Page 2 - english
2 english Jabra PrO 9460, 9460-DuO anD 9470 user manual COntents1. IntrODuCtIOn ...................................................................................... 62. ImPOrtant safety InfOrmatIOn .............................................. 7 2.1 Read the Safet y Booklet .........................
Page 6 - intRoduc tion; and find it comfortable to wear and easy to use.
6 english Jabra PrO 9460, 9460-DuO anD 9470 user manual intRoduc tion 1. Thank you for selecting a Jabra PRO™ headset. We are sure that you will enjoy its wide range of features and find it comfortable to wear and easy to use. Jabra PrO headsets are available in a wide range of configurations, inclu...
Page 7 - iMPoRtant Safet y infoRMation; Read the Safet y Booklet; PRotec ting youR heaRing with SafetoneTM; - IntellitoneTM Noise-Exposure Protection
7 english Jabra PrO 9460, 9460-DuO anD 9470 user manual iMPoRtant Safet y infoRMation 2. Read the Safet y Booklet 2.1 WARNING!: your headset includes a Warning & Declaration guide. Do not attempt to assemble or use your headset before you have thoroughly read and understood the warning & Dec...
Page 8 - caRe and Maintenance; otheR SPecificationS
8 english Jabra PrO 9460, 9460-DuO anD 9470 user manual caRe and Maintenance 2.3 Protect your base and headset just as you would any other type of sensitive electronic equipment. If your Jabra devices require cleaning, then consider the following advice: - If necessary, clean the touchscreen with a ...
Page 9 - PRoduc t oveRview; Package contentS
9 english Jabra PrO 9460, 9460-DuO anD 9470 user manual PRoduc t oveRview 3. Package contentS 3.1 1 Base 2 Headset cradle 3 Headset appropriate for your Jabra PRO model 4 Ear hook with earbud mounted (not included with Jabra PRO 9460-Duo) and two alternative earbuds 5 Headband (not included with Jab...
Page 10 - oPtional acceSSoRieS
10 english Jabra PrO 9460, 9460-DuO anD 9470 user manual oPtional acceSSoRieS 3.2 the following accessories for Jabra PrO are available separately and are occasionally mentioned in the other chapters of this manual. you may have ordered one or more of these together with your headset. 1 Remote Hands...
Page 11 - headSet diagRaMS
11 english Jabra PrO 9460, 9460-DuO anD 9470 user manual headSet diagRaMS 3.3 Jabra PrO models are available with several headset options, each of which is illustrated below. the following key applies to all three headset illustrations: 1 Multifunction button (answer/end call, among other functions)...
Page 13 - BaSe diagRaM; Cover for desk-phone control
13 english Jabra PrO 9460, 9460-DuO anD 9470 user manual BaSe diagRaM 3.4 1 Headset cradle 2 Recharge contact 3 Touchscreen 4 Desk-phone clear dial-tone switch Note: Not included on the Jabra PRO 9470 base, where this is software controlled (set up automatically) 5 Cover for desk-phone control Note:...
Page 14 - SySteM SetuP and connec tionS; SetuP oveRview and BackgRound; Using a Headset with a Desk Phone; - Termination standard; Using a Headset with a Softphone; Using a Jabra PRO 9470 Headset with a Mobile Phone
14 english Jabra PrO 9460, 9460-DuO anD 9470 user manual SySteM SetuP and connec tionS 4. this chapter explains how to assemble your Jabra PrO solution and connect it to your other office equipment. SetuP oveRview and BackgRound 4.1 Connection Diagram (for no headset port) Figure 7: Jabra PRO base c...
Page 15 - the Quick-StaRt SetuP wizaRd; PRePaRing the BaSe and and aSSeMBling the headSet; Adjusting the Headset Cradle
15 english Jabra PrO 9460, 9460-DuO anD 9470 user manual the Quick-StaRt SetuP wizaRd 4.2 to get started, just power the base and then follow the set-up-wizard instructions on the touchscreen. to run the setup wizard: 1. review the information outlined in Section 4.1: Setup Overview and Background ....
Page 16 - Applying Power to the Base; Assembling the Headset
16 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Applying Power to the Base Connect the mains power adapter to the port marked on the base, and then plug the adapter into a mains power socket, as shown in the figure below. Figure 9: Powering the base Assembling the Headset Jabra PrO headsets...
Page 17 - connec ting the BaSe to youR deSk Phone
17 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Placing the Headset in its Cradle whenever you are not using your headset, you should keep it in its recharge cradle as shown in the figure below. It is held firmly in place by a magnet. note that placing it in its cradle is sometimes called d...
Page 18 - Connecting to a Desk Phone without a Headset Port; Connecting to a Standard Headset Port
18 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Connecting to a Desk Phone without a Headset Port If your desk phone does not include any built-in support for adding a headset, then connect the Jabra PrO base between the handset and the desk-phone body as described below. Figure 12: Connect...
Page 19 - Connecting to a Proprietary Headset Port; configuRing the JaBRa PRo BaSe foR youR deSk Phone; Setting the Clear Dial-tone Switch to find a Clear Dial-tone
19 english Jabra PrO 9460, 9460-DuO anD 9470 user manual 1. Connect the telephone cord included with your headset (marked with a blue band) from the port marked on the Jabra PrO base to the headset port on your desk-phone body. see your desk-phone documentation if you are not sure where this port is...
Page 21 - uSing a handSet lifteR oR elec tRonic hookSwitch; Connecting to the GN1000 Remote Handset Lifter
21 english Jabra PrO 9460, 9460-DuO anD 9470 user manual 4. as you speak with your friend, adjust the mic.-level control on the Jabra PrO touchscreen (Desk phone setup wizard, manual setup) until your friend tells you that your voice sounds clear (loud enough) but not distorted (too loud). the desk ...
Page 22 - Using an Electronic-Hookswitch Connection; connec ting the BaSe to youR coMPuteR
22 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Using an Electronic-Hookswitch Connection If your desk phone includes an electronic hookswitch, then you can take advantage of this feature by purchasing and installing the appropriate type of electronic hookswitch adapter for your phone. adap...
Page 23 - connec ting JaBRa PRo 9470 to a MoBile Phone; uSing a ReMote online indicatoR
23 english Jabra PrO 9460, 9460-DuO anD 9470 user manual connec ting JaBRa PRo 9470 to a MoBile Phone 4.8 the Jabra PrO 9470 touchscreen base features bluetooth and can therefore be used with any mobile phone that also supports bluetooth. you must set up the wireless communication between the two de...
Page 24 - inStalling and Running the JaBRa Pc Suite; JaBRa Pc Suite featuReS; inStalling the JaBRa Pc Suite; Obtaining Firmware Updates; centRal adMiniStRation and MaSS dePloyMent
24 english Jabra PrO 9460, 9460-DuO anD 9470 user manual inStalling and Running the JaBRa Pc Suite 5. JaBRa Pc Suite featuReS 5.1 the Jabra PC suite is a collection of programs that support and expand your headset’s features. It enables you to: - Control several types of softphone programs from your...
Page 25 - daily uSe — calling, anSweRing and; headSet contRolS and indicatoRS; The Multifunction Button; Headset Visual and Audio Indicators; the taRget Phone concePt; Current target phone:
25 english Jabra PrO 9460, 9460-DuO anD 9470 user manual daily uSe — calling, anSweRing and 6. hanging uP headSet contRolS and indicatoRS 6.1 The Multifunction Button this button is located near the back of the headset. through a combination of taps, double-taps and presses, you will be able to exec...
Page 26 - how to Make a call; Calling through a Desk Phone; If you are using a handset lifter or electronic-hookswitch:
26 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Note: if the target phone is shown greyed out on the touchscreen, it means that the phone has become disconnected. this can only occur with mobile- or softphones. you need to either re-connect the phone or touch another phone on-screen to sele...
Page 27 - Calling through a Softphone; Standard Mobile Phone Dialing (Jabra PRO 9470 Only)
27 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Calling through a Softphone Figure 21: To make a call on your softphone, simply dial as usual while wearing the headset to place a call through your softphone, dial the number or choose a contact using your softphone program. the audio connect...
Page 28 - how to anSweR a call
28 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Voice-Activated Mobile Phone Dialing (Jabra PRO 9470 Only) this feature requires that your mobile phone supports the hands-free Bluetooth profile . see your mobile phone’s documentation for details about how to set up voice-activated dialing a...
Page 29 - hanging uP
29 english Jabra PrO 9460, 9460-DuO anD 9470 user manual - For desk phones without automatic ringtone detection: In this situation, you will hear your desk phone ring but will not hear a ringtone in your headset or see a ring indicator on the touchscreen. set the desk phone as the current target by ...
Page 30 - contRolling the SPeakeR voluMe and MicRoPhone; Switching Bet ween youR Phone and headSet; Desk Phones
30 english Jabra PrO 9460, 9460-DuO anD 9470 user manual contRolling the SPeakeR voluMe and MicRoPhone 6.6 the headset features a touch panel that is similar to the touch pad included with many laptop computers. use it to adjust the volume you hear in your headset and to mute/enable the microphone. ...
Page 31 - Softphones; laSt nuMBeR Redial; liStening to MuSic
31 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Softphones for softphones, your headset is likely to be your only option, but if other audio devices are connected to your PC, you may be able to switch to them by changing the audio preferences for windows and/or your softphone program. Mobil...
Page 32 - the JaBRa PRo headSet; how to weaR the headSet; Headset Style
32 english Jabra PrO 9460, 9460-DuO anD 9470 user manual the JaBRa PRo headSet 7. this chapter provides in-depth details about the Jabra PrO headset. see also Chapter 3: Product Overview for detailed diagrams. how to weaR the headSet 7.1 Jabra PrO headsets are available in a variety of styles, which...
Page 33 - at taching oR detaching a weaRing St yle; Attaching the headband; Detaching the headband; Attaching the ear hook
33 english Jabra PrO 9460, 9460-DuO anD 9470 user manual at taching oR detaching a weaRing St yle 7.2 Note: Jabra PrO 9460-Duo headset is always worn as a headband. Attaching the headband 1. align the mounting surface of the headset with matching socket on the headband attachment. 2. Press the heads...
Page 34 - Detaching the ear hook
34 english Jabra PrO 9460, 9460-DuO anD 9470 user manual 3. try to wear the ear hook and adjust it to fit snugly around your ear. remember that: - the hook itself rotates on the attachment. - the hook itself is flexible and can be easily bent to wrap snugly around your ear. - the height of the hook ...
Page 35 - headSet contRolS and SignalS
35 english Jabra PrO 9460, 9460-DuO anD 9470 user manual 2. align the mounting surface of the headset with the matching socket on the ear-cushion attachment. Press the headset assembly firmly onto the outer side of the attachment until it clicks into place (snap-to-click). refer to the figure in the...
Page 36 - Function; The Touch Panel
36 english Jabra PrO 9460, 9460-DuO anD 9470 user manual the precise effect of each type of gesture depends on what you are currently doing (e.g., if you are already on a call, which phone is the current target, etc.). the table below summarizes all of the control possibilities presented by the mult...
Page 37 - Headset Signal Tones
37 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Headset Signal Tones The headset uses a variety of soft tones to alert you to events such as an incoming call, multifunction button presses, volume changes, and more. These enable you to keep track of what is going on while you are wearing the...
Page 38 - Choosing Voice or Tones for Target indicators; Headset state
38 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Choosing Voice or Tones for Target indicators the headset is capable of playing either a tone or a human voice when you change the target phone, thus telling you what the new target is. the human voice is always in english, regardless of your ...
Page 40 - Bat teRy indicatoRS, RechaRge and RePlaceMent; Battery indicators; How to replace the battery
40 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Bat teRy indicatoRS, RechaRge and RePlaceMent 7.4 Battery indicators the headset and touchscreen base indicate the current headset battery level as follows: - whenever the battery is low, the headset multicolor leD will display red for all of ...
Page 41 - Staying within Range
41 english Jabra PrO 9460, 9460-DuO anD 9470 user manual 8. align the wired connector for your new battery with the socket inside the headset and press it all the way in. If you have trouble, you might have the connector upside down — try the other way. 9. fold the wires beside the new battery in th...
Page 42 - the JaBRa PRo touchScReen BaSe; BaSe connec tionS and SetuP; uSing the touchScReen
42 english Jabra PrO 9460, 9460-DuO anD 9470 user manual the JaBRa PRo touchScReen BaSe 8. this chapter describes how to work with the features of the Jabra PrO touchscreen base. see also Chapter 3: Product Overview for detailed diagrams. BaSe connec tionS and SetuP 8.1 for details about how to set ...
Page 43 - StandaRd oPeRation; tap; PaiRing and connec ting the BaSe and headSet; Pairing the DECT Base and Headset
43 english Jabra PrO 9460, 9460-DuO anD 9470 user manual StandaRd oPeRation 8.3 During normal operation, the touchscreen shows status information about your headset, displays the current target phone and indicates its status. from here you can answer an incoming call, end the current call, access yo...
Page 44 - Set ting ac tive call and audio PRefeRenceS
44 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Managing the DECT Connection Once you have paired the base and headset, the base manages the connection automatically even as you take the headset out of range and/or turn off the devices from time to time. the connection will usually activate...
Page 45 - Managing call colliSion
45 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Managing call colliSion 8.6 when you have more than one phone connected to your base, it becomes possible that more than one call will become active simultaneously. this might occur under the following circumstances: - you are talking on one p...
Page 46 - Managing call waiting; press
46 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Managing call waiting 8.7 Call waiting refers to the ability to place a current call temporarily on hold to answer another call coming in on the same phone. It is a feature that is provided by your phone company or softphone program, which mea...
Page 48 - Set ting geneRal uSeR PRefeRenceS; Settings
48 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Set ting geneRal uSeR PRefeRenceS 8.8 when you are not using the headset, you are able to access the general user preferences on the base. use this function to adjust your hearing-protection settings, switch to wideband or narrowband audio, co...
Page 49 - Re-Running the SetuP wizaRdS; BaSe audio indicatoRS
49 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Re-Running the SetuP wizaRdS 8.9 the very first time you turn on the base, a setup wizard launches automatically, helping you to configure the connection to your desk phone, mobile phone and/or computer. thereafter, the base starts normally ea...
Page 50 - confeRence calling; taps; headSet docking-oPeRation; If the base is able to detect that a connected phone is ringing; theft PRotec tion
50 english Jabra PrO 9460, 9460-DuO anD 9470 user manual confeRence calling 8.12 the Jabra PrO touchscreen base enables you to connect a secondary Jabra PrO headset to the base, thereby adding another person to the conversation.to begin a conference call, dock the secondary headset with the base tha...
Page 51 - dealing with denSit y iSSueS
51 english Jabra PrO 9460, 9460-DuO anD 9470 user manual dealing with denSit y iSSueS 8.15 DeCt technology uses low-power radio technology for wireless transmission. because DeCt uses a dedicated radio-frequency band, it is relatively immune to interference from other products using radio technologi...
Page 52 - uSing JaBRa PRo 9470 with a MoBile Phone; JaBRa PRo Bluetooth SuPPoRt
52 english Jabra PrO 9460, 9460-DuO anD 9470 user manual uSing JaBRa PRo 9470 with a MoBile Phone 9. Note: this chapter applies only to Jabra PrO 9470. JaBRa PRo Bluetooth SuPPoRt 9.1 the Jabra PrO 9470 base features bluetooth support, which means that you can place and receive calls through your bl...
Page 53 - PaiRing and connec ting with otheR Bluetooth deviceS; Pairing the Base with a Mobile Phone; Managing Bluetooth Connections
53 english Jabra PrO 9460, 9460-DuO anD 9470 user manual PaiRing and connec ting with otheR Bluetooth deviceS 9.2 Pairing the Base with a Mobile Phone to use bluetooth, you must set up the wireless communication between the Jabra PrO 9470 base and your mobile phone by pairing them. the setup wizard ...
Page 54 - foRcing Reconnec tion/diSconnec tion via the touchScReen
54 english Jabra PrO 9460, 9460-DuO anD 9470 user manual foRcing Reconnec tion/diSconnec tion via the touchScReen 9.3 If the base — and therefore also the headset — loses the connection to the mobile phone (e.g. if you take it out of range) it periodically attempts to reconnect — every 15 secs for t...
Page 55 - Mobile Phone; Disconnect
55 english Jabra PrO 9460, 9460-DuO anD 9470 user manual 3. when the mobile and base are reconnected — which means that the connection to the headset is also restored via the base — the mobile phone target icon is no longer greyed out, as shown in the figure below: Mobile phone and base are reconnec...
Page 56 - RecoRding youR callS
56 english Jabra PrO 9460, 9460-DuO anD 9470 user manual RecoRding youR callS 10. the Jabra PrO touchscreen base enables you to record your conversations using third-party software on your PC. Controls for working with this feature are included in the touchscreen menus. IMPORTANT: never record conve...
Page 57 - faQS and tRouBleShooting; HOW DO I PAIR MY HEADSET WITH THE JABRA PRO 9400 BASE?; Q CAN I PAIR MY HEADSET DIRECTLY WITH A THIRD-PARTY DECT PHONE?; Q NOTHING HAPPENS WHEN I TRY TO USE MY DESK PHONE.
57 english Jabra PrO 9460, 9460-DuO anD 9470 user manual faQS and tRouBleShooting 11. Q HOW CAN I USE MY HEADSET WITH MY MOBILE PHONE? (JABRA PRO 9470 ONLY). a to be able to do this, you need to pair the Jabra PrO 9470 base with your mobile phone (your headset is based on DeCt and cannot be paired d...
Page 58 - Q I HEAR MYSELF WHEN I TALK USING MY DESK PHONE. WHAT CAN I DO?
58 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Q I CANNOT HEAR ANYTHING IN MY HEADSET WHEN USING MY MOBILE PHONE. (JABRA PRO 9470 ONLY) a try the following: - make sure the two devices are paired and connected. see the section “using Jabra PrO 9470 with a mobile phone” in the user manual f...
Page 59 - Q WHAT IS THE RANGE ON THE JABRA PRO 9400 SOLUTION?; Q WHAT IS THE TALK TIME FOR A JABRA PRO 9400 HEADSET?
59 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Q WHAT IS THE RANGE ON THE JABRA PRO 9400 SOLUTION? a Jabra PrO 9400 supports a maximum range of up to 150m* (base to headset). In practice, you may find the range to be somewhat shorter due to physical obstructions and electromagnetic interfe...
Page 60 - get ting aSSiStance; euRoPe; uSa and canada; Web
60 english Jabra PrO 9460, 9460-DuO anD 9470 user manual get ting aSSiStance 12. If you are having problems with your headset solution that are not addressed by the information in this manual, then please feel free to contact Jabra technical support at any the locations listed below. euRoPe 12.1 Web...
Page 61 - technical SPecificationS; all JaBRa PRo headSetS; Operating environment:; JaBRa PRo Midi headSet
61 english Jabra PrO 9460, 9460-DuO anD 9470 user manual technical SPecificationS 13. all JaBRa PRo headSetS 13.1 Operating environment: -10˚C to +55˚C (0˚C to +40˚C when charging); up to 98% humidity Call control: multifunction button supporting answer call, end call, voice-activated dialing, rejec...
Page 62 - JaBRa PRo flex headSet; headSet Bat teRy; Battery standby time:
62 english Jabra PrO 9460, 9460-DuO anD 9470 user manual JaBRa PRo flex headSet 13.3 Wearing styles: ear hook, headband, neckband (either included or available as accessories, depending on model) Speakers: 1 Boom style: flex Microphone: single noise-cancelling microphone JaBRa PRo 9460-duo headSet 1...
Page 63 - MateRialS and alleRgieS
63 english Jabra PrO 9460, 9460-DuO anD 9470 user manual MateRialS and alleRgieS 13.7 the headband attachment is made of stainless steel and does not have a nickel-coated surface. nickel release from the headband is 0.02 μg/cm 2 /week, which is well below the 0.50 μg/cm 2 /week limit established by ...
Page 64 - JaBRa PRo 9470 BaSe Bluetooth SuPPoRt; PRoduc t diSPoSal
64 english Jabra PrO 9460, 9460-DuO anD 9470 user manual JaBRa PRo 9470 BaSe Bluetooth SuPPoRt 13.9 In addition to the common specifications listed above, the Jabra PrO 9470 base also includes bluetooth support with the following specifications: Bluetooth version: bt 2.0 Class 2 Bluetooth range: up ...
Page 65 - gloSSaRy
65 english Jabra PrO 9460, 9460-DuO anD 9470 user manual gloSSaRy 14. Bluetooth an open wireless protocol for exchanging data over short distances from fixed and mobile devices, such as mobile phones and headsets. It is primarily designed for low power consumption, with a short range (power- class-d...
Page 66 - Softphone driver
66 english Jabra PrO 9460, 9460-DuO anD 9470 user manual Softphone driver establishes a control link between a softphone and your Jabra headset, so you can answer and end, mute and un-mute, and hold and resume calls using the buttons on your headset. the actual call control functions available from ...
