Lenovo 4228 - Manual

Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the ThinkStation Safety and Warranty Guide that you received with this product. Rea...

or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...

Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...

For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...

Laser compliance statement CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no servic...

Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The informa...

Operating system(s), certified or tested for compatibility 1 (varies by model type) • Red Hat Enterprise Linux ® • Microsoft Windows XP Professional SP 3 Specifications This section lists the physical specifications for your computer. Dimensions Width: 210 mm (8.3 inches) Height: 485 mm (19.1 inches...

Software overview The computer comes with a preinstalled operating system and several software programs provided byLenovo. Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce thecost associated with maintaining your computer....

• Click the red SimpleTap launch point on the desktop. The red launch point is available on the desktop after you have launched the SimpleTap program for the first time. • Press the blue ThinkVantage button if your keyboard has one. Note: The SimpleTap program is only available on certain models pre...

Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 8 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. Figure 2. ...

Connector Description Microphone connector Used to attach a microphone to your computer when you want to record sound or ifyou use speech-recognition software. PS/2 keyboard connector Used to attach a keyboard that uses a PS/2 keyboard connector. PS/2 mouse connector Used to attach a mouse, a trackb...

1 Heat sink and fan assembly (with microprocessor underneath) 7 Hard disk drives (5) 2 Internal speaker 8 Hard disk drive fan assembly 3 Optical drive 9 PCI card retainer 4 Card reader 10 Memory module(s) 5 Front audio and USB assembly 11 Rear fan assembly 6 Front bezel 12 Power supply assembly Loca...

Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to yourcomputer to increase storage capacity and enable your computer to read other types of media. Internaldrives are installed in bays. In this manual, the bays are referred to a...

Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...

Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...

Using the blue ThinkVantage button Some keyboards have a blue ThinkVantage button that you can use to open a comprehensive on-boardhelp and information center from Lenovo. On the Windows 7 operating system, pressing the blue ThinkVantage button opens the SimpleTap program.See “SimpleTap” on page 5 f...

Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...

Register your computer with Lenovo To register your computer, go to http://www.lenovo.com/register. Then, follow the instructions on the screento complete the registration. This can help authorities return your computer to you if it is lost or stolen.Registering your computer also enables Lenovo to ...

Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...

Figure 7. Locking the computer cover Installing a padlock Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlockis installed. 24 ThinkStation User Guide

Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure yourcomputer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cablelock slot at the rear of your computer and is operated with a...

Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...

Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes ...

Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bez...

Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to install or replace a PCI card. Your computer has two standardPCI card slots, two P...

b. If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage the latch. Grasp the card and gently pull it out of the card slot. 5. Remove the new PCI card from its static-protective package. 6. Install the new card into the appropriate card slot on the...

9. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 17. Installing a memory module 10. To install t...

8. Connect the signal cable and the power cable to the new optical drive. Figure 22. Connecting the optical drive 9. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 31. What to do next: • To work with another piece of hardware, go to the appropriate section. • To c...

8. Slide the card reader with retainer into the card reader drive bay until it snaps into position. Figure 25. Installing the card reader 9. Reconnect the card reader cable to the system board. See “Locating parts on the system board” on page 10. 10. Reinstall the front bezel. See “Removing and rein...

Refer to the “Lithium battery notice” in the ThinkStation Safety and Warranty Guide for information about replacing and disposing of the battery. To replace the battery, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. S...

9. Follow the following sequence to install the four screws to secure each new heat sink and fan assembly. Do not over-tighten the screws. a. Partially tighten screw 1 , then fully tighten screw 2 , and then fully tighten screw 1 . b. Partially tighten screw 3 , then fully tighten screw 4 , and then...

5. Press the tab and then pivot the hard disk drive fan outward to remove it from the chassis. Figure 29. Removing the hard disk drive fan assembly 6. Position the hard disk drive fan, and then pivot the fan to insert the tab into the chassis. 7. Reconnect the hard disk drive fan cable to the system...

Figure 31. Installing the rear fan assembly 7. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts rep...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 56. Installing or replacing a hard disk drive enablement module Attention: Do not open your computer or attempt an...

7. To install a new hard disk drive enablement module, align the hole in the hard disk drive enablement module with the plastic standoff on the system board, and then position the hard disk drive module overthe corresponding connector on the system board. Figure 38. Installing a new hard disk drive ...

5. Disconnect the front audio and USB assembly cables from the system board. See “Locating parts on the system board” on page 10. Note: Make sure you note the locations of the cables when you disconnect the cables from the system board. 6. Remove the two screws that secure the front audio and USB as...

Note: The internal speaker is only available on some models. To replace the internal speaker, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 30. 3. Locate the internal speaker ...

This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer. 2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where y...

Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled athttp://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driverfiles. Chapter 5 . Installing or replacing hardware 57

Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • Creating and using recovery media • Performing backup and recovery operations • Using the Rescue and Recovery workspace • Creating and usin...

3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recoveryprogram. To perfo...

3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the rescue medium starts, the Rescue and Recovery workspace opens. The help information foreach feature is available from the Rescue and Recovery worksp...

Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems thatyou might have had with that program. To remove a program in ...

Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...

Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 68. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user pa...

The after power loss feature enables your computer to wake up when the power supply resumes after asudden loss of electricity. To enable the after power loss feature, do the following: 1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ After Power Loss , ...

Chapter 8. Configuring RAID This chapter provides instructions on how to install hard disk drives and configure Redundant Array ofIndependent Disks (RAID) for your computer. Depending on your computer model, RAID can be enabled byIntel Rapid Storage Technology enterprise (RSTe) or the LSI MegaRAID B...

• If five SATA hard disk drives or solid state drives are installed, the SATA hard disk drive enablement module (one to five hard disk drives) is required. • If any SAS hard disk drives are installed, the SAS hard disk drive enablement module (one to five hard disk drives) is required. For more info...

using this adapter, refer to the complete MegaRAID SAS Software User Guide that is available at http://support.lenovo.com/en_US/guides-and-manuals/detail.page?DocID=UM007543. This section provides information about the following topics: • “Installing SATA or SAS hard disk drives” on page 76 • “Enter...

Entering the LSI MegaRAID BIOS configuration utility This section provides instructions on how to enter the LSI MegeRAID BIOS configuration utility. To enter the LSI MegaRAID BIOS configuration utility, do the following: 1. During the computer startup, follow the instructions on the screen. 2. Press...

Deleting RAID volumes using the LSI MegaRAID BIOS configurationutility This section provides instructions on how to delete RAID volumes using the LSI MegaRAID BIOSconfiguration utility. To delete RAID volumes using the LSI MegaRAID BIOS configuration utility, do the following: 1. Enter the LSI MegaR...

Chapter 9. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...

Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, ...

Chapter 10. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system....

can contain applications, device drivers, BIOS flashes, or software updates. When the System Updateprogram connects to the Lenovo Support Web site, the System Update program automatically recognizesthe machine type and model of your computer, the installed operating system, and the language of theop...

Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power switches before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and...

Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed forLCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computersupply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glas...

Chapter 11. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problemis not described here, see Chapter 12 “Getting information, help, and service” on page 103 for additionaltroubleshooting resources. Basic troubleshooting The...

Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 69. The computer beeps multipletimes b...

Select the problem your computer is experiencing from the following list: • “Audio problems” on page 87 • “CD problems” on page 88 • “DVD problems” on page 89 • “Intermittent problems” on page 92 • “Hard disk drive problems” on page 91 • “Keyboard, mouse, or pointing device problems” on page 92 • “M...

If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” onpage 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, andservice” on page 103. An audio disc or AutoPlay-enabled disc does not automatically pla...

• If you are using the Windows 7 operating system, follow the action for “A CD or DVD does not work” on page 89. If this does not correct the problem, follow the action for “A CD or DVD does not work” on page 89. A CD or DVD does not work Symptom: A CD or DVD does not work. Actions: • Verify that th...

If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” onpage 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, andservice” on page 103. Hard disk drive problems Select your symptom from the following l...

Intermittent problems Symptom: A problem occurs only occasionally and is difficult to repeat. Actions: • Verify that all cables and cords are securely connected to the computer and attached devices. • Verify that when the computer is on, the fan grill is not blocked (there is air flow around the gri...

• If you are using a USB keyboard or mouse, verify that the USB connectors are enabled in the BIOS settings. See “Enabling or disabling a device” on page 69. If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” onpage 101 for instructions). If you ne...

The monitor works when you turn on the computer, but goes blank after some periodof computer inactivity Symptom: The monitor works when you turn on the computer, but goes blank after some period of computerinactivity. Action: The computer is probably set for energy savings with the power-management ...

If these actions do not correct the problem, your monitor might need service. See Chapter 12 “Gettinginformation, help, and service” on page 103 for details. The image is discolored Symptom: The image is discolored. Action: The monitor might be affected by interference from nearby equipment. Magneti...

3. Click Device Manager . If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 4. If an exclamation mark is displayed next to an adapter name under Network adapters , you might not use the correct driver or the driver is not enabled. To update...

• “An option that was just installed does not work” on page 97 • “An option that previously worked does not work now” on page 97 An option that was just installed does not work Symptom: An option that was just installed does not work. Action: Verify that: • The option is designed for your computer. ...

The Windows operating system will slow down and might produce errors if the hard disk drive gets too full. To check the amount of free space on the Windows 7 operating system, do the following: 1. Click Start ➙ Computer . 2. Right-click your C drive entry and then click Properties . The amount of fr...

6. Click Defragment Now again to start a disk-defragmentation process. Insufficient memory Symptom: Insufficient memory In general, the more memory that is installed, the better the Windows operating system runs. Action: Install additional memory. For information about purchasing memory, see Chapter...

If these actions do not correct the problem, run the diagnostic programs (see “Lenovo Solution Center” onpage 101 for instructions). If you need technical assistance, see Chapter 12 “Getting information, help, andservice” on page 103. Software problems Select your symptom from the following list: • ...

Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at:http://www.lenovo.com/support. This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Produ...

• Installation and maintenance of network operating systems (NOS)• Installation and maintenance of application programs Refer to the ThinkStation Safety and Warranty Guide that comes with your computer for information about your warranty type and duration. You must retain your proof of purchase to o...

Appendix A. System memory speed The Intel Xeon microprocessor families compatible with this ThinkStation computer feature an integratedmemory controller, which provides the microprocessor with direct access to the system memory. Becauseof this design, the system memory speed will be determined by a ...

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoThe Lenovo logoRescue and RecoveryThinkStationThinkVantage Microsoft Windows Vista, and Windows are trademarks of the Microsoft group of companies. Intel and Intel Xeon are trademarks of Int...

Appendix C. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...

Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated currentless than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Additional regulatory information For addit...

Appendix D. WEEE and recycling information Important information for the European Directive 2002/96/EC EU Only The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the EuropeanUnion (EU) and Norway. Appliances are labeled in accordance with European Directive 20...

If you are a company employee and need to dispose of a Lenovo computer or monitor that is the propertyof the company, you must do so in accordance with the Law for Promotion of Effective Utilization ofResources. Computers and monitors are categorized as industrial waste and should be properly dispos...

Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators...

Index A a rescue medium, creating and using 62 Administrator, password 68 antivirus software 6 audio line-in connector 8 audio line-out connector 8 audio subsystem 1 B backup and recovery operations 60 basic troubleshooting 85 battery, replacing 42 boot-block recovery 80 C cable lock, security 26 ca...