Page 2 - english
2 english COntents1. WeLCOMe .................................................................................................. 42. PRODUCt OVeRVIeW ........................................................................... 5 2.1 PACKAGE CONTENTS .......................................................
Page 5 - PRODUC T OVERVIEW; PACKAGE CONTENTS
5 english 2. PRODUC T OVERVIEW 2.1 PACKAGE CONTENTS Power adapter telephone cable headband attachment earhook attachment (not supplied in all regions) base headset
Page 6 - HEADSET OVERVIEW
6 english 2.2 HEADSET OVERVIEW Microphone boom arm speaker volume down button speaker volume up button Mute button Mount for wearing-style attachments Recharge contact speaker noise-cancelling microphone LeD indicator Multi-function button
Page 7 - HEADSET AT TACHmENTS; possible for maximum noise-cancelling effect.; Attaching the headband; Attaching the earhook (earhook not supplied in all regions)
7 english 2.3 HEADSET AT TACHmENTS the Jabra PRO 920 headset can be worn in three different wearing-styles: headband, ear hook or neckband. the headband and earhook attachments (earhook not supplied in all regions) are included with the Jabra PRO 920. the neckband attachment can be purchased separat...
Page 10 - OPTIONAL ACCESSORIES; full accessory overview.
10 english 2.5 OPTIONAL ACCESSORIES the following Jabra PRO accessories are available separately. Visit jabra.com for full accessory overview. neckband attachment Replacement earhook, with earbuds Replacement ear cushions Replacement headband attachment Jabra Gn1000 electronic hookswitch adapter (ac...
Page 11 - CONNEC TING TO A DESK PHONE; FOLDABLE BASE STAND
11 english 3. CONNEC TING TO A DESK PHONE 3.1 FOLDABLE BASE STAND the Jabra PRO 920 base stand can be folded into three positions: open, closed and standing position, as illustrated. CLICk
Page 12 - CONNEC T TO DESK PHONE; OPtiOn 1; Desk Phone with Headset Port; OPtiOn 2; Desk Phone with Jabra Link; Refer t; OPtiOn 3; Desk Phone without; or
13 english 12 english 3.2 CONNEC T TO DESK PHONE OPtiOn 1 Desk Phone with Headset Port this type of desk phone has a dedicated headset port (usually at the back of the phone). these phones typically have a button on the front panel for switching between handset and headset.1. Plug the supplied telep...
Page 13 - CONNEC T POWER SUPPLY TO BASE; Dock the headset with the base; base is steady green.
14 english 3.3 CONNEC T POWER SUPPLY TO BASE 1. Plug the power adapter into the port marked on the base. 2. Connect the power adapter to the mains power socket. 3.4 DOCK THE HEADSET Dock the headset with the base Dock the headset. When docked correctly the headset battery will begin charging, if nee...
Page 14 - CONFIGURING THE DESK PHONE AUDIO; SET A CLEAR DIAL TONE
15 english 4. CONFIGURING THE DESK PHONE AUDIO Due to the large range of desk phone brands/models available, a clear dial tone must be set before first-time use of the Jabra PRO 920. setting the clear dial tone will enable the Jabra PRO 920 to function correctly with your specific desk phone. additi...
Page 15 - SET THE mICROPHONE VOLUmE; note
16 english 4.2 SET THE mICROPHONE VOLUmE 1. Put on the headset.2. Get a dial tone by pressing the headset button on the desk phone, or by lifting the desk phone handset. 3. Make a test call. Call a friend or colleague to test your speaking volume. ensure the listener does not adjust their own volume...
Page 16 - HEADSET SPEAKER VOLUmE BUT TONS
17 english 5. jABRA PRO 920 FEATURES 5.1 HEADSET mULTI-FUNC TION BUT TON the multi-function button can answer calls and end calls using a combination of taps, double-taps or presses. Multi-function button Function tap Double- tap Press (hold 1-3 seconds) answer incoming call end current call Rej...
Page 17 - HEADSET mUTE BUT TON; Headset state
18 english 5.3 HEADSET mUTE BUT TON the mute button mutes or un-mutes the headset microphone. Mute button 5.4 HEADSET LED INDICATOR the LeD indicator indicates call status. Led indicator Headset state LED sample (click to view) Headset state LED sample (click to view) Connected headset docked in bas...
Page 18 - HEADSET AUDIO INDICATORS; Audio tone
19 english 5.5 HEADSET AUDIO INDICATORS the headset plays a variety of voice announcements and audio tones to indicate headset status and actions. Audio tone Audio Sample (click to listen) Audio tone Audio sample (click to listen) Power on Microphone muted Power off Call ended button tap battery low...
Page 19 - BASE VISUAL INDICATORS; icon Event; battery charging (slow
20 english 5.6 BASE VISUAL INDICATORS the Jabra PRO 920 base has three LeDs to indicate battery, call status and events. 1 icon Event battery charging (slow flash)Full batteryMedium batteryLow batteryVery low battery (fast flash)sleep mode (slow flash)Unknown battery status Microphone muted active a...
Page 20 - mAKING CALLS, ANSWERING CALLS AND ENDING CALLS; Phone with
21 english 6. CALL mANAGEmENT 6.1 mAKING CALLS, ANSWERING CALLS AND ENDING CALLS Phone with headset port Phone with Jabra Link, or Gn1000 Phone without headset port Make call 1. tap the headset button on the desk phone. 2. Lift headset from docking cradle, or tap the multi- function button. 3. Dial ...
Page 21 - SWITCHING BET WEEN PHONE AND HEADSET; Switch from desk phone to headset; phone will be automatic.; CONFERENCE CALL WITH mULTIPLE HEADSETS; one primary and three secondary headsets.; Connect secondary headset; secondary headset. the audio is now shared between headsets.
22 english 6.2 SWITCHING BET WEEN PHONE AND HEADSET Switch from desk phone to headset 1. Lift headset from docking cradle.2. Do not return desk phone handset to receiver, as this will hang up the call. Switch from headset to desk phone (without Jabra Link or Gn1000) 1. Lift desk phone handset.2. Doc...
Page 22 - ADVANCED jABRA PRO 920 FEATURES; SAFETONETM AUDIO PROTEC TION; PeakStopTM acoustic shock protection; headset will power down to conserve battery.; POWER mANAGEmENT; Auto sleep mode
23 english 7. ADVANCED jABRA PRO 920 FEATURES 7.1 SAFETONE™ AUDIO PROTEC TION safetone™ provides effective hearing protection against potential risks, such as acoustic shock and noise exposure. safetone™ consists of two components, Peakstop™ and Intellitone™ and can be set using the Jabra PRO 920 he...
Page 23 - undocking the headset.; Automatic headset power off; REmOTE CALL CONTROL; or end calls, the desk phone will need to have a Jabra Link or a Gn1000; HOW TO CHANGE THE ADVANCED SET TINGS; indicate the current setting and value. the seven settings are:
24 english battery indicator slow flashing blue. sleep mode will end when docking or undocking the headset. Automatic headset power off after 60 minutes of no link between headset and base, the headset will automatically power off. to power the headset on, tap the multi-function button. 7.5 REmOTE C...
Page 25 - HOW TO RESET ADVANCED SET TINGS; COPY SET TINGS TO mULTIPLE jABRA PRO 920 BASES
26 english flash x6 Remote call control (some phones may not be auto-detected, and will need to be manually configured) auto-detect (Default)Gn1000/RhL/noneJabra IQDhsGMshOptipoint flash x7 Wideband audio Off (default)On 3 End setup mode When finished, simultaneously press and hold both headset volu...
Page 26 - LeD flashes and then release.
27 english 3. Undock the headset and dock in the new base to copy the settings to the new base. the headset LeD will flash 5 times to indicate the settings are being copied, and then will turn solid white when successfully copied to the new base. 4. to copy the settings to multiple bases, repeat ste...
Page 27 - FAQS AND TROUBLESHOOTING
28 english 8. SUPPORT 8.1 FAQS AND TROUBLESHOOTING Q How do i pair my headset with the Jabra PRO 920 base? a Dock the headset with the base to initiate pairing. Pairing will occur automatically, unless the base is currently linked with a primary headset (a headset already paired with the base). alte...
Page 28 - a Up to 8 hours talk time.
29 english Q is it possible to automate calling and answering on my desk phone without using a handset lifter? a Yes, if the desk phone has an electronic hookswitch feature. Check your supplier for compatibility with your phone, and/or consult the support section on www.jabra.com. Q Why does my desk...
Page 29 - TECHNICAL SPECIFICATIONS; Operating environment:; operations also answer and end calls.; Volume control and microphone mute:; button controls on headset.; Microphone boom arm style:
30 english 9. TECHNICAL SPECIFICATIONS 9.1 jABRA PRO 920 HEADSET Operating environment: 0˚C to +40˚C; Up to 95% Rh non-condensing. Call control: Multi-function button support for answer call, end call, reject call, docking operations also answer and end calls. Volume control and microphone mute: but...
Page 30 - HEADSET BAT TERY; Minimum 1000 charge cycles.; Battery standby time:; mATERIALS AND ALLERGIES
31 english 9.2 HEADSET BAT TERY Battery type: Lithium Ion-polymer. Battery capacity: 295 ma/h, typical. Battery talk time: Up to 8 hours. Battery lifetime: Minimum 1000 charge cycles. Battery standby time: at least 36 hours. Operating temperature range: -20˚C to +60˚C. the headset features a tempera...
Page 31 - the Jabra PRO 920 base meets the following specifications.; Fits supplied Jabra PRO 900 series headset.; Desk Phone connections:; supported by default and requires no additional configuration.; PRODUC T DISPOSAL; CE
32 english 9.4 jABRA PRO 920 BASE the Jabra PRO 920 base meets the following specifications. Dimensions: 118 mm x 76 mm x 29 mm. Wireless standard: (Cat - iq) european DeCt and U.s. DeCt. Operating environment: -0˚C to +40˚C; Up to 95% Rh non-condensing. Recharge cradle: Fits supplied Jabra PRO 900 ...
