IBM 6C4 - Manual

PCI Hot Plug Manager . . . . . . . . . . . . . . . . . . . . 133 SCSI Hot Swap Manager . . . . . . . . . . . . . . . . . . . 135 RAID Hot Plug Devices . . . . . . . . . . . . . . . . . . . 136 Local Area Network Analyzer . . . . . . . . . . . . . . . . . . . 136 Log Repair Action . . . . . . . . . ....

Product Recycling and Disposal . . . . . . . . . . . . . . . . . . 169 Environmental Design . . . . . . . . . . . . . . . . . . . . . 169 Acoustical Noise Emissions . . . . . . . . . . . . . . . . . . . 169 Declared Acoustical Noise Emissions . . . . . . . . . . . . . . . . 170 Appendix B. Notices ....

Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: v x A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal inj...

Electrical Safety Observe the following safety instructions any time you are connecting or disconnectingdevices attached to the workstation. When using or servicing your system keep the following in mind: v The ac power interface connector is considered the main power disconnect device. v This syste...

xii pSeries 630 Model 6C4 and Model 6E4 User’s Guide

Data Integrity and Verification IBM computer systems contain mechanisms designed to reduce the possibility ofundetected data corruption or loss. This risk, however, cannot be eliminated. Users whoexperience unplanned outages, system failures, power fluctuations or outages, orcomponent failures must ...

xiv pSeries 630 Model 6C4 and Model 6E4 User’s Guide

About This Book This book provides information about the pSeries 630 Model 6C4 and Model 6E4,specifically how to use the system, use diagnostics and service aids, and verify systemoperation. In this book, the pSeries 630 Model 6C4 and Model 6E4 are hereafterreferred to as the ″ system. ″ ISO 9000 IS...

Ergonomic Information After you have set up your system, we encourage you to visit the Healthy ComputingWeb site. Good ergonomic practice is important to get the most from your workstationand to avoid discomfort. This means that the equipment and the workplace should bearranged to suit your individu...

Chapter 1. Introducing the System This chapter provides information about the system features of the pSeries 630 Model6C4 and Model 6E4. The Model 6C4 is a rack mount system and the Model 6E4 is adeskside system. System Features Bus Architecture Four PCI slots are available. Slots numbered 3 and 4 a...

Memory v 1 GB to 32 GB ECC DDR SDRAM memory v Memory DIMMs plug into the processor cards (8 DIMM slots per card). v DIMMs must be populated in quads (a single memory feature contains four DIMMs). v Memory quads may be different memory sizes. v A system with a single processor card (1- or 2-way) may ...

Operator Panel v 32-character LED diagnostics display v LEDs for power on, attention, SCSI activity, and LAN activity v Buttons for power on, system reset, and service processor reset System Reset Dumps AIX (if dump is enabled) and reboots. Service Processor Reset Resets the service processor (stand...

Rear View Model 6C4 1 4 PCI slots 64-Bit 10 Ethernet Connector 2 2 Redundant Power Cable Receptacle 11 Connector Cover (These connectors are not used with your system.) 3 Primary Power Cable Receptacle 12 Serial Connector 2 4 System Power Control Network ConnectorSPCN2 13 Serial Connector 3 5 System...

Chapter 2. Using the System This chapter provides information on how to start and use the system. Starting the System Unit 1. Set the power switches of the attached devices to On. Note: When the system is plugged in but not powered on, the Power-On LED flashes slowly. 2. If the LED is not flashing a...

Component LEDs Individual LEDs are located on or near the failing components. The LEDs are locatedeither on the component itself or on the carrier of the component (for example, memorycard, fan, memory module, CPU). LEDs are either green or amber. Green LEDs indicate one of two things: v Electrical ...

Resetting the LEDs After the repair action is completed, do the following: 1. Log in as root user. 2. At the command line, type diag . 3. Select Task Selection. 4. Select Log Repair Action. 5. Select the device that was repaired. 6. Press F10 to exit diagnostics. If the Attention LED remains on afte...

Using the Keyboards There are several keyboards available for the system. The keyboards have variouskeys that enter data and control the cursor location. The keyboards can be engraved forthe languages of various countries. The functions of each keyboard depend on the software used. The character set...

Rough surfaces collect contaminants that can be transferred to the interior of the mouseby the ball. Rough surfaces can also cause the pads located on the bottom of themouse to prematurely wear. A deeply pitted surface could cause erratic operation of themouse. The surface you use should be free fro...

Loading and Unloading the 3.5-Inch Diskette To load a diskette into the drive, insert the diskette in the diskette drive with the labeledmetal shutter first. Push the diskette into the drive until you hear a click. The clickindicates that the diskette is securely in position in the drive. To unload ...

Front View of CD-ROM Drive 1 Compact Disc Tray 2 Emergency Eject Hole 3 Load/Unload Button 4 Status Light 5 Volume Control 6 Headphone Jack Understanding the Status Lights The status lights indicate the operational status of the drive. The various conditions areas follows: If light is: Condition is:...

Loading a Compact Disc To load a compact disc into the drive, do the following: 1. Press the Load/Unload button to open the tray. The tray slides out of the drive. 2. Place the compact disc in the tray with the label facing up. 3. Press the Load/Unload button, or gently push in the tray, to close th...

Using the Service Processor and Service Director Features The service processor and service director features protect users against unnecessarysystem downtime by keeping support personnel (both internal and external) aware ofany unexpected changes in the system environment. In combination, the two f...

Unlike the service director, the service processor cannot be configured in a client/serverenvironment where one system can be used to manage all dial-out functionally for a setof systems. Prior to installing the service director feature, ensure that you have the latest levels ofservice processor mic...

Chapter 3. Using the Service Processor Notes: 1. Any section of this chapter that reference partioned systems or partitioning a system do not pertain to Model 6C4 or Model 6E4. 2. The information in this chapter regarding the configuring of serial ports, and modems attached to those serial ports, ap...

Accessing the Service Processor Menus Locally Service processor menus can be accessed by opening a virtual terminal window on theHMC, or by attaching an ASCII terminal to serial port 1 (S1) or serial port 2 (S2). After OK displays in the operator panel, press any key on the keyboard to signal the se...

General User Menu The menu options presented to the general user are a subset of the options available tothe privileged user. The user must know the general-access password, if one is set, toaccess this menu. GENERAL USER MENU 1. Power-on System 2. Power-off System 3. Read VPD Image from Last System...

Privileged User Menus The following menus are available to privileged users only. The user must know theprivileged-access password, if one is set, to access these menus. Main Menu A listing at the top of the main menu contains the following: v Your system’s current firmware version v The firmware co...

Service Processor Setup Menu The following Service Processor Setup Menu is accessed from the Main Menu: SERVICE PROCESSOR SETUP MENU 1. Change Privileged Access Password 2. Change General Access Password 3. Enable/Disable Console Mirroring: Currently Enabled 4. Start Talk Mode 5. OS Surveillance Set...

Passwords Passwords can be any combination of up to eight alphanumeric characters. You canenter longer passwords, but the entries are truncated to include only the first eightcharacters. The privileged-access password can be set from service processor menusor from System Management Services (SMS) ut...

v Change Privileged-Access Password Set or change the privileged-access password. It provides the user with the capabilityto access all service processor functions. This password is usually used by thesystem administrator or root user. v Change General-Access Password Set or change the general-acces...

v OS Surveillance Setup Menu This menu can be used to set up operating system (OS) surveillance. OS Surveillance Setup Menu 1. Surveillance: Currently Enabled 2. Surveillance Time Interval: 2 minutes 3. Surveillance Delay: 2 minutes 98. Return to Previous Menu 0> – Surveillance Can be set to Enab...

v Serial Port Snoop Setup Menu This menu can be used to set up serial port snooping, in which the user canconfigure serial port 1 as a ″ catch-all ″ reset device. From the service processor main menu, select option 1, service processor setupmenu, then select option 8 (Serial Port Snoop Setup Menu). ...

The scan log dump content can be set to the following: 1 = As Requested The processor run-time diagnostics will select the contents of the dump filebased on the type of error that occurs. This is the default. 2 = Optimum The dump will include the smallest amount of information to diagnose ahardware ...

System Power Control Menu This menu is used to set power control options. Other menus that control boot optionsare available from this menu. SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Ring Indicate Power-On Menu 3. Reboot/Restart Policy Setup Menu 4. Powe...

v Ring Indicate Power-On Menu RING INDICATE POWER-ON MENU 1. Ring indicate power-on : Currently Enabled 2. Number of rings: Currently 3 30. Refresh Modem Settings 98. Return to Previous Menu Ring indicate power-on is enabled by default on both serial port 1 (S1) and serial port2 (S2). When ring indi...

v Reboot/Restart Policy Setup Menu The following menu controls the Reboot/Restart Policy: Reboot/Restart Policy Setup Menu 1. Number of reboot attempts: Currently 1 2. Use OS-Defined restart policy? Currently No 3. Enable supplemental restart policy? Currently Yes 4. Call-Out before restart: Current...

– Enable supplemental restart policy - The default setting is Yes. When set to Yes, the service processor restarts the system when the system loses control asdetected by service processor surveillance, and either: The Use OS-Defined restart policy is set to No. OR The Use OS-Defined restart policy i...

System Information Menu This menu provides access to system configuration information, error logs, systemresources, and processor configuration. SYSTEM INFORMATION MENU 1. Read VPD Image from Last System Boot 2. Read Progress Indicators from Last System Boot 3. Read Service Processor Error Logs 4. R...

v Read Service Processor Configuration Displays current service processor configuration. v Processor Configuration/Deconfiguration Menu Enable/Disable CPU Repeat Gard CPU repeat gard will automatically deconfigure a CPU during a system bootif a processor has failed BIST (power-on self-test), caused ...

Column 2 (0) Logical processor device number assigned by AIX. You can displaythese logical device numbers by issuing the following command on the AIXcommand line: lsdev -C | grep proc Column 3 (3.0) Processor address list used by the service processor. Column 4 (00) Error status of the processors. T...

The default is enabled. For more information, see “Configuring and Deconfiguring Processors orMemory” on page 64. These menus allow the user to change the system memory configuration. If it isnecessary to take one of the memory DIMMs offline, this menu allows you todeconfigure a DIMM, and then recon...

1. Bring-up failure 2. Run-time non-recoverable failure 3. Run-time recoverable failure 4. Group integrity failure 5. Non-repeat-gardable error. The resource may be reconfigured on the next boot. An error status of 00 (for example, 3.16(00) ) indicates that the memory DIMM has not had any errors log...

If either value is not valid, a failure message displays on the console. Press Enterto return to the Power Control Network Utilities Menu. v LED Indicator Menu This menu displays the state of the processor subsystem disturbance/systemattention LED. Use this menu to toggle the attention/fault LEDs be...

Language Selection Menu The service processor menus and messages are available in various languages. Thismenu allows selecting languages in which the service processor and system firmwaremenus and messages are displayed. LANGUAGE SELECTION MENU 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espano...

Call-In/Call-Out Setup Menu Note: The information in this section regarding the configuring of serial ports, and modems attached to those serial ports, applies only to the serial ports (S1 andS2) on the CEC backplane (location U0.1-P1). These serial ports are normallyused for call-in and call-out. T...

Telephone Number Setup Menu Note: These menus are available, however, the function of calling out to report a system failure is normally handled by the Service Focal Point application runningon the HMC. Use this menu to set or change the telephone numbers for reporting a system failure. Telephone Nu...

v Customer Voice Telephone Number is the telephone number of a phone near thesystem or answered by someone responsible for the system. This is the telephonenumber left on the pager for callback. For test purposes, use a test number, whichyou can change later. v Customer System Telephone Number is th...

System Power-On Methods This section discusses the following system power-on methods: v Power-on Switch v Service Processor Menus Privileged users can power on the system by selecting the System Control PowerMenu option from the main menu and then selecting the Power-on System optionfrom the System ...

Service Processor Reboot/Restart Recovery Reboot describes bringing the system hardware back up; for example, from a system reset or power-on. The boot process ends when control passes to the operating systemprocess. Restart describes activating the operating system after the system hardware is rein...

Use OS-Defined restart policy - The default setting is no. If set to yes, this causes theservice processor to refer to the OS Automatic Restart Policy setting and take action(the same action the operating system would take if it could have responded to theproblem causing the restart). When this sett...

System Firmware Updates This section provides information and instructions for updating the system firmware. Youmay need to perform these steps if you are installing an option or if your supportrepresentative has instructed you to update your firmware. Downloading the firmware update image and updat...

The images are available on the Web site in either DOS format or AIX (backup) format: v If downloading to a PC, download the DOS image and follow the instructions. Thediskettes that are created will be in AIX (backup) format. v If downloading to a pSeries or RS/6000 system, follow the instructions t...

4. After the update file has been written to the /tmp/fwupdate directory, enter the following commands: cd /usr/lpp/diagnostics/bin ./update_flash -f /tmp/fwupdate/RRyymmdd.img Attention: Do not overlook the periods (.) in the commands shown above. AIX commands are case-sensitive. Type them exactly ...

Updating System Firmware from a NIM Server Refer to “Running Standalone Diagnostics from a Network Installation Management(NIM) Server” on page 92. Recovery Mode If the service processor detects that its programming has been corrupted when it ispowering up to standby mode, it will enter recovery mod...

During boot time, the service processor does not configure processors or memoryDIMMs that are marked “bad.” If a processor or memory DIMM is deconfigured, the processor or memory DIMMremains offline for subsequent reboots until it is replaced or repeat gard is disabled.The repeat gard function also ...

Operating System Surveillance Operating system surveillance provides the service processor with a means to detecthang conditions, as well as hardware or software failures, while the operating system isrunning. It also provides the operating system with a means to detect a serviceprocessor failure ca...

Console Mirroring Console mirroring allows a user on one serial port to monitor the service processoractivities on another serial port. This can be done on the locally attached HMC virtualterminal window or windows remotely attached through modems. Console mirroring issupported on any combination of...

Service Processor Error Logs The service processor error logs, an example of which follows, contain error conditionsdetected by the service processor. Error Log 1. 11/30/99 19:41:56 Service Processor Firmware Failure B1004999 Enter error number for more details.Press Return to continue, or ’x’ to re...

Service Processor Operational Phases This section provides a high-level flow of the phases of the service processor. SP Power Applied Pre-Standby Phase Standby Phase SP Menus Available Bring-Up Phase SMS Menus Available Run-time Phase AIX Login Prompt Available Pre-Standby Phase This phase is entere...

Standby Phase The standby phase can be reached in either of the following ways: v With the system off and power connected (the normal path), recognized by OK in the LCD display. OR v With the system on after an operating system fault, recognized by an 8-digit code inthe LCD display. In the standby p...

Bring-Up Phase The bring-up phase components are as follows: v Retry Request Check The service processor checks to see if the previous boot attempt failed. If thespecified number of failures are detected, the service processor displays an errorcode and places an outgoing call to notify an external p...

Chapter 4. Using System Management Services Use the system management services menus to view information about your system orpartition, and to perform tasks such as setting a password, changing the boot list, andsetting the network parameters. To start the text-based System Management Services, pres...

When there is more than one page of information to display, there are two additionalnavigation keys: N Display the next page of the list. P Display the previous page of the list. Note: The lowercase navigation key has the same effect as the uppercase key that is shown on the screen. For example, ″ m...

Setup Remote IPL (Initial Program Load) This option allows you to enable and set up the remote startup capability of yoursystem unit. You must first specify the network parameters. Network Parameters 1. IP Parameters2. Adapter Parameters3. Ping Test --------------------------------------------------...

After choosing which adapter to use to ping the remote system, and setting itsparameters, you must provide the addresses needed to communicate with the remotesystem. Ping Test 1. Client IP Address [129.132.4.20] 2. Server IP Address [129.132.4.10] 3. Gateway IP Address [129.132.4.30] 4. Subnet Mask ...

Select Console The Select Console Utility allows the user to select which console the user would like touse to display the SMS menus. This selection is only for the SMS menus and does notaffect the display used by the AIX operating system. Follow the instructions that display on the screen. The firm...

If option 1 is selected, the following menu is displayed: Select Device Type 1. Diskette2. Tape3. CD/DVD4. IDE5. Hard Drive6. Network7. None8. List All Devices --------------------------------------------------------------------------------------------------Navigation keys:M = return to main menuESC...

If List All Devices is selected, a menu similar to the following displays, depending on thedevices that are installed in the system: Select Device Device Current DeviceNumber Position Name 1. 1 SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A8,0) 2. - SCSI 18200 MB Harddisk (loc=U0.1-P2/Z1-A9,0) 3. - SCSI 1...

Select Boot Devices Select this option to view and change the customized boot list, which is the sequence ofdevices read at startup. Configure Boot Device Order1. Select 1st Boot Device2. Select 2nd Boot Device3. Select 3rd Boot Device4. Select 4th Boot Device5. Select 5th Boot Device6. Display Curr...

Chapter 5. Using the Standalone and Online Diagnostics The diagnostics consist of standalone diagnostics and online diagnostics. Thestandalone diagnostics must be booted before they are run. If booted, they have noaccess to the AIX error log or the AIX configuration data. Online diagnostics, when in...

Undefined Terminal Types If you specify an undefined terminal type from the DEFINE TERMINAL option menu, themenu prompts you to enter a valid terminal type. The menu redisplays until either avalid type is entered or the user exits the DEFINE TERMINAL option. Resetting the Terminal If you enter a ter...

3. If you replace the network adapter in the client, the network adapter hardware address for the client must be updated on the NIM server. 4. The Control state (Cstate) for standalone clients on the NIM server should be kept in the diagnostic boot has been enabled state. 5. On the client system, th...

Client Configuration and Booting Standalone Diagnostics from theNIM Server To run standalone diagnostics on a client system from the NIM server, do the following: 1. Remove all removable media (tape or CD-ROM disc). 2. Stop all programs, including the AIX operating system (get help if needed). 3. Tu...

Use the following procedure to temporarily change the system bootlist so that thenetwork adapter attached to the NIM server network is first in the bootlist: 1. Exit to the SMS Main screen. 2. Select Select Boot Options. 3. Select Install or Boot a Devices. 4. On the ″ Select Device Type ″ screen, s...

Use the following command to check that the servdir.lck file was deleted (the fileshould not be present): ls /usr/lpp/servdir/servdir.lck If the file is listed, the Electronic Service Agent is still locked out. Locking and Unlocking the Service Agent If the system is set up with a service agent, you...

v If the diagnostics were loaded from disk or a server, you must shut down the AIXoperating system before powering off the system unit to prevent possible damage todisk data. This is done in one of two ways: – If the diagnostic programs were loaded in standalone mode, press the F3 key until DIAGNOST...

Running the Online Diagnostics in Service Mode (Service Mode IPL) Service mode provides the most complete checkout of the system resources. Thismode also requires that no other programs be running on the system. All supportedsystem resources except the SCSI adapter and the disk drives used for pagin...

Running the Online Diagnostics in Concurrent Mode Use concurrent mode to run online diagnostics on some of the system resources whilethe system is running normal system activity. Because the system is running in normal operation, the following resources cannot betested in concurrent mode: v SCSI ada...

Running the Online Diagnostics in Maintenance Mode Maintenance mode runs the online diagnostics using the customer’s version of the AIXoperating system. This mode requires that all activity on the operating system bestopped so the online diagnostics have most of the resources available to check. All...

Running System Verification When Connected to a Hardware ManagementConsole (HMC) If you are connected to an HMC, do one of the following diagnostic procedures to runsystem verification. Step 1. Running Online Diagnostics in Service Mode To run the online diagnostics in service mode from the boot har...

Step 2. Running the Verification Procedure When the Diagnostic Operating Instructions display, do the following to run systemverification: 1. Press Enter. 2. If the terminal type has not been defined, you must use the Initialize Terminal option on the Function Selection menu to initialize the operat...

Standalone Diagnostic Operation Use standalone diagnostics to test the system when the online diagnostics are notinstalled and as a method of testing the disk drives and other resources that cannot betested by the online diagnostics. Note: Error log analysis is not done by the standalone diagnostics...

Chapter 6. Introducing Tasks and Service Aids The AIX diagnostic package contains programs that are called tasks . Tasks can be thought of as performing a specific function on a resource; for example, runningdiagnostics or performing a service aid on a resource. This chapter describes the tasksavail...

Tasks The following tasks are described in this chapter: v Add Resource to Resource List v AIX Shell Prompt v Analyze Adapter Internal Log v Backup and Restore Media v Certify Media v Change Hardware Vital Product Data v Configure Dials and LPF Keys v Configure ISA Adapters v Configure Reboot Policy...

v SCSD Tape Drive Service Aid v Spare Sector Availability v SSA Service Aid v System Fault Indicator v System Identify Indicator v Update Disk-Based Diagnostics v Update System or Service Processor Flash v 7135 RAIDiant Array Service Aids v 7318 Serial Communication Network Server Add Resource to Re...

Analyze Adapter Internal Log The PCI RAID adapter has an internal log that logs information about the adapter andthe disk drives attached to the adapter. Whenever data is logged in the internal log, thedevice driver copies the entries to the AIX system error log and clears the internal log. The Anal...

Certify Media This task allows the selection of diskette, DVD-RAM media, or hard files to be certified.Normally, this is done under the following conditions: v To determine the condition of the drive and media v To verify that the media is error-free after a Format Service Aid has been run on themed...

This task can be run directly from the AIX command line. See the commandsyntax: diag -c -d deviceName -T "format [-s* fmtcert | erase -a {read | write}] [-F]* Flag Description fmtcert Formats and certifies the disk.erase Overwrites the data on the disk. * Available in no-console mode only. -F Fo...

Configure Reboot Policy This service aid controls how the system tries to recover from a system crash. Use this service aid to display and change the following settings for the Reboot Policy. Note: Because of system capability, some of the following settings might not be displayed by this service ai...

If the system was powered-on when the ac loss occurred, the system reboots whenpower is restored. If the system was powered-off when the ac loss occurred, thesystem remains off when power is restored. You can access this service aid directly from the AIX command line, by typing: /usr/lpp/diagnostics...

Create Customized Configuration Diskette This selection invokes the Diagnostic Package Utility Service Aid, which allows the userto create a standalone diagnostic package configuration diskette. The Standalone Diagnostic Package Configuration Diskette allows the following to bechanged from the conso...

Disk to Disk Copy This selection allows you to recover data from an old drive when replacing it with a newdrive. The service aid recovers all logical volume manager (LVM) software reassignedblocks. To prevent corrupted data from being copied to the new drive, the service aidstops if an unrecoverable...

Display Machine Check Error Log Note: The Machine Check Error Log Service Aid is available only on Standalone Diagnostics. When a machine check occurs, information is collected and logged in an NVRAM errorlog before the system unit shuts down. This information is logged in the AIX error logand clear...

Display or Change Diagnostic Run-Time Options The Display or Change Diagnostic Run-Time Options task allows the diagnosticrun-time options to be set. Note: The run-time options are used only when selecting the Run Diagnostic task. The run-time options are: v Display Diagnostic Mode Selection Menus T...

Display Previous Diagnostic Results Note: This service aid is not available when you load the diagnostics from a source other than a hard disk drive or a network. This service aid allows a service representative to display results from a previousdiagnostic session. When the Display Previous Diagnost...

Display Software Product Data This task uses SMIT to display information about the installed software and providesthe following functions: v List Installed Software v List Applied but Not Committed Software Updates v Show Software Installation History v Show Fix (APAR) Installation Status v List Fil...

Flag Description -l List the sensors and their values in a text format. -a List the sensors and their values in a numerical format. For each sensor, thefollowing numerical values are displayed as: token index status measured value location code -t token Specifies the sensor token to query. -i index ...

Display Test Patterns This service aid provides a means of adjusting system display units by providingdisplayable test patterns. The user works through a series of menus to select thedisplay type and test pattern. After the selections are made, the test pattern displays. Display USB Devices The foll...

Download Microcode to a PCI FC-AL Adapter Microcode installation occurs while the adapter and attached drives are available foruse. It is recommended that a current backup be available and the installation bescheduled during a non-peak production time period. Note: If the source is diskette, the dis...

Download Microcode to Other Devices See the following command syntax: diag -c -d device_name -T "download [-s diskette] [-l previous] [-F]" Flag Description -F Force the download microcode even if the current level is unavailable on thesource. -l Microcode level. The default is latest. -s So...

5. When the drive is no longer needed and is to be erased, run the same version of the Erase Disk selection that was used in step 2. Note: Using the same version of the service aid is only critical if any bad blocks were found in step 3. 6. Compare the bad blocks that were recorded for the drive in ...

This task can be run directly from the AIX command line. See the following commandsyntax: diag -c -d deviceName -T "format [-s {initialize | fmtcert} ]" Option Description initialize Formats media without certifying fmtcert Formats and certifies the media Diskette Format This selection forma...

The Hot-Plug Task has a restriction when running in Standalone or Online Servicemode; new devices cannot be added to the system unless there is already a devicewith the same FRU part number installed in the system. This restriction exists becausethe device software package for the new device cannot ...

The Replace/Remove a PCI Hot Plug Adapter function is used to prepare a slot foradapter exchange. The function lists all the PCI slots that support hot plug and areoccupied. The list includes the slot’s physical location code and the device name of theresource installed in the slot. The adapter must...

More detailed information concerning PCI Hot-Plug Manager can be found in the AIX System Management Guide: Operating System and Devices . SCSI Hot Swap Manager This task was known as ″ SCSI Device Identification and Removal ″ or ″ Identify and Remove Resources ″ in previous releases. This task allow...

The Configure Added/Replaced Devices function runs the configuration manager onthe parent adapters that had child devices added or removed. This function ensuresthat the devices in the configuration database are configured correctly. Standalone Diagnostics has restrictions on using the SCSI Hot Plug...

Periodic Diagnostics This selection provides a tool for configuring periodic diagnostics and automatic errorlog analysis. You can select a hardware resource to be tested once a day, at auser-specified time. Hardware errors logged against a resource can also be monitored by enablingautomatic error lo...

Run Diagnostics The Run Diagnostics task invokes the Resource Selection List menu. When the commitkey is pressed, diagnostics are run on all selected resources. The procedures for running the diagnostics depend on the state of the diagnosticsrun-time options. See “Display or Change Diagnostic Run-Ti...

option, additional menus, pop-ups and prompts may appear for each resource. Readany text and carefully fill out any prompts before committing. The System ExerciserMain Menu then displays. From this menu, the exercisers can be activated throughoption 1 where they will continuously run until halted (o...

Memory Exerciser The memory exercisers are labeled mem x , where x is a number for the exerciser. Multiple exercisers can be active. The memory exerciser requests as many memory buffers as possible from AIX. Theexerciser then fills the memory buffers with specified bit patterns, then reads andcompar...

Save or Restore Hardware Management Policies Use this service aid to save or restore the settings from Ring Indicate Power-On Policy,Surveillance Policy, Remote Maintenance Policy and Reboot Policy. The followingoptions are available: v Save Hardware Management Policies This selection writes all of ...

SCSI Bus Analyzer This service aid allows you to diagnose a SCSI bus problem in a freelance mode. To use this service aid, the user should understand how a SCSI bus works. Use thisservice aid when the diagnostics cannot communicate with anything on the SCSI busand cannot isolate the problem. Normall...

SCSD Tape Drive Service Aid This service aid allows you to obtain the status or maintenance information from aSCSD tape drive. Not all models of SCSD tape drive are supported. The service aid provides the following options: v Display time since a tape drive was last cleaned. The time since the drive...

Spare Sector Availability This selection checks the number of spare sectors available on the optical disk. Thespare sectors are used to reassign when defective sectors are encountered duringnormal usage or during a format and certify operation. Low availability of spare sectorsindicates that the dis...

System Fault Indicator This task is used to display or reset the system fault indicator on systems that supportthis function. This task is also used to set the system fault indicator for testingpurposes, but the system fault indicator is set back to Normal when you exit this task. The system fault i...

System Identify Indicator This task is used to display or set the system identify indicator on systems that supportthis function. The system identify indicator is used to help physically identify a particular system ingroup of systems. For additional information concerning the use of this indicator,...

system reboots using the shutdown -u command. The system does not return to thediagnostics, and the current flash image is not saved. After the reboot, you can removethe /var/update_flash_image file. When this service aid is run from standalone diagnostics, the flash update image file iscopied to th...

7135 RAIDiant Array Service Aid The 7135 RAIDiant Array service aids contain the following functions: v Certify LUN Reads and checks each block of data in the logical unit number (LUN). If excessiveerrors are encountered, the user is notified. v Certify Spare Physical Disk Allows the user to certify...

Chapter 7. Verifying the Hardware Operation The system verification procedure checks the system for correct hardware operation. Ifyou have a problem with your system in the future, use this procedure to test thesystem hardware to help you determine if you have a hardware problem. Run thesystem verif...

Step 2. Loading the Diagnostics Note: If the system is in standby mode (Power-On LED on the operator panel is slowly blinking and the operator panel displays OK ), or if your system is not running and is not connected to a HMC, go to step 4. If you are connected to an HMC, go to“Step 1. Running Onli...

Step 3. Running the Verification Procedure When the Diagnostic Operating Instructions display, do the following to run systemverification: 1. Press Enter. 2. If the terminal type has not been defined, you must use the Initialize Terminal option on the Function Selection menu to initialize the operat...

Chapter 8. Hardware Problem Determination This chapter provides information about using standalone or online diagnostics to helpyou solve hardware problems. Problem Determination Using the Standalone or Online Diagnostics Use this procedure to obtain a service request number (SRN) when you are able ...

Step 7 This step loads online diagnostics in service mode. If you are unable to load thediagnostics, go to “Step 8”. 1. Turn on the power. 2. When the keyboard indicator appears, press 6 on the directly attached keyboard, or 6 on the ASCII terminal keyboard, to indicate that diagnostics should be lo...

Step 10 The diagnostics loaded correctly. Press the Enter key. Is the Function Selection menu displayed? NO Go to “Step 11”. YES Go to “Step 12” on page 161. Step 11 There is a problem with the keyboard. Find the type of keyboard you are using in the following table. Then follow theinstructions give...

Step 16 When you are loading the standalone diagnostics, the attributes for the terminal mustbe set to match the defaults of the diagnostic programs. The ASCII terminal must beattached to serial port 1 on the system unit. Are you going to load standalone diagnostics and run them from a ASCIIterminal...

Problem Determination When Unable to Load Diagnostics Use this procedure to obtain an error code. The service organization uses the errorcode to determine which field replaceable units (FRUs) are needed to restore thesystem to correct operation. Step 1. Considerations before Running This Procedure v...

Step 4 This step attempts to load the standalone diagnostics. 1. Turn off the power. 2. Turn on the power. 3. Insert the diagnostic CD-ROM into the CD-ROM drive. 4. If the keyboard indicator displays, press 5 on the directly attached or ASCII keyboard, to indicate that diagnostics are to be loaded. ...

Appendix A. Environmental Notices Product Recycling and Disposal This unit contains materials such as circuit boards, cables, electromagnetic compatibilitygaskets and connectors which may contain lead and copper/beryllium alloys that requirespecial handling and disposal at end of life. Before this u...

Declared Acoustical Noise Emissions Product Configuration Declared A-Weighted Sound Power Level, LWAd (B) Declared A-Weighted Sound Pressure Level, <LpAm>(dB) at 1 meter Bystander Position Operating Idling Operating Idling 7028-6E4 (Deskside) 6.0 5.9 42 41 7028-6C4 (Rack Drawer) 6.1 6.0 44 43 ...

General SetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161 /3164Settings Description Line wrap On On On The cursor moves to the firstcharacter position of the next linein the page after it reaches thelast character position of thecurrent line in the page. Forcing insert Off Off Tab Field ...

CommunicationSetup Attributes 3151/11/31/41)Settings 3151/51/61,Settings 3161 /3164Settings Description Turnaround character CR CR CR Selects the carriage return (CR)character as the line turnaroundcharacter. Interface EIA-232 EIA-232 EIA-232 Uses the EIA-232 interfaceprotocol. Line control IPRTS IP...

Additional Printer Attributes The following printer attributes are for a printer attached to the 3151, 3161, and 3164terminals. Printer SetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161 /3164Settings Description Line speed 9600 9600 9600 Uses 19200 or 9600 bps (bits persecond) line speed...

Appendix D. Firmware Updates Determining the Level of Firmware on the System Note: This information may be superseded by the information that is available on the Web site listed below. Always check the Web site for the latest images andinstructions for checking the firmware level. The Web address is...

Appendix E. Service Processor Setup and Test For your convenience, an example of a basic service processor setup checklist isincluded here. Your setup may include more or fewer of the available features, so youcan adjust this checklist for your own application so that it is helpful to you. Service P...

Testing the Setup This section contains sample testing procedures to help ensure that your setup isworking. These tests include communicating with the server operating system. Before you start,ensure that the necessary serial port(s) is configured. If you need assistance, refer to“Serial Port Config...

Return to the “Telephone Number Setup Menu” on page 55 to enter the actualtelephone numbers your server will use for reporting problems. Serial Port Configuration To configure the serial port on an AIX system, run the following from an AIX console: 1. Log in as root user. 2. To determine if you have...

Appendix F. Modem Configurations The service processor is designed to place little demand on an attached modem,thereby increasing the setup and connection success rates. Sample Modem Configuration Files This appendix contains information about several sample modem configuration files thateither work...

Configuration File Selection Use the following steps to select a configuration file: 1. Is your modem an IBM 7852-400? If Yes, use modem configuration file modem_m0.cfg and go to step 7 on page 185. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP Sw...

If AT&F, configuration file modem_f.cfg is recommended.If AT&F n , configuration file modem_f0.cfg or modem_f1.cfg is recommended, depending on which provides the hardware flow control profile. 7. You have completed selection of the configuration file. If your modem configuration selection i...

Customizing the Modem Configuration Files You can create your own modem configuration files or modify the samples provided.After you customize your modem configuration files, you must access them through the Configure Remote Maintenance Policy Service Aid rather than from the serviceprocessor menus....

Transfer of a Modem Session Because many modem command variations exist, the sample modem configuration fileslocated at the end of this appendix have been written to capture the largest number ofworkable modem settings. The modem command &Dn (where n is a number) generally sets the modem respons...

Modem Configuration Sample Files Sample File modem_m0.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP: modem_m0 # # FUNCTIONS: Modem configuration file specifically for IBM 7852-400 # modem with Auto-Reliable feature. This feature must be turned off # for Catcher calls. This example...

Index Numerics 3.5–inch diskette drive using 19 7135 RAIDiant array 148 7318 server service aid 149 A acoustical noise emissions 169 alter/display bootlist 122 attributes required for TTY terminal 173 B battery disposal, recycling 169 boot mode menu 44 C call-in testing 180 call-in/call-out setup me...

Readers’ Comments — We’d Like to Hear from You pSeries 630 Model 6C4 and Model 6E4User’s Guide Publication No. SA38-0606-00 Overall, how satisfied are you with the information in this book? Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Overall satisfaction h h h h h How satisfied a...

Readers’ Comments — We’d Like to Hear from You SA38-0606-00 SA38-0606-00 IBMR Cut or FoldAlong Line Cut or FoldAlong Line Fold and Tape Please do not staple Fold and Tape Fold and Tape Please do not staple Fold and Tape NO POSTAGENECESSARYIF MAILED IN THEUNITED STATES BUSINESS REPLY MAIL FIRST-CLASS...

Spine information: IBM pS er ie s 63 0 M od el 6C4 an d M od el 6E4 pS er ie s6 30 M od el 6C4 an d M od el 6E4 Us er’s Gu id e SA38-06 06-00