IBM C79EGMST - Manual

Infrared Communication Problems . . . . . . . . . . . . . . . 131 An Audio or a Telephony Problem . . . . . . . . . . . . . . . 132 A Universal Serial Bus (USB) Problem . . . . . . . . . . . . . 132 A Modem Problem . . . . . . . . . . . . . . . . . . . . . . . . 133 PC Card Problems . . . . . . . . ...

About This Book This book contains information that will help you operate the IBM ThinkPad 600 computer. Be sure toread the ThinkPad Setup Guide and Chapter 1 of this book before using the computer. Appendix A, "Features and Specifications," describes the features and specifications associat...

Safety Information Electrical Safety Notice Note: In the U.K., by law: The telephone line cable must be connected after thepower cord. The power cord must be disconnected after thetelephone line cable. DANGER Electrical current from power, telephone, andcommunication cable is hazardous. To avoid sho...

Laser Compliance Statement The CD-ROM drive of the IBM ThinkPad 600 computer is a laserproduct. The CD-ROM drive's classification label (shown below) islocated on the top of the drive. CLASS 1 LASER PRODUCTLASER KLASSE 1LUOKAN 1 LASERLAITEAPPAREIL A LASER DE CLASSE 1KLASS 1 LASER APPARAT The CD-ROM ...

xvi IBM ThinkPad 600 User's Reference Title: C79EGMST CreationDate: 02/10/98 09:24:42

Identifying the Hardware Features Identifying the Hardware Features Front View of the Computer 2 IBM ThinkPad 600 User's Reference Title: C79EGMST CreationDate: 02/10/98 09:24:42

Identifying the Hardware Features Rear View of the Computer Bottom View of the Computer 4 IBM ThinkPad 600 User's Reference Title: C79EGMST CreationDate: 02/10/98 09:24:42

System-Status Indicators System-Status Indicators The system-status indicators on the computer show the currentstatus of your computer by their on or off states and colors (greenand orange). Each indicator is identified with a symbol. Thefollowing shows the location and the meaning of each icon: 6 I...

Distinctive Functions of Your Computer Functions of Your Computer This section includes the following topics: Keyboard functions UltraslimBay ThinkPad utilities Online book Keyboard Functions Your computer's keyboard has the following functions: TrackPoint Fn key Numeric keypad TrackPoint The keyboa...

Distinctive Functions of Your Computer The TrackPoint pointing device consists of a stick on the keyboardand three click buttons below the keyboard. Movement of thecursor on the screen is controlled by the amount of pressure that youapply to the nonslip cap on the stick in any direction parallel to ...

Distinctive Functions of Your Computer 2 Press the click buttons with either thumb to select anddrag as required by your software. Changing the Cap The cap 1 on the end of the TrackPoint is removable. You can replace it with one of the spares shipped with your computer. For customizing the TrackPoin...

Distinctive Functions of Your Computer Fn Key The Fn key function allows you to change operational featuresinstantly. When you use the following functions, press and hold theFn key 1 ; then press the appropriate function key 2 (F1 to F12, PgUp, PgDn, or BackSpace.) 1 2 The Fn Key Lock Function The f...

Distinctive Functions of Your Computer Feature andicon Key Combination Meaning Volume up + Increase the volume. Volume down + Decrease the volume. Mute + Turn off sound. Note: To turn on the the sound, press Fn + PgUp or Fn + PgDn. Numeric Keypad The keyboard has some keys that, when enabled, work a...

Distinctive Functions of Your Computer UltraslimBay Your ThinkPad 600 computer has an UltraslimBay. You can install the following drives or bezel in the UltraslimBay Diskette drive CD-ROM drive Weight-saver bezel For how to replace the UltraslimBay device “Replacing the UltraslimBay Device” on page ...

Distinctive Functions of Your Computer ThinkPad Utility Programs Your ThinkPad computer has the following utility programs for easyconfiguration: Easy-SetupThinkPad Configuration program This section summarizes these utility programs. Easy-Setup Your computer provides a user-friendly program called ...

Distinctive Functions of Your Computer A submenu is displayed. 4 Change the items you wish to change. 5 Click on Exit to exit from the submenu. 6 Click on Restart to exit from the “Easy-Setup” menu. Your computer restarts. Changing the Screen Color You can change the color of the “Easy-Setup” menu b...

Distinctive Functions of Your Computer The Network button enables or disables the Wake-On-LAN andFlash-Over-LAN function. The Initialize button sets all device settings to the default values. Clicking on the Date/Time button displays the following “Date andTime” submenu. It is used to set the curren...

Distinctive Functions of Your Computer Clicking on the Password button displays the “Password” submenu.It is used to set the power-on password, hard disk password, andsupervisor password. For more information, go to “UsingPasswords” on page 86. Note: An open lock icon shows that a password has not b...

Distinctive Functions of Your Computer To change the startup sequence, do the following: 1 Click on Start up in the “Easy-Setup” menu. The “Startup” submenu appears: Note: The Power-On button sets the startup sequence when thepower switch is set to ON. The Network button sets the startup sequence wh...

Distinctive Functions of Your Computer 2 Click on Power-On in the submenu. The “Power-On” submenu appears: The FDD-1 icon is the diskette drive in the computer, if youhave one. If you don't have a diskette drive in the computerbut you have one in the docking station, that diskette drivebecomes FDD-1...

Distinctive Functions of Your Computer If you are using a startable CD-ROM, select CDROM as the startup device. If you are using a remote program loading (RPL) system through a token-ring card or some other network card, do thefollowing: a Select Network and click on it. The “Speed” menuappears. b I...

Distinctive Functions of Your Computer ThinkPad Configuration Program The ThinkPad Configuration program allows you to set up andcustomize the computer's built-in devices to your needs. Forexample, you can enable or disable a port, switch between yourcomputer's LCD and an external monitor, and set t...

Distinctive Functions of Your Computer To start the ThinkPad Configuration program for Windows NT,Windows 3.1, or OS/2, do as follows. The ThinkPad Configurationwindow on the next page appears. For Windows NT: 1 Click on Start. 2 Move the cursor on Programs and ThinkPad; then clickon ThinkPad Config...

Distinctive Functions of Your Computer For DOS: You can use the ThinkPad Configuration program from the DOSprompt. To start the program, do the following: 1 Click on Start; then the DOS Prompt icon. The DOS prompt window appears. 2 Type PS2 ? at the c: prompt. The “ThinkPad Configuration” online hel...

Distinctive Functions of Your Computer Online Book Your ThinkPad computer features an online book, so that you willalways have key information at your fingertips even if you aretraveling. It contains the following information: Basic: – Using your computer outside your country– Using the audio, infra...

Backing Up Your System Backing Up Your System To back up your system or reinstall the operating system, yourThinkPad computer has the following features. The ThinkPad Customization CDThe Recovery CDThe Diskette Factory program ConfigSafeThinkPad Web site or bulletin board For more information about ...

Backing Up Your System Also, you can recover a device driver if you do not have a CD-ROMdrive and cannot use the ThinkPad Customization CD. With thisprogram, you can create the utility and device driver diskettes for Windows 95 or Windows NT. (To use the Diskette Factory “Using the Diskette Factory”...

Replacing the Battery Pack Replacing the Battery Pack To replace the battery pack, do as follows: 1 Power off your computer . 2 Disconnect the AC Adapter and cables . 3 Close the LCD and turn the computer over . 4 Slide the battery pack latch to unlocked position 1 ; then remove the battery pack 2 ....

Replacing the Battery Pack 6 Gently push the battery pack back into the space; thenslide the battery pack latch to the locked position. You have finished replacing the battery pack. Note: You can replace the battery when the computer is in hibernation mode or when it is powered off. If you are using...

Handling Your Computer Handling Your Computer By using common sense and by following these handling tips, youwill get the most use and enjoyment out of your ThinkPad computerfor a long time to come. Notebook computers are precision machines that require a bit ofcareful handling. Though the IBM Think...

Handling Your Computer When installing your hard disk, diskette, or CD-ROM drive, follow the instructions in this book and apply pressure only whereneeded on the device. Treat your computer like a precision piece of electronic machinery. Retain and store packing materials safely out of reach of chil...

Handling Your Computer Extending Your Computer's Battery Life The amount of battery power consumed by your computer dependson such conditions as the usage frequency, the operatingtemperature, and the period in storage (if unused). The following tipscan help you to extend the life of your battery: If...

Handling Your Computer Ruggedized Mobile Computers Some professionals work in environments that may require specialruggedized features to protect their computers from extremetemperature, humidity, and physical punishment. Construction,public service, distribution, repair service, and utilities are s...

Handling Your Computer 1 Head Keep your head in acomfortable and verticalposition. 2 View Maintain a comfortable viewingdistance of 510–760 mm(20–30 in.). 3 Display Position the display to avoidglare or reflections fromoverhead lighting or outsidesources of light. Keep the display screen cleanand se...

Chapter 2. Extending the Features of Your Computer This chapter provides information about how to customize andextend the ThinkPad features. You can use your computer withexternal devices and increase its memory. Customizing the TrackPoint . . . . . . . . . . . . . . . . . . . . . 44 Increasing Memo...

Customizing the TrackPoint Customizing the TrackPoint You can customize the TrackPoint by doing the following: 1 Open the ThinkPad Configuration program. 2 Click on the TrackPoint button ( ). 3 Click on Properties.... The “TrackPoint Properties” window appears: You can set the following features in ...

Customizing the TrackPoint Using the Sensitivity Page This function adjusts the force required for both cursor movementand Press-to-Select. Slide toward Firm Touch to increase the forceneeded to move the pointer and to activate Press-to-Select. Slidetoward Light Touch to decrease the force needed to...

Customizing the TrackPoint Using the Scrolling Page By clicking on the Scrolling tab, you can set the scrolling propertiesof your TrackPoint. Choose Scrolling or the Magnifying Glass Function Select one of the following radio buttons. – Scrolling This function enables you to navigate easily through ...

Customizing the TrackPoint – Neither This function disables the scrolling and magnifying glassfunctions. Choose Scrolling Method Select one of the following radio buttons. – Press Center Button, then use TrackPoint Holding down the center button on the keyboard allows theTrackPoint to control the sc...

Increasing Memory Increasing Memory Increasing memory capacity is an effective way to make programsrun faster. You can increase the amount of memory in yourcomputer by installing a dual inline memory module (DIMM),available as an option. Different capacities of DIMM are available. You can install a ...

Increasing Memory 3 Loosen the screw on the memory slot cover; then removethe cover . 4 Install the DIMM into the memory slot. Attention To avoid damaging the DIMM, do not touch its contactedge. a Find the notch on the side of the DIMM. b With the notched end of the DIMM toward the right sideof the ...

Increasing Memory 6 Replace the battery pack. 7 Turn the computer over again, power on the computer;then confirm that the new memory size appears at theupper left corner of the screen. For example, if you install the 32-MB DIMM you should see thefollowing: See the next page for how to calculate the ...

Increasing Memory How to Calculate Total Memory Size Calculate your total memory size in kilobytes (KB) by adding theDIMM memory size to the base memory size (32192 KB). Note: 576 KB is reserved by the system. For example, if you installed a 32 MB DIMM, you should haveabout 64 MB. If you installed t...

Upgrading the Hard Disk Drive Upgrading the Hard Disk Drive You can increase the storage capacity of your computer by replacingthe original, built-in hard disk drive with an optional one. You canpurchase the option from your IBM reseller or IBM marketingrepresentative. Note: Replace the hard disk dr...

Upgrading the Hard Disk Drive removed easily. To remove or tighten the securityscrew, use a 2.5-mm Allen wrench. 3 Pull the strap of the hard disk drive to remove the drive. 4 To install the new hard disk drive, do the following: a Insert the new hard disk drive into the bay. Make sureyou connect th...

Replacing the UltraslimBay Device Replacing the UltraslimBay Device You can install the following drives or bezel in the UltraslimBay Diskette drive CD-ROM drive Weight-saver bezel Warm Swap Warm swap means to remove or reconnect a device when thecomputer is in suspend mode. The diskette drive is a ...

Replacing the UltraslimBay Device Warm swap is enabled as a default. To check whether warm swapis enabled, do as follows: 1 Start the ThinkPad Configuration program. See “ThinkPad Configuration Program” on page 24. 2 Click on UltraBay ( ). 3 Make sure that there is a check mark in the Enable IDEdevi...

Replacing the UltraslimBay Device 2 With releasing the UltraslimBay device lock to theunlocked position 1 ; then remove the diskette drive 2 . 3 Insert the CD-ROM drive. 60 IBM ThinkPad 600 User's Reference Title: C79EGMST CreationDate: 02/10/98 09:24:42

Attaching the Diskette Drive Externally Attaching the Diskette Drive Externally Your ThinkPad computer might have been shipped with an externaldiskette drive enclosure. Using this enclosure, you can attach theinternal diskette drive externally. To attach the internal diskette driveexternally, do the...

Attaching the Diskette Drive Externally Removing the Diskette Drive from the Enclosure The diskette drive enclosure has a lock on the bottom. To removethe diskette drive from the enclosure, hold the lock in the unlockedposition and remove the drive. 62 IBM ThinkPad 600 User's Reference Title: C79EGM...

Attaching External Mouse, Keypad, and Keyboard Attaching an External Mouse, Keypad, and Keyboard This section explains how to attach an external mouse, externalnumeric keypad, and external keyboard to your computer. Attaching an External Mouse or Numeric Keypad You can attach an external mouse or nu...

Attaching External Mouse, Keypad, and Keyboard If you want to use both the external numeric keypad and mouse atthe same time, first connect the keypad cable to the computer; thenconnect the mouse cable 1 to the connector at the rear of the keypad. Note: You can remove the keypad cover and use it as ...

Attaching External Mouse, Keypad, and Keyboard When the external keyboard is attached, the following keys are notavailable: Numeric keypad on the computer keyboardExternal numeric keypad Instead, use the numeric keypad on the external keyboard. To attach the external keyboard, turn off the computer,...

Attaching External Mouse, Keypad, and Keyboard Disabling the TrackPoint A mouse other than an IBM PS/2 Miniature mouse require theTrackPoint to be disabled before you can use them. To disable the TrackPoint: For Windows 95: 1 Start the ThinkPad Configuration program. See “ThinkPad Configuration Prog...

Attaching an External Monitor Attaching an External Monitor This section provides information about using the computer LCD andan external monitor. It also provides considerations when using DOSapplications. The LCD of your computer uses thin-film transfer ( TFT) technology or high performance addres...

Attaching an External Monitor 6 Set your monitor type and display device driver asfollows. If you are attaching an SVGA monitor, refer to page 70 forinformation on the supported color depth or resolution. a) Click on the LCD or External Display ( or ) button. b) Click on the Advanced Properties.. bu...

Attaching an External Monitor The DOS Screen Image on the LCD If you use a DOS application that supports only VGA mode(640x480 resolution) with your computer, the screen image mightappear smaller than the display size, as shown: 640 x 480 This is to maintain compatibility with DOS applications. Toex...

Inserting a PC Card Inserting a PC Card This section describes how to prepare to use a PC Card. Your computer has two PC Card slots (upper slot and lower slot) andsupports the following types of cards: PC Card (Type I, Type II, and Type III) CardBus Zoomed Video (ZV) 1 Find the notched edge 1 of the...

Inserting a PC Card 3 Press the PC Card firmly into the connector. Your ThinkPad has PC Card support software calledCardWorks. You can use the PC Card as soon as you insertthe card into the computer. The following window appears andinforms you about the new card: You have completed setting up the PC...

Inserting a PC Card You have to install the PC Card driver. Follow the instructionson the next section. Installing the PC Card Driver You are here because the CardWorks does not have the devicedriver of the PC Card. Install the device driver as follows: 1 Make sure that Have diskette provided by car...

Inserting a PC Card Note: If the CardWorks does not recognize your PC Card and you cannot install the PC Card driver, copy necessary INF files from the PCCard driver (or option) diskette to your c:\WINDOWS\INF directory prior to letting CardWorks detect the PC Card. Removing the PC Card Before remov...

Using a Docking Station Using a Docking Station You can extend the capabilities of your computer by attaching it firstto the SelectaBase 600 port replicator and a docking station. SelectaBase 600 (Port Replicator) Then you can attach (dock) the computer–port replicator–combination to one of the foll...

Using a Docking Station Notes: 1. Depending on the hardware configuration or the operating system, warm docking or hot docking might not be supported. Refer to the user'sguide shipped with these docking stations or a port replicator forinstructions on how to dock your computer to a docking station. ...

Using a Docking Station docking station LCD, indicating that the computer is properlydocked. 4 Turn on the computer. Windows 95 begins to check the status of the docking stationand restarts a couple of times. Follow the instructions thatappear on the screen. During this operation, Windows 95 creates...

Using a Docking Station Undocking When Your Computer is Powered On or in SuspendMode (Hot or Warm Undocking) To undock your computer from the docking station when thecomputer is operating ( hot undocking) or when the computer is in suspend mode ( warm undocking), do the following: 1 Select Start in ...

Using a Docking Station Or: Turn the security key of the docking station to the ejectposition and release the key. An eject request is made to the operating system. It mighttake some time for this eject operation to end. 2 When you hear a beep, turn the security key to the rearagain. Now you can eje...

Using a Docking Station For an IDE device such as a hard disk drive or a CD-ROM drive: 1 Start the ThinkPad Configuration program and click on the Docking Station ( ) button. 2 Add a checkmark on Enable IDE device in the DockingStation, if there is none, and restart the computer. 3 Click on Device M...

Using a Docking Station Setting to 3-Channel IDE Mode 1 Open the ThinkPad Configuration program. 2 Click on the Docking Station ( ) button. 3 Change the IRQ value in IRQ Holder for PCI Steering toa value other than IRQ 11 or 15 (IRQ 9 isrecommended). 4 Select Enable IDE devices. 5 Select Third chann...

Using a Docking Station 8 Select OK in the warning dialog box. The system restarts. If necessary, change the IRQ valueassigned to PCI to 11. The following table shows the relationship between the devices andIRQ values: Legend: 1. P-M: Primary-master 2. P-S: Primary-slave 3. S-M: Secondary-master 4. ...

Chapter 3. Protecting Your Computer This chapter provides information about how to protect yourcomputer from theft or unauthorized use. It also describes how todisplay your personal information, such as your name or address, onthe password prompt screen. Using Passwords . . . . . . . . . . . . . . ....

Using Passwords Using Passwords The password-setting feature helps to prevent your computer frombeing used by others. Once you set a password, a prompt appearson the screen each time you turn on the computer. You must enteryour password at the prompt. You cannot use the computer unlessyou type the c...

Using Passwords Supervisor password The supervisor password is a tool provided for the systemadministrator to control many ThinkPads computers. Thesupervisor password is set by the system administrator and it isnot required for users. Users can start the computer withoutproviding the supervisor pass...

Using Passwords To enter a password, do the following: 1 Type your password. The symbol appears each time you press a key. Don't holddown a key too long, because the same character will beentered continuously. 2 Press the Enter key. An OK appears if you enter the correct password, and an Xappears if...

Using Passwords Note: An unlocked keylock icon indicates the password is notset. 3 Click on the type of password you want to set:Power-On, HDD, or Supervisor. 4 Type your desired appropriate password. Note: You can type a maximum of seven random charactersusing a combination of letters ( A to Z) and...

Using Passwords 5 Press Enter. The “Password Confirmation” screenappears: 6 Type your password again to verify it; then press Enteragain. Note: The following screen appears if you are setting the harddisk or the supervisor password, reminding you to writedown the password and keep it in a safe place...

Using Passwords Changing and Removing a Password This security feature prevents someone from removing a passwordand using your computer. To change or remove a password, do thefollowing: For a Power-On Password or Hard Disk Password 1 Turn off the computer and wait at least 5 seconds; thenturn on the...

Using Passwords For a Supervisor Password 1 Start Easy-Setup. a) Press and hold F1; then turn on the computer. b) Hold F1 until the password prompt appears. 2 Enter the supervisor password. The “Easy-Setup” menu appears. 3 Select Password on the menu. 4 Select Supervisor. To change the password, go ...

Using Passwords 8 Enter the current password and press the Spacebar. 9 Type the new password; then press Enter. Chapter 3. Protecting Your Computer 95 Title: C79EGMST CreationDate: 02/10/98 09:24:42

Using Passwords 10 Type the new password again to verify it; then pressEnter. Note: The following screen appears, reminding you to writedown the password and keep it in a safe place. 11 Press Enter again. 12 Click on Exit; then Restart. The supervisor password has been changed. Your computerrestarts...

Using Passwords 6 Press Enter. The “Password Confirmation” screen appears: 7 Press Enter again. 8 Click on Exit; then select Restart. Your computer restarts. The power-on password has beenremoved. Chapter 3. Protecting Your Computer 97 Title: C79EGMST CreationDate: 02/10/98 09:24:42

Using the Personalization Editor Using the Personalization Editor With the Personalization Editor, you can display such personalinformation as your name and address on the screen each time youpower on your computer. This feature helps you to identify yourcomputer when identical computers are being u...

Using the Personalization Editor To register your name, address, and company on the PersonalizationEditor, do the following: 1 Turn on the computer. 2 Make a backup copy of the DOS, Personalization Utility Diskette using your operating system's diskcopy command. 3 Insert the backup copy of the DOS, ...

Using the Personalization Editor 5 Click on Personal Data and type the necessaryinformation into the boxes. If you want to create the background bitmap, continue with step6; otherwise, go to step 10. 6 Select Background in the “Personalization Editor”window. Windows Paint automatically opens. 7 Draw...

Using the Personalization Editor 11 Insert the backup copy of the DOS, Personalization Utility Diskette. into the diskette drive; then turn on thecomputer. 12 Select Update personalization data at the menuwindow; then follow the instructions on the window. Your data is copied from the DOS, Personali...

Using Locks Using Locks You can attach a mechanical lock to your computer, to help toprevent it from being removed without your permission. Attach a mechanical lock to the keyhole 1 on the left side of the computer; then secure the chain on the lock to a secure stationaryobject. Note: You are respon...

Chapter 4. Solving Computer Problems Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . 104 Hints, Tips, and Limitations . . . . . . . . . . . . . . . . . . . . . 111 Using the Power Management Modes . . . . . . . . . . . . . 113 Using a PC Card with the Docking Station . . . . . . ....

Frequently Asked Questions Frequently Asked Questions This section addresses frequently asked questions. Go to the pageindicated in the following chart and do the specified action. Questions Page How to stop the screen from blanking 105 How to set the infrared port 106 How to set the serial port 106...

Frequently Asked Questions To solve the problems discussed in this section, you need to use theThinkPad Configuration program. To start the ThinkPadConfiguration program, find the ThinkPad icon on the taskbar; thendouble-click on the icon. The ThinkPad Configuration program window appears: Note: You...

Frequently Asked Questions 3 Click on the Serial Port button. 4 Click on Enable. A “Warning” might appear that the hardware resourceis being used by another communication device. 5 Click on Disable Device. Another “Warning” window prompts you to restart yourcomputer. 6 Click on OK. The computer rest...

Frequently Asked Questions Why do I not get the highest possible resolution out of myexternal monitor when I am using the LCD and external monitorat the same time? You can set any resolution for either the ThinkPad LCD orthe external monitor. When you use both at the same time,the resolution of both...

Hints, Tips, and Limitations Hints, Tips, and Limitations This section provides hints, tips, and limitations. For Windows 95: If you are using the Intel USB camera and the system resumes from suspend mode, the USB camera is disabled. To enable it,unplug it and plug it in again. Your computer might n...

Hints, Tips, and Limitations Using the Power Management Modes You can select either the Resume on incoming call option or theHibernate X minutes after suspend option but not both. If youselect one option, the other option becomes gray and cannot beselected. To enable Resume on incoming call, do as f...

Hints, Tips, and Limitations If a USB Device is Disabled If your computer tries to enter suspend mode and the request isrejected, the device in the USB connector might be disabled. If thisoccurs, do a hot-unplug and -plug operation for the USB device. Using a Second CardBus Card If a CardBus Card is...

Hints, Tips, and Limitations Using the NetMeeting Software When you are hanging up a video phone call in NetMeeting, youmight see a Windows exception error message; “ An exception OE has occurred in VxD VWIN32( 1)... ”. This message appears only when you are making a video phone call directly over t...

Troubleshooting Guide Troubleshooting Guide The following chart shows how to find or solve a problem. If a beep sounds, a message appears, or a function-relatedproblem occurs: 1. Find your symptom in the Troubleshooting Charts and try solvingthe problem. “TroubleshootingCharts” onpage 117 2. If you ...

Troubleshooting Charts Troubleshooting Charts If your computer has an error, it often displays a message or an errorcode, or a beep sounds when you power it on. Go through thecharts and look for your problem. If you find the problem, go to thepage indicated and do the specified action. Troubleshooti...

Troubleshooting Charts Error Codes or Messages Note: In the charts, x can be any character. Message Action I 9990301 I 9990302 I 9990305 (Incorrect connection ofthe hard disk drive mightcause these error codesto appear.) Your computer can't find the startup drive. Do the following: 1. Turn off the c...

Troubleshooting Charts Message Action xxxxx KB OK appearsand the computer stops. Have the computer serviced. No Error Codes or Messages Problem Action The screen is blank andyou don't hear any beeps. Note: If you are not surewhether you heard anybeeps, turn the computeroff; then turn it on again,and...

Troubleshooting Charts Input Problems Problem Action The cursor does not moveafter the computerawakens from one of thepower managementmodes. Make sure you followed the instructions in the online book correctly when youinstalled Windows with the Advanced Power Management (APM) option. All or some key...

Troubleshooting Charts Problem Action The scrolling orMagnifying Glass functiondoesn't work. See the General tab page in "Mouse Properties," and make sure that the PS/2TrackPoint driver is loaded. Note: Refer to the README in the TrackPoint driver diskette for driver installation. A number a...

Troubleshooting Charts LCD Problems Problem Action The screen is unreadableor distorted. Make sure that: The display device driver is installed correctly by doing the following: 1. Click on Start and move the cursor to Settings, and Control Panel.2. Double-click on Control Panel, and then Display.3....

Troubleshooting Charts An Indicator Problem Problem Action The battery statusindicator does not go oneven though a batterypack is installed in thecomputer. The over-current protection device inside the battery pack has been activated.Wait several hours and try again. If the indicator still does not ...

Troubleshooting Charts CD-ROM Drive Problems Problem Action The CD-ROM does notwork. Make sure that: The computer power is turned on and a compact disc is in the CD-ROM drive. The CD-ROM drive tray is firmly closed.The device drivers are correctly installed. You hear a noise from theCD-ROM drive whe...

Troubleshooting Charts Infrared Communication Problems Problem Action Your computer cannotcommunicate with otherdevices using the infraredport. Make sure that: The communication speeds are the same.The infrared ports are clean.No objects are between the computer and the communicating device.The dist...

Troubleshooting Charts An Audio or a Telephony Problem Problem Cause and Action The volume of theWaveTable MidiSynthdevice cannot becontrolled. Use the Serial-in control in the volume control panel to control the volume. The voice quality over theVoice-Over-Datacommunication is poor. Due to limitati...

Troubleshooting Charts A Modem Problem Problem Action Your modem applicationdoes not work with theThinkPad modem. Make sure that the internal modem port is enabled by opening the “DeviceManager” window and running the Modem Wizard or by opening the ThinkPadConfiguration program and doing as follows:...

Troubleshooting Charts Problem Action The internal modem doesnot work when you startyour computer from anoperating system otherthan Windows 95. The operating system might be sharing the same IRQ levels as your modem.The ThinkPad modem software might not work under these conditions. Youmust cancel th...

Troubleshooting Charts Problem Action PC Card support softwaredoes not recognize yourPC Card. Make sure that: If the PC Card is not a modem, an ATA, a Flash, or an SRAM card, you have the proper client device driver for the card. In Windows 95, the PCCard must have an INF file associated with it. Yo...

Troubleshooting Charts Problem Action The MIDI port of the portreplicator does not work. To enable the MIDI port of the port replicator, use the ThinkPad Configurationprogram. Make sure that the MIDI port is enabled by doing the following: 1. Start the ThinkPad Configuration program. 2. Click on MID...

Troubleshooting Charts External Monitor Problems Problem Action The external monitor isblank. Do the following: 1. Connect the external monitor to another computer to make sure it works.2. Reconnect the external monitor to your computer.3. Start the ThinkPad Configuration program. 4. Click on Extern...

Troubleshooting Charts Problem Action The screen is unreadableor distorted. Make sure that: The ThinkPad display driver is installed correctly by doing the following: 1. Click on Start and move the cursor to Settings and Control Panel.2. Double-click on Display.3. Select the Settings tab in the “Dis...

Troubleshooting Charts Other Option Problems Problem Action An IBM option that youjust installed does notwork. Make sure that: The option is designed for your computer.The option was installed following the instructions supplied with the option or this book. Other installed options or cables are not...

Troubleshooting Charts Software Problems Problem Action An application does notrun correctly. Check the following to make sure that the problem is not being caused by theapplication: Your computer has the minimum required memory to run the application. Refer to the manuals supplied with the applicat...

Testing Your Computer Testing Your Computer If you still have a problem with your computer after using theTroubleshooting Charts, test the computer using the Easy-SetupTest function. To test your computer, do the following: 1 Press and hold F1; then turn on the computer to startEasy-Setup. Hold F1 u...

Testing Your Computer 2 Select the Test icon; then select the Start icon or pressEnter. Note: Do not touch the keyboard or the pointing device duringthe test. If you cannot go to the next menu, have the computer serviced. If an X appears to the left of a device with an error code below it, make a no...

Testing Your Computer Test the SelectaDock I and II You need to create the diagnostic diskette to test the SelectaDockdocking station. This diskette replaces the diagnostic portion ofexisting SelectaDock I or SelectaDock II Option Diskette. Use thisdiskette to test SelectaDock I or II instead of the...

Recovering Lost or Damaged Software Recovering Lost or Damaged Software This section describes how to recover lost or damaged software.The following table shows what is needed to recover your system. Problem Tools Provided For More Information Windows 95 and Windows NT users with a CD-ROM drive You ...

Recovering Lost or Damaged Software Problem Tools Provided For More Information You need to recoveryour entire hard diskdrive. Contact Microsoft for operatingsystem installation diskettes. Go to the ThinkPad Web site todownload latest hardware driverdiskettes. Install them. — Or— Get your computer s...

Recovering Lost or Damaged Software 5 Click on Build. 6 Follow the instructions on the screen. For detail on how to install software “Advanced” in the online book. Notes: 1. You can select more than one group by clicking while pressing Ctrl. 2. The number of the diskettes required is shown beside th...

Recovering Lost or Damaged Software Using the Recovery CD You can restore the contents of your hard disk to what it was at thetime of purchase. Attention This recovery program deletes all personal data and yourcustomized configuration settings. It resets your computer tomost of the factory-shipped d...

Recovering Lost or Damaged Software 5 Click on Power-on. 6 Click on Reset. 7 Click on CDROM. 8 Click on OK. 9 Click on Exit. The startable CD-ROM function is enabled. 10 Click on Restart and then OK. The computer restarts. 11 Follow the instructions on the screen . 12 When a completion message appea...

Recovering Lost or Damaged Software Case 2 1 Power off the computer. 2 Insert the Recovery CD Boot Diskette in the diskettedrive. 3 Power on your computer . 4 Insert the Recovery CD into the CD-ROM drive. 5 Follow the instructions on the screen. . 6 When a completion message appears, remove theRecov...

Chapter 5. Getting Service If you need further assistance, you can call your IBM reseller or IBMmarketing representative. You will need to know the following information when requestingrepair service: Identification number of your computerOptions installed in your system Note: Use the record sheet o...

Information on Your Computer Information on Your Computer Option List DIMM _____MB _____MB PC Cards ______MB Hard Disk Drive Battery Pack External Diskette Drive Identification Numbers The serial number label is on the bottom of your computer. Writedown the machine Type and the serial number (S/N) i...

Information on Your Computer Problem Recording Sheet Computer information: Machine type:_________ Serial number:_________ Date of purchase:___/___/___ Type of problem: Continuous problem Intermittent problem Error code: The operating system and its version number, if available: Application programs ...

Customer Support and Service Customer Support and Service Purchasing an IBM PC hardware product entitles you to receivesupport and services during the limited warranty period. If you needadditional support and services, a wide variety of extended solutionsthat addresses most needs are available for ...

Customer Support and Service ThinkPad EasyServ ThinkPad EasyServ is a courier repair service for IBM mobile products whereby your ThinkPad computer will be picked up, sent toIBM for repair, and then returned to the location of your choice. Thisservice is available at no additional charge during the ...

Customer Support and Service To access the IBM Automated Fax System, call: In the U.S., 1-800-426-3395In Canada, 1-800-465-3299 Electronic Support Services If you have a modem, you can access such public informationservices as the electronic bulletin boards and messaging areas,electronic conferences...

Customer Support and Service Commercial online services that have information on IBM productsare: CompuServe: Use the GO word ThinkPad. Prodigy: Use the Jump command; type IBM and select PC Product Support. America Online: Use the Go to keyword IBM. You can also contact us on the Internet for answer...

Customer Support and Service Purchasing Additional Services During and after the limited warranty period, you can purchaseadditional services, such as: Support for IBM and non-IBM hardware, operating systems, and application programs Network setup and configurationUpgraded or extended hardware repai...

Customer Support and Service You can purchase this service on a one-time basis (for a singleincident). Network and Server Support Line Network and Server Support includes all the features of theEnhanced PC Support Line and is available for simple and complexnetworks made up of IBM workstations and s...

Customer Support and Service Ordering Support Line Services The Enhanced PC Support Line, Client Support Line, and Networkand Server Support Line services are available for products on theSupported Products list. To receive a Supported Products list, In the U.S: – Call 1-800-772-2227. – Select the a...

Customer Support and Service Warranty and Repair Services You can upgrade your ThinkPad EasyServ/Customer Carry-Inwarranty services or extend their period of service. Upgradable warranties for the U.S. include: Overnight service option. You can upgrade your current warranty that provides ThinkPad Ea...

Obtaining IBM Operating System Updates Obtaining IBM Operating System Updates IBM provides update diskettes, called ServicePaks or correctiveservice diskettes (CSDs), to customers who report a DOS or anOS/2 problem for which there is or will be a corrective program. Getting Update Diskettes You can ...

Appendix A. Features and Specifications This appendix describes features and specifications for the computer.For more information, refer to the Technical Reference manual. Features Processor Intel Pentium processor mobile module with MMXIntel Pentium II processor mobile module with MMX Memory Built-...

Features External diskette driveTo get the best performance from your diskette drives, usehigh-quality diskettes (such as IBM diskettes) that meet or exceedthe following standards: 1-MB, 3.5-inch, unformatted diskette: – ANSI (American National Standards Institute) X3.137– ISO (International Standar...

Specifications Specifications Size Width: 300 mm (11.8 in.)Depth: 240 mm (9.4 in.)Height: 36.5 mm (1.4 in.) Environment Note: When you charge the battery pack,its temperature must be at least 10°C(50°F). Temperature (at altitudes less than 2438 m [8000 ft]): – Operating with no diskette: 5° to 35°C ...

IBM Power Cords IBM Power Cords IBM power cords for a specific country are usually available only inthat country: For 2-pin power cords: For 3-pin power cords: Note The grounded adapter is required for full MPRII compliance. IBM PowerCordPart Number Used in These Countries 13H5273 Japan IBM PowerCor...

Appendix B. Product Warranties and Notices Statement of Limited Warranty The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you originally purchase for youruse, and not for resale, from IBM or an IBM authorized reseller. The term “Machine” means an IBM machin...

Notices Notices References in this publication to IBM products, programs, or servicesdo not imply that IBM intends to make these available in all countriesin which IBM operates. Any reference to an IBM product, program,or service is not intended to state or imply that only that IBM product,program, ...

Notices Electronic Emission Notice Federal Communications Commission (FCC) Statement ThinkPad 600, 2645 This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCC Rules. These limits are designed toprovide reasonable protection agai...

Notices Canadian Department of Communications Compliance Statement This equipment does not exceed Class B limits per radio noise emissions for digitalapparatus, set out in the Radio Interference Regulation of the Canadian Department ofCommunications. Avis de conformité aux normes du ministère des Co...

Notices Telecommunication Notice Federal Communications Commission (FCC) andTelephone Company Requirements (Part 68 of the FCCRules) 1. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send anymessage via a telephone fax m...

Notices the network until the problem has been corrected, or until you are surethe equipment is not malfunctioning. 7. No customer repairs are possible to the modem. If you experience trouble with this equipment, contact your Authorized Seller or the IBMCorporation for information. 8. The modem may ...

Notices Industry Canada Requirements Notice The Industry Canada label identifies certified equipment. Thiscertification means that the equipment meets certaintelecommunications networks protective, operational, and safetyrequirements. The Department does not guarantee the equipmentwill operate to th...

Notices devices subject only to the requirement that the sum of the RingerEquivalence Number of all the devices does not exceed 5. Avis L'étiquette du ministère de l'Industrie Canada identifie le matérielhomologué. Cette étiquette certifie que le matériel est conforme àcertaines normes de protection...

Notices Avertissement L'utilisateur ne doit pas tenter de faire ces raccordements lui-même;il doit avoir recours à un service d'inspection des installationsélectriques, ou à électricien, selon le cas. L'indice de charge (IC) assigné à chaque dispositif terminal indique,(REN:0.5), pour éviter toute s...

Glossary This glossary includes terms anddefinitions from the IBM Dictionary of Computing (New York: McGraw-Hill,1994). ac. Alternating current. ac power. Power that is supplied to thecomputer through an electrical outlet. Advanced Power Management (APM).A facility consisting of one or more layersof...

Index A America Online 159 audio problem 132 B backing up the system 32 battery pack location 5maximizing the battery life 109 replacing 34 battery problem 129 battery status, location 7 battery-pack latch, location 5 brightness control, location 2 built-in microphone, location 2 bulletin boards 158...