Page 3 - GETTING STARTED; In This Section
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 3 3 GU-90023610GU Revision 1 1 GETTING STARTED In This Section • Description of Your UMTS Merlin • The UMTS Package • System Requirements • Care of Your UMTS Merlin • Installing MobiLink 2 on Windows 2000 • Windows 2000 detects ...
Page 5 - CARD TRAY ICON
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 5 5 GU-90023610GU Revision 1 NOTE: TO REMOVE YOUR MERLIN, YOU MUST EXIT MOBILINK 2, THEN STOP THE MERLIN USING THE PC CARD TRAY ICON LOCATED IN THE BOTTOM-RIGHT CORNER OF YOUR PC. CLICK THE ICON AND SELECT STOP FROM THE DIALOG B...
Page 6 - INSTALLING MOBILINK 2; Insert the installation CD in the CD drive of your PC.; Read the information and click Next.
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 6 6 GU-90023610GU Revision 1 1.7 INSTALLING MOBILINK 2 This portion of the guide will instruct you how to install the MobiLink 2 software from the Installation CD. 1.7.1 Windows 2000 Installation 1. Insert the installation CD in...
Page 7 - The “License Agreement” window will appear next. See Figure 2.
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 7 7 GU-90023610GU Revision 1 6. The “License Agreement” window will appear next. See Figure 2. FIGURE 2 7. Read the License Agreement and acknowledge your agreement by selecting “I accept the license agreement”. Then click Next....
Page 8 - FIGURE 4
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 8 8 GU-90023610GU Revision 1 10. The "Installing MobiLink 2" window will appear while MobiLink 2 is being installed. See Figure 4. FIGURE 4 11. When the installation is complete, the "InstallShield Wizard Completed&#...
Page 9 - Windows 2000 detects your UMTS Merlin
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 9 9 GU-90023610GU Revision 1 1.7.2 Windows 2000 detects your UMTS Merlin 1. Insert the SIM card into the modem. The SIM card is required to connect to the Network. NOTE: SIM CARD CONTACT POINTS MUST FACE UPWARDS, AND THE ORIENTA...
Page 10 - FIGURE 8
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 1 1 0 0 GU-90023610GU Revision 1 After the Novatel Wireless Parent driver is installed, a “multifunction device” driver will be installed. Additional drivers installed are, the Novatel Wireless Modem Primary Port and the Novatel...
Page 11 - Windows XP Installation; Read the information and click Next
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 1 1 1 1 GU-90023610GU Revision 1 1.7.3 Windows XP Installation 1. Insert the installation CD in the CD drive of your PC. 2. If the auto-run does not start, double-click on the Autorun.exe on the CD. 3. The "Preparing to Inst...
Page 12 - The “License Agreement” window will appear next. See Figure 13.
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 1 1 2 2 GU-90023610GU Revision 1 6. The “License Agreement” window will appear next. See Figure 13. FIGURE 13 7. Read the License Agreement and acknowledge your agreement by selecting “I accept the terms in the license agreement...
Page 14 - Windows XP detects your modem; CALLOUT
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 1 1 4 4 GU-90023610GU Revision 1 1.7.4 Windows XP detects your modem 1. Insert the SIM card into the modem. This is required to connect to the Network. NOTE: SIM CARD CONTACT POINTS MUST FACE UPWARDS, AND THE ORIENTATION NOTCH M...
Page 16 - MOBILINK 2
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 1 1 6 6 GU-90023610GU Revision 1 2 MOBILINK 2 In This Section • Describing MobiLink 2 Software Suite • Starting MobiLink 2 • MobiLink’s Main Window • Using MobiLink 2 to connect to and disconnect from the Network • MobiLink’s 2 ...
Page 17 - Main Display Window
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 1 1 7 7 GU-90023610GU Revision 1 2.2.1 Main Display Window MOBILE VIEW 2.2.2 Main Display Window Description Mobile Links: Active icon selection to change main display, as well as status indication for all the three types of con...
Page 18 - MobiLink 2 Buttons; NOTE: SEE MOBILINK 2'S ONLINE HELP FOR MORE DETAILS ON THE FEATURES
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 1 1 8 8 GU-90023610GU Revision 1 2.2.3 MobiLink 2 Buttons Menu button: Displays the various features of MobiLink 2 Web browser button: Launches your Web browser SMS Client button: Launches MobiLink's SMS client Address Book Clie...
Page 19 - Creating a data session; THE SIM MUST BE ENABLED FOR UMTS AND SMS AS REQUIRED.; Double-click on the MobiLink 2 icon; NOTE: IF YOU ARE NOT PROMPTED FOR A SIM PIN CODE CONTINUE TO STEP 4.
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 1 1 9 9 GU-90023610GU Revision 1 2.2.5 Creating a data session NOTE: PLEASE ENSURE YOU HAVE AN ACTIVE UMTS DATA ACCOUNT WITH A UMTS SERVICE PROVIDER, THE SIM MUST BE ENABLED FOR UMTS AND SMS AS REQUIRED. 1. Double-click on the M...
Page 20 - PROFILE IF NECESSARY.
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 2 2 0 0 GU-90023610GU Revision 1 4. The Merlin will now search for available networks. See Figure 26. FIGURE 26 5. The Merlin will then attempt to "ATTACH" to the network, and if successful, you will see Figure 27. Depen...
Page 21 - Window Step 3 of 3 will appear. See Figure 31.
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 2 2 1 1 GU-90023610GU Revision 1 FIGURE 28 Click New. The Profile Wizard Window Step 1 of 3 will appear. See Figure 29. FIGURE 29 Enter your name of choice for the profile, example, 3G Connection and your APN provided to you by ...
Page 23 - Your Merlin will attempt to connect to the network. See Figure 35.; To disconnect from the network, click the Disconnect button.
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 2 2 3 3 GU-90023610GU Revision 1 6. Select the available profile or a profile that you created from the Active Profile Menu (clicking on V symbol) See Figure 33 above. 7. Click Connect. FIGURE 34 8. Your Merlin will attempt to c...
Page 24 - SENDING AND RECEIVING SMS MESSAGES; FEE BY YOUR WIRELESS PROVIDER; MOBILINK’S SMS WINDOW
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 2 2 4 4 GU-90023610GU Revision 1 3 SENDING AND RECEIVING SMS MESSAGES In This Section • What is SMS • Use The SMS client in MobiLink 2 to send SMS messages • Use the SMS client in MobiLink 2 to read messages This section will as...
Page 25 - Sending SMS Messages
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 2 2 5 5 GU-90023610GU Revision 1 MobiLink SMS Toolbar Description New SMS/Email Message: Creates a new message Delete: Deletes the selected SMS message(s) Reply: Copies the sender field to a new message Forward Copies the messag...
Page 26 - Type your message, and then click Send on the toolbar.; Receiving and Reading SMS Messages; you receive an SMS message. See Figure 40.; Click the Inbox icon in the Folders list.; SMS Notification
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 2 2 6 6 GU-90023610GU Revision 1 4. In the To box, type the phone number of each recipient, separating names with a semicolon (;). To add phone numbers from the Address Book, click the To button and then select the phone number....
Page 27 - DETERMINE MERLIN STATES; Merlin State; See
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 2 2 7 7 GU-90023610GU Revision 1 4 DETERMINE MERLIN STATES In This Section • Determine the current state of your UMTS Merlin, by interpreting the cadence (flashing sequence) and colour of the Light Emitting Diode The Light Emitt...
Page 28 - TIME THE LED DISPLAY WILL CHANGE STATES ACCORDINGLY.
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 2 2 8 8 GU-90023610GU Revision 1 NOTE: WHEN THE MODEM TRANSITIONS FROM ONE STATE TO ANOTHER, THE ACTUAL LED DISPLAY WILL NOT CHANGE IMMEDIATELY, RATHER, IT WILL ONLY CHANGE ONCE THE MODEM HAS CONFIRMED THAT THE NEW STATE IS VALI...
Page 29 - TROUBLESHOOTING; Troubleshooting common problems
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 2 2 9 9 GU-90023610GU Revision 1 5 TROUBLESHOOTING In This Section • Troubleshooting common problems This section will assist you in resolving common problems that might arise during installation or connecting to the network. Pr...
Page 30 - CANNOT INSTALL MOBILINK 2; POSSIBLE CAUSE: YOU DON’T HAVE ADMINISTRATIVE PRIVILEGES
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 3 3 0 0 GU-90023610GU Revision 1 1.1 CANNOT INSTALL MOBILINK 2 POSSIBLE CAUSE: YOU DON’T HAVE ADMINISTRATIVE PRIVILEGES RESOLUTION: Windows 2000 and XP 1. Talk to your system administrator if applicable 2. Log onto your computer...
Page 31 - WINDOW 2
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 3 3 1 1 GU-90023610GU Revision 1 WINDOW 2 5. Expand Modems, Multifunction Adapter and Ports category by clicking on the + sign. See Window 3 WINDOW 3 NOTE: DEVICES HIGHLIGHTED. THEY WILL NOT BE HIGHLIGHTED ON YOUR MACHINE.
Page 32 - PROBLEM: WHEN I RUN THE MOBILINK 2 SOFTWARE, I GET THE MESSAGE “SIM NOT
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 3 3 2 2 GU-90023610GU Revision 1 6. Check and see if you have a yellow exclamation mark or red X on any device. If you do, try the following. • Reboot your PC or • Uninstall and reinstall the drivers (Do not have the Merlin plug...
Page 33 - POSSIBLE CAUSE 1: OUT OF GSM COVERAGE AREA; PROBLEM: CANNOT CONNECT TO NETWORK; POSSIBLE CAUSE 1: INCORRECT SERVER SETTINGS
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 3 3 3 3 GU-90023610GU Revision 1 1.6 PROBLEM: WHEN I RUN MOBILINK 2 SOFTWARE, THE WINDOW “SEARCHING FOR NETWORK” WILL BE DISPLAYED CONTINUOUSLY POSSIBLE CAUSE 1: OUT OF GSM COVERAGE AREA RESOLUTION: RELOCATE TO AN AREA OF COVERA...
Page 34 - WINDOW 5
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 3 3 4 4 GU-90023610GU Revision 1 WINDOW 5 3. Check appropriate boxes if you are using a proxy server. See Window 6 WINDOW 6 POSSIBLE CAUSE 4: DNS SERVER PROBLEMS RESOLUTION 4: Windows 2000 and XP 1. Click Start > Run and type...
Page 35 - WINDOW 7
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 3 3 5 5 GU-90023610GU Revision 1 WINDOW 7 2. At the C prompt type in PING www.nvtl.com • Response: Unknown host www.nvtl.com --- Usually faulty DNS. Call your Network Provider • Response: Pinging nvtl.com [216.65.221.49] with 32...
Page 36 - PRODUCT SPECIFICATION
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 3 3 6 6 GU-90023610GU Revision 1 6 PRODUCT SPECIFICATION In This Section • Technical and Environmental Specifications 6.1 TECHNICAL SPECIFICATION This section outlines the technical and environmental specifications of your Merli...
Page 37 - Environmental specification; Relative Humidity
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 3 3 7 7 GU-90023610GU Revision 1 6.1.1 Environmental specification Operating Temperature 0° Celsius to+55° Celsius Storage Temperature -20° Celsius to +65° Celsius Relative Humidity 95% maximum – Non Condensing Vibration 147 m/s...
Page 38 - SAFETY AND REGULATIONS; IMPORTANT NOTICE; SAFETY HAZARDS
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 3 3 8 8 GU-90023610GU Revision 1 7 SAFETY AND REGULATIONS In This Section • Wireless Communication • Safety and Hazards • Regulatory Information This section will inform you of the important safety measures you should be aware, ...
Page 39 - REGULATORY NOTICES
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 3 3 9 9 GU-90023610GU Revision 1 ¾ Near Medical and life support equipment o Do not operate your modem in any area where medical equipment, life support equipment, or near any equipment that may be susceptible to any form of rad...
Page 40 - DESCIPLINE APPLIED
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 4 4 0 0 GU-90023610GU Revision 1 R&TTE REQUIREMENT DESCIPLINE APPLIED STANDARD Article 3.1(a) Health ICNIRP 1998 European Council Rec. 1999/519 EC Article 3.1(a) Safety IEC 60950-1 Article 3.1(b) EMC EN 301 489-1 EN 301 489-...
Page 41 - Reorient or relocate the receiving antenna
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 4 4 1 1 GU-90023610GU Revision 1 FEDERAL COMMUNICATIONS COMMISSION NOTICE (FCC -- UNITED STATES) Electronic devices, including computers and wireless modems, generate RF energy incidental to their intended function and are there...
Page 42 - APPENDIX A; UNLOCKING A SIMLOCKED MODEM WITH MOBILINK 2
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 4 4 2 2 GU-90023610GU Revision 1 8 APPENDIX A 8.1 UNLOCKING A SIMLOCKED MODEM WITH MOBILINK 2 The term SIMLOCK is often used by the industry when a modem/data card is configured for use only with SIMs of a particular carrier. Te...
Page 43 - PERMANENTLY UNLOCKED.
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 4 4 3 3 GU-90023610GU Revision 1 4. After approximately 30 seconds MobiLink will request that you enter the SIM PIN again. As in step 2 . See Figure 41 above. Enter PIN code in the box and click OK. 5. After a little while the M...
Page 44 - DOCUMENT CONTROL; REVISION CONTROL
U U 6 6 3 3 0 0 U U S S E E R R M M A A N N U U A A L L P P A A G G E E 4 4 4 4 GU-90023610GU Revision 1 9 DOCUMENT CONTROL REVISION CONTROL Revision Number Revision HistoryRev 1 Initial Release
