Lenovo 3313 - Manual

Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the ThinkCentre Safety, Warranty, and Setup Guide that you received with this produ...

or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...

Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...

For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...

Laser compliance statement CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no servic...

Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The informa...

• Microsoft Windows 8 operating system Operating system(s), certified or tested for compatibility 1 (varies by model type) • Linux ® • Microsoft Windows XP Professional SP 3 Specifications This section lists the physical specifications for your computer. Dimensions For models with the 20-inch displa...

Operating: 20% to 80% (non-condensing) Storage: 20% to 90% (non-condensing) • Altitude: Operating: -50 to 10 000 ft (-15.2 to 3 048 m) Storage: -50 to 35 000 ft (-15.2 to 10 668 m) Electrical input • Input voltage: – Low range: Minimum: 100 V ac Maximum: 127 V ac Input frequency range: 50 to 60 Hz –...

Table 1. Programs in the Lenovo ThinkVantage Tools program (continued) Program Icon name System Update Update and Drivers View Management Utility Screen Layout Note: Depending on your computer model, some of the programs might not be available. Accessing Lenovo programs from Control Panel To access ...

Your computer supports the following Lenovo programs: • Fingerprint Software • Lenovo Companion • Lenovo Settings • Lenovo Solution Center • Lenovo QuickLaunch • Lenovo Support • Password Manager • System Update An introduction to Lenovo programs This topic provides a brief introduction to some Leno...

Locations This section provides information to help you locate the connectors on the front and rear of your computer,parts on the system board, and components and internal drives in your computer. Note: The components in your computer might look slightly different from the illustrations. Locating co...

1 Integrated microphones 8 Monitor/Computer mode switch 2 Ambient light sensor Right 3 Integrated camera indicator 9 Speaker mute/unmute control (computer mode) 4 Integrated camera with block shield Left 5 Power switch 10 Microphone mute/unmute control (computer mode) 6 Hard disk drive activity indi...

Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 11 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. Figure 2....

Locating components This section shows the locations of the various components in your computer. To remove the computercover, see “Removing the computer cover” on page 41. Figure 3. Component locations for models with the 20-inch display Chapter 1 . Product overview 13

1 Frame stand (available on some models) 14 Bluetooth module (available in some models) 2 Computer cover 15 Power supply assembly 3 Battery 16 Internal speaker 4 Heat sink 17 Rear PS/2 connectors and serial port assembly 5 Microprocessor 18 Microprocessor fan 6 Memory module 19 Hard disk drive 7 Hea...

Adjusting the frame stand Your computer might come with a frame stand that you can use to adjust the computer to your comfortableposition. Pull the stand open and adjust the position of the computer at an angle between 10° to 45°as shown in the following illustration. Note: The frame stand is availa...

Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...

Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...

Using the keyboard Depending on your model, your computer comes with either a standard keyboard or a fingerprint readerkeyboard. The Microsoft Windows shortcut keys are provided on both keyboard types. This section provides information about the following topics: • “Using Windows shortcut keys” on p...

Using the wheel mouse The wheel mouse has the following controls: 1 Primary mouse button Use this button to select or start a program or menu item. 2 Wheel Use the wheel to control the scrolling action of the mouse. The direction in which yourotate the wheel controls the direction of the scrolling a...

Playing a CD or DVD If your computer comes with a DVD drive, you can listen to audio CDs or watch DVD movies. To play aCD or DVD, do the following: 1. Press the Eject/Load button on the DVD drive to open the tray. 2. With the tray fully extended, insert the CD or DVD into the tray. Some DVD drives h...

Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...

Register your computer When you register your computer, information is entered into a database, which enables Lenovo to contactyou in case of a recall or other severe problem. After you register your computer with Lenovo, you will receivequicker service when you call Lenovo for help. In addition, so...

Replacement power cords If you relocate your computer to a country or region that uses an electrical outlet style different from thetype you are currently using, you will have to purchase either electrical plug adapters or new power cords.You can order power cords directly from Lenovo. For power cor...

Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...

Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure yourcomputer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cablelock slot at the rear of your computer and is operated with a...

Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...

Removing and reinstalling the frame stand Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information”on page v. This section provides instructions on how to remove and reinstall the frame stand. Note: The frame stand is available only in...

Figure 14. Removing the monitor stand lock 6. If needed, open the cable manager and route the cables connected to the computer through the cable manager to keep your workspace neat. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installati...

4. Remove any locking device that secures the computer cover, such as an integrated cable lock. See “Attaching an integrated cable lock” on page 34. 5. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the ...

Figure 16. Removing the frame foot 7. To reinstall the frame foot, align the four screw holes in the frame foot with those in the chassis, and then install the screws to secure the frame foot to the chassis. What to do next: • To work with another piece of hardware, go to the appropriate section. • ...

Figure 17. Removing the handle bar 6. To reinstall the handle bar, align the two screw holes in the handle bar with those in the chassis, and then install the screws to secure the handle bar to the chassis. What to do next: • To work with another piece of hardware, go to the appropriate section. • T...

Figure 18. Removing the rear I/O assembly 6. To reinstall the rear I/O assembly, align the screw holes in the rear I/O assembly with those in the chassis. Then, press the top of the rear I/O assembly downward until it snaps into place. 7. Install the screws to secure the rear I/O assembly to the cha...

5. Locate the memory modules. See “Locating components” on page 13. 6. Open the retaining clips. If you are replacing an old memory module, open the retaining clips and remove the memory module being replaced as shown. Figure 19. Removing the memory module 7. Insert the notched end 2 of the new memo...

Figure 25. Installing the hard disk drive (23-inch display) What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 73. Replacing the optical drive Attention: Do not open...

Figure 26. Removing the optical drive 6. To install a new optical drive, slide the new optical drive into the optical drive bay until it snaps into position. Figure 27. Installing the optical drive What to do next: • To work with another piece of hardware, go to the appropriate section. • To complet...

1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 73. Replacing the microprocessor Attention: Do not open your computer or attempt any repair before reading and und...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 73. Replacing the internal speakers Attention: Do not open your computer or attempt any repair before reading and understanding “I...

Replacing the thermal sensor Attention: Do not open your computer or attempt any repair before reading and understanding “Important safety information”on page v. This section provides instructions on how to replace the thermal sensor. To replace the thermal sensor, do the following: 1. Remove all me...

Figure 36. Installing the thermal sensor 9. Connect the thermal sensor cable to the system board. See “Locating parts on the system board” on page 16. 10. Align the screw holes in the VESA mount bracket with those in the chassis and then install the screws to secure the VESA mount bracket to the cha...

2. Place a soft, clean towel or cloth on the desk or surface. Hold the sides of your computer and gently lay it down so that the screen is against the surface and the cover is facing up. 3. Remove the computer cover. See “Removing the computer cover” on page 41. 4. Locate the integrated camera. See ...

Figure 39. Removing the WI-FI card 8. Insert the notched end of the new WI-FI card into the mini PCI Express x1 card slot. Press the new WI-FI card firmly and then pivot the WI-FI card to align the screw hole in the new WI-FI card withthe one in the system board. 9. Install the screw to secure the n...

5. Carefully remove the two screws 1 that secure the ambient light sensor and then lift the ambient light sensor out of the computer. Figure 40. Removing the ambient light sensor 6. Disconnect the ambient light sensor cable from the system board. 7. Align the screw holes in the new ambient light sen...

5. Locate the Bluetooth module. See “Locating components” on page 13. 6. Note the Bluetooth module cable routing and disconnect the cable from the system board. 7. Carefully release the Bluetooth module and lift the Bluetooth module out of the computer. Figure 41. Removing the Bluetooth module 8. Po...

Figure 42. Removing the card reader 7. Align the screw holes in the new card reader with those on the system board and then install the two screws to secure the card reader. 8. Connect the card reader cable to the new card reader. What to do next: • To work with another piece of hardware, go to the ...

Figure 43. Removing the ExpressCard 6. Connect the new ExpressCard to the ExpressCard connector on the system board. Align the screw holes in the new ExpressCard with the corresponding holes in the system board and then install thefour screws to secure the new ExpressCard to the system board. What t...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 73. Replacing the rear PS/2 connectors and serial port assembly Attention: Do not open your computer or attempt an...

Figure 45. Removing the rear PS/2 connectors and serial port assembly 7. Align the screw hole in the new rear PS/2 connectors and serial port assembly with the corresponding screw hole in the chassis. Then, install the screw to secure the new rear PS/2 connectors and serialport assembly to the chass...

What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 73. Replacing the keyboard Attention: Do not open your computer or attempt any repair before reading and understanding “Important ...

3. Install the keyboard by opening the keyboard battery-compartment cover and installing two AAA batteries according to the polarity indicators. Figure 48. Installing the keyboard batteries 4. Remove the USB dongle from the keyboard battery-compartment or from the wireless mouse battery-compartment ...

Figure 49. Installing the computer cover 4. If there is an integrated cable lock available, lock the computer. See “Attaching an integrated cable lock” on page 34. 5. If there is a frame stand, reinstall it. See “Removing and reinstalling the frame stand” on page 38. 6. Reconnect the external cables...

Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 7 operating system” on page 75 • “Recovery information for the Windows 8 operating system” on page 81 Recovery information for the Windows 7 oper...

Creating recovery media This section provides instructions on how to create recovery media. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Len...

1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backu...

2. Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue an...

2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the resc...

Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems thatyou might have had with that program. To remove a program in ...

Recovery information for the Windows 8 operating system This section provides information about the recovery solutions provided on computers preinstalled with theWindows 8 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently ...

Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...

2. From the Setup Utility program main menu, select Power . 3. Select Intelligent Cooling Engine (ICE) . The Intelligent Cooling Engine (ICE) window is displayed. 4. Select ICE Thermal Alert . The ICE Thermal Alert window is displayed. 5. Select Enabled or Disabled as desired. 6. Press F10 to save c...

Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...

Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, ...

Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...

Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power switches before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and...

• Do not use flammable cleaning materials. • Do not touch the screen with sharp or abrasive items. This type of contact might cause permanent damage to the screen. • Do not use any cleaner that contains an anti-static solution or similar additives. Cleaning a liquid crystal display (LCD) surface To ...

Moving your computer Take the following precautions before moving your computer. 1. Back up all files and data from the hard disk drive. There are a variety of backup programs available commercially. Your operating system also might have a backup program that you can use. Lenovoprovides the Rescue a...

Chapter 10. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If yourcomputer problem is not described here, see Chapter 11 “Getting information, help, and service” on page115 for additional troubleshooting resources. Basic trou...

Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 86. The computer beeps multipletimes b...

1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with yourcomputer. For your safety, do not operate the computer with the cover removed. 2. Run the diagnostic p...

Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots,the audio function built into the system board is disabled; use the audio jacks on the ada...

An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...

• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technicalassistance, see Chapter 11 “Getting information, help,...

3. Click Devices and Printers . 4. Double-click USB Enhanced Performance Keyboard . The USB Enhanced Performance Keyboard Customization program starts. If these actions do not correct the problem, have the computer and keyboard serviced. See Chapter 11“Getting information, help, and service” on page...

Action: If the Transceiver Communications LED is not on, reconnect the transceiver and the keyboard. Monitor problems Note: Many monitors have status-indicator lights and built-in controls for adjusting brightness, contrast, width, height, and other picture adjustments. However, the controls vary fr...

Actions: • The monitor might be operating in a low-refresh rate display mode. Set the monitor to the highest, noninterlaced refresh rate supported by your monitor and the video controller in your computer. Attention: Using a resolution or refresh rate that is not supported by your monitor might dama...

Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 107 • “The adapter stops working for no apparent reason” on page 107 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the con...

Action: The network driver files may be corrupt or missing. Update the driver by referring to the “Solution”description for the procedure to make sure that the correct device driver is installed. The Wake on LAN feature is not working Symptom: The Wake on LAN (WOL) feature is not working. Actions: •...

Bluetooth problems Symptom: Sound does not come from the Bluetooth headset/headphone but comes from the local speakereven though the headset/headphone is connected using Headset profile or AV profile. Action: Do the following: 1. Exit the application that uses the sound device (for example, Windows ...

– All external SCSI options are turned on. External SCSI options must be turned on before the computer is turned on. For more information, see your SCSI documentation. • Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run t...

4. Click Clean up system files . 5. Click the More Options tab. 6. In the Programs and Features area, click the Clean up button. 7. A list of installed programs is displayed. Select the program that you want to remove. Click Uninstall/Change . • Clean out your Inbox, Sent Items, and Deleted Items fo...

Actions: Verify that: 1. The printer is turned on and is online. 2. Paper is loaded correctly. 3. The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the computer. Note: Non-IEEE-approved printer signal cables might cause unpredictable problems. 1. Any...

Actions: • Most software programs have built-in help systems that provide instructions for most tasks. If you are having difficulty performing a specific task within a software program, refer to the help system for thatprogram. Help systems are typically accessible from a menu or button in the progr...

Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems. Itcombines diagnostic tests, system information collection, security status, and support information, alongwith hints and tips for maximum system performance. Notes: • The Lenovo Solu...

• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo...

• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts• Identification of software problem sources• Configuration of BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• Installation and maintenance of network opera...

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoThe Lenovo logoRescue and RecoveryThinkCentreThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium ar...

Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...

Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated currentless than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Additional regulatory information For addit...

Appendix C. WEEE and recycling information Important WEEE Information The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example,European Directive 2002/96/EC, India E-Waste Management & Handling Rules, 2011). Appliances arelabeled in accordance with ...

Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the propertyof the company, you must do so in accordance with the Law for Promotion of Effective Utilization ofResources. Computers and monitors are...

Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators...

India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. 130 ThinkCentre User Guide

Appendix E. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...

Index A a rescue medium, creating and using 78 Administrator, password 84 ambient light sensor, replacing 62 audio subsystem 1 B backup and recovery operations 76 basic troubleshooting 97 Bluetooth module, replacing 63 boot-block recovery 90 C cable lock, security 34 card reader, replacing 64 changi...