Page 3 - Contents
Contents Important safety information . . . . . . v Service and upgrades . . . . . . . . . . . . . v Static electricity prevention . . . . . . . . . . . v Power cords and power adapters . . . . . . . . viExtension cords and related devices . . . . . . . viPlugs and outlets. . . . . . . . . . . . . ....
Page 4 - ii
Replacing the keyboard . . . . . . . . . 68 Replacing the mouse . . . . . . . . . . 69 Completing the parts replacement . . . . . 70 Chapter 6. Recovery information . . . 73 Creating and using recovery media . . . . . . 73 Creating recovery media . . . . . . . . . 73 Using recovery media . . . . . ....
Page 5 - iii
Trademarks . . . . . . . . . . . . . . . . 122 Appendix B. Regulatoryinformation . . . . . . . . . . . . . 123 Export classification notice . . . . . . . . . . 123 Television output notice . . . . . . . . . . . 123 Electronic emissions notices . . . . . . . . . 123 Federal Communications CommissionD...
Page 6 - iv
Page 7 - Important safety information; Service and upgrades; Hazardous moving parts. Keep fingers and other body parts away.; Static electricity prevention
Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the ThinkCentre Safety and Warranty Guide that you received with this product. Read...
Page 8 - Power cords and power adapters; other countries, the suitable types shall be used accordingly.; Extension cords and related devices
or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...
Page 9 - materials or in explosive environments.; vii
Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...
Page 10 - viii
For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...
Page 11 - Laser compliance statement; might result in hazardous radiation exposure.; Power supply statement; ix
Laser compliance statement CAUTION:When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) areinstalled, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no servic...
Page 13 - Chapter 1. Product overview; Features
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section provides information about the computer featu...
Page 14 - Expansion
• Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about allaspects of a computer, including processor type, installation date, attached printers and other periphe...
Page 16 - Specifications; Software overview
Specifications This section lists the physical specifications for your computer. Dimensions Width: 99 mm (3.9 inches) Height: 335 mm (13.19 inches) Depth: 382 mm (15.04 inches) Weight Maximum configuration as shipped: 6.26 kg (13.8 lb) (without package) Maximum configuration as shipped: 8.96 kg (19....
Page 17 - Lenovo ThinkVantage Tools; The Lenovo ThinkVantage; Start; Lenovo Welcome
Lenovo ThinkVantage Tools The Lenovo ThinkVantage ® Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating s...
Page 19 - Adobe Reader
ThinkVantage System Update The ThinkVantage System Update program helps you keep the software on your computer up-to-date bydownloading and installing software packages (ThinkVantage applications, device drivers, BIOS updates,and other third party applications). View Manager The View Manager program...
Page 21 - Locating connectors on the rear of your computer
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 9 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. Figure 2. ...
Page 22 - Locating components
Connector Description Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or ifyou...
Page 23 - Locating parts on the system board
Locating parts on the system board Figure 4 “System board part locations” on page 11 shows the locations of the parts on the system board. Figure 4. System board part locations 1 4-pin power connector 12 SATA connectors (3) 2 Microprocessor 13 Front USB connector 2 (for connecting additional USB dev...
Page 24 - Locating internal drives
Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to yourcomputer to increase storage capacity and enable your computer to read other types of media. Internaldrives are installed in bays. In this manual, the bays are referred to a...
Page 25 - Machine type and model label; The following is a sample of the machine type and model label.
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...
Page 27 - Chapter 2. Using your computer; Frequently asked questions
Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...
Page 28 - Using a fingerprint reader; • On the Windows 7 operating system, click; Using the wheel mouse; The wheel mouse has the following controls:; Adjusting audio
Note: You can use the mouse or the Up and Down arrow keys to highlight menu selections. You can close the Start menu or the context menu by clicking the mouse or pressing Esc. Using a fingerprint reader Some computers might come with a keyboard that has a fingerprint reader. For more information abo...
Page 33 - Chapter 3. You and your computer; Accessibility and comfort
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...
Page 34 - When arranging your workspace:
Adjust the monitor so the top of the screen is at, or slightly below, eye level. Place the monitor at acomfortable viewing distance, usually 51 to 61 cm (20 to 24 inches), and position it so you can view itwithout having to twist your body. Also, position other equipment you use regularly, such as t...
Page 35 - Registering your computer; To register your computer with Lenovo, do one of the following:; Moving your computer to another country or region; “Voltage-selection switch” on page 23; Voltage-selection switch
Registering your computer When you register your computer, information is entered into a database, which enables Lenovo to contactyou in case of a recall or other severe problem. After you register your computer with Lenovo, you will receivequicker service when you call Lenovo for help. In addition,...
Page 36 - Replacement power cords
Replacement power cords If you relocate your computer to a country or region that uses an electrical outlet style different from thetype you are currently using, you will have to purchase either electrical plug adapters or new power cords.You can order power cords directly from Lenovo. For power cor...
Page 37 - Security features; Security
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...
Page 38 - Locking the computer cover
Locking the computer cover Locking the computer cover helps prevent unauthorized people from gaining access to the inside of yourcomputer. Your computer comes with a padlock loop so that the computer cover cannot be removedwhen a padlock is installed. Figure 7. Installing a padlock 26 ThinkCentre Us...
Page 39 - Attaching an integrated cable lock; Kensington; Using passwords
Attaching an integrated cable lock An integrated cable lock, sometimes referred to as the Kensington lock, can be used to secure yourcomputer to a desk, table, or other non-permanent fixture. The cable lock attaches to the integrated cablelock slot at the rear of your computer and is operated with a...
Page 43 - Chapter 5. Installing or replacing hardware; Handling static-sensitive devices; • Do not place the part on the computer cover or other metal surface.; Installing or replacing hardware; Use only computer parts provided by Lenovo.; Installing external options
Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...
Page 44 - Removing the computer cover; To open the computer cover, do the following:; Removing and reinstalling the front bezel; To remove and reinstall the front bezel, do the following:
Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to open the computer cover. CAUTION: Turn off the computer and wait three to five minutes to ...
Page 46 - Accessing the system board components and drives; To access the system board components and drives, do the following:
Accessing the system board components and drives Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section provides instructions on how to access the system board components and drives. To access the system b...
Page 47 - Installing or replacing a memory module
5. To lower the drive bay assembly, press the drive bay assembly clip 1 inward and pivot the drive bay assembly downward as shown. Figure 13. Lowering the drive bay assembly Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understa...
Page 48 - module out of the memory slot.; want to install the memory module.
• If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 14. Removing a memory module • If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. F...
Page 49 - Installing or replacing a PCI card
8. Position the new memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 16. Installing a memory module What to do next:...
Page 50 - amount until it is removed from the card slot.
Figure 17. Removing a PCI card Notes: a. The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot. b. If the card is held in place by a retaining latch, press the card retaining latch 1 as shown to disengage ...
Page 51 - to secure the new PCI card in place.; Replacing the battery; Refer to the “Lithium battery notice” in the
5. Install the new PCI card into the appropriate PCI card slot on the system board. Then, install the screw to secure the new PCI card in place. Figure 18. Installing a PCI card 6. If necessary, connect any cables between the PCI card and the system board. See “Locating parts on the system board” on...
Page 52 - might be displayed. This is normal after replacing the battery.; Installing the solid state drive; To install the solid state drive, do the following:
2. Remove the computer cover. See “Removing the computer cover” on page 32. 3. Locate the battery. See “Locating parts on the system board” on page 11. 4. Remove the old battery. Figure 19. Removing the old battery 5. Install a new battery. Figure 20. Installing a new battery 6. Reinstall the comput...
Page 53 - state drive to the storage converter.; Replacing the hard disk drive; To replace the hard disk drive, do the following:
1. Install the solid state drive into the storage converter. Then, install the 4 screws to secure the solid state drive to the storage converter. Figure 21. Installing the solid state drive into the storage converter 2. Connect the signal cable and the power cable to the solid state drive. 3. Instal...
Page 54 - the hard disk drive from the drive bay assembly.; disk drive from the chassis.
4. Note the location of the four screws 1 that secure the hard disk drive. Then, pivot the drive bay assembly upward. Figure 22. Pivoting the drive bay assembly 5. Hold the hard disk drive and remove the four screws that secure the hard disk drive. Then, remove the hard disk drive from the drive bay...
Page 55 - Installing or replacing the optical drive
7. Connect one end of the signal cable to the rear of the new hard disk drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 11.Then, locate an available five-wire power connector and connect it to the rear of the new hard disk ...
Page 57 - Slide the optical drive out of the front of the computer.
7. Press the drive bay assembly clip 1 inward and pivot the drive bay assembly downward as shown. Figure 27. Lowering the drive bay assembly 8. Slide the optical drive out of the front of the computer. Figure 28. Removing the optical drive Chapter 5 . Installing or replacing hardware 45
Page 59 - Replacing the heat sink and fan assembly; To replace the heat sink and fan assembly, do the following:
11. Connect one end of the signal cable to the rear of the new optical drive and the other end to an available SATA connector on the system board. See “Locating parts on the system board” on page 11. Then,locate an available five-wire power connector and connect it to the rear of the new optical dri...
Page 60 - the heat sink fan duct from the failing heat sink and fan assembly.; board. See “Locating parts on the system board” on page 11.
3. Pivot the drive bay assembly upward. Then, pivot the two plastic retaining clips outward to remove the heat sink fan duct from the failing heat sink and fan assembly. Figure 32. Removing the heat sink fan duct 4. Disconnect the heat sink and fan assembly cable from the microprocessor fan connecto...
Page 62 - Replacing the power supply assembly
10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until it snaps into position. Figure 34. Installing the heat sink fan duct What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Comple...
Page 64 - power supply clip
6. At the rear of the computer, remove the three screws that secure the power supply assembly. Press the power supply clip 1 downward to release the power supply assembly and then slide the power supply assembly to the front of the computer. Lift the power supply assembly out of the computer. Figure...
Page 65 - Use only screws provided by Lenovo.; parts on the system board” on page 11.
8. Install the new power supply assembly into the chassis so that the screw holes in the new power supply assembly are aligned with the corresponding holes in the rear of the chassis. Then, install the threescrews to secure the new power supply assembly in place. Note: Use only screws provided by Le...
Page 66 - Replacing the microprocessor; To replace the microprocessor, do the following:
10. Lower and position the heat sink fan duct on the top of the heat sink and fan assembly until the two screw holes in the heat sink fan duct are aligned with those in the heat sink and fan assembly. Installthe two screws to secure the heat sink fan duct. Figure 38. Installing the heat sink fan duc...
Page 68 - microprocessor in the socket.
b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle 1 on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor. This is important when installing the new microprocessor on the system board. c. Touch only th...
Page 69 - Replacing the front audio and USB assembly; To replace the front audio and USB assembly, do the following:; failing front audio and USB assembly from the bracket.
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 70. Replacing the front audio and USB assembly Attention: Do not open your computer or attempt any repair before reading and under...
Page 70 - Replacing the system fan assembly; To replace the system fan assembly, do the following:
10. Pivot the drive bay assembly upward and reconnect the front USB and front audio cables to the system board. See “Locating parts on the system board” on page 11. 11. Lower the drive bay assembly. See “Accessing the system board components and drives” on page 34. 12. Reinstall the front bezel. See...
Page 72 - Replacing the WiFi units; Removing the WiFi adapter card
10. Connect the new system fan assembly cable to the system fan connector on the system board. See “Locating parts on the system board” on page 11. 11. Reinstall the heat sink fan duct. See “Replacing the heat sink and fan assembly” on page 47. 12. Reinstall the hard disk drive. See “Replacing the h...
Page 73 - Removing the WiFi card module; To remove the WiFi card module, do the following:
Removing the WiFi card module To remove the WiFi card module, do the following: 1. Remove the WiFi adapter card from the computer, and then disconnect the front and rear WiFi antenna cables from the WiFi card module. Figure 46. Removing the WiFi antenna cables 2. Remove the two screws that secure th...
Page 74 - Installing the WiFi units; To install the WiFi units, do the following:
3. Pull the WiFi card module out of the mini PCI Express slot to remove it from the WiFi adapter card. Figure 48. Removing the WiFi card module Installing the WiFi units To install the WiFi units, do the following: 62 ThinkCentre User Guide
Page 75 - the WiFi card module to the WiFi adapter card.
1. Insert the WiFi card module into the mini PCI Express slot, and then install the two screws to secure the WiFi card module to the WiFi adapter card. Figure 49. Installing the WiFi card module 2. Connect the front antenna cable and rear antenna cable to the WiFi card module. Figure 50. Connecting ...
Page 76 - the WiFi adapter card in place.; Installing or removing the rear WiFi antenna; Installing the rear WiFi antenna; To install the rear WiFi antenna, do the following:
3. Locate the two PCI Express x1 slots on the system board. See “Locating parts on the system board” on page 11. 4. Install the WiFi adapter card into one of the two PCI Express x1 slots. Then install the screw to secure the WiFi adapter card in place. Figure 51. Installing the WiFi adapter card Wha...
Page 77 - Removing the rear WiFi antenna; To remove the rear WiFi antenna, do the following:
3. Adjust the angle of the rear antenna to lower the risk of breaking the antenna by accident. Figure 52. Installing the rear WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the pa...
Page 78 - Installing or removing the front WiFi antenna; Installing the front WiFi antenna; To install the front WiFi antenna, do the following:
• To complete the installation or replacement, go to “Completing the parts replacement” on page 70. Installing or removing the front WiFi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”on page v. This section prov...
Page 79 - hole in the front panel.; Connect the front antenna cable to the WiFi card module.; Removing the front WiFi antenna; To remove the front WiFi antenna, do the following:
5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 55. Installing the front WiFi antenna 6. Connect the front antenna cable to the WiFi card module. What to do next: • To work with another piece of hardware, go to t...
Page 80 - Replacing the keyboard
5. Remove the front antenna and cable from the front of the computer. Figure 56. Removing the front WiFi antenna What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 7...
Page 81 - Replacing the mouse
Figure 57. Keyboard connectors What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 70. Replacing the mouse Attention: Do not open your computer or attempt any repair before reading a...
Page 82 - Completing the parts replacement; of your computer” on page 9.
Completing the parts replacement After completing the installation or replacement for all parts, you need to close the computer cover andreconnect cables. Depending on the parts you installed or replaced, you might need to confirm the updatedinformation in the Setup Utility program. Refer to Chapter...
Page 83 - Obtaining device drivers
Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled athttp://www.lenovo.com/support. Installation instructions are provided in readme files with the device-driverfiles. Chapter 5 . Installing or replacing hardware 71
Page 85 - Chapter 6. Recovery information; Creating and using recovery media
Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • Creating and using recovery media • Performing backup and recovery operations • Using the Rescue and Recovery workspace • Creating and usin...
Page 90 - Reinstalling software programs; Computer
6. In the application subfolder, look for a SETUP.EXE file or other appropriate EXE files for setup. Double-click the file and follow the instructions on the screen to complete the installation. Reinstalling preinstalled device drivers This section provides instructions on how to reinstall preinstal...
Page 91 - Open the appropriate application subfolder.; Reinstalling device drivers
5. Open the appropriate application subfolder. 6. In the application subfolder, look for a SETUP.EXE file or other appropriate EXE files for setup. Double-click the file and follow the instructions on the screen to complete the installation. Reinstalling device drivers To reinstall a device driver f...
Page 93 - Chapter 7. Using the Setup Utility program; Starting the Setup Utility program; Save Changes and Exit; Viewing and changing settings
Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...
Page 95 - Devices
Note: A password can be any combination of up to 64 alphabetic and numeric characters. For more information, see “Password considerations” on page 82. Erasing lost or forgotten passwords (clearing CMOS) This section provides instructions on how to erase lost or forgotten passwords, such as a user pa...
Page 97 - Exiting from the Setup Utility program
• Pressing the power switch • Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wakeup on alarm feature, do the following: 1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Au...
Page 99 - Chapter 8. Updating system programs; Using system programs; Startup Device; disc into this optical drive and press Enter. The update begins.
Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...
Page 100 - Updating (flashing) the BIOS from your operating system; the screen after the download begins.; Recovering from a POST/BIOS update failure; outlets. See “Completing the parts replacement” on page 70.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, ...
Page 101 - Turn on the computer to restart the operating system.
14. Turn on the computer to restart the operating system. Chapter 8 . Updating system programs 89
Page 103 - Chapter 9. Preventing problems; Keeping your computer current; Downloads and drivers; Updating your operating system
Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...
Page 105 - Cleaning your computer
• Do not place items on top of the monitor or cover any of the vents in the monitor or computer. These vents provide airflow to keep your computer from overheating. • Keep food and drinks away from all parts of your computer. Food particles and spills might make the keyboard and mouse stick and unus...
Page 106 - Display screen; Cleaning a flat-panel monitor surface; Good maintenance practices; • Empty your recycle bin on a regular basis.; Moving your computer; Take the following precautions before moving your computer.
Display screen Dust buildup compounds problems associated with glare. Remember to clean your monitor screenperiodically. See “Cleaning a flat-panel monitor surface” on page 94 or “Cleaning a glass-screen surface”on page 94. Cleaning a flat-panel monitor surface If you have a flat-panel computer disp...
Page 109 - Chapter 10. Troubleshooting and diagnostics; Basic troubleshooting; telephone numbers, refer to the
Chapter 10. Troubleshooting and diagnostics This chapter describes some basic troubleshooting and diagnostic programs. If your computer problemis not described here, see Chapter 11 “Getting information, help, and service” on page 117 for additionaltroubleshooting resources. Basic troubleshooting The...
Page 110 - Troubleshooting procedure; • On the Windows Vista operating system, click; Troubleshooting
Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 84. The computer beeps multipletimes b...
Page 111 - Audio problems; No audio in Windows; On
1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with yourcomputer. For your safety, do not operate the computer with the cover removed. 2. Run the diagnostic p...
Page 112 - CD problems
Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots,the audio function built into the system board is disabled; use the audio jacks on the ada...
Page 113 - A CD or DVD does not work; DVD problems; Black screen instead of DVD video
An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...
Page 115 - All or some keys on the keyboard do not work
• Ensure that a DVD disc is in the drive with the shiny side of the disc facing down. • Ensure that video resolution is set to less than 1152 x 864. • On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these ac...
Page 116 - The mouse or pointing device does not work
1. Click Start ➙ Control Panel . 2. Click Hardware and Sound . 3. Click Devices and Printers . 4. Double-click USB Enhanced Performance Keyboard . The USB Enhanced Performance Keyboard Customization program starts. If these actions do not correct the problem, have the computer and keyboard serviced....
Page 117 - Monitor problems; Wrong characters appear on the screen
• The wireless Keyboard is located less than ten meters away from the transceiver. • The transceiver is fully installed. Action: If the Transceiver Communications LED is not on, reconnect the transceiver and the keyboard. Monitor problems Note: Many monitors have status-indicator lights and built-in...
Page 118 - Networking problems
If these actions do not correct the problem, run the diagnostic programs (see “Diagnostic programs” onpage 114 for instructions). If you need technical assistance, see Chapter 11 “Getting information, help, andservice” on page 117. The image appears to be flickering Symptom: The image appears to be ...
Page 119 - Ethernet problems
• “Bluetooth problems” on page 108 For more information, see “Help and Support” on page 117. Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 107 • “The adapter stops working for no apparent reason” on page ...
Page 120 - A wireless LAN problem; Show hidden icons; A wireless WAN problem
Actions: • Make sure that WOL is enabled in the BIOS Setup Utility program. • If it is, check with your LAN administrator for the necessary settings. If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connectionfails or errors occur Symptom: If your computer is a Giga...
Page 121 - Option problems; An option that was just installed does not work
• “PIM items sent from the Windows 7 or the Windows Vista operating system cannot be received correctly” on page 109 Sound does not come from the Bluetooth headphone Symptom: Sound does not come from the Bluetooth headset/headphone but comes from the local speakereven though the headset/headphone is...
Page 122 - An option that previously worked does not work now; Performance and lockup problems; Insufficient free hard disk drive space
An option that previously worked does not work now Symptom: An option that previously worked does not work now. Actions: • Verify that all option hardware and cable connections are secure. • If the option comes with its own test instructions, use those instructions to test the option. • If the faili...
Page 123 - Excessive number of fragmented files
– 1. Click Start ➙ Control Panel . 2. Click Programs . 3. Click Turn Windows features on or off . 4. A list of optional Windows components is displayed. Follow the instructions on the screen. – 1. Click Start ➙ Computer . 2. Right-click your C drive entry and then click Properties . 3. Click Disk Cl...
Page 124 - Insufficient memory; Printer problems
Action: Run the Windows Disk Defragmenter program. Note: Depending on the size of the hard disk drive and amount of data currently stored on the hard disk drive, the disk defragmentation process might take up to several hours to complete. • On the Windows Vista operating system, do the following: 1....
Page 125 - Select your symptom from the following list:; When using a sort feature, dates do not sort in the correct order; Symptom: Software does not work as expected.
If the problem persists, run the tests described in the documentation that comes with your printer. If youcannot correct the problem, have the computer serviced. See Chapter 11 “Getting information, help, andservice” on page 117. Serial port problems Use this information to troubleshoot the serial p...
Page 127 - See “PC-Doctor for DOS” on page 115 for detailed information.; Lenovo Solution Center; . Follow the instructions
1. Depending on the date when your computer was manufactured, your computer is preinstalled with either the Lenovo Solution Center program or the Lenovo ThinkVantage Toolbox program for diagnosticpurposes. For more information about the Lenovo ThinkVantage Toolbox program, see “LenovoThinkVantage To...
Page 128 - Creating a diagnostic disc; To create a diagnostic disc, do the following:; Running the diagnostic program from a diagnostic disc; See “Selecting or changing the startup device sequence” on page 84.
Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start theWindows operating system or if the two diagnostic programs preinstalled on your computer have notbeen successful in isolating a possible problem. You can run the PC-Doctor for DOS diagnostic programf...
Page 129 - ThinkCentre Safety and Warranty Guide
Chapter 11. Getting information, help, and service This chapter contains information about help, service, and technical assistance for products manufacturedby Lenovo. Information resources You can use the information in this section to access useful resources relating to your computing needs. Lenovo...
Page 130 - Problem determination
• Access troubleshooting and support information for your computer model and other supported products. • Find the service and support phone numbers for your country or region. • Find a Service Provider located near you. Lenovo Support Web site Technical support information is available on the Lenovo...
Page 131 - Using other services; Warranty; the instructions on the screen.; Purchasing additional services
These items are not covered by the warranty:• Replacement or use of parts not manufactured for or by Lenovo or non-warranted Lenovo parts• Identification of software problem sources• Configuration of BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• I...
Page 134 - Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoThe Lenovo logoRescue and RecoveryThinkCentreThinkVantage Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies. Intel, Intel Core, Celeron, and Pentium ar...
Page 135 - Appendix B. Regulatory information; Export classification notice
Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...
Page 136 - Industry Canada Class B emission compliance statement; This Class B digital apparatus complies with Canadian ICES-003.; German Class B compliance statement
Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. European Union - Compliance to the Electromagnetic Compatibility Directive This product is in conform...
Page 137 - For additional regulatory information, refer to the; User Guides and Manuals
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B. Korea Class B compliance statement Japanese VCCI Class B statement Japan compliance statement for products which connect to the power mains with rated currentless than...
Page 139 - Appendix C. WEEE and recycling statements; Important WEEE Information
Appendix C. WEEE and recycling statements Important WEEE Information The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example,European Directive 2002/96/EC, India E-Waste Management & Handling Rules, 2011). Appliances arelabeled in accordance with l...
Page 140 - Recycling information for Brazil; Declarações de Reciclagem no Brasil; Battery recycling information for Taiwan
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the propertyof the company, you must do so in accordance with the Law for Promotion of Effective Utilization ofResources. Computers and monitors are...
Page 141 - Battery recycling information for the European Union; This mark applies only to countries within the European Union (EU).
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators...
Page 144 - India RoHS
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. 132 ThinkCentre User Guide
Page 145 - Appendix E. Ek Bilgiler
Appendix E. Ek Bilgiler 1. İmalatçı ya da ithalatçı firmaya ilişkin bilgiler: Ürünün ithalatçı firması, Lenovo Technology B.V. Merkezi Hollanda Türkiye İstanbul Şubesi’dir. Adresi vetelefonu şöyledir: Uner Plaza Eski Üsküdar YoluErkut Sokak. No: 4 / 1 Kat: 3KozyatağıKadıkoy, İSTANBUL, TürkiyeTel: 90...
Page 147 - Appendix F. Servis istasyonlari; Garanti Hizmetinin Alınabileceği Merkezler; ADANA
Appendix F. Servis istasyonlari Garanti süresi içerisinde müşteri arızalı ürünü aşağıda belirtilen merkezlere teslim ederek garanti hizmetindenyararlanır. Ürün yerinde garanti hizmeti içeriyorsa, bu merkezlerden birine telefon edebilirsiniz. Garanti Hizmetinin Alınabileceği Merkezler ADANA BSD Bilgi...
Page 151 - İZMİR
Novatek Bilgisayar Sistemleri San.ve Tic.Ltd. Şti.Adresi: Raşit Rıza Sokak, Yıldırım İş Hanı, No: 1 Kat: 1Mecidiyeköy İstanbulPosta Kodu: 80300Web Adresi: http://www.novateknoloji.com/Telefon: 212 356 75 77Faks no: 212 356 75 88 Peritus Bilgisayar Sist. Dış Tic.San.Ltd. Şti.Adresi: Ziverbey Eğitim M...
Page 155 - Index
Index A a rescue medium, creating and using 76 accessing system board components and drives 34 Administrator, password 82 antivirus software 7 audio line-in connector 9 audio line-out connector 9 audio subsystem 1 B backup and recovery operations 74 basic troubleshooting 97 battery, replacing 39 boo...