Lenovo 560Z- User Manual

Contents Functional Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . iv About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . xiii Chapter 1. Getting Familiar with Your Computer . . . . . . . 1 ...

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 x IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52

About This Book This book contains information that will help you operate the IBM ThinkPad 560Z computer. Be sure toread the ThinkPad Setup Guide and Chapter 1 of this book before using the computer. describes the features and specifications associated with your computer,including information on pow...

Icons Used in This Book For procedures or information unique to the operating systeminstalled in your computer: W IN 98 Information for MicrosoftWindows 98 users OS/2 Information for IBM OperatingSystem/2 (OS/2) users W IN 95 Information for MicrosoftWindows 95 users DOS Information for IBM DOSusers...

Safety Information Electrical Safety Notice Note: In the U.K., by law: The telephone line cable must be connected after thepower cord. The power cord must be disconnected after thetelephone line cable. DANGER Electrical current from power, telephone, andcommunication cable is hazardous. To avoid sho...

Getting Familiar with Your Computer This chapter provides basic information about your computer. Note If you power off the computer, wait at least 5 seconds before you power it on again. If you put your computer into suspendor hibernation mode, you should also wait at least 5 secondsbefore resuming ...

Identifying the Hardware Features Identifying the Hardware Features Front View 2 3 4 10 12 13 14 11 15 16 5 6 7 8 9 1 2 IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52

Identifying the Hardware Features Rear View 8 7 9 5 4 6 10 3 1 2 11 1 The external-diskette- drive connector is whereyou connect the cable ofthe external diskette drive. 2 The fan louver allows the inside of the computer tostay cool. Do not placeanything in front of thelouver that might blockair flo...

System-Status Indicators System-Status Indicators The system-status indicators on the computer show the currentstatus of your computer by their on or off states and colors (greenand orange). Each indicator is identified with a symbol. Thefollowing shows the location and the meaning of each icon: 1 5...

Functions of Your Computer Functions of Your Computer Your computer features a diskette drive that is attached externally.Your computer also has unique keyboard functions and utilityprograms for easy configuration. This section describes the followingfeatures: External diskette drive Keyboard functi...

Functions of Your Computer 2 Attach the cable first to the external diskette drive; thenattach it to the external-diskette-drive connector on theside of the computer. Press the sides of the connector 1 as you connect it to the devices 2 . External diskette drive External-diskette-drive connector 1 1...

Functions of Your Computer Keyboard Functions Your computer's keyboard has the following functions: TrackPoint Fn key Numeric keypad TrackPoint The keyboard contains a unique cursor-pointing device called theTrackPoint. Pointing, selecting, and dragging all become part of asingle process you can per...

Functions of Your Computer The TrackPoint consists of a stick on the keyboard and a pair ofclick buttons below the keyboard. Movement of the cursor on thescreen is controlled by the amount of pressure you apply to thenonslip cap on the stick in any direction parallel to the keyboard; thestick itself...

Functions of Your Computer Left click button Right click button Cursor Stick 2 Press the click buttons with either thumb to select anddrag as required by your software. By enabling Press-to-Select, you can make the TrackPoint stickfunction the same as the left or right click button. For more informa...

Functions of Your Computer Fn Key The Fn key function allows you to change operational featuresinstantly. When you use the following functions, press and hold theFn key 1 ; then press the appropriate function key 2 (F1 to F12, PgUp, PgDn, or BackSpace). 1 2 The Fn Key Lock Function The following set...

Functions of Your Computer Numeric Keypad The keyboard has some keys that, when enabled, work as if theywere a 10-key numeric keypad. (The numeric keypad on thekeyboard is not active when the external keyboard or the externalnumeric keypad is attached to the computer.) To enable or disable the numer...

Functions of Your Computer ThinkPad Utility Programs Your computer has the following utility programs for easyconfiguration: Easy-SetupThinkPad Configuration program This section summarizes these utility programs. Easy-Setup Your computer provides a user-friendly program called Easy-Setup, which all...

Functions of Your Computer 4 Change the items you wish to change. 5 Click on Exit to exit from the submenu. 6 Click on Restart to exit from the “Easy-Setup” menu. Your computer restarts. Changing the Screen Color You can change the color of the “Easy-Setup” menu by pressingthe Ctrl + PgUp keys or by...

Functions of Your Computer To change the date and time, do the following: 1 Move the cursor to any field (Year, Month, Day, Hour,Minute, Second); then type the date and time. 2 Click on OK to save the changes or on Cancel to cancelthem. Instead of typing, you can place the pointer on any of the arro...

Functions of Your Computer You must be extremely carefulnot to specify a wrong deviceduring a copy, save, or a formatoperation after you change yourstartup sequence. If you specifya wrong device, your data andprograms might be erased oroverwritten. To change the startup sequence, do the following: 1...

Functions of Your Computer 2 Click on one of the following: Power-On in the submenu. The “Power-On” submenu appears: The FDD-1 icon is the diskette drive in the computer. Ifyou have an additional diskette drive connected to a portreplicator, that drive becomes FDD-2. 22 IBM ThinkPad 560Z User's Refe...

Functions of Your Computer Network in the submenu. This function can be used only with ThinkPad PortReplicator with Advanced EtherJet Feature (option). The “Network” submenu appears, where you can enable ordisable the Wake on LAN function: 1 1 If Wake on LAN is enabled, the network administrator can...

Functions of Your Computer 4 Select the first device you want for the startup sequence;then click on it. The device moves up to box 1. You cannot set a hard diskdrive before a PC Card. If you are using a remote program loading (RPL) system through a token-ring card or some other networkcard, do the ...

Functions of Your Computer ThinkPad Configuration Program To get specific details aboutThinkPad Configuration program,click the help button. The ThinkPad Configuration program allows you to set up andcustomize the computer's built-in devices to your needs. Forexample, you can enable or disable a por...

Functions of Your Computer Online User's Guide Your computer features an Online User's Guide, so that you will always have key information at your fingertips even if you aretraveling. It contains the following information: Basic: – Using your computer outside your country– Using the audio features– ...

Backing Up Your System Backing Up Your System To back up your system or reinstall the operating system, yourThinkPad computer has the following features: The ThinkPad Customization CDThe Recovery CDThe Diskette Factory program ConfigSafeThe ThinkPad Web site or bulletin board For more information ab...

Backing Up Your System For more information about installing a new operating system (such as Windows NT) and device drivers “Advanced” in the Online User's Guide. ConfigSafe ConfigSafe is an application program for Windows 98, Windows 95,or Windows NT that periodically takes snapshots of your system...

Replacing the Battery Pack Replacing the Battery Pack To replace the battery pack, do as follows: 1 Power off your computer, or enter hibernation mode. 2 Close the LCD and turn the computer over. 3 Slide the battery pack latch 1 ; then slide the battery pack toward the front of the computer and remo...

Replacing the Battery Pack 4 Align the guides on the fully charged spare 1 with the guides on the computer 2 ; then slide the battery pack into the computer. Fully press the battery pack into the computer. When it is fullyinstalled, the battery pack latch 3 automatically locks into place. 3 2 1 5 Tu...

Extending the Features of Your Computer This chapter provides information about how to attach externaldevices or to increase memory. Customizing the TrackPoint . . . . . . . . . . . . . . . . . . . . . 36 Increasing Memory . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Installing the DIMM . ...

Customizing the TrackPoint Customizing the TrackPoint You can customize the TrackPoint by doing the following: 1 Start the ThinkPad Configuration program. 2 Click on the TrackPoint button ( ). 3 Click on TrackPoint Properties.... The “TrackPoint Properties” window appears: You can set the following ...

Customizing the TrackPoint Setting Sensitivity This function adjusts the force required for both cursor movementand Press-to-Select. Slide toward Firm Touch to increase the forceneeded to move the cursor and to activate Press-to-Select. Slidetoward Light Touch to decrease the force needed to move th...

Increasing Memory Increasing Memory Increasing memory capacity is an effective way to make programsrun faster. You can increase the amount of memory in yourcomputer by installing a dual inline memory module (DIMM), available as an option. Different capacities of DIMM (up to 64 MB) are available. You...

Increasing Memory Installing the DIMM To install the DIMM, do the following: 1 Power off the computer; then disconnect the AC Adapterand all cables from the computer. 2 Close the LCD, turn the computer over, and then removethe battery pack. 3 Loosen the screw on the memory slot cover; thenremove the...

Increasing Memory To avoid damaging the DIMM, donot touch its contact edge. 4 Install the DIMM into the memory slot. a Find the notch on the side of the DIMM. b With the notched end of the DIMM toward the right sideof the socket, insert the DIMM, at an angle ofapproximately 20°, into the socket; the...

Increasing Memory 5 Replace the memory slot cover over the memory slot,aligning the back side of the cover first; then tighten thescrew. 6 Replace the battery pack. 7 Turn the computer over again and power it on. Thenconfirm that the new memory size appears at the upperleft corner of the screen. For...

Increasing Memory 2. If you changed the memory installed in the computer, you need to create a new hibernation file as follows: a) Power off the computer.b) Remove the DIMM you added. c) Power on the computer and disable hibernation mode. d) Add the DIMM.e) Enable hibernation mode. To disable and en...

Increasing Memory 4 Press out on the latches on both edges of the socket atthe same time. 5 Remove the DIMM. Be sure to save the DIMM for future use. 6 Replace the memory slot cover; then tighten the screw. 7 Replace the battery pack. 8 Turn the computer over again; then connect the ACAdapter and al...

Upgrading the Hard Disk Drive Upgrading the Hard Disk Drive You can increase the storage capacity of your computer by replacingthe original, built-in hard disk drive with an optional one. You canpurchase the option from your IBM reseller or IBM marketingrepresentative. To replace the hard disk drive...

Upgrading the Hard Disk Drive 3 Remove the coin screw by rotating it counterclockwisewith a coin, as shown 1 ; then remove the hard disk drive cover 2 . 1 2 4 Pull the strap of the hard disk drive to remove the drive. 5 Insert the new hard disk drive into the bay. Make sureyou connect the drive firm...

Attaching External Mouse, Keypad, and Keyboard Attaching an External Mouse, Keypad, and Keyboard This section explains how to attach an external mouse, externalnumeric keypad, and external keyboard to your computer. Attaching an External Mouse or Numeric Keypad You can attach an external mouse or nu...

Attaching External Mouse, Keypad, and Keyboard You can use both the IBM PS/2Miniature Mouse and theTrackPoint as an input device.To connect a mouse other thanan IBM PS/2 Miniature Mouse “Disabling the TrackPoint” on page 51. If you want to use both the external numeric keypad and mouse atthe same ti...

Attaching External Mouse, Keypad, and Keyboard Attaching an External Keyboard and Mouse If you want to attach an external keyboard to your computer, do theone of the following: Use the optional keyboard/mouse cable.Use an optional port replicator. The external keyboard will not work if it is connect...

Attaching External Mouse, Keypad, and Keyboard To attach the external keyboard, power off the computer, attach thekeyboard to the keyboard connector of the keyboard/mouse cable 1 , and then attach the keyboard/mouse cable to the computer 2 . You can attach a mouse to the mouse connector of thekeyboa...

Attaching External Mouse, Keypad, and Keyboard Disabling the TrackPoint The TrackPoint is designed to work simultaneously with anotherpointing device (such as a mouse) attached to the system. Butsome mouse types require the TrackPoint to be disabled before youcan use them, such as: A mouse that is n...

Attaching an External Monitor Attaching an External Monitor This section provides information about using the computer LCD andan external monitor. The LCD of your computer displays in SVGA(800-by-600 resolution) video mode and 16M colors. If you attach an external monitor that supports resolution hi...

Attaching an External Monitor Do not change the display outputlocation while a moving picture isbeing drawn—for example,playing a movie or a game. Stopthe application before changingthe display output location. 4 Start the ThinkPad Configuration program. See “ThinkPad Configuration Program” on page ...

Attaching an External Monitor a) Start the ThinkPad Configuration program. b) Click on the other External Display ( ) button (on the right side of the screen). c) Click on the Advanced... button. d) Click on the Monitor tab. e) Click on the Change... button. The “Update Device Driver Wizard” window ...

Attaching an External Monitor Displaying output on the LCD or on both the LCD and the external monitor (LCD or LCD + External Display) Displaying output on the monitor (External Display) Resolution Supported Color Depth 640x480 16, 256, 64K, and 16M 800x600 256, 64K, and 16M 1024x768(virtual screen)...

Installing a PC Card Installing a PC Card This section describes how to install a PC Card. Do not insert a PC Card whilethe computer is in suspendmode. Otherwise, the systemmight hang. Your computer has two PC Card slots (upper slot and lower slot)and supports the following types of cards: PC Card (...

Installing a PC Card Upper slot Lower slot 3 Press the PC Card firmly into the connector until the ejectbutton pops out. Then pull the eject button out slightly 1 and fold it toward you 2 . 1 2 Eject button Chapter 2. Extending the Features of Your Computer 57 Title: C79FPMST CreationDate: 06/22/98 ...

Installing a PC Card You have completed setting up the PC Card, and you can now use it. For information on how to use the PC Card software “Basic” in the Online User's Guide. For Windows 98: If you have not installed the PC Card driver, Windows 98starts “PCMCIA Card Services Wizard” to install it. F...

Installing a PC Card Removing the PC Card Before removing a PC Card, you must stop it. Otherwise, the system might freeze or data might be corrupted or lost. 1 Stop the card. To stop the PC Card “Basic” in the Online User's Guide. 2 Raise the PC Card eject button 1 for the PC Card you want to remove...

Installing a PC Card Installing the PC Card Modem Your computer can be connectedonly to a public telephone line(analog line). Do not use adigital telephone line. Use of aphone line other than an analogcan damage your modem. Danger: To avoid shock hazard, do not connect the cable to ordisconnect the ...

Installing a PC Card 5 Release the telephone jack socket on the PC Cardmodem. For example, push the push-pop of the PC Card modem 1 . For other types of modems, follow the instructions in themanual supplied with the modem. 6 Connect one end of the telephone cable to the PC Cardmodem 1 and the other ...

Installing a PC Card You have completed setting up the PC Card modem. For details on PC Card Support Software “Basic” in the Online User's Guide. If your computer shares a single telephone cable with atelephone, use the cable supplied with your computer. 62 IBM ThinkPad 560Z User's Reference Title: ...

Using a Port Replicator Using a Port Replicator After you dock your computer to a port replicator, all connectors onthe rear of the computer are covered and are not available for use.Instead, you can use the connectors on the port replicator, plus extrafeatures. ThinkPad Port Replicator with Advance...

Using a Port Replicator For Windows 98: You can dock or undock the computer while the computer is insuspend mode or when the computer power is turned off. For example, when undocking the computer, you have thefollowing alternatives: Select Eject PC in the Start menu (suspend mode). or: Press the Eje...

Using a Port Replicator Enabling the CardBus Sockets (for Windows 98) The port replicator might not function properly if you attach acomputer to it that is in suspend mode. In such a case, enable theCardBus sockets by doing the following: 1 Click on Start, move the cursor to Settings, and thenclick ...

Protecting Your Computer This chapter provides information about how to protect yourcomputer from theft or unauthorized use. It also describes how todisplay your personal information, such as your name or address, onthe password prompt screen. Using Passwords . . . . . . . . . . . . . . . . . . . . ...

Using Passwords Using Passwords The password-setting feature helps to prevent your computer frombeing used by others. Once you set a password, a prompt appearson the screen each time you turn on the computer. You must enteryour password at the prompt. You cannot use the computer unlessyou type the c...

Using Passwords Supervisor password The supervisor password is a tool provided for the systemadministrator to control many ThinkPad computers. Thesupervisor password is set by the system administrator and it isnot required for users. Users can start the computer withoutproviding the supervisor passw...

Using Passwords To enter a password, do the following: 1 Type your password. The symbol appears each time you press a key. Don't holddown a key too long, because the same character will beentered continuously. 2 Press the Enter key. An OK appears if you enter the correct password, and an Xappears if...

Using Passwords 3 Click on the type of password you want to set:Power-On, HDD, or Supervisor. 4 Type your desired appropriate password. Selecting this icon displays a submenu for setting thesupervisor password. An unlocked keylock icon indicates that the password is not set. You can type a maximum o...

Using Passwords 5 Press Enter. The “Password Confirmation” windowappears: 6 Type your password again to verify it; then press Enteragain. Your password is set. The following window appears if you are setting thehard-disk-drive or the supervisor password, reminding you towrite down the password and k...

Using Passwords Changing or Removing a Password This security feature prevents someone from removing a passwordand using your computer. To change or remove a password, do thefollowing: For a Power-On Password or Hard-Disk-Drive Password 1 Power off the computer and wait at least 5 seconds; thenpower...

Using Passwords For a Supervisor Password 1 Start Easy-Setup. a) Press and hold F1; then turn on the computer. b) Hold F1 until the password prompt appears. 2 Enter the supervisor password. The “Easy-Setup” menu appears. 3 Select Password on the menu. 4 Select Supervisor. To change the password, go ...

Using Passwords 8 Enter the current password and press the Spacebar. 9 Type the new password; then press Enter. Chapter 3. Protecting Your Computer 77 Title: C79FPMST CreationDate: 06/22/98 12:26:52

Using Passwords 10 Type the new password again to verify it; then pressEnter. 11 Press Enter again. 12 Click on Exit; then Restart. The supervisor password has been changed. Your computerrestarts. The following window appears, reminding you to write down thepassword and keep it in a safe place: Remo...

Using Passwords 6 Press Enter. The “Password Confirmation” window appears: 7 Press Enter again. 8 Click on Exit; then select Restart. Your computer restarts. The power-on password has beenremoved. Chapter 3. Protecting Your Computer 79 Title: C79FPMST CreationDate: 06/22/98 12:26:52

Using the Personalization Editor Using the Personalization Editor With the Personalization Editor, you can display such personalinformation as your name and address on the screen each time youpower on your computer. This feature helps you to identify yourcomputer when identical computers are being u...

Using the Personalization Editor To register your name, address, and company on the PersonalizationEditor, do the following: 1 Power on the computer. 2 Make a backup copy of the Utility Diskette for DOS, Personalization with the Diskette Factory. (For more information “Backing Up Your System” on pag...

Using the Personalization Editor 5 Click on Personal Data and type the necessaryinformation into the boxes ; click on OK to save your data. If you want to create the background bitmap, continue with step6; otherwise, go to step 10. 6 Select Background in the “Personalization Editor”window. Windows P...

Using the Personalization Editor 11 Insert the backup copy of the Utility Diskette for DOS, Personalization into the diskette drive; then power on thecomputer. 12 Select Update personalization data at the menuwindow; then follow the instructions on the window. Your data is copied from the Utility Di...

Using Locks Using Locks You can attach a mechanical lock to your computer, to help toprevent it from being removed without your permission. Attach a mechanical lock to the keyhole 1 on the left side of the computer; then secure the chain on the lock to a secure stationaryobject. You are responsible ...

Using the Security Screw Using the Security Screw You can use the security screw shipped with your computer toprevent the hard disk drive from being removed easily. To replace the coin screw with the security screw, do as follows: 1 Power off the computer; then disconnect the AC Adapter andall cable...

Solving Computer Problems Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . 88 Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Using Power Management . . . . . . . . . . . . . . . . . . . . 101 Using a PC Card . . . . . . . . . . . . . . . . . . . . . . . ....

Frequently Asked Questions Frequently Asked Questions This section addresses frequently asked questions. Go to the pageindicated in the following chart and do the specified action. Questions Page How can I stop the screen from blanking? 90 How can I set the infrared port? 90 How can I set the serial...

Frequently Asked Questions To solve the problems discussed in this section, you need to use theThinkPad Configuration program. To start the ThinkPadConfiguration program, find the ThinkPad icon on the taskbar; thendouble-click on the icon. The ThinkPad Configuration program window appears: Display d...

Considerations Considerations This section discusses considerations you should be aware of andsome limitations. W IN 98 For Windows 98: In Windows 98, it takes longer to enter suspend mode and resume normal operation than it does in Windows 95. Thisperformance difference is a result of Windows 98, n...

Considerations W IN 95 For Windows 95: If you are using the Intel USB camera and the system resumes from suspend mode, the USB camera is disabled. To enable it,unplug it and plug it in again. Because of the CD-ROM drive property settings, your computer might not enter suspend mode or hibernation mod...

Considerations W IN 3.1 For Windows 3.1: If a memory shortage or memory error occurs, do as follows: 1. Unload any unnecessary drivers from the CONFIG.SYS file. (For example, unload printer drivers if you do not use a printer.) 2. Reconfigure the UMB (upper memory block) using the DEVICEHIGH stateme...

Considerations If you receive incoming faxes or mail under OS/2, you must set the modem settings in the fax application to one of the following: – Hardware FIFO enabled– Hardware Flow Control on– UART 16550A modem In OS/2 FaxWorks for example, select Utilities, Settings,Modem Type, and Use HW FIFO (...

Considerations Using Power Management Suppose you activate the alarm action as follows: Notification: Display messagePower level: When the alarm goes off, the computer will Standby. Now if your computer enters suspend or hibernation mode when thebattery is low before the alarm message appears, you s...

Considerations A USB Connector Consideration If your computer tries to enter suspend mode and the request isrejected, the device in the USB connector might be disabled. If thisoccurs, do a hot-unplug and -plug operation for the USB device. A CardWizard Consideration If you disabled the PCIC controll...

Considerations The microphone/line-in jack of your computer supports eithermicrophone input or line-in input, but not both. You need to mute thefunction you don't use, as follows: 1. Click on Start.2. Move the cursor to Programs, Accessories, Entertainment, and then Volume Control. 3. Put a check ma...

Troubleshooting Guide Troubleshooting Guide The following chart shows how to find or solve a problem. If a beep sounds, if a message appears, or if a function-relatedproblem occurs: 1 Find your symptom from the tableand try solving the problem. “TroubleshootingCharts” onpage 105. 2 If you can't solv...

Troubleshooting Charts Troubleshooting Charts If your computer has an error, it often displays a message or an errorcode, or a beep sounds when you power it on. Go through thecharts and look for your problem. If you find the problem, go to thepage indicated and do the specified action. Troubleshooti...

Troubleshooting Charts Error Codes or Messages Note: In the charts, x can be any character. Message Action I 9990301 I 9990302 I 9990305 (Incorrect connection ofthe hard disk drive mightcause these error codesto appear.) Your computer can't find the startup drive. Do the following: 1. Power off the ...

Troubleshooting Charts No Error Codes or Messages Problem Action The screen is blank andyou don't hear any beeps. Note: If you are not surewhether you heard anybeeps, power thecomputer off; then powerit on again, and listenagain. If you are using anexternal monitor, go to“External MonitorProblems” o...

Troubleshooting Charts Input Problems Problem Action The cursor does not moveafter the computerawakens from one of thepower managementmodes. Make sure you followed the instructions in “Advanced” in the Online User's Guide correctly when you installed Windows with the Advanced PowerManagement (APM) o...

Troubleshooting Charts Problem Action The mouse buttons don'twork. Change the mouse driver to Standard PS/2 Port Mouse, and then reinstallPS/2 TrackPoint. See “Advanced” in the Online User's Guide for how to install the driver. A number appears whenyou type a letter. The numeric lock function is on....

Troubleshooting Charts LCD Problems Problem Action The screen is unreadableor distorted. Make sure that: The display device driver is installed correctly.The display resolution and color depth are correctly set.The monitor type is correct. To check, do as follows: 1. Click on Start.2. Move the curso...

Troubleshooting Charts Indicator Problems Problem Action The battery statusindicator does not go oneven though a batterypack is installed in thecomputer. The over-current protection device inside the battery pack has been activated.Wait several hours and try again. If the indicator still does not go...

Troubleshooting Charts Problem Action The computer does notoperate with a fullycharged battery pack. The over-current protective function in the battery pack might be activated.Power off the computer for 1 minute to reset this function; then power it back onagain. A Hard-Disk-Drive Problem Problem A...

Troubleshooting Charts Problem Action Incorrect data is sentbetween your computerand a communicatingdevice. Make sure that: The distance and angle between your computer and the device is within the set range. The communication speeds are the same.There are no other devices that radiate infrared rays...

Troubleshooting Charts PC Card Problems Problem Action The PC Card shows“Ready,” but it does notwork correctly. Make sure that: The system resources reserved for the PC Card do not conflict with other system devices. Refer to “Advanced” in the Online User's Guide. The resources reserved for the PC C...

Troubleshooting Charts A Printer Problem Problem Action The printer does not work. Make sure that: The parallel connector is enabled. 1. Start the ThinkPad Configuration program. 2. Click on Parallel Port ( ). 3. Select Enable. 4. Click on OK. The printer is turned on and ready to print.The printer ...

Troubleshooting Charts External Monitor Problems Problem Action The external monitor isblank. Do the following: 1. Connect the external monitor to another computer to make sure it works.2. Reconnect the external monitor to your computer.3. Start the ThinkPad Configuration program. 4. Click on Extern...

Troubleshooting Charts Problem Action The screen is unreadableor distorted. Make sure that: The display driver is installed correctly by doing the following: 1. Click on Start.2. Move the cursor to Settings and Control Panel.3. Click on Control Panel, and then double-click on Display.4. Select the S...

Troubleshooting Charts Problem Action The MIDI connector of aport replicator does notwork. To enable the MIDI connector of a port replicator, use the ThinkPadConfiguration program. Make sure that the MIDI connector is enabled by doingthe following procedure: 1. Start the ThinkPad Configuration progr...

Troubleshooting Charts Software Problems Problem Action An application does notrun correctly. Check the following to make sure that the problem is not being caused by theapplication: Your computer has the minimum required memory to run the application. Refer to the manuals supplied with the applicat...

Testing Your Computer Testing Your Computer If you still have a problem with your computer after using theTroubleshooting Charts, test the computer using the Easy-SetupTest function. To test your computer, do the following: 1 Press and hold F1; then power on the computer to startEasy-Setup. Hold F1 ...

Testing Your Computer 2 Select the Test icon; then select the Start icon or pressEnter. If you cannot go to the next menu, have the computer serviced. If an X appears to the left of a device with an error code below it, make a note of the error code and have thecomputer serviced. Do not touch the ke...

Recovering Lost or Damaged Software Recovering Lost or Damaged Software This section describes how to recover lost or damaged software. Using the Diskette Factory To recover a particular device driver or utility program, create thebackup diskettes for it with the Diskette Factory; then reinstall it....

Recovering Lost or Damaged Software Using the Recovery CD The Recovery CD package consists of a boot diskette and aCD-ROM containing the original preinstalled image. This CD deletes all personal dataand your customizedconfiguration setting. It resetsyour computer to most of thefactory-shipped defaul...

Getting Service If you need further assistance, you can call your IBM reseller or IBMmarketing representative. You will need to know the following information when requestingrepair service: Identification number of your computerOptions installed in your system Note: Use the record sheet on page 139....

About Your Warranty During the warranty period, you might be responsible for repaircosts if the product damage was due to misuse, accident,modification, unsuitable physical or operating environment, orimproper maintenance. For full information on product warranties, see Appendix C. For your convenie...

Information on Your Computer Information on Your Computer Option List DIMM _____MB PC Cards ______MB Hard Disk Drive Battery Pack External Diskette Drive Identification Numbers The serial number label is on the bottom of your computer. Writedown the machine Type and the serial number (S/N) in the fo...

Information on Your Computer Problem Recording Sheet Computer information: Machine type:_________ Serial number:_________ Date of purchase:___/___/___ Type of problem: Continuous problem Intermittent problem Error code: The operating system and its version number, if available: Application programs ...

Customer Support and Service Customer Support and Service Purchasing an IBM PC hardware product entitles you to receivesupport and services during the limited warranty period. If you needadditional support and services, a wide variety of extended solutionsthat addresses most needs are available for ...

Customer Support and Service If possible, be at your computer when you call: In the U.S. and Puerto Rico, call 1-800-772-2227.In Canada, call 1-800-565-3344. These lines are available 24 hours a day, 7 days a week. Theanswering technical-support representative can also fax or mailyou technical or pr...

Customer Support and Service Fax Information In the U.S. and Canada, if you have a touch-tone telephone andaccess to a fax machine, you can receive marketing and technicalinformation on such topics as computer hardware, operatingsystems, and local area networks (LANs) by fax. You can call theIBM Aut...

Customer Support and Service Commercial online services that have information on IBM productsare: CompuServe: Use the GO word ThinkPad. Prodigy: Use the Jump command; type IBM and select PC Product Support. America Online: Use the Go to keyword IBM. You can also contact us on the Internet for answer...

Purchasing Additional Services Purchasing Additional Services During and after the limited warranty period, you can purchaseadditional services, such as: Support for IBM and non-IBM hardware, operating systems, and application programs Network setup and configuration Upgraded or extended hardware re...

Purchasing Additional Services Assistance with client network interface cards and options You can purchase this service on a one-time basis (for a singleincident). Network and Server Support Line Network and Server Support includes all the features of theEnhanced PC Support Line and is available for...

Purchasing Additional Services Ordering Support Line Services The Enhanced PC Support Line, Client Support Line, and Networkand Server Support Line services are available for products on theSupported Products list. To receive a Supported Products list, In the U.S: – Call 1-800-772-2227. – Select the...

Purchasing Additional Services Warranty and Repair Services You can extend your period of ThinkPad EasyServ warranty service. For more details on service offerings in the U.S., refer to theEasyServ information under “ThinkPad” at the following Web site:http://www.pc.ibm.com/us/infobrf For more infor...

Obtaining IBM Operating System Updates Obtaining IBM Operating System Updates IBM provides update diskettes, called ServicePacks or correctiveservice diskettes (CSDs), to customers who report a DOS or anOS/2 problem for which there is or will be a corrective program. Getting Update Diskettes You can...

Features Appendix A. Features and Specifications This appendix describes features and specifications for yourcomputer. Features Microprocessor Intel Mobile Pentium II processor Memory Standard: 32 MB or 64 MBMaximum: 96 MB or 128 MB Storage devices 2.5-inch customer-upgradable hard disk drive Displa...

Features External Diskette DriveTo get the best performance from your diskette drive, usehigh-quality diskettes (such as IBM diskettes) that meet or exceedthe following standards: 1-MB, 3.5-inch, unformatted diskette: – ANSI (American National Standards Institute) X3.137– ISO (International Standard...

Specifications Specifications Size Width: 297 mm (11.7 in.)Depth: 222 mm (8.7 in.)Height: 31.0 mm (1.22 in.) Environment Note: When you charge the battery pack,its temperature must be at least 10°C(50°F). Temperature (at altitudes less than 2438 m [8000 ft]): – Operating with no diskette: 5° to 35°C...

IBM Power Cords IBM Power Cords IBM power cords for a specific country are usually available only inthat country: For 2-pin power cords: IBM PowerCordPart Number Used in These Countries 13H5264 Bahamas, Barbados, Bermuda, Bolivia, Canada,Cayman Islands, Colombia, Costa Rica, DominicanRepublic, Ecuad...

Handling Tips Appendix B. Handling Tips By using common sense and by following these handling tips, you will get the most use and enjoyment out of your computer for along time to come. This appendix provides tips for handling notebook computers in general. Some descriptions might not suit your situa...

Product Warranty Appendix C. Product Warranty and Notices Statement of Limited Warranty The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you originally purchase for youruse, and not for resale, from IBM or an IBM authorized reseller. The term “Machine” mean...

Notices Notices References in this publication to IBM products, programs, or servicesdo not imply that IBM intends to make these available in all countriesin which IBM operates. Any reference to an IBM product, program,or service is not intended to state or imply that only that IBM product,program, ...

Notices developers directly if you wish to verify readiness, understandlimitations, or look for any software updates. To learn more about IBM PC products and the Year 2000, visit ourWeb site at http://www.pc.ibm.com/year2000. The information andtools there can help you with your Year 2000 transition...

Notices Electronic Emission Notices Federal Communications Commission (FCC) Statement ThinkPad 560Z, model number 2640 This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCC Rules. These limits are designed toprovide reasonable ...

Notices Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Avis de conformité à la réglementation d'Industrie Canada Cet appareil numérique de la classe B est conform à la norme NMB-003 du Canada. European Community Directive Conform...

Glossary This glossary includes terms anddefinitions from the IBM Dictionary of Computing (New York: McGraw-Hill,1994). ac. Alternating current. ac power. Power that is supplied to thecomputer through an electrical outlet. ANSI. American National StandardsInstitute. APM. Advanced Power Management. a...