IBM DS3200 Storage Subsystem - Manual

Replacing the drives one at a time. . . . . . . . . . . . . . . . 80 Replacing a power supply . . . . . . . . . . . . . . . . . . . . . 82Replacing a battery . . . . . . . . . . . . . . . . . . . . . . . 87Replacing the memory cache DIMM . . . . . . . . . . . . . . . . . 89 Removing the DIMM . . . ....

Figures 1. Example of DS3200 serial number label, product name, and machine type and model number locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2. DS3200 hot-swap drive bays and bezels . . . . . . . . . . . . . . . . . . . . . . 7 3. Bezel (left side) . . . . . . . ...

50. Removing a battery unit from the controller . . . . . . . . . . . . . . . . . . . . . 8851. Memory cache DIMM location . . . . . . . . . . . . . . . . . . . . . . . . . . 8952. Removing a controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9053. Removing the battery from the con...

Tables 1. Features and operating specifications. . . . . . . . . . . . . . . . . . . . . . . . 42. Software and firmware levels for the DS3200 storage subsystem . . . . . . . . . . . . . 123. DS3200 weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134. DS3200 component weights. ...

Safety Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit produc...

Important: Each caution and danger statement in this document is labeled with anumber. This number is used to cross reference the English-languagecaution or danger statement with translated versions of the caution ordanger statement in the IBM Systems Safety Notices document. For example, if a cauti...

DANGER Rack-mounted devices are not to be used as shelves or work spaces. (L002) Safety xiii

DANGER Multiple power cords. The product might be equipped with multiple powercords. To remove all hazardous voltages, disconnect all power cords. (L003) 1 2 or ! 1 2 xiv System Storage DS3200 Storage Subsystem: Installation, User’s, and Maintenance Guide

DANGER When working on or around the system, observe the following precautions: Electrical voltage and current from power, telephone, and communicationcables are hazardous. To avoid a shock hazard: v Connect power to this unit only with the provided power cord. Do notuse the provided power cord for ...

CAUTION: or >18 kg (39.7 lb) or 18-32 kg (39.7-70.5 lb) The weight of this part or unit is between 18 and 32 kg (39.7 and 70.5 lb). Ittakes two persons to safely lift this part or unit. (C009) xvi System Storage DS3200 Storage Subsystem: Installation, User’s, and Maintenance Guide

Chapter 1. Introduction This chapter describes the operating specifications, features, and components ofthe IBM ® System Storage ™ DS3200 storage subsystem (hereafter referred to as DS3200 or storage subsystem ). This chapter also includes an inventory checklist and important information aboutbest p...

Use Table 9 on page 110 to keep a record of the hard disk drives that are installedin or attached to the DS3200. This information can be helpful when you installadditional hard disk drives or if you have to report a hardware problem. Make acopy of this table before you record information in it, in c...

Features and operating specifications Table 1 contains a summary of the features and operating specifications of theDS3200. Depending on your DS3200 model, some features might not be available,or some specifications might not apply. Table 1. Features and operating specifications General: v Modular c...

6. On the “My support” page, click the Edit profile tab; then, click Subscribe to email . 7. In the menu, select Storage . 8. On the next page, select the check boxes for the following items: v Please send these documents by weekly email v Downloads and drivers v Flashes v Any other topics that you ...

v A storage subsystem in an optimal state should recover automatically from anunexpected shutdown and unattended simultaneous restoration of power tosystem components. After power is restored, call your IBM technical-supportrepresentative if any of the following conditions occur: – The storage subsy...

Attention: 1. After you remove a drive from a bay, wait 70 seconds to allow the drive to spin down before you replace or reseat the drive . Failure to do so might causeunpredictable results. 2. Never hot-swap a drive when its associated green activity LED is flashing or its associated amber fault LE...

Figure 5 shows a single-controller DS3200 without the optional SAS host portadapter installed. Figure 6 shows a dual-controller DS3200 with the optional SAS host port adapter installed in each controller. Power supply and fans The storage subsystem has two removable power-supply units. Each power-su...

Figure 8 shows the airflow through the storage subsystem. Battery units Each RAID controller contains 512 MB of cache memory (or more, if you haveupgraded the memory). It also contains a sealed, rechargeable lithium ion batterythat maintains data in the cache for up to 3 days in the event of a power...

Software and firmware support code upgrades To enable support for the DS3200, you must make sure that your system software and firmware are at the levels shown in Table 2, or later. Note: SATA hard disk drive support requires that the DS3200 controller and anystorage expansion enclosures are at the ...

Drive Enclosure v ESM firmware version Specifications The specifications of the DS3200 are listed in Table 1 on page 4. This sectionprovides additional site specifications for the DS3200 storage subsystem. Beforeyou install the storage subsystem, you must either make sure that your plannedinstallati...

Table 3. DS3200 weights (continued) DS3200 Weight Maximum 1 Empty 2 1 Chassis with all components and 12 hard disk drives. 2 Chassis without components and hard disk drives but with front cage frame, midplane, and hard disk drive filler panels. Table 4. DS3200 component weights Unit Weight Hard disk...

Chapter 2. Installing the storage subsystem This chapter provides the information about installing the storage subsystem into arack cabinet. Before you begin the installation, review the safety information in “Safety” on pagexi and “Handling static-sensitive devices” on page 19. “Installation overvi...

If an item is missing or damaged, contact your IBM marketing representative orauthorized reseller. Instructions for installing the DS3200 in a rack cabinet are provided in the Rack Installation Instructions . To connect your DS3200 to other devices, use the following options, which must bepurchased ...

Attention Before you power-on the storage subsystem, it must contain at least fourdrives. If at least four drives are not installed in each attached storageexpansion enclosure and in the DS3200 storage subsystem, when youpower-on the DS3200 and its attached storage expansion enclosures,your standard...

v While the device is still in its static-protective package, touch it to an unpaintedmetal part of the system unit for at least 2 seconds. This drains static electricityfrom the package and from your body. v Remove the device from its package and install it directly into your system unitwithout set...

v Rack power jumper cords that come with the DS3200 v Rack-mounting hardware that comes with the DS3200 v SAS cables (1-meter or 3-meter) Preparing the site This section lists the floor space requirements and weight information for theDS3200. For information about interface cables and connections, s...

Chapter 3. Cabling the storage subsystem After the storage subsystem is installed in its permanent location, you must cable itto hosts, drives, and other external devices, depending on your hardwareconfiguration. SAS controller connectors Figure 13 shows controller A, the host ports, and the drive e...

Enclosure ID settings The controller automatically sets the enclosure ID number. You can change thesetting through the storage management software, if necessary. Both controllerenclosure ID numbers are identical under normal operating conditions. The allowable range of enclosure ID settings is 0 thr...

Attention: To avoid damage to the SAS cables, consider the following precautions: v When you route the cable along a folding cable-management arm, leave enoughslack in the cable. v Route the cable away from places where it can be damaged by other devices inthe rack cabinet. v Do not put excess weigh...

To remove a mini-SAS cable, complete the following steps: 1. Put one finger into the hole on the blue plastic tab on the mini-SAS connector and gently pull on the tab to release the locking mechanism. 2. As you pull on the tab, pull out the connector to remove it from the port. Connecting storage ex...

System Storage DS3000 Support CD. Incorrect drive migration might cause loss of configuration and other storage subsystem problems. Contact your IBMtechnical-support representative for additional information. Redundant drive channel pair Each RAID controller on the DS3200 has a drive expansion chann...

Overview of steps to connect storage expansion enclosures to astorage subsystem To connect storage expansion enclosures to the storage subsystem, complete thefollowing steps: 1. Follow the instructions in the Installation, User's, and Maintenance Guide for your storage expansion enclosure and the Ra...

Upgrading a single-controller to a dual-controller when there is noattached EXP3000 enclosure If you are upgrading a single-controller DS3200 storage subsystem to adual-controller DS3200 storage subsystem and there are no EXP3000 storageexpansion enclosures attached to the DS3200 storage subsystem, ...

Connect an Ethernet cable from the management station to the Ethernet connectoron controller A on the rear of the storage subsystem. For a dual-controller storagesubsystem, you can connect a second Ethernet cable from the management stationto the Ethernet connector on controller B. Figure 23 shows t...

To connect a SAS host bus adapter (HBA) to the DS3200 storage subsystem,complete the following steps: 1. Connect a SAS cable from the DS3200 RAID controller host port to the SAS HBA that is in the host. Figure 13 on page 23 shows the location of the DS3200host ports. 2. Create a redundant host conne...

Direct-attached dual-controller connections The following illustration shows a direct-attached SAS connection from eachcontroller to a single HBA in the same host (redundant host connection). Host system with dual host adapter DS3200 Figure 29. Dual-controller direct-attached connection to two HBAs ...

The following illustration shows multiple redundant direct-attached SAS hostconnections. This configuration is also the configuration to use for a dual-nodecluster configuration. Overview of installing an IBM BladeCenter configuration to connect toa DS3200 This section gives an overview and guidelin...

3. Install the IBM BladeCenter SAS Connectivity Modules in the I/O bays in BladeCenter unit. See the documentation that comes with the SAS connectivitymodules for installation requirements and procedures. 4. Go to “Connecting BladeCenter hosts to the DS3200.” Connecting BladeCenter hosts to the DS32...

Figure 32 shows an example of a DS3200 that is connected to one BladeCenterunit. Cabling the DS3200 power supplies To connect the DS3200 power-supply cords, complete the following steps: 1. Connect a power cord to a power supply in the DS3200. 2. Attach the power cord to the strain relief guide that...

Chapter 4. Operating the storage subsystem This chapter describes operating procedures for the DS3200. To ensure optimal operation of the storage subsystem, see “Best practicesguidelines” on page 6. Performing the DS3000 Health Check process The DS3000 Health Check process is a sequence of suggested...

each storage enclosure powers-on, the green and amber LEDs on the front andrear of the storage expansion enclosure turn on and off intermittently. The cachebattery backup self-test might take up to an additional 15 minutes to becompleted. During this time, the LEDs on the front and rear of the stora...

Before any planned system shutdown or after any system additions, removals, ormodifications (including firmware updates, logical drive creations, storagepartitioning definitions, hardware changes, and so on), save the storage subsystemprofile as explained in the DS3000 Storage Manager guide for the ...

For example, the recovery procedure for a PFA flag (impending drive failure) on adrive varies depending on the drive status (hot spare, unassigned, RAID level,current logical drive status, and so on). Depending on the circumstances, a PFAflag on a drive can indicate a high risk of data loss (if the ...

Attention: Failure to observe the limitations, prerequisites, sequences, and dependencies in the readme file might result in a loss of data access. Unless the readme file contains special requirements for the sequence in which youupgrade firmware, perform firmware upgrades in the following sequence:...

Checking the LEDs The LEDs indicate the status of the storage subsystem and components. GreenLEDs indicate a normal operating status; amber LEDs (needs attention) indicate apossible failure; a blue LED on a component indicates that it is safe to remove thatcomponent. The DS3200 also has a blue syste...

Turning off the storage subsystem The DS3200 is designed to run continuously. After you turn it on, do not turn it off.Turn off the power only in the following situations: v Instructions in a hardware or software procedure require that you turn off thepower. v An IBM technical-support representative...

c. When the recovery procedure is completed, click Recheck in the Recovery Guru. This action runs the Recovery Guru again to make sure that theproblem is corrected. d. If the problem has not been corrected, contact your IBM technical-support representative. Do not turn off power until all problems a...

v No: Go to step 6. 6. Turn off both power switches on the DS3200 (see Figure 33 on page 47) and then power-off all connected storage expansion enclosures. Wait 1 minute andthen turn on power to all connected storage expansion enclosures. While a storage expansion enclosure powers-on, the LEDs on th...

Cache memory Cache memory is memory on the RAID controller that is used for intermediate storage of read and write data on the DS3200 RAID controllers. Using cachememory can increase system performance. The data for a read operation from thehost might be in the cache memory from a previous operation...

If the battery fails the learn-cycle test, the battery fault LED is lit, indicating a batteryfault, and a Defect Battery error message is displayed in the event log. In the Storage Manager software, if the battery age timer indicates that the batteryis 2 years old, but the battery is not reported as...

Chapter 5. Replacing components This chapter contains information about replacing the storage subsystemcomponents. It also contains information about installing an optional SAS host portadapter in a RAID controller. Attention: Always replace a failed component as soon as possible. The Recovery Guru ...

3. Disconnect all attached interface cables from the failed controller. Be sure to label each cable so that you can reconnect it correctly. 4. Remove the controller from the chassis. a. On the left side of the controller, press the orange release tab to the right just enough to release the handle; t...

4. Start the command-line interface; then, enter the following command to change controller A from simplex (single-controller) mode to duplex (dual-controller)mode: Smcli ctlr_A_IP_address -c "set storageSubsystem redundancyMode=duplex;" 5. Shut down the storage subsystem, and then start it ...

12. Make sure that all storage expansion enclosure connections with each other have been completed (see the dual-controller topologies in “DS3200 storagesubsystem drive cabling topologies” on page 28); then, connect the SAS driveexpansion cable from the right ESM in the last storage expansion enclos...

19. Check the LEDs on the new controller to make sure that the controller is fully operational. 20. Use the DS3000 Storage Manager Subsystem Management window to check the status of all components in the storage subsystem. v If the new controller is online and the DS3000 Storage Manager SubsystemMan...

15. Verify the state of the LEDs on the newly inserted controller. See “Controller LEDs” on page 53. You can also use the DS3000 Storage ManagerSubsystem Management window to identify any new faults. Do any storagesubsystems have a fault (Needs Attention) status? v Yes: Click Recovery Guru in the Su...

Attention Before you power-on the storage subsystem, it must contain at least fourdrives. If at least four drives are not installed in each attached storageexpansion enclosure and in the DS3200 storage subsystem, when youpower-on the DS3200 and its attached storage expansion enclosures, yourstandard...

Removing a hard disk drive To remove a hot-swap hard disk drive, complete the following steps. Note: The hard disk drive comes installed in a drive tray. Do not attempt to detachthe drive from the tray. 1. Use Table 9 on page 110 to record the location and identify the hard disk drives. Record this ...

Installing a hard disk drive Except during the DS3200 storage subsystem initial power-on, you can add harddisk drives while the storage subsystem is turned on and running. To installhot-swap hard disk drives in the storage subsystem, complete the following steps. Attention: After you remove a drive,...

8. Make sure that the drive is shown in the DS3000 Storage Manager Subsystem Management window. Note: If you are replacing more than one hard disk drive, replace only one drive ata time. Replacing multiple drives This section provides guidelines for upgrading the drives in the storage subsystem.Read...

v Which method most closely matches the recommended drive upgrade procedurethat is provided in the operating-system or storage-management softwaredocumentation. v Which RAID level is used on the affected drives (RAID 0 requires you to replaceall the drives at the same time). v How much downtime is a...

enclosures, turn on the power-supply switches on the rear of the storagesubsystem. You must turn on both power-supply switches to take advantage ofthe redundant power supplies. 10. Check the green drive activity LEDs and the amber drive fault LEDs above the new drives. Make sure that the drive activ...

9. When reconstruction is finished on the new drive, repeat step 5 on page 81 through step 8 on page 81 for each additional drive that you want to install. 10. Use the DS3000 Storage Manager software to configure the additional space on the new drives. Replacing a power supply (L003) 1 2 or ! 1 2 Th...

v Make sure that the power cord is working and fully seated into the electricalreceptacle and the power supply ac connector. v Reinstall the power-supply unit. If these tasks do not solve the problem, contact your IBM technical-supportrepresentative. 20. Complete any remaining Recovery Guru procedur...

8. Insert the controller into the chassis: a. Slide the controller into the empty controller bay in the storage subsystem. Make sure that the handle is pulled straight out as you slide the controllerinto the bay. b. Make sure that the guide pins on the side of the controller fit into the notches on ...

4. Remove the DIMM from the connector. a. Wait 60 seconds before you proceed, to allow any residual charge to drain from the controller. b. Open the retaining clip on each end of the DIMM connector. c. Lift the DIMM out of the connector. 5. If the DIMM is functional (not failed), place the DIMM in a...

Replacing the bezels The left bezel contains the LEDs; the right bezel contains the hard disk driveidentification information. See the illustrations in “Disk drives and bezels” on page 7. Removing the bezels To remove either the left or right bezel, complete the following steps: 1. If the DS3200 is ...

Replacing the release tab on a controller or power supply The miscellaneous hardware kit contains two replacement release tabs: one for apower supply and one for a controller or controller filler panel. Obtain amiscellaneous hardware kit if you have to replace a release tab (see Table 6 onpage 106)....

4. Close the handle to move it out of the way. The following illustration shows how to remove the release tab on a powersupply. 5. Use a #1 or #0 Phillips screwdriver to remove the screw that secures the release tab to the controller or power supply; then, remove the release tab.Save the screw to in...

Chapter 6. Solving problems This chapter contains information to help you solve some of the simpler problemsthat you might have with the storage subsystem. It describes the problemindicators, error messages, and suggested actions. For instructions for obtaining service and technical assistance for t...

Chapter 7. Parts listing, DS3200 storage subsystem The replaceable components that are available for the DS3200 storage subsystemare described in this chapter. To check for an updated parts listing on the Web,complete the following steps: 1. Go to http://www.ibm.com/servers/storage/support/. 2. On t...

Table 6. Parts listing for DS3200 Index Description CRU partnumber(Tier 1) CRU partnumber(Tier 2) FRUpartnumber 1 Chassis and midplane assembly 39R6545 2 Bezel kit - chassis 39R6546 3 Filler panel, hard disk drive 39M4375 4 Hard disk drive varies 5 2U rail kit 39R6550 6 Power supply, ac 42C2140 7 Fi...

Appendix A. Records Whenever you add optional devices to the DS3200, be sure to update theinformation in this appendix. Accurate, up-to-date records make it easier to addother devices and provide needed data whenever you contact your IBMtechnical-support representative. Identification numbers Record...

Hard disk drive locations Use Table 9 to keep a record of the hard disk drives that are installed in or attachedto the DS3200. This information can be helpful when you install additional hard diskdrives or if you have to report a hardware problem. Make a copy of this table beforeyou record informati...

Storage subsystem and controller information record Table 10 provides a data sheet for recording storage subsystem names,management types, Ethernet hardware addresses, and IP addresses. Make a copyof this table and complete the information for your storage subsystems andcontrollers. Use the informat...

Appendix B. Getting help and technical assistance If you need help, service, or technical assistance or just want more informationabout IBM products, you will find a wide variety of sources available from IBM toassist you. This section contains information about where to go for additionalinformation...

You can find service information for IBM systems and optional devices athttp://www.ibm.com/systems/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage,configuration, and software problems with System x and xSeries servers,BladeCent...

Appendix C. Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document inother countries. Consult your local IBM representative for information on theproducts and services currently available...

Adobe and PostScript are either registered trademarks or trademarks of AdobeSystems Incorporated in the United States and/or other countries. Cell Broadband Engine is a trademark of Sony Computer Entertainment, Inc., in theUnited States, other countries, or both and is used under license therefrom. ...

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European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU CouncilDirective 2004/108/EC on the approximation of the laws of the Member Statesrelating to electromagnetic compatibility. IBM cannot accept responsibility for anyfailure to sati...

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