IBM 8688 - Manual

iv IBM xSeries 450 Type 8688: Hardware Maintenance Manual and Troubleshooting Guide

Contents About this manual . . . . . . . . . . . . . . . . . . . . . . . iii Important safety information . . . . . . . . . . . . . . . . . . . . iii Online support . . . . . . . . . . . . . . . . . . . . . . . . . iii Chapter 1. General information . . . . . . . . . . . . . . . . . . . 1 Related pu...

Active PCI assembly . . . . . . . . . . . . . . . . . . . . . 129 I/O board, riser card, and Remote Supervisor Adapter . . . . . . . . . 130 Restoring the nonvolatile EFI variables . . . . . . . . . . . . . . 134 Top cover assembly . . . . . . . . . . . . . . . . . . . . . . 137 Top power board . . ...

General safety . . . . . . . . . . . . . . . . . . . . . . . 197 Electrical safety . . . . . . . . . . . . . . . . . . . . . . . 198 Safety inspection guide . . . . . . . . . . . . . . . . . . . . 199 Handling static-sensitive devices . . . . . . . . . . . . . . . . . 200 Grounding requirements . . ...

Chapter 1. General information Your IBM Eserver xSeries 450 Type 8688 server is a high-performance symmetric multiprocessing (SMP) server. It is ideally suited for networking environments that require superior microprocessor performance, efficient memory management, flexibility, and reliable data st...

SCSI connector: This connector is used to attach external SCSI devices to the server. Server power features When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor is shut down; however, the serve...

v System Event and Error Log Select this choice to view or clear the system-error log and enable or disable debug options. Use the debug options to define the severity level of messages viewable during POST. – Select View System Error Log to view the system-error log. The system-error log contains a...

password. You can use any combination of up to seven characters (A–Z, a–z, and 0–9) for your power-on password. Keep a record of your password in a secure place. Attention: If an administrator password is set and then forgotten, it cannot be overridden or removed. You must replace the I/O board. Usi...

5. Click Manual for Startup Type . 6. Click OK to close the window. 7. Log off Windows Explorer, and logon again. To copy an ISO image to a CD using SuSe Linux, type cdrecord -v dev=b, t, 1 <ISO-image-file> in the command prompt, where b is the SCSI bus, t is the target device, and l is the lo...

Cabling the serial (COM) port: To cable the serial (COM) port, connect a modem or null modem cable to the serial connector on the Remote Supervisor Adapter. Then, continue with “Configuring the adapter.” Configuring the adapter This section describes how to enable remote access to the Remote Supervi...

Configuring the Gigabit Ethernet controller The Ethernet controllers are integrated on the I/O board. They provide an interface for connecting to a 10-Mbps, 100-Mbps, or 1-Gbps network and provide full-duplex (FDX) capability, which enables simultaneous transmission and reception of data on the netw...

Chapter 3. Diagnostics This section provides basic troubleshooting information to help you resolve some common problems that might occur with your server. If you cannot locate and correct the problem using the information in this section, see Appendix A, “Getting help and technical assistance,” on p...

System-error logs The system-error log contains all messages issued during system initialization or normal system operation. You can view the contents of the system-error log from the Configuration/Setup Utility program or from the service processor. To view error logs from the Configuration/Setup U...

Diagnostic programs, error codes, and messages Diagnostic error messages indicate that a problem exists. They are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that are indicated by error messages should be performed by trained service personne...

Notes: a. Press F1 while running the AMIDiag program to obtain help information. Press F1 from within a help screen to obtain online documentation from which you can select different categories. To exit from the help information and return to where you left off, press Esc. b. If the server stops dur...

9. Restart the server. AMIDiag menus The following figure shows the AMIDiag main menu: Press the Up Arrow ( ↑ ) or Down Arrow ( ↓ ) keys to select a menu choice, and press Enter. Press the Right Arrow ( → ) or Left Arrow ( ← ) keys to display a different AMIDiag menu. Using AMIDiag keys The followin...

Error-log viewer If you have enabled logging with the Generate Report option, you can display the log while still running the AMIDiag program. The AMIDiag error log contains all diagnostic errors that the AMIDiag program has found during the current AMIDiag session. The error-log viewer offers some ...

test requires fully written media to be installed in the device being tested. Partially written media will result in a read error at the end of data. If only blank media is available, use the SCSI Tape Write Test to write a test pattern onto the blank media. To run the SCSI Tape Read Test, complete ...

Table 6. Alt keyboard scan/ASCII codes (continued) Keystroke Scan Code ASCII Code Keystroke Scan Code ASCII Code Alt+F11 7B 00 Alt+F12 8C 00 Alt+Num Lock ‡ ‡ Alt+Scroll Lock ‡ ‡ Alt+Keypad - 4A 00 Alt+Keypad + 4E 00 Alt+Keypad Numbers # 00 Alt+Del -- -- Alt+SysReq (no key) (no key) Alt+key 45 -- -- ...

Options menu The Options menu items are as follows: Edit Batch Parameters You can customize a set of diagnostic tests to run on your server and save it as a batch file to be run later. You can set the type of AMIDiag test to be run, the number of times each test is run, and the test parameters (for ...

Abbreviated versions of the diagnostic tests are run in quick test mode. The selected tests are run in quick test mode if the tests support quick mode. You can use the quick test parameter in two ways: Quick Test use Description Complete a system test in a shorter time. Select the diagnostic tests y...

Test Parameters: The Test Parameters menu is displayed when you select Edit Batch Parameters from the Options menu. Each item in this menu is the name of an AMIDiag menu. When you select an AMIDiag menu choice, all AMIDiag tests on the menu are listed. Select the tests to run in batch mode, and pres...

Notes: 1. Depending on your server configuration, some of the error codes might not appear when you run the diagnostic programs. 2. If diagnostic error codes appear that are not listed in the tables, make sure that your server has the latest levels of SAL/EFI code, Remote Supervisor Adapter, and dia...

6. If there is a jumper on J28, move the jumper from pins 1 and 2 to pins 2 and 3 to enable the SAL/EFI backup code page. If there is no jumper, add one to J28 pins 2 and 3. 7. Replace fans 3 and 4, and reconnect all external cables and power cords; then, turn on the peripheral devices. 8. Start up ...

6. Locate the CMOS recovery jumper (J19) on the I/O board. The following illustration shows the location of the jumper on the I/O board. 1 2 3 CMOS recoveryjumper (J19) 7. Move the CMOS recovery jumper from pins 1 and 2 to pins 2 and 3. 8. Wait 60 seconds; then, return the CMOS recovery jumper to pi...

The following illustration identifies the LEDs on the memory-board assembly. Memory port 1 LED Memory port 2 LED NO TE : FO R P RO PE R A IR FLO W, R EP LA CE FA N W IT HIN 2 M IN UT ES FR ON T O F B OX NO TE : FO R P RO PER AIR FLO W, R EP LA CE FA N W IT HIN 2 M IN UT ES FR ON T O F B OX Memory sw...

6. Install the adapter: a. If you are installing a full-length adapter, open the blue adapter guide by lifting the front edge, as shown in the illustration. b. Push the orange adapter-retention latch toward the rear of the server, and open the tab. c. Remove the expansion-slot cover. d. Carefully gr...

6. Push the handle down until it clicks into place under the latch release. Fan 1 Fan 2 Fan 3 Fan 4 NO TE: FO R P ROPE R A IRFLO W, R EPL ACE F AN W ITHIN 2 M INUTE S FR ONT OF BO X NO TE : FOR P RO PER AIRFLO W, REP LA CE FAN W ITHIN 2 MINUTES FR ON T O F BO X Latch release 7. If you have other opt...

Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery con...

Installing the server in a rack Detailed cabling instructions, including the use of the cable management arm (which comes with the server) are in the Rack Installation Instructions provided with the server. Chapter 4. Installing options 113

Chapter 5. Field replaceable units The following information describes procedures for removing and installing certain components inside the system. Only a qualified service technician is authorized to replace the components described in this section. Important: The field replaceable unit (FRU) proce...

9. Carefully install the memory-board assembly. See “Memory board” on page 115 for instructions. Processor-board VRM Before you begin: v Read “Installation guidelines” on page 77. v Read the safety notices at “Safety notices (multilingual translations)” on page 201. v Read “Handling static-sensitive...

8. Pull the VRM from the midplane-board VRM connector. 9. To replace the midplane-board VRM, reverse the steps. PCI-X board Before you begin: v Read “Installation guidelines” on page 77. v Read the safety notices at “Safety notices (multilingual translations)” on page 201. v Read “Handling static-se...

Complete the following steps to create a backup copy of the EFI variables. Attention: If you cannot use the following instructions to make a backup copy, ask the customer if they have a current backup copy. If they do not, go to the procedure on page 135 to manually create a backup copy of the EFI v...

7. At the Type a New Description prompt, type the description of the startup option you want to appear in the Boot option maintenance menu. 8. Type n if there are no customized startup options. 9. Type y to save changes to NVRAM. 10. If the server has multiple options of SuSE Linux, repeat steps 3 o...

Media-extract mechanism The server contains two media-extract mechanisms. Before you begin: v Read “Installation guidelines” on page 77. v Read the safety notices at “Safety notices (multilingual translations)” on page 201. v Read “Handling static-sensitive devices” on page 200. Complete the followi...

Level 2 Light Path LED FRU/action VRM LED on (VRM failure) 1. See the system-error log. 2. Microprocessor power module 1-4. Note: To see microprocessor error LEDs, remove the processor-board assembly from the chassis, and press the LED Activation switch. 3. VRM 1-4. 4. Midplane-board VRM. 5. Process...

SAL/EFI messages The following is an example of a typical SAL/EFI message: - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Log Entry #: 2 Logging Source: SAL/EFI Log Type: E, I, or W Date: 06/17/2003 Time: 6:17:3 Recoverable Error handling example message - - - - - - - - - - - - - ...

Ethernet error messages Diagnostic error messages prompted by the Ethernet controller are on the Resource CD. Undetermined problems You are here because the diagnostic tests did not identify the failure, the Devices List is incorrect, or the system is inoperative. Notes: 1. If you suspect a software...

Figure A 1 2 3 4 Index xSeries 450 (Models 4RX, 5RX, 6RX) FRU No. CRU/FRU 1 Memory switch card (4RX, 5RX, 6 RX) 59P3677 FRU 2 Memory VRM, 16, 12V (4RX, 5RX, 6RX) 73P4343 FRU 3 Memory-board assembly (4RX, 5RX, 6 RX) 59P3676 FRU 4 Memory, 512 DIMM PC2100 ECC (4RX, 5RX, 6RX) 73P2032 CRU 4 Memory, 1 GB ...

Appendix B. Related service information The service procedures are designed to help you isolate problems. They assume that you have model-specific training on all servers, or that you are familiar with the servers, functions, terminology, and service information provided in this manual. Safety infor...

Appendix C. Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently availab...

Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: Active Memory PS/2 Active PCI ServeRAID Active PCI-X ServerGuide Alert on LAN ServerProven C2T Interconnect TechConnect Chipkill ThinkPad EtherJet Tivoli e-bus...