Page 2 - Raphael Service Manual; HTC Corporation
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 2 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation REVISION CONTROL TABLE REV DATE CONTENTS DEPT REVISED STAGE AX01 2008/7/2 Fist Draft PSE Budiman Cheng DVT A01 2008/7/23 1. Change picture of water se...
Page 5 - Product Features
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 5 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 1.1 Product Features
Page 10 - Product overview
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 10 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 1.2 Product overview
Page 14 - Installing the SIM card
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 14 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation Installing the SIM card Installing the SD card
Page 15 - To install / remove the battery
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 15 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation To install / remove the battery
Page 16 - Charging the battery
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 16 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation Charging the battery
Page 17 - To perform a soft reset
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 17 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation To perform a soft reset 1. Remove the back cover. 2. Pull out the stylus. 3. Use the stylus to press the RESET button located between the opening of ...
Page 18 - Device Disassembling and Assembling Procedure
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 18 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 2. Device Disassembling and Assembling Procedure 2.1 Tools list level No. Item Vendor P/N 1 Mini USB DATA interface Cable 2 Earphone Headset 3 AC Ada...
Page 19 - Disassembling procedure
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 19 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 2.2 Disassembling procedure 1. P HILLIPS SCREW - DRIVER 00 X 50 2. F LAT PLASTIC STICK (P/N: RTT-00006) 3. C LEANING CLOTH 4. P LASTIC TWEEZERS 5. ES...
Page 26 - The Disassemble process is done
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 26 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation P UT THE NAVI PRE ASSY INTO AN OVEN ABOUT 5 MINUTES AT 65 DEGREE CELCIUS . I NSERT THE FLAT PLASTIC STICK BETWEEN THE KEY CAP AND THE FPC AS SHOWN . ...
Page 27 - Assembling procedure
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 27 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 2.3 Assembling procedure 1. R EMOVE THE CONDUCTIVE FABRIC ON THE MAIN CAMERA AT THE LOCATION INDICATED . 2. P ASTE A CONDUCTIVE FABRIC (72H02844-0M) ...
Page 38 - Connect device to PC; Setting and allow USB connections in; Download OS Image from SDO
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 38 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 3. ROM Re-flash Procedure 3.1 ROM upgrade thru RUU (Re-flash Upgrade Utility) Connect device to PC 1. Setting and allow USB connections in Microsoft ...
Page 39 - Check the setting of menu
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 39 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation Check the setting of menu 6. Select the type of USB connection with “ActiveSync” mode in the settings of menu. RUU-1 7. Hold the volume down key then...
Page 40 - RUU – 3
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 40 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation RUU – 3 12. Current image version confirmation. 13. Click “Update” to proceed RUU-4 14. Double verify the ROM revision which you want to update befor...
Page 41 - RUU – 6; You can see the update progress; RUU – 7; “Finish” to close the utility.
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 41 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation RUU – 6 18. You can see the update progress from your PC and in your device. RUU – 7 19. The OS upgrade is finished, click “Finish” to close the util...
Page 42 - ROM Image upgrade thru SD card; Download OS image from; Format SD card and copy image file to SD card; Select file system and format the; RAPH
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 42 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 3.2 ROM Image upgrade thru SD card Download OS Image from SDO 1. Download OS image from SDO. http://htcscm10.htc.com.tw/SDO 2. Un-zip the image file....
Page 43 - Volume down
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 43 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation SD Upgrade - 1 5. Turn the device power off and insert micro SD card. 6. Press and hold Volume down + Power button and then release the power button ...
Page 44 - DIAGNOSTIC PROGRAM; List of Diagnostic Test Items; Diagnostic
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 44 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 4. DIAGNOSTIC PROGRAM 4.1 List of Diagnostic Test Items Mode No Item Description Remark Function Test 1 Auto Auto Regular Tests (Display, B.L, Vibrat...
Page 45 - Win CE
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 45 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation Mode No Item Description Remark 1 Bluetooth Test Bluetooth Function Test 2 USB Test USB link test (Microsoft ActiveSync) 3 Camera Test Camera Functio...
Page 46 - Test Procedure; Auto Test
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 46 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation Test Procedure How to select test item: Using navigation button -"Up" or "Down" to select the test items How to execute the test prog...
Page 47 - ROM Checksum Test
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 47 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation ROM Checksum Test 7. Press Action key to select 8. The Rom Checksum will be displayed on the screen Stylus Detect Test 9. Press Action key to select ...
Page 49 - LCD Back Light Test
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 49 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation LCD Back Light Test 18. Press Action key to select B.L Test on Function test menu. 19. Press Action key to switch the LCD backlight level from Level ...
Page 50 - Key Test
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 50 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation SD card R/W Test 24. Press Action key to select SD card R/W Test on Function test menu. Key Test 25. Press Action key to select Button Test on Functi...
Page 51 - Get Radio Version; Put the unit on a horizontal and; Touch Panel Test
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 51 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation Get Radio Version 28. Press Action key to select Get Radio version on Function test menu. 29. Press Action key to exit and return to Function test me...
Page 52 - SDRAM Test; Press Action key to select Get
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 52 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation SDRAM Test 33. Press Action key to select Get Radio version on Function test menu. 34. Press Action key to exit and return to Function test menu.
Page 53 - WinCE Test
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 53 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation WinCE Test Bluetooth Test - 1 1. Tap icon Comm Manager on the Today screen and turn on Bluetooth. 2. Tap the icon “Settings” down-right the corner of...
Page 54 - USB Test
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 54 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation USB Test 1. Start up the Microsoft ® ActiveSync ® program in the PC. 2. Select ActiveSync in the setting of menu 3. Insert USB cable and connect unit...
Page 55 - WLAN Test
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 55 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation WLAN Test 1. Tap icon Comm Manager on the Today screen and turn on WLAN. 2. Select the hot-spot/ or access point which searchable and appears on scre...
Page 58 - Install CapSensorTest tool to device.
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 58 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation Cap Sensor Test-1 1. Install CapSensorTest tool to device. 2. Execute the test tool. Cap Sensor Test-2 3. Gently touch the surface of the keycap. 4. ...
Page 59 - Power measurement test; caused high power consumption compare to GOOD main board.; Equipment list
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 59 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 5. Power measurement test 5.1 Main board leakage current Test Procedure This is a quick method to measure if any abnormal leakage current on main boa...
Page 60 - Equipment set up; Connect control box and jig through
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 60 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation C. types Jig Jig - E (3 pins-Short) Equipment set up 1. Connect control box and jig through 3 colors cable with red, black and yellow Jig-E
Page 61 - Start testing
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 61 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 2. Set up each button by row A~D according to product specification Following is an setting for Diamond Button set up matrix MODEL JIG TYPE A B C D R...
Page 62 - Press Power button to turn on the; Sleep current test
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 62 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 2. Press Power button to turn on the Device 3. In “main page”, Check phone status, Click “Turn on Airplane mode” Set the unit to : * Airplane mode * ...
Page 63 - Battery rundown test procedure; TEST PROCEDURE
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 63 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 5.2 Battery rundown test procedure Test Requirement: -Windows 2000/XP -USB Cable -ActiveSync 4.2 above (WINCE 6.0 should use ActiveSync 4.5) -Master ...
Page 64 - VI. Adjust the Backlight brightness
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 64 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation Battery Rundown-1 VI. Adjust the Backlight brightness into the maximum level on battery power. (Disable auto adjust backlight and dim the backlight i...
Page 67 - Caution: If the capacity is under
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 67 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation Battery Rundown-6 XV. Tag the log file to check the capacity. Caution: If the capacity is under 70% , Please replace a new battery .
Page 68 - Cosmetic Inspection Criteria; Classes definition of inspective area; Photo of inspection areas; CLASS A
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 68 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 6. Cosmetic Inspection Criteria 6.1 Classes definition of inspective area Class A area => The front side of main unit involve all buttons except L...
Page 69 - CLASS C
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 69 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation CLASS C
Page 70 - CLASS D
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 70 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation CLASS D
Page 71 - Description; Display inspection
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 71 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation IT IS GENERIC COSMETIC INSPECTION CRITERIA FOR ALL PRODUCTS IF THERE HAVE ANY CONFLICT WITH THESE GENERIC CRITERIONS; PLEASE FOLLOW THE PRODUCT INSPE...
Page 72 - Main unit inspection; GAP & STEP INSPECTIONS; Accept criteria; Level
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 72 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 6.3 Main unit inspection Cosmetic inspection generic spec : 1. Exposure of substratum is not acceptable for peeling. (Area 4 is included)If not expos...
Page 73 - COSMETIC INSPECTION:; Scratch; MI; Contamination dot/Granule dot/Cave granule; Burr
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 73 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation COSMETIC INSPECTION: Scratch Description A c c e p t c r i t e r i a Class A Exposure of substrate do not accept Scratch : L≦4mm ,W≦0.2mm ,N≦2, S≧10m...
Page 74 - Diameter≦; Bright mark; Lint
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 74 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation Imprint mark Description A c c e p t c r i t e r i a Class A 0.25≦ diameter ≦ 0.65mm , N≦3 MI Class B 0.65mm < Diameter≦ 1.00mm, N≦3 MI Bright mar...
Page 75 - Generic Troubleshooting; Main Unit Does Not Respond to Power Button; Touch Panel Does Not Respond to Screen Tap; Buttons Do Not Respond
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 75 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 7. Generic Troubleshooting 1 ． Main Unit Does Not Respond to Power Button (1) Connect the AC adapter, maybe the battery pack is exhaust and wait few ...
Page 76 - Unusual Vertical / Horizontal lines or partial display; Back Light Does Not Turn ON/OFF; CF/SD Card cannot be used
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 76 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 4 ． Unusual Vertical / Horizontal lines or partial display (1) Check the connection of LCM FPC whether is properly connected. (2) Try to cold boot th...
Page 77 - PC Connection not possible
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 77 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 7 ． PC Connection not possible (1) If test result is NFF, it is possible caused by user connect cradle to computer before ActiveSync is installed. (2...
Page 78 - Battery Pack does not recharge
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 78 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 10 ． Battery Pack does not recharge (1) Make sure the Battery Pack takes fully charge with AC Adapter. (2) Check whether the condition of Battery Cha...
Page 80 - Generic Labeling Plan; Agency label_RAPH100; The brand name is shown on bezel
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 80 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 8. Generic Labeling Plan Main unit Agency label_RAPH100 The brand name is shown on bezel HTC P/N: 77H00623-00M Size: 40.3X 38.55mm
Page 82 - Generic Spare Part List and Photos
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 82 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 9. Generic Spare Part List and Photos 9.1 SPL for Repair
Page 84 - Picture for SPL 80H Kernel and Accessories
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 84 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation Part No. 72H02689-00M Part No. 72H02474-00M Description Screw Description Screw Q'ty 4 Q'ty 4 Repair Code N/A Repair Code N/A Refurbishment No Refurb...
Page 89 - YOUR SERVICE ACCOUNT MANAGER FOR MORE INFORMATION.
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 89 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation Part No. 76H03 122-00M Part No. 76H02 823-00M Description ME Gaske t, gasket f or GPS groun ding Description Tape, For L CD ga sket. on navi-bo ard Q...
Page 90 - Golden
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 90 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 9.2 Board Level 2.5 Repairs Basic Repair Instructions for Component Replacement: Step 1 Place the solder-proof tape to cover the surrounding area of ...
Page 91 - TOP SIDE
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 91 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation MAIN BOARD ( 51H40450-XXM ) TOP SIDE PACON1 P/N Description Location Remark 75H00776-00M Connector Device,60mohm,SUYIN,060062MB003GX01ZL, 3P,2.75Pitc...
Page 92 - BOTTOM SIDE
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 92 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation BOTTOM SIDE PAC7 P/N Description Location Remark 16H00019-00M Gold Cap,0.02F,300ohm,SEIKO,XH311HGII45E, 60/-20degC,+/-30%,3.3V,5.8*3.8*1.45mm PAC7 Go...
Page 95 - RF Antenna Specification
REV. Issued Date 2008/7/2 . Revised Date 2008/12/01 A10 Doc. Title Raphael Service Manual Page 95 of 98 HTC CONFIDENTIAL SM-TP001-0704 HTC Corporation 10. RF Antenna Specification Raphael WCDMA Antenna Test Specification Item Test Name TX Level Uplink / Downlink UA RF CN 1st Downlink cell power note...
