Lenovo 3658- Manual

Page 5 - Contents

Contents Chapter 1. About this manual . . . . . 1 Important Safety Information . . . . . . . . . . 1 Important information about replacing RoHScompliant FRUs . . . . . . . . . . . . . . . 1 Chapter 2. Safety information . . . . . 3 General safety . . . . . . . . . . . . . . . . 3 Electrical safety ....

Page 7 - Chapter 1. About this manual; Important Safety Information

Chapter 1. About this manual This manual contains service and reference information for ThinkCentre® computers listed on the cover. It isintended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. See ...

Page 8 - distribution center at the time of order.

be noncompliant, but in all cases, if the parts are compliant, the replacement parts must also becompliant. Note: RoHS and non-RoHS FRU part numbers with the same fit and function are identified with unique FRU part numbers. Lenovo plans to transition to RoHS compliance well before the implementatio...

Page 9 - Chapter 2. Safety information; General safety; that you think are too heavy for you.; Electrical safety

Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance. • When lifting a...

Page 11 - Consider these conditions and the safety hazards they present:

Voltage-selection switch Some computers are equipped with a voltage-selection switch located near the power-cord connectionpoint on the computer. If your computer has a voltage-selection switch, ensure that you set the switch tomatch the voltage available at your electrical outlet. Setting the volta...

Page 13 - • Throw or immerse into water

• French • German • Hebrew • Italian • Korean • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfigurationof this product during an electric...

Page 16 - PERIGO

≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) 1 2 PERIGO 10 ThinkCentre Hardware Maintenance Manual

Page 18 - pode resultar em exposição prejudicial à radiação.; Utilize procedimentos de segurança para levantar equipamentos.

• Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo. • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aq...

Page 22 - DANGER; Pour éviter tout risque de choc électrique :; l'exposer à des températures supérieures à 100°C,

DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenterun danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au cou...

Page 24 - • mit Wasser in Berührung bringen.

1 2 VORSICHT An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen. Aus Sicherheitsgründen: • Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-,Wartungs- oder Rekonfigurationsarbeiten durchführen. • Gerät nur an eine Schutzkontaktstec...

Page 25 - VORSICHT

• über 100 C erhitzen. • reparieren oder zerlegen. Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten. ACHTUNG: Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mitLichtwellenleitertechnik oder Sendern) Folgendes beachten: • Die Abdeckungen n...

Page 27 - PERICOLO

1 2 PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può esserepericolosa. Chapter 2 Safety information 21

Page 28 - Per evitare il rischio di scosse elettriche:; Gettare o immergere la batteria nell'acqua

Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o lariconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa ...

Page 32 - Arrojarla al agua o sumergirla en ella

• Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y losmódems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique locontrario en los procedimientos de instalación y configuración. • Conecte y desconecte los cables, como se describe...

Page 33 - Adopte procedimientos seguros al levantar el equipo.

Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta losiguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera coninstrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg (37 lbs) ≥32 ...

Page 35 - Chapter 3. General information; The ThinkVantage Productivity Center program; This section lists the physical specifications.

Chapter 3. General information This chapter provides general information that applies to all machine types supported by this publication. The ThinkVantage Productivity Center program Use the ThinkVantage® Productivity Center program for general information about the use, operation, andmaintenance of...

Page 36 - For all machine types

Dimensions Width: 175mm (6.9 in.) Height: 402 mm (15.8in.) Depth: 440 mm (17.3 in.) Weight Maximum configuration as shipped: 11 kg (24 lbs) For all machine types Environment • Air temperature: Operating: 10° to 35°C (50° to 95°F) Non-operating: -40° to 60°C (-40° to 140°F) • Humidity: Operating: 10%...

Page 37 - Chapter 4. General Checkout; Attention; Problem determination tips

Chapter 4. General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequencechanged. Be extremely careful during write operations such as copying, saving, or formatting. Data orprograms can be overwritten if you select an incorrect drive...

Page 39 - Chapter 5. Diagnostics; Lenovo System Toolbox; To run Lenovo System Toolbox, click; PC-Doctor for Windows PE; Shut down the operating system and turn off the computer.

Chapter 5. Diagnostics Diagnostic programs are used to test hardware components of your computer and reportoperating-system-controlled settings that can cause hardware failures. There are two diagnostic programspreinstalled on your computer: • Lenovo System Toolbox (used to diagnose problems while r...

Page 40 - User Guide; Creating a diagnostic CD image; Create diagnostic disks; Running diagnostics from the CD or diskettes

6. Follow the instructions on the screen. Note: Rescue media includes PC-Doctor for Windows PE. For more information about rescue media, see the User Guide for the computer. PC-Doctor for DOS Use PC-Doctor for DOS, if you are unable to start the Windows operating system or if PC-Doctor forWindows ha...

Page 41 - Test results

3. Insert the CD into the optical drive or the first diagnostic diskette into the diskette drive. 4. Restart the computer. Note: If the diagnostic program does not start, you might not have your optical drive or diskette drive set as a startable device. See "Selecting a startup device" on pa...

Page 42 - Quick and Full erase - hard drive; Enter; Viewing the test log

• Function Code: Represents the feature or function within the PC. • Failure Type: Represents the type of error encountered. • DeviceID: Contains the component's unit-ID which corresponds to either a fixed disk drive, removable media drive,serial or parallel port, processor, specific RIMM, or a devi...

Page 45 - Chapter 6. Using the Setup Utility; Starting the Setup Utility program

Chapter 6. Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating-system settings might override any similarsettings in the Setup Utility program. Starting the...

Page 49 - Hard disk drive boot error; Power Supply Problems; If you suspect a power problem, use the following procedures.

Chapter 7. Symptom-to-FRU Index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.Always begin with Chapter 4 "General Checkout" on page 31. This index can also be used to help youdecide which FRUs to have available when servicing a comp...

Page 50 - Diagnostic error codes; In the following index,

Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See "Running tests" onpage 35 for the specific type for information about the Diagnostic programs. In the following index, X can represent any number. Diagnostic Error Code FRU/Action 000-00...

Page 67 - Beep symptoms; The following tables describes beep symptoms.

Diagnostic Error Code FRU/Action 305-000-XXX Monitor DDC Test Passed No action 305-250-XXX Monitor DDC self test failure 1. Run Setup to enable DDC 2. Cable 3. Monitor 4. Video card 5. System board 415-000-XXX Modem Test Passed No action 415-XXX-XXX Modem error Remove the Modem and re-test the syste...

Page 68 - POST error codes; POST

POST error codes Each time you power-on the system, it performs a series of tests that check the operation of the systemand some options. This series of tests is called the Power-On Self-Test , or POST . POST does the following operations. • Checks some basic system-board operations • Checks the mem...

Page 69 - Miscellaneous error messages

POST Error Message Description/Action Press TAB to show POST screen Pressing the TAB key permits the user to toggle betweenthe default POST display screen and a custom POSTdisplay screen. Error: Non-System disk or disk error Replace and pressany key when ready The BIOS was unable to find a suitable ...

Page 71 - Undetermined problems; d. Extended video memory

Undetermined problems If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as amaster and the optical drive is jumpered as a slave. 1. Power-off the computer. 2. Remove or disconnect the following components (if installed) one at a time. a. External dev...

Page 73 - Important; Locating controls and connectors on the front of your computer; Rear connectors

Chapter 8. Replacing FRUs (Types 7061, 7090, 9353, 9421,9485, 9623, 9625, 9705, 9786, 9795, 9935, 9946, 9953) Important Before you replace any FRU, read Chapter 2 "Safety information" on page 3. These precautions andguidelines will help you work safely. FRU replacements are to be done by tra...

Page 74 - Removing the cover; This section provides instructions on how to remove the cover.

1 Voltage selection switch (somemodels) 10 USB connectors (2) 2 Power cord connector 11 Microphone connector 3 Standard mouse connector 12 Audio line-out connector 4 Standard keyboard connector 13 Audio line-in connector 5 Digital video interface (DVI) monitorconnector 14 PCI Express x1 adapter conn...

Page 75 - Locations

3. Disconnect all cables attached to the computer. This includes power cords, input/output (I/O) cables, and any other cables that are connected to the computer. 4. If there are thumb screws securing the cover, remove them. 5. Press the button on the left-side cover and slide the cover to the rear t...

Page 77 - To install or replace the front bezel:

5 PCI adapter card 10 Power supply Locating parts on the system board 1 4-pin power connector 15 Power fan connector 2 System fan connector 16 Front panel connector 3 Microprocessor fan connector 17 Internal speaker connector 4 Microprocessor and heat sink 18 Front USB connector 2 5 Memory connector...

Page 78 - Replacing the power supply

1. Remove the computer cover. See "Removing the cover" on page 68. 2. Remove the front bezel by releasing the three plastic tabs inside the chassis and pivoting the bezel outward. Carefully set the bezel to the side without disconnecting the power switch/LED assembly cable. 3. To reinstall t...

Page 79 - Replacing the system board

This section provides information on how to remove and replace the power supply. To remove or replace the power supply, do the following: 1. Remove the computer cover. See "Removing the cover" on page 68. Note: For this procedure, it helps to lay the computer on its side. 2. Disconnect the p...

Page 83 - Replacing the microprocessor; To remove or replace the microprocessor, do the following:

20. Connect the heat sink and fan assembly cable to the system board. See "Locating parts on the system board" on page 71. 21. Install the new system board into the chassis and align the screw holes with those in the chassis. Insert and tighten the screws that secure the system board. 22. Pi...

Page 85 - Install the heat sink and fan assembly on the system board.; Replacing a memory module; To remove or replace the memory module, do the following:

10. Lower the microprocessor straight down into the system board socket of the new system board. 11. Lower the small handle to secure the microprocessor in the socket. 12. Position the heat sink on the microprocessor socket and then position the clamp on the plastic retention bracket. Pivot the hand...

Page 86 - Replacing a PCI adapter card

3. Remove the memory module being replaced by opening the retaining clips as shown. 4. Position the new memory module over the memory connector. Make sure the notch 1 on the memory aligns correctly with the connector key 2 on the system board. Push the memory module straight down into the connector ...

Page 88 - Replacing the hard disk drive

6. At the rear of the computer, pivot the adapter latch to the closed position to secure the adapter. 7. Go to "Completing the FRU replacement" on page 91. Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the "Import...

Page 90 - Replacing an optical drive

10. Press down on the metal latch 2 and pivot in the drive cage into place. Slide it forward until it snaps into position. Note: There are two arrows, one on the upper drive cage and one on the hard disk drive cage, that are aligned when the hard disk drive is in the proper position. 11. Connect the...

Page 91 - Replacing the diskette drive; To remove or replace the diskette drive, do the following:

Replacing the diskette drive Attention Do not open your computer or attempt any repair before reading and understanding the "Important safety information"in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide ,...

Page 92 - Replacing the rear fan assembly; To remove or replace the system fan, do the following:

Replacing the rear fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the "Important safety information"in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guid...

Page 93 - Replacing the front fan assembly; To remove or replace the front fan assembly, do the following:

6. Route the fan cable to the system board and connect the cable to the system board. See "Locating parts on the system board" on page 71. 7. Go to "Completing the FRU replacement" on page 91. Replacing the front fan assembly Attention Do not open your computer or attempt any repair ...

Page 94 - on the chassis and push the rubber mounts through the holes.

5. Install the new front fan assembly by aligning the rubber mounts of the front fan assembly with the holes on the chassis and push the rubber mounts through the holes. 6. Pull on the tips of the rubber mounts until the fan assembly is in place. 7. Route the fan cable to the system board and connec...

Page 95 - Replacing the front audio/USB assembly; To remove or replace the front audio/USB assembly, do the following:; Replacing the power switch/LED assembly; Remove the switch and the LEDs from the bezel.

8. Replace the front bezel. 9. Go to "Completing the FRU replacement" on page 113. Replacing the front audio/USB assembly Attention Do not open your computer or attempt any repair before reading and understanding the "Important safety information"in the ThinkCentre Safety and Warrant...

Page 96 - Replacing the CMOS battery; To remove or replace the CMOS battery, do the following:; might be displayed. This is normal after replacing the battery.

9. Reinstall the front bezel. 10. Go to "Completing the FRU replacement" on page 91. Replacing the CMOS battery Attention Do not open your computer or attempt any repair before reading and understanding the "Important safety information"in the ThinkCentre Safety and Warranty Guide th...

Page 97 - Completing the FRU replacement; inside your computer.

Completing the FRU replacement After replacing FRUs, you need to install any removed parts, replace the cover, and reconnect any cables,including telephone lines and power cords. Also, depending on the FRU that is replaced, you might need toconfirm the updated information in the Setup Utility progra...

Page 100 - This section provides information on how to remove the cover.

8 Voltage-selection switch (some models) 17 Standard keyboard connector 9 PCI adapter connectors (2) Removing the cover CAUTION: The heat sink and microprocessor might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before opening the computer cover. This s...

Page 101 - Locating parts on the system board

1 Fan plenum, fan, and heat sink 7 Battery 2 Microprocessor 8 Power supply 3 Optical drive 9 PCI adapter connector 4 Hard disk drive 10 PCI Express x16 adapter connector 5 Diskette drive 11 PCI Express x1 adapter connector 6 Memory modules (4) 12 Intrusion switch Locating parts on the system board 1...

Page 102 - Accessing system board components and drives; To access system board components and the drives:

4 Microprocessor and heat sink 18 Front USB 2 connector 5 Memory connector 1 19 Clear CMOS jumper 6 Memory connector 2 20 Front USB 1 connector 7 Memory connector 3 21 COM 2 connector 8 Memory connector 4 22 COM 1 connector 9 24-pin power connector 23 CD-IN connector 10 Thermal sensor connector 24 F...

Page 105 - To remove or replace the power supply:

2. Locate the battery. See "Locating parts on the system board" on page 95. 3. Remove the old battery. 4. Install the new battery. 5. Replace the computer cover, and connect the cables Note: When the computer is turned on for the first time after battery replacement, an error message might b...

Page 112 - To remove or replace the hard disk drive:

10. Lower the microprocessor straight down into the system board socket of the new system board. 11. To secure the microprocessor in the socket, close the microprocessor retainer and lock it into position with the small handle. 12. Install the heat sink and fan assembly on the system board. 13. Conn...

Page 114 - To remove or replace the optical drive, do the following:

13. Go to "Completing the FRU replacement" on page 113. Replacing an optical drive Attention Do not open your computer or attempt any repair before reading and understanding the "Important safety information"in the ThinkCentre Safety and Warranty Guide that came with your computer. T...

Page 116 - Replacing the front panel card; To remove or replace the front panel card, do the following:

1. Remove cover. See "Removing the cover" on page 94. 2. Remove the drive bay assembly. See "Accessing system board components and drives" on page 96. 3. Remove the hard disk drive. See "Replacing the hard disk drive" on page 106. 4. Disconnect the power switch/LED assembly c...

Page 117 - Connect the front panel assembly cables to the system board.; Replacing the system fan assembly; To remove or replace the system fan assembly, do the following:

5. Note the front panel assembly cable routing and remove the assembly from the chassis. 6. Route the cable for the new front panel card assembly through the hole in the chassis and to the system board. 7. Install the front panel card assembly into the chassis and secure it with the screw. 8. Connec...

Page 118 - To remove or replace the PCI adapter card, do the following:

7. Install the new system fan assembly and install the two screws that secure the fan assembly. 8. Connect the system fan cable to the system fan connector on the system board. 9. Reinstall the hard disk drive. See "Replacing the hard disk drive" on page 106. 10. Align the drive bay assembly...

Page 119 - Remove the new adapter from its static-protective package.

3. Remove the new adapter from its static-protective package. 4. Install the new adapter into the appropriate connector on the system and close the adapter latch. 5. Go to "Completing the FRU replacement" on page 113. Completing the FRU replacement After replacing FRUs, you need to install a...

Page 121 - Chapter 10. FRU lists

Chapter 10. FRU lists Attention: Read "Important information about replacing RoHS compliant FRUs" on page 1 before replacing any FRUs. Note: In the following tables, a CRU (Customer Replaceable Unit) is identified as either "1", "2", or "N" in the CRU column. "N&#...

Page 124 - The FRUs listed in the following tables are not illustrated.

The FRUs listed in the following tables are not illustrated. 3656 FRUs FRU# CRU Fru rear IO shield ATX,for RX 780,Atlantic (all models) 41R6383 N FDD Cable (all models) 41A7147 2 Cabel-SATA 250mm (RoHS) (all models) 43N9012 2 EMC Shield, Blank 5.25 (all models) 41N8271 2 EMC Shield, Blank FDD (all m...

Page 473 - Chapter 11. Additional Service Information; Security features in this section include the following:

Chapter 11. Additional Service Information This chapter provides additional information that the service representative might find helpful. Security features Security features in this section include the following: • Passwords • Vital Product Data • Management Information Format (MIF) Hardware contr...

Page 474 - Follow the instructions on the screen to complete the update.; Recovering from a POST/BIOS update failure; Turn on the computer to restart the operating system.; Power management

Updating (flashing) BIOS from a diskette 1. Insert a system program update (flash) diskette into the diskette drive. system program updates are available at http://www.lenovo.com/support on the World Wide Web. 2. Turn on the computer. If it is already on, you must turn it off and back on. The update...

Page 478 - AMD is a trademark of Advanced Micro Devices, Inc.

Television output notice The following notice applies to models that have the factory-installed television-output feature. This product incorporates copyright protection technology that is protected by method claims of certain U.S.patents and other intellectual property rights owned by Macrovision C...

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