Lenovo 3493 - Manual

Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading ...

or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...

Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...

For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...

Laser compliance statement CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no servic...

Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The informa...

Operating system(s), certified or tested for compatibility 1 (varies by model type) • Linux ® • Microsoft Windows XP Professional SP 3 Specifications This section lists the physical specifications for your computer. Dimensions Width: 97 mm (3.8 inches) Height: 333 mm (13.1 inches) Depth: 368 mm (14....

Table 2. Programs in Control Panel Program Control Panel section Green text in Control Panel Communications Utility Hardware and Sound Lenovo - Web Conferencing Fingerprint Software System and Security Hardware and Sound Lenovo - Fingerprint Reader Lenovo Solution Center System and Security Lenovo -...

The Recovery Media program enables you to restore the contents of the hard disk drive to the factorydefault settings. • Rescue and Recovery The Rescue and Recovery program is a one-button recovery and restore solution that includes a set ofself-recovery tools to help you diagnose computer problems, ...

Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 10 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. 3 4 5 6 F...

Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or ifyou...

Locating parts on the system board Figure 4 “System board part locations” on page 12 shows the locations of the parts on the system board. Figure 4. System board part locations 1 4-pin power connector 12 Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper 2 Microprocessor 13 Front ...

Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to yourcomputer to increase storage capacity and enable your computer to read other types of media. Internaldrives are installed in bays. In this manual, the bays are referred to a...

Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...

Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...

Using the keyboard Depending on your model, your computer comes with either a standard keyboard or a fingerprint readerkeyboard. The Microsoft Windows shortcut keys are provided on both keyboard types. This section provides information about the following topics: • “Using Windows shortcut keys” on p...

Using the wheel mouse The wheel mouse has the following controls: 1 Primary mouse button Use this button to select or start a program or menu item. 2 Wheel Use the wheel to control the scrolling action of the mouse. The direction in which yourotate the wheel controls the direction of the scrolling a...

Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...

Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contactyou in case of a recall or other severe problem. After you register your computer with Lenovo, you will receivequicker service when you call Lenovo for help. In addition,...

Replacement power cords If you relocate your computer to a country or region that uses an electrical outlet style different from thetype you are currently using, you will have to purchase either electrical plug adapters or new power cords.You can order power cords directly from Lenovo. For power cor...

Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...

Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of yourcomputer. Your computer comes with a padlock loop so that the computer cover cannot be removedwhen a padlock is installed. Figure 7. Installing a padlock 26 ThinkCentre Us...

Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure yourcomputer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cablelock slot at the rear of your computer and is operated with a...

Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...

Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes t...

Accessing the system board components and drives Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to access the system board components and drives. To access the system b...

5. To lower the drive bay assembly, press the drive bay assembly clip 1 inward and pivot the drive bay assembly downward as shown. Figure 13. Lowering the drive bay assembly Installing or replacing a PCI card Attention: Do not open your computer or attempt any repair before reading and understanding...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 67. Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before read...

• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 16. Opening the retaining clips 9. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with ...

Replacing the hard disk drive Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to replace the hard disk drive. To replace the hard disk drive, do the following: 1. Turn o...

Figure 23. Installing the hard disk drive What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 67. Replacing the optical drive Attention: Do not open your computer or ...

Figure 28. Installing the optical drive 11. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 12. Then,locate an available five-wire power connector and conne...

10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. Figure 33. Installing the heat sink fan duct 11. Secure the power supply assembly cables with the cable clips and ties in the chassis. What to do next: • To work with another piec...

Figure 36. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 67. Replacing the microprocessor Attention: Do not open your computer...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 67. Replacing the system fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding ...

9. Install the new system fan assembly by aligning the new rubber mounts that came with the new system fan assembly with the corresponding holes in the chassis, and then push the rubber mounts through theholes. Then, carefully pull on the tips of the rubber mounts from the bottom until the new syste...

3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 32. 4. Pivot the drive bay assembly upward. See “Accessing the system board components and drives” on page 34. 5. Disconnect the front audio and USB assembly cables from the system board. See “Locating parts on the sy...

This section provides instructions on how to replace the WiFi units. The WiFi units include a WiFi adaptercard, a WiFi card module, and a rear WiFi antenna cable. Replacing the WiFi units involves the following operations: • “Removing the WiFi adapter card” on page 58 • “Removing the WiFi card modul...

3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 46. Removing the WiFi card module Installing the WiFi units To install the WiFi units, do the following: 60 ThinkCentre User Guide

3. Locate the two PCI Express x1 slots on the system board. See “Locating parts on the system board” on page 12. 4. Install the WiFi adapter card into one of the two PCI Express x1 slots. Then install the screw to secure the WiFi adapter card in place. Figure 49. Installing the WiFi adapter card Wha...

3. Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident. Figure 50. Installing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the pa...

• To complete the installation or replacement, go to “Completing the parts replacement” on page 67. Installing or removing the front WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section prov...

5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 53. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. What to do next: • To work with another piece of hardware, go to t...

5. Remove the front antenna and cable from the front of the computer. Figure 54. Removing the front WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 6...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 67. Completing the parts replacement After completing the installation or replacement for all parts, you need to r...

9. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 77. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives...

Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 7 operating system” on page 69 • “Recovery information for the Windows 8 operating system” on page 75 Recovery information for the Windows 7 oper...

Creating recovery media This section provides instructions on how to create recovery media on different operating systems. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. On the Windows Vista operating system, you can create recover...

1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backu...

2. Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue an...

2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the resc...

Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems thatyou might have had with that program. To remove a program in ...

Recovery information for the Windows 8 operating system This section provides information about the recovery solutions provided on computers preinstalled with theWindows 8 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently ...

Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...

1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 77. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On , and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save chan...

Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...

Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...

Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power switches before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and...

Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed forLCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computersupply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glas...

Chapter 10. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problemis not described here, see Chapter 11 “Getting information, help, and service” on page 111 for additionaltroubleshooting resources. Basic troubleshooting The...

Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 80. The computer beeps multipletimes b...

1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with yourcomputer. For your safety, do not operate the computer with the cover removed. 2. Run the diagnostic p...

Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots,the audio function built into the system board is disabled; use the audio jacks on the ada...

An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...

• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set to less than 1152 x 864. • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these ac...

4. Double-click USB Enhanced Performance Keyboard . The USB Enhanced Performance Keyboard Customization program starts. – On the Windows 8 operating system, do the following: 1. Open Control Panel. 2. Click Hardware and Sound . 3. Click Devices and Printers . 4. Double-click USB Enhanced Performance...

Action: If the Transceiver Communications LED is on and the wireless Keyboard does not work, restart yourcomputer. If restarting your computer does not solve the problem, verify that the following conditions are met: • The batteries are properly installed. • The batteries still retain their current....

Networking problems The following are the most common networking problems. Select your networking problem from thefollowing list: • “Ethernet problems” on page 101 • “A wireless LAN problem” on page 102 • “A wireless WAN problem” on page 103 • “Bluetooth problem” on page 103 For more information, se...

4. If an exclamation mark is displayed next to an adapter name under Network adapters , you might not be using the correct driver or the driver is not enabled. To update the driver, right-click thehighlighted adapter. 5. Click Update Driver Software , and then follow the instructions on the screen. ...

• Make sure that the wireless radio is enabled by double-clicking the Access Connections icon in the Windows notification area. • Check Network Name (SSID), and your encryption information. Use Access Connections to verify this case-sensitive information. A wireless WAN problem Message: Unauthorized...

An option that previously worked does not work now Symptom: An option that previously worked does not work now. Actions: • Verify that all option hardware and cable connections are secure. • If the option comes with its own test instructions, use those instructions to test the option. • If the faili...

In general, the more memory that is installed, the better the Windows operating system runs. Action: Install additional memory. For information about purchasing memory, see Chapter 11 “Gettinginformation, help, and service” on page 111. For step-by-step instructions on installing memory, see“Install...

Software problems Select your symptom from the following list: • “When using a sort feature, dates do not sort in the correct order” on page 107 • “Software does not work as expected” on page 107 When using a sort feature, dates do not sort in the correct order Symptom: When using a sort feature, da...

USB problems Symptom: The USB connectors cannot be accessed. Actions: • Make sure the USB cable is securely connected to the USB connector and to the USB device. If the USB device has its own power cord, make sure it is attached to a properly grounded electrical outlet. • If the USB device has its o...

For additional information, refer to the Lenovo Solution Center help system. Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. Lenovo Thi...

• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo...

These items are not covered by the warranty:• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts• Identification of software problem sources• Configuration of BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• I...

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoThe Lenovo logoRescue and RecoveryThinkCentreThinkVantage Microsoft and Windows are trademarks of the Microsoft group of companies. Intel and Intel Core are trademarks of Intel Corporation i...

Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...

Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conform...

Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B. Korea Class B compliance statement Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated currentless than...

Appendix C. WEEE and recycling information Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example,European Directive 2002/96/EC, India E-Waste Management & Handling Rules, 2011). Appliances arelabeled in accordance with ...

Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the propertyof the company, you must do so in accordance with the Law for Promotion of Effective Utilization ofResources. Computers and monitors are...

Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators...

India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. 126 ThinkCentre User Guide

Index A a rescue medium, creating and using 72 accessing system board components 34 Administrator, password 78 audio line-in connector 10 audio line-out connector 10 audio subsystem 1 B backup and recovery operations 70 basic troubleshooting 91 battery, replacing 38 boot-block recovery 84 C cable lo...