KitchenAid KBSD608ESS - Troubleshooting Guide

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KITCHENAID

®

REFRIGERATION LIMITED

WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED

TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the

Customer eXperience Center:

Name, address and telephone number

Model number and serial number

A clear, detailed description of the problem

Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1.

Before contacting us to arrange service, please determine whether your product requires repair. Some

questions can be addressed without service. Please take a few minutes to review the Troubleshooting or

Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional

resources, or visit http://kitchenaid.custhelp.com.

2.

All warranty service is provided exclusively by our authorized KitchenAid Service Providers

. In the U.S. and

Canada, direct all requests for warranty service to:

KitchenAid Customer eXperience Center

In the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized KitchenAid dealer to determine whether another warranty applies.

http://kitchenaid.custhelp.com

TWELVE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

TWO YEAR LIMITED WARRANTY

For two years from the date of purchase, when this major appliance is

installed, operated and maintained according to instructions attached to or

furnished with the product, KitchenAid brand of Whirlpool Corporation or

Whirlpool Canada LP (hereafter “KitchenAid”) will pay for Factory Specified

Replacement Parts and repair labor to correct defects in materials or

workmanship that existed when this major appliance was purchased, or at

its sole discretion replace the product. In the event of product replacement,

your appliance will be warranted for the remaining term of the original unit's

warranty period.

THIRD THROUGH SIXTH YEAR LIMITED WARRANTY

(SEALED REFRIGERATION SYSTEM ONLY)

In the third through sixth year from the date of purchase, when this major

appliance is installed, operated and maintained according to instructions

attached to or furnished with the product, KitchenAid brand will pay for

factory specified replacement parts and repair labor for the following

components to correct non-cosmetic defects in materials or workmanship

in the sealed refrigeration system (includes compressor, evaporator,

condenser, dryer and connecting tubing) that existed when this major

appliance was purchased.

SEVENTH THROUGH TWELFTH YEAR LIMITED WARRANTY

(SEALED REFRIGERATION SYSTEM ONLY - LABOR NOT INCLUDED)

In the seventh through twelfth year from the date of purchase, when this

major appliance is installed, operated and maintained according to

instructions attached to or furnished with the product, KitchenAid brand will

pay for factory specified replacement parts for the following components to

correct defects in materials or workmanship in the sealed refrigeration

system (includes compressor, evaporator, condenser, dryer and connecting

tubing) that existed when this major appliance was purchased.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED

WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service

must be provided by a KitchenAid designated service company. This limited

warranty is valid only in the United States or Canada and applies only when

the major appliance is used in the country in which it was purchased. This

limited warranty is effective from the date of original consumer purchase.

Proof of original purchase date is required to obtain service under this

limited warranty.

1.

Commercial, non-residential or multiple-family use, or use

inconsistent with published user, operator or installation

instructions.

2.

In-home Instruction on how to use your product

3.

Service to correct improper product maintenance or installation,

installation not in accordance with electrical or plumbing codes

or correction of household electrical or plumbing (i.e. house

wiring, fuses or water inlet hoses).

4.

Consumable parts (i.e. light bulbs, batteries, air or water filters,

preservation solutions, etc.).

5.

Damage from accident, misuse, abuse, fire, floods, acts of God

or use with products not approved by KitchenAid.

6.

Repairs to parts or systems to correct product damage or

defects caused by unauthorized service, alteration or

modification of the appliance.

7.

Cosmetic damage including scratches, dents, chips, and other

damage to appliance finishes unless such damage results from

defects in materials and workmanship and is reported to

KitchenAid within 30 days.

8.

Discoloration, rust or oxidation of surfaces resulting from

caustic or corrosive environments including but not limited to

high salt concentrations, high moisture or humidity or exposure

to chemicals.

9.

Food or medicine loss due to product failure.

10.

Pick-up or delivery. This product is intended for in-home repair.

11.

Travel or transportation expenses for service in remote locations

where an authorized KitchenAid servicer is not available.

12.

Removal or reinstallation of inaccessible appliances or built-in

fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands,

countertops, drywall, etc.) that interfere with servicing, removal

or replacement of the product.

13.

Service or parts for appliances with original model/serial

numbers removed, altered or not easily determined.

The cost of repair or replacement under these excluded

circumstances shall be bor ne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A

PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow

limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you

specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

KitchenAid makes no representations about the quality, durability, or need for service or repair of this major appliance other than the

representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this

major appliance, you should ask KitchenAid or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. KITCHENAID

SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation

of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and

you also may have other rights that vary from state to state or province to province.