Page 2 - IMPORTANT: Equipment shall be installed by qualified; Hot surface, avoid contact; ATTENTION: Eviter le contact, pieces brulantes
Safety Information for Installation Instructions for the Kodak Digital Science Document Scanner 9500 IMPORTANT: Equipment shall be installed by qualified personnel. WARNING: Dangerous voltage. Disconnect the mainpower before installation. CAUTION: Hot surface, avoid contact ATTENTION: Eviter le co...
Page 3 - Moving parts, avoid contact; ATTENTION: Eviter le contact, pieces en mouvement
Safety Information for User/Installation Instructions for the Kodak Digital Science Automatic Document Feeder IMPORTANT: Equipment shall be installed by qualified personnel. WARNING: Dangerous voltage. Disconnect the mainpower before installation. CAUTION: Moving parts, avoid contact ATTENTION: Ev...
Page 4 - Introduction; Scanner features
A-61092 September 1999 1-1 1 Introduction The Kodak Digital Science Document Scanner 9500 is a high-speed, medium- to high-resolution rotary scanner designed for high-volumedigital capture of business documents. The Document Scanner 9500captures printed characters, handwritten text, and graphics fro...
Page 5 - Scanner options
1-2 A-61092 September 1999 Scanner options The following options are available for use with your scanner: • A choice of feeders (e.g., an optional check feeder, semi-automatic document feeder or automatic document feeder) • A choice of exit hoppers (e.g., an optional check stacker) • A Footswitch fo...
Page 6 - Scanner components; Feed tray — holds documents prior to feeding.
A-61092 September 1999 1-3 Scanner components The following illustrations and descriptions will help you locate andbecome familiar with scanner components. Control panel — contains the status display, indicators, and operatingkeys used to control the scanner. Feed and separator rollers (semi-automat...
Page 7 - Rear view; SCSI ports — SCSI interface connection for the scanner.
1-4 A-61092 September 1999 Rear view J30 J31 J45 J32 J33 J46 ON OFF Not Used Computerinterface 1(COIN 1) Computerinterface 2(COIN 2) Computerinterface 3(COIN 3) SCSI ports Powercord Main power switch Computer interface 1 (COIN1) — service/diagnostic interface.Configures the scanner and runs diagnost...
Page 9 - Operating keys and indicators; Function
1-6 A-61092 September 1999 Operating keys and indicators Plus key Down arrow Left arrow Scannerbufferindicators Up arrow Right arrow Key/Indicator Function Scanner buffer indicators Indicates the amount of image buffer space available.A full image buffer is represented by a single light in the displ...
Page 11 - Confirmation tone/alarm
1-8 A-61092 September 1999 Operating keys and indicators Key/Indicator Function Clear/Cancel The C key allows you to: • Cancel a function without changing the preset values. • Clear the status display after executing specified function codes. • Clear an operator message from the status display. Run ...
Page 12 - Getting Started; Adjust the feed and separator roller gap.
A-61092 September 1999 2-1 2 Getting Started The following steps are necessary to prepare the scanner for operation.Procedures on how to perform these steps are described in thischapter. 1. Turn on the main power switch. 2. Turn on the side panel switch. 3. Select the language display. 4. Calibrate ...
Page 13 - CAL or enter function code F37 to start the calibration
2-2 A-61092 September 1999 Calibrating thescanner Calibration sets the intensity of the lamps, which contribute to theoverall quality of the scanned document image. The scanner should be calibrated: • at least once a day when the scanner is turned on using the side panel switch — prior to scanning d...
Page 14 - Unsuccessful calibration
A-61092 September 1999 2-3 Unsuccessful calibration If calibration is not successful, a message appears in the status display. You may need to: • Verify you are using a clean, blank sheet of paper as a calibration target. • Verify there is not a document already in the document path. (Refer to the s...
Page 17 - automatic feeder only)
2-6 A-61092 September 1999 11. When you have adjusted the gap so the bottom document separates consistently from the top document, rotate the gapadjustment knob counterclockwise another 1 or 2 clicks to completethe adjustment. 12. Feed a stack of 50 to 100 documents twice through the transport syste...
Page 18 - Slide apart the side guides on the feed shelf until the feed shelf; Feed Shelf Label; NOTE: If the documents are larger than the area shown on the
A-61092 September 1999 2-7 Adjusting the feedshelf side guides (semi-automatic feederonly) Before you begin processing documents, adjust the side guides on thefeed shelf to accommodate the documents being processed. 1. Slide apart the side guides on the feed shelf until the feed shelf label is visib...
Page 21 - Operating the Scanner; Overview
A-61092 September 1999 3-1 3 Operating the Scanner Overview This chapter provides instructions for selecting modes, using temporaryoperating values and feeding documents using either the semi-automatic feeder or the automatic feeder. The scanning process consists of the following steps: 1. Prepare t...
Page 22 - Selecting a mode
3-2 A-61092 September 1999 Selecting a mode The scanner offers 18 modes that may be programmed for a particularapplication or group of applications. The modes are programmed at the time of installation and stored foreasy access and use. Typically, the mode is selected via the host system, using a sc...
Page 23 - Repeat Steps 3 through 5 until all of the application documents; Stop after all documents have been deposited in the exit
A-61092 September 1999 3-3 Feeding documentsusing the semi-automatic feeder Following are document feeding instructions using the semi-automaticfeeder. After the scanner has been prepared for operation, the desiredmode and any temporary operating values have been defined, you areready to feed docume...
Page 26 - Function Codes; to turn the option On, or 0 to turn the option Off.
A-61092 September 1999 4-1 4 Function Codes Using functioncodes There are a variety of functions available which may be used totemporarily change operating parameters, and to obtain systemand accessory status information. These functions are listed in the Function Code Summary later in thischapter. ...
Page 29 - Patch Reader
4-4 A-61092 September 1999 Super12 Document PrinterPrint Contrast ......................................................................F39Print Head Position .............................................................F40Print Test .....................................................................
Page 30 - Function code listing; Code
A-61092 September 1999 4-5 Function code listing Following is a listing of the function codes and descriptions. Code Function Code Name Description F01 Select Mode Allows you to select one of the predefined applicationmodes. Enter a value from 1 to 18 and press Enter. F02 Restore Mode Allows you to ...
Page 34 - Endorser Mode
A-61092 September 1999 4-9 Code Function Code Name Description F58 Endorser Mode Allows you to display the current Endorser mode and/orchange the Endorser mode. To change to Endorsermode, press any arrow key to toggle between the twoavailable options and then press Enter. F59 Endorser Print Position...
Page 36 - Maintenance; Cleaning tasks
A-61092 September 1999 5-1 5 Maintenance Cleaning tasks To keep your scanner in good operating condition, the following tasksshould be performed: • Cleaning the imaging guides (daily) • Cleaning the feed and separator roller (semi-automatic feeder) (daily) • Cleaning the feeder module and separator ...
Page 40 - Cleaning the feeder module and separator roller:; Grasp and rotate the roller cover toward the back of the machine,
A-61092 September 1999 5-5 Cleaning the feedermodule and separatorroller (automatic feeder) Clean the feeder module and separator roller daily to prevent ink, toner,and dust from collecting on the rollers and preventing documents fromseparating. Cleaning the feeder module and separator roller: 1. Op...
Page 41 - Cleaning the separator roller:
5-6 A-61092 September 1999 Cleaning the separator roller: 1. Open the front cover. 2. Push the roller cover release lever toward the back of the machine. 3. Grasp and rotate the roller cover toward the back of the machine, exposing the feeder module and separator roller. 4. Lift and remove the separ...
Page 42 - Cleaning the paper path; NOTE: Before doing the following procedure, clean the machine
A-61092 September 1999 5-7 Cleaning the paper path NOTE: Before doing the following procedure, clean the machine thoroughly and use the roller cleaning pads to clean the feed,separator and normal force rollers — start with a cleanmachine. Use the Paper Path Cleaner to clean the paper path rollers. P...
Page 43 - Grasp the vertical baffle handle, push it in and turn it
5-8 A-61092 September 1999 Cleaning the feeder/horizontal transport area The sensors in the feeder/horizontal transport area are located underthe horizontal plate, behind the feed/separator rollers, near the reflectorstrips. 1. Open the front cover. 2. Raise the horizontal plate. 3. Vacuum the area ...
Page 45 - Replace the upper and lower imaging guides.; Cleaning the cabinet
5-10 A-61092 September 1999 Weekly maintenanceprocedures Maintenance procedures that should be performed weekly includecleaning the exposure lamp housings and cleaning the cabinet. Cleaning the exposurelamp housings The upper and lower lamp housings should be cleaned. 1. Open the right-side access d...
Page 46 - Cleaning the air filter; then pushing the top edge in place.
A-61092 September 1999 5-11 Monthly maintenanceprocedures Maintenance procedures that should be performed monthly includecleaning the air filter. Cleaning the air filter The air filter should be checked and cleaned at least once a month,and changed as needed. 1. Remove the air filter cover by pressi...
Page 47 - Replacing the air filter; as it is removed from the machine.
5-12 A-61092 September 1999 Replacementprocedures Replacement procedures should be performed on an as-needed basis.Components that need periodic replacement include the air filter,exposure lamps and the imaging guides. Replacing the air filter The air filter should be replaced at least once a year, ...
Page 49 - WARNING: The exposure lamps are fragile. Never apply
5-14 A-61092 September 1999 5. Carefully grasp the end of the lamp that is nearest the tab and lift it out of the lamp housing socket. Free the other end of the lamp andlift it out of the lamp housing. Remove the second lamp in the samemanner. 6. Dispose of or recycle the used lamps. 7. Install each...
Page 51 - Replacing the feeder module:
5-16 A-61092 September 1999 Replacing the feedermodule and separatorroller To replace the feeder module and separator roller, follow the stepsbelow: Replacing the feeder module: 1. Open the front cover. 2. Push the roller cover release lever toward the back of the machine. 3. Grasp and rotate the ro...
Page 52 - Replacing the separator roller:
A-61092 September 1999 5-17 Replacing the separator roller: 1. Open the front cover. 2. Push the roller cover release lever toward the back of the machine. 3. Grasp and rotate the roller cover toward the back of the machine, exposing the feeder module and separator roller. 4. Lift and remove the sep...
Page 54 - Operator Messages
A-61092 September 1999 6-1 6 Operator Messages This chapter outlines the actions that should be taken by the user andsystem administrator when an operator message appears in the statusdisplay. If a message appears in the status display that is within the rangesE000-E299 or E500-E599, you should take...
Page 55 - Operator message listing
6-2 A-61092 September 1999 Operator message listing Code Operator Message Displayed Description/Action Required E000 Memory battery low — call service Call service — do not turn off the machine. E100 Please wait No action required. Wait for the message toclear. E101 Auto shut off, press RUN Press Ru...
Page 60 - System error
A-61092 September 1999 6-7 Code Operator Message Displayed Description/Action Required E500E501E502E503E512E513E550E551E552E553E562E563 System error Contact your system administrator. A controlled power-down sequence isrequired. E504E505E506E507E508E509E510E511E514E515E516 Display communications err...
Page 62 - Troubleshooting; Trouble
A-61092 September 1999 7-1 7 Troubleshooting Trouble and remedychart This chapter outlines some of the problems you may encounter andtheir probable causes and remedies. Trouble Probable Cause Remedy Scanner does not power on(status display does notilluminate). The power cord is notconnected. Push th...
Page 63 - Calibration target was skewed
7-2 A-61092 September 1999 Trouble Probable Cause Remedy Repeated jamming. The transport system baffleplates and operator-accessibleareas are not firmly closed. Repeat any recent jam clearing ormaintenance procedures, makingcertain all baffle plates are firmlyin place and all operator-accessible are...
Page 64 - The document path
A-61092 September 1999 7-3 Clearing thedocument path If a document becomes lodged in the scanner transport system, thesystem stops running and a message appears in the status display. A document can become lodged in the transport system when: • Documents are not fed straight (skewed). • Documents ar...
Page 65 - Clearing documents
7-4 A-61092 September 1999 Clearing documents Follow the steps below to clear the document path: 1. Check each transport area (Areas A through F) for documents lodged in the document path. You only have to remove the jammeddocument(s). The Jog feature places the rest of the documents inthe exit hopp...
Page 67 - Grasp the lower roller assembly handle (as shown) and slide the
7-6 A-61092 September 1999 The lower rollerassembly area To clear the lower roller assembly area (Area C): 1. Open the top cover. 2. Open the right-side access door. Vertical bafflehandle Lower rollerassembly Baffle plate 3. Remove the imaging guides (not shown in this illustration). IMPORTANT: Use ...
Page 68 - baffle plate. Lower the baffle plate until it stops.; The upper turn area
A-61092 September 1999 7-7 The vertical transportarea To clear the vertical transport area (Area D): 1. Open the top cover. 2. Open the right-side access door. Baffle plate Vertical baffle han 3. Turn the vertical baffle latch handle counterclockwise to unlatch the baffle plate. Lower the baffle pla...
Page 69 - Raise and hold the exit baffle to expose any documents.
7-8 A-61092 September 1999 2. Locate and grasp the upper turn handle. 3. Push the upper turn handle down and lower the baffle plate until it stops. 4. Remove any documents or document pieces. 5. Raise the plate into its original position. Turn the vertical baffle latch clockwise to lock the baffle p...
Page 70 - Accessories
A-61092 September 1999 8-1 8 Accessories This chapter provides a list of available accessories for the Kodak Digital Science Document Scanner 9500. Operating instructions for most ofthese accessories can be found in this chapter. Other accessories are available but do not necessarily require anyspec...
Page 71 - Supplies; Endorser
8-2 A-61092 September 1999 • Super12 Document Printer — provides easy installation and maintenance of print cartridges for 12-character printing of customer-specified information on documents. CAT No. 816 4865 • Document Image Manager Accessory — this accessory provides skew detection and correction...
Page 72 - Parts and tools; Order Number
A-61092 September 1999 8-3 Parts and tools The following parts and tools are needed to properly maintain yoursystem. NOTE: Field Engineers/Specialists are not authorized to order theseitems; they should be ordered by the customer. Part/Tool Order Number Upper Imaging Guide 964365 Lower Imaging Guide...
Page 73 - Using the Bar Code Reader
A-61092 September 1999 8-5 Using the Bar Code Reader The Bar Code Reader provides a hands-off method of data entry,eliminating the need to manually enter data found on document(s). Barcode image(s) are read, decoded, and converted to a data string of ASCIIcharacters. The ASCII data string is placed ...
Page 74 - Bar code types; Code Type
8-6 A-61092 September 1999 Bar code types During installation, the type of bar code used is defined for eachmode. The Bar Code Reader is capable of reading and decodingthree different types of bar codes. • Code 3 of 9 — also known as Code 39, is a widely used code in which 9 bars or spaces comprise ...
Page 75 - Before you begin
A-61092 September 1999 8-7 Bar codeplacement Bar codes must appear with the bars perpendicular to the leading edge ofthe document: Leading edge(fed into transport first) Trailing edge In addition, the following must be true: • The bar code must be at least 0.25 in. (6.3 mm) from the leading edge of ...
Page 79 - To use the Evaluate option:
A-61092 September 1999 8-11 Using theEvaluate option Use the Evaluate option when you want to measure the quality of the barcodes being used by evaluating specific bar code characteristics. The Evaluate option allows you to perform a Static Bar Code Evaluationtest or a Dynamic Bar Code Evaluation te...
Page 80 - Using the Imaging Station; To place the bar code under the imaging station:
8-12 A-61092 September 1999 Using the Imaging Station To place the bar code under the imaging station: 1. Open the right-side access door. 2. Grasp the end of the upper imaging guide and carefully slide the imaging guide out of its track. Right-sideaccess door Upperimaging guide Lowerimaging guide U...
Page 82 - Enter the distance from the leading edge of the document to the
8-14 A-61092 September 1999 Dynamic bar codeevaluation Dynamic Bar Code Evaluation allows you to verify the speed of the BarCode Reader and how well your Bar Code Reader is working. Thistest is performed with the transport on. Follow the procedures belowto perform the Dynamic Bar Code Evaluation tes...
Page 83 - Action: Verify the type of bar code placed under the scan head.; The bar code was not positioned properly under the scan head.; Action: Verify the position of the bar code placed under the scan; The bar code quality is poor.; New — the measure of the smallest Narrow-Element Width.
A-61092 September 1999 8-15 Evaluating testresults After the bar code has been placed under the scan head (when usingthe Static Bar Code Evaluation method) or the bar code document hasbeen fed into the transport (when using the Dynamic Bar CodeEvaluation method), the following message will be displa...
Page 84 - NEW
8-16 A-61092 September 1999 Reflectance Fields (Grades A through F) Contrast — a comparison of the darkest element and the lightestelement of the bar code. MOD — Modulation. A measure of the consistency of the overall bar codeprint clarity (all elements), specifically the occurrence of spots (in spa...
Page 88 - The first time the test is run, the two percentages will be the same.; When the test is finished, press C to return to normal operation, or
8-20 A-61092 September 1999 The first time the test is run, the two percentages will be the same. If the Current percentage is significantly lower than the Historicalpercentage, this indicates any reduction in the overall read rate maybe caused by a deficiency in the bar codes being used. Perform th...
Page 89 - Using the Check Feeder / Check Stacker
A-61092 September 1999 8-21 Using the Check Feeder / Check Stacker The check feeder/check stacker provides continuous feeding of small-sized documents; such as, checks. Using the checkfeeder To use the check feeder, follow the procedures below: NOTE: Thick documents may be processed with the check f...
Page 92 - smooth stacking of documents.
8-24 A-61092 September 1999 Using the checkstacker The check stacker provides efficient stacking of small documents. During installation, modes are defined for use with specific applications.The check stacker operating mode is defined for each mode. One of two operating modes may be selected: • Cont...
Page 93 - Using the Endorser; The; Die styles; The following endorsement styles are available:
A-61092 September 1999 8-25 Using the Endorser The Kodak Imagelink Endorser automatically imprints endorsements on the back of documents (with a variety of die stamp styles) as they passthrough the transport system. During installation, modes are defined for use with specific applications.The Endors...
Page 94 - The correct date and code number is specified.
8-26 A-61092 September 1999 Before you begin Before feeding documents requiring an endorsement, verify thefollowing: 1. The correct die drum is installed. 2. A new ink roller is installed (if print quality is not acceptable). 3. The correct date and code number is specified. 4. The feeder side guide...
Page 100 - Using the Footswitch
A-61092 September 1999 8-33 Using the Footswitch The Kodak Digital Science Footswitch provides a hands-off method of changing document image levels or performing commonly usedfunction(s). You can change a document image level or perform acommonly used function simply by pressing, pressing and holdin...
Page 103 - Using the Patch Reader; Patch types; Patch III — assigns a Level 3 to the
A-61092 September 1999 8-37 Using the Patch Reader The Patch Reader controls document level changes by automaticallysensing a predefined patch code and changing the document levelaccordingly. During installation, modes are defined for use with specific applications.Patch reading may be enabled or di...
Page 104 - Patches may appear parallel to the leading edge of the document:
8-38 A-61092 September 1999 Patch codeplacement Patches may appear parallel to the leading edge of the document: Leading Edge(fed into the transport first) Patches may also be placed perpendicular to the leading edge of thedocument (in which case, they are called end-fed patches): Leading Edge(fed i...
Page 107 - Modes; Linked modes
A-61092 September 1999 A-1 Appendix A Basic Concepts This appendix provides the basic concepts associated with scanningdocuments. Modes The scanner offers 18 modes that can be defined for a particularapplication or group of applications. When you select a mode for use with a particular application, ...
Page 108 - Image addresses
A-2 A-61092 September 1999 • Assume that in Mode 12: − The index format is three-level. − The image address Level 3 field length is 2 characters; the image address Level 2 field length is 2 characters; the imageaddress Level 1 field length is 5 characters. − The level rules are: Level 1 followed by ...
Page 109 - Using the Next key; Next or enter function code F97. The cursor will appear over
A-61092 September 1999 A-3 For each mode, regardless of the indexing scheme used, the followingfour fields must be defined during installation: • Field A. A numeric field representing document Level 1. Its value is incremented whenever a document is assigned Level 1. • Field B. A numeric field repre...
Page 110 - Using Function Code F92; Repeat the above process to enter each fixed field character.; Enter function code F92. The entry cursor appears over the first; Enter to place the letter D in the first fixed field character; Press the Up or Down arrow key to enter alpha entry mode.
A-4 A-61092 September 1999 Using Function Code F92 Function code F92 allows you to set or change the image address fixedfield. The number of characters in the image address fixed field is definedduring installation for each mode. Using F92, you will not be allowed toenter more than the predefined nu...
Page 111 - Enter to place the letter E in the second fixed field character; Indexing schemes
A-61092 September 1999 A-5 8. Use the Left or Right arrow key to position the flashing cursor over the letter E. 9. Press Enter to place the letter E in the second fixed field character position. The letters DE appear in the display, with the entry cursorappearing in the next character position. 10....
Page 112 - Single level indexing
A-6 A-61092 September 1999 Single level indexing When using single level indexing, the image address assigned to eachdocument is defined as follows: • Field A (Level 1) is defined as having a field length greater than 0 • Field B (Level 2) is defined as having a field length of 0 • Field C (Level 3)...
Page 113 - Two level indexing
A-61092 September 1999 A-7 Two level indexing When using two level indexing, the image address assigned to eachdocument is defined as follows: • Field A (Level 1) is defined as having a field length greater than 0 • Field B (Level 2) is defined as having a field length greater than 0 • Field C (Leve...
Page 114 - Two level offset indexing
A-8 A-61092 September 1999 Two level offset indexing When using two level offset indexing, the image address assigned toeach document is defined as follows: • Field A (Level 1) is defined as having a field length of 0 • Field B (Level 2) is defined as having a field length greater than 0 • Field C (...
Page 115 - Three level indexing
A-61092 September 1999 A-9 Three level indexing When using three level indexing, the image address assigned to eachdocument is defined as follows: • Field A (Level 1) is defined as having a field length greater than 0 • Field B (Level 2) is defined as having a field length greater than 0 • Field C (...