Page 2 - Contents; User’s Guide; Introduction
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP CONTENTS Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies Contents User’s Guide Introduction About the 8500 printerAbout the online documentationSafety PrecautionsPaper and Image Si...
Page 3 - Troubleshooting
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP CONTENTS Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies Operating the 8500 Printer Looking at the Buttons and LightsWorking with PaperCanceling the continuous printingHandling and...
Page 4 - Site Specifications
CONTENTS PRINTER DRIVER GUIDE SEARCH HELP CONTENTS Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies Troubleshooting (cont.) White or multicolored spots appear on the printsSmudges, smears and fingerprintsPaper does not feed...
Page 5 - CONTENTS
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Introduction Thank you for purchasing the Kodak Professional 8500 digital photoprinter 120V (8500 printer). The 8500 printer is a th...
Page 6 - Printer Features; The 8500 printer includes the following features:; Wide Range of Paper Sizes
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP About the 8500 printer The 8500 printer is the latest model of Kodak Professional’s page sizethermal dye printers. Kodak’s dye-subli...
Page 7 - About the online documentation
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP About the online documentation This manual is comprised of the six sections listed at the right: ● Introduction—describes the 8500 p...
Page 8 - Safety Precautions; Information
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Safety Precautions Information This class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A...
Page 10 - POWER REQUIREMENT; PROTECTIVE MEASURES
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP In the interest of safety, please observe the following precautions: POWER REQUIREMENT This product is designed for operation on 120...
Page 13 - CONNECTING CABLES; INSTALLATION LOCATIONS
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP CONNECTING CABLES Use the power cord supplied with the printer. INSTALLATION LOCATIONS MAINTAIN GOOD VENTILATION Ventilation slots a...
Page 14 - FOR LONG OPERATING LIFE
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP FOR LONG OPERATING LIFE UNSUITABLE MATERIALS FOR THE PRINTER Paint coat flaking and plastic deformation are likely to occur if the u...
Page 15 - OTHER CAUTIONS
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP OTHER CAUTIONS Dust or other foreign matter adhering to the print paper or the sheet car tridge, or deformationresulting from exposu...
Page 16 - Refer to “Kodak Thermal; Paper and Image Sizes; Paper Size
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Paper and Image Sizes The 8500 printer can print on the following sizes and types of KodakProfessional Ektatherm XLS print paper. Re...
Page 17 - Printer Driver; Windows Me
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Printer Driver The printer driver developed for the 8500 printer is based on high-quality Kodak photographic printing methods. The c...
Page 18 - Interfaces; USB
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Interfaces The 8500 printer has standard communication ports.The following interfaces are provided with the printer: ● IEEE-1284 Par...
Page 19 - CONTENTS PRINTER DRIVER GUIDE SEARCH HELP; Setting up the 8500 Printer; refer to
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Setting up the 8500 Printer This section explains how to set up the 8500 printer. The steps are: 1. Finding an appropriate location ...
Page 20 - Finding a Location for the 8500 Printer; Refer
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Allow 15.8 in.(40 cm) to openthe top door Allow 32.3 in. (82 cm)to remove the paper tray 21.0 in.(53.4 cm) Finding a Location for th...
Page 22 - Push toward the inner part.
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Push toward the inner part. Hook the shippinginsert on the printer. Hold the tab. Pull the shipping insertto the center. 5. Remove t...
Page 23 - Loading the Ribbon Cartridge; Handling the Ribbon
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Loading the Ribbon Cartridge The ribbon provides dyes for printing images. The three-color XtraLiferibbon contains enough dye to mak...
Page 24 - Loading the Ribbon Cartridge in the 8500 Printer; Follow these steps to load a ribbon cartridge:
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Loading the Ribbon Cartridge in the 8500 Printer The ribbon cartridge fits easily in the 8500 printer. There is only oneway to corre...
Page 25 - NOTE
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP NOTE : Images remain on the ribbon after printing. If you are workingwith confidential documents, you may need to consideralternate ...
Page 27 - Connecting the Cables; USB port
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Connecting the Cables You must provide the necessary interface cables, either parallel or USB.The 8500 printer has standard communic...
Page 28 - Connecting a Parallel Cable
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Connecting a Parallel Cable To connect a parallel (Centronics) cable: 1. Make sure that your computer is turned off. 2. Connect the ...
Page 29 - Connecting a USB Cable
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP USB port Power cordinlet Connecting a USB Cable To connect a USB cable: 1. Make sure that your computer is turned off. 2. Connect an...
Page 30 - Handling Paper
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Handling Paper Follow these guidelines when you handle the paper: ● Hold the paper by the edges to avoid fingerprints. ● Do not load...
Page 31 - Loading the Paper Tray
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Loading the Paper Tray Refer to " Working with Paper " for complete information about the various types. The paper tray adju...
Page 32 - If necessary, adjust the paper tray to fit the paper you are loading:
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP 2. If necessary, adjust the paper tray to fit the paper you are loading: Move the paper width adjuster to the correct position for...
Page 33 - Place the paper in the tray
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP 4. Place the paper in the tray with the logo side down (asshown in the label on the tray)making sure that the front cornersof the st...
Page 34 - Set the clear cover onto the paper tray.
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP 5. Set the clear cover onto the paper tray. 6. Install the paper tray in the 8500 printer. 7. Raise the stopper.
Page 35 - Installing the Dust Covers; Install the dust covers on the front and back of the 8500 printer.
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Installing the Dust Covers Install the dust covers on the front and back of the 8500 printer. Front: Install the cover as shown belo...
Page 36 - About Printer Initialization; If the 8500 Printer Does Not Initialize
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP About Printer Initialization When you turn the 8500 printer on, it initializes (starts up and performsa self-check) in a few seconds...
Page 37 - Making a Test Print; To make a test print:
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Making a Test Print Making a test print verifies proper 8500 printer setup and operation, andconfirms print quality. To make a test ...
Page 38 - Looking at the buttons and lights
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Operating the 8500 Printer This chapter provides the information you need to operate the 8500printer. It includes: Looking at the bu...
Page 39 - Looking at the Buttons and Lights; The 8500 printer display panel is shown below.; indicator lights; show the status of the 8500 printer:
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP POWER button ONLINE button PRINT button INTERFACE select button OPEN button POWER light ERROR light MEDIA light PARALLEL light USB l...
Page 41 - Working with Paper
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Working with Paper This section describes the paper used with the 8500 printer. It also listshandling and storage guidelines. Therma...
Page 42 - odak Thermal Paper Types, Sizes, and Image Sizes
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP 8.0 x 9.4 203 x 239 mm 8.0 x 10.0 203 x 254 mm K odak Thermal Paper Types, Sizes, and Image Sizes Kodak ProfessionalEktatherm XtraLi...
Page 44 - Canceling the continuous printing; Remove prints from the exit area ONLY AFTER the 8500 printer
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Canceling the continuous printing When printing two or more copies of one image, you can usecontinuous printing. The number of the c...
Page 45 - Store thermal prints in a cool, dry environment free of chemical
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP ● Store thermal prints in a cool, dry environment free of chemical contamination. ● Avoid storing prints at temperatures higher than...
Page 46 - To keep the 8500 printer in good working condition:
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Keeping the 8500 Printer in Good WorkingCondition To keep the 8500 printer in good working condition: ● Keep the 8500 printer clean....
Page 48 - This chapter contains the following sections:
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Troubleshooting This chapter describes the problems that you may occasionally havewith the 8500 printer. It also tells how to resolv...
Page 49 - Light Indications and How to Resolve Them; ERROR light off, MEDIA light red
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP StatusPower OFFInitializingOnline (USB)Online (Parallel)Offline (USB)Offline (Parallel)Transferring dataPrintingCancel continuous pr...
Page 50 - If the Printer Does Not Operate Correctly
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP If the Printer Does Not Operate Correctly You may be able to identify or correct problems yourself. Follow theinstructions for the p...
Page 51 - Clearing a Paper Jam; Front area
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Clearing a Paper Jam Paper and ribbon may occasionally jam in the 8500 printer. Jams aretypically identified when the Error light be...
Page 52 - Clearing a Paper Jam from the Ribbon Cartridge Area; Turn off the 8500 printer.
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Clearing a Paper Jam from the Ribbon Cartridge Area 1. Turn off the 8500 printer. 2. Open the top cover, and remove the ribbon car t...
Page 53 - Pull out the jammed paper.
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP 3. Pull out the jammed paper. NOTE: Be careful not to damage the thermal head at this tim 4. Install the ribbon car tridge, and clos...
Page 54 - Clearing a Paper Jam from the Front Area; Turn off the 8500 printer power.
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Clearing a Paper Jam from the Front Area 1. Turn off the 8500 printer power. 2. Completely remove the paper tray and the front dust ...
Page 55 - Clearing a Paper Jam from the Back Area
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Clearing a Paper Jam from the Back Area 1. Turn off the 8500 printer power. 2. Remove the back dust cover. 3. Remove the paper. 4. I...
Page 56 - Repairing a Torn Ribbon
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Repairing a Torn Ribbon 1. Position the ribbon cartridge with the torn ribbon on a clean place as shown below. Supply spool Office t...
Page 57 - Cleaning the Thermal Head; To clean the thermal head:
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Cleaning the Thermal Head Cleaning the thermal head helps to eliminate lines and streaks on yourprints. CAUTION: Never rub or wipe a...
Page 59 - Repacking the Printer
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Repacking the Printer If you need to ship the printer, pack it as follows: 1. Remove the paper from the paper tray. 2. Open the top ...
Page 60 - Getting Additional Help
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Getting Additional Help Your dealer of Kodak products is the best source for information aboutyour printer and about purchasing supp...
Page 61 - Possible Cause
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Possible Cause Possible Solution The supply spool in the ribbon is empty.The ink ribbon is not set. The ink ribbon is used up. The p...
Page 62 - Possible Cause Possible Solution; ERROR light red, MEDIA light off
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Possible Cause Possible Solution A paper jam occurred. A mechanical error occurred. Clear the paper path. Refer to Clearing a Paper ...
Page 63 - ERROR light red, MEDIA light red
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Possible Cause Possible Solution The paper is not loaded properly. The top cover is open. The paper size in the tray is not thesame ...
Page 64 - 500 Printer does not turn on
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Possible Cause Possible Solution The power is not on. The cables and the power cord are notconnected securely. Check that the power ...
Page 65 - Nothing happens when a job is sent
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Nothing happens when a job is sent Possible Cause Possible Solution Job is processing Printer settings Printer connections Wait to s...
Page 66 - White or colored lines and scratches
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP White or colored lines and scratches White or multicolored spots appear on theprints Possible Cause Possible Solution Dust or dirt h...
Page 67 - Smudges, smears and fingerprints; Irregular shaped and colored areas appear on the prints.; Paper does not feed
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Possible Cause Possible Solution Fingerprints or other oils havecontaminated the paper or ribbon. Replace the contaminated paper orr...
Page 69 - Printer Specifications; Printer dimensions; Space Requirements; Minimum space required with the paper tray inserted:
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Site Specifications Printer Specifications Printer dimensions Width: 17.1 inches (43.4 cm)Depth: 14.1 inches (35.8 cm) excluding pap...
Page 70 - Operating Environment; Ambient operating temperature: 59 to 86; Power Requirements; Power consumption
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Operating Environment Ambient operating temperature: 59 to 86 o F (15 to 30 o C) Relative humidity: 30 to 85% Power Requirements Vol...
Page 71 - Ribbon Type; Kodak Professional 8500 paper tray; Accessories and Supplies; Accessories; Purchase these items through your dealer or distributor.; Ribbons
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Ribbon Type Catalog Number Kodak Professional Ektatherm XtraLife8500 glossy ribbon Kodak Professional Ektatherm Xtralife8500 matte r...
Page 72 - Kodak Professional Ektatherm; Paper; Refer to “Working with Paper”
Introduction Setting up the 8500Printer Operating the 8500Printer Troubleshooting Site Specifications Accessories andSupplies CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Kodak Professional Ektatherm print paper Catalog Number 8.27 x 11.69 in. (210 x 297 mm) 8.5 x 11 in. (216 x 279 mm) 8.5 x 12 in. (21...