Page 3 - Contents
Contents Important safety information . . . . . . v Service and upgrades . . . . . . . . . . . . . v Static electricity prevention . . . . . . . . . . . v Power cords and power adapters . . . . . . . . viExtension cords and related devices . . . . . . . viPlugs and outlets. . . . . . . . . . . . . ....
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Replacing the keyboard or mouse . . . . . 62 Completing the parts replacement . . . . . 63 Chapter 6. Recovery information . . . 65 Creating and using recovery media . . . . . . 65 Creating recovery media . . . . . . . . . 65 Using recovery media . . . . . . . . . . 66 Performing backup and recovery...
Page 5 - iii
Trademarks . . . . . . . . . . . . . . . . 114 Appendix B. Regulatoryinformation . . . . . . . . . . . . . 115 Export classification notice . . . . . . . . . . 115 Television output notice . . . . . . . . . . . 115 EU-EMC Directive (2004/108/EC) EN 55022 classB Statement of Compliance . . . . . . . ...
Page 6 - iv
Page 7 - Important safety information; Service and upgrades; Hazardous moving parts. Keep fingers and other body parts away.; Static electricity prevention
Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the ThinkCentre Safety and Warranty Guide that you received with this product. Read...
Page 8 - Power cords and power adapters; Extension cords and related devices
or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...
Page 9 - vii
Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...
Page 10 - viii
For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...
Page 11 - Laser compliance statement; might result in hazardous radiation exposure.; Power supply statement; ix
Laser compliance statement CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no servic...
Page 13 - Chapter 1. Product overview; Features
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section provides information about the computer featu...
Page 16 - Specifications; Software overview
Specifications This section lists the physical specifications for your computer. Dimensions Width: 175 mm (6.89 inches) Height: 402 mm (15.83 inches) Depth: 440 mm (17.32 inches) Weight Maximum configuration as shipped: 11 kg (24.25 lb) Environment • Air temperature: Operating: 10°C to 35°C (50°F to...
Page 17 - Lenovo ThinkVantage Tools; Start; ThinkVantage Productivity Center; Lenovo Welcome
Lenovo ThinkVantage Tools The Lenovo ThinkVantage ® Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating s...
Page 20 - Locating connectors on the rear of your computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 8 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. Figure 2. ...
Page 22 - Locating components
Locating components Figure 3 “Component locations” on page 10 shows the locations of the various components in yourcomputer. To remove the computer cover, see “Removing the computer cover” on page 32. Figure 3. Component locations 1 Heat sink and fan assembly 6 PCI card (installed in some models) 2 ...
Page 23 - Locating parts on the system board
Locating parts on the system board Figure 4 “System board part locations” on page 11 shows the locations of the parts on the system board. Figure 4. System board part locations 1 4-pin power connector 15 eSATA connector 2 Microprocessor 16 Power fan connector 3 Microprocessor fan connector 17 Front ...
Page 24 - Locating internal drives
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to yourcomputer to increase storage capacity and enable your computer to read other types of media. Internaldrives are installed in bays. In this manual, the bays are referred to a...
Page 25 - Machine type and model label
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...
Page 27 - Chapter 2. Using your computer; Frequently asked questions
Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...
Page 31 - Recording a CD or DVD
1. With the computer on, press the Eject/Load button. When the tray slides out automatically, carefully remove the disc. 2. Close the tray by pressing the Eject/Load button or by gently pushing the tray forward. Note: If the tray does not slide out of the drive when you press the Eject/Load button, ...
Page 33 - Chapter 3. You and your computer; Accessibility and comfort
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...
Page 35 - Voltage-selection switch
Register your computer with Lenovo To register your computer, go to http://www.lenovo.com/register. Then, follow the instructions on the screento complete the registration. This can help authorities return your computer to you if it is lost or stolen.Registering your computer also enables Lenovo to ...
Page 37 - Security features; Security
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...
Page 38 - Locking the computer cover
Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of yourcomputer. Your computer comes with a padlock loop so that the computer cover cannot be removedwhen a padlock is installed. Figure 7. Installing a padlock 26 ThinkCentre Us...
Page 39 - Attaching an integrated cable lock; Using passwords
Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure yourcomputer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cablelock slot at the rear of your computer and is operated with a...
Page 41 - Using and understanding firewalls
• When you clear the Security Chip, be sure to turn your computer off and then turn it on again after you set the Security Chip to Active . Otherwise, the Clear Security Chip option will not be displayed. To set an item on the Security Chip submenu, do the following: 1. Print these instructions. 2. ...
Page 43 - Chapter 5. Installing or replacing hardware; Handling static-sensitive devices; Installing or replacing hardware; Installing external options
Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...
Page 44 - Removing the computer cover
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes ...
Page 45 - Removing and reinstalling the front bezel; Installing or replacing a PCI card
Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instructions on how to remove and reinstall the front bezel. To remove and reinstall the front bez...
Page 48 - Installing or replacing a memory module
7. Pivot the card latch to the closed position to secure the PCI card. Figure 13. Installing a PCI card What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 63. Instal...
Page 50 - Installing or replacing the optical drive
7. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 16. Installing a memory module 8. Reinstall the...
Page 52 - Installing or replacing the card reader
6. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 19. Installing the optical drive 7. Connect the signal cable and the power cable to the new optical drive. Figure 20. Connecting the optical drive 8. Reinstall the fro...
Page 53 - Installing the card reader
This section provides instructions on how to install or replace the card reader. Note: The card reader is only available in some models. For new installation, see “Installing the card reader” on page 41. For replacement, see “Replacing the card reader” on page 43. Installing the card reader To insta...
Page 55 - Replacing the card reader
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 63. Replacing the card reader To replace the card reader, do the following: 1. Remove all media from the drives an...
Page 56 - Replacing the battery
8. Slide the new card reader into the drive bay until it snaps into position. Figure 27. Installing the card reader 9. Reconnect the card reader cable to Front USB connector 2 on the system board. See “Locating parts on the system board” on page 11. 10. Reinstall the front bezel. See “Removing and r...
Page 57 - Replacing the power supply assembly
4. Remove the old battery. Figure 28. Removing the old battery 5. Install a new battery. Figure 29. Installing a new battery 6. Reinstall the computer cover and connect the cables. See “Completing the parts replacement” on page 63. Note: When the computer is turned on for the first time after replac...
Page 59 - Replacing the heat sink and fan assembly
5. Lay the computer on its side and remove the four screws at the rear of the chassis that secure the power supply assembly. Figure 30. Removing the screws for the power supply assembly 6. Slide the power supply assembly to the front of the computer and then lift it out of the chassis. 7. Ensure tha...
Page 61 - Replacing the microprocessor
b. Partially tighten screw 3 , then fully tighten screw 4 , and then fully tighten screw 3 . 10. Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 11. What to do next: • To work with another piece of...
Page 64 - Replacing the primary hard disk drive
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 63. Replacing the primary hard disk drive Attention: Do not open your computer or attempt any repair before reading and understand...
Page 66 - Replacing the secondary hard disk drive
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 63. Replacing the secondary hard disk drive Attention: Do not open your computer or attempt any repair before read...
Page 68 - Replacing the front fan assembly
• To complete the installation or replacement, go to “Completing the parts replacement” on page 63. Replacing the front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. This section provides instruc...
Page 69 - Replacing the rear fan assembly
6. Insert the two tabs 2 of the new front fan assembly into the corresponding holes in the chassis, and press the other two tabs 1 through the holes until the front fan assembly is secured in place. Figure 42. Installing the front fan assembly 7. Connect the front fan assembly cable to the power fan...
Page 71 - Replacing the front audio and USB assembly
7. Pull on the tips of the rubber mounts until the rear fan assembly is secured in place. Figure 44. Installing the rear fan assembly 8. Connect the rear fan assembly cable to the system fan connector on the system board. What to do next: • To work with another piece of hardware, go to the appropria...
Page 72 - Replacing the internal speaker
Note: Make sure you note the locations of the cables when you disconnect the cables from the system board. 6. Remove the screw that secures the front audio and USB assembly bracket to the chassis to remove the bracket from the chassis. Figure 45. Removing the screw that secures the front audio and U...
Page 74 - Replacing the keyboard or mouse
6. Position the new internal speaker into the four metal clips 1 and push downward on the internal speaker until it is secured in place. Figure 47. Installing a new internal speaker 7. Connect the internal speaker cable to the system board. See “Locating parts on the system board” on page 11. What t...
Page 75 - Completing the parts replacement
4. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators onthe front of your computer” on page 7 or “Locating connectors on the rear of your computer” on page ...
Page 76 - Obtaining device drivers
4. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails on the chassis. Then, push the cover to the front of the computer until it snapsinto position. Figure 49. Reinstalling the computer cover 5. Install the screws to secure the com...
Page 77 - Chapter 6. Recovery information; Creating and using recovery media
Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • Creating and using recovery media • Performing backup and recovery operations • Using the Rescue and Recovery workspace • Creating and usin...
Page 82 - Reinstalling software programs
6. In the application subfolder, look for a SETUP.EXE file or other appropriate EXE files for setup. Double-click the file and follow the instructions on the screen to complete the installation. Reinstalling preinstalled device drivers This section provides instructions on how to reinstall preinstal...
Page 83 - Reinstalling device drivers
5. Open the appropriate application subfolder. 6. In the application subfolder, look for a SETUP.EXE file or other appropriate EXE files for setup. Double-click the file and follow the instructions on the screen to complete the installation. Reinstalling device drivers To reinstall a device driver f...
Page 85 - Chapter 7. Using the Setup Utility program; Starting the Setup Utility program; Save Changes and Exit; Viewing and changing settings
Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...
Page 87 - Devices; Selecting a startup device
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 74. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user pa...
Page 91 - Chapter 8. Updating system programs; Using system programs; Startup Device
Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...
Page 92 - Updating (flashing) the BIOS from your operating system; Recovering from a POST/BIOS update failure
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, ...
Page 95 - Chapter 9. Preventing problems; Keeping your computer current
Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...
Page 97 - Cleaning your computer; Computer
• Do not get the power switches or other controls wet. Moisture can damage these parts and cause an electrical hazard. • Always disconnect a power cord by grasping the plug, but not the cord. Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and...
Page 98 - Good maintenance practices; Moving your computer
Cleaning a flat-panel monitor surface If you have a flat-panel computer display that has a flexible film surface, do the following to clean the specialsurface. Wipe it gently with a soft, dry cloth, or blow on the screen to remove grit and other loose particles.Then moisten a cloth with LCD cleaner ...
Page 101 - Chapter 10. Troubleshooting and diagnostics; Basic troubleshooting
Chapter 10. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problemis not described here, see Chapter 11 “Getting information, help, and service” on page 109 for additionaltroubleshooting resources. Basic troubleshooting The...
Page 102 - Troubleshooting procedure; Troubleshooting
Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 75. The computer beeps multipletimes b...
Page 103 - Audio problems; No audio in Windows; On
1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with yourcomputer. For your safety, do not operate the computer with the cover removed. 2. Run the diagnostic p...
Page 104 - CD problems
Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots,the audio function built into the system board is disabled; use the audio jacks on the ada...
Page 105 - A CD or DVD does not work; DVD problems; Black screen instead of DVD video
An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...
Page 107 - All or some keys on the keyboard do not work
• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set to less than 1152 x 864. • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these ac...
Page 108 - The mouse or pointing device does not work
1. Click Start ➙ Control Panel . 2. Click Hardware and Sound . 3. Click Devices and Printers . 4. Double-click USB Enhanced Performance Keyboard . The USB Enhanced Performance Keyboard Customization program starts. If these actions do not correct the problem, have the computer and keyboard serviced....
Page 109 - Monitor problems; Wrong characters appear on the screen
• The wireless Keyboard is located less than ten meters away from the transceiver. • The transceiver is fully installed. Action: If the Transceiver Communications LED is not on, reconnect the transceiver and the keyboard. Monitor problems Note: Many monitors have status-indicator lights and built-in...
Page 110 - Networking problems
If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” onpage 106 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, andservice” on page 109. The image appears to be flickering Symptom: The image appears to be ...
Page 111 - Ethernet problems
• “Bluetooth problems” on page 100 For more information, see “Help and Support” on page 109. Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 99 • “The adapter stops working for no apparent reason” on page 9...
Page 112 - A wireless LAN problem; Show hidden icons; A wireless WAN problem
Actions: • Make sure that WOL is enabled in the BIOS Setup Utility program. • If it is, check with your LAN administrator for the necessary settings. If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connectionfails or errors occur Symptom: If your computer is a Giga...
Page 113 - Option problems; An option that was just installed does not work
• “PIM items sent from the Windows 7 or the Windows Vista operating system cannot be received correctly” on page 101 Sound does not come from the Bluetooth headphone Symptom: Sound does not come from the Bluetooth headset/headphone but comes from the local speakereven though the headset/headphone is...
Page 114 - An option that previously worked does not work now; Performance and lockup problems; Insufficient free hard disk drive space
An option that previously worked does not work now Symptom: An option that previously worked does not work now. Actions: • Verify that all option hardware and cable connections are secure. • If the option comes with its own test instructions, use those instructions to test the option. • If the faili...
Page 115 - Excessive number of fragmented files
– 1. Click Start ➙ Control Panel . 2. Click Programs . 3. Click Turn Windows features on or off . 4. A list of optional Windows components is displayed. Follow the instructions on the screen. – 1. Click Start ➙ Computer . 2. Right-click your C drive entry and then click Properties . 3. Click Disk Cl...
Page 116 - Insufficient memory; Printer problems
Action: Run the Windows Disk Defragmenter program. Note: Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive, the disk defragmentation process might take up to several hours to complete. • On the Windows Vista operating system, do the following: 1....
Page 117 - When using a sort feature, dates do not sort in the correct order
If the problem persists, run the tests described in the documentation that comes with your printer. If youcannot correct the problem, have the computer serviced. See Chapter 11 “Getting information, help, andservice” on page 109. Serial port problems Use this information to troubleshoot the serial p...
Page 119 - Lenovo ThinkVantage Toolbox; Creating a diagnostic disc; Running the diagnostic program from a diagnostic disc
1. You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 107 for detailed information. 2. If you are unable to isolate and repair the problem yourself after running the programs, save and print the log files created by the ...
Page 122 - Safety and Warranty; Lenovo Support Web site; Warranty; Help and service
Safety and Warranty The ThinkCentre Safety and Warranty Guide that is provided with your computer contains information on safety, setup, warranty, and notices. Read and understand all safety information before using this product. Lenovo Web site (http://www.lenovo.com) The Lenovo Web site provides u...
Page 123 - Calling for service; Problem determination; Using other services
Most computers come with a set of diagnostic programs that help you identify hardware problems. Forinstructions on using the diagnostic programs, see “Diagnostic programs” on page 106. You can also get the latest technical information and download device drivers and updates from LenovoSupport Web si...
Page 124 - Purchasing additional services
Service methods and procedures vary by country, and some services might not be available in all countries.International Warranty Service is delivered through the method of service (such as depot, carry-in, oron-site service) that is provided in the servicing country. Service centers in certain count...
Page 126 - Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoThe Lenovo logoRescue and RecoveryThinkCentreThinkVantage Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel, Intel Core, and Pentium are tradema...
Page 127 - Appendix B. Regulatory information; Export classification notice; Deutschsprachiger EU Hinweis:
Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...
Page 128 - User Guides and Manuals
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen- CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo(Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs...
Page 129 - Appendix C. WEEE and recycling statements; Important information for the European Directive 2002/96/EC
Appendix C. WEEE and recycling statements Important information for the European Directive 2002/96/EC EU Only The Waste Electrical and Electronic Equipment (WEEE) mark applies only to countries within the EuropeanUnion (EU) and Norway. Appliances are labeled in accordance with European Directive 200...
Page 132 - Recycling information
Recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. For information on recycling Lenovo pr...
Page 135 - Appendix D. Power cord notice
Appendix D. Power cord notice For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. Toavoid electrical shock, always use the power cord and plug with a properly grounded outlet. Power cords provided by Lenovo in the United States and Canada are liste...
Page 139 - Index
Index A a rescue medium, creating and using 68 Administrator, password 74 antivirus software 7 audio line-in connector 8 audio line-out connector 8 audio subsystem 1 B backup and recovery operations 66 basic troubleshooting 89 battery, replacing 44 boot-block recovery 80 C cable lock, security 27 ca...