Page 2 - Note; Important Notices
Note Before using this information and the product it supports, be sure to read and understand the following: • The Important Notices that comes with your product • The Safety Information and the Warranty and Support Information on the documentation DVD that comes with your product • Appendix C “Not...
Page 3 - Contents; iii
Contents Safety information . . . . . . . . . . iii Chapter 1. General information . . . . . 1 Introduction . . . . . . . . . . . . . . . . . 1 Server documentation . . . . . . . . . . . . . 1 Chapter 2. Server setup road map . . . 5 Chapter 3. Features andtechnologies . . . . . . . . . . . . . . 7 ...
Page 4 - ii
Memory problems . . . . . . . . . . . 95 Microprocessor problems . . . . . . . . 96 Monitor problems . . . . . . . . . . . . 97 Optional-device problems . . . . . . . . 98 Power problems . . . . . . . . . . . . 99 Serial port problems. . . . . . . . . . . 100 Software problems . . . . . . . . . . . ...
Page 5 - Safety information; documentation DVD that comes with the product.; 제품을 사용하기 전에 제품과 함께 제공되는 문서 DVD의 다국어 안전 지침을 주의 깊게 읽어보십시오.
Safety information Note: Before using the product, be sure to read and understand the multilingual safety instructions on the documentation DVD that comes with the product. Antes de usar o produto, leia e entenda as instruções de segurança multilíngues no DVD de documentaçãoque o acompanha. Преди да...
Page 6 - iv
Przed skorzystaniem z produktu należy zapoznać się z wielojęzycznymi instrukcjami bezpieczeństwaznajdującymi się na płycie DVD z dokumentacją dostarczoną wraz z produktem. Antes de utilizar o produto, leia atentamente as instruções de segurança multilingues que constam noDVD de documentação fornecid...
Page 11 - ix
Statement 16 CAUTION:To reduce the risk of electric shock or energy hazards: • This equipment must be installed by trained service personnel in a restricted-access location, as defined by your local electrical code and the latest edition of IEC 60950. • Connect the equipment to a reliably earthed sa...
Page 13 - Chapter 1. General information; Introduction; User Guide; Server documentation
Chapter 1. General information This chapter provides some general information about your server. This chapter contains the following topics: • “Introduction” on page 1 • “Server documentation” on page 1 Introduction This User Guide is for your Lenovo® ThinkServer® RD240 server (machine types 1045, 1...
Page 14 - operating
Printed documents The following documents are printed out and included in your server package. • Read Me First This is a multilingual document you should read first. This document guides you to read the completewarranty, support, and safety information on the documentation DVD that comes with your s...
Page 15 - Document only for trained service personnel; Hardware Maintenance Manual
• Remote Management User Guide This document provides information about server remote management. This document is in English only. • MegaRAID SAS Software User Guide This document provides information about Redundant Array of Independent Disks (RAID) and how touse the utility programs to configure,...
Page 17 - Chapter 2. Server setup road map
Chapter 2. Server setup road map This chapter provides a general road map to guide you through setting up your server. The server setup procedure varies depending on the configuration of the server when it was delivered. Insome cases, the server is fully configured and you just need to connect the s...
Page 19 - Chapter 3. Features and technologies; What is included with your server; Integrated network support:; Specifications
Chapter 3. Features and technologies What is included with your server The RD240 server package includes the server, a power cord, documentation, the documentation DVD, andsoftware media. Features The RD240 server offers the following features and technologies: • Microprocessor(s): The server suppor...
Page 21 - Software programs; ThinkServer EasyStartup DVD; EasyManage
Table 2. Features and specifications (continued) sound-power level, in bels, for arandom sample of system. 3. There is no keyboard connector or mouse connector on theserver. You can connect a USBkeyboard and USB mouse tothe server by using the USBconnectors. Software programs Lenovo provides softwar...
Page 24 - Front control panel
4 USB connectors (1 and 2) 9 Ethernet connector 2 (share with MGMT) 5 VGA monitor connector 10 PCI expansion slot Connector Description Power cord connector Used to connect the power cord. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Serial port Used to attach ...
Page 27 - Locating server components
Locating server components The following illustration shows the locations of the major components in your server. Figure 4. Server component locations 1 System fans 6 Front control panel (see “Front control panel” on page 12) 2 Riser card assembly 7 Optical drive (depending on the model) 3 Microproc...
Page 28 - Locating parts on the system board
Locating parts on the system board The following illustrations show the locations of the parts on the system board. Figure 5. Locating major parts on the system board 1 Memory slot (CPU1 DIMM CHC0) 14 SATA connector 1 2 Memory slot (CPU1 DIMM CHB0) 15 SATA connector 2 3 Memory slot (CPU1 DIMM CHA0) ...
Page 30 - Locating connectors on the backplane
Locating connectors on the backplane The following illustration shows the connector locations on the backplane. Figure 7. Backplane connector locations 1 Mini SAS signal connector 2 2 Power connector 3 Mini SAS signal connector 1 18 ThinkServer User Guide
Page 31 - Safety Information; ThinkServer
Chapter 5. Installing, removing, or replacing hardware This chapter provides instructions on how to install, remove, or replace hardware for your server. This chapter contains the following topics: • “Guidelines” on page 19 • “Removing the server cover” on page 21 • “Installing, removing, or replaci...
Page 32 - System reliability guidelines; come with the options.; Handling static-sensitive devices; • Wear an electrostatic-discharge wrist strap, if one is available.
• You do not have to turn off the server to install or replace hot-swap fans, redundant hot-swap ac power supplies, or hot-plug USB devices. However, you must turn off the server before performing any steps thatinvolve installing, removing, or replacing adapter cables or non-hot-swap optional device...
Page 33 - Working inside the server with the power on; • Do not allow your necktie or scarf to hang inside the server.; Removing the server cover; To remove the server cover, do the following:
Working inside the server with the power on Attention: Static electricity that is released to internal server components when the server is turned on might cause the server tohalt, which might result in the loss of data. To avoid this potential problem, always use an electrostatic-discharge wriststr...
Page 34 - Installing, removing, or replacing optional hardware devices; Products
4. Loosen the thumbscrew in the rear of the server cover 1 . Then, slide the server cover to the rear until you can lift it up to completely remove it from the chassis 2 . Notes: a. The thumbscrew is securely installed and you need to use a tool, such as a screwdriver, to loosen it. b. The thumbscre...
Page 35 - Memory module installation rules; All memory module types and capacities must be consistent.; Installing a memory module; To install a memory module, do the following:
Memory module installation rules Your server has eight memory slots for installing or replacing DDR3 SDRAM DIMMs that provide up to amaximum of 64 GB of system memory. The following tables provide information about the memory module installation rules that you shouldconsider when installing a memory...
Page 36 - Remove the server cover. See “Removing the server cover” on page 21.; on the new memory
2. Remove the server cover. See “Removing the server cover” on page 21. 3. Locate the appropriate memory slot on the system board into which you will install the memory module. To optimize system performance, follow the related memory module installation rules and install thememory module into a mem...
Page 37 - Removing a memory module; Removing or installing internal drives
Removing a memory module Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 19. This section provides instructions on how to remove a memory module. To remove a memory module, do the following: 1. Re...
Page 38 - the ThinkServer systems page, click; Removing the optical drive; To remove the optical drive, do the following:
• The EMI integrity and cooling of the server are protected by having all bays, PCI slots, and PCI Express slots covered or occupied. When you install a drive, PCI card, or PCI Express card, save the EMCshield and filler panel from the bay, PCI card slot, or PCI Express card slot in the event that y...
Page 39 - Slide out the optical drive cage with the optical drive.
5. Remove the retaining screw on the rear bracket of the optical drive. Figure 13. Removing the optical drive cage retaining screw 6. Slide out the optical drive cage with the optical drive. Figure 14. Sliding out the optical drive cage with the optical drive Chapter 5 . Installing, removing, or rep...
Page 40 - Installing the optical drive; To install the optical drive, do the following:
7. Remove the two retaining screws that secure the optical drive in the cage. Then, slide the optical drive out of the cage. Figure 15. Removing the two retaining screws that secure the optical drive in the cage 8. If you are instructed to return the removed optical drive, follow all packaging instr...
Page 41 - Remove the server cover. See “Removing the server cover” on page 21.
Statement 3 CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts ins...
Page 44 - Remove the bezel of the optical drive cage.
7. Remove the bezel of the optical drive cage. Figure 19. Removing the bezel of the optical drive cage 8. Touch the static-protective package that contains the new optical drive to any unpainted metal surface on the server. Then, remove the optical drive from the package and place it on a static-pro...
Page 45 - Slide the cage with the optical drive into place.
11. Install the two retaining screws to secure the optical drive in the cage. Figure 21. Securing the optical drive with screws 12. Slide the cage with the optical drive into place. Figure 22. Sliding the cage with the optical drive into place Chapter 5 . Installing, removing, or replacing hardware ...
Page 46 - on the top of the optical drive) that you have removed in step 4.; Removing a hot-swap hard disk drive; either a drive or a filler panel installed in each drive bay.
13. Install the retaining screw to the rear of the cage to secure the optical drive cage in place. Figure 23. Installing the optical drive cage retaining screw 14. Connect the power cable (P8) and the signal cable (SATA cable) to the rear of the optical drive. 15. Reinstall the drive access panel an...
Page 47 - Installing a hot-swap hard disk drive
1. Press the blue latch to open the hard disk drive tray 1 and rotate the handle of the hard disk drive tray assembly to the open position 2 ). Then, grasp the handle and pull the hard disk drive tray assembly out of the bay 3 . Figure 24. Removing the hard disk drive tray assembly 2. Remove the fou...
Page 48 - Removing or installing the riser card assembly; Removing the riser card assembly
3. Keep the handle on the hard disk drive tray assembly fully open, slide the tray with the hard disk drive into the corresponding mounting point of the hot-swap hard disk drive bay 1 , and then slightly press the handle to lock the tray into place 2 . Figure 25. Installing the hard disk drive tray ...
Page 49 - Installing the riser card assembly
4. Loosen the retaining screws on the front and rear of the riser card assembly. Then, remove the riser card assembly from the server. Note: If the riser card assembly is secured in place by a retaining latch 1 , press the retaining latch to release the riser card assembly from the latch. Then, care...
Page 50 - Installing or removing a PCI card
This section provides instructions on how to install the riser card assembly. The riser card assembly mighthave PCI card(s) installed on it. To install the riser card assembly, do the following: Note: Use any documentation that comes with the riser card assembly and follow those instructions in addi...
Page 51 - Installing a PCI card
Installing a PCI card Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 19. This section provides instructions on how to install a PCI card. Notes: • Depending on the server model, your server might...
Page 52 - Removing a PCI card
5. Position the PCI card near the riser card assembly, and then firmly insert the PCI card straight down into the PCI card slot 2 1 until it is securely seated. Then install the screw 2 to secure the PCI card. Figure 29. Installing a PCI card into the PCI card slot 2 on the riser card assembly Note:...
Page 53 - PCI card out of the riser card assembly.; materials that are supplied to you for shipping.; Installing, removing, or replacing hardware devices; Removing the system board battery; To remove the system board battery, do the following:
5. Remove the screw that secures the PCI card. Then grasp the PCI card by its edges and gently slide the PCI card out of the riser card assembly. Figure 30. Removing the PCI card Note: The illustration only shows how to remove the PCI card from the PCI card slot 2. If you are removing the PCI card f...
Page 54 - Installing the system board battery; Statement 2; To install the system board battery, do the following:
4. Remove the system board battery. Figure 31. Removing the system board battery 5. Dispose of the battery as required by local ordinances or regulations. What to do next: • To install a new system board battery, see “Installing the system board battery” on page 42. • To work with another piece of h...
Page 55 - Removing or installing the RAID controller; Removing the RAID controller
1. Hold the system board battery 1 and position one side of the battery into its socket. Then, press the other side of the battery until it snaps into place. Figure 32. Installing the system board battery 2. Make sure that the battery clip holds the battery securely. What to do next: • To work with ...
Page 56 - packaging materials that are supplied to you for shipping.; Installing the ThinkServer 8708ELP SAS RAID Adapter; install or remove the RAID controller.
Figure 33. Removing the RAID controller Note: Depending on your RAID controller, if necessary, remove the RAID battery from the RAID controller by removing the screws that secure the battery on the controller and disconnecting any cables. 7. If you are instructed to return the RAID controller, follo...
Page 60 - connect the other end to the mini SAS signal connector
6. Connect the mini SAS signal cables to the RAID controller and the backplane. Note: Use the two 440 mm (17.32 inches) mini SAS signal cables. Figure 38. Connecting the mini SAS signal cables 1 Ports 0-3 2 Ports 4-7 a. For one mini SAS signal cable, connect one end to the ports 0-3 on the RAID cont...
Page 61 - Installing the ThinkServer 8708EM2 RAID Adapter
Installing the ThinkServer 8708EM2 RAID Adapter Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 19. This topic provides instructions on how to install the ThinkServer 8708EM2 RAID Adapter (hereaft...
Page 62 - under normal operating conditions.
the fast charge cycle will terminate prematurely, thus preventing the battery card assembly fromreaching a fully charged state. Attention: • When attaching the battery card assembly to a PCI Express slot, center the Phillips-head screw driver to avoid damaging the screw head and do not over-tighten ...
Page 64 - on the
Figure 44. Installing the RAID controller into the PCI card slot 1 on the riser card assembly Note: There are three PCI card slots on the riser card assembly as shown in the illustration. The PCI card slot 1 2 is for RAID cards only. For more information about the PCI card slots, see “Installing a P...
Page 65 - Installing the ThinkServer RAID 700 Adapter
Installing the ThinkServer RAID 700 Adapter Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 19. This topic provides instructions on how to install the ThinkServer RAID 700 Adapter (hereafter refer...
Page 66 - lining up with the J6B1 BBU connector
Attention: • When attaching the battery card assembly to a PCI Express slot, center the Phillips-head screw driver to avoid damaging the screw head and do not over-tighten the screws as you might damagethe battery card assembly. • The battery in the battery card assembly must recharge for at least s...
Page 68 - on; Removing or installing the Ethernet card; Removing the Ethernet card; the instructions in this section.
9. Connect the other end of the two 400 mm (15.75 inches) mini SAS signal cables to the backplane of your server. Figure 50. Mini SAS signal cable connectors on the backplane a. For one mini SAS signal cable, connect the other end to the mini SAS signal cable connector 2 on the backplane. b. For the...
Page 69 - Installing the Ethernet card
4. Remove the riser card assembly together with the installed Ethernet card. See “Removing the riser card assembly” on page 36. 5. Refer to “Removing a PCI card” on page 40 and follow those instructions to remove the Ethernet card from the riser card assembly. 6. If you are instructed to return the ...
Page 70 - Removing or installing the microprocessor fan duct; Removing the microprocessor fan duct; To remove the microprocessor fan duct, do the following:; Installing the microprocessor fan duct; To install the microprocessor fan duct, do the following:
Removing or installing the microprocessor fan duct This section provides instructions on how to remove or install the microprocessor fan duct. Removing the microprocessor fan duct Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on pa...
Page 71 - Removing or installing the power supply; Removing the power supply; When you remove a power supply, observe the following precautions.; Statement 8; To remove the power supply, do the following:
2. Remove the server cover. See “Removing the server cover” on page 21. 3. Place the microprocessor fan duct over the heat sink(s) and insert the three plastic tabs on one side of the duct with the corresponding holes in the chassis. Then, carefully pivot the other side downto install the duct in pl...
Page 72 - Installing the power supply
1. Press the tab 1 of the power supply and pull the handle 2 to slide the power supply out of the server. Figure 52. Removing the power supply 2. If you are instructed to return the power supply, follow all packaging instructions and use any packaging materials that are supplied to you for shipping....
Page 73 - To install a power supply, do the following:
Statement 8 CAUTION:Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this labelattached. There are no serviceable parts inside these components. If you suspect a problem...
Page 74 - Removing or installing the system fans; Removing the system fans; To remove the system fans, do the following:
2. Slide the power supply into the chassis until it snaps into position. Figure 54. Installing the power supply What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation, go to “Completing the parts replacement” on page 71. Removing or i...
Page 75 - Installing the system fans
6. For each system fan, press it downward while holding the buckle 1 . Then, carefully lift the system fan straight up to remove it out of the chassis 2 . Note: Mind the system fan cables. Remove the cables from any clip before removing the system fans. Figure 55. Removing the system fans 7. If you ...
Page 76 - Secure the system fan cables to their corresponding clips.; Removing or installing the heat sink; Removing the heat sink; This section provides instructions on how to remove the heat sink.
To install the system fans, do the following: 1. Remove all media from the drives and turn off all attached devices and the server. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the server. 2. Remove the server cover. See Removing the server...
Page 78 - Installing the heat sink; To install the heat sink, do the following:
Installing the heat sink Attention: Do not open your server or attempt any repair before reading and understanding the “Safety information” on page iii and “Guidelines” on page 19. This section provides instructions on how to install the heat sink. CAUTION: The heat sink might be very hot. Turn off ...
Page 79 - Removing or installing the microprocessor; Removing the microprocessor
3. Notice the orientation of the heat sink air flow and the V-shaped cooling pipe. The V-shaped cooling pipe should always face the power supply assembly. Then, align the retaining screws on the heat sinkwith the corresponding holes in the system board. Install the four screws following the numerica...
Page 80 - Installing the microprocessor
CAUTION: The heat sink and microprocessor might be very hot. Turn off the server and wait three to five minutesto let the server cool before removing the server cover. To remove the microprocessor, do the following: 1. Remove all media from the drives and turn off all attached devices and the server...
Page 82 - bottom of the new microprocessor.
7. Remove the protective cover from the microprocessor socket. To avoid damaging the pins in the microprocessor socket, do not touch the pins while removing the cover. Figure 62. Removing the microprocessor socket cover 8. Remove the new microprocessor from the protective cover that protects the gol...
Page 83 - Completing the parts replacement; To install the server cover, do the following:; Connecting the cables; To prevent damage to equipment, connect the power cords last.
9. Hold the new microprocessor by the edges and align the notches 1 on it with the tabs 2 in the microprocessor socket. Then, install the microprocessor into the socket. Figure 64. Installing the microprocessor What to do next: • To work with another piece of hardware, go to the appropriate section....
Page 85 - Statement 5; Connecting external devices
Statement 5 CAUTION:The power control button on the device and the power switch on the power supply do not turn offthe electrical current supplied to the device. The device also might have more than one powercord. To remove all electrical current from the device, ensure that all power cords are disc...
Page 87 - Chapter 6. Configuring the server; Setup Utility program:; MegaRAID SAS; Using the Setup Utility program
Chapter 6. Configuring the server Lenovo provides the following programs for you to configure your server: • Setup Utility program: The Setup Utility program is part of the server firmware. You can use the Setup Utility program to view your server configuration, change the startup device sequence, s...
Page 88 - • Resolve configuration conflicts; Starting the Setup Utility program; To start the Setup Utility program, do the following:; Introduction of the BIOS items
• Resolve configuration conflicts Starting the Setup Utility program To start the Setup Utility program, do the following: 1. Approximately three minutes after the server is connected to a working electrical outlet, the power button becomes active. Turn on the server and the POST runs automatically....
Page 95 - Exiting the Setup Utility program; Using passwords; Password considerations
Table 24. Items under the Chipset menu Item Sub-item Option Description QPI Frequency [Auto] / 4.800GT / 5.866GT/ 6.400GT Standard transferring rateof the QPI bus. QPI L0s and L1 Disabled / [Enabled] Enable or disable the QPIL0s and L1. Memory Frequency [Auto] / Force DDR-800 /Force DDR-1066 / Force...
Page 96 - Setting, changing, or deleting a password; From the Setup Utility program main menu, select; Security; or; Change User Password; more information, see “Password considerations” on page 83.; RAID controllers
• Not be a common word or a common name • Be significantly different from your previous passwords Setting, changing, or deleting a password This section provides instructions on how to set, change, or delete a password. To set, change, or delete a password, do the following: 1. Start the Setup Utili...
Page 97 - Using the ThinkServer EasyStartup program; Before you use the EasyStartup DVD; Compatability notes; Setup and configuration
Using the ThinkServer EasyStartup program The ThinkServer EasyStartup DVD simplifies the process of configuring your RAID controllers and installing an operating system. The program works in conjunction with your Windows or Linux operating-systeminstallation disc to automate the process of installin...
Page 98 - Install operating system:; Configuring RAID; Install operating system
You will then see one or more reminders about configuring storage devices, and then you will be presentedwith the Lenovo License Agreement. Read the license agreement carefully. You must agree with terms inorder to continue. After agreeing to the license agreement, you will be given the following ch...
Page 99 - Connecting mini-SAS cable
• Installation settings: This task prompts you for user and system settings, the operating system product key, and the administrator password. • Network settings: This task prompts you for domain and workgroup settings, Ethernet controller type, IP address settings, DNS settings, and WINS address se...
Page 100 - Starting the Configuration Utility program
1 J51 (for connecting the SGPIO connector of the mini SAS cable) 3 SAS connectors (top: SAS 3; bottom: SAS 2) 2 SAS connectors (top: SAS 1; bottom: SAS 0) When connecting hard disk drives to the system board using the mini SAS cable, connect the mini SASconnector 4 to the mini SAS connector on the b...
Page 101 - Accessing the Adapter Properties window; In the Adapter List window, select
Table 26. Items in the Adapter List window (continued) Item Description FW Revision The current firmware version Status Indicating whether the adapter on the boot list is enabledor disabled Boot Order Indicating the boot sequence. You can change thesequence by pressing + or -. You can press Alt+N to...
Page 102 - SAS RAID settings; In the Adapter Properties window, select; RAID Properties; and press Enter. The main window for SAS; Creating or deleting the RAID 1 array; Creating the RAID 1 array
Table 28. Items in the Adapter Properties window for SAS1068E (continued) Item Description Boot Support Defining the software control mode of the adapter. Enabled BIOS & OS : When this option is enabled, it means that the adapter is controlled by both the BIOSand the driver on the operating syst...
Page 103 - Deleting the RAID 1 array; Accessing the SAS Topology window
1. In the SAS RAID setup main window, select Create IM Volume and press Enter. The Create New Array window opens. 2. Select No under the RAID Disk column for the first hard disk drive. Then, press the Space key. 3. When prompted, select M to set the first hard disk drive as the primary hard disk dri...
Page 104 - Installing the ThinkServer EasyManage program
Updating the firmware The firmware in the server is periodically updated and is available for download on the Lenovo Support Website. Go to http://www.lenovo.com/support to check for the latest level of firmware, such as the BIOSROM file, BMC FW and RAID FW files. When you replace a device in the se...
Page 105 - Chapter 7. Troubleshooting; Troubleshooting tables; Remove the software or device that you just added.; DVD drive problems; • See the parts listing in the
Chapter 7. Troubleshooting This chapter describes the diagnostic tools that are available to help you solve problems that might occur inthe server. If you cannot diagnose and correct a problem by using the information in this chapter, see Appendix B“Getting information, help, and service” on page 10...
Page 106 - General problems; Hard disk drive problems; Intermittent problems
Symptom Action 3. Replace the DVD drive. The DVD drive tray is notworking. 1. Make sure that the server is turned on. 2. Insert the end of a straightened paper clip into the manual tray-release opening. 3. Reseat the DVD drive. 4. Replace the DVD drive. General problems • Follow the suggested action...
Page 107 - Memory problems
Symptom Action A problem occurs onlyoccasionally and is difficult todiagnose. 1. Make sure that: • All cables and cords are connected securely to the rear of the server and attached devices. • When the server is turned on, air is flowing from the fan grille. If there is no airflow, the fan is not wo...
Page 108 - Microprocessor problems
• See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field replaceable units (FRUs). • If an action step is preceded by “(Trained service technician only),” that step must be performed only by a traine...
Page 109 - Monitor problems
Symptom Action The server emits a continuousbeep during the POST,indicating that the startup(boot) microprocessor is notworking correctly. 1. Make sure that the server supports all the microprocessors and that the microprocessors match in speed and cache size. 2. (Trained service technician only) Re...
Page 110 - Optional-device problems
Symptom Action The monitor has screenjitter, or the screen image iswavy, unreadable, rolling, ordistorted. 1. If the monitor self-tests show that the monitor is working correctly, consider the location of the monitor. Magnetic fields around other devices (such astransformers, appliances, fluorescent...
Page 111 - Power problems
Symptom Action 3. Replace the device that you just installed. A Lenovo optional device thatused to work does not worknow. 1. Make sure that all of the hardware and cable connections for the device are secure. 2. If the device comes with test instructions, use those instructions to test the device. 3...
Page 112 - Serial port problems
Symptom Action 5. If you just installed an optional device, remove it, and restart the server. If the server now starts, you might have installed more devices than the powersupply supports. 6. See “Solving undetermined problems” on page 102. The server does not turn off. 1. Determine whether you are...
Page 113 - Software problems; Solving power problems
Software problems • Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. • See the parts listing in the Hardware Maintenance Manual to determine which components are customer replaceable units (CRUs) and which components are field repla...
Page 114 - adapters and devices one at a time until the problem is isolated.; Solving Ethernet controller problems; • Make sure that the Ethernet cable is installed correctly.; Solving undetermined problems
3. Remove the adapters and disconnect the cables and power cords to all internal and external devices until the server is at the minimum configuration that is required for the server to start (see “Solvingundetermined problems” on page 102 for the minimum configuration). 4. Reconnect all ac power co...
Page 115 - Event logs
Check the LEDs on all the power supplies. If the LEDs indicate that the power supplies are workingcorrectly, do the following: 1. Turn off the server. 2. Make sure that the server is cabled correctly. 3. Remove or disconnect the following devices, one at a time, until you find the failure. Turn on t...
Page 116 - Viewing event logs without restarting the server; System event log; The system-event log contains messages of three types:; Diagnostic LEDs on the front control panel
Messages are listed on the left side of the screen, and details about the selected message are displayed onthe right side of the screen. To move from one entry to the next, use the Up Arrow and Down Arrow keys. Viewing event logs without restarting the server If the server is not hung, methods are a...
Page 117 - Appendix A. RAID battery card assembly; Battery life and data retention time
Appendix A. RAID battery card assembly Specifications The following table provides specifications of the RAID battery card assembly. Battery technology LiON Battery operating temperature (ambient) 10 to 40°C (50 to 104°F) (ThinkServer 8708ELP SAS RAIDController Battery and ThinkServer 8708EM2 SAS RA...
Page 119 - User; ThinkServer Web site; • Purchase additional services and software.; Lenovo Support Web site
Appendix B. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufacturedby Lenovo and where to go for additional information about Lenovo and Lenovo products. Information resources You can use the information in this...
Page 120 - Problem determination
• Drivers and software • Diagnostic solutions • Product and service warranty • Product and parts details • User guides and manuals • Knowledge base and frequently asked questions Help and service This topic contains information about obtaining help and service. Before you call Before you call, do th...
Page 121 - Using other services; Warranty; , and follow the instructions on the Web page.; Purchasing additional services
The warranty does not cover the following:• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts• Identification of software problem sources• Configuration of the Unified Extensible Firmware Interface (UEFI) BIOS as part of an installation or upgrade• Changes, ...
Page 124 - Trademarks; Linux is a registered trademark of Linus Torvalds.; Important notes; Wash hands after handling; Recycling information
Trademarks Lenovo, the Lenovo logo, and ThinkServer are trademarks of Lenovo in the United States, other countries, orboth. Intel and Intel Xeon are trademarks of Intel Corporation in the United States, other countries, or both. Microsoft and Windows are trademarks of the Microsoft group of companie...
Page 125 - Battery return program
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the propertyof the company, you must do so in accordance with the Law for Promotion of Effective Utilization ofResources. Computers and monitors are...
Page 126 - This mark applies only to countries within the European Union (EU).; Requirement for batteries containing perchlorate; California Perchlorate Information:
Battery recycling information for Taiwan Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumula...
Page 127 - Particulate contamination; Important information for the European Directive 2002/96/EC
Particulate contamination Attention: Airborne particulates (including metal flakes or particles) and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to theserver that is described in this document. Risks that are posed ...
Page 132 - Industry Canada Class A emission compliance statement; This Class A digital apparatus complies with Canadian ICES-003.; United Kingdom telecommunications safety requirement; Notice to Customers
Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Useof Certain Hazardous Substances in Electrical and Electronic Equipment (EEE). German Ordinance for Work gloss statement The product is not suitable for use with ...
Page 133 - in which case the user may be required to take adequate measures.; German Class A compliance statement
European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on theapproximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannotaccept responsibi...
Page 134 - Australia and New Zealand Class A statement; Korea Class A compliance statement
Nach dem EMVG: „Geräte dürfen an Orten, für die sie nicht ausreichend entstört sind, nur mit besondererGenehmigung des Bundesministers für Post und Telekommunikation oder des Bundesamtes für Post undTelekommunikation betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischenStöru...
Page 135 - Index
Index A availability 9 B backplane locating connectors 18 basic guidelines 19 bays 8 C cables rear connectors 71 configuration 72 Ethernet controller 91 minimum 103 updating server 75 Configuration Utility program Add-on SAS RAID controller 75 LSI onboard SAS controller 75 connector cables 71 connec...