable 3. Network Adapter Intensity or color varies from left to right of charactersand color bars 1. Display 2. Video adap...
Page 71 - Chapter 8. Replacing FRUs; Important; Locations
Chapter 8. Replacing FRUs This chapter provides step-by-step instructions for replacing major FRUs. Important Before you replace any FRU, read Chapter 2 “Safety information” on page 3. These precautions andguidelines will help you work safely. FRU replacements are to be done by trained service techn...
Page 75 - Replacing the CMOS battery
Turn off the computer and wait 3 to 5 minutes to let the computer cool before opening the computercover. This section provides instructions on how to open the computer cover. 1. Remove any media (diskettes, CDs, or tapes) from the drives, shut down your operating system, and turn off all attached de...
Page 76 - Replacing the microprocessor
4. Install the new battery. 5. Close the computer cover, and connect all the cables. See “Completing the FRU replacement” on page 81. Note: When the computer is turned on for the first time after battery replacement, an error message might be displayed. This is normal after replacing the battery. 6....
Page 78 - Replacing the system board
Note: Install the black protective cover that was removed from the new microprocessor onto the defective microprocessor after the installation is complete. 10. Secure the microprocessor in the socket by pivoting the small handle downward. Be sure to lock it into position. 11. Position the heat sink ...
Page 79 - Replacing a hard disk drive
6. If the system board has a modem daughter card installed, remove it from the failing system board and install it on the new system board. See “Replacing the modem” on page 76. 7. Remove the heat sink and microprocessor from the failing system board and install them on the new system board. See “Re...
Page 80 - Replacing an optical drive
8. Connect the signal and power cables to the rear of the new hard disk drive. 9. Slide the new hard disk drive into the drive bay until it snaps into position. 10. Reconnect the power cable to the optical drive. 11. Go to “Completing the FRU replacement” on page 81. Replacing an optical drive This ...
Page 81 - Replacing a memory module
5. Remove the retainer bracket from the failing drive and install it on the new optical drive. 6. Slide the new optical drive into the drive bay until it snaps into position. 7. Connect the signal and power cables to the drive. 8. Replace the front bezel. 9. Go to “Completing the FRU replacement” on...
Page 82 - Replacing the modem
4. Insert the notched end 2 of the memory module into the socket 1 . Press the memory module firmly, and pivot the memory module until it snaps into place. Make sure that the memory module is firmlyfixed in the connector and does not move easily. 5. Go to “Completing the FRU replacement” on page 81....
Page 83 - Replacing the Express card assembly
3. Remove the two screws that secure the modem card to the system board. 4. Disconnect the modem card from the system board. 5. Disconnect the RJ11 modem cable from the modem card. 6. Connect the RJ11 modem cable to the new modem card. 7. Install the new modem card to the MDC connector on the system...
Page 84 - Replacing the Media Card Reader
3. Disconnect the cable connected to the Express card. 4. Remove the four screws that secure the Express card assembly to the Chassis. 5. Remove the Express card assembly from the system board. 6. Install the new Express card assembly into the chassis by aligning the holes in the Express card assemb...
Page 85 - Replacing the system fan assembly
5. Remove the Media Card Reader from the chassis. 6. Install the new Media Card Reader into the chassis and align the screw-hole in the Media Card Reader with the hole in the chassis. 7. Install the screw to secure the Media Card Reader to the chassis. 8. Connect the Media Card Reader cable to the s...
Page 87 - Completing the FRU replacement
Completing the FRU replacement After replacing the parts, you need to close the cover and reconnect cables, including telephone lines andpower cords. Also, depending on the part that was replaced, you might need to confirm the updatedinformation in the Setup Utility program. See Chapter 6 “Diagnosti...
Page 145 - Chapter 10. Additional Service Information; Security features; Hardware controlled Passwords
Chapter 10. Additional Service Information This chapter provides additional information that the service representative might find helpful. Security features Security features in this section include the following: • Passwords • Vital Product Data • Management Information Format (MIF) Hardware contr...
Page 146 - Recovering from a POST/BIOS update failure
• If using a CD-ROM, make sure the computer is turned on. Insert the system program update (flash) CD-ROM into the optical drive. The update begins. • If using a diskette, make sure the computer is turned off. Insert the system program update (flash) diskette and turn on the computer. The update beg...
Page 147 - RTC resume; Wake on LAN
Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management featuresof the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored. Notall operating systems support ACPI BIOS mode. Automa...